• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

***OUTLETS (JEWEL CHANGI AIRPORT / FUNAN / ORCHARD)***

*Job Highlights*

* Attractive basic + commission

* Different off days scheme

* Near MRT @ Changi Airport, City Hall, Dhoby Ghaut,

* Professional Training

* Career Progression

*Responsibilities*

* Sales of slimming, facial and hair removal treatments

* Advise on customer's skin and weight management and other enquiries

* Hands on facial, slimming and hair removal treatments if needed

* Front desk work - collect payments and book appointment for customers

*Requirements*

* At least 2 years experience in sales and hands-on of facial and slimming treatments

* Beauty certificate is an added advantage but training will be provided

* Willing to learn slimming, facial and other beauty skills

* Excellent customer service skills

*Interested Applicants you may WhatsApp +65 9070 5006 and state ‘Interview’ with your personal particulars. Otherwise you can call +65 6887 1124 for more information.*

Temp Health Product Promoter

Training will be provided

Salary: $12/hour

Location: OG People's Park/Bugis

Working hours: Fridays to Sundays, retail hours

Commitment period: ASAP~2/3 Months

Responsibilities:

1. Proactive in engaging with customers
2. ⁠Listening to customer’s needs & wants and help them to find the right products
3. ⁠To make sure the product display & booth tidy
4. ⁠Able to deliver the correct and meaningful interactions with the customers
5. ⁠Able to deliver good sales performance
6. ⁠Take into account to manage the inventories

Interested candidates you may whatsapp PM to 89154026 with the following details:

Name:

Education:

Location:

Commitment Period:

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Client Summary:

Our client is a established integrated facilities management organization and is recruiting this role due to new major project.

Key Selling Points:

Attractive Remuneration Package and Benefits

Team Oriented Working Environment

Professional Growth and Personal Development Opportunities

Responsibilities:

• Participate in the development, implementation, and improvement of WSH/EHS programs.
• Attend safety-oriented meetings and compile safety reports as directed.
• Conduct regular inspections at client premises to ensure compliance with WSH/EHS regulations.
• Coordinate and supervise fire safety, emergency response, first aid, and business continuity activities.
• Investigate, analyze, report, and recommend preventive measures in the event of on-site incidents/accidents.
• Develop and implement WSH/EHS risk assessment and management procedures in line with MOM regulations and codes of practice.
• Investigate WSH violations and workplace accidents, providing suggestions for corrective actions.
• Deliver safety training and briefings to clients, subcontractors, and employees.
• Conduct WSH inductions for clients, subcontractors, and staff.
• Regularly inspect equipment, machinery, and assets to ensure operational efficiency and safety compliance.
• Evaluate and recommend safety measures when procuring new or used equipment and machinery.
• Conduct comprehensive risk assessments for all work activities, proposing and reviewing safety considerations when needed.
• Collaborate with the HQ Safety Department to address WSH matters with MOM on-site.
• Provide guidance to the team and management on WSH and fire safety issues.
• Collaborate with the client's office to establish, implement, and upkeep the WSH/EHS Management System.
• Support SFSM responsibilities as assigned.

Requirements

• Diploma/Degree in any Engineering discipline/Building/Safety & Health/Environment related or any equivalent.
• At least 3 years of relevant working experience in Singapore.
• Must be registered WSH Officer with MOM.
• Certified Fire Safety Manager and 3 years of working experience as appointed FSM.
• Good knowledge in emergency preparedness, mitigation and response
• Good team player and good in communication skills.
• Candidate need to possess Senior Fire Safety Manager certificate .

Tan Choon Hau

EA Licence No:18C9251

EA Reg ID: R1988835

Roles & Responsibilities

· Handle customers' needs with the best abilities to design & create hairstyles, provide hair-cut,

trim, color, hair scalp treatment, mud treatment, re-bonding, and shape hair based on customers'

preference

· Shampoo, rinse, condition with liquid, and blow dry hair

· Maintain client information & contacts

· Communicate all treatments and services for the salon to the client

· Create and enhance a good relationship with patrons

· Responsible for maintaining a clean, hygienic environment

· Handle equipment and tools of the salon

· Maintain sales relationships with all the customers

Requirements

· Minimum 1-year working experience in Salon

· Knowledgeable about hair science (hair types, hair evaluation, hair and product interaction),

· Can confidently conduct hair evaluation on diverse hair types and damage levels.

· Creative, Passionate, and curious team player.

· Has a passion for understanding how hair products work.

· Must have experience with diverse hair types.

· Effectively bilingual in both English & Chinese (to liaise with Chinese-speaking customers)

· Team player with an outgoing and positive personality

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Responsibilities:

* Conduct group physical activities and personal training
* Provide professional advice to trainees/ clients
* Sports facilities management and operations
* Conduct lessons according to approved lesson plans
* Fine-tune physical training programmes and develop fitness regimes

Working Location: West

Working Hours:

Monday to Friday 7am to 5.30pm

Gross Salary: Gross up to $2,500

Interested applicants, please submit your resume in Word or PDF.

Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

A talented individual who will bring her sales talent, and passion to our company. Has to be service-oriented, has superb presentation skills, and will always maintain a professional image.

