• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Senior Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 8 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 3 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

Opportunities & Exposure 

1. FP&A 

• Assist controlling team for month-end closing tasks (e.g. review of accruals, monthly reporting for the HQ, Region or for local management) 

• Analyse the main variances vs. last year and budget 

• Evaluate profitability of the Brands analysing monthly P&L 

• Prepare monthly meeting for Brands Management 

1. Budget Preparation 

• Prepare budget review meeting and budget review 

1. Others 

• Review of controlling procedures and update, if needed 

• Streamline reporting processes and help to organize access to data 

• Ad hoc analysis and project follow up 

Digital & Communications Marketing  

• Assist in asset and banner creation for e-retail channels  

• Track competitors’ ads activities monthly and share via competitors report 

• Plan and execute monthly social media calendar for Givenchy Singapore, Malaysia & Thailand  

• Plan, negotiate & track for monthly social visibility on key retailer channels  

• Assist in PR launch campaigns  

• Assist in all PR requisition to ensure that we have the required stocks for launch 

• Liaise with PR Agency to ensure PR stocks are sent to our partners on time 

• Ensure that all post campaign reports are updated regularly  

• Track competitors’ PR activities and share in monthly competitors report 

• Fill in all Digital NIF for Sephora’s launch listing  

• Ensure all listings on Department Stores are launched on-time 

• Track competitors’ e-commerce activities and share in monthly competitors report 

• Assist in the rolling out of CRM plans such as EDM planning and setup 

Retail Marketing 

• Support local promotions, events, and concepts to deliver on Brand KPIs 

• Communicate with BCs to ensure that they are aware of the upcoming promotional campaigns and events  

• Ensure day-to-day operational excellence of trade marketing activities  

• Track in-store competitors’ activities and share in monthly competitors report 

• Prepare in-store communications artworks 

• Liaising with Retailers on confirmation of artwork 

• Assist with Product Registration & price maintenance 

Kenvue is currently recruiting for:

Associate Director, APAC Skin Health Packaging

This position reports to Sr. Director/Head of APAC Packaging R&D and is based in Singapore

Who We Are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information click here.

What You Will Do

• Leads and executes APAC region Skin Health & Beauty (SH&B) pipeline aligned to the regional and global segment strategies for superior consumer experience through packaging and engages the cross-functional team to follow through.
• Develops strategic direction and packaging formats together with SH&B brand leads and formulation teams shaping the packaging design and functionality that delivers elevated aesthetics, quality and performance. Links technical knowledge to business strategy.
• Leads a diverse team of Packaging developers and engineers based in various regional hubs. Develops goals and success criteria for the team.
• Partners closely with Global Packaging teams of innovation, sustainability, experience, value realization and supplier excellence to support platform development and supplier selection.
• Partners closely with Global Packaging sustainability teams in embedding packaging sustainability playbook and guidelines into development of packaging specifications that delivers Kenvue’s sustainability commitments.
• Provides direction, management, and technical expertise in technology screening, product/process development, and implementation of a range of projects covering new package development, materials selection, manufacturing process/site changes, and continuous improvement opportunities.
• Influences department resource and budget allocation.
• Collaborates with packaging value realization, commercial & supply chain teams to optimize processes, packaging materials, and structures to deliver business targets.
• Recruits, trains, and develops staff and conducts performance management to ensure team effectiveness.

Key Responsibilities

• Partner with the X-functional team to lead new package development based on consumer insight, delivering the targeted consumer benefit and key claims, while meeting cost targets.
• Has expertise in integrating materials & process knowledge when leveraging digital tools such as CAD, modelling & simulation to streamline package development and guide the team to deliver right-first-time initiatives.
• Pilot & deploy process optimization opportunities for packaging development. Collaborates with supply chain, marketing, and formulation to identify opportunities and drive projects forward.
• Manages the identification of new materials and structures, and plans studies with the appropriate cross-functional team to validate consumer experience impacts of the new changes.
• Manages development process robustness for new products from research and development to manufacturing and their translation into specifications.
• Maintains accountability for best practices throughout product and process design. Implements methods for measuring performance to monitor the technical integrity of products.
• Lead, with help from the team, development of packaging development plans and drive alignment with the regional segment teams.
• Monitor and set up a high-efficiency team and lead team members to deliver innovation project pipeline.

