Overview and purpose of the position

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

• To facilitate and create a smooth and seamless process to enrol eligible residents on Healthier SG
• To effectively communicate and convey the mission, vision and its benefits of Healthier SG
• To render assistance in residents in resetting of Singpass
• To educate and assist residents with the successful on boarding to Health 365 and Health Hub App
• On-board residents who are Non-adopter to H365 Lite

Qualifications and Job Requirements

• Validate individual’s incentive who completed their 1st Health Plan Consultation
• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 3 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

General admin roles and responsibilities include providing support for all types of organizations and businesses and their staff members. Their duties can include general clerical tasks, such as drafting documents and answering telephones, as well as administrative jobs, including scheduling and project management and also include the following:

• Consult with employers to identify needs and preferred qualifications
• Interview applicants about their experience, education and skills
• Contact references and perform background checks
• Inform applicants about job details such as benefits and conditions
• Hire or refer qualified candidates
• Conduct new employee orientations
• Process paperwork

The Mobile Support Team aims to bring mental health services to the community. Our beneficiaries include persons with mental health conditions and their caregivers, whom we reach out through home visits and out-of-centre intervention sessions.

Key Responsibilities:

Responsible for updating of clientele data and programme information and provide support for the centre’s operational/outreach activities.

Data and Information Management

· Update clientele data and programme information

· Compile data and collate information for management reporting

· Ensure proper filing of office records and maintenance of all administrative files where necessary

Outreach Support

· Assist in the coordination of in-house and outreach activities and events

· Support outreach activities at our event booths

· Distribute outreach materials and maintain its inventory

· Consolidate feedback and evaluations

· Compile photos, feature articles and relevant documentation for each activity

Administration and Reception

· Perform reception and front office duties

· Provide administrative support to designated COMIT and CREST programmes

· Assist to chaperon vendors/contractors during repair works or maintenance when required

· Monitor and assist in the booking of meeting/counselling rooms when needed.

Requirements

· At least GCE O Level/A Level certificate or Diploma in any discipline

· Preferably some experience in both office administration and front office responsibilities with good telephone etiquette skills

· Highly proficient in Microsoft Office (especially Excel)

· Independent and service-oriented team player

· Possess effective organisational and follow-up skills with a sharp eye for details

Work Location

· Blk 257 Jurong East Street 24

To apply, please email to [email protected]
Kindly be informed that only shortlisted candidates will be notified.

The Opportunity:

We are looking for Senior /Staff Nurse to join us for various disciplines to provide high quality patient care.

Job Responsibilities:

The incumbent shall be responsible to:

• Assess, plan, implement and evaluate care for patients in the appropriate discipline under the direction of the Nurse Clinician in the individual units
• Provide high quality patient care in various disciplines by performing clinical procedures that will meet the patients’ immediate physical and emotional needs

Job Requirements:

• Diploma in Nursing or State Registered Nurse Certificate
• Relevant Advanced Nursing Diploma or equivalent is preferred for candidate applying for the Senior Staff Nurse position

SAMH SAY-IT! (Sports, Arts, Youth Integrated Team) provides assessment and intervention for youths, and engages youths for ongoing monitoring and support. YIT also works actively with youth agencies, schools and community partners to provide holistic case management for youths and their families.

Responsibilities:

Basic Emotional Support

· Manage client through client engagement, information gathering,case assessment (BPSS, risk & needs assessment and other relevant assessment tools), case conceptualization, case planning and intervention plans for best clients’ outcomes

· Provide supportive counselling to clients through face-to-face and/or

online means

· Conduct visits to school/centre, home or hospital

· Advocate for the protection of client's dignity and rights

Screening

· Screen referred young persons for mental health distress

· Recognise different levels of distress and provide relevant resources and basic supportive counselling via phone and face-to-face

· Identify presenting/underlying issues so as to design a care plan to enhance/maintain and promote psychosocial functioning of clients

