The incumbent is responsible to:

• Perform radiographic examinations in general or advanced imaging modality (e.g. Ultrasound, CT, Nuclear Medicine, MRI, Angiography, etc)
• Provide excellent services and care to patients
• Adhere to safe work practices especially patient safety, radiation protection and infection control
• Supervise student radiographers
• Actively participate and contribute in quality improvement projects and quality assurance programmes

Job Requirements:

• Recognized Diploma / Degree in Diagnostic Radiography
• Registered or Eligible for AHPC registration
• Minimum 1 year of relevant experience
• Candidate with experience of MRI, Ultrasound, Nuclear Medicine, Mammography, CT or Angiography will be an advantage
• Willing to perform shifts which include weekends / public holiday and on-call duties
• Good interpersonal and communication skills

Position Overview:

We are seeking a detail-oriented and proactive Operations Admin Assistant to join our dynamic team. This pivotal role is responsible for overseeing warehousing operations, managing inventory levels, and addressing product-related issues to ensure seamless operations between our warehouse and retail outlets. The ideal candidate will demonstrate exceptional organizational skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Warehouse Operations Management:

1. Oversee and execute stock transfer processes, ensuring the accurate and timely movement of products within the warehouse and to retail locations.
2. Address product issues promptly, such as damages reported by retail partners, and coordinate effective solutions, including product returns or replacements.

• Loading and Unloading:

1. Assist in loading and unloading inventory during inbound and outbound shipments, adhering to established safety and operational protocols to minimize risk.

• Inventory Control:

1. Monitor and track stock requests from retail partners, proactively fulfilling orders to maintain optimal inventory levels and ensure product availability.
2. Conduct regular audits to reconcile stock levels in the inventory management system with actual inventory in both the warehouse and retail locations.

• Warehouse Maintenance and Support:

1. Ensure the warehouse is maintained with a clean and organized layout that promotes operational efficiency.
2. Oversee the preparation of products for retail delivery, including specific tasks such as boiling, packaging, and arranging deliveries for items like herbal eggs.

• Collaboration and Communication:

1. Work closely with the operations team and supervisors to identify areas for improvement and streamline processes.
2. Communicate effectively with retail partners to address any inventory concerns and ensure customer satisfaction.

• Additional Responsibilities:

1. Perform other tasks as assigned by the supervisor, demonstrating a flexible approach to support team objectives and operations.

Qualifications:

• High school diploma or equivalent; experience in operations, logistics, or warehousing preferred.
• Fresh Graduate are Welcome
• Strong organizational skills with a keen eye for detail and accuracy.
• Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.
• Proficient in inventory management systems and basic computer application
• Excellent communication skills, both verbal and written, with a focus on problem-solving.
• Physical ability to lift and move products as required.

Working Conditions:

• This position may involve physical activities such as lifting, bending, and standing for extended periods.
• The role requires flexibility to adapt to a dynamic work environment and varying operational demands.

Why Join Us?

At Lo Hong Ka Health Care Pte Ltd, we value our employees and foster a collaborative work environment that encourages professional growth. Join us in our mission to deliver exceptional products and services to our customers while being part of a dedicated team.

Job Title:Health Supplement & Skin Care Products Trainer & Sales Manager

Location: Singapore , Malaysia , philipine , Indonesia , Vietman

Company: BF Health & Skin Care Global Pte Ltd

Job Type:Full-Time

Job Summary:

BF Health & Skin Care Global Pte Ltd is seeking a dynamic and experienced individual to join our team as a Health Supplement & Skin Care Products Trainer & Sales Manager. The successful candidate will be responsible for training staff on product knowledge, managing sales strategies, and ensuring excellent customer satisfaction. This role combines training and sales management, requiring a passion for skincare, health supplements, and team leadership.

Key Responsibilities:

1. Product Training & Development:

• Provide in-depth training to staff and sales teams on skincare products, health supplements, and their benefits.
• Develop comprehensive product training manuals and materials for internal and external stakeholders.
• Stay up-to-date with industry trends and new product launches to continuously enhance training content.

2. Sales Management:

• Lead and manage the sales team, setting targets and implementing strategies to achieve sales goals.
• Monitor sales performance and provide coaching to the team to improve customer engagement and sales techniques.
• Develop and execute promotional campaigns and sales incentives to drive product sales.

