About the Role:
Are you passionate about ensuring the delivery of high-quality, impactful solutions? As a QA Engineer, you’ll play a critical role in transforming personalized healthcare by ensuring our cutting-edge AI and telehealth solutions meet the highest standards. Working closely with our Head of Engineering and a dynamic team, you’ll design and execute rigorous testing processes to support the development of game-changing healthcare technology for Asia.

This isn’t just about testing—it’s about building the future of healthcare. From ensuring the scalability of AI-driven relationship management to verifying personalized health insights and tailored treatments, you’ll help redefine what’s possible in telehealth.

Why Join Us?
This is more than just a job—it’s a mission. While there may be trade-offs in compensation, we offer the chance to be part of something transformative. You’ll take ownership of QA processes for impactful projects, working with a passionate team dedicated to using technology and innovation to change lives.

What You’ll Do:

• Review quality specifications and technical design documents to provide timely and meaningful feedback.
• Develop and maintain detailed, comprehensive, and well-structured test plans and test cases.
• Estimate, prioritize, plan, and coordinate quality testing activities across our engineering projects.
• Design and execute manual and automated test cases to validate AI and telehealth solutions.
• Identify, document, and track software defects to resolution, ensuring timely fixes.
• Collaborate with developers and the Head of Engineering to ensure seamless integration of QA processes into the development lifecycle.
• Continuously improve QA processes, tools, and techniques to support scalable, high-quality solutions.

Who You Are:

• You are passionate about delivering high-quality solutions that make a meaningful difference.
• You have experience in developing and executing manual and automated test cases.
• You’re skilled in reviewing technical design documents and creating test plans and cases.
• You’re familiar with QA tools, methodologies, and frameworks.
• You thrive in fast-paced, high-growth environments and enjoy building solutions from scratch.
• You have strong analytical and problem-solving skills and are detail-oriented.
• Experience in healthcare data or applications is a plus but not mandatory.

What We Offer:

• The chance to work on meaningful projects that transform healthcare in Asia.
• A collaborative and innovative team culture where your contributions matter.
• Ownership over impactful QA projects with the freedom to shape testing strategies.
• Flexibility to work remotely with occasional travel across Asia to collaborate with the team.
• An opportunity to join a mission-driven team passionate about making a real difference in healthcare.

Why Join Us?

• Impact: Play a pivotal role in ensuring the quality of transformative healthcare solutions.
• Ownership: Full responsibility over QA processes and the freedom to shape testing methodologies.
• Flexibility: Work remotely, with opportunities for travel across Asia.
• Mission-Driven: Join a team passionate about changing lives through technology and innovation.

Join us, and let’s redefine healthcare together.

About Us:

At our core, we are a digital health startup with a bold vision: we believe in a future where healthcare is personalised, accessible, and affordable for everyone. Over the past four years, we’ve built a telehealth platform that has transformed healthcare in Singapore, Hong Kong, and Japan. But this is just the beginning.

We are looking for someone who shares our vision and is ready to join us on this journey towards reshaping healthcare in Asia. If you’re ready to do something truly impactful, this is the opportunity to create a legacy that will define the next generation of healthcare.

About the Role:

As a Data Engineer, you’ll take full ownership of our data infrastructure overhaul, focusing on creating a reliable, scalable, and efficient data ecosystem. You’ll address tracking issues, implement robust data governance, and ensure seamless data flows between our Customer Data Platform (Segment), BigQuery, and downstream tools.

This role requires a proactive, detail-oriented individual with strong technical skills and a collaborative mindset to work closely with Product, Growth, and Engineering teams.

Why Join Us?

This is more than a job—it’s a mission. While there may be trade-offs in compensation, what we offer is the chance to be part of something transformative. You’ll have ownership over impactful projects and the opportunity to work with a passionate team dedicated to changing lives through technology and innovation.

What You’ll Do:

• Review and resolve tracking inconsistencies, including issues with funnel analysis and data gaps.
• Audit the integration and configuration of Segment and BigQuery, ensuring accurate and complete data collection.
• Conduct a root cause analysis of past tracking issues and implement long-term solutions.
• Build, optimise, and document ETL pipelines to ensure accurate and reliable data flows.
• Enhance tracking schemas, event definitions, and data integration processes to support business needs.
• Collaborate with Product and Growth teams to create a unified tracking plan, ensuring alignment and consistency.
• Develop and enforce data governance standards, including naming conventions, event schemas, and processes for implementing tracking changes.
• Implement real-time monitoring and alerting systems to identify and resolve data anomalies proactively.
• Create robust processes for testing tracking updates in staging environments before production deployment.
• Provide training and documentation to key team members, enabling them to query and interpret data confidently.
• Evaluate and optimise existing tools like BigQuery and Segment for scalability and evolving business needs.
• Design solutions to accommodate new product features, platforms, and growth initiatives without disrupting existing data flows.