What we are looking for

Qualifications

• BS / MS in Packaging /Mechanical / Polymer/Plastics/Chemical Engineering

Working Experience

• 8+ years (for MS/PhD Candidates)/ 10+ years of new package development/Technology transfer in luxury beauty/high-end CPG companies

Requirements

• Packaging domain expertise (Advanced)
• Package regulation knowledge (Intermediate)
• Knowledge of the external ecosystem (Advanced)
• Knowledge of digital workflows (CAD, M&S) (Intermediate)
• Leading self & team (Advanced)
• Project Management (Advanced)
• Communication Capability (Advanced)

Capabilities

• Technical proficiency to shape team deliverables and assess/ manage risk. Expertise in understanding of packaging development work process and packaging molding technologies.
• Confident and articulate communicator (both written and verbal), with the ability to convey and present complex information to others clearly and logically
• Strong leadership and critical thinking skills, sets performance standards for their workgroup and ensures that
• Lead team to deliver innovation project pipeline, able to manage multiple simultaneous priorities.
• Knowledge of external vendor ecosystem and capabilities. Knowledge of new packaging industry trends.
• Ability to continuously develop self and team for technical and organizational skills.
• Ability to work in a matrix organization, managing multiple complex projects, priorities, and systems simultaneously. Able to re-prioritize in an ever-changing environment
• Good interpersonal skills and ability to build effective working relationships at all levels in the organization

What’s In It For You

• Competitive Benefit Package
• Volunteering Days, Flexible Working, Health & Wellness Reimbursements and much more!
• Learning & Development Opportunities
• Employee Resource Groups
• This list could vary based on location/region

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

NUHS Data Analytics & Insights (DAI) team under Group Care Plan Ops support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team develops innovative analytics solutions and derives actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

This is a business analyst role where you will play a critical role in overseeing and driving the successful execution of data-related projects, and bridging the gap between complex healthcare data and actionable insights. You will collaborate with cross-functional teams, stakeholders, and data specialists to ensure project objectives are met, timelines are adhered to, and deliverables are of high quality. Your expertise in project management methodologies, data processes, and team coordination will contribute to the effective and efficient implementation of data initiatives that improve patient outcomes, operational efficiency, and organizational effectiveness. You will also be responsible for transforming raw data into meaningful information, collaborating with various stakeholders to ensure accurate and efficient data interpretation, analysis, and reporting.

Responsibilities

• Undertake project management responsibilities to oversee data-related initiatives and ensure they meet established timelines and deliverables.
• Drive the development of analytical solutions to generate actionable insights, supporting decision-making, planning, and resource allocation in alignment with NUHS priorities and goals.
• Facilitates collaboration among cross-functional teams, manages stakeholders and ensures the successful implementation of data initiatives that improve patient care, operational efficiency, and organizational effectiveness, in compliance with data privacy and security regulations
• Collaborate with data teams and stakeholders to extract, interpret, and creatively visualize data. Transform raw data into meaningful information, ensuring accuracy and efficiency in data interpretation, analysis, and reporting.
• Develop, maintain, and enhance interactive dashboards using tools like Tableau.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or equivalent work experience.
• At least 5 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions, and manage multiple priorities.
• Possess can-do attitude and work independently in ambiguous situations.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.
• Familiarity with healthcare setting is a plus.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Research Associate (Southeast Asia Regional Collaborative for Health)

The Saw Swee Hock School of Public Health (SSHSPH) at the National University of Singapore (NUS) is recruiting a full-time Research Associate for the Southeast Asia Regional Collaborative for Health (SEARCH). SEARCH is a regional knowledge network housed at SSHSPH, aiming to increase knowledge and capacity for UHC in Southeast Asia. The candidate will work mainly on projects on healthcare financing, strategic purchasing and UHC in Southeast Asia.

Job scope:
• To lead research and project management tasks, including:
o Planning research and engagement activities
o Leading data collection and analysis
o Coordinating of research partners based in Singapore and abroad
o Leading on stakeholder engagement
o Overseeing project timelines and deliverables
o Preparing final outputs for the project (reports, web pages, peer-reviewed publications)
• To assist in organising policy engagement and knowledge events across Southeast Asia (virtual and in-person)
• To lead on administrative research tasks (including ethics submissions, reporting to funders, progress tracking, etc.)
• To support the project director on other research projects related to SEARCH and other global health activities.
• To perform other related duties incidental to the work described herein.

Requirements:
• Excellent writing and communication skills
• Experience in public health/global health policy
• Experience in mixed-methods research
• Project management and team coordination experience
• Highly organised and able to work effectively under pressure, use independent judgment and produce quality work products within time constraints
• Able to work independently as well as with a team.

The grade of appointment will be accorded based on candidate’s academic qualifications and years of relevant experience.

Qualifications

• Masters degree in a relevant subject area (e.g. Public Health, Global Health, Health Financing, International Development) or equivalent

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Research Assistant

We are recruiting a full-time Research Assistant to support the Principal Investigator, Associate Professor Natasha Howard, in the implementation and administration of research projects in the areas of health equity, infectious disease control, and global health.

Responsibilities:
The research assistant will focus on research and administration in infectious disease control policy and health system strengthening in the Asia region. This will include:
• Supporting qualitative and quantitative research, including contributing to design, implementation, analysis, and write-up of journal manuscripts and reports/policy outputs.
• Project management and administration for multiple research projects, including ethics review applications to NUS IRB and study country review boards, donor reporting, and liaison with relevant teams in NUS SPH and internationally.
• Assisting the PI in other day-to-day tasks as required.

