The Challenges

You will provide psychological services for both inpatients and/or outpatients within the psychiatric services as a member of a multi-disciplinary team of mental health professionals. For the positions of Senior Clinical Psychologists, you will provide leadership to subordinate levels of staff and participate in the duties of subordinate levels of staff as and when necessary. As a clinical psychologist in the Psychology Department working with adults, you will be expected to:

• provide services that include psychometric assessment, as well as individual and group psychotherapy
• contribute to mental health promotion programmes and psychological duties within the institute’s framework
• participate in or conduct research

The Requirements

• Master of Psychology in Clinical Psychology from an established university
• Preferably relevant working experience
• For the Senior Clinical Psychologist, preferably with 5 to 8 years of working experience
• Good interpersonal skills and the ability to work independently in a multidisciplinary team.
• Accreditation, registration or license for practice with an established or recognized psychological professional body will be an advantage.

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

You will work with Medical Planning Officer and Patient Liaison Service to facilitate international patients’ appointment bookings and rescheduling. You will assist international patients seeking medical assistance and treatment so as to ensure a seamless patient journey. You will act as a service ambassador and work closely with care teams and internal stakeholders to address the patient’s needs and requests. You will work with Medical Planning Officer to facilitate tele-consultation and tele-collaboration. You will provide feedback and be involved in projects to improve the patient’s experience as well as reports generation. You will provide administrative support to Medical Planning Officer.

Requirements

• Bachelor’s Degree equivalent with 2 years of experience in healthcare industry
• Front line experience would be advantageous
• Strong interpersonal, communication and writing skills
• Self-starter who can both work in a team and independently
• Passionate about regional works and happy to work with people from diverse cultural backgrounds
• Overseas travelling will be required

We are seeking an Associate to assist with the daily operations of the retail pharmacy and provide excellent customer service to patients and customers. In this role, you will perform cashiering duties and render administrative support to colleagues. You will be responsible for the replenishment and display of products on the retail shelves and stockholding areas. Additionally, you will be required to perform housekeeping duties and enforce safety and security measures at the retail pharmacy.

This position provides opportunity to build experience in a healthcare retail environment.

Requirements:

· Higher NITEC / NITEC / GCE N/O/A Level with at least 2 years’ working experience, preferably in the healthcare industry

· Basic computing skills

· Proficient with SAP, OAS and Maxcare software

· Excellent interpersonal and communication skills

· Ability to work collaboratively in a fast-paced environment

· Self-motivated with the initiative to complete assigned tasks and projects

· Capable of lifting stocks for display and replenishment on shelves and stockholding areas

The Opportunity

• My client, a leader in the Beauty industry has an exciting opportunity, to hire a passionate L&D Executive to join the APAC team.
• Dynamic & supportive work environment
• Location: Central - Hybrid Work Arrangements!
• Monday - Friday
• Salary: Up to $5k
• One Year Contract (renewable/ convertible subjected to performance)

The Talent:

• Min Diploma/ Degree in Human Resource or Business Management
• Entrepreneurial. Every single day, you spot opportunities to shake things up and change the world for the better.
• Strong organizational skills coupled with precise attention to detail
• Strong written and verbal communication skills in English
• Advanced excel skills / visualisation tools - creativity and data analytical skills

Job Description

• Be responsible for learning administration- registration, communication, attendance, program administration including vendor management etc. and LMS management
• Contribute to the delivery and execution learning events and programmes
• Support in the activation of learners through self-directed learning, e-newsletters and other stand-up activation)
• Measure feedback and provide the same to monitor quality of providers & programs delivered
• Provide Head of People Development and Learning and HRDs with regular KPI dashboards and reports of various entities
• Support in the activation and administration process of performance management process, Year End process, and employee engagement survey
• Support the yearly Country Reporting Process in order to publish Learning KPIs in the annual report

Next Step

• Prepare your updated resume, send to the following email:
• [email protected]
• *Only shortlisted candidates will be contacted*

Job & Responsibilities:

