As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Role Responsibilities and Expectations:

• Manage the front desk of the assigned gym outlet, which includes but not limited to membership registration, answering enquiries in person, through phone and digital correspondences, retail of food & beverages, ensuring adherence to safety guidelines, and maintaining tidiness of the gym.
• Use the necessary digital tools and platforms for performance of duty
• Demonstrate integrity and adherence to operations policy, protocol, and guidelines
• Respond to the needs of stakeholders in a timely and responsible manner
• Ensure appropriate hand-over / take-over is done after / before shift
• Report all matters encountered during duty to the Studio Manager and General Manager in a timely manner

Role Requirement:

• Good communication, interpersonal, and problem-solving skills
• Punctual, dependable, conscientious, and organized with a can-do attitude
• Enjoys personal interactions and have an approachable personality
• Able to commit to a fixed schedule of Mondays to Thursday and Sundays, with a mandatory 32.5 hours work week
• Willing to rotate across multiple locations within Central Singapore as required

Certification / Prior Work Experience:

• Prior customer service experience required
• First-Aid certification preferred

Physical Requirement:

• Able to walk around the gym facilities, climb stairs, lift, clean and pack heavy gym equipment

Responsibilities:

1. Perform body treatments include back, shoulder & foot massage

2. Carry out treatment according to company standard operating procedure and service standard

Requirements:

-Qualified with at least 1 year of working experience in relevant industry

-Experience in different massage modalities

- Willingness to learn and demonstrates a positive working attitude.

- Well-groomed, hygienic and presentable at all times.

- Customer service oriented

- Willing to work retail hours, weekends and public holidays

Responsibilities:

• Ideate, prioritize, and define requirements based on market and customer insights.
• Analyze trends, assess technology, and generate product concepts.
• Define competitive positioning and USP.
• Execute NPD plan within timelines, aligning Scrum teams via Agile.
• Source manufacturers, liaise with formulators, and ensure regulatory compliance.
• Conduct efficacy, safety, and stability tests with manufacturers.
• Finalize product specs, labels, and packaging with relevant teams.
• Research pricing, create costing data, and present to management.
• Provide technical support to Marketing and conduct product training.
• Monitor industry trends, competitor actions, and product performance.
• Manage product improvements and corrective actions with manufacturers.
• Ensure compliance with standards and support company goals with additional projects.

Requirements:

• Degree in Nutrition/ Chemistry/Pharmacy or equivalents.
• Minimum 1 year of experience in product development or management within dietary supplements or health food.
• Proficient in product/project management, with strong planning and time management skills.
• Resourceful, analytical, and effective at problem-solving.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

• hair stylist who can perform all kinds of hair services : washing, cutting and styling.
• have the ability to create fashion color and hair cut.
• strong sense of fashion, knowing latest hair color and cut.
• able to work weekend.
• at least 3yrs experience in hair industry.

Interested personnel, please indicate experience and expected salary

Join the dynamic team at De Beaute Beauty & Slimming Pte Ltd as a full-time HR Admin. In this pivotal role, you will be responsible for providing comprehensive administrative support to the HR department, ensuring the smooth running of day-to-day HR operations, stock-inventory and to support the company's growth and development.

What you'll be doing

• Handling employee onboarding and offboarding processes
• Maintaining accurate employee records and documentation
• Assisting with the preparation of HR at the company and administrative roles
• Coordinating employee personal data documentation and administration
• Providing administrative support for HR-related projects and initiatives
• Responsible for admin, clerical & administrative.
• Answering HR-related queries from employees
• Assist in HR admin, filing & documentation
• Assist in licensing or any government requirements documentation
• Assist to receive stock deliveries & assure proper filing
• Carry out clerical duties such as filing, coping, scanning, answering phone calls, etc

What we're looking for

• Minimum 1 year of experience in an HR administrative role
• Strong organisational and multitasking skills with attention to detail
• Proficient in Microsoft Office suite, particularly Excel and PowerPoint
• Excellent communication and interpersonal skills
• Proactive and able to work independently as well as part of a team
• Knowledge of HR best practices and Singapore employment laws
• Hard-working, good organization & scheduling
• Able to converse in Mandarin to communicate with Chinese speaking staff
• Neat & organize in filing
• Perform ad-hoc duties as and when required
• Working hours: Mon - Fri 9.00 am - 6.00 pm (any Saturdays whenever necessary)
• Location: Lower Delta Road (nearest MRT Tiong Bahru)

About us
We are a well-established Medi Aesthetics Facial & Slimming, TCM Wellness Medi Spa with a Category One Licensed spa and CaseTrust accreditation, proudly serving our clients for over 20 years. We are looking for dedicated and talented HR Admin candidates to join our team. Contact us today to become a part of our dynamic team.

