Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Medical Sales Specialist (Aesthetic) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Engage in the promotion and sales of medical equipment/products to Hospital and Healthcare facilities.
• Build, maintain and improve relationships with Key Opinions Leaders (KOL) and customer.
• Manage any exhibitions and seminars as directed by company.
• Conduct product presentations, training sessions, and evaluations for both existing and new products.
• Provide comprehensive quarterly reports encompassing market insights, competitive analysis, promotional initiatives, and evolving customer requirements.
• Oversee the complete product life cycle, managing various models and SKUs.
• Responsible through strategic product positioning and analyzing against key competitors to executive brand management events/activities.
• Collaborate with the Manager to devise effective launch strategies for new models.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the Medical industry. They are looking for a Medical Sales Rep to assist their Medical Sales team for the next phrase of their business. They are located in Town – easily accessible. The Medical Sales Rep is responsible for:

Duties

• Look for new sales and maintain existing accounts to ensure business growth
• Maintaining good relationships with clients
• Assist in formulating and implementing of sales and marketing strategies
• Support in public relations, develop media relations to increase publicity and brand awareness
• To prepare weekly and monthly client reports
• Any other adhoc duties assigned

Requirements

• Training will be provided
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

We are hiring Operations Management Executives to be outsourced to our clients' place.

Responsibilities:

• Responsible for supporting / facilitating day to day operations of various clinics in the hospital
• Works in collaboration with doctors and staff from other departments to maintain high standards of patient care, customer service and processes
• Review key processes to improve overall KPIs to improve operational efficiency
• Drives special projects and works with stakeholders on implementation and roll out
• Able to multi task, work under tight timeline and meet deliverables
• In charge of the counter duties

Requirements:

• Min Degree in any Discipline

Interested candidates please send a copy of your resume in MS Word to:

[email protected]

Ellis Pang

Outsourcing Team

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities:

• Ensure the nursing care services rendered are safe, competent and individualised. Uphold nursing standards in documentation, treatment, patient monitoring and infection control.
• Manage complex patient care and demonstrate clinical skills, knowledge and critical thinking in the care delivery to patients.
• Monitor, reassess and evaluate patient’s condition, implement a plan of care for the patient and support family members to cope with patient advanced disease.
• Coordinate the care of patient through an advising physician, provide direct patient care, evaluate the patients’ conditions, and serve as the liaison between families and physicians.
• Communicate and build rapport with patients and their families or caregivers. Assess the home needs in terms of training and requisition of equipment and aids to facilitate patient’s living.
• Allocate equipment as necessary to assure adequacy of resources to meet care requirements.
• Follow up to ensure continuity of patient care and treatment plans.
• Perform nursing care such as medication administration and wound dressing as required.
• Maintain proper documentation of patient’s condition and accurate collation of data (record of referral/enquiry/attendances).
• Facilitate and participate in Multidisciplinary Team meeting. Cooperate with other teams to provide smooth delivery of patient care and services.
• Keep active measures to ensure the safety of patients.
• Observe organisation and legal requirements regarding storage and control of drugs and medical supplies.
• Maintain a high degree of confidentiality and discretion in matters involving patient care.
• Observe the proper use/care of the equipment and economical use of consumables and supplies.
• Handle public enquiries in an appropriate and professional manner.
• Adhere to established policies and procedures of AH. Enforce compliance with the Singapore Nursing Board's Standards of Practice for Nurses and Midwives, and the Code of Ethics and Professional Conduct.
• Undertake to keep oneself well informed of the updated industry guidelines anddevelops new skills that are necessary for the role.
• Maintain high standards of housekeeping and workplace organisation at all times.

Requirements:

• At least a Diploma in Nursing from the local Polytechnic and registered with Singapore Nursing Board. Post-registration experience in a hospital or hospice setting preferred.

Interested and qualified candidates , please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Responsibilities

· Utilizes independent judgment in performing both routine and complex laboratory tests using a variety of techniques, instrumentation, and equipment in order to assist the physician in the diagnosis and treatment of disease.

· Performs complex chemical, biological, hematological, immunologic, microscopic, and bacteriological tests.

