The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

As part of the Hospital and Services Planning team, you will provide support to the Hospital Planning Committee in the planning, coordination, development and management of the new EGH. Your role will include the facilitation of workshops, meetings and discussions to collate users’ inputs for end-user briefs and operations requirements, and the coordination, planning and management of project schedules, budgets, tender procedures, contract arrangements and quality requirements for the project. You will facilitate the full life cycle of project implementation which includes compilation of project briefs, management of design development, costing and scheduling, procurement of contracts and services, sample/mock-up reviews, management of changes and hand-over inspections and commissioning of the new hospital.

Requirements

• Bachelor’s Degree in Architecture, Engineering or equivalent
• At least 2 years of relevant working experience
• Good knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies will be an advantage
• Excellent communication and interpersonal skills
• Team player with excellent planning, analytical and critical thinking skills
• Familiar with Autocad, Photoshop, Microsoft Office applications and presentation software

You will provide secretariat support to the respective Performance Review Sub-Committees (PRS) in the training sites which oversee the performance and remediation of Post-graduate Year 1 (PGY1), as well as ensure the effective implementation of the national PGY1 framework at an institution level. Other responsibilities include registering new PGY1s at the start of each posting, managing the rotational planning, ensuring timely collection and screening of various assessment reports of PGY1 in preparation for the Performance Review Sub-Committees meetings and reports to the Training and Assessment Standards Committee.

You will also provide administrative support to the Program Director by administering the PGY1 feedback survey, as well as ensuring the welfare of the PGY1s and facilitating a good learning experience for them. You will work closely with other Program Executives, department administrative staff/ secretaries, faculty and staff from the Graduate Medical Education (GME) Office, and support the GME Office in major activities and events.

Job Requirements:

• Bachelor’s Degree, preferably in Business Administration or equivalent
• Preferably 2 years’ working experience. Prior experience in a healthcare or training environment will be advantageous
• Excellent verbal and written communication skills
• Good organisational abilities, with attention to detail
• Resourceful and able to work independently
• Team player with a positive attitude and able to collaborate with various stakeholders

You will be responsible for planning and developing healthcare infrastructure facilities and managing various projects from proposal to completion. You will develop master plans and budget proposals, be involved in conceptual planning and conduct feasibility studies. You will also be required to handle design development, tender preparation and evaluation, and construction management.

Job Requirements

• Masters in Architecture with at least 5 years’ of relevant experience or Bachelor Degree in Architecture / Architectural Technology or Bachelor of Arts in Interior Design, Quantity Surveying or Estate with minimum 6 years of relevant experience in healthcare infrastructure facilities planning and development
• Extensive experience in designing hospitality facilities that involve extensive workflow and stringent environmental requirements is advantageous
• Knowledge in Building Regulations, Environment Health Safety and Workplace Safety Health requirements pertaining to infrastructure facilities development
• Team player with excellent project management, supervisory, interpersonal and communication skills
• An independent self-starter who is proactive, adaptable and works well under pressure.
• Proficient in AutoCAD drafting

As the Manager in the Office of Compliance, you will play a crucial role in safeguarding SingHealth's integrity and reputation by ensuring adherence to regulatory requirements and ethical standards. Working with the Head of department, you contribute to maintaining public trust in our healthcare system and fostering a forward-thinking compliance mindset.

Your job responsibilities include:

• Overseeing the operations of the SingHealth Cluster Office of Compliance, ensuring it provides expertise, monitoring, and offers critical oversight on compliance matters
• Developing and implementing Cluster Compliance programmes, projects and initiatives
• Driving strategic alignment through collaborations with Cluster and Institutional stakeholders and providing advisory services on compliance
• Collaborating with stakeholders to achieve risk management objectives
• Supporting SingHealth internal special reviews and committees to ensure thorough investigation, performing root cause analysis and improving governance of processes
• Using data analytics to perform continuous monitoring projects and compliance reviews for the Cluster
• Ensuring regular updates on cluster compliance to Senior Management and the Board

