Senior Executive / Assistant Manager, Ops and Admin (Surgical & Specialised Services)

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

You will support the Group Director of Staff Wellness in envisioning and formulating short, medium and long-term staff wellness strategies aimed at defining and promulgating a cluster-wide culture on reducing mental health stigma and increasing awareness on mental wellbeing. You will analyse, monitor and evaluate the effectiveness of staff mental wellness initiatives and programme.

You will manage the development and building of frameworks, programmes and initiatives to ensure the provision of adequate and appropriate avenues and resources to support all staff in distress, as well as educate and empower staff and Head of Departments / supervisors on all aspects of staff mental wellness and staff resilience.

You will lead and organise special mental wellbeing-focused events/activities to facilitate awareness building and capacity development amongst staff. You will lead efforts at cluster-wide integration and harmonisation of staff mental wellness policies, systems, and processes to create a one SingHealth culture in fostering greater cluster cohesion and collaboration in the promotion of mental wellbeing.

Requirements

· Bachelor’s Degree in Psychology with at least 12 years of experience in healthcare or related field

· Possess leadership skill and has experience in management capacity

· Strong people management, communication and influencing skills

· Self-motivated and strong influencer

The Office of Digital Empowerment is dedicated to revolutionising our healthcare ecosystem by harnessing the power of digital technologies to enhance patient care, operational efficiency, and innovation. Our primary objective is to help design, implement, and continually evolve a holistic digital strategy that aligns with the SingHealth's mission and goals. We aim to empower our employees with innovative technologies, fostering a culture of innovation and agility while facilitating a seamless, multidisciplinary collaboration. Through our efforts, we seek to create a patient-centric digital ecosystem that not only mitigates healthcare challenges but also drives sustainable growth and excellence in clinical and administrative workflows. The Senior Manager, Office of Digital Empowerment plays a key role in driving and spearheading this effort.

Job Description

As the Senior Manager, Office of Digital Empowerment, you will be responsible for the following:

• Create and manage clear roadmaps for strategic digital initiatives, set objectives, timelines, and success metrics, and ensuring alignment with the division’s digital strategy and SingHealth's overarching objectives.
• Lead cross-functional teams through ideation, conceptualisation, planning, and execution of digital projects.
• Foster a culture of innovation, agility, and continuous improvement within the digital empowerment team.
• Spearhead major digital innovation and transformational initiatives, driving the adoption of automation technologies such as robotic process automation (RPA), chatbots, and Microsoft 365 (M365) for enhanced workflows.
• Collaborate closely with key stakeholders to develop annual plans and budgets for digital projects. Manage budget portfolios and utilisation.
• Stay informed about emerging technologies and healthcare challenges, regularly assessing their viability and potential adoption to improve clinical and business workflows.
• Act as the digital representative, providing expertise and guidance in projects, task forces, committees, and initiating open conversations with senior management and key stakeholders.
• Establish and nurture both internal and external partnerships to advance digital transformation initiatives.
• Oversee and manage digital platforms, including websites, mobile applications, and digital tools, ensuring system service levels are met. Provide prompt technical support for any system-related issues that may arise.
• Demonstrate flexibility and readiness to undertake any additional responsibilities and duties assigned within the Office of Digital Empowerment.

Job Requirements

• Degree in Computer Science or Business Administration or related field; Master’s degree will be an advantage
• At least 10 -12 years of experience in the IT industry, including roles of a similar nature, with at least 4 years of managerial or supervisory experience
• Highly proficient in one or more of the following areas: cloud computing, voice/chatbots, RPA, and/ or M365 technologies
• Demonstrate excellence in project management, with the ability to effectively manage multiple projects concurrently and deliver them timely
• Possess a strategic mindset and ability to translate digital strategies into actionable plans
• Possess strong communication and influencing skills
• Self-directed and committed to continuous self-improvement

You will perform porter duties as well as basic housekeeping. You will also assist patients to change into robes for procedures, transferring/ positioning of patients in the room and ensuring the procedure room is setup and ready for patients.