· Examines and analyzes body fluids and cells and matches blood for transfusions.

· Analyzes chemical content of fluids and tests for drug levels in the blood

· Prepares specimens, counts cells, and looks for abnormal cells in blood and body fluids.

· Analyzes test results and relays them to physicians.

· Exercises professional judgment in order to prioritize and evaluate varying test requests efficiently.

· Follow procedures for collecting and processing Biological specimens.

· Performs analytical testing procedures with accuracy and precision.

· Demonstrates scientific knowledge of testing principles, analytic procedures, and their results allowing for appropriate interpretation in conjunction with disease and physiology. Integrates multiple data to resolve problems.

· Implements and monitors quality control, new equipment, and/or methods.

· Performs tasks efficiently and maintains work area.

Requirements

· Min Dip/Degree in Biomedical Sciences/Other relevant fields

· No experience required, training will be provided

· Meticulous and have good analytical insights

· Keen interest in the healthcare industry

· Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• This role will be abit more like case management – manage the care plan for the patients
• You will be the key person who will make the most difference as you make home visits to provide palliative care and recommend psycho-social support to our terminally ill patients and their families.
• You will be part of the most dedicated, compassionate and caring teams comprising doctors, nurses and medical social workers providing an all-in-one professional care to patients at home at all hours, seven days a week.

Requirements

• Min. Diploma / Degree in Nursing from a recognised institution
• Looking for nurses with exp in Palliative / ICU / ED

$3K to $6K (Basic salary)

Mon to fri, Office hours

Interested applicants, please send your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Oversee and manage operations and administration of all the clinics

• involve in the strategic planning and implementation of new services as well as quality improvements projects to enhance patient care and services.

• Manage staff training and development

• Inventory control and stock take

• May be required to travel to respective medical centres as part of the job scope.

Requirements:

• Diploma / Degree in any disciplines

• Good communication skills

You will play a key role in supporting SingHealth’s efforts in being a leader in Academic Medicine. You will work with a team to support SingHealth as an Approved Training Organisation (ATO) with SkillsFuture Singapore (SSG) to leverage on funding support provided for Singapore Workforce Skills Qualification (WSQ) and non-WSQ workshops. You will ensure prompt submission of claims and prompt receipt of funding from SSG. You will ensure timely payment and establish internal policies and checks to ensure good governance of budget and fund optimisation. You will also work with both internal and external stakeholders to ensure that the workshops comply with SSG requirements.

You are responsible for planning and managing the training programmes and events organised by SingHealth Academy for staff across SingHealth. You will work with Group Education and the Joint Office of Academic Medicine (JOAM) on the Philanthropic Fund Support for Education training and programs. You will be the main liaison with the fund requester to facilitate the Philanthropic Fund application, fund disbursement, fund utilisation and reports.

You will also be involved in planning, managing and implementation of programmes and events for SingHealth Academy and its stakeholders. You will manage the relevant operational and administrative functions to ensure that events are well executed. You will collaborate with the SingHealth Academy Comms team to drive marketing and publicity of events. You will participate in the conceptualisation and refinement of the administrative framework and key work processes, as well as identify gaps and propose new initiatives when required.You will manage the academic resources (e.g eLibrary) and monitor its budget. You will also provide support for the cluster journal editorial secretariat to ensure that the journal is published on time.

Job requirements:

· Bachelor’s Degree in any discipline

· Proficiency with Microsoft Office applications

· Excellent command of spoken and written English

· Good interpersonal and analytical skills

· Preferably with project management skills and savvy with finance matters

· Strong interpersonal skills and a team-player to work with various stakeholders.

· Driven and independent with the ability to manage priorities and deadlines

We are looking for a dynamic, highly motivated and results-driven Aesthetics Clinic Manager to drive the clinic in terms of sales & revenue, operations, logistics and staffing needs.