Interested applicants, please submit your resume or contact us:
SMS / WhatsApp : 8133 3030

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Job Description & Requirements

• To be accountable for delivering sales volume to meet targeted sales objectives.
• To be responsible for the planning and implementation of our new product’s launching activities.
• To liaise and negotiate with local market personnel & suppliers of beauty products from various countries for products procurement.
• Should have knowledge about the demand of products used by the local customers, should able to negotiate with the suppliers for best prices.
• Responsible to market the saloon and our products through direct marketing, media, email marketing and through social media.
• Constant updates in social media about our products and promotions.
• Responsible to decide offers and promotions according the festivals and seasonal promotions.
• To build and strengthen the relationships with customers, buyers, retails personnel and relevant parties to ensure smooth operations of business.
• To promote and market the products to the local buyers, to market new products from overseas especially from Indian organic natural products and herbal products to local market.
• To lead, supervise and manage our merchandising team to ensure the effectiveness of works
• Developing a solid and trusting relationship between clients, major key clients and company.
• Make product appeal to the target market
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• To resolve any inquiries/issues/complaints arising from the customers.

Job Description & Requirements

• Understand the customer requirement, analyse the type of style and recommend and provide a neat and style hair cut.
• Maintain sanitation and have a pleasant atmosphere.
• Pay attention to personal hygiene.
• Perform classic perm and keratin treatments .
• Analyse scalp and hair and perform treatments according to salon protocol. Perform hair colouring treatments according to salon protocol .
• Recommend and sell products appropriate to customer.
• Keep salon clean and tidy .
• Participate in marketing and promotional activities

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Requirements
• Secondary Education
• Willing to work rotating shifts including night shift and weekends
• Willing to comply with the Standard Operating Procedure when discharging duties

Responsibilities
• Supervise/assist residents in personal grooming and daily living activities
• Assist residents in their daily needs and during programmes/outings
• Maintain the cleanliness of the premises

The Welfare Homes are for destitute persons. Location of work would either be at Bukit Batok, Admiralty Street or Buangkok Green.

We regret that only shortlisted applicants will be notified.

1. Company Background

Kosmode Health is a deep-tech spin-off from Food Science & Technology Department, at National University of Singapore. Driven by a mission to expand access to health from nature, Kosmode Health enables repurposing of food processing wastes for human nutrition; as demonstrated by repurposing of Barley Spent Grains, a by-product of beer and malt production, into W0W®noodle.

Having demonstrated the feasibility of repurposing Barley Spent Grains, into W0W®noodle -the world’s only functional food clinically proven to have 0 Glycemic Response (i.e. 0 blood sugar response), Kosmode Health continues to set the standard in Sustainable Functional Food by repurposing other Food Processing Wastes into variety of functional food for human nutrition. Kosmode Health’s vision is to be a Thought Leader and Enabler in sustainable functional food that is good for both people and the earth, leveraging our extraction technology/food formulation expertise and repurposed functional ingredients.

As KosmodeHealth is poised for commercial expansion, we seek health & sustainable mission-driven individuals to support factory and ops efficiency.

1. Overall Job Scope and responsibilities

The production/operations intern reports to the Factory Manager and is responsible for efficiency of manufacturing and overall factory management. Successful candidate will be exposed to factory management & operations; functional ingredients production and formulations; supply chain/logistics planning to ensure streamline production and timely fulfilment of order.