3. Customer Relationship Management:

• Ensure exceptional customer service by training staff on how to effectively educate customers about products.
• Address customer inquiries and concerns, providing personalized recommendations based on their needs.
• Build and maintain long-term customer relationships to encourage repeat business.

4. Market Analysis & Strategy:

• Conduct market research to identify trends, customer needs, and competitor activities.
• Collaborate with the marketing team to develop strategies for product positioning and market penetration.
• Analyze sales data and prepare reports to identify areas for improvement and new opportunities.

5. Team Leadership & Development:

• Lead, mentor, and motivate the sales team to achieve individual and team performance goals.
• Implement performance metrics and conduct regular evaluations to ensure team success.
• Foster a positive work environment, promoting teamwork and professional growth.

Qualifications:

• A related field. A background in health, skincare, or wellness is preferred.
• 3+ years of experience in sales and training, ideally in the health supplement or skincare industry.
• Proven ability to lead and manage a sales team.
• Strong communication, presentation, and interpersonal skills.
• Ability to conduct product demonstrations and workshops.
• Familiarity with CRM systems and sales management tools.
• Passion for health, wellness, and skincare products.

Key Skills:

• Sales leadership and strategy
• Product training and development
• Customer relationship management
• Market analysis
• Strong communication and presentation abilities
• Team management and development

Benefits:

• Competitive salary with performance-based bonuses
• Career growth opportunities
• Employee discounts on health supplements and skincare products
• Ongoing training and professional development

This role is based in the polyclinic and you will be part of the multi-disciplinary team involved in the care of patients with chronic conditions, specifically diabetes. You will play a critical role in patients’ care journey and this includes engaging patients in the self-management of their chronic conditions and being their supporter/motivator. You will also be expected to take on some administrative functions to support the implementation team.

Your main duties will include the following:

• Collaborate and cooperate with physicians, nurses and other health care providers in the delivery of patient care and services.
• Preparation of medical reports/letters to be mailed to patients.
• Collection of patient data and maintenance of patient records/databases.
• Perform consent-taking, and administration of surveys/questionnaires.
• Perform accurate documentation in the delivery of patient care.
• Track, recall and reschedule patients who have defaulted their appointments
• Make appropriate referrals to care managers and community partners for interventions according to patients’ needs.
• Engage/communicate with patients on community programmes.
• Provide continuous and relevant updates, and/or submission of reports to reporting officer.
• Precept newly joined coordinators in the delivery of patient care where needed.
• Scheduling, planning of meetings and notes-taking.
• Handle logistics for meetings.
• Comply with guidelines and safe practices according to organizational Work Instructions and Policies.
• Take on additional responsibilities or tasks as assigned by the Reporting Officer.

Requirements:

• NITEC and Diploma, preferably with some working experience in healthcare/community services.
• Proficient in Microsoft Office Applications.
• Savvy with medical systems.
• A good communicator who also possesses tact and excellent interpersonal skills.
• Detail-oriented.
• Able to work independently and as a team.
• Proactive and self-motivated.

Overview*

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities*

You will be responsible for the following:

Leadership and Strategic Planning

Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.

Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
  Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
  Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
  Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure 1) adequate planning of project phases and bed closures to minimize disruption to inpatient operations, 2) user requirements are adequately captured in project specifications, 3) site works are carried out in compliance to hospital standards e.g. infection control, 4) projects are completed on time and within budget.
  Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
  Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
  Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
  Handle customer complaints and follow up with service recovery if necessary.
  Review and update policies and procedures as needed.
  

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
  Perform any other duties as assigned by Reporting Officer.
  

Requirements*

Qualification Required and Area of Discipline

• Degree in any discipline.
• Healthcare experience will be advantageous.

Skills and Knowledge

• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• At least two years’ working experience, preferably in service industry

Personal Traits

• Positive, pro-active, motivated with “can-do” attitude
  Ability to multi-task and work independently and as a team
  Service oriented and customer focused
  

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

As part of the multidisciplinary team, provide holistic and incredible care, empower patients and caregivers to take charge of their own health through technology, raise awareness and accessibility of available resources that can be tapped on, nudging them towards action.

