THE ROLE

Reporting to Boutique Manager, we are looking for a Beauty Advisor to offer luxury personalized services to our clients. You will be working in a Studio Spa located at Raffles Hotel.

• You are the ambassador of Orveda.
• You elevate Orveda through the retail evolution & client experience elevation.
• You transmit Orveda’s DNA, uniqueness, and know-how to clients.
• You ensure the development of boutique's sales while guaranteeing the excellence of client experience.

YOUR MAIN FOCUS

Brand image

• Always ensure an elevated brand image: signature grooming standard, visual merchandising (POS & animations), services & client experience.
• Guarantor of brand expertise, corporate values with the ability to transmit by a perfect storytelling.
• Embody the values of the brand and encourage and develop “one-team” spirit with hospitality and generosity.
• Take ownership of the POS / the boutique, embody retail identity guidelines and ensure the perfect image of the POS / the boutique in terms of visual merchandising execution & maintenance and general harmony of the POS.
• Demonstrate attention to detail and respect pos daily procedures: cash desk, stock, testers etc.

Retail expertise

• Appropriate brand’s retail commitment, practice signature selling ceremony and “client-centric” approach in a pragmatic & authentic way.
• Ensure the achievement and monitoring of the sales objectives both individually and collectively.
• Willing to go beyond the target and pos growth by cross-selling and upselling actions.
• Attend & participate actively in all class/virtual trainings across all axis and soft skills.
• Ensure a proactive communication with store manager regarding POS daily activities.

Client experience

• Actively put the client experience at the heart of all actions by giving clients a unique experience by creating a sincere bond: warm welcome & proactive connection, by embodying the signature brand attitude.
• Develop a regular clientele and develop local and international clientele by using the CRM tools and means at your disposal: preparing and anticipating tomorrow's needs, inserting, clientelling, phoning, animations.
• Cultivate solid clienteling mindset & action, optimize daily CRM practice with new clients recruitment and client loyalty retaining as the top priority.

YOU ARE A COTY FIT

• Minimum 4 years of successful track record in the luxury retail industry.
• Past luxury or perfume & cosmetics or travel retail experience is a plus.
• Innate sense of client experience and taste for challenges and sales.
• Excellent communication, client engagement, interpersonal and storytelling skills.
• Proactivity, curiosity, open-mindedness, dynamism & agility, are key strengths to achieve excellence in the role.
• Solid knowledge of the state of Retail in the Luxury & beauty world, as well as client experience is a plus.

ABOUT COTY

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self.

Join us in making over the world of beauty!

Receptionist (Beauty Wellness)

• Somerset / Tanjng Pagar
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• S$ 2.5k - 3.5k (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Fitness Sales Consultant x 2 headcount
• 5.5 days | 11am – 8pm (1 to 2 hours break) | Willing to work on weekend
• Basic Salary : From $1,800 + Commission | Gross up to 3000 +
• Address : Suntec or Tai Seng

Requirement

• Prior sales experience, preferably in direct sales, retail, or the fitness industry

Responsibilities

• Meet and interact with individuals from diverse backgrounds to promote products and services.
• Build and maintain strong relationships with existing clients to ensure high levels of satisfaction and repeat business.
• Perform general administrative tasks related to sales and client management as required.
• Drive sales through effective communication, understanding client needs, and presenting suitable solutions

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Role Overview:

Your mission is to deliver an exceptional spa experience by managing appointments, supporting our team, and ensuring every client feels valued and rejuvenated. Your role is key in maintaining a seamless, serene environment that embodies our commitment to top-notch service and wellness.

Responsibilities & Duties:

• Be the first smiling face our clients see, ensuring their journey from booking to bliss is seamless.
• Keep everything running like clockwork—appointments, schedules, and all the little details. Including digital touchpoints in spas
• Handle housekeeping duties and manage inventory to ensure everything is well-maintained.
• Work closely with ground team to ensure the highest quality service.
• Handle inquiries, manage bookings, and maintain client records and to also manage inventory and transactions
• Assist in creating a relaxing, luxurious environment that keeps clients coming back for more.

Job Requirements:

1. Exceptional customer service and interpersonal skills.
2. Strong organizational and multitasking abilities and ability to work under pressure
3. Excellent verbal and written communication skills.
4. Attention to detail and strong problem-solving skills.
5. Ability to maintain a calm and professional demeanor under pressure.
6. Bilingualism is a plus.
7. Opportunity for growth into more senior roles with increased responsibilities and leadership opportunities based on performance.

Cocoage Cosmetcs is hiring for Beauty Sales Consultant (Retail) for our multiple locations around Singapore.

Join the Cocoage team today and become part of the dream.

