Overview*

To perform laboratory procedures and related activities to provide a quality laboratory service to our customers, both internal and external.

Job Responsibilities*

Primary Responsibilities and Duties (80%)

1. Receive laboratory specimens through main Pneumatic Tube delivery system and over the counter and reject those that are unsuitable for analysis.
2. Operate the Laboratory Information System to perform functions such as order entry (only if required), sample receipt, result query and result entry.
3. Sort and arrange specimens in collection bins for different sections and dispatch samples to the correct benches. Perform simple processing and sorting.
4. Manage specimen movement for inhouse and send out test. To ensure specimens are packed according to test catalogue for send-out test.
5. Receive and response enquiries from customers at reception and escalate to suitable personnel when they are unclear.
6. Perform basic rapid testing. Perform all procedures in accordance with laboratory protocols.
7. Alert appropriate laboratory personnel of critical values.
8. Undertake preventive maintenance on laboratory instrumentation. Notify appropriate laboratory personnel when laboratory instruments malfunction.
9. Notify appropriate laboratory personnel when test kits, reagents or other supplies should be re-ordered.
10. Report any adverse incidents to senior member of staff.
11. Perform shift duties as required.
12. Keep current with new instrumentation, techniques, and procedures by attending/participating in appropriate workshops, seminars, and in-service education classes.
13. Comply with good laboratory practice as set out by the laboratory Accreditation Programme of the College of American Pathologist and Singapore regulatory agencies.
14. Receive and resolve queries from customers.
15. Promptly carry out instruction(s) of senior staff with regards to work procedures and duties.
16. Comply with all requirements of the Laboratory Safety Manuel
17. Comply to DLM Workplace Etiquette in line with NUHS Core Values

Secondary Duties and Responsibilities (20%)

1. Demonstrate laboratory procedures to trainees and new staff.
2. Guide other staff members in the work when required.
3. Participate in routine laboratory administrative work such as filling, processing of deliver order, invoices etc.
4. Any other duties as assigned by RO and/or Section Leader

Requirements*

Diploma in Medical Laboratory Science or related subject.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Preferably with relevant clinical laboratory experience.
• Good laboratory skills.
• Good general health and no colour blindness.
• Basic computer literacy.
• Service oriented and customer focused.
• Good team player and interpersonal skills.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

Your duty is to always ensure the smooth running of our service area through managing, training, and developing the team. The key aim of the role is to provide maximum satisfaction and care of patients while maintaining smooth and speedy delivery of treatment.

Job Responsibilities

You will be responsible for the following:

• To work closely with team leaders to ensure daily smooth operation and department readiness.
• To provide or arrange for system and knowledge training and refresher courses for existing staff.
• Reporting officer to manage a team of ancillary staff and oversee their training and development plan in tandem with the needs of the service area.
• To develop and provide service training to new/junior staff and monitor service standards to ensure good patient experience.
• Able to lead and initiate in quality improvement project (e.g.: 6S, service improvement project).
• To review or create SOP/ process guide for ground workflows.
• Able to do resource and manpower planning, strategic planning, and paper writing.
• To orientate and induct to new staff.
• Ensures that staff are working in optimal conditions and are motivated at work.
• Perform any other duties assigned by reporting officer.

Requirements

• Minimum degree with 2 years and above of service related experience. Knowledge of healthcare operations will be advantageous.
• Diploma holders with at least 5 years of relevant experience may be considered.
• Experience in leadership.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.