You will support your Reporting Officer in the following areas related to HQ Operations: Critical / Strategic Operations, project planning and implementation of new initiatives

Responsibilities

Critical / Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame.

Requirements

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.
• At least 3 years of working experience in a combination of operations management and project management. Experience in start-up of new healthcare facility will be most relevant
• Possess strong leadership and people management skills,
• Resourceful, strong in decision making, problem solving and communication skills
• Experience in operations in healthcare sector and/or IT industry will be an added advantage
• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines
• Good verbal and written communication skills.
• IT skills proficiency in MS Project, Excel, Visio, Power BI and other software will be an added advantage

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Overview

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

Job Responsibilities

1. Support Senior Assistant Director/Assistant Director in overseeing/implementing HSG/active SG engagement and enrolment operations
2. Promote and assist residents to enrol into the Healthier SG programme.
3. Undertake role of trainer and briefer of HSG contents to internal and external stakeholders including residents.
4. Assist in the development and update of HSG training contents/materials.
5. Assist and address HSG queries to residents throughout their Service Journey.
6. Assist to support Silver Generation Ambassadors (SGA) and provide the residents a smoother interface to get enrolled and participate in HSG initiatives​.
7. Be familiar on where to find information on HSG General Practitioners clinics (GPs), Active Aging Centres (ACCs), Community Centres (CCs) and HSG accredited activities to guide and assist residents to embark in self-directed or available healthy activities and programs.
8. Assist residents to troubleshoot their issues on their HealthHub App, Healthy 365 App, NUHS App or SingPass (if any).

As part of emergency and pandemic response planning, you are required to support Senior Assistant Director/Assistant Director in crisis response planning and operations. You will play an active role in :

• Ensuring timely escalation of incidents and crises through the role of duty officer
• As part of the RHSO operations command centre, respond to outbreak incidents and exigencies
• Collation, analysis and monitoring of data and trends to inform operational needs
• Coordination of quality and safety incidents, improvement programmes and monitoring of key indicators
• Providing secretariat support to relevant committees and workgroups

Requirements

• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 5 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

Job Description:

• Provide post discharge follow-up via a coordinated process of care planning & coordination, telecommunication and telehealth monitoring under the supervision of a Nurse Clinician.
• Manage Medical Tier 2 and Tier 3 patients and provide post discharge phone calls.
• Act as a health coach and provide health screening to the residents in the community and health post.

Requirements:

• Holds a degree (preferably in health related discipline)
• Possess working experience as Allied Health Personnel with 3-5 years of experience
• Good knowledge of various community services and support in the community setting will be an advantage
• Good team work, positive and energetic, and able to work independently
• Strong communication and social engagement capabilities especially with older adults in the community.
• Strong organisational, coordination, and interpersonal skills
• Proficient in computer skills and Microsoft Office
• Able to converse in local languages is preferred
• Willing to outreach to community on weekends

Manager/Senior Assistant Manager/Assistant Manager/Senior Executive/Executive, Precinct Planning & Development, RHSO

Overview

As a member of the Precinct Planning and Development team under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

The successful candidate will be placed in an appropriate position based on experience. Candidates with sufficient leadership experience may have some supervisory responsibilities.

Job Responsibilities

1. Develop and implement strategy/plan to develop the healthy precincts under your care
2. Identify internal and external partners and platforms for the development of healthy precincts, and engage and collaborate with them to enable successful on-ground activation
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Secretariat work for meetings
6. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Knowledge and experience in planning, programme development, stakeholder engagement and management, and project management
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement and management to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges
• Ability to work independently and in a team
• Ability to work effectively under tight deadlines
• Knowledge of the Singapore healthcare system and/or population health models will be advantageous

Overview

Reporting to the Head, Insight and System, RHS Office (RHSO), the appointment holder will help to manage and support the development of digital engagement plans and projects with HealthierSG (HSG) Customer Relationship Management (CRM) system and learning management system. The appointment holder will also support data governance and protection in RHSO.