Responsibilities

• Lead, motivate and manage a team of clinic staff
• Achieve clinic monthly goals and objectives
• In charge for planning, coordinating, managing, monitoring and evaluation for efficient and effective delivery of clinical operations and patient flow
• Champion high standards of patient care by implementing strategies and plans
• Oversee recruitment, manpower, training and supervision for all clinic staff
• Ensure all aspects of operations and patient care, including reception, registration, enquiries and scheduling of appointments are well taken care of
• Manage inventory and stock keeping is up to date

Requirements

• Minimum 2 years in consultant/manager role will be advantageous
• Good people management skills, strong ability to engage and work with all levels of staff.
• Ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced environment.
• Good interpersonal skills and communication skills
• Convenient location

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Duties

• Working with children and asking questions about their health for diagnosis and documenting patients' symptoms and medical history for the doctor.
• Assessing a child's needs and providing initial care.
• Identifying changes in children's symptoms and intervening in emergency situations.
• Participating in pain management for children.
• Educate family members on treatment options.
• Perform venepuncture, blood taking from newborns and children

Requirements

• Valid SNB and BCLS
• Prior experience in paeds setting
• able to start on short notice

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd

Roles & Responsibilities:

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues.
• Submit dental claims vis CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

• Experience in customer service or reception duties (preferred)
• Minimum Diploma
• Possess good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Career returnees are welcome to apply
• Must be able to work on at least one weekend (Sat or Sun)

Benefits:

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Located near MRT station
• Career growth with structured training opportunities

• Working hour : Office Hour / 2 Shifts
• Location : Central / Across Singapore
• Benefits : Medical Coverage, AWS & VB

Job Description:

• Perform clinical and patient assessments before, during, and after dialysis treatment to assess the quality of care.
• Adhere to all relevant policies and work instructions concerning clinical and operational management.
• Evaluate blood test results and promptly notify the Medical Director of any detected abnormalities.
• Work as a registered nurse in a dialysis centre.
• Monitor patients' vital signs and engage in conversations to evaluate their health status.
• Supervise the entire dialysis procedure, ensuring its smooth progression.
• Administer prescribed medications to patients, following doctors' orders accurately.

Job Requirements:

• Diploma/Degree in Nursing and registered with Singapore Nursing Board
• Candidates with prior renal experience will be an advantage
• Passionate to improve the quality of life of renal patients and strive to provide the highest standards of care
• Certified and valid Basic Cardiac Life Support (BCLS)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Salary: Up to 5.5K

Location: Jurong

Job Description:
- Provide bio-psychosocial assessment and intervention in management of patient care that meets best practices in clinical standards
- Provide specialised clinical skills in direct care
- Supervise and appraise Medical Social Workers, Executives and support staff on standards of practice delivery
- Undertake and lead projects

Job Requirements:
- Recognised Masters of Arts, Bachelor of Arts or Postgraduate Diploma in Social Work. Master of Social Work or Bachelor of Social - Work from a Recognized Institute of Higher Learning or University
- Minimum 3 years of relevant experience
- Accreditation as Registered Social Worker with the Social Work Accreditation and Advisory Board (SWAAB) required

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location: Simei

Job Scope

• To deliver a high standard of pharmacy services to both inpatients and outpatients in a multi-disciplinary setting.
• To be involved in clinical, administrative as well as teaching operations.
• To develop and review services provided by the Pharmacy department such that the profession keeps abreast in providing timely and cost-efficient pharmacy services to the community.

Requirements

• Min Degree or post-graduate degree in Pharmacy
• Registration with Singapore Pharmacy Council
• Excellent communication and listening skills
• Excellent team member
• Excellent clinical competency

Working Hours

Monday - Friday Office Hours

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

Recruiter's Ref Code: #HRY

Position Applied: Pharmacist

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description:

• Assist pharmacist in checking, packing and labeling of medicine
• Checking stores of medicine to ensure it is in check
• Assist with the pharmacy store
• Basic cashiering duties

Requirements

• Min GCE ‘N/O/A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Description

• To assess, diagnose, manage and treat patients with swallowing, speech and cognitive communication impairments.
• To formulate appropriate treatment plans and goals within the timeframe. Implement treatment plan. Re-evaluate and modify the treatment plan as required.
• To work with a multi-disciplinary team, which includes attending to weekly case management meetings, participating in discharge planning in consultation with the patients, their families, the multi-disciplinary team and other external agencies involved.
• Communicate as required with other members of the team.
• To maintain an accurate and timely patient record by documenting in the patients’ medical case notes after attending to the patients.
• Responsibilities include assessing and treating clients with a wide range of swallowing or communication disorders, evaluating and implementing programmes, planning and developing new clinical services, leading inter-department initiatives and providing clinical supervision and mentorship to staff.
• The individual should possess leadership skills and be creative, assertive, collaborative, observant and systematic.