Job Benefits
- Training by international professionals
- Opportunities are available for all those with a passion for beauty and determination for success.
- Learning and growing daily with the team
- Island wide work locations with easy access to MRT stations
- Bonus and motivating incentives

Job Requirement
- Able to stand long working hours
- Commit to retail hours
- Able to work on Weekends and Public Holidays
- Aggressive Selling
- Approaching customer at doorstep
- Drive and achieve individual sales target on monthly basis, in a team environment
- Demonstrate and promote our product
- Good knowledge in skincare
- Relevant Beauty Retail experience
- Build and establish new customer prospects
- Strong customer service mentality
- Good team player with a positive personality
- Creating and nurturing a strong relationship with clients
- Good team player with a positive personality
- Deadsea sales personnel plus point / Non experienced candidates are welcome *training provided
- Manage daily operating activities in the store
- Daily inventory stock tally

Interested Candidates can apply as below:
Email: [email protected]
Whatsspp: +65 9788 0466

Affinity Cosmetics is hiring for Beauty Sales Consultant (Retail) for our multiple locations around Singapore.

Join the Affinity team today and become part of the dream.

Job Benefits

- Training by international professionals

- Opportunities are available for all those with a passion for beauty and determination for success.

- Learning and growing daily with the team

- Island wide work locations with easy access to MRT stations

- Bonus and motivating incentives

Job Requirement

- Roaster planning

- Staff arrangment / Staff matters

- Meeting at office once a week

- Able to stand long working hours

- Commit to retail hours

- Able to work on Weekends and Public Holidays

- Aggressive Selling

- Approaching customer at doorstep

- Drive and achieve individual sales target on monthly basis, in a team environment

- Demonstrate and promote our product

- Good knowledge in skincare

- Relevant Beauty Retail experience

- Build and establish new customer prospects

- Strong customer service mentality

- Good team player with a positive personality

- Creating and nurturing a strong relationship with clients

- Good team player with a positive personality

- Deadsea sales personnel plus point / Non experienced candidates are welcome *training provided

- Manage daily operating activities in the store

- Daily inventory stock tally

Interested Candidates can apply as below:

Email: [email protected]

Whatsspp: +65 9788 0466

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Working hours: 4 weekdays 1 Sat, rest on Sun & PH

Job Description:

• Lead, motivate, train and manage a team of consultants and therapists
• Set and monitor sales targets, ensuring individual and team performance aligns with company goals.
• Provide training and ongoing development to the sales team to enhance their product knowledge and sales techniques.
• Identify new business opportunities, target markets and competitor activities to stay ahead in the industry.
• Maintain comprehensive knowledge of the clinic’s aesthetic products and services
• Recommend and promote appropriate aesthetic treatments to patients
• Other duties assigned by the doctor as required.

Requirements

• Proven at least 3 years of working experience as a Beauty Sales Manager or similar role.
• Excellent organizational skills
• Resourceful, service-oriented, good management skill
• Good leadership skills, excellent communications, interpersonal skill and customer service attitude.
• Ability to handle customer’s requests and complaints with grace

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

About Us
Nectar Life is a collection of plant-based,

cruelty-free personal care products that fill each day with moments of sensorial

delight and much-needed whimsy. Through engaging experiences that

emphasize fun and togetherness, Nectar Life is reinventing the personal care

market by making pure joy the primary ingredient.

Primary Purpose
The Beauty Sales Specialist drives sales growth by personally

selling deep and across all product categories and delivering emotionally

engaging customer experiences consistent with the brand vision. The Sales

Specialist promotes a high-performance selling culture by inspiring, supporting

and mentoring peers.

Key Responsibilities

● Drives top line store sales and growth by personally selling to customers

● Proactively engages with customers, reads cues and responds effectively

● Creates enthusiasm for selling strategies by inspiring, supporting and

mentoring others’ selling behaviours

● Work in a fast-paced retail environment with a 5-day workweek and 9-hour shifts (including a 1-hour lunch break)

● Displays expert product knowledge and takes initiative to elevate personal and peer knowledge of product categories

● Responsible to meet minimum monthly sales target

● Contributes to and thrives in a sales-driven culture.

Requirement

● An excellent communicator with strong interpersonal skills

● A team player with a positive attitude and enthusiasm for sales

● Able to work in a dynamic environment and adapt to changing situations

●Passionate about the beauty industry and eager to share their knowledge

Benefits:

● Monthly Variable Bonuses

● Employee Discount

● Team Bonding

● Career Enhancement

● Earn up to $4.5k a month!

