Reporting to the Chief Human Resource Officer, you will partner leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources. You will also be responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation

Job Responsibilities

You will be responsible for the following:

Business Support

• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead in AH Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job description

The National University Health System Virtual Care Centre (NUHS VCC) is an initiative where trained personnel provides tele-triage to patients and/or their caregivers. VCC will either provide advice and resolve the clinical question or escalate to the VCC clinician where appropriate. To facilitate the development and evaluation of VCC at NUHS a research team has been established. This team is now looking for a research assistant/associate with experience of conducting research projects to join the group. The successful candidate will support research fellow on the evaluation of VCC.

Primary Responsibilities

1. Assist in designing and implementing research-related tasks.
2. Assist in recruiting and coordinating research participants
3. Help with data entry, cleaning, and management
4. Assist in collecting and analysing data from various sources
5. Conduct literature reviews and summarize findings
6. Assist in developing research papers, reports, and presentations
7. Maintain accurate and organized records of research data and findings

Secondary Duties

1. Attend VCC-related meetings
2. Collaborate with the research team to achieve project goals
3. Assume additional responsibilities as assigned by the reporting officer/HOD.

Job Requirements

1. Master and/or Bachelor's degree in a relevant field (e.g. social sciences, psychology, biology)
2. Minimum 2-4 years of experience in hospital research is a plus.
3. Ability to work independently, and communicate effectively in English, both verbally and written.
4. Experience of applying for ethical review would be an advantage
5. Ability to maintain confidentiality and adhere to ethical research standard.
6. Driven and motivated, with potential to achieve research excellence.
7. Ability to generate experimental results leading to high impact publications.
8. Multi-lingual preferable

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

As the Manager in the Office of Compliance, you will play a crucial role in safeguarding SingHealth's integrity and reputation by ensuring adherence to regulatory requirements and ethical standards. Working with the Head of department, you contribute to maintaining public trust in our healthcare system and fostering a forward-thinking compliance mindset.

Your job responsibilities include:

• Overseeing the operations of the SingHealth Cluster Office of Compliance, ensuring it provides expertise, monitoring, and offers critical oversight on compliance matters
• Developing and implementing Cluster Compliance programmes, projects and initiatives
• Driving strategic alignment through collaborations with Cluster and Institutional stakeholders and providing advisory services on compliance
• Collaborating with stakeholders to achieve risk management objectives
• Supporting SingHealth internal special reviews and committees to ensure thorough investigation, performing root cause analysis and improving governance of processes
• Using data analytics to perform continuous monitoring projects and compliance reviews for the Cluster
• Ensuring regular updates on cluster compliance to Senior Management and the Board

Requirements:

• Degree in any discipline with at least 8 - 10 years of working experience
• Professional qualification such as CIA/ CISA/ CA/ CRMA/ CFE is preferred
• Experience, knowledge and skills in the areas of audit, risk and compliance is preferred. Prior healthcare industry experience will be advantageous
• Experience in performing special reviews and forensic investigations is preferred
• Practical experience and working knowledge of risk assessment, internal controls, and adoption of data analytics is preferred
• Good leadership, interpersonal and communication skills, with the ability to influence, persuade and work with staff of all levels
• Team player with strong analytical and conceptual thinking ability

Job Summary

We are seeking a passonate Manager, Life & Health Insurance Product Development to join the team to collaborate closely with the Product Lead to drive the end-to-end development of life and health products. This is an exciting opportunity to contribute to the growth and innovation of the product offerings and strategies.

Mandatory Skill-set

• Degree in Business Administration/ related fields;
• Possesses 7-10 years of experience in life and health insurance, including product development, pricing, proposition development, and project implementation;
• Strong experience and knowledge of Singapore's health and life insurance products, regulations, and the latest industry developments;
• Strong conceptualization and analytical skills to develop competitive concepts of products and services;
• Good leadership skills, proven experience in managing cross-functional projects;
• Analytical, detail-oriented, results-driven, and able to work under tight timelines;
• Excellent communicator, with the ability to collaborate effectively with multiple stakeholders.

Desired Skill-set

• Insurance qualifications such as CIP, CFP, LIS, or actuarial qualifications ( ASAS / FSAS ).