Specific tasks include:

Factory Production

• Manufacturing of functional ingredients, premixes and functional food.
• Factory equipment production process optimization
• Facility and equipment management, arranging for certification and licences
• Planning of production schedule through coordinating equipment, labour, and material availability.
• Support development of streamlined supply, manufacturing, ordering & delivering process to achieve maximum efficiency when fulfilling customers' orders.
• Troubleshooting of production issues to minimize delays in production.
• Upkeeping of production records for traceability
• Implement strict sanitization and cleaning procedures after each production while monitoring the production area hygiene and cleanliness
• Setting up cleaning and the maintenance schedule to ensure machinery/equipment are in working condition.
• Establish of any new processing Standard Operating Procedure
• Provide support and coordinate logistic activities of product goods
• Co-ordinate activities and stakeholders to ensure satisfactory delivery of contract services and in-house development projects.

Sales Operations

• Packing of products, arrangement of logistic for orders fulfilment.
• Support sales operation, logistic Participate in business development, marketing and customers’ acquisition activities.
• Operate business processes and systems (eg. HR, finance, admin) to ensure operational efficiency.

C. DESIRED CANDIDATE PROFILE

Academic Qualifications and Availability

• 3rd or Final year diploma in Food Science & Technology/Chemical Engineering/Bioengineering/Chemistry/BioChemistry/or any other engineering discipline.
• Relevant internship/working experience can be considered.

Skills and Experience

• Good commandment of English.
• Strong interpersonal and communication skills.
• Problem Solving
• A resourceful, self-driven team player who is able to work in a highly collaborative, cross-functional working environment.
• Good personality with can do attitude.
• Possess experience in machinery maintenance and ability to trouble electrical issues

Beauty Wellness Customer Service Front Desk @Somerset

• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• S$ 2.5k - 3.5k (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

• Massage customers and administer other body treatments

• Understand the needs and expectations of each client, recommend body treatments, and provide the most effective wellness service to the client.

• Knowledge of Scraping (GuaSha), and Tuina will be a plus point

• Maintain a high level of professional customer service.

• Create an excellent guest experience through a friendly and helpful attitude.

• Responsible for maintaining cleanliness and neatness of the facilities and treatment room.

Requirements

• Preferably with a relevnant certification

• Effective communication skills.

• Minimum 1 year or more of relevant experience

• Require to work 5/6 days a week

• Able to work on weekends / public holidays

• Good Hygiene practice, patience, and a good sense of responsibility

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Chinese New Year - Company's Lunch and Gift
• Marriage Leave and Gift

Beauty Wellness Customer Service Front Desk @Somerset

• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• S$ 2.5k - 3.5k (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Beauty Therapist (Slimming Therapist cum Consultant)

Basic Salary: $2500 - $3200 + Commission

Working Hours: 10am – 8pm (2 hours lunch break)

Working Days: 5.5 days work week rotational shift, must be willing to work on weekend

Working Location: Orchard

Job Descriptions:

• Deliver slimming treatments using advanced machines to help clients achieve their desired results.
• Establish strong rapport with clients, ensuring they feel valued and supported throughout their journey.
• Monitor and track clients' progress closely, offering personalized guidance and encouragement along the way.
• Educate clients on available products and treatments, assisting them in making informed decisions.
• Maintain a clean and organized workspace, guaranteeing a safe and hygienic environment for clients.
• Collaborate with team members to optimize customer satisfaction and retention.
• Stay updated on industry trends and best practices to enhance service delivery.
• Handle client inquiries and concerns with professionalism and empathy.
• Assist in administrative tasks such as appointment scheduling and record-keeping.
• Adhere to company policies and procedures, ensuring compliance at all times.

Job Requirements:

• At least 1 year of experience in the slimming industry - facial industry can be considered too.
• Certifications in body/ aesthetic/ beauty and facial technique knowledge will be a plus.
• Proven track record of sales experience with knowledge in postpartum wellness and slimming may be considered for a senior role.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

As an Enrolled Nurse, you will:

• join a team of well-trained professional staff to administer personalized and quality person-centered care in the inpatient wards.
• Provide professional nursing care, educate patients and their family and perform related duties as required.
• Be provided with opportunities for training and development.