Requirements:
• At least a Bachelor’s Degree in a relevant subject area.
• Excellent academic writing and communication skills in English.
• Experience of successfully managing multiple tasks concurrently.
• Strong qualitative and/or quantitative research skills and experience, including at least some experience with conducting or analysing semi-structured interviews, and capacity/interest to learn social science methodology.
• Highly organized and able to work effectively under pressure, use independent judgement, produce high-quality quality work, and problem solve within time constraints.
• Able to work independently as well as with a team.

Desirable:
• Degree or relevant experience using social science methodology.
• Experience with Atlas.ai/NVivo and R or similar, and capacity/interest to learn.
• Experience of research in global health and/or health policy and systems.

Only Singaporeans/SPRs/residents with existing right to work in the country may apply for this position.

Recruitment is open immediately and will continue until the position is filled.

Applicants should send the following documents during the job application:
1. Cover letter highlighting career goals and relevant experience
2. Curriculum Vitae, containing details of three named referees

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

To support the research development, communication strategy and administration of the Climate, Environment and Health programme.

Duties & Responsibilities
- Contribute to identification of relevant initiatives on Climate, Environment and Health in Singapore and Southeast Asia and development of collaborations;
- Develop and implement communication strategy for climate, environment and health programme internally and externally;
- Support and contribute to research activities on environmental change and health in Southeast Asia;

- Administration for climate, environment and health projects (e.g. Finance, procurement and research matters), including grants. Training to be able to independently manage grants and services;

- Support to new projects being set up by the School through CHP (administration and coordination);

- Support in the organisation of events and initiatives such as seminars/webinars, conferences, leadership programmes etc;

- Travel bookings, room bookings, meetings bookings;

- Other duties in support of the team and related with the role

Qualifications

- Possesses a Master’s degree or PhD in a relevant field (e.g. environmental science, sustainability, public health) and at least 2 years relevant work experience

- Experience of work in support of projects within a university environment (e.g. grants, service contracts, some financial administration), or equivalent experience

- Experience in organising training and events, online and in-person

- A good team player who is self-motivated and well-organised with the ability to work well under pressure and with tight deadlines

- Strong interpersonal skills with excellent verbal and written communication skills

- IT/System savvy and proficient in Microsoft Office Applications

- Interest in climate change and sustainability

- Ideally, knowledge of NUS processes and systems

YOUR MISSION _________

Are you a make-up junkie? Are you a good salesperson? We’re looking for Make Up Experts to join Make Up For Ever.

In this role, you will:

• Drive sales and foster good relationship with customers through excellent customer service.
• Provide make-up demonstrations/beauty advice to customers.
• Demonstrate product knowledge gained to meet customers’ needs.
• Meeting sales target.
• Build and nurture strong relationship with *Sephora management team.
• Maintain healthy stock inventory.
• Maintain hygiene standards of Sephora gondola/Boutique stores.
• Adhere to brand grooming guidelines to display a professional demeanour.
• May be required to be involved in new beauty product launches and related events.

Executive/Senior Executive, NUHS Education & Research Office (2 years contract)

Job Responsibilities:

To leverage data-driven insights and analysis in support of the overall mission and objectives of NUHS, aiming to improve patient care outcomes, enhance operational efficiency, drive innovation, and advance research, thereby contributing to the DataIU's mission of enhancing data-driven healthcare delivery, operational excellence, and research advancement.

You will be responsible for the following areas:

1. Data Sourcing and IntegrationAcquire, organize, and integrate diverse healthcare data sources, including EHRs, claims data, clinical trial data, and public health surveillance data.
   Ensure accuracy and consistency of data by applying knowledge of coding systems like ICD-10 and utilizing SQL for data querying and manipulation.
   Performance Measure: Timeliness and completeness of data integration, accuracy of data queries, and adherence to coding standards.
   
2. Statistical Analysis and Insight GenerationConduct advanced statistical analysis, data mining, and visualization techniques to uncover trends, patterns, and insights within healthcare data.
   Utilize statistical software packages (e.g., SAS, R, Python) and data manipulation libraries (e.g., pandas, dplyr) to perform analyses.
   Performance Measure: Accuracy and reliability of statistical analyses, effectiveness of visualization in conveying insights, and ability to derive actionable conclusions.
   
3. Reporting and CommunicationDevelop clear and concise reports, dashboards, and presentations to communicate findings and insights to stakeholders.
   Ensure reports are tailored to the audience and adhere to ethical and privacy standards regarding patient confidentiality and data security.
   Performance Measure: Clarity and relevance of reports, effectiveness of communication in conveying insights, and stakeholder satisfaction with reporting.
   