Who You Are:

• Strong expertise in data engineering, with a focus on BigQuery and Segment.
• Proficiency in SQL, data modelling, and ETL pipeline development.
• Knowledge of event tracking best practices, including debugging and optimisation for marketing funnels.
• Familiarity with data orchestration tools such as dbt or Apache Airflow.
• Strong understanding of data governance and quality assurance practices.

What We Offer:

• The chance to work on meaningful projects that have the potential to transform healthcare in Asia.
• A collaborative and innovative team culture where your contributions truly matter.
• Ownership over impactful projects and the freedom to explore cutting-edge technologies.

Why Join Us:

• Impact: Be part of something truly transformative—help lead the shift towards personalised healthcare in Asia.
• Ownership: Full responsibility over the engineering function and the freedom to shape technical direction.
• Equity: Share in the long-term success of the company.
• Flexibility: Work remotely, with occasional travel across Asia to collaborate with the team.
• Mission-Driven: Join a team that’s passionate, focused, and committed to making a real difference in healthcare.

MAJOR DUTIES AND RESPONSIBILITIES

A. SPECIFIC (80%)

• Be certified and trained in skills as an ACP Facilitator and ACP Trainer.
• Facilitate ACP discussions with patients/individuals, families and NHS.
• Document these discussions and the wishes of the patient/individual in the appropriate forms (these may be hard copies or electronic forms).
• Update and liaise with primary care physicians on patient’s advance care plan.
• Coordinate between patients/individuals, relatives, and healthcare team for ACP facilitation and to follow-up with the necessary appointments for them.
• Mentor, train and guide junior ACP Facilitators in ACP case management, documentation and communication skills.
• Develop and improve ACP training curriculum and programmes e.g. Advocacy, General ACP and Preferred Plan of Care (PPC) Facilitation courses.
• Be involved in grief bereavement work and provide psychosocial support to patients and where appropriate, follow up with referrals to spiritual and/or psychiatric support.
• Develop and be involved in the spiritual care work and support for ACP patients and their family members.

B. GENERAL (20%)

• Support or conduct ACP awareness talks, road shows and training.
• Work in collaboration with key stakeholders in the evaluation and quality improvement processes for the ACP program.
• Participate in conducting audits, research and surveys related to ACP. Where necessary, staff will be nominated as co-investigators of research projects and are expected to be involved in data collection, abstract and paper writing etc.

JOB REQUIREMENTS

EDUCATION, TRAINING AND EXPERIENCE

• A Degree with 5 to 6 years of working experience
• Strong communication skills, motivated, resourceful and a good team player
• Experience in ACP facilitations for 2 to 3 years in any setting

B. PROFESSIONAL LICENCE

• Nursing or allied health (social work etc.) background preferred.

ABNORMAL PHYSICAL WORKING CONDITION

• Staff may be required to travel to patients’ homes, other step-down care units or other locations as needed to conduct ACP discussions.
• Staff may be exposed to patients and their family members of various psychological and emotional states and who possess varying personality traits.

Job Purpose:

Responsible for planning, developing, delivering and evaluating appropriate individualized educational services, learning programmes and instructions for special needs students in both self-contained and integrated settings in consultation with other school personnel.

Job Responsibilities:

• Implement and monitor effective teaching & learning pedagogies, intervention strategies for students with Special Education Needs (SEN)
• Design and implement valid and reliable modes of assessment to evaluate students’ progress and development.
• Identify and design support structures to students with SEN
• Work with school leaders and management team to plan and implement school-wide educational and recreational programmes
• Collaborate and consult with allied professionals, parents/caregivers and external agencies to ensure quality support and well-being of students
• Responsible for designing, assessing and reviewing student-centric lessons with engaging approaches to accommodate individual learning styles
• Advocate to Heads of Department appropriate instructional learning resources to value add to students’ learning
• Review and reinforce learning activities using lesson plans and teaching strategies to help students to master concepts and skills
• Implement the use of information technology in lesson preparation and teaching to engage learners
• Research and keep abreast of up-to-date subject knowledge and design teaching resources in professional learning teams
• Supervise students and manage pupil behaviours in the classroom and on school premises to inculcate school values and enforce discipline
• Document concerns of students to facilitate problem solving with parents and professional support staff
• Conduct Parent-Teacher Conferencing to discuss students’ strengths, weaknesses and identify areas of focus to support IEP goals and transition
• Provide information to parents for home-school communications to support students’ progress
• Make home visits for students with high support needs and craft intervention strategies to meet student social and emotional needs
• Establish work plan priorities to meet school strategic thrusts
• Actively involved in staff meetings, co-curricular activities, educational conferences, and school programs.
• Participate in parents' evenings and school-wide training events to promote home-school partnership.
• Participate in organizing school events, including sporting events, learning journey and other excursions like camping trips and educational tours

Job Requirements:

• Diploma/ Degree from recognised Institutions with GCE ‘O’ level credits in English and Mathematics
• Prior experience with Students with Mid Intellectual Disabilities (MID) is preferred
• Specific subject knowledge, knowledge in special needs education and behaviour modification, Microsoft office (Excel, Powerpoint, Word)
• Interpersonal skills, classroom management skills, takes Initiative, effective communication Strong in verbal and written English
• Prior experience handling Numeracy/ Literacy, WPLN, Science, HSR, SEL/ CCE and Vocational Guidance is an added advantage.
• Working location: Choa Chu Kang

About us

Since the 1930s, the way we commute, socialise and even how we make payments have changed, and yet our fundamental approach to the healthcare system hasn’t.