Requirements

• Completed PSLE
• Must be able to read and understand simple English
• Able to perform 2 or 3 rotating shifts, including weekends and public holidays

You will handle SingHealth Pharmacare’s (SPC) finance functions of Accounts Receivable and Fixed Assets. The duties include creating sales invoices, verifying collections from SPC outlets and performing both bank and inter-company reconciliations. You will need to perform closing of accounts, prepare audit schedules and update bank mandates. You will also need to liaise with SPC and Facilities Development to obtain information on capitalisation, fixed assets and leases and be updated with any movements in fixed assets.

You will report to the Assistant Manager, Finance Operations and assist in ad-hoc tasks as assigned by the Senior Manager, Deputy Director and/or Chief Financial Officer.

Job requirements

· Diploma holder in Accountancy or equivalent

· Minimum 6 years of relevant experience

· Proficiency with Microsoft Office applications

· Knowledge in SAP will be an advantage

· Team player with good communication and interpersonal skills

· Meticulous, with initiative and able to work independently

As an Engineer in 3D Printing Centre (3DP), your job responsibilities include the following:

• Lead project engagements towards defining design requirements. To also advice on material suitability and robustness
• Work with Center Manager to establish and execute relevant approaches to healthcare Engineering Design. Ensure proper documentation and archiving of each procedure and product design
• Apply industry-leading technologies and deploy good engineering practices in additive manufacturing to drive and undertake projects and training
• Keep abreast with all necessary accreditation and QMS requirements applicable to 3DP
• Maintain software and systems used with the latest enhancement and libraries
• Maintain machines to ensure running in optimal operational condition, ensure high standards of Quality, Environment, Health and Safety, as well as ensure the governance process parameters for 3D printing, pre and post processing and inspection of components are suitable for use cases in the hospital
• Support new projects in the area of in-house production of surgical implants and advanced surgical guides
• In charge of peripherals and inventory managed under the Engineering Team
• Owner of design depository and project timeline
• Provide next level 360 feedback
• Assist in all matters and projects in relation with the Engineering team
• Keep abreast with development in 3D technology applicable to healthcare

Job Requirements:

• Degree in relevant engineering preferably with at least 3-5 years of experience in the Additive manufacturing field
• Prior experience in the operation of 3D Printers of different technologies, including but not limited to FDM, SLA, SLS and MJF technologies
• Experience in CAD software packages particular related to Medical 3D Printing
• Understanding of design requirements and methodologies for 3D printing
• Experience in anatomical model, surgical guides and implants design would be highly advantageous
• Basic understanding of human anatomy and medical imaging processing would be helpful
• Able to establish good rapport and network with internal or external parties
• Ability to facilitate discussions with different levels of staff
• Grasp of technology trend in specific those influencing healthcare
• Experience in medical device accreditation and QMS would be an advantage
• Having attributes of forward thinking, task driven, excellent facilitation skills, strong planning, analytical, organisation skills and interpersonal skills

You will be part of the SingHealth Staff Wellness team responsible for developing and proliferating a system-wide culture and climate to promote overall staff wellbeing within SingHealth.

You will assist in dashboard building which includes data extraction and analysis for accurate reporting of staff wellness indicators, counselling data, peer support groups and other relevant metrics. You will assemble data from a variety of sources for use in assessment and planning of wellness strategies and programmes. You will assist in planning and execution of wellbeing programmes to promote awareness in the key areas e.g. coordinate education program on mental wellness, webinars, e-modules etc. You will provide administration and operational support for the office.

Requirements

· Bachelor’s Degree in Science, Mathematics or related field

· Healthcare or business administration background will be an advantage

· Able to grasp strategic organisational goals and develop implementable systems on the ground

· Proficient with Microsoft Office applications and Data Analysis (SQL)

· Good team player who is innovative and resourceful

You will provide assistance in operation and strategic development projects in the Allied Health Division as well as for the departments under the Allied Health Division. You are expected to provide direction for administration of business projects, explore and innovate business opportunities to increase external business, coordinate cost saving projects for the Division, and provide leadership and supervision of team members.