Job Responsibilities

You will be responsible for the following:

1. Digital engagement with HSG CRM

· Establish a digital strategy for the residents in NUHS cluster using HSG CRM

· Responsible for business-as-usual operations of the CRM

· Monitor progress and update to management on a periodic basis

· Support the HealthSG Taskgroup meetings.

· Support NUHS teams in running campaigns according to NUHS Comms editorial calendar, and NUHS event calendar

· Manage stakeholder engagements to adjust and implement changes to the operational workflows and service delivery for better outcomes

2. Development of RHSO Learning Management System

· Define the strategy and roadmap for RHSO’s learning management system (LMS).

· Devise and optimize workflow processes

· Engage and support stakeholders, perform requirements gathering and ensure operational feasibility.

· Perform procurement of LMS (new or renewal) including contracts and agreements review with internal and external stakeholders.

· Responsible for business-as-usual operations and managing of resources (manpower, budget, etc) for RHSO’s learning management system.

· May include use of multimedia and digital software in graphic design, video editing, web/UI/UX development and animation creation.

3. Data governance and protection

· Work with data protection leads from other Divisions to ensure RHSO compliance with Personal Data Protection Act (PDPA) and MOH’s data-related policies and initiatives

· Provide support/ advice on enquiries from other Divisions for use-cases or initiatives that would require data related actions (e.g. storage, transfer, encryption).

· Provide incident management advice and/or support as needed and ensure that data incidents and breaches are responded to and managed effectively.

· Review Data Sharing Agreements that may be entered into between RHSO and other organizations when needed

· Plan and develop training and communications materials for RHSO staff

Requirements

· A degree from a recognized university, with minimum 7 years of relevant working experience, preferably within healthcare industry

· Relevant working experience in product management for IT or learning management systems (2 years min), with previous deployment of educational IT resources as a plus

· Experience in managing interactions and integration across different departments/teams

· Proficiency in the domain of data protection, data governance and PDPA obligations

· Good interpersonal, written and verbal communication skills

· Previous experience in UI/UX development, digital design, animation and video editing work as a plus

Overview and purpose of the position

Work closely with service leads and business stakeholders to identify roadmap of information technology (IT) solutions and enhancements. The individual will be responsible in one of the specialties: technical support to Radiography Information System (RIS) or Laboratory Information system (EPIC Beaker) in meeting business requirements. Staff with a keen aptitude in healthcare IT will be considered and appropriate training will be provided.

Main responsibilities:

• Work closely with Reporting Officer in the approval, acquisition and implementation of IT projects.
• Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects
• Oversee the planning, directing, supervising, monitoring and coordinating of vendor and department operations, including assigning work activities, projects, evaluate work processes and procedures, preparing correspondences e.g. general and special reports.
• Collaborate with stakeholders to prioritize, design, develop and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned
• Ensure that the business-as-usual and in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders

Qualification Required and Area of Discipline

• Bachelor’s Degree or diploma certificate in Computer Science, Software Engineering, Information Technology or other related technical disciplines.
• Degree or diploma holders of Radiography or Medical Laboratory Science with keen interest in IT are welcomed to apply
• Literacy in some Information technology disciplines such as fluency in Python and a systems language (Java, Scala, C++) and experience with Oracle database will be advantageous
• Prior working experience in healthcare industry is preferred but not compulsory
• Preferably 1-3 (Analyst) or 3-5 (Senior Analyst) years of relevant experience
• Strong analytical and problem-solving skills
• Willingness to learn new specialized IT software tools
• Excellent written and verbal communication skills
• Ability to work independently as well as in a team in a fast-paced environment​​

​​​

6 day work week (incl Weekends and Public Holidays

8 hours rotating shift between 5am to 6pm (transportation will be reimbursed if public transport is not available)

Location: 12 Pasir Ris Walk, Singapore 518063

It is a healthcare setting where staff need to have taken or willing to take TDAP and MMR Vaccinations

Responsibilities:

• Preparation of raw materials for cooking
• Portioning of cooked food
• Packing of food
• Assist with drinks preparation if necessary
• General house keeping duties to maintain work place cleanliness
• Any other job duties as assigned by the superior.