· Link youths or caregivers with appropriate services for continuity of care

Programming

· Conduct risk assessments and ensure safety plans

· Monitoring youths at risk of mental health issues

· Facilitate group activities in collaboration with the centre team

· Plan, coordinate and accompany youths for outdoor activities as well as collaborate with team on such outings

· Plan and coordinate social recreational activities and events

· Ensure safety and well-being of youths and caregivers at all times in and out of centre

· Inform professional staff of critical situations involving conflict, violence and other emergencies promptly

· Manage and/or assist in crisis intervention

Outreach and Co-Lab

· Be involved in outreach initiatives to raise mental health literacy in young people and the general public

· Coordinating, planning and creating social media posts for outreach

· Coordinate volunteers, co-lab partners, mentees and interns, and ensure proper documentation

· Source for and liaise directly with persons-in-charge of various agencies or groups who provide youth volunteers

Administration and Evaluation

· Perform administrative duties (complete case notes, compile basic statistics and reports, file documents, handle public enquiries through phone, email and face-to-face)

· Administer K10 evaluation to youths and caregivers, and ensure proper documentation

· Assist Head and Admin Officer in Annual Report or statistics collation when necessary

Operations

· Coordinate and design monthly programme calendar

· Manage day-to-day operations of centre (e.g. opening and closing of centre, stocktaking, maintaining walk-in area and displays,overall crowd control)

· Coordinate and attend to all visits to the centre

· Report and follow up on any faulty equipments or furniture promptly to ensure smooth operation of the centre

· Ensure maintenance of premises and property

Other Duties

· To work on ad-hoc SAMH projects, community outreach programmes and events, ie World Mental Health Day, YOUth Alive!,etc.

Requirements:

· Diploma in Social Work, Counselling or Psychology preferred or health & management, human services

· Must be proficient in MS Word, Excel and Powerpoint

· Experience with and having skills in the arts (visual arts, music,drama, dance, etc), sports and/or events management will be an added advantage

· Fresh graduate or 1-2 years of experience

· Independent and able to work in a team

· Motivated, energetic, enthusiastic and passionate to serve youths

The incumbent is responsible to :

• Ensures medication management in own area of work is efficient, zero-wastage and inaccordance with best professional practices
• Reviews medication orders (medication chart or prescription) for appropriateness and intervenes with prescriber or follows up where necessary
• Ensures medications received by patients are packed correctly and dispensed within target turnaround time
• Ensures that all medication related costs and revenue in own course of work are accounted for and accurately recovered where applicable
• Assigns, overseas and reviews the work of subordinates in the same area of work. Ensures that all prescription, sales, supply, storage and distribution of medications, as well as their documentation, comply with legal requirements and relevant regulations established by the relevant authorities
• Precepts and trains pre-registration pharmacists, pharmacy technicians and pharmacy/pharmaceutical students according to training plan and guidelines
• Attends and provides lectures and other forms of continuing education to pharmacy staff and other hospital employees
• Provides feedback to inform department's continuing education agenda
• Leads research or quality improvement projects in the department

Job Requirements :

• Degree in Pharmacy accredited by the Singapore Pharmacy Council
• Registered Pharmacist with the Singapore Pharmacy Council
• Minimum 2 years' experience in hospital pharmacy-related work or minimum 1-2 years' experience in hospital pharmacy-related work with a relevant postgraduate degree

This position requires the dietitian to provide medical nutrition therapy to patients from various clinical disciplines at both inpatient and outpatient settings. The dietitian will also need to participate in community and public education/ activities to promote healthy eating and nutritional well-being. As part of continuous improvement, the dietitian is expected to contribute in quality improvement and/ or research activities.

As a senior dietitian, you will guide and mentor junior Dietitian, train and teach students on clinical placements, and participate in teaching of healthcare professionals.