Strategic outcomes and goals include:

• To build relationships with internal (care team) and external stakeholders (patients and caregivers).
• To contribute to achieving clinical outcomes for preventive health screenings and reduce readmission and escalations to tertiary care, and, to gather social determinants of health pertinent to influencing social and health outcomes in positive ways
• Leverage on technology to empower patients to improve health literacy and accessibility to resources
• Responsible for assisting in coordinating and providing patient care activities. This includes the use of IT systems to track, perform and document established clinical indicators and care given to patient.
• You will perform basic parameter measurements, close preventive screening and vaccination gaps in relation to national programmes/initiatives.
• You will also provide basic health education to improve patients’ knowledge on lifestyle management, social and physical activities through social prescribing, the use of health monitoring devices (e.g. home blood pressure, glucose and weight monitoring, as well as advise patients on vaccination requirements.)

Requirement

• Diploma preferred.
• Qualification in health promotion will have an advantage.
• Preferably with some working experience in healthcare
• Good verbal and written communication skills
• Pleasant disposition and personality
• Possess good interpersonal skills, a positive attitude towards work and is a team player.
• Good communication and coordination skills
• Self-motivated and has interest in patient care.
• Able to communicate in English and a local language/dialect.
• Proficient in Microsoft Office including Excel, Words and Power Point
• Savvy in navigating IT programs

• Owns the master product information of all details and specifications; acts as the product go-to person in the organization.
• Devise product marketing plans for how the products will be sold, different sales channels, price point & advertising, in both local & overseas markets.
• End to end project management of new products development cycle from ideation to go-to-market launch.
• Conduct market research, derive data from online tools & social listening, consumer sampling surveys, internal feedbacks, etc.;
• To understand market trends and consumer likes into snacking and providing recommendations to business teams.
• Work with internal teams such as R&D, Design, Supply Chain and Business teams to project manage and ensure key milestones are met i.e. new products, new pouch sizes, etc.
• Manage & execute Lo Hong Ka and Jynns products' positioning as a consolidated products portfolio for the organization.
• Responsible for product features copywriting, product description, products' ad copy and product design feedback.
• Responsible for products' content, online and offline, to ensure the copies are compelling to audiences.
• Work with Malaysia Marketing Team to improve and on part on all marketing plans
• To act as the communication point for both Malaysia and Singapore Marketing Team
• To support the General Manager to run a smooth operation in Singapore

Requirements:

• Diploma / Degree in Product Marketing, Branding, or related field.
• 2-3 years’ experience in a product marketing and/or product branding position, or in a similar role.
• Familiar with product marketing tactics (e.g. coordinated product launch in more than 1 market).
• Conducted marketing analysis before with qualitative and quantitative data.
• Good understanding of how FMCG products are being sold.
• Creative and keen eye for detail with excellent written and verbal communication skills.

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

Radiographer is responsible for the providing prompt diagnostic imaging services to the patient, ensuring patient safety and proper care of equipment. Assist Centre In-charge/ Senior or Principal Radiographer to guide and supervise junior and student radiographers when required.

Job Responsibilities:

• Perform general radiographic examinations and/or at least one of the area of specialty including mammography and/or ultrasound and/or Bone Mineral Densitometry.
• Responsible for the safety and welfare of the patient.
• Maintain a clean and safe environment; adhere to safe work practices especially in radiation safety and infection control.
• Ensure proper usage and care for all equipment at the specific diagnostic centre.
• Perform other administrative duties or ad-hoc quality departmental projects/activities as assigned by the reporting officer/ Lead Radiographer
• Apply the ALARA principle for all procedures.
• Responsible for general housekeeping of the allocated diagnostic centre.
• Render prompt and courteous service delivery to external and internal customers.
• Ensure efficient running and operations of their area of responsibility.
• Assist the Radiographer-In-Charge / Senior or Principal Radiographer to ensure quality control procedures are performed diligently.
• Ensure AHPC certification is achieved after one / two years depending on qualification(s).

Job Requirements:

Required Skills and Experience
• Recognized degree in Diagnostic Radiography.
• Professional Licence: R1 license with Centre for Radiation Protection and Nuclear Sciences, National Environment Agency.
• Timely update and renewal of RI license.
• Registration with Allied Health Professions Council.
• Excellent written and verbal communication skills.
• Strong organisational skills and able to multi-task in a fast-paced environment.
• Participate in continuous medical education and quality assurance programs as directed by Radiographer In-charge / Senior or Principal Radiographer.
• Complete all assigned tasks in an organized and timely manner.
• Service orientated and customer focused. Have a compassionate, caring and friendly attitude.
• Able to work in a fast-paced environment and under pressure.
• Effective communications and coaching skills.
• Good team player.