Job Requirements

• Degree or Masters in marketing or business, preferably with some marketing and administrative experience.
• At least 6 years of experience, preferably in healthcare industry
• Excellent leadership skills
• Excellent interpersonal and communication skills

Overview

Resident Physicians and Senior Resident Physicians are experienced doctors with a recognized postgraduate qualification and who have completed the 3-year basic postgraduate specialist training. They are expected to undertake considerable responsibilities in addition to those of Medical and House Officers.

Job Responsibilities

You will be responsible for the following:

• Responsible for the overall supervision and day-to-day running of the wards, including patient care. Shall demonstrate good diagnostic and clinical management acumen.
• Responsible for the supervision and teaching of House Officers, Medical Officers and Trainees.
• See all cold referrals not specially referred to any consultant by name.
• Responsible for seeing urgent referrals while on night duty.
• Inform the Consultant on call of all difficult and complex cases that are admitted into the ward or referred for an opinion.
• Expected to do ward rounds at night and outside of office hours when on call and during admitting nights.
• In emergency situations and outside of office hours, Resident Physicians and Senior Resident Physicians may also oversee the write out and sign all consultation referral letters.
• Responsible for the compilation of Confidential Mortality Reports for submission to the Chairman Medical Board through the Head of Department.
• A Resident Physician or Senior Resident Physician in charge of a ward may also represent the ward or hospital at Coroner’s inquests or medico-legal hearings involving patients in his/her particular ward.
• Expected to attend and participate in all departmental ward rounds including the combined Hospital teaching seminars, clinic-pathological case conference etc.
• In surgical disciplines, Resident Physicians and Senior Resident Physicians have additional duties of carrying out elective and emergency operations to the level of complexity permitted by senior staff of the department.
• Resident Physicians and Senior Resident Physicians of surgical disciplines should teach Medical Officers basic operative procedures and guide them when necessary.
• Resident Physicians and Senior Resident Physicians shall possess specialty knowledge and show enthusiasm in improving knowledge.
• Perform any other duties as directed by Head of Department or the Chairman Medical Board of the hospital.
• May be required to perform the duties of the next lower grade, if necessary.

Requirements

• Education, Training and Experience
• Medical staff who completed basic specialist training and have a recognized postgraduate qualification.
• Professional License
• Must be registered with the Singapore Medical Council, and completed 1 year of housemanship and 3 years medical officer posting.
• *For Hospital Clinician position, one will have to be enrolled in the Hospital Clinical Programme (HCP)

The incumbent will play a crucial role in identifying, assessing, and mitigating risks within our healthcare institution. This position is responsible for implementing risk management strategies to ensure patient safety, regulatory compliance, and as well as to promote risk awareness and proactive risk management culture within the hospital.

This unique role combines risk management expertise with a strong focus on environmental sustainability, ensuring that the organization effectively manages sustainability risks while promoting a culture of environmental responsibility and stewardship.

Enterprise RIsk Management

1. Develop good understanding of the institution’s operating functions and process workflows via continuous risk assessments through risk register and KRIs that align with NUHS Group Enterprise Risk Management Framework.
2. Act as the risk advisor to various operating departments and promote risk awareness and accountability amongst management and staff.
3. Work with internal stakeholders to plan and implement Control Self-Assessment (CSA) exercises to assess the effectiveness of risk management and control processes.
4. Oversee non-clinical incident reporting and risk management system to escalate and track incidents, feedback, and near-misses.
5. Provide training and educational programs on risk management practices to promote a culture of safety, quality, and risk awareness among staffs at all levels.
6. Provide secretariat support for Risk Management Committee meetings.
7. Assist in ad-hoc projects, investigations, and administrative duties, where required.