Job Requirements:

• Bachelor Degree in Nutrition and Dietetics/ Master of Science in Nutrition and Dietetics/ Postgraduate Diploma in Dietetics
• Candidates with prior relevant experience preferred
• For the Senior position, a minimum of 4 years’ relevant experience in clinical setting with at least 1 year in a supervisory capacity preferred

As a Dental Surgeon in the National University Polyclinics, you will be part of the larger NUHS system with an active role in developing an end to end approach to meet the challenges of an aging population and increasing demand for dental services.

You will be part of the clinical team to provide dental services to the patients. You will work closely with the dental, operations, nursing and medical teams. Roles include clinical management of patients, education and research activities and planning of services.

You will play a key role in a new model of clinical care, training of future generations of oral healthcare professionals and health services research projects.

Job Requirements

• A basic dental degree from Singapore e.g. BDS, or dental degree recognised by the Singapore Dental Council
• At least 4 years of post-graduate experience
• Desire to expand knowledge from both a clinical and administrative perspective, including management and leadership skills
• Possess good interpersonal and people management skills
• Any other responsibilities assigned by Dental Head or Director of Dental Services

You will be involved in patient management, team based care, education, research and audit activities for the benefit of our patients and the clinic. You will also lead a team in providing holistic patient care for our patients.

You will be part of the larger NUHS system playing an active role in developing an end-to-end approach to meeting the challenges of an aging population and increasing demand for medical services.

You shall demonstrate good diagnostic assessment to the patients and perform any other duties as directed by the Head of Polyclinic and NUP. Candidates with leadership qualities will be considered for leadership roles in the organization.

Job Requirements

• Family Physician accredited and registered into the Family Physician Accreditation Board (FPAB) and the Singapore Medical Council (SMC)
• At least 3 years of experience as Medical Officer or similar experience with at least 1 year in Primary Care setting (Polyclinic or General Practice work)
• Good clinical skills and judgment in patient management
• Good interpersonal skills and rapport with patients, caregivers and colleagues
• Willingness to continually update professional knowledge and skills

Description

Set the standard for healthcare with the National University Health System, a world-class academic health system comprising the Alexandra Hospital, National University Hospital, Ng Teng Fong General Hospital, National University Polyclinics, National University Cancer Institute, Singapore, National University Heart Centre, Singapore, National University Centre for Oral Health, Singapore and Asia’s leading medical schools, the NUS Yong Loo Lin School of Medicine, the NUS Saw Swee Hock School of Public Health and the NUS Faculty of Dentistry, NUHS is perfectly placed to help you transform the patient experience and your career.

The Departments are seeking candidates to join our fellowship programmes as Clinical Fellows.

As a Clinical Fellow, you will undergo the approved training programme by the Singapore Medical Council.

Job Requirements

• Active in clinical practice for 3 years preceding the application of medical registration with Singapore Medical Council;
• Possess basic medical degrees from an accredited medical university or its medical school, preferably with a postgraduate diploma or medical degree;
• Possess a 12-month of completed housemanship/internship postings;
• Possess a 3-year post housemanship/internship clinical experiences;
• Fulfil the English Proficiency requirements of Singapore Medical Council, if basic degree is not in English medium;
• Must be registered with the Medical Council or its relevant licensing authority from the country of practice;
• Must be sponsored by the government, or regional health authority or an appropriate institution (with a full-time employment of 40 hours or more per week) of the home country;
• Must be certified to be of a good standing by the Medical Council or its relevant licensing authority;
• Must be successfully registered with the Singapore Medical Council;
• Must be eligible for the relevant pass and Visa from the Ministry of Manpower, Singapore.

Qualifications

• MBBS or equivalent basic medical degree and/or
• Postgraduate qualifications relevant to the department’s specialty or nature of clinical training

You will work closely with the Principal Investigator (PI) and research study team members in the development and validation of a new psychometric instrument aimed at measuring multimorbidity within a primary healthcare setting. This instrument will be integral to facilitating better patient care and informing primary healthcare interventions and policies.