• Provides excellent customer service
• Makes appropriate recommendations when required
• Housekeeping, replenishing stocks
• Manage merchandise and assist in visual displays when needed
• Ensure that the image of the Company is portrayed positively at all times
• Requirement:
• Willing to work on roster based on retail hours.
• Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5. Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

We are only looking for Local Singaporeans and PR Permanent Residents. That's why this job post is posted here. Full-time only as it's not easy to be a Swim instructor who produces results and we are result-oriented. This is a job that requires patience, quick thinking, execution, street smart, and always looking to improve yourself.

Our mobile team of Swimming Instructors is looking for suitable candidates to do what we enjoy doing, Swimming teaching. This job is extremely tough as you need to be under the hot sun and be in the pool with the students for demonstration, safety reasons, command, and control. It requires loads of traveling from condo to condo. Handling kid's emotional changes, during the class, as your pre-training plan will need to be changed drastically to plan ad-hoc. Adults students too, as there are a lot of adults out there still unable to swim.

As we are building a team of new Swimming Instructors. You have to forsake some time for Quality training and senior Instructors for live class attachments. We wouldn’t sabotage ourselves and throw you onto the battlefield without proper training and live stages.

We don’t need Competitive Swimmers as our Swim Instructors. As our comprehensive training, we can train anyone from a non-swimmer to clear the local Swim Safer 2.0 Gold standard within the first month of training. Within a year or less, you will be required to clear the UK program that requires you to swim 400m in 8 minutes as part of the Swim school requirements. Yes, you are not wrong! It’s a tradition for us, just like clearing the N.S. IPPT. We want you to be proud of your achievement and able to do the same for all our students.

We are serious in whatever we do and we need our Swim Instructors to benefit from the rigorous standard we set for our students and our Swim Instructors too. Swimming teaching brings us joy, so if you are not ready for this. Please skip this and move on to something else.

Some of our instructors say about themselves:

1) My previous job is sedentary. I feel unhealthy and out of shape. I need a job that keeps me active and healthy again.

2) I feel my job is meaningless. This job gives me pride and job satisfaction through imparting Swim Skill knowledge to the next generation and watching them grow up as a useful person.

3) I used to be introverted, had no partner, and disliked kids. After working, my perspective changed, and I look forward to starting my family with my girlfriend.

The list goes on as the above are the most common reasons people join us. What’s yours?

Are you still reading? Interested? Then, please send us your resume(as truthful and detailed as possible, no judgment!) to the email address [email protected]

We shall have a face-to-face interview set up, if you are suitable and want to be onboard with us, we shall impart and support you to make it happen.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Roles & Responsibilities

Well established Foot Reflexology Centre at various locations recruiting Spa Therapist or Foot Reflexologist.

- with or without experience

- Singapore citizen, PR or Long Term Visit Pass holders are welcome

Job Description

· To provide professional foot and body massage in accordance with company standards

· To maintain a high level of service standards

· Responsible for the cleanliness and neatness of the outlet

· In-charge of the outlets replenishable stocks and accessories including routine cleaning and washing

· To perform booking of appointments, member adminstration and enquiries via phone or walk-in

Requirements

· Must be able to work on weekends/public holidays

· 6 days work week

· Pleasant personality and hardworking

Kindly contact us @ 91869936 if interested

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

About the role
We are seeking a talented Spa Therapist Supervisor to join our team at De Beaute. This full-time role offers an exciting opportunity to lead and oversee our spa operations in the Singapore.

As a Spa Therapist Supervisor, you will be responsible for ensuring the delivery of high standards of beauty treatment and exceptional customer service to our customers.

What you'll be doing

• Supervise and manage a team of skilled spa therapists to ensure seamless our spa & wellness operations
• Develop and implement training programs to continuously enhance the skills and knowledge of the beautician / spa therapists
• Oversee the scheduling of therapists and treatment bookings to maximise efficiency and client satisfaction
• Ensure the proper maintenance and upkeep of the spa facilities, equipment, and supplies
• Monitor and address customer feedback to identify areas for improvement
• Collaborate with the management team to develop and implement strategies to drive spa revenue and growth
• Maintain strict compliance with all relevant health, safety, and industry regulations
• Possess relevant certification or diploma accordance with ME License list of accredited certifications

What we're looking for

• Minimum 3 years of experience as a spa therapist, with a proven track record of excellent customer service and treatment delivery
• Supervisory experience in a spa or beauty salon environment, with the ability to lead and motivate a team
• Strong understanding of spa operations, including inventory management, scheduling, and quality control
• Excellent communication and interpersonal skills, with the ability to effectively liaise with clients and team members
• Passion for the beauty and wellness industry and a commitment to staying up-to-date with the latest trends and techniques

What we offer
At De Beaute Beauty & Slimming, we are committed to creating a rewarding and supportive work environment for our employees. We offer a competitive salary, opportunities for career advancement, and a range of benefits, including sales commission and service points commissions.

About us
De Beaute is a leading provider of premium spa and wellness services in the Singapore. With a team of highly skilled and dedicated professionals, we are committed to helping our customers achieve their beauty and wellness goals. Our state-of-the-art facilities, innovative treatments, and personalized approach have earned us a reputation as one of the most trusted names in the industry.

