• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

We are seeking a skilled and compassionate Gastroenterologist to join our medical team. The successful candidate will be responsible for diagnosing, treating, and managing a wide range of gastrointestinal diseases and conditions, providing excellent patient care, and supporting medical research in the field of gastroenterology.

Key Responsibilities:

• Conducting patient assessments and consultations related to gastrointestinal health.
• Diagnosing and treating conditions such as irritable bowel syndrome (IBS), Crohn’s disease, ulcerative colitis, liver diseases, and other digestive disorders.
• Performing endoscopic procedures, including colonoscopies and gastroscopies.
• Providing advice on diet, lifestyle changes, and medication to improve gastrointestinal health.
• Collaborating with other healthcare professionals to ensure comprehensive care for patients.
• Maintaining accurate patient records and ensuring compliance with medical protocols and standards.
• Educating patients and their families on gastrointestinal health and disease prevention.
• Participating in ongoing professional development, attending medical conferences, and contributing to research in gastroenterology.
• Monitoring patient progress and adjusting treatment plans as necessary.

Requirements

• In active clinical practice;
• Basic medical degree registrable with the Singapore Medical Council;
• Recognised postgraduate medical qualifications (eg MRCP) preferred but not mandatory;
• Minimum of 3 years of experience as Medical Officer;
• Strong command of spoken and written English

Hiring Experienced Massage Therapist / Foot Reflexologist

Job Scope

• Ensuring clean, safe and well-organized shop.
• Setting up work stations, and ensuring cleanliness and tidiness throughout shift.
• Assisting with keeping linens clean and tidy, and replacing them between sessions.
• Sterilizing equipment.
• Consulting with clients to identify appropriate massage services.
• Providing massage services listed in brochure.
• Maintaining records and filing documentation.
• Complying with all applicable standards, rules and regulations.

Job Description and Requirements

• Flat salary with no commission *
• At least 3 years experience
• Able to work on public holidays
• Able to work 6 days a week
• Able to work and stand for long hours
• Cannot reject assigned clients / jobs
• Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.
• Decent communication skills, both verbal and written.
• Excellent people skills.
• Well-groomed, professional appearance.
• Comfortable with performing massages on diverse clients.

We are seeking a highly skilled and compassionate Endocrinologist to join our medical team. The ideal candidate will diagnose, treat, and manage a wide range of endocrine disorders and diseases affecting glands and hormones. This role requires strong clinical expertise, excellent patient care skills, and a commitment to staying updated with advancements in endocrinology.

Key Responsibilities:

• Diagnose and treat disorders of the endocrine glands, including thyroid, adrenal, pancreas, and pituitary glands.
• Provide expert care for patients with diabetes, metabolic disorders, and other hormone-related conditions.
• Develop individualized treatment plans, including medications, lifestyle adjustments, and patient education.
• Perform and interpret diagnostic tests such as blood tests, imaging, and biopsies.
• Collaborate with multidisciplinary teams, including primary care physicians, dietitians, and surgeons, for comprehensive patient care.
• Monitor patients’ progress and adjust treatments as necessary.
• Stay updated with advancements in endocrinology through continuing education and research.
• Educate patients and families on the management of chronic endocrine conditions.
• Maintain detailed patient records and ensure adherence to healthcare regulations and standards.

Requirements:

• Full medical registration with Singapore Medical Council
• Proven experience or training in endocrinology and related fields.
• Strong analytical, diagnostic, and decision-making skills.
• Excellent communication and interpersonal skills to build rapport with patients and colleagues.
• Commitment to patient-centered care and ethical medical practices.

Job Description

Primary Responsibilities & Duties

· Provide acute and chronic care consultations and treatments for all patients.

· Conduct health screenings and reviews.

· Perform minor procedures and treatments in the family practice setting.

· Maintain high standards of care for patients.

· Ensure timely delivery of patient care duties.

· Perform diagnosis and prescribing of medication according to patient conditions.

· Provide referral to patients if specialist check-ups are required.

· Ensure timely follow up with patients’ conditions and perform return visits when required.

· Ensure up-to-date clinical knowledge.

· Participate in outreach and health promotion programs.

· Provide teleconsultation as well.