4. Continuous Improvement and ComplianceContinuously improve data management processes, data quality assessment methods, and reporting methodologies.
   Stay updated on ethical considerations and privacy regulations related to healthcare data handling, ensuring compliance with standards such as HIPAA.
   Performance Measure: Implementation of process improvements, adherence to ethical and regulatory standards, and contribution to overall organizational efficiency and compliance.
   

Job Requirements:

• Professional degree in quantitative field such as statistics, mathematics, computer science, epidemiology, public health, or related fields.
• Proficiency in statistical analysis, data mining, and data visualization techniques. Experience with statistical software packages such as SAS, R, or Python for data analysis and manipulation.
• Database Skills: Knowledge of SQL for querying and analyzing healthcare databases.
• Ability to interpret and analyze healthcare data to identify trends, patterns, and insights. Experience in preparing reports, dashboards, and presentations to communicate findings to stakeholders.
• Proficiency in programming languages commonly used in data science, such as Python or R.
• Experience with data manipulation libraries (e.g., pandas, dplyr) and visualization libraries (e.g., matplotlib, ggplot2).

The Candidate will be responsible to set up the Medical Affairs of NUHS@Home, develop strategies to enhance the effectiveness of its clinical quality program within the organisation and to identify and work on developing quality models, design and implementation of audits and risk management activities.

Job Responsibilities

Primary Responsibilities and Duties (80%)

- Set up and run the following QA and clinical services committees in functions such as organising meetings, preparing relevant reports for meetings, recording minutes, and ensuring that follow-up actions are taken after the meetings.

Not limited to:

• Clinical Committee which may comprisePharmacy, Therapeutics and Medication Safety Committe
  Credentialling and Privileging Committee
  Clinical Services, Medical Device and Procedures Committee
  Clinical Pathways Committe
  Antimicrobial Stewardship Committe
  Clinical Ethics Committe
  Infection control Committee
  
• Risk Management Committee which may compriseMortality, Morbidity and Peer Review Learning Committee
  Patient Safety Committee
  

- For clinical performance measurement:

• Monitor and collate data forHospital-wide Dashboard
  Healthcare Performance Office
  QIP indicators - hospital wide clinical quality indicators
  Other indicators
  
• Collaborate closely with relevant data/ operations teams to ascertain the precision and validity of data, facilitating the timely submission of the performance indicators report to the Ministry of Health.

- Ensure that drafts for new or revised clinical forms, e.g., consent forms and clerking forms, are vetted by hospital lawyer if necessary and approved by GCMB/ Clinical Lead in a timely manner.

- Conduct JCI / ESS (or equivalent) activities.

- Conducting clinical audits for various clinical work processes, case notes audit / review, audits on problem cases and ad-hoc audits.

- Oversee the monitoring of mortality and morbidity reporting ensuring 100% reporting rate.

- Compile and analyse data and generate annual reports.

Secondary Responsibilities and Duties (20%)

- Coordinate activities for Hospital Licensing Exercise and serve as liaison person for any queries on hospital licensing. (if required)

- Assist in preparing budget proposal (if required)

- Other Medical Affairs Activities

• Prepare presentations for HO / MO orientation (if required)

- Prepare papers for Medical Board, NUHS Board and MOH as and when required.

- Any other assigned duties.

Job Requirements

- Possess Bachelor’s degree with experience in a hospital setting

- Experience in Quality Management/Assurance in an acute care hospital will be an added advantage

- Computer skills in Words, Excel, Access and PowerPoint

- Basic statistical skills

- Keen interest in developing databases and reports relating to clinical QA

- Strong interpersonal skills, be meticulous, self-initiated and independent

This role will support the operations for our recently launched revolutionary blood-based test for early cancer detection. In this role, you will work with our dynamic AMEA (Asia Pacific, Middle East and Africa) Team and collaborate closely with our US lab as well as our distributors in the region. We expect you to be an exceptional team member who will go that extra mile for patient care and help resolve urgent and time-critical issues. You should be able to personally engage customers in a positive and friendly manner to resolve issues and deliver the best possible customer experience.

Job Responsibilities:

1. Responsible for receiving and responding to all types of communication: phone, email and web inquiries from channel partners, customers (physician offices, laboratories, and hospitals) and patients.

2. Handle a variety of inquiries, including questions about our technology, products and services, status of test results etc.

3. Create content and SOPs for product launch with new clients and train external partners on the operations set-up.

4. Direct enquiries internally to the appropriate departments (e.g. medical, finance, commercial, marketing, etc.)

5. Keeping precise and clear documentation of all communications and follow up activities

6. Follow up with channel partners and other related stakeholders to obtain missing information required to complete the order entry process

7. Send/re-send patient reports as requested by the customers

8. Assist with logistics/operations set-up for our commercial business and clinical trials

9. Order and/ or facilitate the supply of kits and manage replenishment of kit inventory based on demand, for our teams in different markets.