Requirements:

• Degree in any discipline with at least 8 - 10 years of working experience
• Professional qualification such as CIA/ CISA/ CA/ CRMA/ CFE is preferred
• Experience, knowledge and skills in the areas of audit, risk and compliance is preferred. Prior healthcare industry experience will be advantageous
• Experience in performing special reviews and forensic investigations is preferred
• Practical experience and working knowledge of risk assessment, internal controls, and adoption of data analytics is preferred
• Good leadership, interpersonal and communication skills, with the ability to influence, persuade and work with staff of all levels
• Team player with strong analytical and conceptual thinking ability

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you support critical financial processes, including monthly and annual financial closing, analysis, projections, budgeting, and costing. You will contribute to the development of financial dashboards with multiple dimension analysis as well as designing optimal process flows that incorporate digital and technological advancements.

There will be opportunities to participate in workgroups focused on designing, planning, and developing the hospital as well as serving as the secretariat for selected committees. This cross-functional exposure will broaden your understanding of healthcare and position you for future growth.

Job requirements

• Bachelor’s degree in Accountancy, Business Administration (major in Accountancy or Finance) or equivalent with minimum 2 years of related working experience
• Membership to professional body e.g., ISCA, ACCA is desired / preferred.
• Team player with high level of integrity, responsibility, and trustworthiness.
• Adept at handling complex, ambiguous, and challenging situations.
• Systematic and meticulous in work.
• Possess strong communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation.
• Proficient with Microsoft Office applications.
• Knowledge in data analytics software e.g. Tableau is preferred.

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team to support the Hospital Planning Committee (HPC) in the planning, coordination, development and management of Eastern General Hospital and Eastern Community Hospital (EGH Campus). You will support the Deputy Director (Hospital and Services Planning) to ensure that the execution, budget and quality of the development are in accordance with the established program, which includes end-user briefs, operations requirements, systems design with technology partners, guidelines and project timelines. Additionally, you will facilitate workshops, coordination meetings with various project stakeholders and reporting to HPC.

Job requirements

• Bachelor degree in Architectural, Engineering or related fields
• Minimum 8 years of related work experience and demonstrated competency (with at least 2 years of managerial / supervisory experience)
• Knowledge and skill in design thinking, change management, project management, process and technology adoption methodologies, would be a strong advantage
• Familiar with hospital operations
• Excellent communication and interpersonal skills and the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Familiar with AutoCAD, Photoshop and presentation software.

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team, supporting the Hospital Planning Committee to ensure that the execution, budget and quality of the developments align with the project requirements. This includes making recommendations and implementing facilities development systems to meet the vision and mission of the Campus. Additionally, you will support the Head of Department in establishing the Facilities Development department, developing Standard Operating Procedures (SOPs) and house rules.

Job requirements

• Recognised degree in Architectural, Engineering or related fields
• Minimum 12 years of related work experience with supervisory experience
• Knowledge and skills in design thinking, change management, project management, process and technology adoption methodologies
• Familiarity with hospital operations
• Excellent communication and interpersonal skills with the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work under pressure, adapt to change and manage challenges
• Proficiency in AutoCAD, Revit, BIM, Photoshop and presentation software

The Office of Value-Driven Care is committed to improving healthcare value for patients across the SingHealth Cluster by promoting a Value-Conscious Culture. Our office coordinates Value-Driven Care (VDC) and Value-Based Healthcare (VBH) initiatives, facilitating knowledge sharing and aligning productivity efforts, measurements, and improvements.

We are seeking a Senior/Executive to join our team. In this role, you will support the development and implementation of VDC/VBH strategies across SingHealth institutions. You will work closely with Institution Value Leads and key stakeholders to monitor progress in VDC/VBH implementation. Additionally, you will assist in liaising with the Ministry of Health (MOH) to ensure alignment between SingHealth's VDC efforts and the National VDC initiative.