Job Requirements:

· Recognized medical degree by Singapore Medical Council.

· Full registration with SMC.

· Possess at least 3 years of past housemanship working experience as a medical officer (or equivalent) in the relevant discipline.

· In active clinical practice.

· Good oral and written communication skills.

· Strong interpersonal communication skills and a good team player.

Job Description

Primary Responsibilities & Duties

· Provide acute and chronic care consultations and treatments for all patients.

· Conduct health screenings and reviews.

· Perform minor procedures and treatments in the family practice setting.

· Maintain high standards of care for patients.

· Ensure timely delivery of patient care duties.

· Perform diagnosis and prescribing of medication according to patient conditions.

· Provide referral to patients if specialist check-ups are required.

· Ensure timely follow up with patients’ conditions and perform return visits when required.

· Ensure up-to-date clinical knowledge.

· Participate in outreach and health promotion programs.

· Provide teleconsultation as well.

Job Requirements:

· Recognized medical degree by Singapore Medical Council.

· Full registration with SMC.

· Possess at least 3 years of past housemanship working experience as a medical officer (or equivalent) in the relevant discipline.

· In active clinical practice.

· Good oral and written communication skills.

· Strong interpersonal communication skills and a good team player.

Bridgepoint Health is a new, ambitious group of GP practices - family clinics - focusing on preventive and whole-of-person primary healthcare.

We reckon that GPs in Singapore don’t get the support they need for the frontline they hold against chronic and age-related diseases.

As admin and technical challenges build, the actual practice of medicine - taking time to communicate and journey with the patient – becomes even more difficult.

This changes with us.

We are seeking a proactive and detail-oriented candidate to join our team.

You will play a crucial role in engaging stakeholders to define project requirements, selecting suitable vendors, and managing the delivery of services, software and setup of hardware, and Project Manager/Quality Assurance work for projects. The projects will typically be under $1M and are expected to be completed within one year.

The Role

Stakeholder Engagement: Collaborate with various stakeholders to gather and document detailed project requirements.

Vendor Selection: Identify, evaluate, and select appropriate vendors to meet project needs.

Project Management: Oversee the entire project lifecycle, ensuring all milestones are achieved within the specified timeframe and budget.

Communication: Maintain clear and consistent communication with stakeholders and vendors to ensure project alignment and transparency.

Risk Management: Identify potential risks and develop effective mitigation strategies to ensure project success, including awareness of cybersecurity risks.

Quality Assurance: Conduct thorough testing and validation of project deliverables to ensure they meet the defined requirements.

Budget Management: Monitor and manage project budgets to ensure financial goals are met.

OKR and KPI Tracking: Define and track Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) to measure project success and performance.

The Person

Bachelors in Computer Science or Engineering

3 to 5 years of work experience in business analysis and project management, preferably with focus on stakeholder and vendor engagement

Experience in defining requirements and delivering IT hardware and software implementation project

Strong understanding of project management principles and methodologies, including familiarity with Scrum methodology and agile practices

Proficient in managing Active Directory (AD) services, defining access rights, and implementing efficient onboarding processes

Knowledge of security protocols and best practices related to AD and access management, and understanding of cybersecurity principles, including data protection and threat management

Understanding and deployment of clinical IT environment, Health Information Bill (HIB) cybersecurity requirements for systems, data, policy and team player with excellent analytical and organizational skills

Operating knowledge of standard CMS systems

Clinical IT and Clinical Management Systems (CMS) deployment experience are essential

We are seeking a highly skilled and compassionate Cardiologist to join our team. The ideal candidate will specialize in diagnosing, treating, and managing cardiovascular conditions and diseases, providing exceptional care to patients while working in a collaborative and dynamic environment.

Key Responsibilities

• Evaluate patients' medical history and conduct physical exams to diagnose cardiovascular conditions.
• Interpret diagnostic tests such as ECG, echocardiograms, and stress tests.
• Develop personalized treatment plans for patients with heart diseases, including medication management, lifestyle changes, and surgical interventions.
• Perform procedures such as angioplasties, stent placements, and pacemaker insertions as needed.
• Educate patients and families on heart health, disease prevention, and lifestyle modifications.
• Collaborate with multidisciplinary teams, including nurses, surgeons, and other specialists, to provide comprehensive care.
• Stay current with advancements in cardiology and maintain continuous professional development.
• Provide emergency care for patients experiencing acute heart conditions.
• Monitor patient progress and adjust treatment plans as necessary.
• Participate in research or clinical trials if applicable.
  