Environmental Sustainability

1. Develop and implement an environmental sustainability strategy aligned with NUHS Net Zero Targets roadmap.
2. Lead the identification and support ground up initiatives including performing feasibility and scalability studies of the initiatives.
3. Identify and assess sustainability risks and opportunities within operating departments as part of enterprise risk management.
4. Promote culture of sustainability through staff engagement program by organising talks, workshops, and awareness events to empower staffs to contribute to sustainability initiatives.
5. Stay current on environmental sustainability best practices/ green technology and monitor progress and report on the outcomes of sustainability initiatives.
6. Provide secretariat support to Go Green Group meetings.

Requirements*

• At least 8 of relevant working experience in risk management, internal control, and compliance preferably in hospital and healthcare industry.
• Prior experience in sustainability, or ESG (Environmental, Social, and Governance) roles will be an advantage.
• Passion for environmental sustainability and a commitment to driving positive change.
• Good project management skill and comfortable working with figures and details.
• Experience in data analytics would be considered favorably.
• Energetic and ability to analyse complex issues for identification of root cause and recommendation of practical remediation measures.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

You will support the development of the SingHealth Duke-NUS Supportive & Palliative Care Centre by coordinating the efforts of various departments across SingHealth. This includes providing administrative and secretariat support, collecting relevant data for registries and maintaining audit. You will report to the Centre Head on the Centre’s performance regularly and highlight operational issues, if any. In addition, you will work closely with relevant stakeholders to facilitate and support the Centre’s clinical, educational and research activities.

Requirements

• Bachelor’s Degree in general discipline, preferably with experience in administration, operations or management support functions in a hospital setting
• Excellent interpersonal and communication skills
• Good team player who is organized, responsible, takes initiatives and able to work independently
• Detail-oriented and able to work in a fast-paced environment
• Must be fully vaccinated against COVID-19

We are seeking a dynamic and detail-oriented Accounts Executive to join our team. The Accounts Executive will be responsible for assisting with the day-to-day financial operations of the company, including accounts payable, accounts receivable, reconciliation, and administrative tasks. The ideal candidate will have strong teamwork skills, proficiency in Microsoft Office suite (Word, Excel), MYOB, and excellent interpersonal skills.

Requirements:
- Have experience in Accounts / relevant background

- Able to do Accounts Receivable / Accounts Payable

- Well versed in MYOB / other Accounting software

- Knowledge in GST

- Handling company stock & inventory

- Responsible for company stocks, inventory & other admin

- Handling Full Set Accounts is an advantage

- Must be meticulous, efficient & fast working attitudes

- Willing to learn & good team player

- Proficient in computer (MS Word & Excel)

- Fast learner, high work standard attitude and work independently

- Candidates who can start work immediately or on short notice will have an added advantage

- Working hours : Mon - Fri 9am - 6pm (Saturday whenever necessary)

Location :
120 Lower Delta Road, Cendex Centre #13-03/04, S169208 (near Tiong Bahru MRT)
Interested applicants, please call: 6738 1133 or Whatsapp: 8133 3030

Only shortlisted candidates will be notified.

You will be required to attend to calls, faxes, emails and other forms of electronic communications (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and appointment-related matters. You will assist with the rescheduling and cancellation of Radiology appointments and review the patients’ appointments for Specialist Outpatient Clinic consults to the respective Central Appointment Call Centres. Your duties also include handling and resolving complaints and feedback, and assisting with collecting and collating calls information and/ or statistics, where required.

Job requirements:

• At least Higher NITEC/NITEC/ GCE N/ O/ A Levels
• Prior experience in service industry will be an advantage
• Team player with a positive attitude
• Ability to engage people over the phone in a courteous, timely and professional manner
• Must be fully vaccinated against COVID-19

Overview

You will be responsible to assist the nursing team in providing personalized, specialised and cost-effective care to the patients in accordance to established hospital policies and procedures, standards of nursing care, and practices.