Job Requirements:

• Bachelor’s Degree in any discipline with at least 2 to 4 years of relevant working experience

• Proficiency in Microsoft Office Applications

• Experience in the healthcare sector would be preferred and will be an added advantage

• Knowledge and experience in data analytics, benchmarking and change management is required

• Knowledge and skill in statistical tools and process improvement methodologies would be an advantage

• A team player, strong collaborator

• Independent worker, possess initiative to complete tasks and projects assigned and able to work in a fast-paced, dynamic environment

• Able to communicate and manage change

• Action-oriented, highly motivated and target-focused

You will support the Director and Deputy Director, Group Office of Patient Experience (OPE) to lead the team to establish a compassionate care culture in SingHealth where patients and caregivers are engaged as our partners-in-care. Your responsibilities include shaping the SingHealth Care Culture and Framework which informs policies, practices and expected behaviours across the cluster to achieve alignment for a consistently excellent SingHealth patient experience.

You will partner with various SingHealth institutions, healthcare organisations, Intermediate and Long-Term Care sectors, and healthcare agencies to recognise individuals and teams for service excellence through the annual Singapore Health Quality Service Awards (SHQSA), and to honour patients and caregivers who demonstrate exemplary partnerships with healthcare teams through the annual Singapore Health Inspirational Patients and Caregivers Awards (IPCA).

You will be a key member of the Cluster OPE meetings and Patient Experience Community. You will also oversee patient feedback at the cluster level, ensure the effective day-to-day running of the SingHealth Quality Service Manager’s (QSM) office, and lead the team to serve as the designated listening post for the “voice of our patients”.

Additionally, you will play a key role and lead the cluster’s coordinated efforts to address common challenges, which include but are not limited to harmonising feedback management tools, analysing data for benchmarking and performance monitoring, entrenching mediation as an alternative to healthcare dispute resolution, and planning and designing training programmes for SingHealth staff.

Job requirements:

• Bachelor’s Degree with at least 8 years of relevant experience in service culture and customer service /patient care role
• Prior experience in healthcare would be an advantage
• Strong leadership and communication skills, and stakeholder management in a fast paced and progressive environment
• Excellent planning, organisational, analytical, and decision-making abilities
• Excellent command of both spoken and written English and a second language with strong communication skills
• Strong interpersonal skills

You will ensure successful accreditation of the Residency Program by maintaining proper documentation and ensuring compliance with the Accreditation Council for Graduate Medical Education – International requirements. You will be involved in the day-to-day management of educational activities, providing administrative support to the Program Director, ensuring that there is a sufficient number of trained faculty, as well as creating a good learning experience for all Residents. You are also required to work closely with other Program Executive, department secretaries, faculty and staff from the Graduate Medical Educational Office.

Job Requirements:

• Bachelor’s Degree in healthcare administration or in training/education related disciplines

• Experience in healthcare or training industries would be an advantage

• Excellent oral and written communication skills

• Good organizational skills with attention to details

• Team player with a positive attitude

Overview

The job-holder is responsible for the quality of patient care delivered and the standard of nursing practice in an assigned ward/unit. S/he provides highly skilled and specialized nursing care to specific patient population and their caregivers.

Job Responsibilities

Primary Responsibilities:

· Assesses, plans, implements and evaluates care of patients with complex healthcare needs according to updated standards of nursing practice

· Ensures patient care delivery (inclusive of education and counselling) is carried out according to established standards of care practice using patient care plan / clinical pathways

· Co-ordinates patients’ access and treatment sequence where required for the specialty

· Conducts teaching and counselling for patients and their families / carers

· Initiates and ensures implementation of discharge planning for patients

· Leads and participates actively in the review of patients with the multidisciplinary team

· Follows up on patients at NUH specialist outpatient clinics where appropriate

· Conducts specialty nurse-led clinic for patients and their families where needed

· Provides clinical supervision to nurses and nurse trainees to ensure quality patient care delivery

· Updates and maintains patient consultation / training statistics / other types of register / registry where appropriate

· Applies understanding of prevention of medico-legal issues in relation to patient care

