ROLE OVERVIEW
As Managing Director of GCI Health Singapore, you are responsible for driving the continued excellence and growth of the agency, ensuring the maintenance of GCI Health’s market leadership and an ambition to continuously provide a unique client and employee experience.
You will have a hands-on approach to managing the business, which will include responsibility for strategic planning, client service excellence, new business development, operations, profitability, and team coaching and development.
Like all our leadership team members, you will also directly lead several account teams, delivering strategic and award-winning programs that exceed client expectations and objectives, and set us apart from our counterparts.
GCI Health, in Singapore and across the region, has worked hard to nurture and build a business, environment and culture we are very proud of. At GCI Health, employees at all levels are expected to foster a culture of respect, collaboration, and kindness. We strive for a culture without hierarchy and want a workplace that embodies ‘fun’ as much as it does ‘excellence’.
The Managing Director, with support from everyone in the leadership team, should continuously and proactively ensure a culture where every voice in the team is encouraged and heard, so our business continues to be one that is shaped collectively.
KEY RESPONSIBILITIES
Key responsibilities include:
- Strategic business leadership
- Client relationship management
- Business development
- People leadership
- Financial performance
- Thought leadership and advocacy
- Line management
- AI adoption
EXPERIENCE AND SKILLS REQUIRED
Key experience and skills required to perform this role are:
- A true passion for the healthcare industry, with an outstanding, in-depth knowledge of the regional Asia-Pacific healthcare environment, as well as individual market landscapes
- Experience in managing large healthcare communications accounts for blue-chip companies
- Experience managing a profitable and successful healthcare communications agency team
- Delivery of key strategic projects identified for the business/local office to drive company priorities
- An ability and successful experience in securing new business, managing the full pitch process, from lead to presentation and beyond
- Ambitious, creative, curious and energetic, with outstanding written and verbal communication skills
- Hold client service at your core, always looking for ways to improve the quality of our client services and educating the team on the same
- A team player, someone who is keen to mentor and guide staff and who will always be respectful and conscientious with co-workers
- Excellent analytical, interpersonal, organisational and cross-cultural skills
- A talented networker, with excellent industry contacts, that can be mined for new business opportunities
- Excellent client relationship builder and mentor for others
- Organised and pays close attention to detail
- Able to work under pressure and a confident communicator, including with senior stakeholders
- A clear and entrepreneurial spirit, always considering how we can further strengthen and grow our business