Requirement:

• Knowledge on belting procedures will be an advantage
• Willing to learn, hardworking, responsible and discipline

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Applications are invited for the below full-time position in the Saw Swee Hock School of Public Health:

Postdoctoral Fellow (Health Economics and Equity)

The Health Intervention and Policy Evaluation Research Centre (HIPER) (https://hiper.nus.edu.sg/) at the Saw Swee Hock School of Public Health (SSHSPH), NUS, is seeking to hire a postdoctoral fellow to conduct research on health economics and equity under the supervision and mentorship of Professor Richard Cookson (https://sph.nus.edu.sg/faculty-directory/cookson-richard/).

The Postdoctoral Fellow will play a critical role in the development of the Centre’s research to support health policy and services research in Singapore and the region, gaining the opportunity to work with leading experts and policy makers in the field. As well as conducting and disseminating research on health economics and equity through journal publications, the successful candidate will be expected to submit research grant proposals, perform research administration, mentor junior research staff, and be involved in capacity building through conducting workshops for local and regional participants and supporting relevant training activities (e.g. short courses, co-supervision of masters dissertation students). They will also have various other opportunities to develop their skills and career trajectory.

Requirements:

• Postgraduate degree in Health Economics or a related quantitative field such as Biostatistics, Epidemiology, Health Technology Assessment, Pharmacy, or Public Health.
• Demonstrable motivation to do high-quality research on health economics and equity and produce useful evidence that helps decision makers improve health and wellbeing
• Strong quantitative skills in data analysis using R, Stata, Python or similar software and ability to summarise results using clear, concise and relevant tables and graphs
• Familiarity with basic concepts of economic evaluation and causal inference
• Strong communication skills, in both presentations and written work
• Independent critical thinking skills

We also prefer an applicant with expertise and experience in one or more specialist quantitative research methods that can be applied to do useful research on health economics and equity, such as decision modelling for health economic evaluation, longitudinal data analysis, use of linked electronic health records, preference elicitation studies, microsimulation, or some other useful method.

To apply for position, kindly share your CV, a sample of your written work, and a cover letter that covers the following:

• Why you want this role and how it will further your long-term career aims
• How you meet the requirements of this post
• Your MBTI personality (https://www.16personalities.com/free-personality-test)

Further instructions regarding sample of written work:
Please submit a piece of existing written work illustrating your ability to conduct quantitative analysis and present the methods and findings clearly. It can be a journal article, a work in progress paper, a dissertation, or any other piece of academic work that has been lead authored by you – ideally single authored, but if there were co-authors please indicate their names and affiliations.

For further information, please contact A/P Wee Hwee Lin ([email protected]).

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Radiographer is responsible for the providing prompt diagnostic imaging services to the patient, ensuring patient safety and proper care of equipment. Assist Centre In-charge/ Senior or Principal Radiographer to guide and supervise junior and student radiographers when required.

Job Responsibilities:

• Perform general radiographic examinations and/or at least one of the area of specialty including mammography and/or ultrasound and/or Bone Mineral Densitometry.
• Responsible for the safety and welfare of the patient.
• Maintain a clean and safe environment; adhere to safe work practices especially in radiation safety and infection control.
• Ensure proper usage and care for all equipment at the specific diagnostic centre.
• Perform other administrative duties or ad-hoc quality departmental projects/activities as assigned by the reporting officer/ Lead Radiographer
• Apply the ALARA principle for all procedures.
• Responsible for general housekeeping of the allocated diagnostic centre.
• Render prompt and courteous service delivery to external and internal customers.
• Ensure efficient running and operations of their area of responsibility.
• Assist the Radiographer-In-Charge / Senior or Principal Radiographer to ensure quality control procedures are performed diligently.
• Ensure AHPC certification is achieved after one / two years depending on qualification(s).

Job Requirements:

Required Skills and Experience
• Recognized degree in Diagnostic Radiography.
• Professional Licence: R1 license with Centre for Radiation Protection and Nuclear Sciences, National Environment Agency.
• Timely update and renewal of RI license.
• Registration with Allied Health Professions Council.
• Excellent written and verbal communication skills.
• Strong organisational skills and able to multi-task in a fast-paced environment.
• Participate in continuous medical education and quality assurance programs as directed by Radiographer In-charge / Senior or Principal Radiographer.
• Complete all assigned tasks in an organized and timely manner.
• Service orientated and customer focused. Have a compassionate, caring and friendly attitude.
• Able to work in a fast-paced environment and under pressure.
• Effective communications and coaching skills.
• Good team player.