Preferred Skills and Experience
• Mammography and ultrasound experience preferred.
• Ability to communicate in vernacular languages
• Knowledge of basic programming and advanced applications of MS Word, Excel and PowerPoint will be an added advantage.
• Knowledge of NGEMR, Epic usage and RISPACS would be an additional advantage.

(Please note that the working hours is on 5.5 days' work week)

Overview

As Local Coordinator and as part of the Blended Care Team, you will assist the care management team in developing social activities and interest groups for residents at a physical centre, under the Health District @ Queenstown. This effort is in part to support social-health integration and enhance care delivery in the community.

These activities include working with residents and community partners to co-create, plan and conduct ground-up activities (e.g. exercise groups, hawker centre tours, etc.), encourage residents to participate in suitable programmes, within and beyond the physical space and oversee the general operations at the centre.

You will be involved in facilitating the development and implementation of Health District Queenstown Lighthouse Projects involving National University Health System (NUHS) and various community partners in Queenstown to support social-health integration and enhance care delivery in the community.

Job Responsibilities

You will be responsible for the following:

1. Co-create and organise activities and interest groups at the physical space

· Engage residents and volunteers to co-create, plan, and conduct activities and interest groups e.g. hawker centre tours to share on healthier eating habits.

· Encourage and support residents to self-run activities and interest groups

· Partner with local community leader(s) and stakeholders to organise programmes and services

· Organise regular resident engagement sessions to gather feedback on activities and services provided by the Blended Care Team

· Develop and implement strategies to raise awareness of the space amongst Queenstown residents

2. Encourage residents to participate in suitable activities and programmes

· Encourage and direct residents to participate in suitable health and social activities (e.g. exercise, volunteerism, interest groups) at the space and in the community

· Coordinate with the Blended Care Team to ensure residents’ health and social care needs are met

3. Facilitate development of the physical space and oversee general operations

· Facilitate the conceptualisation and development of the physical centre

· Oversee general operations of space, and support in logistics and budgeting matters

· Record attendance and other data for evaluation

Requirements

· Bachelor Degree in the field of Social Sciences (e.g. social work, counselling, psychology), with prior experience in related areas such as social care services, aged care services and/or community engagement.

· At least 2 – 3 years of working experience.

· Ability to work independently, adaptable, analytical and a good team player.

· Strong communication and stakeholder management skills, and able to engage with partners and older adults in the community.

· Good organisational, time management, administrative and interpersonal skills.

· Good written and verbal communication skills in multiple languages and dialects is preferred.

· Proficient in Microsoft Office Suite with ability to learn new IT systems.

Overview

As a member of Precinct Planning and Development Department under Regional Health Systems Office (RHSO), you will be involved in development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

Healthy Precinct is a geographical location with an environment and culture that supports residents to achieve and sustain healthy lifestyles.

The successful candidate will be placed in an appropriate position based on experience.

Job Responsibilities

1. Support in planning and operationalising of Health Precincts concept to achieve health-social integration with internal and community stakeholders
2. Support in developing and operationalising plan to empower community to take care of their health.
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Engage & build partnership with internal and community stakeholders e.g. grassroots organisations, social service agencies and healthcare providers to keep patients and residents healthy and integrated care across care settings
6. Secretariat work for meetings
7. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Minimum 2 years of working experience
• Able to think critically
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges

Overview and purpose of the position

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

• To facilitate and create a smooth and seamless process to enrol eligible residents on Healthier SG
• To effectively communicate and convey the mission, vision and its benefits of Healthier SG
• To render assistance in residents in resetting of Singpass
• To educate and assist residents with the successful on boarding to Health 365 and Health Hub App
• On-board residents who are Non-adopter to H365 Lite

Qualifications and Job Requirements

• Validate individual’s incentive who completed their 1st Health Plan Consultation
• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 3 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

As a Dental Surgeon in the National University Polyclinics, you will be part of the larger NUHS system with an active role in developing an end to end approach to meet the challenges of an aging population and increasing demand for dental services.

You will be part of the clinical team to provide dental services to the patients. You will work closely with the dental, operations, nursing and medical teams. Roles include clinical management of patients, education and research activities and planning of services.

You will play a key role in a new model of clinical care, training of future generations of oral healthcare professionals and health services research projects.