10. Understand accessioning and laboratory operations protocols as set by the lab.

11. Develop process improvements related to case tracking, while keeping focus on both quality and turn-around time (TAT) and flag any delays to respective teams.

12. Establish and adhere to Standard Operating Procedures (SOP’s) pertaining to various activities in the workflow.

13. Collaborate with the software team to test enhancements leading to improvements in operational efficiencies

14. Maximize our systems and tools to make the Client Service experience as positive and seamless and as possible.

15. Participate in projects that extend beyond your day to day to stretch to help build a world class Client Service organization.

About the Centre for Research in Health Systems Performance (CRiHSP)

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within the National University Health System and Yong Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in health systems in Asia with the core functions of research, health pòlicy intelligence, capacity building and evaluation.

The multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators working in CRiHSP will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research.

About the role

This role is to support the lead administrator in all CRiHSP’s research oriented activities to achieve its overarching mission. He/she will play a key role in supporting the Centre in its daily operations.

The Executive/Sr Executive will have the following duties:

1. Research Operations

Provide support in required financial functions, including grant management, aligning with NUS policies and coordinating with relevant internal and/or external stakeholders.
Coordinate the development and execution of agreements for research collaborations.
Assist the Centre PIs with ethical compliance matters, such as preparing ethics board applications and preparing for audits.
Assist the Centre PIs in preparing grant applications and progress reports.
Track research project outcomes and grant utilisation on a regular basis – providing summary reports to update the Centre Director and other PIs.

2. Secretariat Support

Support the Assistant Manager in organising the Centre’s teaching and research workshops to upskill the NUHS community on health services research and evaluation.
Arrange and coordinate regular meetings within the Centre and with its various stakeholders.
Assist the Assistant Manager with the Centre’s communication strategy, including the preparation of communication and publicity materials for the Centre.
Perform other related duties incidental to the work.

Job Requirements

• Minimum a Degree in Science or or equivalent fields
• At least 2 years of working experience in a research or academic organisation.
• Strong communication skills in English, both written and spoken
• Highly developed problem-solving skills and adept at managing complex problems
• Outcome-orientation with excellent organizational and project management skills, and attention to detail
• Ability to work with culturally diverse populations

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

We are seeking a highly motivated and detail-oriented Marketing Intelligence and Data Analyst Intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in data analysis, visualization, and interpretation within a dynamic and innovative Healthcare Diagnostics environment.

Key Responsibilities:

- Assist in collecting, cleaning, and organizing data from various sources.

- Perform data analysis to identify trends, patterns, and insights.

- Create visualizations and reports to communicate findings effectively.

- Support the team in developing and maintaining databases.

- Collaborate with team members to contribute to ongoing projects.

- Document control of marketing materials.

- Ad-hoc tasks as required by Managers.

Qualifications:

- Currently pursuing a degree in Biological Sciences, Biomedical Sciences, Pharmacy, or related field.

- Strong analytical skills with the ability to work with large datasets.

- Skilled in data analysis tools such as Excel, and preferably Power BI or SQL, Python, R.

- Excellent communication and teamwork skills.

- Ability to work independently and manage time effectively.

- Organized and meticulous individual.

Benefits:

- Hands-on experience in real-world data analysis projects.

- Mentorship from experienced professionals in the field.

- Opportunity to contribute to meaningful projects and make an impact.

- Networking opportunities within the company.

If you are passionate about data analysis and eager to learn in a fast-paced environment, we encourage you to apply for this internship.

Senior Executive/Assistant Manager, Data Analytics & Insights

Group Care Plan Operations

Data Analytics & Insights (DAI) team under Group Care Plan Ops will support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team will develop innovative analytics solutions and derive actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

Responsibilities

• Identify data and information needs required to enable the vision and key priorities of the organisation.
• Collaborate with stakeholders to identify available and relevant datasets and make strategic recommendations on such collection, integration and usage.
• Develop, maintain and refine interactive dashboards using data visualisation tools such as Tableau.
• To assist in developing the timeline that will enable DAI to progressively meet stakeholder needs.
• Establish and prioritise dashboard and scorecard of key stakeholders and working collaboratively with Group Clinical Ops and Group Service Ops, to refresh the Dashboard and Scorecards on an ongoing basis.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or related disciplines with strong statistical modelling and machine learning skills.
• At least 3 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Familiarity with healthcare setting is a plus.
• Fresh graduates with excellent data capabilities will be considered.
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions.
• Possess can-do attitude and work independently in ambiguous situations.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.

Summary:

Development of standard operating procedures and controls to manage the cluster’s development projects and provide support in long term planning of NUHS infra projects.

Plan and deliver NUHS renovation projects.