At Ordinary Folk, we’re reimagining the building blocks of healthcare, through Noah, Zoey, and Cyrus. Noah allows men to receive remote diagnosis and treatment across varying areas of care. Through Zoey, women’s sexual wellness and fertility journeys are supported with thoughtful products and services. Cyrus, our modern logistics fleet makes ultra fast deliveries for medication with the help of AI.

Job description

As a Full-stack Engineer at Ordinary Folk, you’ll help to:

• Developing and directing software system validation and testing methods.
• Directing our software programming initiatives
• Overseeing the development of documentation.
• Working closely with clients and cross-functional departments to communicate project statuses and proposals.
• Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems.
• Managing the software development lifecycle.
• Monitoring system performance.
• Communicating key project data to team members and building cohesion among teams.
• Developing and executing project plans.
• Applying mathematics, and statistics to problem-solving initiatives.
• Applying best practices and standard operating procedures.
• Creating innovative solutions to meet our company’s technical needs.
• Testing new software and fixing bugs.
• Shaping the future of our systems.

What we’re looking for from you

• Strong knowledge of HTML, CSS, and Javascript/Typescript
• Proficiency with React for client-side development and Node.js for backend development
• Experience with relational database (e.g. PostgreSQL)
• Experience in production development of RESTful APIs
• eCommerce experience. You have experience building eCommerce platforms (e.g. customer
• management, transactions, order, invoicing) and have the requisite skills to meet the technical demands.
• Startup experience. You will have a huge passion for startups and fast-growing teams. You will have been part of the journey of a successful startup.

Why join Ordinary Folk?

Our mission is to revolutionise the way people access medical treatment.

We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep.

Working with medical professionals in each country, who are armed with decades of expertise in their specialised fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

Looking for the highlights?

• We’re one of the fastest-growing healthcare companies in Asia.
• You’ll be working alongside team members who’ve joined us from companies like BBH, Grab, Unilever, Ogilvy and IDEO.
• Join a team of 40 on the ground floor of an exciting start-up ready to blast off.
• Employee equity scheme giving you a share in the company and the work we do.
• A development allowance so you can upskill yourself and your career.

What is working at Ordinary Folk like?

We’re not your stereotypical healthcare company. We’re a bunch of creatives, entrepreneurs and tech-driven individuals from a wide range of cultural backgrounds – all with a focus on delivering better health to people.

Our team is based around Asia and as long as you’re between GMT+7 and GMT+11, you can work wherever you want. We also hate overbearing managers – at Ordinary Folk, the best ideas, not the manager’s ideas, win.

Life moves pretty fast around here because speed and execution matter more than anything else. But we believe that the A+ players at Ordinary Folk need and deserve the freedom to contribute their best to the company so they can help keep our trajectory on the up.

Contact and apply to [email protected]

Patient registration. Drug dispensing. Admin duties. Must be conversant in English, Mandarin and Malay. Must be comfortable with the use of computers. Clinic is in the west. Need to be prepared to work mornings, afternoons and nights, weekends and weekdays. Preferably has past history in similar line.

The Challenges

You will provide psychological services for both inpatients and/or outpatients within the psychiatric services as a member of a multi-disciplinary team of mental health professionals. For the positions of Senior Clinical Psychologists, you will provide leadership to subordinate levels of staff and participate in the duties of subordinate levels of staff as and when necessary. As a clinical psychologist in the Psychology Department working with adults, you will be expected to:

• provide services that include psychometric assessment, as well as individual and group psychotherapy
• contribute to mental health promotion programmes and psychological duties within the institute’s framework
• participate in or conduct research

The Requirements

• Master of Psychology in Clinical Psychology from an established university
• Preferably relevant working experience
• For the Senior Clinical Psychologist, preferably with 5 to 8 years of working experience
• Good interpersonal skills and the ability to work independently in a multidisciplinary team.
• Accreditation, registration or license for practice with an established or recognized psychological professional body will be an advantage.

Clinical Associate is responsible for the total management of patients in the hospital under the supervision of senior doctors. They perform duties equivalent to that of a medical officer and will take on duties such as conducting ward round, preparing patients for procedure, on-call duties, assisting in clinic sessions, and any other duties as assigned by their supervisor.