Job Requirements

• A basic dental degree from Singapore e.g. BDS, or dental degree recognised by the Singapore Dental Council
• At least 4 years of post-graduate experience
• Desire to expand knowledge from both a clinical and administrative perspective, including management and leadership skills
• Possess good interpersonal and people management skills
• Any other responsibilities assigned by Dental Head or Director of Dental Services

You will be involved in patient management, team based care, education, research and audit activities for the benefit of our patients and the clinic. You will also lead a team in providing holistic patient care for our patients.

You will be part of the larger NUHS system playing an active role in developing an end-to-end approach to meeting the challenges of an aging population and increasing demand for medical services.

You shall demonstrate good diagnostic assessment to the patients and perform any other duties as directed by the Head of Polyclinic and NUP. Candidates with leadership qualities will be considered for leadership roles in the organization.

Job Requirements

• Family Physician accredited and registered into the Family Physician Accreditation Board (FPAB) and the Singapore Medical Council (SMC)
• At least 3 years of experience as Medical Officer or similar experience with at least 1 year in Primary Care setting (Polyclinic or General Practice work)
• Good clinical skills and judgment in patient management
• Good interpersonal skills and rapport with patients, caregivers and colleagues
• Willingness to continually update professional knowledge and skills

The Mobile Support Team aims to bring mental health services to the community. Our beneficiaries include persons with mental health conditions and their caregivers, whom we reach out through home visits and out-of-centre intervention sessions.

Key Responsibilities:

Responsible for updating of clientele data and programme information and provide support for the centre’s operational/outreach activities.

Data and Information Management

· Update clientele data and programme information

· Compile data and collate information for management reporting

· Ensure proper filing of office records and maintenance of all administrative files where necessary

Outreach Support

· Assist in the coordination of in-house and outreach activities and events

· Support outreach activities at our event booths

· Distribute outreach materials and maintain its inventory

· Consolidate feedback and evaluations

· Compile photos, feature articles and relevant documentation for each activity

Administration and Reception

· Perform reception and front office duties

· Provide administrative support to designated COMIT and CREST programmes

· Assist to chaperon vendors/contractors during repair works or maintenance when required

· Monitor and assist in the booking of meeting/counselling rooms when needed.

Requirements

· At least GCE O Level/A Level certificate or Diploma in any discipline

· Preferably some experience in both office administration and front office responsibilities with good telephone etiquette skills

· Highly proficient in Microsoft Office (especially Excel)

· Independent and service-oriented team player

· Possess effective organisational and follow-up skills with a sharp eye for details

Work Location

· Blk 257 Jurong East Street 24

To apply, please email to [email protected]
Kindly be informed that only shortlisted candidates will be notified.

The Opportunity:

We are looking for Senior /Staff Nurse to join us for various disciplines to provide high quality patient care.

Job Responsibilities:

The incumbent shall be responsible to:

• Assess, plan, implement and evaluate care for patients in the appropriate discipline under the direction of the Nurse Clinician in the individual units
• Provide high quality patient care in various disciplines by performing clinical procedures that will meet the patients’ immediate physical and emotional needs

Job Requirements:

• Diploma in Nursing or State Registered Nurse Certificate
• Relevant Advanced Nursing Diploma or equivalent is preferred for candidate applying for the Senior Staff Nurse position

SAMH SAY-IT! (Sports, Arts, Youth Integrated Team) provides assessment and intervention for youths, and engages youths for ongoing monitoring and support. YIT also works actively with youth agencies, schools and community partners to provide holistic case management for youths and their families.

Responsibilities:

Basic Emotional Support

· Manage client through client engagement, information gathering,case assessment (BPSS, risk & needs assessment and other relevant assessment tools), case conceptualization, case planning and intervention plans for best clients’ outcomes

· Provide supportive counselling to clients through face-to-face and/or

online means

· Conduct visits to school/centre, home or hospital

· Advocate for the protection of client's dignity and rights

Screening

· Screen referred young persons for mental health distress

· Recognise different levels of distress and provide relevant resources and basic supportive counselling via phone and face-to-face

· Identify presenting/underlying issues so as to design a care plan to enhance/maintain and promote psychosocial functioning of clients

· Link youths or caregivers with appropriate services for continuity of care

Programming

· Conduct risk assessments and ensure safety plans

· Monitoring youths at risk of mental health issues

· Facilitate group activities in collaboration with the centre team

· Plan, coordinate and accompany youths for outdoor activities as well as collaborate with team on such outings