Responsibilities

• Conduct market research on new product developments and analyze market trends to provide insights for product innovation;
• Monitor market developments and identify trends, differentiating product propositions, and competitive comparisons to support new product development initiatives;
• Organize and conduct focus groups with distribution teams and customers to test new product ideas and gather feedback on existing products;
• Draft and update product specifications and prepare presentations for the Executive Committee’s evaluation and approval;
• Collaborate with key stakeholders from various teams (e.g., distribution, operations, actuarial, and product marketing) to incorporate inputs into the product proposition, manage deliverables, and resolve implementation challenges;
• Prepare product launch training materials, update product-related documents (such as product summaries and factsheets), and review policy contracts, product/fund materials, and FAQs;
• Draft and communicate product launch announcements;
• Monitor and assess product performance post-launch;
• Manage and coordinate regulatory requirements and developments related to product development;
• Support the Product Lead in reviewing product performance and marketing initiatives, including campaigns and material reviews, and provide relevant inputs.

The Office of Value-Driven Care is committed to improving healthcare value for patients across the SingHealth Cluster by promoting a Value-Conscious Culture. Our office coordinates Value-Driven Care (VDC) and Value-Based Healthcare (VBH) initiatives, facilitating knowledge sharing and aligning productivity efforts, measurements, and improvements.

We are seeking a Senior/Executive to join our team. In this role, you will support the development and implementation of VDC/VBH strategies across SingHealth institutions. You will work closely with Institution Value Leads and key stakeholders to monitor progress in VDC/VBH implementation. Additionally, you will assist in liaising with the Ministry of Health (MOH) to ensure alignment between SingHealth's VDC efforts and the National VDC initiative.

Job Requirements:

• Bachelor’s Degree in any discipline with at least 2 to 4 years of relevant working experience

• Proficiency in Microsoft Office Applications

• Experience in the healthcare sector would be preferred and will be an added advantage

• Knowledge and experience in data analytics, benchmarking and change management is required

• Knowledge and skill in statistical tools and process improvement methodologies would be an advantage

• A team player, strong collaborator

• Independent worker, possess initiative to complete tasks and projects assigned and able to work in a fast-paced, dynamic environment

• Able to communicate and manage change

• Action-oriented, highly motivated and target-focused

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

As part of the Hospital and Services Planning team, you will provide support to the Hospital Planning Committee in the planning, coordination, development and management of the new EGH. Your role will include the facilitation of workshops, meetings and discussions to collate users’ inputs for end-user briefs and operations requirements, and the coordination, planning and management of project schedules, budgets, tender procedures, contract arrangements and quality requirements for the project. You will facilitate the full life cycle of project implementation which includes compilation of project briefs, management of design development, costing and scheduling, procurement of contracts and services, sample/mock-up reviews, management of changes and hand-over inspections and commissioning of the new hospital.

Requirements

• Bachelor’s Degree in Architecture, Engineering or equivalent
• At least 2 years of relevant working experience
• Good knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies will be an advantage
• Excellent communication and interpersonal skills
• Team player with excellent planning, analytical and critical thinking skills
• Familiar with Autocad, Photoshop, Microsoft Office applications and presentation software

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you support critical financial processes, including monthly and annual financial closing, analysis, projections, budgeting, and costing. You will contribute to the development of financial dashboards with multiple dimension analysis as well as designing optimal process flows that incorporate digital and technological advancements.

There will be opportunities to participate in workgroups focused on designing, planning, and developing the hospital as well as serving as the secretariat for selected committees. This cross-functional exposure will broaden your understanding of healthcare and position you for future growth.

Job requirements

• Bachelor’s degree in Accountancy, Business Administration (major in Accountancy or Finance) or equivalent with minimum 2 years of related working experience
• Membership to professional body e.g., ISCA, ACCA is desired / preferred.
• Team player with high level of integrity, responsibility, and trustworthiness.
• Adept at handling complex, ambiguous, and challenging situations.
• Systematic and meticulous in work.
• Possess strong communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation.
• Proficient with Microsoft Office applications.
• Knowledge in data analytics software e.g. Tableau is preferred.

Overview

The job-holder is responsible for the quality of patient care delivered and the standard of nursing practice in an assigned ward/unit. S/he provides highly skilled and specialized nursing care to specific patient population and their caregivers.