• Possess Medical Degree from an accredited University / College in the country it was awarded and with results of the national licensing examination (if applicable)
• Registered as a medical doctor in the country of conferment of Medical Degree and last place(s) of practise
• Possess at least 3 years of post housemanship working experience as a medical officer (or equivalent) in the relevant field/specialty
• In active clinical practise for the immediate past 3 years
• Candidate whose basic medical qualification is not conducted in the English language must provide evidence of English Proficiency and meet the acceptable score specified by the Singapore Medical Council

As a Resident Physician, you will be responsible for the total management of patients under the supervision of senior doctors and incollaboration with other healthcare professionals. Your duties include providing medical consultations, on-call/stay-in night duties, managing outpatient clinics, supervising junior doctors, attending operating sessions and any other duties as assigned by your supervisor.

• Possess a basic or postgraduate medical qualification from one the Universities/Medical Institutions listed in the Schedules of the Singapore Medical Council;
• Registered as a medical doctor in the country of conferment of medical qualification and last place(s) of practise;
• Possess at least 3 years of post housemanship working experience as a medical officer (or equivalent) in the relevant discipline;
• Remain in active clinical practise for the immediate past 3 years;
• Candidate whose basic medical qualification is not conducted in the English language must provide evidence of English Proficiency and meet the acceptable score specified by the Singapore Medical Council

# location at Orchard/ Suntec
# beauty product
# 5days work (Sat & Sun work, off-day on weekdays)
# Training provided

Key Responsibilities

● Drives top line store sales and growth by personally selling to customers

● Proactively engages with customers, reads cues and responds effectively

● Creates enthusiasm for selling strategies by inspiring, supporting and

mentoring others’ selling behaviours

● Work in a fast-paced retail environment with a 5-day workweek and 9-hour shifts (including a 1-hour lunch break)

● Displays expert product knowledge and takes initiative to elevate personal and peer knowledge of product categories

● Responsible to meet minimum monthly sales target

● Contributes to and thrives in a sales-driven culture.

Requirement

● An excellent communicator with strong interpersonal skills

● A team player with a positive attitude and enthusiasm for sales

● Able to work in a dynamic environment and adapt to changing situations

●Passionate about the beauty industry and eager to share their knowledge

Benefits:

● Monthly Variable Bonuses

● Employee Discount

● Team Bonding

● Career Enhancement

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

* Location: Ubi

* 5 days 9am - 6pm

Responsibilities

• Lead the creation and execution of brand and product marketing strategies to meet business goals and boost revenue and engagement.
• Manage social media content strategy to increase awareness, conversions, and engagement.
• Plan and create short video content to support marketing goals.
• Build and maintain partnerships with influencers, media, other brands, and stakeholders.
• Run paid advertising campaigns on social media to increase online visibility and achieve goals.
• Host and manage livestreams for product launches and online sales, engaging directly with the audience.
• Work with the eCommerce and trade marketing teams on brand campaigns and product launches.
• Write clear and engaging content for social media, blogs, and newsletters.
• Prepare monthly reports on brand and competitor performance, providing insights and identifying growth opportunities.
• Keep up with industry trends to ensure our content is fresh and relevant.
• Perform other tasks as needed.

Requirements

• Degree or diploma in business, marketing, or related field.
• 2-3 years of experience in a 360-marketing role, ideally in FMCG/beauty.
• Passionate about social media trends, especially TikTok and Instagram; skilled in creating/editing short-form videos and hosting livestreams.
• Familiar with WordPress and blog content creation.
• Strong aesthetic sense; basic skills in Adobe Illustrator or online image-editing software like Photopea preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

About Us:

At our core, we are a digital health startup with a bold vision: we believe in a future where healthcare is personalised, accessible, and affordable for everyone. Over the past four years, we’ve built a telehealth platform that has transformed healthcare in Singapore, Hong Kong, and Japan. But this is just the beginning.

We are looking for someone who shares our vision and is ready to join us on this journey towards reshaping healthcare in Asia. If you’re ready to do something truly impactful, this is the opportunity to create a legacy that will define the next generation of healthcare.

About the Role:

Are you ready to make a real difference in healthcare? As a Machine Learning Engineer, you’ll play a pivotal role in redefining how technology can deliver personalized healthcare at scale. Working closely with our Head of Engineering, you’ll join a small but elite team tasked with building cutting-edge solutions that integrate AI, machine learning, and LLMs to revolutionize telehealth in Asia.

This isn’t about maintaining the status quo—it’s about crafting a moonshot vision for the future. You’ll have the opportunity to work on groundbreaking challenges, such as scaling relationship management through AI, delivering personalized health insights, and developing tailored medication and products for patients.

Why Join Us?

This is more than a job—it’s a mission. While there may be trade-offs in compensation, what we offer is the chance to be part of something transformative. You’ll have ownership over impactful projects and the opportunity to work with a passionate team dedicated to changing lives through technology and innovation.

What You’ll Do:

• Develop and deploy machine learning models to support personalized healthcare at scale.
• Work on integrating AI and LLMs to enhance data insights, automate processes, and manage patient relationships effectively.
• Collaborate with the Head of Engineering and leadership team to design and implement technical solutions aligned with the company’s mission.
• Optimize ML pipelines for scalability and performance in a fast-paced telehealth environment.
• Ensure the security and integrity of patient data while leveraging it to create actionable insights.
• Continuously experiment and innovate, staying at the forefront of AI and ML advancements.

