Job Descriptions:

• Handle customer's enquiries and booking of appointment.
• To uphold and maintain the highest customer service standards of the Facility
• To be knowledgeable of the services provided, and to effectively respond to customer queries, needs, and expectations.
• Make recommendations on our products, treatments and packages to customer.
• Responsible for preparing the necessary treatment products and stocks replenishment.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

Job Requirements:

• Able and flexible to work on weekends / public holidays / after office hours.
• Customer oriented with a pleasant personality.
• Has strong interpersonal skills.
• Able to work in a fast paced environment and can multitask.
• Ability to remain calm and composed under pressure.

• TCM Practitioner providing professional mediacal consultation and treatment to patient.
• Providing Traditional TCM treatment method such as Accupunture and Bone Alignment Setting.
• Provide presciptions for patients- TCM Practitioner providing professional medical consultation and treatment to patient.
• Provide TCM diagnosis and treatment to customers, including traditional methods such as pulse diagnosis and tongue diagnosis.
• Develop personalized TCM treatment plans for customers based on their medical conditions, including herbal prescriptions, acupuncture, cupping therapy, spinal alignment, massage therapy and bone setting/chiropractic.
• Offer TCM health consultations and answer customers' questions regarding TCM health preservation and disease prevention.
• Monitor customers' treatment progress and adjust treatment plans for optimal effectiveness.
• Maintain and manage customers' medical records, ensuring accuracy and confidentiality of information.

Purpose & Scope

As the Senior Workplace Safety and Health Officer, you are responsible for planning, implementing and overseeing company's employee safety at work. Your main duty is to ensure that the company complies and adheres to WSHE legislation and regulations (WSH act and Environment)

Key Roles and Responsibilities

• Identifying and recommending best practices and continuous improvement initiatives to reduce work process risks, raise safety awareness, and improve safe work practices.
• Assess the company’s HSSE Management System to identify any deviation, weakness or significant change in organization, risk control measures and provide recommendation for improvement
• Conduct or coordinate In-House Training Program, Safety Promotions or other safety-related activities for Staff and EPC Contractors
• Perform safety audits and inspection of the Company’s worksites to identify and correct potential hazards, and to ensure safety regulation compliance.
• Investigate accidents, near-miss incidents, and occupational injuries to determine causes, install preventive measures, and manage return-to-work activities.
• Assist in maintaining certifications such as ISO45001, BizSafe Partner/ BizSafe Star certificates.
• Perform other ad-hoc duties as assigned by HOD

Qualifications & Experience

• Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer
• Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment)
• Minimum Diploma in Building / Civil / Structural Engineering
• Minimum 3 years of relevant working experience

Preferred Skills & Qualifications

• Customer focused and results oriented
• Effective presentation and negotiation skills
• Effective communication skills and stakeholder engagement