***OUTLETS (JEWEL CHANGI AIRPORT / FUNAN / ORCHARD)***

*Job Highlights*

* Attractive basic + commission

* Different off days scheme

* Near MRT @ Changi Airport, City Hall, Dhoby Ghaut,

* Professional Training

* Career Progression

*Responsibilities*

* Sales of slimming, facial and hair removal treatments

* Advise on customer's skin and weight management and other enquiries

* Hands on facial, slimming and hair removal treatments if needed

* Front desk work - collect payments and book appointment for customers

*Requirements*

* At least 2 years experience in sales and hands-on of facial and slimming treatments

* Beauty certificate is an added advantage but training will be provided

* Willing to learn slimming, facial and other beauty skills

* Excellent customer service skills

*Interested Applicants you may WhatsApp +65 9070 5006 and state ‘Interview’ with your personal particulars. Otherwise you can call +65 6887 1124 for more information.*

5 Day Work Week,

44 Hours a Week

2 Full-Shift 10am - 10pm (2 meal breaks)

3 Mid-Shift 12pm - 10pm (1 meal break)

Locations: Waterway Point, Bugis+, Chinatown, Singpost

Responsibilities

• Welcome every customer and elevate customer service experience through good customer service.
• Recognize sale opportunities when dealing with customers and be able to capitalize on upselling/ cross presentation of items or services at point of service.
• Build and nurture a strong relationship with loyal customers through knowledge,attitude and service.
• Operate the tills in a professional, timely manner and with highest level of respect for customers.
• Meet sales targets by understanding customers’ needs, providing expert knowledge in make-up, skincare, fragrance and offering production demonstration.
• Be familiar with and follow the membership programme.
• Drive and achieve individual sales target on monthly basis, in a team environment.
• Perform inventory replenishment as and when required, clean fixtures and check testers and prices are present in good condition.
• Participate in the inventory process to minimise shrinkage and ensure accuracy in stock management.
• Operate POS cash register and handle various mode of payment.
• Maintain basic housekeeping and abide to all operation procedures.

Requirements

• Able and willing to work retail hours, including weekends and public holidays
• Passionate about the beauty and retail industry.
• Excellent customer service and sales oriented.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

• Somerset
• Mon-Fri 10am -7pm / Sat 10am - 6pm
• 6 days off per month
• S$ 2,500 - 3,500 (Depending on experience)
• + Commission pay

Job Description:

• Answering calls
• Schedule appointments for client
• Recommend and assists customers with purchase decisions.
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

• Gross up to $30,000/month
• Personal & Overriding commission + Sales incentives
• 6 days off per month
• Working hours: 9 hours per shift
• Location: JEM / Bedok Mall

Responsibilities:

• Lead a team of 5-8 staff to meet personal and outlet KPIs.
• Track performance against KPIs and implement improvements.
• Handle daily operations including customer complaints, staff motivation, coaching, and paperwork.
• Manage staff responsibilities while performing hair treatments when necessary.
• Schedule employee shifts and oversee annual leaves/medical leaves.
• Train and develop staff to maximize performance and efficiency.

Requirements:

• Min. 3 years of relevant experience with proven KPI success in a related industry.
• Excellent communication and interpersonal skills.
• Bilingual in MANDARIN and ENGLISH to liaise with Mandarin-speaking clients.

For consideration, kindly submit your CV by clicking “APPLY NOW” or email to [email protected]

**Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R24123733 | Chen Yit Keat

• Maintain a professional, working environment by complying with standard operating procedures.
• Provide professional recommendations on products based on customers' needs.
• Planning and taking part in store events.
• Designing and maintaining attractive displays and managing inventory.
• Handle inquiries, feedback and complaints of customers
• Proven experience working in the beauty industry.
• A professional appearance.
• Excellent customer service abilities.
• Good communication skills.
• Problem-solving skills.
• Any other ad-hoc duties assigned by the Management.

How to Apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.

We regret to inform that only shortlisted candidates would be notified. Wish you all the best.

Damian Tan (EA Reg No: R1102628)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Responsibilities:

1. Sales & Retail Support: Meet sales targets by promoting and selling beauty products.
2. Product Knowledge: Stay informed about skincare products and trends to provide expert advice.
3. Customer Assistance: Help customers with their skincare needs and recommend suitable products.
4. Demonstrations: Show customers how to use skincare products through demonstrations.
5. Customer Relationships: Build good relationships by following up on their skincare needs.
6. Teamwork: Work with your team to provide a great shopping experience.

Requirements:

• Experience in the beauty or skincare industry, with a focus on sales and customer service.
• Leadership qualities with the ability to mentor and guide junior staff.
• Ability to meet sales targets and work in a fast-paced retail environment.
• A genuine interest in the beauty industry and keeping up with trends and innovations.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift
• Professional Training and Development and more...

1. Singapore Citizens or PRs are preferred;

2. It is best to have more than 3 years of work experience in BEAUTY CENTRE MANAGER OR SHOP SALES MANAGER .

3. The salary range is between SGD 6000-11999.

4.Work 6 days a week, overtime on Saturday and Sunday, shift work system.

Interested applicant please email your resume at [email protected] or contact us at +65 86969408.

Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

Responsibilities

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.