• Perform day-to-day administrative tasks, including managing emails, scheduling appointments, and handling phone inquiries.
• Maintain and organize company files, records, and documents, both electronically and physically.
• Coordinate internal and external meetings, including preparing agendas, taking meeting notes, and ensuring follow-ups on action items.
• Handle office supplies, inventory management, and office equipment maintenance.
• Prepare and process invoices, purchase orders, and expense reports.
• Assist in HR-related administrative functions, such as onboarding new employees and maintaining personnel records.
• Provide support for various departments, including logistics, finance, and marketing.
• Ensure smooth operation of office operations by managing facilities and vendor relationships.
• Assist in the preparation of reports, presentations, and correspondence as required.
• Handle ad-hoc administrative duties as assigned by management.

WhatsApp 82255122 if interested.

Thank You

About us:

IHM is an international company which focuses on rehabilitation therapy and health maintenance, utilising a blend of Bioelectric Meridian Therapy (BMT) and natural therapy to provide comprehensive and personalised care to partners and customers. As we continue to grow, we are seeking dedicated Receptionist to join our expanding team.

Roles & Responsibilities:

• Attend and welcome to walk-in customers ensuring they have a positive experience at our outlet.
• Handle inquiries about services, packages, and appointments in person, over the phone, or via email.
• Manage customer's appointment bookings.
• Coordinate schedules for dedicated practitioners.
• Keep the reception area and client waiting areas clean, organized, and stocked with necessary materials (e.g., brochures, refreshments).
• Promote wellness packages, memberships, and special offers to clients.
• Ensure proper documentation and filing system.

Perks:

• Medical + Commission

Job Description & Responsibilities:

• Receive, inspect, and organize incoming shipments.
• Pick, pack, and prepare orders for shipment.
• Assist with inventory management and stock control.
• Maintain a clean and organized warehouse environment.
• Operate warehouse equipment (e.g., forklifts, pallet jacks) in a safe manner.
• Ensure all items are stored correctly and securely.
• Assist with unloading deliveries and distributing products to the appropriate areas.
• Adhere to safety and health regulations at all times.

WhatsApp or call 8225 5122 if interested.

Thank You

Event Period: Must able to fully commit the contract

• Period 1: from 3 Jan - 12 Feb 2025 (double pay for CNY PH)
• Period 2 : from 13 Feb - 5 Mar 2025

Job Details:-

Location: Vivocity

Working Hours (rotating shifts: cannot choose)

• Morning shift : 10am to 6pm (1 hr unpaid break) OR
• Afternoon: 2pm to 10pm (1 hr unpaid break)

Salary: $12/hr

Training provided

Attire: Own Black Top, Black Bottom & Sneakers/Sport shoes

Job Description:-
•  Demonstrate a thorough understanding of skincare products, ingredients, and their benefits.
•  Engage customers to assess their skincare needs and concerns.
•  Recommend suitable skincare routines and products based on individual requirements.
•  Provide product demonstrations and explain the application techniques
•  Proactively cross-sell and upsell products to maximize sales opportunities.
•  Assist in maintaining the cleanliness, organization, and visual merchandising of the store.
•  Monitor inventory levels and promptly restock products as needed

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/7143

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/7143

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Company’s Profile
Founded in 1945, we have earned the love and trust of customers, becoming Korea's most esteemed beauty brand. Rooted in rich Asian heritage, we push the boundaries of traditional beauty with innovative solutions that fulfill our vision of a healthier, more beautiful life. As the Asian Beauty Creator, we empower people to achieve their ultimate dreams, nurturing both inner and outer beauty.

Salary Package:
Gross Salary: Up to $3000

Key Responsibilities:

· Promote skincare and makeup products, offer consultations, and build strong customer relationships.

· Meet sales targets, perform product demos, and ensure accurate POS transactions.

· Provide accurate product information and interact effectively with customers.

Requirements:

· Minimum 1 -2 years of working experience in the F&B field or service line for senior level.

· 1+ years of retail sales experience, ideally in beauty

· Strong sales track record and interpersonal skills

· Willingness to work shifts, weekends, and holidays

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

As part of our move to transform the mental healthcare system in Singapore, we seek passionate and innovative people to provide quality care and contribute to our evolving community-based network of support services. IMH is committed to help you achieve your potential in your career – join us now to be part of the team that will shape mental health for the nation!

We require Senior/ Clinical Psychologists to perform the following responsibilities for our REACH (Response, Early Intervention and Assessment in Community mental Health) team:

The Challenges

As a clinical psychologist in the REACH team, you will be expected to:

Work in a multi-disciplinary team to provide the following Psychological assessment and treatment programmes to students in schools and homes:

• Assessments and triaging of students referred for mental health issues
• School-based psychological assessments and treatment

The successful candidate will also need to work with the community in the following manner:

• Conduct training workshops for schools, voluntary welfare organizations and general practitioners
• Provide advice and strategies to school counsellors and voluntary welfare organizations on managing students with mental health issues
• Case management work in schools

For the positions of Senior Clinical Psychologists, you will be expected to provide leadership to subordinate levels of staff and participate in the duties of subordinate levels of staff as and when necessary.

The Requirements

• Master of Psychology in Clinical Psychology from an established university.
• Preferably relevant working experience.
• For the Senior Clinical Psychologist, preferably with 5 to 8 years of working experience
• Good interpersonal, social and communication skills, and the ability to work independently in a multidisciplinary team.
• Accreditation, registration or license for practice with an established or recognized psychological professional body will be an advantage.

Remuneration will commensurate with the candidate’s qualifications and experience. Do kindly note only shortlisted candidates will be contacted for an interview.

Beauty Therapist (Slimming Therapist cum Consultant)

• Basic Salary Range: $2500 - $3200 + Commission
• Address: Orchard
• Working Hours: 10am – 8pm (2 hours lunch break)
• Working Days: 5.5 days work week rotational shift, must be willing to work on weekend
• Benefits: AL & MC as per MOM standard

Job Descriptions:
1. Deliver slimming treatments using advanced machines to help clients achieve their desired results.
2. Establish strong rapport with clients, ensuring they feel valued and supported throughout their journey.
3. Monitor and track clients' progress closely, offering personalized guidance and encouragement along the way.
4. Educate clients on available products and treatments, assisting them in making informed decisions.
5. Maintain a clean and organized workspace, guaranteeing a safe and hygienic environment for clients.
6. Collaborate with team members to optimize customer satisfaction and retention.
7. Stay updated on industry trends and best practices to enhance service delivery.
8. Handle client inquiries and concerns with professionalism and empathy.
9. Assist in administrative tasks such as appointment scheduling and record-keeping.
10. Adhere to company policies and procedures, ensuring compliance at all times.

Job Requirements:
1. At least 1 year of experience in the slimming industry - facial industry can be considered too.
2. Certifications in body/ aesthetic/ beauty and facial technique knowledge will be a plus.
3. Proven track record of sales experience with knowledge in postpartum wellness and slimming may be considered for a senior role.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Assist the Salon Owner on the day to day running of the salon, including training, sales, consulting, ordering of stock, calculating of days taking and other assigned roles. Minimum of 3 years working experience as Hair stylist, with supervisory experience preferred. Basic knowledge of English is necessary and a second language is advantageous.

Assist the Salon Manager on the day to day running of the salon, including training, sales, consulting, ordering of stock, calculating of days taking and other assigned roles. Minimum of 3 years working experience as hairstylisy, with supervisory experience preferred. Basic knowledge of English is necessary and a second language is advantageous.

Roles and Resposibility:

• To manage and oversee the site safety during different phases from set up Event.
• Provide workplace safety and fire safety advice and oversee the fire and safety aspect
• Work closely with the Authority to plan a framework/proposal that can be implemented to meet the event’s needs while keeping in compliance with the regulatory requirement imposed
• Manage and monitor the workplace safety and fire safety for events, and working closely with the appointed contractors to ensure that all tasks are completed according to all regulations.
• Conduct daily site recces and inspections with relevant personnel/contractor as part of work monitoring. To document the daily monitoring and mitigation measures taken after observations where applicable;
• Work with the appointed Technical Team and Site Manager to manage, consolidate and check through the submission (including Risk Assessments) by the appointed contractors and advise on any changes required to meet all agencies regulatory requirements and to ensure all technical drawings are endorsed by the correct authority with necessary permits obtained;
• Create documents which are related to workplace safety and health (WSH proposal and risk assessment) and fire safety requirement for various permits submissions when required by the Authority;
• Provide necessary assistance regarding workplace safety and fire safety issues
• Work as a Team with Site Manager.

Requirement:

• Able to commit from Mid Dec (Short term, 3 months)
• Hold FSM Certification with 3 Years Experiences
• Prossess Class 3 License
• Hold WSHO license with 3 yrs expereince
• Min 2 years Min experiences in WSH Manager
• Preferably expereince in Event setting
• Singaporean / PR only

Working Hours:

• 5 days Work week (may require to work on Weekends, based on schedule)

Roles & Responsibilities

You will be considered for positions available in the following departments:

• Radiology, Pathology, Intensive Care Medicine, Urology
• Completed specialty training in the relevant specialty in countries such as Australia, Canada, Hong Kong, New Zealand, Singapore, UK or USA.
• Recognised postgraduate Medical Degree such as MRCP, FRCP, FRACP, ABIM or its equivalent, recognised by the Specialist Accreditation Board and the Singapore Medical Council*

*Visit the Singapore Medical Council (SMC) website (http://www.smc.gov.sg) for the list of registrable basic and postgraduate medical qualifications.

Responsibilities:

• Assist doctors in procedures
• Perform facials,body treatments and other spa-related treatments
• Ability to consult patients and advice treatments accordingly
• Excellent patient care
• Extablish and maintain a loyal customer base
• Independent,motivated and results-oriented, with a passion for the beauty industry
• Assist in appointment bookings and enquiries
• Assist in any ad-hoc duties

Requirements:

• Minimum of 1 year of experience as a Beautician/Therapist with sales responsibilities
• Relevant CIDESCO,CIBTAC,ITEC or other beauty and wellness certifications preferred
• Basic communication skills and a strong customer service orientation

RESPONSIBILITIES:

1. Assist in monitoring and controlling of HMIIHS’ financial processes and performance
2. Provide advice on all financial-related issues and propose solutions and/or interventions for the identified problem/performance gaps
3. Ensure compliance with accounting standards, company/group accounting policies & procedures
4. Ensure accuracy and timely delivery for month-end / year-end closing, preparation, and submission of monthly management accounts and group reporting package as per reporting timelines
5. Preparation of monthly rolling forecast reports and working with the management team in setting up reports that support strategic/operational decision-making
6. Participate in annual workplan, coordinate annual budgeting activities and forecasting exercises, preparation of budget paper as per timeline
7. Provide advice in financial requirements in preparation for new business proposal, costing, CAPEX preparation and capability development etc.
8. Board meetings coordination and preparation of Board meeting materials
9. Develop a deep understanding of business models and operations, design and apply appropriate accounting treatment in line with accounting standards and company/group accounting policies.
10. Work closely with management team / other departments to have a better understanding of HMIIHS operations, provide guidance, and educate management team / other departments in financial competency for operational efficiency and effective internal control
11. Liaise with external auditors, oversee & facilitate audit process for annual financial audit and ad-hoc grant audits, including preparation of financial statements
12. Liaise with tax agents and handle tax submissions
13. Liaise with external corporate secretarial for corporate secretarial matters and ensure compliance with the Companies Act and relevant statutory requirements.
14. Handle ad-hoc projects such as the implementation of new systems and roll out of new policies and procedures initiated from HMI Group
15. Manage, review, and guide the Executive of Accounts & Admin at HMIHS in her scope of work which includes but is not limited to:

• AR / AP / GL transaction postings
• Cash/bank accounts management and bank reconciliation
• Maintenance of fixed asset register
• Preparation of quarterly GST submission
• Maintenance of balance sheet schedules
• Monthly/quarterly intercompany reconciliations
• Submission of advancement and placement grant applications from government agencies and processing subsequent disbursement requirements
• Process claims for students on Workfare Training Support ("WTS") / SkillsFuture credit
• Support Accountant on initiatives to improve and streamline finance work flow
• Any other duties assigned

16. Any other duties as assigned by the HMI Group CFO and Assistant Finance Manager

REQUIREMENTS:

• Minimum 3 years of experience in keeping full set of accounts
• Bachelor’s degree in Accountancy or CA / CPA equivalent qualification
• Proficient in Microsoft Excel / Word / PowerPoint
• Proficient in relevant Financial Reporting Standards
• Self-driven, resourceful, and organized
• Good time management skills
• Ability to work well in a team and independently with minimal supervision, as required
• Ability to learn and adapt to changes

Assist in the promoting the health and wellness benefits to customer receiving massage therapy on regular basic,to have proficient knowledge and skill in performing various need of treatment for customer.

Must have good communication skills, empathy and decision making skill.

A team player and able to maintain house keeping of workplace and sanitize equipment for customer use,

We are looking for a dedicated Senior/Executive to join our SingHealth Staff Protection Office. Reporting directly to the Chief Operating Officer (Workplace Safety), you will serve as the key point of contact for SingHealth institutions, providing guidance and support in handling incidents of abuse or harassment involving patients and their next of kin.

In this role, you will work closely with frontline staff to ensure that all policies related to incident response are both effective and relevant. Your responsibilities will include managing immediate responses to incidents, overseeing reporting processes, and coordinating post-incident management strategies. You will also play a pivotal role in cascading and implementing Standard Operating Procedures (SOPs) across institutions and preparing comprehensive reports to support management decision-making.

As part of the team, you will lead the implementation of the Staff Protection Programme, which is focused on promoting safety, preventing incidents, and protecting staff. Additionally, you will provide secretariat and administrative support to the Staff Protection Council, drive initiatives to enhance staff protection strategies, and take on special projects as needed.

Requirements

• Bachelor’s Degree in any discipline
• Relevant experience in the healthcare industry and patient care operations will be advantageous
• Good organisational skills with the ability to perform analytical and coordination work
• Independent team player with initiative

You are responsible for providing secretarial support to the Head of department, where you are required to coordinate HOD’s work arrangement and ensure timely maintenance and de-conflicting of scheduled meetings and activities.

You will perform internal and external liaison functions to ensure efficient and effective management of the office. You will need to coordinate and liaise with external parties which includes making and receiving phone calls, emails and visitors.

You are also responsible in providing administrative support to the Program Office’s day-to-day operations such as collation of documents related to resident’s funding. There will also be ad-hoc administrative and logistical assignments such as providing support for meetings and residency event and to source for faculty appreciation gifts.

In addition, you will maintain the Faculty and Resident databases, webpage and e-mail groups and posting announcements to internal and external stakeholders. You are required to assist in the generation of reports or information required by the Graduate Medical Education office or other stakeholders, perform data entry duties as well as maintaining the resident’s information on Excel files and Access databases.

Job Requirements

• Diploma in any discipline with preferably 2 years’ working experience
• Prior work experience in a healthcare setting or training environment will be advantageous
• Good team player with excellent interpersonal and communications skills
• Meticulous, independent and able to work in a fast-paced environmen
• Proficient in Microsoft Office
• Proficiency in Microsoft Access will be an added advantage

You will assist with the daily operations of the retail pharmacy and provide good customer service to patients and customers. You will perform cashiering duties and render administrative support to colleagues. You will also be responsible for the replenishment and display of products on the retail shelves and stockholding areas. You will be required to perform housekeeping duties and enforce safety and security measures at the retail pharmacy.

Requirements:

• Higher NITEC / NITEC / GCE ‘N’/‘O’/‘A’ Level with at least 4 years’ working experience, preferably in the retail industry and/or with cashiering experience
• Basic computing skills
• Excellent interpersonal and communication skills
• Able to lift stocks for display and replenishment on shelves and stockholding areas

Position: Fitness Trainer

• 5.5 days | 11am – 8pm (1 to 2 hours break) | Willing to work on weekend
• Basic Salary : From $1,800 + Commission | Gross up to 3000 +
• Address : Suntec or Tai Seng

Requirement

• Preferred qualified Personal Trainer or possess extensive Muay Thai experience.
• Training provided

Responsibilities

• Deliver engaging, high-energy group fitness classes that challenge and inspire participants of all levels
• Provide personalized attention and guidance to members, ensuring they perform exercises safely and effectively
• Stay up-to-date with the latest fitness trends, techniques, and industry best practices
• Motivate and encourage members to push their limits and reach new milestones
• Maintain a positive, supportive, and inclusive environment in the studio
• Collaborate with the wellness team to develop innovative programming and events
• Actively participate in the growth and development of the fitness community

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is dermatology clinic with different branches in Singapore.

• Provide expert advice to customers on skincare and beauty products.
• Answer questions and offer personalized recommendations based on customer needs and preferences.
• Ensure that products are well-organized, stocked, and displayed in a visually appealing manner.
• Build relationships with customers and follow up on purchases to ensure satisfaction and foster loyalty.

Requirements:

• Diploma and above.
• At least 2 years of experience in beauty/skincare retail industry.
• Ability to work in a fast-paced environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Title: City Hall Hub Manager

Reporting Line: Reports directly to Head of Health and Fitness

Job Summary:

The Health and Fitness Hub Manager at UFIT City Hall holds a dynamic role, combining responsibilities for overseeing fitness operations and clinic management. This position also involves engaging with the UFIT Sports division at City Hall and integrating sports clientele into health and fitness services, and vice versa.

The pivotal nature of this role necessitates leadership in driving revenue growth, enhancing client experiences, and optimizing efficiencies across all aspects of health and fitness services. The Hub Manager is ultimately responsible for the performance of both fitness and health operations at the City Hall Hub, with appraisal based on P&L performance and continual improvement of KPIs.

Maintaining team standards and service delivery is a critical aspect, ensuring adherence to client experiences, facility management, team process compliance, and fostering a culture of teamwork and excellence within the UFIT community.

Specific Working Management Hours:

• 6 x 6-hour work blocks across the week (1 block per day Monday - Saturday, totalling 36 hours), pre-agreed with the line manager.
• Working blocks are 8am-2pm or 2pm-8pm
• Tuesday and Thursdays working blocks will be 2pm-8pm
• A maximum of 1 block can be carried out in 1 day.
• If a block falls on a public holiday, the individual is not required to work. However, if working on this day is operationally necessary, the manager will receive time off in lieu (time in lieu must be planned and approved by their line manager at least seven days before the event).
• If the manager is requested to work during times outside their blocks, then they will have compensatory time-off in lieu - this will be at the line manager's discretion.
• The Manager will not receive additional compensation for client-facing services completed during registered working blocks but will for sessions completed outside of these hours.
• A weekly schedule of working blocks will be set in collaboration with their line manager every quarter, and communicated with all stakeholders. Any alterations during this period be signed off by their line manager
• From time to time the company may request which block during the day the manager is to work
• PT/coaching hours are limited to 50 per month

Annual Leave

• 21 x 6 hour time blocks can be taken as annual leave per year.
• Maximum 14 consecutive days not at work (including weekends and public holidays).

Responsibilities:

1.Business Development:

• Assess and evolve fitness and clinic services, contributing to the development of a Health and Fitness Hub.
• Identify opportunities for business growth within fitness-related modalities and present proposals to senior management.
• Engage with UFIT Sports management and team members to promote and cross sell health and fitness services to Sports based clients
• Develop and nurture relationships with the hotel management team to ensure smooth operations of existing services, and to develop potential new areas of growth
• Engage with current or potential partners and key stakeholders, providing facility tours and meetings as requested by SMT
• Proactively manage any partnership or corporate client that can positively impact the P&L of your location

2. Sales and Operations:

• Lead all Health Consultations at UFIT Club St and be ultimately responsible for all new fitness sales within the hub.
• Allow open access to their working diary to the UFIT sales team to enable the UFIT team members to book health consultations/sales meetings directly at pre-agreed times.
• Optimize client retention through ongoing community management and daily tasks, communicating with all clients at critical points during their programmes, including but not limited to two-week check-in, end of the programme, key milestones/successes, and operations changes that impact the client (i.e. trainer departing, etc.)
• Management and onboarding of all new corporate groups and classes that drive fitness revenue into the location P&L.
• Regular communication and collaboration with the UFIT Senior Rep at your location to ensure the highest customer service and administration standards possible.
• Manage all incoming program freeze requests which sit outside the boundaries set out in current UFIT terms and conditions.
• Manage a team to achieve revenue forecast goals for Personal Training (PT), Group Fitness classes, and clinic services.
• Oversee representatives to ensure excellent customer service and efficient administration tasks.

3. Human Resources:

• Lead and manage a team to be engaged with the UFIT brand and exceed client expectations daily.
• Lead 4 week UFIT Brand Onboarding with new joiners to the team
• Ensure CPD sessions are attended by team members especially new joiners
• To work with COO on team manpower / recruitment needs and timelines
• Develop an effective feedback and appraisal system with the team, ensuring each member has at least two formal annual appraisals.
• Coach team members on maintaining high-quality standards, particularly in goal setting, results, and Circle of Care (CoC) integration.
• Drive tech usage and data capture, especially with Trainerize, to enhance client experience and team performance.
• Identify underperformers and create improvement plans to align with UFIT standards.

4. Facility and Equipment Management:

• Conduct a weekly equipment review and maintenance program as discussed and set out with the COO.
• Coordinate repairs or facility improvements in collaboration with the COO.
• Work with the Senior Rep to ensure the cleanliness of all fitness client areas within Club Street.

5. Recruitment:

• Provide on-site induction and training for new hires as required.
• Actively promote and recruit UFIT as an employer to potential recruits and high-caliber fitness professionals.
• Conduct second-round interviews for fitness candidates hired to work at the hub

6. AHPC Coordination:

• Through the MD of H&F provide guidance and support for AHPC qualification and registration.
• Facilitate AHPC supervision within the hub health team as required.

7. Team Onboarding

• Arrange onboarding schedules for new hires.
• Facilitate the onboarding process for new team members.

8. Personal leadership and Networking

• Facilitate networking opportunities for the team.
• Conduct oneself per UFIT values of Passion, Work Ethic, and Excellence.
• Model a professional attitude toward clients and cultivate an integrated team atmosphere.
• Maintain a strong awareness of customer satisfaction and address any issues promptly.

Key Performance Indicators:

• Health consult conversion rates
• Occupancy rates of gym floor (PT), classes, and Clinic rooms
• Number of active clients on UFIT Programs.
• Utilization rate of CoC sessions per client
• Retention rates of team members
• CoC Integration rates
• Ensure the PT team's adherence to key performance indicators, including goal setting, programming, testing, CoC integration, and client success reporting.

Compensation & Performance Bonus:

1.Base Salary

a) $4500 + work phone

2. Monthly Bonus of $500 based on hitting:

a) Target Fitness Occupancy ($250)

b) Target Health Occupancy ($250)

3.Quarterly Sales Bonus based on achieving PT sales target (up to

$3000 per quarter)

4. PT Commissions

• Fitness Coaching pay shall be calculated as 44% of all Earned Revenue.
• The manager will be eligible to receive an additional discretionary 2% of all Earned Revenue for every 12 months of service with the Company completed, as calculated from the commencement of your service with the Company.
• The Manager will earn a further 2% of earned revenue commission while in the manager role. This additional 2% will be removed if the manager resigns or returns to work as a full-time coach.
• Clauses (a) and (b) above are subject to a cumulative total of 60% of all Earned Revenue
• 5. Annual Bonus - $12,000 based on the target contributing EBITDA being hit - 75% performance based, 25% is discretionary.