Who You Are:

• You’re passionate about using technology to make a meaningful impact on people’s lives.
• You have hands-on experience building and deploying machine learning models in production.
• You’re familiar with AI and LLM technologies and understand how to personalize experiences at scale.
• You thrive in fast-paced, high-growth environments and enjoy the challenge of building solutions from scratch.
• You have strong problem-solving skills and a desire to tackle healthcare’s toughest challenges.
• Experience with healthcare data or applications is a plus but not mandatory.

What We Offer:

• The chance to work on meaningful projects that have the potential to transform healthcare in Asia.
• A collaborative and innovative team culture where your contributions truly matter.
• Ownership over impactful projects and the freedom to explore cutting-edge technologies.

Join us, and let’s build the future of healthcare together.

Why Join Us:

• Impact: Be part of something truly transformative—help lead the shift towards personalised healthcare in Asia.
• Ownership: Full responsibility over the engineering function and the freedom to shape technical direction.
• Equity: Share in the long-term success of the company.
• Flexibility: Work remotely, with occasional travel across Asia to collaborate with the team.
• Mission-Driven: Join a team that’s passionate, focused, and committed to making a real difference in healthcare.

Working in a multi-disciplinary team, you will be responsible to provide quality nursing care through assessment, planning, implementation and evaluation of nursing care to meet the needs of the patients.

You will also be responsible for maintaining standards for professional nursing practice and working cooperatively with other members of the healthcare team to provide integrated care.

Requirements:
- Diploma / Bachelor's Degree in Nursing
- Must be registered with Singapore Nursing Board
- No work experience required

We provide:
- 5 days work week arrangement
- Training and development opportunities

You will provide good pharmaceutical care to our patients in inpatient and outpatient settings.

On a daily basis, you will review patients’ prescriptions and medication charts for appropriateness of drugs prescribed and perform interventions on drug-related problems. Where applicable, you will recommend and monitor patient-specific drug therapy. You will dispense medications to patients, explaining the indications and side effects for drug therapy and instructions for administration. Where needed, you will provide drug information to other healthcare professionals.

Requirements

• Candidate must possess at least a Bachelor’s Degree in Pharmacy/Pharmacology or equivalent
• Eligible for registration with the Singapore Pharmacy Council
• Able to work in a fast-paced environment
• Good listening, written and communication skills

Training Provided

• Relevant in-house clinical competencies
• Soft skills – eg: communication skills, coaching/mentoring skills, etc

Statement of Purpose

To lead and deliver psychological services in Khoo Teak Puat Hospital and YH campus

Major Duties And Responsibilities

SPECIFIC (80%)

• To provide individual and/or group psychotherapy for inpatients and outpatients (e.g. cognitive behaviour therapy, supportive therapy, relaxation therapy, stress management).
• To provide psychometric assessments (e.g. IQ, neuropsychological, dementia).
• To attend to complex inpatients or outpatients, as well as medico-legal and forensic cases.
• To handle direct referrals from other medical professionals, police and the courts.
• To assist in developing the hospital’s peer support program for staff and/or corporate clients and deliver talks and workshops on stress management and mental health.
• To lead and provide supervision to Masters in Clinical Psychology students and junior psychologists.

GENERAL (20%)

• Involvement in support groups (e.g. weight management support group) and/or provide input for relevant hospital programmes.
• To conduct or be involved in research independently or in collaboration with other specialists.
• To conduct teaching and training in psychology or related subjects to mental health or other professionals and/or psychology students.
• To undertake any special duties as assigned by CEO, CMB, COO, HOD and supervisor.

JOB REQUIREMENTS

• Masters in Clinical Psychology with at least 5-10 years of relevant working experience
• Preferably holding or eligible for a valid registration, license or practising certificate with an established or recognised psychological professional body such as APA, APS or BPS.

Yishun Health is a network of medical institutions and health facilities in the north of Singapore, under the National Healthcare Group. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.

Clinic Operations Manager

This role reports to the COO Office. Bridgepoint Health is an operating entity of Sheares Healthcare. As a clinic operations manager, you serve as the bridge between the HQ team and the Clinic team. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

The Job

1. Operational Excellence

Ensure clinic’s operational excellence and superb patient experience / satisfaction

Serves as the point of escalation for all clinic matters (internal and external)

Data driven approach and provide relevant data for the proactive management of clinic excellence

Develop and implement operational policies, procedures and best practices across clinics

Work closely with Medical Operations leads to proactively address physician issues

Ensure compliance of clinic processes with necessary authorities and accreditation requirements

Proactively identify areas for improvement from an operational and workflow perspective

Assist in the implementation of quality assurance/improvement efforts

Oversee manpower and rostering matters for clinics

2. External stakeholder coordination

Liaise with TPA / clients, relevant government agencies, suppliers and vendors as required (for e.g. claims resolutions, payment follow up etc).