Requirements:

• Min Degree in Speech Therapy / Other relevant qualification
• Have a passion for community/acute setting
• Team player
• Excellent communication skills

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Duties:

· Responsible for ensuring that customers receive prompt, safe and effective medication therapy

· Reviews medication orders for appropriateness and accuracy including, but not limited to, contraindications, allergies, dose, route, frequency, duplicate therapy and formulary status.

· Interprets, clarifies and rectifies physician medication and IV orders, including the medication reconciliation process for inpatients and outpatients.

· Contacts physicians to verify patient medication orders for dose, route, name and frequency of administration.

· Compounds sterile and non-sterile preparations in accordance with compounding regulations.

· Monitors all patients on specified target drugs and initiates pharmacokinetic dosing protocols.

· Evaluates drug therapy for appropriateness and makes drug therapy recommendations to clinicians.

· Dispenses the final product for administration, instructs patients on the proper use of medications and performs patient counseling. Identifies, monitors, and reports adverse drug events and medication errors in accordance with established procedures and regulatory requirements.

· Dispenses controlled substances and maintains proper distribution and inventory records in accordance with established procedures and regulatory requirements.

· Purchases medications utilizing in accordance with contractual agreements.

Requirements

· Min Deg in Pharmaceutical Science / Pharmaceutical Chemistry / Other relevant certification

· Pre-Reg

· Meticulous and a team player

· Good communication skills

· Knowledge of MS Word, Excel

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities:

• Assist the dentist on dental surgery procedures
• Assist the patients on their needs and enquiries
• Sterilisation and preparation of dental instruments
• Arrange/Schedule appointment for customers
• Other ad-hoc duties

Requirements:

· Possess at least O/A Levels or Diploma in any field

· Able to commit for at least 3 months

· Able to commence work immediately or in short notice

· No experience needed, full training will be provided.

· Keen interest in the healthcare/ medical industry

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Description

• Industry/ Organization Type: Healthcare Services
• Position Title: B2B Sales / Account Management
• Working Location: Jurong East / Hybrid flexi-work
• Salary Package: High basic salary + Variable bonus
• Duration: Permanent (Full-time)
• Vacancy: Immediate

Responsibilities

1.Generate new leads and opportunities: Drive incremental business through lead gen, partnership management, networking and referrals – Goal and Approach is to be creative and DARING!

2. Manage existing clients: Satisfied customers creates loyalty which results in long-term sustainability. The goal is Retention and to create Brand Ambassadors by providing quality customer service support and provide proposals suited to their needs

3. Onboarding of new clients: You’ll serve as a trusted adviser to work out and recommend the most suitable programmes according to client’s needs and requirements.

Job Requirements

• A'level / Diploma / Bachelor Degree or equivalent
• Have at least 3 years B2B sales or Account Management experienced
• Being bilingual is an advantage
• Customer service oriented with an outgoing personality
• Good coordination skills, organized and ability to prioritize task

If interested, you may send in your resume to [email protected]

Join Us as a Social Media Executive!

Hera Hair Beauty, a leading Hair & Beauty salons in Singapore, is on the lookout for a passionate and creative Social Media Executive to join our vibrant team. This entry-level position is perfect for fresh graduates who have a flair for creating engaging and innovative content across various social media platforms including TikTok, Instagram and more.