Job Responsibilities

· Perform physiological and physical assessment of the patients upon arrival to PACU

· Assess patient level of comfort and administer analgesic as ordered by the anaesthetist

· Perform Nurse Led Discharge for post-operative patient

· Arrange for bed for patients upon arrival to PACU

· Perform handover of patient’s information to Courier Nurse upon discharge

· Promotes and maintains a safe, clean, comfortable, and therapeutic environment for patients, staff and visitors

· Collaborates and co-operates with other surgical team members and healthcare workers in the smooth delivery of patient care and services

· Performs a systematic and continuous assessment of patient in the immediate post-anaesthesia period

· Develops and implements nursing care based on analysis of individualized patient assessment

· Delivers safe and competent nursing care to surgical patients in the immediate post-anaesthesia period

· Communicates, documents and evaluates patient’s plan of care

· Handles controlled drugs as per hospital policy (applicable to RN)

· Promotes and maintains a safe, comfortable, and therapeutic environment for patients, staff and visitors

· Perform nurse led monitoring for cataract cases

Requirements

· Enrolled Nurse with the Singapore Nursing Board (SNB)

· Recognised Enrolled Nurse Certificate or equivalent as approved by SNB

· At least 2 years working experience in Anaesthetic Unit/ Post Anaesthesia Care Unit is highly preferred

· Good interpersonal and communication skills

· Compassionate, positive and caring nature

· Prepared to work on 3 rotating shifts

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview

You will be responsible to provide personalized, specialized and cost-effective care to the patients in accordance to established hospital policies and procedures, standards of nursing care, and practices.

Job Responsibilities

· Implements protective measures to prevent injury due to chemical, electrical, laser, mechanical, radiation, and thermal sources

· Transport the patient according to individual needs and evaluates for signs and symptoms of skin and tissue injury related to transfer or transport

· Determines the need for, prepares, applies, and remove devices designed to enhance operative exposure, prevent neuromuscular injury, maintain skin and tissue integrity, and maintain body alignment and optimal physiological functioning

· Uses supplies and equipment within safe parameters

· Performs required counts ensuring that patient is free from injury related to retained sponges, instruments, and sharps

· Evaluates for signs and symptoms of chemical, electrical, laser, physical, and radiation injury and injury to skin and tissue

· Contributes to minimizing operative time by anticipation and advanced preparation, working with team members to coordinate efforts to prioritize the patient’s care, and efficiently accomplishing tasks necessary to achieve a common goal

· Implement aseptic technique (e.g. crating and maintain a sterile field, applying basic methodologies to prevent contamination of open wounds, and isolating the operative site from the surrounding non-sterile physical environment)

· Initiates infection prevention activities

· Manages collection, handling, and disposition of culture and specimen

· Administer prescribed medications and solutions according to hospital policy

Requirements

· Registered Nurse with the Singapore Nursing Board (SNB)

· At least 2 years of Operating Theatre experience is highly preferred

· Diploma or Degree in Nursing from recognized training institutions approved by SNB

· Good interpersonal and communication skills

· Compassionate, positive and caring nature

· Prepared to work on 3 rotating shifts

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview
You will be responsible to assist the nursing team in providing personalized, specialised and cost-effective care to the patients in accordance to established hospital policies and procedures, standards of nursing care and practices.

Job Responsibilities
·Implements protective measures to prevent injury due to chemical, electrical, laser, mechanical, radiation, and thermal sources
· Transport the patient according to individual needs and evaluates for signs and symptoms of skin and tissue injury related to transfer or transport
· Determines the need for, prepares, applies, and remove devices designed to enhance operative exposure, prevent neuromuscular injury, maintain skin and tissue integrity, and maintain body alignment and optimal physiological functioning
· Uses supplies and equipment within safe parameters
· Performs required counts ensuring that patient is free from injury related to retained sponges, instruments, and sharps
· Evaluates for signs and symptoms of chemical, electrical, laser, physical, and radiation injury and injury to skin and tissue
· Contributes to minimizing operative time by anticipation and advanced preparation, working with tem members to coordinate efforts to prioritize the patient’s care, and efficiently accomplishing tasks necessary to achieve a common goal
· Implement aseptic technique (e.g. crating and maintain a sterile field, applying basic methodologies to prevent contamination of open wounds, and isolating the operative site from the surrounding non-sterile physical environment)
· Initiates infection prevention activities
· Manages collection, handling, and disposition of culture and specimen
· Administer prescribed medications and solutions according to hospital policy