Key responsibilities:

• Develop and implement initiatives, systems and tools to enable consistency in delivery of infra projects in the cluster
• Develop project control tools to ensure projects are delivered within approved parameters and key project risks are monitored.
• Serve as a Project Manager to engage internal and external stakeholders to define scope, develop solutions, cost estimates and master schedule for assigned projects
• Responsible for procurement of consultants and contractors by drafting procurement strategies, procurement documents, evaluation matrix and managing the evaluation process of the vendors.
• Support planning of new facilities in NUHS by working with users to conduct feasibility studies, definition of user requirements, projection of resources required and setting up of project committees.
• Lead and execution of Special Projects or tasks as directed by RO in accordance to plan, timeline, budget and quality.

Requirements:

• Minimum a Bachelor Degree in Architectural, Building, Engineering, Project Management or related field of study.
• Minimum 10 of years of relevant experience, preferably in healthcare or public sector or large corporations
• Proficient in MS Office and proficiency in drafting software is preferred
• Ability to work in a fast pace environment with minimal supervision
• A team player with good communication skills

#LI-LL1

About this role

Patient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence. It aims to improve patient and family experience and patient relations across the NUHS cluster. The main areas PASO are involved in include (but not limited to):

• Patient and Caregiver Advocacy
• Patient and Caregiver Support
• Patient Experience
• WE CARE Programme Implementation

The candidate is to provide administrative support to Group Chief Patient Officer (GCPO) and other members of the PASO team in the day-to-day operation and activities to achieve the Department goals.

Job Descriptions

Perform secretariat duties for Department and Committee meetings:

• Coordinate and organize meetings and events
• Manage schedules and logistical arrangements for meetings
• Prepare materials and supporting documents for meetings
• Provide timely and accurate meeting minutes
• Ensure an efficient organization and storage of paperwork, documents and computer-based information

Assist PASO team in department administration that includes but not limited to:

• Process IT, Finance and Procurement requests and claims
• Coordination of publicity & public engagement (e.g. update the dept’s website, produce EDMs for events)
• Data organisation and management (prepare report submissions, support regular updates of the Dept’s intranet site)

Support the implementation of projects with internal and external stakeholders related to Dept workplans:

• Provide support to Committees (PFAC, PASC, Patient Partners, WE CARE Committee, etc) and Departments (Patient Experience, Service Quality, etc) across NUHS to implement initiatives and programmes
• Work with external stakeholders, such as MOH, AIC, Community Partners on initiatives and events

Support ad-hoc assignments or projects when assigned

Job Requirements

• Degree in Business Administration or relevant fields
• Proficiency in the use of MS Office (Word, PowerPoint, Excel)
• Good verbal and written communication skills
• Able to work in a complex and fast changing organizational environment
• Prior administrative experience in a healthcare setting will be an asset
• Good interpersonal skills
• Strong planning and organization skills
• Good team player with strong collaborative skills
• Adaptive mindset
• Have a passion for patient and family-centred care and service excellence

About the Centre for Research in Health Systems Performance (CRiHSP)

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within National University Health System (NUHS) and Yong Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in halrth system in Asia with the core functions of research, health pòlicy intelligence, capacity building and evaluation.

The multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators working in CRiHSP will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research.

About the role

This role is the lead administrator to support all CRiHSP’s activities to achieve its overarching mission. He/she will play a key role in strategising and supporting shaping the development of the admin structure of the Centre, including recruitment of the relevant administrative team, and contribute to leadership in both the strategic direction and daily operations of the Centre.

Job Description

• Provide administrative leadership andsupport academic team in strategic research matters. Draft and manage research projects' timelines to ensure it is on track to achieve its desired outcomes. Track the progress of the department's key research performance indicators.
• Conduct resource planning (budget, manpower, space etc) to support the various initiatives of the Centre. Manage resources throughout the implementation of the Centre's activities.
• Support Director in drafting papers and presentations to update senior leadership on progress of Centre's strategic plans.
• Provide administrative leadership and oversight towards Centre's research activities and initiatives. Support Director and PIs in preparing for grants application, budget planning, grants application, monitoring grants' utilisation rates, tracking timelines, drafting progress reports etc.
• Oversee the organising of Centre's teaching and research workshops to upskill the NUHS community on health services research and evaluation.
• Provides general support to the policy and evaluation functions in line with responsibilities for the research and education programmes.
• Support Director in strategising the creation of a pipeline of talent to build capacities and capabilities to support the Centre's Mission and workplans. Provide admin support for recruiting talents and appointing collaborators. In partnership with HR, develop creative ways to attract niche research talents.
• Develop and implement a communications strategy using various platforms (website, social media etc) to widen Centre's profile and outreach efforts.
• Oversee daily administrative and operations (including financial, procurement & HR) matters and ensured they are carried out with high quality and in compliance with NUHS and NUS policies.