Support projects taken on including engagement with Corporates

3. Internal stakeholder coordination

Support the strategic planning and execution of such plans for the group

Work closely with COO office and leadership team to execute operational goals

Support the development and management of clinic budgets.

Proactive cost reduction and revenue enhancement.

4. Leadership

You will lead a team of clinic operations executives, clinic managers and clinic assistants

You will drive the culture of Bridgepoint Health

Responsible for the ongoing retention and engagement of clinic staff

Assist with tasks otherwise assigned to by COO office.

The Person

Minimally a diploma in relevant field

Familiarity with the way of working of a clinic, able to assist in clinic shifts when necessary

Relevant experience in hospitality or healthcare industry is advantageous

Team player, good interpersonal and communication skills

Familiarity with various clinic management systems is a plus

Technology Savvy and computer-literate including use of Microsoft Office applications

Can-do attitude, adaptable to situations

About us

Since the 1930s, the way we commute, socialize and even how we make payments have changed, and yet our fundamental approach to the healthcare system hasn’t.

At Ordinary Folk, we’re reimagining the building blocks of healthcare, through Noah and Zoey. Noah allows men to receive remote diagnosis and treatment across varying areas of care. Through Zoey, women’s sexual wellness and fertility journeys are supported with thoughtful products and services.

Job Description

Your Team

At Ordinary Folk, our mission is to revolutionize the way people access medical treatment.

We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep.

Working with medical professionals in each country, who are armed with decades of expertise in their specialized fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

We're seeking a People Associate to join our team, providing essential support across various people functions. This role is crucial in optimizing people processes, enhancing employee well-being, and maintaining people policies. We are looking for someone who is organized, empathetic, and eager to grow their expertise in people operations within a dynamic work environment.

Responsibilities:

• Support daily people operational tasks and contribute to the execution of people initiatives.
• Manage employee records accurately and confidentially.
• Participate in people projects, such as coordinating meetings, training sessions, and employee surveys, with precise documentation.
• Address employee inquiries regarding people policies, procedures, and benefits, offering accurate guidance and support.
• Assist in the payroll process by collecting and verifying employee data (e.g., hours worked, leaves, etc.).
• Communicate with external partners, like insurance vendors, ensuring compliance with legal and regulatory frameworks.
• Facilitate the recruitment process by liaising with candidates, scheduling interviews, and providing a smooth onboarding experience for new hires.
• Conduct orientations for new employees to effectively introduce them to the company culture.

Your Experience:

• Proven experience in a people assistant role or similar position within people operations or administration in a startup environment.
• Proficiency in Google Workspace and a tech-savvy approach to people operations.
• Basic understanding of labor legislation.
• Exceptional organizational skills, with a meticulous and detail-oriented work ethic.
• Strong communication skills.
• Bachelor's degree in People Management, Business Administration, or a related field.

Why join Ordinary Folk?

Our mission is to revolutionize the way people access medical treatment. We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep. Working with medical professionals in each country, who are armed with decades of expertise in their specialized fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

Looking for the highlights?

We’re one of the fastest-growing healthcare companies in Asia.

You’ll be working alongside team members who’ve joined us from companies like BBH, Grab, Unilever, Ogilvy and IDEO.

Join a team of 40 on the ground floor of an exciting start-up ready to blast off.

Employee equity scheme giving you a share in the company and the work we do.

A development allowance so you can upskill yourself and your career.

What is working at Ordinary Folk like?

We’re not your stereotypical healthcare company. We’re a bunch of creatives, entrepreneurs and tech-driven individuals from a wide range of cultural backgrounds – all with a focus on delivering better health to people.

Our team is based around Asia and as long as you’re between GMT+7 and GMT+11, you can work wherever you want. We also hate overbearing managers – at Ordinary Folk, the best ideas, not the manager’s ideas, win.

Life moves pretty fast around here because speed and execution matter more than anything else. But we believe that the A+ players at Ordinary Folk need and deserve the freedom to contribute their best to the company so they can help keep our trajectory on the up.

You will provide quality patient care in inpatient and outpatient settings, performing the following tasks:

• Interact with patients in assisting with their medication orders and queries
• Label and pack medications
• Process medication orders
• Counsel on medications
• Other ad-hoc tasks e.g. quality improvement projects etc.

Additionally, there are opportunities for you to explore your interest in medication safety, staff training, inventory management, roster management etc.

Requirements

• Candidate must possess a Diploma in Pharmaceutical Sciences from NYP, RP, TP or NP or Diploma in Applied Science from RP or WSQ Advanced Certificate in Healthcare (Pharmacy Support) previously known as Certified Pharmacy Technician Course
• Enjoy working in a fast-paced environment
• Has good listening, written and communication skills

Training & Upskilling Opportunities

• On-job-training for operational competencies
• In-house training with Pharmacy Technician trainers for clinical competencies
• Expanded job scope as you gain more work experience e.g., supplies and discharge prescription checker, floor manager role
• Hospital-run and local external courses for e.g., communication skills, coaching skills, medication safety, patient education etc.
• Sponsorships for further education e.g., Advanced Diploma, relevant Bachelor’s program

Yishun Health is a network of medical institutions and health facilities of the National Healthcare Group in the north of Singapore. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.