Secondary Responsibilities:

· Acts as a resource person for clinical nursing matters

· Plans, implements and evaluates in-service staff education and specialty training courses based on unit and individual training needs

· Inducts newly graduated advanced diploma nurses in specialty care of a specific group of patients

· Guides and develops specialty competencies of registered nurses

· Reviews and develops clinical pathways and / or other plans of care in consultation with specialty nurses, nurse managers, doctors and paramedical staff

· Reviews and develops practice policies and guidelines and nursing standards in consultation with specialty nurses, nurse managers and doctors

· Assists with nursing audits on nursing care standards

· Applies best evidence to practice

· Participates in research activities

· Undertakes quality improvement / research projects

· Participates in training / quality improvement / research committees

· Contributes to performance appraisals of enrolled nurses, senior enrolled nurses, staff nurses, senior staff nurses and advanced diploma nursing students

· Takes on additional responsibilities or tasks as assigned by Senior Nurse Manager/Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse

Requirements

· Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician

· Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board.

· Technically skilled and competent

· Good interpersonal and communication skills

· Computer literacy skill – MS Word and PowerPoint

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational readiness

• Register patients and book appointments accordingly

• Perform cashiering duties, attend to and manage patients’ enquiries

• Provide chaperone assistance to doctors/nurses and prepare consultation documents

• Assist clinic/nurse manager in administrative duties

• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma

• Proficient in computer skills

• Team player with good communication and interpersonal skills

• Able to multitask and work in a fast-paced environment

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview

You will partner the leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources.

You will be part of the People Relations team that focuses on building a strong and positive culture, healthy work environment and high performing teams through governing and guiding the employer – employee relationships and other people related matters. This role reports to Manager, People Relations.

Job Responsibilities

You will be responsible for the following:

• Build relationship with stakeholders as a trusted HR partner through professional advice on HR policies and procedures, and employment legislations
• Support the effective, efficient and professional delivery of HR plans, programmes, processes and service through partnership with Centres of Excellence and Group Shared Services
• Guide managers in handling a range of staff matters including performance and disciplinary matters in an objective, fair and transparent manner aligned with the Alexian culture
• Support employees and managers in HR-related enquiries
• Support and facilitate performance reviews, as well as engagement surveys with business leaders.
• Navigate the execution of processes in accordance with policies, obtaining relevant approvals and opinions where required
• Analyse issues raised with consideration of differing perspectives from various stakeholders
• Document information, outcomes and processes, ensuring these are securely stored in accordance with policies and procedures
• Participate in NUHS, MOM, MOH, MOHH, AH, HR projects, events, committees as and when assigned or appointed

Requirements

• Degree in Human Resource Management or equivalent from a recognized university
• At least 5 years in human resource function
• Strong interpersonal, communication and stakeholder management skills to engage staff of all levels
• Resourceful, strong initiative and self-motivated
• Excellent critical thinking and analytical skills
• Sound knowledge of Employment Act and Labour Laws

Note: this is a 2-year contract role with possibility of conversion

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

YiFang TCM PTE. LTD.

Position: TCM Clinical Manager Location: Singapore, Bedok Salary: $2,100 to $5,000 per month

About Us: Healthy Heart PTE. LTD. is a reputable Traditional Chinese Medicine (TCM) clinic dedicated to providing holistic health and wellness solutions. Our clinic is renowned for its professional and caring environment. We are seeking a motivated individual to join our team as a TCM Clinical Assistant.

Responsibilities:

• Assist TCM physicians in patient care and treatments.
• Prepare and maintain treatment rooms and equipment.
• Manage patient flow and ensure smooth clinic operations.
• Administer basic TCM treatments under physician supervision.
• Educate patients on prescribed treatments and herbal medicines.
• Maintain accurate patient records and assist with administrative tasks.
• Ensure the cleanliness and organization of the clinic.
• Participate in clinic events and community outreach programs.
• Promote and sell treatments and services.