Key Responsibilities:

• Content Creation: Develop and implement cutting-edge content strategies to boost brand awareness and drive audience engagement across all social media channels.
• Photography/Videography: Capture stunning visuals and create compelling videos, editing them professionally to suit multiple platforms.
• Social Media Management: Oversee and curate the company's social media profiles and presence, including Facebook, Instagram, TikTok, and more.
• Performance Tracking: Monitor feedback and online reviews, using social media analytics tools to track campaign success and gather actionable insights.
• Community Engagement: Actively engage with our online community by responding to comments, direct messages, and customer queries promptly.
• Trend Monitoring: Stay ahead of the curve by keeping up with the latest digital technology trends, ensuring our brand remains at the forefront of industry developments.

Qualifications:

• Degree or diploma in Marketing, Communications, Journalism, or a related field.
• Proficiency in content creation tools and software.
• Experience in professional photo and video editing is essential.
• Excellent knowledge of various social media platforms and best practices.
• Strong verbal and written communication skills.
• Ability to multitask and thrive under tight deadlines.
• Creative thinker with strong problem-solving abilities.

Benefits:

We offer an exciting opportunity to work in a dynamic environment where creativity and innovation are highly valued. You'll be part of a forward-thinking team that encourages growth and development.

If you're a fresh graduate with a passion for digital marketing and social media content creation, we'd love to hear from you. Please submit your resume, portfolio, and a brief description of why you would be a great fit for this role.

• Perform casework and provide psychosocial support to patients, caregivers and families.
• Oversee and evaluate efficacy of welfare programmes and develop new initiatives.
• Handle patient admission and conduct assessment for financial assistance.
• Promote programs and facilitate group work to target groups of clients.

Requirements:

• Degree in Social Work with SASW Accredited.
• At least 2 years of social work experience.
• Passionate and able to give holistic social care.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Looking for full-time clinic assistant preferably with some experience for a medical clinic

Responsibilities:

- Handling patient registration, scheduling appointments/follow-ups, billing/cashiering

- General admin duties eg filling of patients' records

- Assist doctor in simple procedures

- Promote and maintain good patient relationship

- Deliver good quality service

Requirements:

- Good command of computer skills

- Pleasant personality and good working attitude

- Able to multi-task

Kindly email your resume to [email protected]

Only short-listed candidates will be notified for interview

Job Description

• Commission based job
• Candidate possess at least ITEC/NITEC/WSQ/CIBTAC or equivalent Singapore certified massage certificate is preferred
• Candidates without experience or equivalent certificate are welcome to apply
• Required language(s): Mandarin or English
• Must have interest in massage/tuina treatment
• Ensure customers receive excellent standards of service
• Singaporeans are welcome to apply
• Working days per week: 5/6 days work shift
• Must be able to work on weekends and public holidays

Overview

Perform technical duties under the supervision of pharmacists to ensure safe, efficient and timely distribution of drugs in AH.

Assist the pharmacist in-charge to provide supervision to pharmacy support staff and to coordinate activities within a section to ensure smooth workflow and continuous improvement.

Dispense medicines to the patients according to department policies and guidelines.

Job Responsibilities

1) Daily Operations

• Provide professional and courteous service to all patients/customers
• Process medication orders/prescriptions for both inpatient and outpatient
• Picking, packing and labelling in accordance with stipulated policies, guidelines and department standard operating procedures
• Perform billing functions
• Ensures work area is ready for daily operations
• Maintains the cleanliness of the pharmacy and ward areas where drugs are stored
• Involvement in workplace quality improvement projects/activities as and when required

2) Inventory Management

• Ensures stocks are stocked up properly and tidily according to First-Expiry-First-Out (FEFO) requirement and stipulated storage condition
• Performs topping up of omnicell ward stock in the respective wards
• Ensures correct receiving of goods
• Secondary repackaging/redressing
• Carry out cycle counts and stock takes periodically according to SOPs

3) Dispensing

• Dispensing of medications to patients in accordance with stipulated policies, guidelines and department standard operating procedures

Requirements

• Possess Certified Pharmacy Technician Certification (CPTC) OR Diploma in Pharmaceutical Science
• Completed Basic Skill Test OR Certified Pharmacy Technician Certification (CPTC)
• Have initiative and able to work independently to achieve goals of the department
• Able to communicate effectively
• Able to function effectively as member of a team
• Flexibility to work on weekends/ public holidays occasionally

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.