Requirements
· Enrolled Nurse with the Singapore Nursing Board (SNB)
· Recognised Enrolled Nurse Certificate or equivalent as approved by SNB
· At least 2 years of Operating Theatre experience is highly preferred
· Good interpersonal and communication skills
· Compassionate, positive and caring nature
· Prepared to work on 3 rotating shifts

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview
The job-holder is responsible to provide personalised, specialised and cost-effective care to patients, in accordance to established hospital policies and procedures, standards of nursing care and practices. He/ She is responsible for the effective and efficient running of the ward/department assigned.

Job Responsibilities
Primary Responsibilities:
• Assesses, plans, implements and evaluates care of patients with complex healthcare needs according to updated standards of nursing practice
• Ensures patient care delivery (inclusive of education and counselling) is carried out according to established standards of care practice using patient care plan / clinical pathways
• Co-ordinates patients’ access and treatment sequence where required for the specialty
• Conducts teaching and counselling for patients and their families / carers
• Initiates and ensures implementation of discharge planning for patients
• Leads and participates actively in the review of patients with the multidisciplinary team
• Follows up on patients at NUH specialist outpatient clinics where appropriate
• Conducts specialty nurse-led clinic for patients and their families where needed
• Provides clinical supervision to nurses and nurse trainees to ensure quality patient care delivery
• Updates and maintains patient consultation / training statistics / other types of register / registry where appropriate
• Applies understanding of prevention of medico-legal issues in relation to patient care
Secondary Responsibilities:
• Acts as a resource person for clinical nursing matters
• Plans, implements and evaluates in-service staff education and specialty training courses based on unit and individual training needs
• Inducts newly graduated advanced diploma nurses in specialty care of a specific group of patients
• Guides and develops specialty competencies of registered nurses
• Reviews and develops clinical pathways and / or other plans of care in consultation with specialty nurses, nurse managers, doctors and paramedical staff
• Reviews and develops practice policies and guidelines and nursing standards in consultation with specialty nurses, nurse managers and doctors
• Assists with nursing audits on nursing care standards
• Applies best evidence to practice
• Participates in research activities
• Undertakes quality improvement / research projects
• Participates in training / quality improvement / research committees
• Contributes to performance appraisals of enrolled nurses, senior enrolled nurses, staff nurses, senior staff nurses and advanced diploma nursing students
• Takes on additional responsibilities or tasks as assigned by Senior Nurse Manager/Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse

Requirements
• Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician
• Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board.
• Technically skilled and competent
• Good interpersonal and communication skills
• Computer literacy skill – MS Word and PowerPoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

You will be in charge of the finance functions of Accounts Payable and Fixed Assets, and supervise a team who are supporting these functions.

You will support and work closely with departments on appropriate cost recovery strategies for shared facilities/services and centralised fixed assets, and will participate in new initiatives/projects.

You are responsible for reviewing and streamlining work processes for day-to-day operations and will be involved in the annual budgeting and forecasting exercise. You will also oversee the full set of accounts of a dormant subsidiary, prepare its financial and management reports, and appropriate returns.

You will report to Senior Manager, Finance Operations and will also assist in ad-hoc tasks as assigned by Deputy Director and/or CFO.

Job requirements

· Bachelor’s Degree in Accountancy or equivalent

· Minimum 4 years of relevant experience

· Strong communication, interpersonal and analytical skills

· Knowledge in SAP will be an advantage

· Proficiency in Microsoft Office applications

· Team player with the ability to manage cross-functional and institutional relationships and multi-task in a dynamic and fast-paced environment

· Must be fully vaccinated against COVID-19

You will be involved in initiatives for the attraction and retention of various professional talents within SingHealth, which will include administration of awards ceremonies, coordination of staff recognition nominations and management of pre-service scholars. You will also partner stakeholders to organise career talks and career fairs to promote SingHealth as an employer of choice to students and mid-career switchers.