Requirements:

• Prior experience in a TCM clinic or healthcare setting is advantageous.
• Strong communication and interpersonal skills.
• Fluent in English and basic Mandarin (to educate patients on TCM Herbal Medication consumption).
• Detail-oriented with strong organizational skills.
• Ability to work independently and collaboratively.
• Compassionate and patient-focused.

Benefits:

• Competitive salary up to $5,000 per month.
• Opportunities for professional development and continuous education.
• Supportive and friendly working environment.
• Free medical benefits and employee discounts on products and medicine.

How to Apply: Interested candidates are invited to send their resume and cover letter to [email protected] or WhatsApp to +65 9459 3969. Please include "TCM Clinical Assistant Manager" in the subject line. Only shortlisted candidates will be contacted for an interview.

Join us and contribute to the health and well-being of our community through the power of Traditional Chinese Medicine! We look forward to welcoming a new member to our dedicated team.

Responsibilities:

· Ensure employees conforming to company’s policies and regulations.

· Ensure company conforming to government’s regulations, e.g. Employment Act, CPF ,MOM regulations and etc.

· Monthly Income Tax, CPF and other relevant contribution preparing.

· Meeting and solving government issues with their respective officer.

· Responsible for employees’ EA form.

· To enforce and review the company’s policy, employees guidelines & updating the employee’s handbook.

· Participate in company’s policies and regulations formulation.

· Responsible for the preparation, coordination of recruitment, and arrangement for interview.

· Prepare monthly payroll and maintain the payroll records for employees to ensure its accuracy and completeness.

· Provide work related or personal counselling for employees.

· Execute and prepare the performance appraisal for employees for year end bonus and annual increment reports.

· Prepare monthly HR reports as required by superior.

· To handle employee’s exit interview and domestic inquiry.

· To conduct induction program for new staff.

· Provide solutions and proposals to meet departmental quality objective.

· Checking punch cards & update leave, medical & training record from time to time.

· Revised HR procedures and forms for running HR operations smoothly.

· Preparing and updating correspondence letters and memo to all employees.

· Employee Personal Files and HR System updating & backup from time to time.

· Customized reports layout by reprogramming accordingly to the needs of Management or other departments.

· Problems analysing and solution proposing to Management when needed.

*** Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Academic Requirement:

Diploma in Human Resource Management or higher

Experience/ Skill:

▪ With at least 2 years’ experience in Human Resources environment.

▪ Resourceful, mature, good interpersonal and communication skills

▪ Confidentiality, tactful and discretion when dealing with people.

▪ Well versed in Employment Act and Industrial Relation.

▪ Computer literate.

Reporting to the Chief Human Resource Officer, you will partner leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources. You will also be responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation

Job Responsibilities

You will be responsible for the following:

Business Support

• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead in AH Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job description

The National University Health System Virtual Care Centre (NUHS VCC) is an initiative where trained personnel provides tele-triage to patients and/or their caregivers. VCC will either provide advice and resolve the clinical question or escalate to the VCC clinician where appropriate. To facilitate the development and evaluation of VCC at NUHS a research team has been established. This team is now looking for a research assistant/associate with experience of conducting research projects to join the group. The successful candidate will support research fellow on the evaluation of VCC.

Primary Responsibilities

1. Assist in designing and implementing research-related tasks.
2. Assist in recruiting and coordinating research participants
3. Help with data entry, cleaning, and management
4. Assist in collecting and analysing data from various sources
5. Conduct literature reviews and summarize findings
6. Assist in developing research papers, reports, and presentations
7. Maintain accurate and organized records of research data and findings

Secondary Duties

1. Attend VCC-related meetings
2. Collaborate with the research team to achieve project goals
3. Assume additional responsibilities as assigned by the reporting officer/HOD.