Job Responsibilities

Primary Responsibilities:

· Assesses, plans, implements and evaluates care of patients with complex healthcare needs according to updated standards of nursing practice

· Ensures patient care delivery (inclusive of education and counselling) is carried out according to established standards of care practice using patient care plan / clinical pathways

· Co-ordinates patients’ access and treatment sequence where required for the specialty

· Conducts teaching and counselling for patients and their families / carers

· Initiates and ensures implementation of discharge planning for patients

· Leads and participates actively in the review of patients with the multidisciplinary team

· Follows up on patients at NUH specialist outpatient clinics where appropriate

· Conducts specialty nurse-led clinic for patients and their families where needed

· Provides clinical supervision to nurses and nurse trainees to ensure quality patient care delivery

· Updates and maintains patient consultation / training statistics / other types of register / registry where appropriate

· Applies understanding of prevention of medico-legal issues in relation to patient care

Secondary Responsibilities:

· Acts as a resource person for clinical nursing matters

· Plans, implements and evaluates in-service staff education and specialty training courses based on unit and individual training needs

· Inducts newly graduated advanced diploma nurses in specialty care of a specific group of patients

· Guides and develops specialty competencies of registered nurses

· Reviews and develops clinical pathways and / or other plans of care in consultation with specialty nurses, nurse managers, doctors and paramedical staff

· Reviews and develops practice policies and guidelines and nursing standards in consultation with specialty nurses, nurse managers and doctors

· Assists with nursing audits on nursing care standards

· Applies best evidence to practice

· Participates in research activities

· Undertakes quality improvement / research projects

· Participates in training / quality improvement / research committees

· Contributes to performance appraisals of enrolled nurses, senior enrolled nurses, staff nurses, senior staff nurses and advanced diploma nursing students

· Takes on additional responsibilities or tasks as assigned by Senior Nurse Manager/Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse

Requirements

· Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician

· Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board.

· Technically skilled and competent

· Good interpersonal and communication skills

· Computer literacy skill – MS Word and PowerPoint

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational readiness

• Register patients and book appointments accordingly

• Perform cashiering duties, attend to and manage patients’ enquiries

• Provide chaperone assistance to doctors/nurses and prepare consultation documents

• Assist clinic/nurse manager in administrative duties

• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma

• Proficient in computer skills

• Team player with good communication and interpersonal skills

• Able to multitask and work in a fast-paced environment

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

This position plays a vital role in shaping the technological framework of EGH by driving innovation and implementing smart systems for enhanced operational efficiency and patient safety. As the Manager, Informatics, you will support the development of EGH’s technology adoption strategies and intelligent systems to meet the future hospital’s operational needs. You will collaborate with multi-disciplinary teams to plan and implement cutting-edge solutions that enable digital and automation transformation in healthcare service delivery. By researching emerging technologies and overseeing test-bedding and integration testing, you will drive the adoption of innovative solutions in Healthcare Living Lab (HLL).

You will also be responsible for ensuring smooth operations of the HLL, engaging, and managing stakeholders, and evaluating projects for technical, financial, and operational feasibility. A key part of the role involves preparing annual budgets, establishing performance benchmarks, and prioritising projects to optimise resource allocation. Additionally, you will play a critical role in building team capabilities by fostering skills such as agile project management and design thinking, empowering your team to deliver impactful projects effectively.

Job requirements

• Bachelor’s degree in Electrical, Mechanical, or Computing Engineering
• Minimum 6 years of relevant experience with exposure at management level, and at least 4 years in software programming, systems engineering, or technology integration
• A team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willingness to think outside the box
• Strong ability to engage and manage multiple stakeholders effectively in a fluid environment and a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Good knowledge of front-end and back-end systems or product designs
• Familiarity with quick prototyping tools e.g. Unity, wireframing, SolidWorks
• Familiarity with management of engineering collaboration platforms e.g. Slack/GitHub
• Proven track record and hands-on experience in areas such as:

Robotic Platforms

• Familiarity with software development on/with robotic platforms, SLAM, or related fields.
• Experience in the following is preferred:

1. Robot Operating System (ROS), ), RoMi-H, Gazebo, Unity, Linux, OpenCV
2. Robotics perception, LIDAR, object tracking, motion planning, machine learning, sensor fusion and system engineering
3. Embedded and real-time systems
4. Algorithm development in C/C++, Python. Unix shell scripting

You will support the Director and Deputy Director, Group Office of Patient Experience (OPE) to lead the team to establish a compassionate care culture in SingHealth where patients and caregivers are engaged as our partners-in-care. Your responsibilities include shaping the SingHealth Care Culture and Framework which informs policies, practices and expected behaviours across the cluster to achieve alignment for a consistently excellent SingHealth patient experience.

You will partner with various SingHealth institutions, healthcare organisations, Intermediate and Long-Term Care sectors, and healthcare agencies to recognise individuals and teams for service excellence through the annual Singapore Health Quality Service Awards (SHQSA), and to honour patients and caregivers who demonstrate exemplary partnerships with healthcare teams through the annual Singapore Health Inspirational Patients and Caregivers Awards (IPCA).