Job Requirements

• Hold a valid registration with the Singapore Nursing Board;
• Possess a NITEC in Nursing or equivalent;
• Able to work 3-rotating shifts and weekends

As a Staff Nurse, you will:

• join a team of well-trained professional staff to administer personalised and quality person-centred care in the inpatient wards.
• provide professional nursing care, educate patients and their family and perform related duties as required.
• supervise and coach a team of nurses to provide optimal care and service to patients.
• be provided with opportunities for training and development.

Job Requirements

• Hold a valid registration with the Singapore Nursing Board.
• Possess a Diploma or Bachelor Degree in Nursing educational qualification.
• Must have relevant working experience or relevant post-basic certification for senior positions.
• Able to work 3-rotating shifts and weekends.

Yishun Health is a network of medical institutions and health facilities of the National Healthcare Group in the north of Singapore. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.

As an Enrolled Nurse, you will:

• join a team of well-trained professional staff to administer personalized and quality person-centered care in the inpatient wards.
• Provide professional nursing care, educate patients and their family and perform related duties as required.
• Be provided with opportunities for training and development.

Job Requirements

• Hold a valid registration with the Singapore Nursing Board;
• Possess a NITEC in Nursing or equivalent;
• Able to work 3-rotating shifts and weekends

As a Staff Nurse, you will:

• join a team of well-trained professional staff to administer personalised and quality person-centred care in the inpatient wards.
• provide professional nursing care, educate patients and their family and perform related duties as required.
• supervise and coach a team of nurses to provide optimal care and service to patients.
• be provided with opportunities for training and development.

Job Requirements

• Hold a valid registration with the Singapore Nursing Board.
• Possess a Diploma or Bachelor Degree in Nursing educational qualification.
• Must have relevant working experience or relevant post-basic certification for senior positions.
• Able to work 3-rotating shifts and weekends.

Yishun Health is a network of medical institutions and health facilities of the National Healthcare Group in the north of Singapore. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.

Temp Health Product Promoter

Training will be provided

Salary: $12/hour

Location: OG People's Park/Bugis

Working hours: Fridays to Sundays, retail hours

Commitment period: ASAP~2/3 Months

Responsibilities:

1. Proactive in engaging with customers
2. ⁠Listening to customer’s needs & wants and help them to find the right products
3. ⁠To make sure the product display & booth tidy
4. ⁠Able to deliver the correct and meaningful interactions with the customers
5. ⁠Able to deliver good sales performance
6. ⁠Take into account to manage the inventories

Interested candidates you may whatsapp PM to 89154026 with the following details:

Name:

Education:

Location:

Commitment Period:

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic individual to join our team in the workplace safety and health (WSH) role. In this role, you will support the Head of Department in the implementation of WSH programmes in EGH. You will assist to liaise with the Environment, Health & Safety (EHS) coordinator of various nesting offices/departments on the implementation and reporting of EHS. You will also be involved in liaising with the Hospital Services Planning team on the design for safety and work activities within the construction sites, including the review of risk assessment and permit to work. Additionally, you will also support in maintaining EGH’s risk registry and compliance to applicable regulations. You will be required to assist the in-house WSH training and promotion activities.

Requirements:

• Bachelor’s Degree in any discipline with at least 2 years of working experience
• Proven experience in monitoring workplace safety and health protocols, preferably in health or healthcare related field
• Valid registration as a Workplace Safety & Health Officer with Ministry of Manpower (MOM)
• Familiarisation with various safety or quality certification programmes such as ISO and safety and health management systems are preferred
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work under pressure, adapt to change and manage challenges

Work Location: Central

Working Hours: 4 Weekdays (10am – 8pm), Sat (10am – 6pm)

Job Description

• Contribute to clinic sales through the promotion of clinic treatments to clients.
• Prepare all the necessary equipment, tools, and consumables required in medical aesthetic procedures.
• Serve clientele in all aspects of treatments.
• Maintain order of patient cards and manage patient entries in POS.
• Recommend appropriate aesthetic treatments to patients.
• Assist in maintaining quality service standards.
• Ad hoc duties assigned by the supervisor(s).

Requirements:

• With at least 1 year of relevant Beautician/ Beauty Consultant working experience.
• Excellent presentation skills.
• Strong interpersonal skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270