  Requirements
• Basic Medical Degree (MBBS or MD) with relevant postgraduate qualifications recognised by the Singapore Medical Council
• Specialist accreditation in Cardiology recognised by the Specialists Accreditation Board of Singapore
• At least 3 years’ post-Electrophysiology and Pacing fellowship in an accredited programme and 10 years’ post-graduate.
• Excellent communication skills and the ability to explain complex medical information to patients.
• Compassionate and patient-focused with a commitment to providing high-quality care.
• Ability to work in a team environment and collaborate with other healthcare professionals.

Bridgepoint Health is a new, ambitious group of GP practices - family clinics - focusing on preventive and whole-of-person primary healthcare.

We reckon that GPs in Singapore don’t get the support they need for the frontline they hold against chronic and age-related diseases.

As admin and technical challenges build, the actual practice of medicine - taking time to communicate and journey with the patient – becomes even more difficult.

This changes with us.

About the job

We are looking for a Facilities Manager to join us to support our GPs and clinic staff on the frontlines across our 16 clinics and counting.

This is a full-time onsite role. If you’re a dynamic individual with a can-do attitude and a service-oriented mindset, we want you!

You will be responsible for facilities management of our clinics and our corporate offices.

The role

Manage and plan maintenance services, schedules, and improvement works for smooth operations of clinics and offices

Track and monitor maintenance programs and schedules

Ensure all systems (fire safety, M&E, etc.) within clinics and offices run smoothly and safely

Ensure external contractors/vendors comply with ISO standards and regulations and safety guidelines

Coordinate and direct all administration of M&E works

Monitor building systems breakdown, defects, and shutdowns

Conduct inspections to ensure that properties are well maintained

Prepare monthly reports to management

Any other facilities management duties assigned

The person

Minimum 4 years of relevant experience in related Facility Management or similar

Diploma or Degree in Facilities Management / Engineering / Building / Real Estate or equivalent

Proficient in Microsoft Office and computer skills

Must possess personal vehicle to facilitate operation needs

Job Description:

Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.

Job Responsibilities:

1. To provide clerical and operational support

2. Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting.

Requirements:

Competency

1. Service-oriented, confident and have a passion for helping others.

2. Good communication and interpersonal skills

Educational and Professional Requirements

1. GCE ‘N’/’O’ Level or Diploma holder

2. Proficient in Microsoft Office applications

3. Able to work staggered working hours to follow clinic opening hours

(7.45am-5.15pm /8.00am-5.30pm /8.30am-6.00pm /9.00am-6.30pm /9.30am-7.00pm)

4. Open to travel to cover IMH clinics at following locations (Outram - Health Promotion Board/ Queenstown Polyclinic & Geylang Polyclinic) when necessary

We are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties:

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties:

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Oversee the purchasing, maintenance, and repair of clinic equipment when required.

Clinical Duties:

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements;

• Minimum O'Levels or equivalent
• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate/savvy
• Able to work on weekends

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Description:

Are you ready to take your passion for video editing and digital marketing to the next level? Join our dynamic team and unleash your creative prowess as we embark on exciting journeys in the beauty industry!

Key Responsibilities:

• Utilize your expertise in video editing and production to create polished visual narratives from raw footage.
• Innovate and execute strategic digital marketing campaigns to engage a broader audience on our website and social media platforms.
• Manage and optimize social media platforms, driving growth in followers and enhancing engagement rates.
• Plan and execute digital marketing campaigns that align with the organization's goals.
• Perform any additional tasks assigned to you by the organization.