Job Requirements

1. Master and/or Bachelor's degree in a relevant field (e.g. social sciences, psychology, biology)
2. Minimum 2-4 years of experience in hospital research is a plus.
3. Ability to work independently, and communicate effectively in English, both verbally and written.
4. Experience of applying for ethical review would be an advantage
5. Ability to maintain confidentiality and adhere to ethical research standard.
6. Driven and motivated, with potential to achieve research excellence.
7. Ability to generate experimental results leading to high impact publications.
8. Multi-lingual preferable

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The Senior Assistant Manager is responsible to support the COO Office in driving key operational projects within the hospital. Reporting directly to the Chief Operating Officer (COO), the Operations Manager will play a pivotal role in streamlining processes, managing cross-functional initiatives, and ensuring the successful execution of strategic objectives. Key responsibilities include:

1. Lead and manage operations-related projects, ensuring timely delivery and alignment with organisational goals.
2. Collaborate with various departments across functions and institutions to identify opportunities for process improvements and operational efficiencies.
3. Develop and monitor project plans to ensure project success.
4. Provide high-quality reports and presentations to support decision-making at the COO Office.
5. Act as the primary liaison between the COO Office and other stakeholders for operational initiatives.
6. Any other assigned responsibilities.

Examples of projects : MOH’s Ensure Safer Systems (ESS), Digital as Default initiatives and general support for administrative duties for COO Office.

Qualification Required and Area of Discipline

• Diploma in Business Administration or equivalent

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficiency in MS Excel, Word, and PowerPoint.
• Project management skills with prior experience in procurement.
• Organised and highly meticulous.
• Resourceful with high level of initiative.
• Team-player with strong interpersonal and communication skills.
• Ability to handle multiple stakeholders and work well within timelines.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational readiness

• Register patients and schedule appointments accordingly

• Perform billing function, attend to and manage patients’ enquiries

• Contacting and ensuring patients are prepared for appointments

• Assist clinic/nurse manager in administrative duties

• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma

• Proficient in computer skills

• Team player with good communication and interpersonal skills

• Able to multitask and work in a fast-paced environment

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Responsibilities:

· Ensure employees conforming to company’s policies and regulations.

· Ensure company conforming to government’s regulations, e.g. Employment Act, CPF ,MOM regulations and etc.

· Monthly Income Tax, CPF and other relevant contribution preparing.

· Meeting and solving government issues with their respective officer.

· Responsible for employees’ EA form.

· To enforce and review the company’s policy, employees guidelines & updating the employee’s handbook.

· Participate in company’s policies and regulations formulation.

· Responsible for the preparation, coordination of recruitment, and arrangement for interview.

· Prepare monthly payroll and maintain the payroll records for employees to ensure its accuracy and completeness.

· Provide work related or personal counselling for employees.

· Execute and prepare the performance appraisal for employees for year end bonus and annual increment reports.

· Prepare monthly HR reports as required by superior.

· To handle employee’s exit interview and domestic inquiry.

· To conduct induction program for new staff.

· Provide solutions and proposals to meet departmental quality objective.

· Checking punch cards & update leave, medical & training record from time to time.

· Revised HR procedures and forms for running HR operations smoothly.

· Preparing and updating correspondence letters and memo to all employees.

· Employee Personal Files and HR System updating & backup from time to time.

· Customized reports layout by reprogramming accordingly to the needs of Management or other departments.

· Problems analysing and solution proposing to Management when needed.

*** Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Academic Requirement:

Diploma in Human Resource Management or higher

Experience/ Skill:

▪ With at least 2 years’ experience in Human Resources environment.

▪ Resourceful, mature, good interpersonal and communication skills

▪ Confidentiality, tactful and discretion when dealing with people.

▪ Well versed in Employment Act and Industrial Relation.

▪ Computer literate.

Overview

Perform technical duties under the supervision of pharmacists to ensure safe, efficient and timely distribution of drugs in AH.

Assist the pharmacist in-charge to provide supervision to pharmacy support staff and to coordinate activities within a section to ensure smooth workflow and continuous improvement.

Dispense medicines to the patients according to department policies and guidelines.