Interested therapist are welcomed to join our energetic and motivated team.

Our therapists should maintain good personal conduct and hygiene. Below are the skills we are looking for:

• Cupping Therapy
• Acupunture Massage
• Foot Reflexogy
• Gua Sha Treatment Therapy
• Deep Tissue Masasge
• Lymphatic Drainage Massage

Key Responsibilities:

Content Development & Writing

• Write and develop instructional materials such as course outlines, lesson plans, modules, quizzes, assessments, and supplementary documents.
• Research and gather information from reliable sources to ensure course content is accurate and relevant.
• Ensure that all content aligns with course objectives, learning outcomes, and the target audience.

Collaboration with Subject Matter Experts (SMEs)

• Collaborate with SMEs to present complex topics in an accessible, engaging, and clear manner for learners.
• Conduct interviews or meetings with SMEs to gain insights, clarify content, and incorporate best practices.
• Integrate SME feedback into course materials, maintaining a clear and effective instructional structure.

Instructional Design & Structure

• Design course content following established instructional design principles to ensure logical flow and learner engagement.
• Develop a variety of learning materials, including videos, readings, interactive exercises, and assessments.
• Work with instructional designers to integrate multimedia elements and optimize content for diverse learning styles.

Editing & Quality Assurance

• Review and revise content to ensure it is accurate, clear, and free from grammar or spelling errors.
• Conduct quality checks to ensure the content meets organizational standards.
• Ensure content is culturally sensitive, inclusive, and unbiased to reach a diverse audience.

Assessment Development

• Create both formative and summative assessments to gauge learners' understanding and retention.
• Design diverse assessment formats, such as multiple-choice questions, case studies, assignments, and project-based evaluations.
• Align assessments with learning objectives and provide meaningful feedback.

Content Adaptation for Different Platforms

• Adapt content for multiple formats, including online courses, webinars, instructor-led sessions, and self-paced modules.
• Collaborate with the LMS (Learning Management System) team to ensure smooth integration of course content.
• Optimize content for mobile and other digital platforms as needed.

Continuous Improvement & Updates

• Regularly update course materials to reflect industry trends, new research, and organizational changes.
• Use learner feedback and performance data to refine and enhance course content.
• Stay current with best practices in instructional writing and emerging trends in e-learning.

Required Skills & Qualifications:

Education:

• Bachelor’s degree in Education, Instructional Design, English, Communications, or a related field. A Master’s degree or relevant certifications (e.g., in e-learning development) is a plus.

Experience:

• At least 2-3 years of experience in content writing, curriculum development, instructional design, or a related field.

Writing Skills:

• Exceptional writing, editing, and proofreading skills with strong attention to detail and accuracy.

Instructional Design Knowledge:

• Understanding of instructional design principles, adult learning theories, and diverse learning styles.

Technical Skills:

• Proficiency in Microsoft Office, Google Workspace, and content development tools (e.g., Articulate Storyline, Adobe Captivate, Canva) is desirable.

Research Skills:

• Strong research abilities to source credible information and examples for course development.

Communication Skills:

• Excellent verbal and written communication skills to effectively collaborate with SMEs and team members.

Project Management:

• Ability to manage multiple projects, meet deadlines, and adapt to shifting priorities.

Creativity and Adaptability:

• Innovative approach to creating engaging content and the ability to adjust writing style based on audience and platform.

Digital Marketing Specialist

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3000 to $3600

Responsibilities:

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English language and transcreate (mainly Chinese language to English language) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Instagram, Facebook, Tiktok, Youtube, etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Requirements:

• Degree in Marketing, Communications, Languages or other related fields.
• Possesses knowledge in skin care and health and wellness products preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Course Design & Development:

• Create and design instructional materials, e-learning modules, presentations, assessments, and other training resources.
• Develop engaging, interactive learning experiences using instructional design principles and multimedia tools.
• Organize content for clarity and effectiveness, considering learner levels and educational goals.

Content Analysis & Storyboarding:

• Collaborate with subject matter experts (SMEs) and stakeholders to assess training needs.
• Develop detailed storyboards, scripts, and outlines to guide content creation.
• Conduct research to validate content, ensuring its accuracy and relevance.

E-Learning & Multimedia Integration:

• Use e-learning authoring tools (e.g., Articulate Storyline, Captivate) to create digital learning experiences.
• Incorporate multimedia elements, such as graphics, audio, video, and animations, to enhance learner engagement.
• Test, troubleshoot, and ensure the quality and accessibility of e-learning modules across multiple devices.