You will be a key member of the Cluster OPE meetings and Patient Experience Community. You will also oversee patient feedback at the cluster level, ensure the effective day-to-day running of the SingHealth Quality Service Manager’s (QSM) office, and lead the team to serve as the designated listening post for the “voice of our patients”.

Additionally, you will play a key role and lead the cluster’s coordinated efforts to address common challenges, which include but are not limited to harmonising feedback management tools, analysing data for benchmarking and performance monitoring, entrenching mediation as an alternative to healthcare dispute resolution, and planning and designing training programmes for SingHealth staff.

Job requirements:

• Bachelor’s Degree with at least 8 years of relevant experience in service culture and customer service /patient care role
• Prior experience in healthcare would be an advantage
• Strong leadership and communication skills, and stakeholder management in a fast paced and progressive environment
• Excellent planning, organisational, analytical, and decision-making abilities
• Excellent command of both spoken and written English and a second language with strong communication skills
• Strong interpersonal skills

Responsibilities:

· Ensure employees conforming to company’s policies and regulations.

· Ensure company conforming to government’s regulations, e.g. Employment Act, CPF ,MOM regulations and etc.

· Monthly Income Tax, CPF and other relevant contribution preparing.

· Meeting and solving government issues with their respective officer.

· Responsible for employees’ EA form.

· To enforce and review the company’s policy, employees guidelines & updating the employee’s handbook.

· Participate in company’s policies and regulations formulation.

· Responsible for the preparation, coordination of recruitment, and arrangement for interview.

· Prepare monthly payroll and maintain the payroll records for employees to ensure its accuracy and completeness.

· Provide work related or personal counselling for employees.

· Execute and prepare the performance appraisal for employees for year end bonus and annual increment reports.

· Prepare monthly HR reports as required by superior.

· To handle employee’s exit interview and domestic inquiry.

· To conduct induction program for new staff.

· Provide solutions and proposals to meet departmental quality objective.

· Checking punch cards & update leave, medical & training record from time to time.

· Revised HR procedures and forms for running HR operations smoothly.

· Preparing and updating correspondence letters and memo to all employees.

· Employee Personal Files and HR System updating & backup from time to time.

· Customized reports layout by reprogramming accordingly to the needs of Management or other departments.

· Problems analysing and solution proposing to Management when needed.

*** Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Academic Requirement:

Diploma in Human Resource Management or higher

Experience/ Skill:

▪ With at least 2 years’ experience in Human Resources environment.

▪ Resourceful, mature, good interpersonal and communication skills

▪ Confidentiality, tactful and discretion when dealing with people.

▪ Well versed in Employment Act and Industrial Relation.

▪ Computer literate.

You will ensure successful accreditation of the Residency Program by maintaining proper documentation and ensuring compliance with the Accreditation Council for Graduate Medical Education – International requirements. You will be involved in the day-to-day management of educational activities, providing administrative support to the Program Director, ensuring that there is a sufficient number of trained faculty, as well as creating a good learning experience for all Residents. You are also required to work closely with other Program Executive, department secretaries, faculty and staff from the Graduate Medical Educational Office.

Job Requirements:

• Bachelor’s Degree in healthcare administration or in training/education related disciplines

• Experience in healthcare or training industries would be an advantage

• Excellent oral and written communication skills

• Good organizational skills with attention to details

• Team player with a positive attitude

The Senior Assistant Manager is responsible to support the COO Office in driving key operational projects within the hospital. Reporting directly to the Chief Operating Officer (COO), the Operations Manager will play a pivotal role in streamlining processes, managing cross-functional initiatives, and ensuring the successful execution of strategic objectives. Key responsibilities include:

1. Lead and manage operations-related projects, ensuring timely delivery and alignment with organisational goals.
2. Collaborate with various departments across functions and institutions to identify opportunities for process improvements and operational efficiencies.
3. Develop and monitor project plans to ensure project success.
4. Provide high-quality reports and presentations to support decision-making at the COO Office.
5. Act as the primary liaison between the COO Office and other stakeholders for operational initiatives.
6. Any other assigned responsibilities.

Examples of projects : MOH’s Ensure Safer Systems (ESS), Digital as Default initiatives and general support for administrative duties for COO Office.

Qualification Required and Area of Discipline

• Diploma in Business Administration or equivalent

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficiency in MS Excel, Word, and PowerPoint.
• Project management skills with prior experience in procurement.
• Organised and highly meticulous.
• Resourceful with high level of initiative.
• Team-player with strong interpersonal and communication skills.
• Ability to handle multiple stakeholders and work well within timelines.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

Perform technical duties under the supervision of pharmacists to ensure safe, efficient and timely distribution of drugs in AH.