Job Requirements:

• Bachelor’s degree in Business Administration/ Marketing/ Communications or other related fields
• Fresh Graduates are welcome to apply
• Strong communication, organisational and interpersonal skills
• Good team player, independent and resourceful
• Proficient with Microsoft Office applications
• Must be fully vaccinated against COVID-19

• The incumbent will support his/ her Reporting Officer in the management of vendors to fulfil service contract obligations. She will also assist with all related planning, coordination, staffing and administration of daily operations.
• He/ She is accountable to the Institution Lead, Group Hospitality for proper contract management and operationalisation at the institutional level.
• He/ She will deputise the Reporting Officer and cover the duties in his/her absence.

Job description

• Ensure contract management and administration are fully compliant with contract terms and conditions, as well as NUHS Contract Management Policy and Audit Compliance
• Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance
• Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital
• Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation
• Ensure vendor performance reports are validated using source data
• Conduct 20% sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly
• Ensure contract checklists are completed when verifying the contract and vendor performance monthly
• Escalate issues to Institution Lead, Group Hospitality Services if necessary
• Oversee daily operations, user department requests and troubleshoot issues with vendor (if any)
• Raise PRs/ POs for the procurement of institution specific purchases in accordance with NUHS Procurement Policy
• Ensure vendor is compliant with Workplace Safety regulations
• Ensure institution BCP is in place with drills being planned and validated annually
• Manage in-house inventory (e.g. linen) (if applicable)
• Ensure fixed assets are tracked and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys)
• Ensure that contracts are executed accordingly, all KPIs are verified, with contract checklists completed and supporting documents appended, before submitting payment to Institution Lead for approval
• Work with Institution leads to claim LDs for non-performance
• Maintain good documentation (e.g. records of all contracts, records, reports, documentation, minutes of meetings with vendors)
• Assist Institution Lead to collate required expenses during the annual budgeting exercise
• Ensure budget is utilised according to planned activities
• Coordinate with Finance to ensure correct billing according to contractual obligations
• Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality

Requirements

• Recognised Degree, preferably in contract management in Healthcare / Hotel Setting
• At least 3 years of related experience
• Good team player
• Strong interpersonal skills
• Good writing and communication skills
• Analytical, meticulous and high level of initiative

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview

Performs technical duties under the supervision of pharmacists and pharmacist technicians to ensure safe, efficient and timely distribution of drugs in AH.

Job Responsibilities

1) Daily Operations

• Provide professional and courteous service to all patients/customers
• Process medication orders/prescriptions for both inpatient and outpatient
• Picking, packing and labelling in accordance with stipulated policies, guidelines and department standard operating procedures
• Perform billing functions
• Ensures work area is ready for daily operations
• Maintains the cleanliness of the pharmacy and ward areas where drugs are stored
• Involvement in workplace quality improvement projects/activities as and when required
• Cashiering duties

2) Inventory Management

• Ensures stocks are stocked up properly and tidily according to First-Expiry-First-Out (FEFO) requirement and stipulated storage condition
• Performs topping up of omnicell ward stock in the respective wards
• Ensures correct receiving of goods
• Secondary repackaging/redressing
• Carry out cycle counts and stock takes periodically according to SOPs

Requirements

• Minimum O Levels qualification
• Understands and usage of the in-house computer systems
• Able to work independently with minimum supervision and have good initiative
• Able to communicate effectively
• Able to function effectively as a member of a team
• Flexibility to work on weekends/ public holidays occasionally

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

You will be required to facilitate and support research activities, particularly in the area of research collaborations within the SingHealth Duke-NUS Academic Medical Centre (AMC). You will be involved in the review of contracts involving research projects and initiatives to develop the SingHealth Duke-NUS AMC as a top-ranked one.

With the increasing setup of more research strategic programmes and/or research platforms at SingHealth HQ, you will be required to support their operations and facilitation of all the research agreements. The activities include but are not limited to budget development, stakeholder management, project funding submissions and post Award administration.

You will provide overall administrative and secretariat support for the existing 12 SingHealth Duke-NUS Joint Research Institutes (JRIs) within the SingHealth Duke-NUS AMC and any new JRI to the be established. This includes the development of relevant policies and ensuring that the governance and operational processes are established and harmonised.