• Collaborate and assist in the design and development of a new robust psychometric instrument, or the validation of an existing one, for measuring multimorbidity.
• Collaborate with study investigators to define key constructs and dimensions of multimorbidity.
• Develop survey items and scales that accurately capture the localised complexities of multimorbidity in a primary healthcare setting, adapting from existing measures and methodologies.
• Perform pilot testing and statistical analyses to evaluate validity and reliability of the instrument(s).
• Present findings and recommendations to study team
• Provide training and support to study team members on the use of the psychometric instrument(s).

Requirements

• Master’s/PhD in social sciences, statistics, or a related field
• Proficient in statistical software (SPSS/R/STATA/NVivo)
• Knowledge of psychometric measurement theories (e.g. ITT/CTT) and research methodologies
• Expertise in quantitative and qualitative data analysis, including the use of advanced statistical techniques.
• Ability to present complex data and findings clearly.
• Experience in healthcare-related research projects is highly desirable.

Requirements

• Master’s/PhD in social sciences, statistics, or a related field
• Proficient in statistical software (SPSS/R/STATA/NVivo)
• Knowledge of psychometric measurement theories (e.g. ITT/CTT) and research methodologies
• Expertise in quantitative and qualitative data analysis, including the use of advanced statistical techniques.
• Ability to present complex data and findings clearly.
• Experience in healthcare-related research projects is highly desirable.

You will provide optimum psychosocial and emotional care to the patients so that they can cope better with their medical and living conditions. You will work closely with multi-disciplinary professionals as you pursue holistic care for patients and should be skilled in individual and group therapy. You will be involved in talks and workshops, supervision of social work undergraduates, networking with government and community agencies, and training and research. There is also the opportunity to be involved in planning and development of social work services, and social work policies and procedures.

Requirements

• Bachelor Degree in Social Work or Graduate Diploma in Social Work.
• Minimum 2 years' experience as a Medical Social Worker or 5 years’ experience in non-healthcare sector(s).
• Registered Social Worker (RSW) with the Singapore Association of Social Workers is preferred.
• Candidates with a Post-Graduate Diploma in Counselling will have an added advantage.
• Effective clinical skills in assessment, intervention, casework and counselling
• Excellent team player.
• Ability to work independently in running clinical services at polyclinics.

You will be responsible in providing Occupational Therapy in inpatient and/or outpatient in an integrated general hospital You will participate in administration, clinical supervision, research supervision, professional education as and when required.

Job Responsibilities

• Assess and manage patients referred for occupational therapy independently
• Implement appropriate treatment plans and comply to clinical standards
• Provide timely review of patients in the continuum of care
• Document patient’s progress and records accurately
• Manage and supervise C-reg/junior OTs where applicable.
• Involve in administrative duties such as charging, statistics collation.
• Communicate and collaborate with other healthcare members in the multi-disciplinary team
• Participate and assist in managing clinical and/or service initiatives
• Assist in providing clinical education of occupational therapy students
• Contribute to departmental in-service training programmes and hospital educational talks

Requirements

• Recognised Diploma / Degree in Occupational Therapy
• Fresh grads are welcome to apply
• Interest in working in the following areas: Geriatrics, Neurology, Orthopedics (including hand therapy) & Palliative Care, prior experience in any of these areas will be an advantage
• Good communication and interpersonal skills
• Able to work well in a team and also independently
• Competent in using Microsoft Office

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The incumbent is responsible to:

• Perform specimen reception, preparation, and packing of specimens
• Assist with telephone reception duties and ensure patients’ bills are accurate and correct
• Carry out specimen analysis, operate, maintain and troubleshoot the analysers and validation of results
• Able to troubleshoot and explain basic problems and escalate when required
• Knowledgeable on Quality Control (QC) (eg. Westgard, criteria, EQA) and verification of QC results and assist to troubleshoot issues
• Adhere to the department’s standard operating procedures and safety requirements
• Assist in the supervision and guiding of junior staff
• Revise or write new SOP

Job Requirements:

• Degree in relevant field or equivalent.
• Relevant working experiences.
• To perform 3 rotating shifts - morning, afternoon and night shifts.