Assist the pharmacist in-charge to provide supervision to pharmacy support staff and to coordinate activities within a section to ensure smooth workflow and continuous improvement.

Dispense medicines to the patients according to department policies and guidelines.

Job Responsibilities

1) Daily Operations

• Provide professional and courteous service to all patients/customers
• Process medication orders/prescriptions for both inpatient and outpatient
• Picking, packing and labelling in accordance with stipulated policies, guidelines and department standard operating procedures
• Perform billing functions
• Ensures work area is ready for daily operations
• Maintains the cleanliness of the pharmacy and ward areas where drugs are stored
• Involvement in workplace quality improvement projects/activities as and when required

2) Inventory Management

• Ensures stocks are stocked up properly and tidily according to First-Expiry-First-Out (FEFO) requirement and stipulated storage condition
• Performs topping up of omnicell ward stock in the respective wards
• Ensures correct receiving of goods
• Secondary repackaging/redressing
• Carry out cycle counts and stock takes periodically according to SOPs

3) Dispensing

• Dispensing of medications to patients in accordance with stipulated policies, guidelines and department standard operating procedures

Requirements

• Possess Certified Pharmacy Technician Certification (CPTC) OR Diploma in Pharmaceutical Science
• Completed Basic Skill Test OR Certified Pharmacy Technician Certification (CPTC)
• Have initiative and able to work independently to achieve goals of the department
• Able to communicate effectively
• Able to function effectively as member of a team
• Flexibility to work on weekends/ public holidays occasionally

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview*

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities*

You will be responsible for the following:

Leadership and Strategic Planning

Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.

Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
  Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
  Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
  Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure 1) adequate planning of project phases and bed closures to minimize disruption to inpatient operations, 2) user requirements are adequately captured in project specifications, 3) site works are carried out in compliance to hospital standards e.g. infection control, 4) projects are completed on time and within budget.
  Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
  Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
  Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
  Handle customer complaints and follow up with service recovery if necessary.
  Review and update policies and procedures as needed.
  

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
  Perform any other duties as assigned by Reporting Officer.
  

Requirements*

Qualification Required and Area of Discipline

• Degree in any discipline.
• Healthcare experience will be advantageous.

Skills and Knowledge

• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• At least two years’ working experience, preferably in service industry

Personal Traits

• Positive, pro-active, motivated with “can-do” attitude
  Ability to multi-task and work independently and as a team
  Service oriented and customer focused
  

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The Respiratory Therapist is responsible for planning, implementing, evaluating diagnostic, therapeutic respiratory care services, emergency services and special procedures in Intensive Care Units, to patients with deficiencies and abnormalities of the cardio-respiratory system, in accordance to established hospital policies, procedures, standard of care and practices.

Primary Duties and Responsibilities (80%)

To provide clinical respiratory care under the supervision of physicians and approved guidelines.

• Perform complete or modified patient respiratory assessment as required.
• Consult with physicians, other healthcare professionals regarding the patient status and care plans.
• Monitor patient’s progress and modify respiratory care plan.
• Participate in multidisciplinary patient rounds.
• Document procedures, organize and analyze data, and maintain accurate records.
• Provide and manage plans for weaning patients off ventilators and comply with clinical and service standards.
• Practice within areas of professional competence and seek clinical support from supervisor/ other healthcare professionals when appropriate
• Actively support Non Invasive Positive Pressure Ventilation and Tracheostomy patients in General Wards
• Adhere to hospital and department operating procedures in the delivery of respiratory care services.

To perform and monitor diagnostic procedures.

• Arterial Puncture and Blood Gas Analysis
• Bedside monitoring of Pulse Oximetry and End Tidal CO2 (Capnometry)
• Weaning parameters
• Hemodynamic monitoring

To perform General Therapeutics Services.

• Aerosol Therapy
• Oxygen Therapy and High Flow Nasal Cannula Oxygen Therapy
• Inhaled Nitric Oxide Therapy

To perform Special Therapeutics Services.

• Airway Care
• Mechanical Ventilation
• High Frequency Oscillation Ventilation (HFOV)
• Non-Invasive Ventilation Positive Pressure Ventilation (NIPPV)
• Continuous Positive Airway Pressure (CPAP)
• Lung Ultrasound
• ECMO monitoring

To perform Emergency and Acute Care Procedures.