Job Requirements

• Degree holder in relevant field
• At least 10 years of working experience (at least 4 years in a leadership role) in a research or academic organisation.
• Strong communication skills in English, both written and spoken
• Proven ability to lead a team
• Highly developed problem-solving skills and adept at managing complex problems
• Outcome-orientation with excellent organizational and project management skills, and attention to detail
• Ability to work with culturally diverse populations

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for Research Associate in Health Services and Data Science (Project: Development of Natural Language Processing and Item response Theory based systems for Patient Reported Outcome Measurement) in the Centre for Research in Health Systems Performance, Yong Loo Lin School of Medicine.

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within the Yon Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in health systems in Asia. CRiHSP will be composed of a multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators. It will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research.

CRiHSP is collaborating with the Department of Family Medicine (DFM) at NUHS, which was established in 2017 with the aim of supporting the Division of Family Medicine within the Yon Loo Lin School of Medicine of the National University of Singapore (NUS). DFM’s multidisciplinary team of clinicians, researcher, medical educators, and administrators works towards the common goals of achieving achieve excellence in Family Medicine education, research and practice. CRiHSP and DFM also benefit from a significant expansion in related fields and collaborations with the new Centre for Sustainable Medicine (CoSM) and the Centre for Behavioural and Implementation Sciences Interventions (BISI) at the School of Medicine and the Saw See Hock School of Public Health.

Job Description

NUS offers highly competitive remuneration packages. The successful applicant will be offered an annual salary plus benefits commensurate with his or her qualifications, experience and expertise and will have access to travel support to disseminate research outcomes at international academic conferences.

The position is full-time for 1 year in the first instance, depending on project commitments and candidate’s career objectives. Start date is flexible, with the position expected to commence in the first half of 2024.

Purpose of the Post

CRiHSP is hiring a highly motivated and skilled Research Associate to contribute to a research project employing mixed-methods for the development of methods for measuring patient reported outcome measures in the population of Singapore based on the efficient application of Natural Language Processing and Item Response Theory to existing measurement systems working under the project Principal Investigator (PI), CRiHSP Director, Prof Jose M Valderas. The successful candidate will report the Senior Research Fellow responsible for the project. The role provides a rare opportunity to work at the centre of this rapidly evolving field, shaping the future of healthcare and clinical practice.

Main Duties and Responsibilities

The Research Associate will have the following duties:

• Contribution to the management of research activities including grant and IRB/DSRB applications, budgeting, planning and monitoring project timelines and generally support project management and coordination and liasing with internal and external stakeholders
• Conduct literature reviews, including collation and synthesis of the literature
• Support the design and interpretation of quantitative surveys and qualitative interviews and focus groups and collect data
• Contribute to and lead (where appropriate) protocol, manuscript and report timely writing, editing and submission.
• Present work for feedback and dissemination at workshops or conferences locally and/or internationally

The post holder will be expected to be flexible in their role as the CRiHSP´s capacity evolves.

Qualifications

Applicants will be evaluated based on the following selection criteria:

Qualifications

• Masters in Life Sciences, Health & Social Sciences

Experience

• Experience in planning, managing and implementing healthcare-related research projects, from conception to completion, in a University setting (essential).Track record of publishing in international peer-reviewed journals (desirable)
  Demonstrated experience in Natural Language Processing (NLP) and/or Item Response Theory (IRT) methods , or programming languages such as R, Python (desirable)
  Researchers with existing research activities related to developing and using computerized adaptive (CAT) methods are particularly encouraged to apply.
  

Qualifications

Skills and Personal Attributes:

• Strong communication skills in English, both written and spoken (essential)
  Ability to work independently and as part of a multidisciplinary team (essential)
  Highly developed problem-solving skills and adept at managing complex problems (essential)
  Outcome-orientation with excellent organizational and project management skills, and attention to detail (essential)
  Ability to work with culturally diverse populations (essential)
  

Application

Remuneration will be commensurate with the candidate’s qualifications and experience. Informal enquiries are welcome and should be made to Prof Jose M Valderas at [email protected].

Formal application: Please submit your application, indicating current/expected salary, supported by a detailed CV (including personal particulars, academic and employment history, complete list of publications/oral presentations and full contacts of three (3) referees) as well as a cover letter outlining their motivation and suitability for the project addressing each of the criteria outlined above.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Singapore Population Health Studies (SPHS) is a population-based health research initiative at the Saw Swee Hock School of Public Health, National University of Singapore. SPHS aims to investigate the interactions between lifestyle, physiological, genetic and other omics biomarkers and their impact on health and longevity. In addition, SPHS will serve as a platform to monitor risk factors in the population and gain insight into determinants of health-related behaviours. For this purpose, SPHS includes over 50,000 adult Singaporeans and long-term residents from three major ethnic groups (Chinese, Malay, and Indian), for a better understanding of disease aetiology in urban Asian settings, and the development of improved preventive and therapeutic measures for Singapore and other Asian populations.