Key Responsibilities:

Event Planning and Coordination:

• Plan, organize, and coordinate all logistical aspects of roadshow events, ensuring seamless execution from inception to completion.
• Develop comprehensive event timelines, budgets, and project plans, and adhere to deadlines and financial parameters.
• Liaise with internal stakeholders, including marketing, sales, and operations teams, to align event objectives with overall business goals.

Vendor and Venue Management:

• Source and negotiate with vendors, suppliers, and venues to secure competitive pricing and ensure high-quality event delivery.
• Coordinate logistics such as venue selection, catering, audiovisual requirements, and transportation.
• Manage relationships with vendors and ensure all contractual obligations are met.

On-Site Event Management:

• Oversee event set-up, tear-down, and day-of logistics to ensure smooth operations.
• Supervise on-site staff, volunteers, and temporary personnel, providing guidance and support as needed.
• Address any issues or challenges that may arise during events promptly and effectively.

Compliance and Risk Management:

• Ensure compliance with all relevant legal, health, and safety regulations throughout the planning and execution phases.
• Implement risk management strategies to mitigate potential hazards and liabilities.

Post-Event Evaluation and Reporting:

• Conduct thorough post-event evaluations to assess event success and effectiveness in meeting objectives.
• Analyze attendee feedback and performance metrics to identify areas for improvement and make recommendations for future events.

You will be involved in patient management, team based care, education, research and audit activities for the benefit of our patients and the clinic.

You will be part of the larger NUHS system playing an active role in developing an end-to-end approach to meeting the challenges of an aging population and increasing demand for medical services.

You shall demonstrate good diagnostic assessment to the patients and perform any other duties as directed by the Head of Polyclinic and NUP.

Job Requirements

• Full medical registration with Singapore Medical Council
• At least 3 years of experience as Medical Officer or similar experience with at least 1 year in Primary Care setting (Polyclinic or General Practice work)
• Good clinical skills and judgment in patient management
• Good interpersonal skills and rapport with patients, caregivers and colleagues
• Willingness to continually update professional knowledge and skills
• Keen to work towards achieving a Graduate Diploma in Family Medicine and Master of Medicine

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Set the standard for healthcare with the National University Health System, a world-class academic health system comprising the Alexandra Hospital, National University Hospital, Ng Teng Fong General Hospital, National University Polyclinics, National University Cancer Institute, Singapore, National University Heart Centre, Singapore, National University Centre for Oral Health, Singapore and Asia’s leading medical schools, the NUS Yong Loo Lin School of Medicine, the NUS Saw Swee Hock School of Public Health and the NUS Faculty of Dentistry, NUHS is perfectly placed to help you transform the patient experience and your career.

The Departments are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as Associate Consultants.

As an Associate Consultant, you will be required to carry out the duties as directed by the Chairman, Medical Board and Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

• Active in clinical practice;
• Possess basic medical and postgraduate qualifications from the accredited medical universities or medical schools which are registrable with the Singapore Medical Council;
• Must be successfully registered with the Singapore Medical Council and accredited by the Specialist Accreditation Board, Ministry of Health;
• Able to work independently with demonstrated competence in managing patients in a multi-discipline environment; and
• Confident, takes initiatives and a good team player

***OUTLETS (JEWEL CHANGI AIRPORT / FUNAN / ORCHARD)***

*Job Highlights*

* Attractive basic + commission

* Different off days scheme

* Near MRT @ Changi Airport, City Hall, Dhoby Ghaut,

* Professional Training

* Career Progression

*Responsibilities*

* Sales of slimming, facial and hair removal treatments

* Advise on customer's skin and weight management and other enquiries

* Hands on facial, slimming and hair removal treatments if needed

* Front desk work - collect payments and book appointment for customers

*Requirements*

* At least 2 years experience in sales and hands-on of facial and slimming treatments