• Cardiopulmonary Resuscitation (CPR)
• Intubation Assist
• Patient Intra and Inter Hospital Transport

To assist Special Procedures.

• Bronchoscopy
• Bedside Percutaneous Tracheostomy

To provide technical support to respiratory therapy equipments.

• Perform troubleshooting and basic maintenance for respiratory equipment.
• Perform required calibration and quality control procedure.
• Comply with safety regulations related to equipment and medical gases.
• Ensure proper functioning of respiratory equipment.

Secondary Duties and Responsibilities (20%)

• To collaborate with other healthcare members and participate in appropriate cross-functions improvement initiatives.
• To actively update knowledge and skills in Respiratory Therapy.
• To comply with infection control practices.
• To help in any data collection of the department.
• To help in any education of Nurses, Doctors and other healthcare professionals.
• To contribute to departmental inservice training programmes, hospital educational talks and external talks / workshops / forums / seminars.
• To perform other duties as may be assigned by Reporting Officer.

Job Specification/Requirements

Education

• Bachelor of Science in Respiratory Therapy
• Preferably Certified Respiratory Therapist or Registered Respiratory Therapist or equivalent from country of origin.

Experience

• Preferably with 3 years clinical work experience in various Intensive Care Units in a reputable hospital.

Skills

• Good communication and interpersonal skills.
• Competent in IT skills (Microsoft Excel / Word / Access / PowerPoint).
• Service oriented and customer focused.
• Result oriented and a good team player.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

The Respiratory Therapist is responsible for planning, implementing, evaluating diagnostic, therapeutic respiratory care services, emergency services and special procedures in Intensive Care Units, to patients with deficiencies and abnormalities of the cardio-respiratory system, in accordance to established hospital policies, procedures, standard of care and practices.

Primary Duties and Responsibilities (80%)

To provide clinical respiratory care under the supervision of physicians and approved guidelines.

• Perform complete or modified patient respiratory assessment as required.
• Consult with physicians, other healthcare professionals regarding the patient status and care plans.
• Monitor patient’s progress and modify respiratory care plan.
• Participate in multidisciplinary patient rounds.
• Document procedures, organize and analyze data, and maintain accurate records.
• Provide and manage plans for weaning patients off ventilators and comply with clinical and service standards.
• Practice within areas of professional competence and seek clinical support from supervisor/ other healthcare professionals when appropriate
• Actively support Non Invasive Positive Pressure Ventilation and Tracheostomy patients in General Wards
• Adhere to hospital and department operating procedures in the delivery of respiratory care services.

To perform and monitor diagnostic procedures.

• Arterial Puncture and Blood Gas Analysis
• Bedside monitoring of Pulse Oximetry and End Tidal CO2 (Capnometry)
• Weaning parameters
• Hemodynamic monitoring

To perform General Therapeutics Services.

• Aerosol Therapy
• Oxygen Therapy and High Flow Nasal Cannula Oxygen Therapy
• Inhaled Nitric Oxide Therapy

To perform Special Therapeutics Services.

• Airway Care
• Mechanical Ventilation
• High Frequency Oscillation Ventilation (HFOV)
• Non-Invasive Ventilation Positive Pressure Ventilation (NIPPV)
• Continuous Positive Airway Pressure (CPAP)
• Lung Ultrasound
• ECMO monitoring

To perform Emergency and Acute Care Procedures.

• Cardiopulmonary Resuscitation (CPR)
• Intubation Assist
• Patient Intra and Inter Hospital Transport

To assist Special Procedures.

• Bronchoscopy
• Bedside Percutaneous Tracheostomy

To provide technical support to respiratory therapy equipments.

• Perform troubleshooting and basic maintenance for respiratory equipment.
• Perform required calibration and quality control procedure.
• Comply with safety regulations related to equipment and medical gases.
• Ensure proper functioning of respiratory equipment.

Secondary Duties and Responsibilities (20%)

• To collaborate with other healthcare members and participate in appropriate cross-functions improvement initiatives.
• To actively update knowledge and skills in Respiratory Therapy.
• To comply with infection control practices.
• To help in any data collection of the department.
• To help in any education of Nurses, Doctors and other healthcare professionals.
• To contribute to departmental inservice training programmes, hospital educational talks and external talks / workshops / forums / seminars.
• To perform other duties as may be assigned by Reporting Officer.

Job Specification/Requirements

Education

• Bachelor of Science in Respiratory Therapy
• Preferably Certified Respiratory Therapist or Registered Respiratory Therapist or equivalent from country of origin.

Experience

• Preferably with 3 years clinical work experience in various Intensive Care Units in a reputable hospital.