· Plan and coordinate social recreational activities and events

· Ensure safety and well-being of youths and caregivers at all times in and out of centre

· Inform professional staff of critical situations involving conflict, violence and other emergencies promptly

· Manage and/or assist in crisis intervention

Outreach and Co-Lab

· Be involved in outreach initiatives to raise mental health literacy in young people and the general public

· Coordinating, planning and creating social media posts for outreach

· Coordinate volunteers, co-lab partners, mentees and interns, and ensure proper documentation

· Source for and liaise directly with persons-in-charge of various agencies or groups who provide youth volunteers

Administration and Evaluation

· Perform administrative duties (complete case notes, compile basic statistics and reports, file documents, handle public enquiries through phone, email and face-to-face)

· Administer K10 evaluation to youths and caregivers, and ensure proper documentation

· Assist Head and Admin Officer in Annual Report or statistics collation when necessary

Operations

· Coordinate and design monthly programme calendar

· Manage day-to-day operations of centre (e.g. opening and closing of centre, stocktaking, maintaining walk-in area and displays,overall crowd control)

· Coordinate and attend to all visits to the centre

· Report and follow up on any faulty equipments or furniture promptly to ensure smooth operation of the centre

· Ensure maintenance of premises and property

Other Duties

· To work on ad-hoc SAMH projects, community outreach programmes and events, ie World Mental Health Day, YOUth Alive!,etc.

Requirements:

· Diploma in Social Work, Counselling or Psychology preferred or health & management, human services

· Must be proficient in MS Word, Excel and Powerpoint

· Experience with and having skills in the arts (visual arts, music,drama, dance, etc), sports and/or events management will be an added advantage

· Fresh graduate or 1-2 years of experience

· Independent and able to work in a team

· Motivated, energetic, enthusiastic and passionate to serve youths

The incumbent is responsible to :

• Ensures medication management in own area of work is efficient, zero-wastage and inaccordance with best professional practices
• Reviews medication orders (medication chart or prescription) for appropriateness and intervenes with prescriber or follows up where necessary
• Ensures medications received by patients are packed correctly and dispensed within target turnaround time
• Ensures that all medication related costs and revenue in own course of work are accounted for and accurately recovered where applicable
• Assigns, overseas and reviews the work of subordinates in the same area of work. Ensures that all prescription, sales, supply, storage and distribution of medications, as well as their documentation, comply with legal requirements and relevant regulations established by the relevant authorities
• Precepts and trains pre-registration pharmacists, pharmacy technicians and pharmacy/pharmaceutical students according to training plan and guidelines
• Attends and provides lectures and other forms of continuing education to pharmacy staff and other hospital employees
• Provides feedback to inform department's continuing education agenda
• Leads research or quality improvement projects in the department

Job Requirements :

• Degree in Pharmacy accredited by the Singapore Pharmacy Council
• Registered Pharmacist with the Singapore Pharmacy Council
• Minimum 2 years' experience in hospital pharmacy-related work or minimum 1-2 years' experience in hospital pharmacy-related work with a relevant postgraduate degree

This position requires the dietitian to provide medical nutrition therapy to patients from various clinical disciplines at both inpatient and outpatient settings. The dietitian will also need to participate in community and public education/ activities to promote healthy eating and nutritional well-being. As part of continuous improvement, the dietitian is expected to contribute in quality improvement and/ or research activities.

As a senior dietitian, you will guide and mentor junior Dietitian, train and teach students on clinical placements, and participate in teaching of healthcare professionals.

Job Requirements:

• Bachelor Degree in Nutrition and Dietetics/ Master of Science in Nutrition and Dietetics/ Postgraduate Diploma in Dietetics
• Candidates with prior relevant experience preferred
• For the Senior position, a minimum of 4 years’ relevant experience in clinical setting with at least 1 year in a supervisory capacity preferred

You will be involved in patient management, team based care, education, research and audit activities for the benefit of our patients and the clinic.

You will be part of the larger NUHS system playing an active role in developing an end-to-end approach to meeting the challenges of an aging population and increasing demand for medical services.

You shall demonstrate good diagnostic assessment to the patients and perform any other duties as directed by the Head of Polyclinic and NUP.