* Beauty certificate is an added advantage but training will be provided

* Willing to learn slimming, facial and other beauty skills

* Excellent customer service skills

*Interested Applicants you may WhatsApp +65 9070 5006 and state ‘Interview’ with your personal particulars. Otherwise you can call +65 6887 1124 for more information.*

Roles & Responsibilities

Pre-requisites: -

· Excellent customer service, communication and interpersonal skills

· Basic computer knowledge with Han Yu Pin Yin inputs

· Relevant working experience will be an added advantage

Responsible for all the operational activities in the clinic.

Duties at the reception counter include, but are not limited to the following: -

• registration of patients including retrieving and filing of patients’ consultation cards and entering of patients’ details into the computer system
• cashier duties which include reconciliation of daily cash collection, preparing bank-in lists and depositing of cheques and cash.
• taking appointments (where applicable)
• taking phone calls and handling patients’ enquiries.

Duties at the dispensary include, but are not limited to the following: -

• dispensing duties
• regular monitoring of stock and raising purchase orders
• receiving stocks
• month end stock take

Physicians’ assistance duties include, but are not limited to the following: -

• checking and ensuring that treatment rooms are fully equipped at the beginning of the day
• assists physicians or chaperon male physicians when they are carrying out treatment and procedures for female patients.
• identify patient’s needs when they ring the call bells for assistance
• in-between patients tidying of treatment rooms
• ensuring that all equipment are duly switched off at the end of the day

Others: -

• general housekeeping of the clinic including tidying of reception area, dispensary, consultation and treatment rooms.
• administrative duties e.g., petty cash management, sorting and distributing of incoming mails and documents received via courier / dispatch etc.
• perform any other duties that may be assigned from time to time

To support daily Finance and HR matters.

• AR duties – Assist to prepare invoices and timely update of incoming receipts in the accounting system. Prepare Ageing report and following up with customers on all outstanding payments.
• Assist to upkeep of fixed asset register.
• AP duties – Assist to post invoices, prepare payments, checking of cash claims and processing of payments.
• Assist in year-end audit process.
• Assist in month-end closing.
• Assist to perform stock-take and reconcile inventories.
• Assist in handling full spectrum of HR functions including recruitment & onboarding process.
• Assist in Compensation & Benefits administration.
• Assist in monthly payroll processing.
• Assist to administer work pass application.
• Assist to administer all government claims (Maternity leave, ns claim, Child-care leave claim etc)
• Ensure proper filing and maintenance of employees’ records etc.
• Any other responsibilities that may be assigned from time to time

EDUCATION

• Diploma in Accountancy / Human Resources or equivalent discipline

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Ability to multi-task and meet tight timelines.
• Meticulous and process-driven
• Minimum 2 to 3 years of relevant experience. Experience in the Healthcare/Retail industry will be advantageous.
• Proficient in both English and Chinese. Chinese is a must as the job requires communication with Chinese-speaking associates.
• Proficient in MS Office and familiar with Navision and Hyperion preferably
• Resourceful and independent with strong ability to work in a team.

Eu Yan Sang Integrative Health (EYSIH) is a wholly owned subsidiary of Eu Yan Sang. It provides a comprehensive range of Traditional Chinese Medicine (TCM) remedies and therapies through over 22 TCM clinics in Singapore. Founded in 1879, Eu Yan Sang has been empowering people to live their best quality of life through accessible health and wellness solutions. Today, Eu Yan Sang has become a trusted name for generations of customers and a leading health and wellness company in Asia recognized for high quality and standards. Our TCM clinics are operated by a team of professional TCM practitioners meticulously selected by our Medical Board and licensed by the TCM Practitioners’ Board.