Skills

• Good communication and interpersonal skills.
• Competent in IT skills (Microsoft Excel / Word / Access / PowerPoint).
• Service oriented and customer focused.
• Result oriented and a good team player.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Reporting to the CFO, you will work in close partnership with Alexandra Hospital (AH) leadership team and department heads as trusted advisor for all financial matters. You will lead the AH Finance team in the formulation of financial plans (budgets and projections) and management reports, drive financial modelling and cost analytics to provide insights and make recommendation to meet strategic and fiscal sustainability objectives.

You will ensure that statutory reporting and financial audit deliverables are met, and to partner with cross-functional Risk teams to establish a robust and effective internal control framework in AH.

You will also be part of the Finance work group to plan, organize and implement the necessary set-up activities as AH transition to its redeveloped campus and scale in year 2028.

Job Responsibilities*

You will be responsible for the following:

• Lead the Finance team in the monthly and year end close financial reporting, statutory audit and compliance responsibility.
• Lead and drive efficient and effective annual budget and projection activities with all key stakeholders, provide insightful analysis and recommendation to guide senior management teams to make informed decision making to operationalise AH strategies.
• Conduct regular process review and simplification to the budget and accounting close processes, as well as reporting activities to achieve both Finance operational excellence and quality goals.
• Maintain oversight and management of subvention/capitation funding matters of AH, and partner with AH stakeholders to prepare effective case proposition and funding approval requests or its refinement, to address or alleviate AH’s sustainability concerns.
• Maintain oversight and carry out periodic reviews on the AH financial risk register, and to partner with Risk teams to ensure effective internal controls and governance framework are in place in AH.
• Assist or lead in ad-hoc projects.

Requirements*

• Degree in relevant Business or Finance disciplines
• Minimum 15 years of relevant work experience with at least 8 years in a supervisory or management role.
• Relevant working experience in healthcare, with knowledge in health finance and economics is preferred, and experience in digital transformation or digital application in business finance is an advantage
• Strong people management skills and track record in developing and leading effective teams through change management, and/or new set-up or reorganisation
• Strong business partnering skills and experience with cross-functional teams, senior management and stakeholders engagement
• Possess agile mindset, confidence in managing ambiguity, and excellent financial modelling and data visualizing skills
• Possess in-depth financial knowledge across financial accounting, planning and analytics as well as enterprise risk management
• Proficiency in SAP (FI-CO, MM) or S4/HANA, MS Office applications and data visualization tools

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

We are seeking a highly organized and proactive Personal Assistant to support a fitness influencer and personal trainer in her daily operations, social media management, and business expansion. This role involves managing schedules, coordinating content creation, engaging with followers, and assisting in the development of fitness programs and merchandise. The ideal candidate is a creative, fitness-savvy individual with experience in social media and a passion for health and wellness.

Key Responsibilities:

1. Scheduling & Coordination

• Manage the influencer’s calendar, schedule meetings, and handle appointments.

• Coordinate photoshoots, video shoots, and content creation sessions.

• Arrange travel, accommodation, and itineraries for events, collaborations, or brand partnerships.

2. Social Media Management

• Assist in planning, scheduling, and publishing content across Instagram, TikTok, YouTube, and other platforms.

• Engage with followers by responding to comments, messages, and inquiries.

• Track social media analytics and provide insights on engagement and follower growth.

• Stay updated on social media trends and suggest content ideas.

3. Content Creation Assistance

• Support the influencer during filming and photo sessions, including setting up equipment and ensuring high-quality content.

• Help brainstorm and develop creative content ideas aligned with fitness, wellness, and lifestyle.

4. Business Development Support

• Assist in developing and launching fitness programs, from initial concept to marketing.

• Conduct market research on fitness trends and competitor offerings.

• Help with logistics for merchandise production, order management, and fulfillment.

5. Administrative Support

• Handle emails, contracts, and other communications with brands, clients, and followers.

• Maintain organized files for collaborations, invoices, and business documents.

• Support daily tasks to streamline operations and maximize productivity.

Requirements:

• Strong organizational and time-management skills

• Experience in social media management (knowledge of IG, TikTok, YouTube preferred)

• Familiarity with the fitness industry or passion for fitness and wellness

• Excellent written and verbal communication skills

• Proficiency in basic photo/video editing is a plus

• Ability to adapt in a fast-paced, dynamic environment

Job Type: Full-time/Part-time

Location: Remote, with occasional travel or in-person meetings as needed

YiFang TCM PTE. LTD.