Job Requirements

• Full medical registration with Singapore Medical Council
• At least 3 years of experience as Medical Officer or similar experience with at least 1 year in Primary Care setting (Polyclinic or General Practice work)
• Good clinical skills and judgment in patient management
• Good interpersonal skills and rapport with patients, caregivers and colleagues
• Willingness to continually update professional knowledge and skills
• Keen to work towards achieving a Graduate Diploma in Family Medicine and Master of Medicine

You will provide optimum psychosocial and emotional care to the patients so that they can cope better with their medical and living conditions. You will work closely with multi-disciplinary professionals as you pursue holistic care for patients and should be skilled in individual and group therapy. You will be involved in talks and workshops, supervision of social work undergraduates, networking with government and community agencies, and training and research. There is also the opportunity to be involved in planning and development of social work services, and social work policies and procedures.

Requirements

• Bachelor Degree in Social Work or Graduate Diploma in Social Work.
• Minimum 2 years' experience as a Medical Social Worker or 5 years’ experience in non-healthcare sector(s).
• Registered Social Worker (RSW) with the Singapore Association of Social Workers is preferred.
• Candidates with a Post-Graduate Diploma in Counselling will have an added advantage.
• Effective clinical skills in assessment, intervention, casework and counselling
• Excellent team player.
• Ability to work independently in running clinical services at polyclinics.

The incumbent is responsible to:

• Perform specimen reception, preparation, and packing of specimens
• Assist with telephone reception duties and ensure patients’ bills are accurate and correct
• Carry out specimen analysis, operate, maintain and troubleshoot the analysers and validation of results
• Able to troubleshoot and explain basic problems and escalate when required
• Knowledgeable on Quality Control (QC) (eg. Westgard, criteria, EQA) and verification of QC results and assist to troubleshoot issues
• Adhere to the department’s standard operating procedures and safety requirements
• Assist in the supervision and guiding of junior staff
• Revise or write new SOP

Job Requirements:

• Degree in relevant field or equivalent.
• Relevant working experiences.
• To perform 3 rotating shifts - morning, afternoon and night shifts.

Key Responsibilities:

Event Planning and Coordination:

• Plan, organize, and coordinate all logistical aspects of roadshow events, ensuring seamless execution from inception to completion.
• Develop comprehensive event timelines, budgets, and project plans, and adhere to deadlines and financial parameters.
• Liaise with internal stakeholders, including marketing, sales, and operations teams, to align event objectives with overall business goals.

Vendor and Venue Management:

• Source and negotiate with vendors, suppliers, and venues to secure competitive pricing and ensure high-quality event delivery.
• Coordinate logistics such as venue selection, catering, audiovisual requirements, and transportation.
• Manage relationships with vendors and ensure all contractual obligations are met.

On-Site Event Management:

• Oversee event set-up, tear-down, and day-of logistics to ensure smooth operations.
• Supervise on-site staff, volunteers, and temporary personnel, providing guidance and support as needed.
• Address any issues or challenges that may arise during events promptly and effectively.

Compliance and Risk Management:

• Ensure compliance with all relevant legal, health, and safety regulations throughout the planning and execution phases.
• Implement risk management strategies to mitigate potential hazards and liabilities.

Post-Event Evaluation and Reporting:

• Conduct thorough post-event evaluations to assess event success and effectiveness in meeting objectives.
• Analyze attendee feedback and performance metrics to identify areas for improvement and make recommendations for future events.

You will be responsible in providing Occupational Therapy in inpatient and/or outpatient in an integrated general hospital You will participate in administration, clinical supervision, research supervision, professional education as and when required.

Job Responsibilities

• Assess and manage patients referred for occupational therapy independently
• Implement appropriate treatment plans and comply to clinical standards
• Provide timely review of patients in the continuum of care
• Document patient’s progress and records accurately
• Manage and supervise C-reg/junior OTs where applicable.
• Involve in administrative duties such as charging, statistics collation.
• Communicate and collaborate with other healthcare members in the multi-disciplinary team
• Participate and assist in managing clinical and/or service initiatives
• Assist in providing clinical education of occupational therapy students
• Contribute to departmental in-service training programmes and hospital educational talks

Requirements

• Recognised Diploma / Degree in Occupational Therapy
• Fresh grads are welcome to apply
• Interest in working in the following areas: Geriatrics, Neurology, Orthopedics (including hand therapy) & Palliative Care, prior experience in any of these areas will be an advantage
• Good communication and interpersonal skills
• Able to work well in a team and also independently
• Competent in using Microsoft Office

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.