Preferred Skills and Experience
• Mammography and ultrasound experience preferred.
• Ability to communicate in vernacular languages
• Knowledge of basic programming and advanced applications of MS Word, Excel and PowerPoint will be an added advantage.
• Knowledge of NGEMR, Epic usage and RISPACS would be an additional advantage.

(Please note that the working hours is on 5.5 days' work week)

You will assist the supervisors in the management of the inventory (drugs and consumables), topping up,repackaging of drugs and be involved in the automati on processes. You will maintain the general cleanliness of thepharmacy premise and provide assistance to the operati onal supervisors.

Job Responsibilities 1. Housekeeping

• Perform housekeeping at pharmacy counters, tables, cashier counters, display shelves etc daily.
• Perform general housekeeping acti viti es in the pharmacy (e.g. clearing carton boxes).

2. Inventory Management

• Receive and check that goods are delivered in good conditi on.
• Distribute pharmaceuti cal items to various secti ons, nursing stati ons etc and ensure properdocumentati on of all stock movements.
• Check and monitor pharmacy inventory.
• Top up of inventory according to expiry dates and to ensure stocks are in good conditi on.
• Record and dispose expired and deteriorated drugs.
• Ensure proper procedures for return of goods to vendors.
• Ensure stocks are kept under appropriate storage conditi ons.
• Perform housekeeping of storage areas
• Pre-packing of tablets/ capsules and loti ons
• Monitor stock level of consumables (e.g. paper, Ziploc bags, plasti c bags etc)
• Assist in cycle count and stock-take preparati ons.

3. General

• Perform housekeeping of equipment including refrigerators and etc.
• Monitor the cleaning works of the ISS team at the Pharmacy premise
• Provide training to new health att endants and storekeepers.
• Involve in work place improvement projects/ acti viti es as and when required.
• Perform any other duti es as assigned by the Reporti ng Offi cer.

Job Requirements

• GCE N or O Level
• 1 -2 years of relevant experience
• Computer literate
• Good team player, self-moti vated and service-oriented

Working Hours

5.5 days' work week (Non-Shift)

Work Location National University Polyclinics (NUP) - West region

The Pharmacy Technician will assist the Pharmacists to prepare and dispense medications.

Job Responsibilities

Operational

• Ensure medicines are topped up regularly to facilitate smooth dispensing process
• Accurately pack and dispense all prescriptions according to set standards and guidelines
• Counsel all patients according to Good Dispensing Guidelines.
• Understand basic drug regimens and alert pharmacists/prescribers on possible interactions.
• Promptly report to Pharmacy Executive or Pharmacists all problems and patients’ complaints.
• Provide specialised pharmacy counselling to patients so as to improve drug usage and therapeutic outcome.
• Provide professional and courteous service to all patients/customers.

Administration & Housekeeping

• Maintain and conduct regular checks on the equipment used in the pharmacy, e.g. refrigerators, weighing machines, computers, printers, fax machine, etc.
• Ensure proper housekeeping of the pharmacy premises and maintain a high standard of hygiene and cleanliness at the work area and storerooms.
• Ensure that dispensing consumables are topped up at the dispensing counters daily.

Inventory

• Monitor and replenish of stocks and any other items (e.g. patient information leaflets)
• Check the expiry and condition of pharmacy stocks at specified frequency.

IT & Automation

• Involve in the repackaging process and conduct quality control checks.
• Monitor the stock status of the repackaged medications and ensure the replenishment of stocks promptly.
• Monitor IT/Automation equipment to ensure that they are in working condition and to feedback to supervisor on malfunction issues.

Quality Improvement & Assurance

• Participate and assist in implementation of quality assurance, quality improvement projects and activities.
• Suggest improvement to workflow and processes.