If you are a passionate and experienced Spa Therapist Supervisor who is ready to take the next step in your career, we encourage you to apply now!

Job Overview:

We are seeking a skilled and passionate Beautician Therapist to join our dynamic team. As a Beautician Therapist, you will be responsible for delivering a range of beauty treatments and services to clients, ensuring they receive a high level of care and satisfaction. You will help clients look and feel their best, providing personalized services that enhance their beauty and well-being.

Key Responsibilities:

• Beauty Treatments: Perform a variety of beauty treatments including facials, massages, manicures, pedicures, waxing, body treatments, and other therapeutic services as requested.
• Consultation & Personalization: Conduct consultations with clients to assess their needs, discuss treatment options, and recommend appropriate services and products for their skin and body types.
• Skin & Hair Care: Provide expert advice on skincare and hair care routines, ensuring clients maintain their beauty regimen outside of the salon.
• Client Experience: Create a welcoming, relaxing, and professional environment for clients. Provide exceptional customer service by maintaining a positive and friendly attitude.
• Product Knowledge: Stay up-to-date on the latest beauty trends, techniques, and product offerings. Recommend and sell beauty products that complement treatments.
• Health & Safety: Adhere to all hygiene, health, and safety regulations to ensure a clean, safe, and sanitized environment for both clients and colleagues.
• Appointment Scheduling: Manage client appointments, ensure timely service delivery, and minimize wait times.
• Maintain Equipment & Tools: Ensure all beauty tools and equipment are properly sanitized and maintained for quality service.
• Upselling Services & Products: Encourage clients to book repeat services and promote related products to enhance the client experience and increase sales.

Qualifications:

• Education & Certification: Relevant certifications in beauty therapy, cosmetology, or esthetics.
• Experience: Previous experience working as a Beautician, Cosmetologist, or Therapist is highly preferred, though training may be provided for entry-level candidates.
• Skills: Strong knowledge of beauty treatments, techniques, and products. Excellent communication and interpersonal skills. Ability to assess and understand individual client needs. Detail-oriented with a focus on providing high-quality service. Time management and organizational skills.

Personal Attributes:

• A passion for beauty and wellness.
• Professional appearance and demeanor.
• Ability to work independently and as part of a team.

Working Conditions:

• Must be able to stand for long periods.
• Some weekend and evening shifts may be required.
• Ability to work in a fast-paced, client-focused environment.

Benefits:

• Competitive salary and commission-based incentives.
• Opportunities for professional development and training.
• Employee discounts on products and services.

Company Overviews:

We are a homegrown and leading beauty and wellness spa brand with professional expertise in providing premium and quality skincare and physique management services for women. With over 40 years of specialised expertise in the field of weight management and skincare.

• To provide professional facial treatment, Ear digging clearning, Mendicure, Pendicure, hair cut, hair wash and consultation
• To provide an excellent and follow up services towards customers
• Maintain workplace and treatment room cleanliness and hygiene.
• Personal grooming for professional presentation: Hair bun up, make up, lip balm/stick, uniform, nametag, covered shoe, body language, friendly smile, good eye contact, providing proactive good customer services.
• Practice workplace safety for products, energy based devices, tools and etc.
• Perform any related duties as assigned

Requirement:

Responsible, hardworking, teamwork

No experience is welcome.

About the role
We are seeking a dedicated and experienced Customer Service Coordinator to join our team at De Beaute. This is a full-time role based in our central Singapore office, where you will oversee and manage our customer service team to deliver an exceptional experience to our valued customers.

What you'll be doing

• Supervising and managing a team of customer service officers to ensure high levels of customer satisfaction
• Monitoring and evaluating team performance, providing feedback and coaching to drive continuous improvement
• Responding to escalated customer enquiries and complaints, working to resolve issues effectively
• Implementing and maintaining customer service policies and procedures to align with company standards
• Identifying opportunities for process improvements and making recommendations to enhance the customer experience
• Providing hands-on support to the customer service team as needed to handle high volume periods
• Generating and analysing customer service reports to identify trends and inform strategic decisions
• Collaborating with other departments to ensure a seamless and integrated customer journey

What we're looking for

• Minimum 2 years' experience in a customer service supervisory or team leader role, preferably in the beauty or wellness industry
• Excellent communication and interpersonal skills, with the ability to effectively manage and motivate a team
• Strong problem-solving and decision-making abilities, with a focus on delivering exceptional customer experiences
• Proficient in using customer service software and data analysis tools to track and report on performance metrics
• Familiarity with customer service best practices and a deep understanding of current industry trends
• Passion for providing high-quality customer service and a commitment to continuous improvement

About us
De Beaute is a leading provider of premium beauty and wellness services in Singapore. With a strong focus on customer satisfaction, we are dedicated to helping our clients achieve their desired results through our innovative treatments and personalised approach. As a growing company, we are committed to investing in our employees and providing a nurturing environment for them to thrive.

If you are passionate about customer service and eager to make a positive impact, we encourage you to apply for this exciting opportunity.