As we are actively expanding our clinic services in Singapore, we are looking for a qualified candidate to fill the following position：

TCM Physicians (Full Time)

• Registered Traditional Chinese Medical Practitioner with the Traditional Chinese Medicine Practitioners Board of Singapore

• Degree in Traditional Chinese Medicine or related disciplines with recognized post graduate qualifications in Traditional Chinese Medicine.

• Relevant TCM Clinical experience

The company will provide the right candidate with attractive remuneration packages and HR benefits

Interested candidates, please contact human resources department @ 67049604 / 67049692 or email your resume to [email protected]

The Respiratory Therapist is responsible for planning, implementing, evaluating diagnostic, therapeutic respiratory care services, emergency services and special procedures in Intensive Care Units, to patients with deficiencies and abnormalities of the cardio-respiratory system, in accordance to established hospital policies, procedures, standard of care and practices.

Primary Duties and Responsibilities (80%)

To provide clinical respiratory care under the supervision of physicians and approved guidelines.

• Perform complete or modified patient respiratory assessment as required.
• Consult with physicians, other healthcare professionals regarding the patient status and care plans.
• Monitor patient’s progress and modify respiratory care plan.
• Participate in multidisciplinary patient rounds.
• Document procedures, organize and analyze data, and maintain accurate records.
• Provide and manage plans for weaning patients off ventilators and comply with clinical and service standards.
• Practice within areas of professional competence and seek clinical support from supervisor/ other healthcare professionals when appropriate
• Actively support Non Invasive Positive Pressure Ventilation and Tracheostomy patients in General Wards
• Adhere to hospital and department operating procedures in the delivery of respiratory care services.

To perform and monitor diagnostic procedures.

• Arterial Puncture and Blood Gas Analysis
• Bedside monitoring of Pulse Oximetry and End Tidal CO2 (Capnometry)
• Weaning parameters
• Hemodynamic monitoring

To perform General Therapeutics Services.

• Aerosol Therapy
• Oxygen Therapy and High Flow Nasal Cannula Oxygen Therapy
• Inhaled Nitric Oxide Therapy

To perform Special Therapeutics Services.

• Airway Care
• Mechanical Ventilation
• High Frequency Oscillation Ventilation (HFOV)
• Non-Invasive Ventilation Positive Pressure Ventilation (NIPPV)
• Continuous Positive Airway Pressure (CPAP)
• Lung Ultrasound
• ECMO monitoring

To perform Emergency and Acute Care Procedures.

• Cardiopulmonary Resuscitation (CPR)
• Intubation Assist
• Patient Intra and Inter Hospital Transport

To assist Special Procedures.

• Bronchoscopy
• Bedside Percutaneous Tracheostomy

To provide technical support to respiratory therapy equipments.

• Perform troubleshooting and basic maintenance for respiratory equipment.
• Perform required calibration and quality control procedure.
• Comply with safety regulations related to equipment and medical gases.
• Ensure proper functioning of respiratory equipment.

Secondary Duties and Responsibilities (20%)

• To collaborate with other healthcare members and participate in appropriate cross-functions improvement initiatives.
• To actively update knowledge and skills in Respiratory Therapy.
• To comply with infection control practices.
• To help in any data collection of the department.
• To help in any education of Nurses, Doctors and other healthcare professionals.
• To contribute to departmental inservice training programmes, hospital educational talks and external talks / workshops / forums / seminars.
• To perform other duties as may be assigned by Reporting Officer.

Job Specification/Requirements

Education

• Bachelor of Science in Respiratory Therapy
• Preferably Certified Respiratory Therapist or Registered Respiratory Therapist or equivalent from country of origin.

Experience

• Preferably with 3 years clinical work experience in various Intensive Care Units in a reputable hospital.

Skills

• Good communication and interpersonal skills.
• Competent in IT skills (Microsoft Excel / Word / Access / PowerPoint).
• Service oriented and customer focused.
• Result oriented and a good team player.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.