JOB PURPOSE
This role primarily involves the recruitment and data collection activities of the public health research projects under the SPHS unit that will contribute towards the building of a population health biobank for Singapore.

Duties & Responsibilities
1. Inviting target participants as defined above to take part in the relevant study by phone call or messaging;
2. Screening their eligibility for the study and making an appointment with them for the study procedures;
3. Provide logistical information for the interview and study site visit;
4. Manage participant flow at the study site visit and verify the participants' survey completion status;
5. Explaining the information in the study consent documents to the extent that the consent, if given, would be informed and voluntary;
6. Obtaining participants’ consent before beginning any study procedures;
7. Interview participants according to the e-questionnaire and entering the responses accurately to the e-questionnaire via a tablet;
8. Timely completion of interview and registration of participants for their study site visit procedures before the cut-off time;
9. Timely preparation of required material and equipment for the study site visits;
10. Organise work outputs to be handed over to the QC supervisor; and
11. Any other responsibilities as required by future research projects.

Qualifications

REQUIRED KNOWLEDGE AND SKILLS

• Post-secondary qualifications with a good command of spoken English and Malay/Tamil/Mandarin/Cantonese/Hokkien/Teochew (to conduct interview with health research participants in local ethnic languages)
• At least 2 years of customer-facing work experience.
• Work hours are: 7.30am to 5.15pm on Mon, Tue, Thu and Fri; 7.30am to 12.30pm on either Sat or Wed depending on operation days of the study site.
• Comfortable with using a tablet for data entry, retrieve and update records.

WHAT ARE WE LOOKING FOR

• We are looking for a teamplayer capable of self-learning and working in a fast-paced environment, and who is service-oriented and good at time management.

Job Description:

Overview

The Job Holder will support the Community Allied Health and Medical Planning Support (CAMP) unit under the Clinical Services and Governance Division (CSGD). The Job Holder will provide support for strategic allied health and medical manpower planning, coordination and administration matters to the Medical Lead and Allied Health Lead to ensure smooth delivery of Community Allied Health and Medical services, as well as an engaged workforce of Allied Health Professionals (AHPs) and Doctors to drive integrated care in the community.

Accountabilities

(1) Strategic AHP and Medical Manpower Planning

· Manage annual financial work plan and budgeting exercise for required community medical and AHP manpower to support population-health based initiatives and programmes

· Provide support on long and short-term strategic manpower planning and conduct regular reviews with Medical Lead and Allied Health Lead

· Keep abreast of NUHS population health developments and identify opportunities/gaps/areas of collaboration in terms of community AHP and medical support where appropriate

(2) Professional matters and clinical quality management

· Coordinating with Medical Lead and Allied Health Lead on professional and development matters

· Support in the implementation of quality assurance (QA) and quality improvement (QI) initiatives

· Liaise with relevant stakeholders on allied health and medical-related workflows

(3) Manpower-related administration support

· Liaise with internal/external stakeholders and/or programme owners (e.g. Community Nursing, Community Operations, hospitals) to establish service agreements

· Support onboarding, administrative and disbursement matters relating to allied health and medical manpower purchase and coordination

· Manage and maintain list of RHSO allied health and medical manpower under the Community Care Team and Medical Director’s Office

· Planning and managing workforce engagement activities to understand AHP and medical resourcing/operational needs

· Provide secretariat and administrative support for related meetings as assigned. This includes minute taking, preparation of slides, record keeping etc.

(4) Any other task as assigned

Requirements:

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration etc.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• 4 to 6 years of relevant working experience, preferably with 1 - 2 years in a managerial / leadership position
• Prior experience in healthcare sector and/or clinical operations is preferred
• Experience in project/programme management, community care or partnerships will be an advantage
• Ability to multi-task and work under tight timelines
• Excellent communication, presentation, negotiation and interpersonal skill
• Strong analytical/ problem solving skills, good organisation and time management skills
• Good command of English, with experience in preparing/writing presentation, papers, SOPs
• Good team player and able to work cohesively in a team.

Support the health strategy team in operations and administrative work of the Intellect clinics which are integral to Intellect’s vision to be the leading mental health ecosystem in APAC. You will work closely with internal stakeholders to drive workflows, operations readiness and setup.

• Support the development and implementation of standard operating procedures for the Health Strategy Office
• Work with internal stakeholders including but not limited to the commercial and clinical teams to support the operationalisation of corporate contracts 
• Ensure smooth execution of daily operations, including but not limited to appointment scheduling, managing the reception area, submission of claims etc

• Business diploma or degree

• Interest in Mental Health care
• Meticulous and team player 
• Fresh graduates are welcome to apply but any work experience is a plus

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun