Overview*

This role entails being the main coordinator in the team to manage team meetings, events and resource distribution. Staff will also be an important pillar of administration through providence of support, contributing to smooth operations of the department.

Job Responsibilities*

You will be responsible for the following:

• Attend and provide administrative and logistical support in HSEU HQ and NTUC meetings, events, and training courses as required
• Coordinate and provide administrative and logistical support for monthly Branch Meetings
• Put up IR grievance form for cases and document enquiries from members to be passed on to IRO
• Demonstrate basic advisory and guidance to members on IR cases and enquiries
• Coordinate meetings between member, IRO, and Chairperson of Alexandra hospital (AH)
• Maintain good records of IR cases filed in the office in accordance with the PDPA Act
• Processing of new NTUC membership forms and updating of members' personal particulars onto UCEM system in accordance with the PDPA Act

Initiate and support recruitment efforts (e.g. Roadshows and staff orientations) to increase the membership base of AH:

• Prepare relevant forms for roadshows and staff orientations
• Be familiar and updated with the latest promotions and benefits of union membership
• Promote union membership to potential union members
• Demonstrate effort to retain members who have expressed intention to terminate their membership
• Timely and accurately follow-up with recovery of arrears and termination of membership requests
• Attend to phone calls and walk-ins professionally on union related matters
• Collect, tally, and record all cash and electronic payment collections accurately and timely for submission to Finance
• Timely and accurate processing of membership GIRO payments and updating records on UCEM system in NTUC
• Design posters and share with members upcoming activities through email, social media, and other communication tools

Requirements*

• Minimum GCE ‘O’ level or Diploma in any field
• Preference for candidates with at least 2 years of administrative work experience but candidates with no experience are welcome to apply
• Good computer skills in Word, Excel and Power Point.
• Good communication and interactive skills.
• Able to work independently.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

As a Senior Executive Assistant, you are responsible for patient bill monitoring ofr inflight bills.

Job Responsibilities

• Monitor all inflight bills
• Follow up with payment arrangement
• Ensure Mode of Payment is settled before discharge
• Refer patients to Medical Social Worker for assistance

Job Requirements

• Diploma from any of 5 polytechnics in Singapore with 2 years’ experience in customer service
• Good verbal and written communication skills
• Ability to multi-task
• Demonstrates good interpersonal skills and problem-solving skills, and a team-player

#L1-RT1

Senior / Service Team Leader, Group Contact Centre

As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Monitor performance real-time and manage resources / deploy manpower
• Prepare statistics and reports
• Share and broadcast updates to the team
• Execute new workflows, improvement initiatives and changes
• Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits and conducting regular performance reviews
• Conduct periodical training for CSAs if required
• Handle feedbacks from internal and external parties by conducting investigation and service recovery

Job Requirements:

• Diploma in any discipline
• At least 2 - 3 years of experience in the healthcare industry, contact centre environment and/or service related industry
• 2 years of experience in leading a team of staff
• Exhibit Good interpersonal and communication skills
• Customer centric and service oriented
• Competent in using computer software and applications
• Able to multi-task and work under a stressful environment
• Strong communication skills in English and Mother Tongue
• Able to read and write fluently in English

As the #1 ODM company in Korea, we're seeking a passionate Sales Executive to join our expanding team in Singapore.

With over 30 years of experience, we're dedicated to crafting high-quality cosmetics, pharmaceuticals, and health functional foods.

Key Responsibilities:

• Develop and execute effective business plans to increase sales and identify new opportunities.
• Proactively source and cultivate new business leads, particularly within the supermarket retail and FMCG industries (Watsons, Guardian, Unity, etc.).
• Build and maintain strong relationships with clients.
• Collaborate seamlessly with internal and external stakeholders, including retailers and agencies.
• Analyze sales data to identify trends and opportunities.
• Work closely with marketing and product development teams.
• Drive the ODM process and influence product development.

Qualifications:

• Minimum 2 years of experience in the cosmetics, skincare, or hair/body care industry.
• Strong knowledge of the supermarket retail and FMCG industries (Watsons,Guardian, Unity, etc.).
• Strong sales and negotiation skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.

Benefits:

• 5-day workweek (Monday to Friday), 8:30 AM - 5:30 PM
• Medical Benefits
• Transportation & Mobile Allowance
• Career Advancement Opportunities
• Immediate Hiring
• Competitive Salary Negotiable Based on Experience

Position Overview:

We are seeking a detail-oriented and proactive Operations Admin Assistant to join our dynamic team. This pivotal role is responsible for overseeing warehousing operations, managing inventory levels, and addressing product-related issues to ensure seamless operations between our warehouse and retail outlets. The ideal candidate will demonstrate exceptional organizational skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Warehouse Operations Management:

1. Oversee and execute stock transfer processes, ensuring the accurate and timely movement of products within the warehouse and to retail locations.
2. Address product issues promptly, such as damages reported by retail partners, and coordinate effective solutions, including product returns or replacements.

• Loading and Unloading:

1. Assist in loading and unloading inventory during inbound and outbound shipments, adhering to established safety and operational protocols to minimize risk.

• Inventory Control:

1. Monitor and track stock requests from retail partners, proactively fulfilling orders to maintain optimal inventory levels and ensure product availability.
2. Conduct regular audits to reconcile stock levels in the inventory management system with actual inventory in both the warehouse and retail locations.

• Warehouse Maintenance and Support:

1. Ensure the warehouse is maintained with a clean and organized layout that promotes operational efficiency.
2. Oversee the preparation of products for retail delivery, including specific tasks such as boiling, packaging, and arranging deliveries for items like herbal eggs.

• Collaboration and Communication:

1. Work closely with the operations team and supervisors to identify areas for improvement and streamline processes.
2. Communicate effectively with retail partners to address any inventory concerns and ensure customer satisfaction.

• Additional Responsibilities:

1. Perform other tasks as assigned by the supervisor, demonstrating a flexible approach to support team objectives and operations.

Qualifications:

• High school diploma or equivalent; experience in operations, logistics, or warehousing preferred.
• Fresh Graduate are Welcome
• Strong organizational skills with a keen eye for detail and accuracy.
• Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.
• Proficient in inventory management systems and basic computer application
• Excellent communication skills, both verbal and written, with a focus on problem-solving.
• Physical ability to lift and move products as required.

Working Conditions:

• This position may involve physical activities such as lifting, bending, and standing for extended periods.
• The role requires flexibility to adapt to a dynamic work environment and varying operational demands.

Why Join Us?

At Lo Hong Ka Health Care Pte Ltd, we value our employees and foster a collaborative work environment that encourages professional growth. Join us in our mission to deliver exceptional products and services to our customers while being part of a dedicated team.

i) Manage the team of sales and manicurist, and manage the shop operations

ii) Provide professional nail services including manicure and pedicure, nail extension and gel nailservices

iii) Provide eyelash extension and hair extension

iv) Promote products and services, assist the customers for the selection of products and services

Work Place: Near to Bugis MRT

To manage a GP clinic located at Changi. To manage the front counter with registration of patient, dispensing of medications, follow up of medical claims.

Also to help the doctor with other day today running of the clinic matters.

Bridgepoint Health is a new, ambitious group of GP practices - family clinics - focusing on preventive and whole-of-person primary healthcare.

We reckon that GPs in Singapore don’t get the support they need for the frontline they hold against chronic and age-related diseases.

As admin and technical challenges build, the actual practice of medicine - taking time to communicate and journey with the patient – becomes even more difficult.

This changes with us.

About the Job

We are looking for a Pharmacy Technician to join us in our procurement team to support our GPs and clinic staff on the frontlines.

This is a full-time onsite role. If you’re a dynamic individual with a can-do attitude and a service-oriented mindset, we want you!

You will be responsible for day-to-day procurement support for the pharmaceutical and non-pharmaceutical needs of Bridgepoint Health.

The Role

• Perform inbound stock receipt, checking and repacking
• Process orders in accordance to set standards
• Perform quality checks on orders and pack for delivery
• Manage inventory, including performing ordering, stock replenishment, cycle counts and stock take
• Perform data entry and billing procedures for goods and services provided
• Coordinate deliveries to clinics
• Support maritime clinic services (e.g. quotation, medication delivery) based on the vessel schedules
• Ad hoc duties (including cross-functional support, quality improvement initiatives, etc.)

The Person

• Diploma in Pharmaceutical Science or Certificate in Pharmacy Technician course
• Minimum 2 year working experience in healthcare industry, preferably a pharmacy setting
• Experience in medication delivery processes, pharmacy automation setup or outpatient pharmacy operations will be advantageous
• Proficiency in Microsoft Office software (Excel, Word) is required
• Team player with excellent analytical and organizational skills

As a dietitian, your primary responsibility is to provide dietetic services (both clinical and foodservice aspects) to our patients and to those at selected community hospitals / nursing homes / workplaces. You will need to conduct health promotion activities pertaining to chronic disease prevention. You should be resourceful and agile to disseminate knowledge and expertise to our patients, dietetic trainees, fellow colleagues, health professionals, food-related industries and the community at large. You should be dynamic, IT savvy, media savvy, social media savvy and research savvy to deliver timely education in various medium to our clients. You are expected to contribute towards the research culture of our hospital, be active in professional organizations, and be committed to community services.

Job Requirements

• Minimum degree in nutrition and dietetics from PSC recognized university
• Minimum 6 months clinical internship and able to qualify for practicing license or dietitian registration with the national dietitian association of the country
• Current or eligible to be full dietitian member status with Singapore Nutrition & Dietetics Association
• Good verbal and written communication skills in English.

Yishun Health is a network of medical institutions and health facilities of the National Healthcare Group in the north of Singapore. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.

A therapy assistant will assist the therapists in the areas of preparation for therapy session, implementation of therapy as instructed by therapist, supervision of patient and maintenance of rehabilitation equipment.

Roles and Responsibilities
1.Clinical:

• Assist in preparation of patient for treatment
• Assist in preparation and setting of rehabilitation equipment for treatment
• Assist in teaching and supervision of therapeutic exercises as prescribed by therapists
• Assist in preparation and application of electrical modalities as prescribed by therapists
• Assist in lifting and transferring of patients

2. Administrative:

• Maintenance and cleaning of rehabilitation equipment
• Checking and updating inventory
• Maintain cleanliness and order of rehabilitation gyms

Requirements

• Preferably with relevant experience in healthcare
• Preferably with HMI/ITE certification for therapy assistant

STATEMENT OF PURPOSE

Works with relevant clinical departments to provide assessment and intervention in management for patients care

MAJOR DUTIES AND RESPONSIBILITIES

Specific (100%)

A. Casework

1. Interview/counsel and conduct biopsychosocial and financial assessment of the patient/ resident and recommend intervention plans to the multi-disciplinary team to establish holistic and personalized care plans
2. Participate and present case in multi-disciplinary team/ multi-agency case discussion to formulate common care goals
3. Coordinate with service providers to ensure patients and families receive timely care support after discharge and make post discharge follow-up call to patients/ families when appropriate
4. Provide information and put up application on services/schemes and financial assistance for example, Medifund, Medication Assistance Fund and Remission etc. Make applications for external funding
5. To escalate and handover case management to MSW timely when identify suicide/ family violence/ addiction/ abuse case related
6. Make home visits for care assessment when necessary.
7. Timely documentation of patient's biodata, interviews, telephone calls, payments, and field visits for records
8. Provide and reinforce education, information on patient’s condition if required.

B. Group Work

1. Assist in planning, co-facilitating, monitoring, and evaluating of group work
2. Target and reach out to individuals and/ or groups who may benefit from group work

C. Training and Education

1. Participate in quality improvement projects

D. Programme Development and Implementation

1. Participate in hospital committee and/ or work with community partners/ external agencies to improve the quality of care and services to patients/ residents
2. Assist in the review and implementation of programmes for targeted group of patients/ residents

E. Research

1. Participate and support research data collection/design/analysis
2. Assist to develop abstracts/posters/oral presentations

F. Others

1. Advocate for the protection of patient’s dignity, confidentiality, and rights
2. Actively involved in hospital and department’s initiatives
3. Embrace continuous improvements as our way of life by improving and refining work performance daily. Participate in Kaizen projects.
4. Be a CARE team member in times of civil emergency or mass casualty
5. Any other duties as assigned by Supervisor/ HOD

JOB REQUIREMENTS

(A) Education, Training and Experience

1. Must have attained professional qualifications either in nursing, medicine, or para clinical disciplines
2. Must have prior job experience in either nursing, medicine, or para-clinical disciplines that commensurate with the job
3. Must have at least 5 years working experience in patient related care

ABNORMAL PHYSICAL WORKING CONDITION

1. Health risk of being exposed to infectious diseases
2. May be exposed to patients and visitors with varied mental health states and may have personality issues

Overview*

Reporting to the Project Manager, you will be involved in a multi-site cohort Human Biomedical Research study. You will be based at outpatient clinics across NUHS, at Alexandra Hospital or National University Polyclinics. You will be primarily responsible for subject recruitment and other research deliverables for the studies. You will work closely with the research team and the Principal Investigator of the study.

Job Responsibilities*

You will be responsible for the following:

1) Subject Recruitment and follow up

• Be involved in subject recruitment, scheduling and data entry. Screen patients based on study eligibility, and communicate the study aims to potential subjects in layman terms.
• Obtain consent taking, administer study questionnaires and follow-up on study participants.
• Work closely with research team, clinicians, clinic staff and other relevant internal departments to ensure research study needs are met.
• Able to work on tight timelines, set sensible targets and achieve research deliverables.

2) Research Documentation / Administrative duties

• Conduct research study activities like patient recruitment, data collection and data management.
• Assist in data collection from electronic health records.
• Set up and maintain study investigator files, including records of consent taken and blood collection.
• Maintain study records in databases such as Redcap and in electronic health record systems.
• Responsible for maintaining strict adherence to research protocols i.e., HBRA.
• Liaise with investigators, clinicians and laboratory team to set up clinical workflows at multiple clinical departments for research recruitment.
• Prepare necessary documentation for audit purposes.
• Coordinate the submission of new IRB applications, study amendments and annual reports.
• Maintain the highest standard of professional conduct and record keeping in accordance with hospital policies, ethics requirements and local regulations.
• Assist with any other duties of a similar nature that are delegated by the PI.

Requirements*

• A diploma or equivalent in qualifications in Science/ Public Health/ Social Science with 2 years relevant experience.
• Bachelor Degree in Science/ Public Health/ Social Science with 2 years relevant experience
• Fresh graduates are welcome to apply.
• Able to adapt in a fast-paced environment, with a strong focus to meet research deliverables and targets.
• Strong interpersonal and communication skills. Leadership and accountability to tasks is very desirable.
• Independent and mature. Able to work independently, as well as in a team.
• Meticulous, well-organized and able to multi-task
• Ability to work in an interdisciplinary environment with different groups of stakeholders.
• Bilingual preferred (fluent in Mandarin/Malay/Tamil).
• Willing to travel between the Hospitals and external study sites as part of his / her work.
• Work Hours: Monday to Friday, 8:00AM to 4:30PM, and Saturday, 8:00AM to 12:30PM, are required.
• Knowledge of Good Clinical Practice (GCP) guidelines and the Human Biomedical Research Act (HBRA)

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Job Description:

As an Associate Consultant, you will be required to carry out the duties as directed by the Chairman, Medical Board and Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

As an integrated healthcare system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

Requirements:

• Active in clinical practice;
• Possess basic medical and postgraduate qualifications from the accredited medical universities or medical schools which are registrable with the Singapore Medical Council;
• Must be successfully registered with the Singapore Medical Council and accredited by the Specialist Accreditation Board, Ministry of Health;
• Able to work independently with demonstrated competence in managing patients in a multi-discipline environment; and
• Confident, takes initiatives and a good team player

Job Description

• Provide technical support to all hospital personnel in the commissioning, operation, maintenance and de-commissioning of medical equipment
• Supervise the specialist vendors and appointed contractors on medical equipment maintenance works to ensure quality of works and compliance to required standards
• Update and collect feedback from users regularly on the maintenance, performance, reliability and quality of medical equipment
• Check, analyse and investigate faults / complaints / hazards on medical equipment and assist BME engineers in mapping out and implementation of required action plans
• Ensure quality of works conform to standards and practices that the hospital subscribes to, including other quality initiatives driven by hospital and department
• Manage stock and spares for front line technical support and assist stock supervisor in documentations
• Assist BME engineers in coordinating services for medical equipment projects with vendors, contractors and appointed project consultants
• Perform any other duties and tasks as assigned by BME engineers

Requirements

• Preferably a Diploma in Electronics / Biomedical Engineering.
• Certificate in Electronics / Electromechanical / Mechatronics Engineering
• Practical experience of at least 3 to 5 years in a healthcare setting preferred
• Good communication and supervisory skills
• Customer service oriented
• Positive work attitude and the ability to work with all levels of staff
• Basic IT skills needed
• Candidates with more experience may be considered for a senior position

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Oasis Day Centre (ODC) is a psychiatric rehabilitation programme for people in recovery of mental illness or dual diagnosis (i.e., mild developmental disorders and mental illness). The main objective is to optimise clients’ level of function in the community, so as to cultivate independence, enhance interpersonal skills, and improve job readiness.

Purpose:

As a Social Work Associate, you are required to provide emotional and practical support to clients and their caregivers in order to help clients achieving their goals and improve their lives.

Responsibilities:

· Assist the Intake and discharge processes of clients

· Support Social Worker and Case Worker in clients’ progress and intervention plans

· Provide family support and intervention to facilitate clients’ attainment of goals

· Attend to enquiries and provide supportive counselling to clients/caregivers.

· Support groupwork, psychoeducation workshops and other therapeutic sessions

· Assist Social Worker and Case Worker in social reports, incident reports, case recordings, and letters to agencies and caregivers.

· Assist in the planning and administrative duties, including drafting proposal and statistical submission.

· Co-plan and conduct programmes and activities for the month

· Liaise and coordinate with trainers, volunteers or interns for programmes and activities

· Ensure proper upkeeping of clients’ records and database.

· Compile and report statistics to various stakeholders

· Collaborate with and support other SAMH programmes when required

· Conduct new hire orientation and attend to visitors to SAMH programmes

· Any other duties as assigned by SAMH

Requirements:

· Min Diploma in Psychology, Social Work, Counselling, or Sociology.

· Passion in working with adults in recovery of mental health issues and their family members

· Able to work with minimal supervision and able to work in a multidisciplinary team

· Have good verbal and written communication

· Proficient with Microsoft Office 365 and other internet applications such as Zoom and social media.

· Applicants who have prior work experience in the Social Services sector and Mental Health field will have an added advantage

Workplace

Blk 139, Potong Pasir Ave 3

#01-132, Singapore 350139

Only shortlisted applicants will be notified.

We are a beauty salon looking for an experience supervisor that will be able to supervise the day to day job assignment, beauty consultation, services promotion and also perform the actual beauty treatment.

- At least 5 years experience in beauty treatment.

- Knowledge in various types of beauty treatment.

- Possess good interpersonal skills.

- Must be able to converse well in English and Mandrain.

- Posses Certificate in Beauty Treatment or equalivalent.

You will be involved in the processing of prescriptions, dispensing and inventory management. We are looking for individuals who has the aspiration to learn and grow with the organisation.

• Diploma in Pharmaceutical Science or a Certificate in Pharmacy Technician Course
• 2 weekends off per month and able to commit to shifts
• Training opportunities available for upgrading

Yishun Health is a network of medical institutions and health facilities of the National Healthcare Group in the north of Singapore. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.

i) Provide professional nail services including manicure and pedicure, nail extension and gel nail services

ii) Provide eyelash extension

iii) Provide hair extension

iv) Promote and sell products and services. Assist the customers for the selection of products and services

Work location: Next to Bugis MRT

i) Provide professional nail services including manicure and pedicure, nail extension and gel nail services

ii) Provide eyelash extension

iii) Provide hair extension

iv) Promote and sell products and services, assist the customers for the selection of products and services

Work Location: Near to Bugis MRT

i) Manage the team of sales and manicurist, and manage the shop operations

ii)Provide professional nail services including manicure and pedicure, nail extension and gel nailservices

iii) Provide eyelash extension and hair extension

iv) Promote products and services, assist the customers for the selection of products and services

i) Provide professional nail services including manicure and pedicure, nail extension and gel nail services

ii) Provide eyelash extension

iii) Provide hair extension

iv) Promote and sell products and services. Assist the customers for the selection of products and services

Work location: Next to Bugis MRT

i) Provide professional nail services including manicure and pedicure, nail extension and gel nail services ii) Provide eyelash extension iii) Provide hair extension iv) Promote and sell products and services, assist the customers for the selection of products and services

Work Location: Near to Bugis MRT

Roles & Responsibilities

Pre-requisites: -

· Excellent customer service, communication and interpersonal skills

· Basic computer knowledge with Han Yu Pin Yin inputs

· Relevant working experience will be an added advantage

Responsible for all the operational activities in the clinic.

Duties at the reception counter include, but are not limited to the following: -

• registration of patients including retrieving and filing of patients’ consultation cards and entering of patients’ details into the computer system
• cashier duties which include reconciliation of daily cash collection, preparing bank-in lists and depositing of cheques and cash.
• taking appointments (where applicable)
• taking phone calls and handling patients’ enquiries.

Duties at the dispensary include, but are not limited to the following: -

• dispensing duties
• regular monitoring of stock and raising purchase orders
• receiving stocks
• month end stock take

Physicians’ assistance duties include, but are not limited to the following: -

• checking and ensuring that treatment rooms are fully equipped at the beginning of the day
• assists physicians or chaperon male physicians when they are carrying out treatment and procedures for female patients.
• identify patient’s needs when they ring the call bells for assistance
• in-between patients tidying of treatment rooms
• ensuring that all equipment are duly switched off at the end of the day

Others: -

• general housekeeping of the clinic including tidying of reception area, dispensary, consultation and treatment rooms.
• administrative duties e.g., petty cash management, sorting and distributing of incoming mails and documents received via courier / dispatch etc.
• perform any other duties that may be assigned from time to time