Job Responsibilities

1) Daily Operations

• Provide professional and courteous service to all patients/customers
• Process medication orders/prescriptions for both inpatient and outpatient
• Picking, packing and labelling in accordance with stipulated policies, guidelines and department standard operating procedures
• Perform billing functions
• Ensures work area is ready for daily operations
• Maintains the cleanliness of the pharmacy and ward areas where drugs are stored
• Involvement in workplace quality improvement projects/activities as and when required

2) Inventory Management

• Ensures stocks are stocked up properly and tidily according to First-Expiry-First-Out (FEFO) requirement and stipulated storage condition
• Performs topping up of omnicell ward stock in the respective wards
• Ensures correct receiving of goods
• Secondary repackaging/redressing
• Carry out cycle counts and stock takes periodically according to SOPs

3) Dispensing

• Dispensing of medications to patients in accordance with stipulated policies, guidelines and department standard operating procedures

Requirements

• Possess Certified Pharmacy Technician Certification (CPTC) OR Diploma in Pharmaceutical Science
• Completed Basic Skill Test OR Certified Pharmacy Technician Certification (CPTC)
• Have initiative and able to work independently to achieve goals of the department
• Able to communicate effectively
• Able to function effectively as member of a team
• Flexibility to work on weekends/ public holidays occasionally

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

At least 2 years working experience as massage therapist in the foot and body industry.

Passionate and self motivated staff, hygienic,presentable and with positive attitude.

Perform body massage and foot reflexology to customer according to company standard operating procedure and provide good customer service standard and team player.

The Respiratory Therapist is responsible for planning, implementing, evaluating diagnostic, therapeutic respiratory care services, emergency services and special procedures in Intensive Care Units, to patients with deficiencies and abnormalities of the cardio-respiratory system, in accordance to established hospital policies, procedures, standard of care and practices.

Primary Duties and Responsibilities (80%)

To provide clinical respiratory care under the supervision of physicians and approved guidelines.

• Perform complete or modified patient respiratory assessment as required.
• Consult with physicians, other healthcare professionals regarding the patient status and care plans.
• Monitor patient’s progress and modify respiratory care plan.
• Participate in multidisciplinary patient rounds.
• Document procedures, organize and analyze data, and maintain accurate records.
• Provide and manage plans for weaning patients off ventilators and comply with clinical and service standards.
• Practice within areas of professional competence and seek clinical support from supervisor/ other healthcare professionals when appropriate
• Actively support Non Invasive Positive Pressure Ventilation and Tracheostomy patients in General Wards
• Adhere to hospital and department operating procedures in the delivery of respiratory care services.

To perform and monitor diagnostic procedures.

• Arterial Puncture and Blood Gas Analysis
• Bedside monitoring of Pulse Oximetry and End Tidal CO2 (Capnometry)
• Weaning parameters
• Hemodynamic monitoring

To perform General Therapeutics Services.

• Aerosol Therapy
• Oxygen Therapy and High Flow Nasal Cannula Oxygen Therapy
• Inhaled Nitric Oxide Therapy

To perform Special Therapeutics Services.

• Airway Care
• Mechanical Ventilation
• High Frequency Oscillation Ventilation (HFOV)
• Non-Invasive Ventilation Positive Pressure Ventilation (NIPPV)
• Continuous Positive Airway Pressure (CPAP)
• Lung Ultrasound
• ECMO monitoring

To perform Emergency and Acute Care Procedures.

• Cardiopulmonary Resuscitation (CPR)
• Intubation Assist
• Patient Intra and Inter Hospital Transport

To assist Special Procedures.

• Bronchoscopy
• Bedside Percutaneous Tracheostomy

To provide technical support to respiratory therapy equipments.

• Perform troubleshooting and basic maintenance for respiratory equipment.
• Perform required calibration and quality control procedure.
• Comply with safety regulations related to equipment and medical gases.
• Ensure proper functioning of respiratory equipment.