Job Requirements

• Diploma Graduates in Pharmaceutical Sciences or Foreign trained Pharmacists with relevant experience or Foreigners with Diploma in Pharmacy with at least 5 to 7 years of relevant experience
• Possess excellent customer service skills and has good interpersonal skills
• Good team player and self-motivated.

Working Hours
5.5 days’ work week (non-shift)

Work Location

National University Polyclinics (NUP) - West region

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Senior Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 8 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 3 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

HOP MEDICAL CENTRE - TAMPINES

• Flexible work arrangement!
• No prior experience required. All training will be provided
• Part-time students, freelance professionals, Homemakers are welcome to apply
• Remuneration: ($12.50/hr - $14.50/hr or a minimum of $45 - $55 per deployment)
• Remuneration will be based on Role & Responsibility

Time: 8am to 12noon (Monday to Saturday only)

*** We offer regular part-time (3-6 month) contracts as well ***

Send in your details - [email protected] with the following information or apply online here:

• Name:
• HP:
• Availbility & Schedule ( i.e. Mon/Wed/Fri , weekly , whole month)

The Project assistant is a key member of our health screening team at the clinic.

He/she plays an integral role is ensuring the success of every screening throug support various job functions and delivering good customer service.

We welcome candidates who are able to commit to a regular basis.

He/she may be deployed to various roles depending on headcount and ground needs.

Various Roles and Responsibilities (deployed depending on ground needs):

1. Ushering: Greet participants. Give out the appropriate forms for participants to fill. Direct participants to the sitting area and be proactive is supporting the team in other functions when available

2. Registration: Register customers at the counter, collect payment and answer general questions. Ensure transactions are accurate

3. Biometrics Measurements: Conduct blood pressure, height and weight, vision checks and body composition measurements for participants. Ensure clear, proper and accurate recording

REQUIREMENTS:

• Reliable and Punctual
• Comfortable to commute island wide for events
• No experience is required as training will be provided.
• Min GCE A level or Diploma in any discipline.
• Excellent verbal communication skills
• Good customer service
• Hours may vary based on location, volume and needs.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Singapore Population Health Studies (SPHS) is a population-based health research initiative at the Saw Swee Hock School of Public Health, National University of Singapore. SPHS aims to investigate the interactions between lifestyle, physiological, genetic and other omics biomarkers and their impact on health and longevity. In addition, SPHS will serve as a platform to monitor risk factors in the population and gain insight into determinants of health-related behaviours. For this purpose, SPHS includes over 50,000 adult Singaporeans and long-term residents from three major ethnic groups (Chinese, Malay, and Indian), for a better understanding of disease aetiology in urban Asian settings, and the development of improved preventive and therapeutic measures for Singapore and other Asian populations.

JOB PURPOSE
This role primarily involves the recruitment and data collection activities of the research projects under the SPHS unit that will contribute towards the building of a population health research biobank for Singapore.

Duties & Responsibilities

1. Take consent from research participants before performing any research procedures
2. Perform basic assessments that include measurements of blood pressure and visual acuity, fundus photography etc. and enter data into the correct electronic form via a tablet. Keep to a turnaround time of 8-10min per participant.
3. Perform spirometry and keep to a turnaround time of 10-15min per participant.
4. Minimise the waiting of participants by directing them to next most available test station.
5. Encourage participants to perform procedures to meet the required standards to ensure that the data output is good to use for research.
6. Perform regular cleaning and maintenance of equipment.
7. Account for the inventory levels of consumables.
8. Conduct/undergo in periodic re-assessment of techniques to maintain consistency of image and data acquisition for standardisation
9. Ensure the safety and protect the privacy of research participants by adhering to best practices.
10. Perform data entry and data checks.
11. Any other responsibilities as required by future research projects.

Qualifications

1. A background in biomedical science, optometry or nursing is preferred
2. Diploma, NITEC or degree qualifications with a good command of spoken English and Mandarin/Malay (for interacting with non English speaking participants)
3. Work hours are: 7.45am to 6.15pm on Mon, Tue, Thu and Fri; and 7.45am to 3.15pm on alternate Sat.
4. Comfortable with using a tablet to retrieve and update records.