Other duties include the overseeing and supporting of special projects within Office of Research (OoR) as well as the drafting or reviewing of ad-hoc research policies under OoR’s purview.

Job Requirements:

• Bachelor’s Degree preferably in healthcare or science related fields with 6 to 8 years’ of relevant work experience
• Ability to understand grant application requirements, scientific and clinical terms and medical jargons
• Candidates with experience in an administrative position and has involvement in the drafting and facilitation of research agreements would be preferred
• Fast learner with the ability to work independently
• Excellent interpersonal communication skills and ability to work with stakeholders of all levels
• Excellent command of both spoken and written English
• Proficient with use of Microsoft Office applications (Word, Excel, Powerpoint)
• Must be fully vaccinated against COVID-19

We regret that only shortlisted candidates will be contacted.

Research Assistant (RA)

A Research Assistant (RA) for initiating and managing chronic disease database.

Job Responsibilities

You will be responsible for the following:

1. Initiating and managing chronic disease database
2. To approach patients to invite them to participate in ethics approved clinical research studies, if required.
3. Write and review research papers, present research outcomes and develop collaborations.
4. Contribute to project management and provide guidance to more junior researchers.
5. Perform other related duties incidental to the work described herein.

· Data entry, data management, and data analysis

· Supervision of student researchers and interns

· Quantitative and qualitative data analysis

· Manuscript writing and submission

· Other research-related tasks (e.g. literature review, grant and ethics applications)

Expected results:

· Able to initiate and manage research cohort well, including managing ethics approval, audit, research collaboration agreements, and grant claims procedures

· Screen and recruit eligible patients meeting recruitment targets per week for each cohort

· Manage data entry and data analysis in a reliable and expedient manner

· Able to support grant writing and manuscript writing for submission to journals

Requirements

· Min degree related Science

· Good interpersonal skills

· Self-motivated, independent learner and detail-oriented

· Expertise in data analysis (including using R or python)

· Good writing (scientific writing) skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

Admission and Service Centre (AASC) has a team of financial counsellors who provides timely and accurate financial estimates information on patient’s hospital stay based on treatment or procedure. The role requires you to conduct bedside financial counselling for admitted patients in a consistent and comprehensive manner on estimated/ interim/ finalised medical cost. You will need to assist patients to understand and source for their financing options to reduce their upfront cash burdens by empowering patients to make informed decisions on the level of medical services based on their affordability.

Job Responsibilities

You will be responsible for the following:

Financial Counselling /Admission

• Conduct financial counselling to patient/NOK on the estimated hospital bills, available subsidies and schemes and various modes of payment.
• Assist patients to complete the various modes of payment forms.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patient may be eligible for.
• Ensure proper documentation and follow up is done for all inflight cases until patient discharge.

Patient Billing Matters

• Assist patients/NOK in their billing enquiries.
• To collect deposits, payments and handle any outstanding bills for eligible patients, or for other items ordered/applied by medical team such as rehabilitation items, mobility aids etc.
• Perform settlement for NETS / Credit Card transactions daily for patient outstanding payments.

Handling and processing of National forms (NEFR/MCAF/MT)

• To be able to explain and advise patient and their NOK on the various forms and the necessary proof of documentation needed.
• To ensure the original hardcopy of MCAF M/NEFR forms are submitted and send back to MOHH timely.
• To ensure SAP system is updated whenever these forms are consented by patient.

Other Responsibilities

• Perform daily housekeeping of the reception areas and workstations to maintain a professional image and neatness of the workplace.
• Reply emails received in the AASC email account daily.
• Ensure all e-BARFs and merge request cases are raised timely and correctly within the department.
• To manage the department supplies inventory.
• Involve and engage in ad-hoc projects as assigned by Reporting Officer.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude.
• Team player with natural ability to interact with healthcare team of all levels.
• Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Able to perform 3 rotating shifts (includes night shifts, weekends, and public holidays).