Position: TCM Clinical Manager Location: Singapore, Bedok Salary: $2,100 to $5,000 per month

About Us: Healthy Heart PTE. LTD. is a reputable Traditional Chinese Medicine (TCM) clinic dedicated to providing holistic health and wellness solutions. Our clinic is renowned for its professional and caring environment. We are seeking a motivated individual to join our team as a TCM Clinical Assistant.

Responsibilities:

• Assist TCM physicians in patient care and treatments.
• Prepare and maintain treatment rooms and equipment.
• Manage patient flow and ensure smooth clinic operations.
• Administer basic TCM treatments under physician supervision.
• Educate patients on prescribed treatments and herbal medicines.
• Maintain accurate patient records and assist with administrative tasks.
• Ensure the cleanliness and organization of the clinic.
• Participate in clinic events and community outreach programs.
• Promote and sell treatments and services.

Requirements:

• Prior experience in a TCM clinic or healthcare setting is advantageous.
• Strong communication and interpersonal skills.
• Fluent in English and basic Mandarin (to educate patients on TCM Herbal Medication consumption).
• Detail-oriented with strong organizational skills.
• Ability to work independently and collaboratively.
• Compassionate and patient-focused.

Benefits:

• Competitive salary up to $5,000 per month.
• Opportunities for professional development and continuous education.
• Supportive and friendly working environment.
• Free medical benefits and employee discounts on products and medicine.

How to Apply: Interested candidates are invited to send their resume and cover letter to [email protected] or WhatsApp to +65 9459 3969. Please include "TCM Clinical Assistant Manager" in the subject line. Only shortlisted candidates will be contacted for an interview.

Join us and contribute to the health and well-being of our community through the power of Traditional Chinese Medicine! We look forward to welcoming a new member to our dedicated team.

You will work with Medical Planning Officer and Patient Liaison Service to facilitate international patients’ appointment bookings and rescheduling. You will assist international patients seeking medical assistance and treatment so as to ensure a seamless patient journey. You will act as a service ambassador and work closely with care teams and internal stakeholders to address the patient’s needs and requests. You will work with Medical Planning Officer to facilitate tele-consultation and tele-collaboration. You will provide feedback and be involved in projects to improve the patient’s experience as well as reports generation. You will provide administrative support to Medical Planning Officer.

Requirements

• Bachelor’s Degree equivalent with 2 years of experience in healthcare industry
• Front line experience would be advantageous
• Strong interpersonal, communication and writing skills
• Self-starter who can both work in a team and independently
• Passionate about regional works and happy to work with people from diverse cultural backgrounds
• Overseas travelling will be required

At least 2 years working experience as massage therapist in the foot and body industry.

Passionate and self motivated staff, hygienic,presentable and with positive attitude.

Perform body massage and foot reflexology to customer according to company standard operating procedure and provide good customer service standard and team player.

We are seeking an Associate to assist with the daily operations of the retail pharmacy and provide excellent customer service to patients and customers. In this role, you will perform cashiering duties and render administrative support to colleagues. You will be responsible for the replenishment and display of products on the retail shelves and stockholding areas. Additionally, you will be required to perform housekeeping duties and enforce safety and security measures at the retail pharmacy.

This position provides opportunity to build experience in a healthcare retail environment.

Requirements:

· Higher NITEC / NITEC / GCE N/O/A Level with at least 2 years’ working experience, preferably in the healthcare industry

· Basic computing skills

· Proficient with SAP, OAS and Maxcare software

· Excellent interpersonal and communication skills

· Ability to work collaboratively in a fast-paced environment

· Self-motivated with the initiative to complete assigned tasks and projects

· Capable of lifting stocks for display and replenishment on shelves and stockholding areas

You will support the Chief Medical Informatics Officer in the development and implementation of clinical information systems and processes to facilitate the optimal delivery of patient care. You will also be involved in projects related to the clinical information systems and work collaboratively with stakeholders to develop and implement solutions that meet user requirements for clinical orders, medication administration and documentation.

You will help to ensure that the policies and procedures related to our electronic medical records (EMR) system are updated and aligned with both cluster and national policy and guidelines. You will provide support for workgroups and committees at an institution or cluster-level as necessary.

In addition, you will assist to develop and maintain training materials and provide training for users in clinical IT systems.

Job Requirements

• Bachelor’s Degree in any discipline
• Entry level degree holders are welcome to apply
• Experience in clinical information systems, IT project management and experience in healthcare environment will be an advantage
• Possess good interpersonal, verbal and written communication skills
• Able to work independently