WHAT ARE WE LOOKING FOR
We are looking for a teamplayer capable of self-learning and working in a fast-paced environment, and who is service-oriented and good at time management. This job is for you if you enjoy working in a research setting and has a keen interest in helping to build a national biobank for research.

Senior / Service Team Leader, Group Contact Centre

As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Monitor performance real-time and manage resources / deploy manpower
• Prepare statistics and reports
• Share and broadcast updates to the team
• Execute new workflows, improvement initiatives and changes
• Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits and conducting regular performance reviews
• Conduct periodical training for CSAs if required
• Handle feedbacks from internal and external parties by conducting investigation and service recovery

Job Requirements:

• Diploma in any discipline
• At least 2 - 3 years of experience in the healthcare industry, contact centre environment and/or service related industry
• 2 years of experience in leading a team of staff
• Exhibit Good interpersonal and communication skills
• Customer centric and service oriented
• Competent in using computer software and applications
• Able to multi-task and work under a stressful environment
• Strong communication skills in English and Mother Tongue
• Able to read and write fluently in English

Job description :

- Main duty to supervise & manage daily operation. Ensure the booking / SPA Hygiene up to SPA standard / hands on different type of beauty teachnique & use different type of Beauty machine & equipment

-Perform customer services function and engage clients professionally

- able to perform hair removal-waxing, face threading, Brazilian waxing is bonus & brow-enhancing treatments

-Facial - provide facial skin type analysis / treatment(s) to clients according to skin type

-Able to provide consultation to clients on various treatment & sell of products according to thier needs

- Hair treatment - Able to performan hair cut, colouring & Keratin treatment

- Henna & bridal makeup ( optional but bonus )

Requirements:

- Able to handling clients from Middle East

-Able to communicate via Hindi & English

-Must have proven working experience as a Beautician or work in Indian Salon industry

-Minimum 2 years working experience in Beauty industry

- Work independently with good sales & cutomers engagement

- Strong sales skill is added advantage

-Good working attitude & team spirits

- Must work on Public Holiday & weekends

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Overview

Planning: To lead in developing strategy and implementation plan in increasing screening and vaccination rate in the western population with internal stakeholders and community partners.

Job Responsibilities

1. Develop and implement strategy to increase the screening and vaccination rate in the population in the West

2. Develop and implement prototypes to test the strategies

3. Collaborate with both internal and external stakeholders to implement plans to increase screening and vaccination rate

4. Analysis of data for screening and vaccination

• Track and analyse screening and vaccination rate in population
• Analyse data and determine the areas for outreach to increase screening rates

5. Work with internal stakeholders on the extraction of data and reports from IT systems

6. Lead and manage a team in outreach and screening events

• Ensure department is appropriately resourced to carry out its mission - people, funding, skill & technology
• Develop team members to enhance their skills & harness their potential
• Integrate team with the other RHSO departments & divisions

7. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Minimum 7 years of working experience, preferably in healthcare.
• Good verbal and written communication skills
• Experience in strategic planning and/ or programme development would be advantageous​​​​​​​

Overview

Health District @ Queenstown is a multi-stakeholder collaboration led by National University Health System (NUHS), Housing & Development Board (HDB) and National University of Singapore (NUS) to support residents in their journey of healthy living.

It aims to co-create, with residents and diverse stakeholders, effective, scalable, and sustainable interventions that enhance the physical, mental, and social well-being of residents throughout their life, by:

• Increasing healthy longevity
• Enabling purposeful longevity
• Promoting intergenerational bonding
• Empowering residents so they can age in place

The Job Holder will be the key data analyst for Health District@Queenstown (HD) related projects under NUHS, and provide support to fine-tune rapid prototyping and continuous iteration to improve health of residents using a data-driven approach, as well as analyses based on geographical boundaries.