Evaluation & Improvement:

• Design assessments, quizzes, and evaluations to measure learner comprehension and the effectiveness of the course.
• Collect feedback from learners and stakeholders to identify areas for improvement and make adjustments accordingly.
• Monitor and analyze learning outcomes and propose data-driven improvements to course design.

Project Management:

• Manage multiple instructional design projects, ensuring the timely delivery of high-quality materials.
• Communicate effectively with team members, SMEs, and stakeholders to maintain project timelines and expectations.

Qualifications:

• Bachelor’s degree in Instructional Design, Education, Educational Technology, or a related field.
• Proficiency in Microsoft 365 and AI tools like Co-Pilot.
• Proven experience as an Instructional Designer, e-learning developer, or in a similar role.
• Proficiency with e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or Camtasia.
• Strong understanding of instructional design models (e.g., ADDIE, SAM) and adult learning principles.
• Experience with Learning Management Systems (LMS) and basic HTML/CSS is an advantage.
• Excellent communication, project management, and organizational skills.
• Ability to simplify complex information and create clear, engaging, learner-focused content.
• A minimum of 1 year of experience in courseware design. Candidates without DACE or DDDLP certification must have at least 2 years of experience designing courseware for WSQ and other courses, including Learning Guides (LG), Training Guides (TG), Lesson Plans (LP), Assessment Plans, PowerPoint presentations, and Worksheets.

Job Description

We are seeking an experienced tele-sales professional who excels in telecommunication skills, enjoys engaging with clients over the phone, and is self-motivated and numbers-driven.

Job Requirements

Proficiency with Google Drive, Microsoft Office software, smartphones, and booking software.

For full time telemarketer :

Basic salary plus attractive incentive can earn up to $3,200 per month & above

Work Schedule: Monday to Friday, 10 AM to 7 PM

For part time telemarketer :

Basic Pay: $12.00 - $16.00 per hour (plus incentives!)

Work Schedule: 4-5 days a week, with a minimum commitment of 4 hours per day.

Choose from either 10 AM - 2 PM or 2 PM - 7 PM shifts.

Minimum 3 months commitment

Beauty Treatments:

• Provide a variety of beauty services, including facials, eyelash extensions, waxing, threading, and brow shaping.

• Offer personalized skincare recommendations and suggest suitable products based on client needs.

• Ensure the beauty stations and tools are always clean and maintained to high hygiene standards.

Massage Therapies:

• Deliver therapeutic massages, such as Swedish, deep tissue, and aromatherapy, customized to each client's specific needs.

• Conduct detailed client consultations to assess health conditions and create tailored treatment plans.

• Ensure all massage techniques are applied safely and effectively to promote relaxation and relief.

Customer Service:

• Provide outstanding customer service to enhance client satisfaction and foster loyalty.

• Maintain a professional, friendly, and welcoming demeanor, creating a relaxing environment for clients.

• Address client concerns or complaints promptly and respectfully to ensure a positive experience.

Administrative Duties:

• Keep accurate records of client treatments, preferences, and progress.

• Manage inventory and ensure the proper stock of beauty and massage products and tools.

• Follow all company procedures, including appointment scheduling and payment processing.

Health and Safety Compliance:

• Comply with all health, safety, and hygiene standards set by company policies and local regulations.

• Sanitize all treatment areas and equipment between clients to ensure cleanliness and safety.

Qualifications and Requirements:

• At least 1-2 years of professional experience in beauty treatments and massage therapy.

• Certification in beauty therapy, massage therapy, or a related field from an accredited institution.

• Strong knowledge of beauty treatments, such as facials, eyelash extensions, and hair removal techniques.

• Proficient in various massage techniques, including Swedish, deep tissue, and aromatherapy.

• Excellent communication and interpersonal skills, with a focus on customer service.

• Ability to work efficiently in a fast-paced environment.

• A passion for delivering exceptional service and promoting client well-being.

Desired Skills:

• Knowledge of skincare and body care products.

• Ability to perform beauty and massage treatments with precision and care.

• Previous experience in retail sales (suggesting products to clients).

Benefits:

• Competitive salary with commission opportunities.

• Professional development and growth opportunities.

• Discounts on products and services.

Job Descriptions

• Report directly to Branch Sales Manager / Sales Manager
• To achieve personal sales target
• Responsible to deliver and provide Quality Services
• Build up relationship with customers at all times
• To follow up with customers after their treatment
• To fulfil the cleanliness standards of respective room whenever assigned
• Responsible for upkeep/handling of the machinery of the salon equipment
• Follow all treatment procedure & necessary guidelines
• Perform professional comprehensive skin analysis advice and reply queries to customers
• To assist in making cold-calls to customer
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements

• At least 2 years of working experience in the beauty wellness industry
• Possess a recognised professional beauty certification is preferable
• Passionate and self-motivated
• Well-groomed with positive attitude
• Willing to work retail hours (including weekends and public holidays)
• Attractive package will be offered (including basic salary, commission and incentives)