Job Requirements:

• Education certificate or work experience in a relevant field.
• Proficiency in video editing techniques and tools.
• Excellent verbal and writing skills.
• Self-motivated, independent, and adaptable to challenging environments.
• A strong work ethic and a positive attitude, suitable for a fast-paced setting.
• A genuine interest in the beauty industry, complemented by a well-honed marketing acumen.
• Exceptional multitasking skills for effective project management.
• Familiarity with major social media platforms, including Instagram, Facebook, and TikTok

Perks and Benefits:

• Dynamic, friendly and supportive working environment.
• Convenient office location near Aljunied MRT
• 14 days Annual Leave
• 5-Day work week (Mon – Fri)
• Competitive compensation package, including AWS, staff discounts on skincare & treatment services and comprehensive medical & dental coverage.

If you're ready to embark on an exciting journey with us, bring your creative prowess, video editing skills and digital marketing magic to our team. Join us in making beauty shine brighter in the digital world! Apply now and let your creativity shine!

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Responsibility

• Understand the LAIO safety management system & framework and stay updated on all relevant regulations in the country of operations
• Develop OH&S procedures for the project and create project safety plan aligned to the overall project management plan; Seek approval from Project Manager at the same
• Conduct daily inspections of the construction sites, workplace, work tasks and documents to monitor adherence to OH&S guidelines; Coordinate with different teams on the site for implementation and monitoring of safety guidelines; Create Inspection Report to record findings; Escalate issues to project Manager; Take action to address issues/incidents
• Proactively identify and assess occupational health and safety risks associated with the project; Work with Project Manager and Construction Manager to create an action plan to mitigate risks
• Plan and attend monthly project meetings, safety meetings with various stakeholders; Provide inspection reports to the stakeholders in the meetings; Discuss findings and seek inputs on resolution of any identified OH&S issues
• Share regularly OH&S information, risks and procedures with project teams including the sub-contractor teams
• Conduct safety awareness programs and induction session for new workers
• Conduct training need analysis for construction workers; Seek guidance for supervisor to design training content and deliver training sessions for new joiners; Evaluate effectiveness of these programs
• Establish good working relationships and credibility with client representatives; Understand their needs at different phases of the project and update OH&S procedures on the project accordingly
• Establish strong working relationships with sub-contractors; Evaluate sub-contractors on a monthly basis for their OH&S performance and take suitable actions as required (eg. course correction, holding back safety incentives if need be, etc.)
• Work with Project Manager to respond to queries received from external stakeholders like the Labour Department or Auditors

Job Requirements

• Bachelor’s degree/ Specialist Diploma in Occupational Safety & Health
• 12 Years or more of post registration as WSH Manager (MOM) and practical experience

Responsibilities:

• Manage and oversee overall daily safety activities on site
• Assist in executing his tasks according to MOM rules & regulations
• Conduct regular safety inspections to eliminate hazards and ensure safety regulations are compiled
• Assist in risk preparation of safe work procedures and risk assessment, etc.

Requirements:

• Obtained at least an Advanced Certificate in Workplace Safety and Health
• Building Construction Safety Supervisors certificate, etc.
• Good to have WAH Assesor and/or Confined Space Assessor certificate
• At least 3 years of working experience in the construction industry
• Experience in civil / building / excavation works advantageous
• Good interpersonal and communication skills
• Diligent and hardworking
• Mon to Sat (Ability to work beyond normal working hours)

Responsibilities:

• Manage and oversee overall daily safety activities on site
• Assist in executing his tasks according to MOM rules & regulations
• Conduct regular safety inspections to eliminate hazards and ensure safety regulations are compiled
• Assist in risk preparation of safe work procedures and risk assessment, etc.

Requirements:

• Obtained at least an Advanced Certificate in Workplace Safety and Health
• Building Construction Safety Supervisors certificate, etc.
• Good to have WAH Assesor and/or Confined Space Assessor certificate
• At least 3 years of working experience in the construction industry
• Experience in civil / building / excavation works advantageous
• Good interpersonal and communication skills
• Diligent and hardworking
• Mon to Sat (Ability to work beyond normal working hours)

Requirements:

· Advanced Certificate in Workplace Safety & Health Coordinator / Level B

Responsibilities:

· Ensure the safety of personnel through compliance with Workplace Safety & Health Act and other legislations.

· Conduct daily toolbox meeting.

· Conduct routine systematic safety audit / inspections.

· Investigate into any accident/incident which took place within the site/factory and recommend corrective action needed to be taken to prevent recurrence.

· Generating weekly safety reports to management etc.