Job Responsibilities

• Work with relevant stakeholders in obtaining necessary datasets.
• Data extraction from accessible databases, merging and cleaning it.
• Analyse datasets to provide meaningful insights and learnings.
• Perform calculations according to MOH technical manual to determine screening rates in HD.
• Translate stakeholder needs to generate analysis to support continuous iteration of interventions

Job Requirements

• Bachelor’s degree in Analytics, Statistics, Mathematics, Health Sciences or other relevant majors. Postgrad diploma in data analytics or any other data analytics relevant certificates. Master’s degree in public health is an added advantage.
• Good understanding of the Singapore healthcare system and knowledge of integrated care models. Experience in social and/or healthcare setting is an added advantage.
• Good analytical skills.
• Proficient in Python and/or R, STATA, Tableau and SQL
• Must be able to extract, clean and analyse data.
• Ability to perform geospatial analysis is an added advantage.
• Strong communication, presentation, writing and interpersonal skill.
• Good team player.
• Possess positive attitude and able to work within given timeline.

What the role is

In the face of rising global health crises such as COVID-19, a rapidly aging population and increasing healthcare consumption and costs, we have to be able to leverage on healthcare data to drive decisions and improvements to care quality, delivery, and value.

You will be part of a team that develops strategies and supporting policies to facilitate the discovery and exploitation of health technology and healthcare data. This team also develops frameworks to govern and manage the security and protection of data. Within the constantly evolving regulatory and policy space of technology, you will be working in a fast-paced and dynamic environment that requires managing multiple priorities and stakeholders with complex needs at the same time.

What you will be working on

• Formulate policies and frameworks relating to healthcare data and technology to enhance MOH’s management and exploitation of health data and technology to achieve our policy, clinical and operations goals.

• Review and refine on-going programs and efforts to empower stakeholders and increase ownership of data security and data protection risks and compliance.

• Assisting with data request evaluations and processes, including personal data protection impact assessments, data security risk assessments

• Resolving ad-hoc stakeholder queries on data governance issues

• Consolidate, track and report progress of data security and protection programmes.

• Collaborate with stakeholders to formulate approaches to protect data and to update senior management on data protection and risk mitigation.

What we are looking for

• Minimum of 5 years experience in data, preferably in the healthcare and/or public sector.

• Bachelor degree in Computer Science, Health Sciences, Health Informatics or related field.

• Experience in developing and implementing strategies and policies. Strategic thinking to reimagine healthcare strategies relating to data and technology, as well as an ability to work through the operational details needed to implement the strategy

• Meticulous, able to work with granular data.

• Good understanding of the use of data in a healthcare environment.

• Excellent command of the English language with strong written and oral communication skills.

• Ability to engage stakeholders and balance conflicting demands, while managing their expectations

• Critical thinking and creative problem-solving skills

Join NUHS@Home, an innovative and transformative healthcare initiative at the National University Health System. We are looking for a forward-thinking Physiotherapist to play a key role in revolutionising patient care within our Hospital-at-Home program. This flexible role, available as full or part-time, allows you to practice at the top of your license, leveraging your expertise in physiotherapy to make an impact on patient outcomes.

Key Responsibilities:

• Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans.
• Report to referring doctor and other members of the medical team.
• Document patient physiotherapy records accurately.
• Charge patients accurately.
• Comply with clinical and service standards.
• Practise within areas of professional competence and seek clinical support from supervisor / other healthcare professionals when appropriate.
• Collaborate with other healthcare members and participate in case conferences.
• Assist and/or co-lead in projects and activities which supports the goals of the department and organisation at department or institution level.
• Any other duties or responsibilities as assigned.
• Manage and oversee therapy equipment inventory.
• Contribute to departmental in-service training programmes, home hospital educational talks and external talks/ workshops/ forums/ seminars
• Contribute to development and implementation of protocols and guidelines that will shape the future of hospital-at-home care at NUHS
• Review and update of clinical protocols and SOPs
• Assist in developing, promoting /marketing clinical services
• Assist in the induction of new physiotherapists.
• Supervise students on clinical attachment
• Embrace continuous learning and professional development opportunities.

Requirements:

• Full AHPC registration
• Recognised Diploma or Degree in Physiotherapy
• Min. 2 years of relevant experience
• Good communication and interpersonal skills
• Service oriented and customer focus
• Motivated, self-driven and able to work independently and collaboratively in a team
• Passion for transforming traditional healthcare models through innovative care delivery