Secondary Duties and Responsibilities (20%)

• To collaborate with other healthcare members and participate in appropriate cross-functions improvement initiatives.
• To actively update knowledge and skills in Respiratory Therapy.
• To comply with infection control practices.
• To help in any data collection of the department.
• To help in any education of Nurses, Doctors and other healthcare professionals.
• To contribute to departmental inservice training programmes, hospital educational talks and external talks / workshops / forums / seminars.
• To perform other duties as may be assigned by Reporting Officer.

Job Specification/Requirements

Education

• Bachelor of Science in Respiratory Therapy
• Preferably Certified Respiratory Therapist or Registered Respiratory Therapist or equivalent from country of origin.

Experience

• Preferably with 3 years clinical work experience in various Intensive Care Units in a reputable hospital.

Skills

• Good communication and interpersonal skills.
• Competent in IT skills (Microsoft Excel / Word / Access / PowerPoint).
• Service oriented and customer focused.
• Result oriented and a good team player.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Reporting to the CFO, you will work in close partnership with Alexandra Hospital (AH) leadership team and department heads as trusted advisor for all financial matters. You will lead the AH Finance team in the formulation of financial plans (budgets and projections) and management reports, drive financial modelling and cost analytics to provide insights and make recommendation to meet strategic and fiscal sustainability objectives.

You will ensure that statutory reporting and financial audit deliverables are met, and to partner with cross-functional Risk teams to establish a robust and effective internal control framework in AH.

You will also be part of the Finance work group to plan, organize and implement the necessary set-up activities as AH transition to its redeveloped campus and scale in year 2028.

Job Responsibilities*

You will be responsible for the following:

• Lead the Finance team in the monthly and year end close financial reporting, statutory audit and compliance responsibility.
• Lead and drive efficient and effective annual budget and projection activities with all key stakeholders, provide insightful analysis and recommendation to guide senior management teams to make informed decision making to operationalise AH strategies.
• Conduct regular process review and simplification to the budget and accounting close processes, as well as reporting activities to achieve both Finance operational excellence and quality goals.
• Maintain oversight and management of subvention/capitation funding matters of AH, and partner with AH stakeholders to prepare effective case proposition and funding approval requests or its refinement, to address or alleviate AH’s sustainability concerns.
• Maintain oversight and carry out periodic reviews on the AH financial risk register, and to partner with Risk teams to ensure effective internal controls and governance framework are in place in AH.
• Assist or lead in ad-hoc projects.

Requirements*

• Degree in relevant Business or Finance disciplines
• Minimum 15 years of relevant work experience with at least 8 years in a supervisory or management role.
• Relevant working experience in healthcare, with knowledge in health finance and economics is preferred, and experience in digital transformation or digital application in business finance is an advantage
• Strong people management skills and track record in developing and leading effective teams through change management, and/or new set-up or reorganisation
• Strong business partnering skills and experience with cross-functional teams, senior management and stakeholders engagement
• Possess agile mindset, confidence in managing ambiguity, and excellent financial modelling and data visualizing skills
• Possess in-depth financial knowledge across financial accounting, planning and analytics as well as enterprise risk management
• Proficiency in SAP (FI-CO, MM) or S4/HANA, MS Office applications and data visualization tools

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities*

You will be responsible for the following:

Leadership and Strategic Planning

Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.

Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
  Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
  Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
  Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure 1) adequate planning of project phases and bed closures to minimize disruption to inpatient operations, 2) user requirements are adequately captured in project specifications, 3) site works are carried out in compliance to hospital standards e.g. infection control, 4) projects are completed on time and within budget.
  Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
  Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
  Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
  Handle customer complaints and follow up with service recovery if necessary.
  Review and update policies and procedures as needed.
  

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
  Perform any other duties as assigned by Reporting Officer.
  

Requirements*

Qualification Required and Area of Discipline

• Degree in any discipline.
• Healthcare experience will be advantageous.

Skills and Knowledge

• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• At least two years’ working experience, preferably in service industry

Personal Traits

• Positive, pro-active, motivated with “can-do” attitude
  Ability to multi-task and work independently and as a team
  Service oriented and customer focused
  

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.