We are looking for a skilled Salon Manager who will oversee the day-to-day operations of our salon. In this position, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining inventory. You will also be expected to create and maintain schedules, oversee financial transactions, and handle customer complaints. If you have a passion for the beauty industry and are a natural leader, we encourage you to apply for this exciting opportunity.

• Manage the day-to-day operations of the salon
• Ensure that the salon is clean, organized, and well-maintained
• Develop and implement marketing strategies to attract new clients and retain existing ones
• Handle customer complaints and resolve any issues that arise
• Train new staff members and provide ongoing training and development for existing staff
• Monitor and manage the salon's finances, including budgeting, bookkeeping, and payroll
• Stay up-to-date with industry trends and new products and services
• Ensure that the salon complies with all health and safety regulations

Speaking up the important in healthcare to prevent patient harm and improve patient safety.Organizations where employees speak up are associated with the improved and experience. Speaking up can improve the teamwork to help the quality of care to the customers. To provide training in communiction and teamwork skills.

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK Empowering the Community.

RESPONSIBILITIES

• Assist doctors and registered nurses in simple procedures
• Documenting, monitoring and recording observations of residents and their vital signs and reporting changes in condition to the registered nurse
• Supervise / assist residents in their daily needs (e.g. personal grooming and daily living activities)
• Escort residents for medical appointments
• Guide residents to participate in development and recreational programmes
• Provide general supervision of residents

No specific qualification required.

You will be considered for the position of Nursing Aide with at least a qualification in any of the following:

• NITEC in Community Care & Social Services;
• NITEC in Nursing;
• HMI Institute of Health Sciences' Certificate in Healthcare Support
• WSQ Certificate in nursing care-related courses and / or relevant work experience in nursing care

• Work Location: Eunos / Chai Chee / Sembawang
• Work Hours: 5-day work-week; 8.30 am to 6.00 pm

Roles & Responsibilities

• Job Description
• Deliver a variety of spa treatments.
• Maintain cleanliness and presentation of therapy rooms, equipment, as well as inventory of products.
• Acknowledge and respond to relevant customer queries, needs and expectations.
• Suggest and promote retail products or additional services.
• Uphold hygiene standards and follow health and safety regulations.
• Provide assistance in running of spa workshops.
• Assist in all reception duties as and when required.

Key Requirements

• All is welcome , Non experience is welcome
• Hands on experience in massage techniques and face therapies
• Fluent in English (spoken and written)
• Good communication and customer service skills
• Positive attitude
• Basic level computer skills

MAJOR DUTIES AND RESPONSIBILITIES

• Be certified and trained in skills as an ACP Facilitator and ACP Trainer.
• Facilitate ACP discussions with patients/individuals, families and NHS.
• Document these discussions and the wishes of the patient/individual in the appropriate forms (these may be hard copies or electronic forms).
• Update and liaise with primary care physicians on patient’s advance care plan.
• Coordinate between patients/individuals, relatives, and healthcare team for ACP facilitation and to follow-up with the necessary appointments for them.
• Mentor, train and guide junior ACP Facilitators in ACP case management, documentation and communication skills.
• Develop and improve ACP training curriculum and programmes e.g. Advocacy, General ACP and Preferred Plan of Care (PPC) Facilitation courses.
• Be involved in grief bereavement work and provide psychosocial support to patients and where appropriate, follow up with referrals to spiritual and/or psychiatric support.
• Develop and be involved in the spiritual care work and support for ACP patients and their family members.

GENERAL

• Support or conduct ACP awareness talks, road shows and training.
• Work in collaboration with key stakeholders in the evaluation and quality improvement processes for the ACP program.
• Participate in conducting audits, research and surveys related to ACP. Where necessary, staff will be nominated as co-investigators of research projects and are expected to be involved in data collection, abstract and paper writing etc.

JOB REQUIREMENTS

• A Basic Diploma with 5 to 6 years of working experience
• Strong communication skills, motivated, resourceful and a good team player
• Experience in ACP facilitations for 2 to 3 years in any setting

PROFESSIONAL LICENCE

• Nursing or allied health (social work etc.) background preferred.

ABNORMAL PHYSICAL WORKING CONDITION

• Staff may be required to travel to patients’ homes, other step-down care units or other locations as needed to conduct ACP discussions.
• Staff may be exposed to patients and their family members of various psychological and emotional states and who possess varying personality traits.

As a dietitian, your primary responsibility is to provide dietetic services (both clinical and foodservice aspects) to our patients and to those at selected community hospitals / nursing homes / workplaces. You will need to conduct health promotion activities pertaining to chronic disease prevention. You should be resourceful and agile to disseminate knowledge and expertise to our patients, dietetic trainees, fellow colleagues, health professionals, food-related industries and the community at large. You should be dynamic, IT savvy, media savvy, social media savvy and research savvy to deliver timely education in various medium to our clients. You are expected to contribute towards the research culture of our hospital, be active in professional organizations, and be committed to community services.

Job Requirements

• Minimum degree in nutrition and dietetics from PSC recognized university
• Minimum 6 months clinical internship and able to qualify for practicing license or dietitian registration with the national dietitian association of the country
• Current or eligible to be full dietitian member status with Singapore Nutrition & Dietetics Association
• Good verbal and written communication skills in English.

Yishun Health is a network of medical institutions and health facilities of the National Healthcare Group in the north of Singapore. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.

A therapy assistant will assist the therapists in the areas of preparation for therapy session, implementation of therapy as instructed by therapist, supervision of patient and maintenance of rehabilitation equipment.

Roles and Responsibilities
1.Clinical:

• Assist in preparation of patient for treatment
• Assist in preparation and setting of rehabilitation equipment for treatment
• Assist in teaching and supervision of therapeutic exercises as prescribed by therapists
• Assist in preparation and application of electrical modalities as prescribed by therapists
• Assist in lifting and transferring of patients

2. Administrative:

• Maintenance and cleaning of rehabilitation equipment
• Checking and updating inventory
• Maintain cleanliness and order of rehabilitation gyms

Requirements

• Preferably with relevant experience in healthcare
• Preferably with HMI/ITE certification for therapy assistant

STATEMENT OF PURPOSE

Works with relevant clinical departments to provide assessment and intervention in management for patients care

MAJOR DUTIES AND RESPONSIBILITIES

Specific (100%)

A. Casework

1. Interview/counsel and conduct biopsychosocial and financial assessment of the patient/ resident and recommend intervention plans to the multi-disciplinary team to establish holistic and personalized care plans
2. Participate and present case in multi-disciplinary team/ multi-agency case discussion to formulate common care goals
3. Coordinate with service providers to ensure patients and families receive timely care support after discharge and make post discharge follow-up call to patients/ families when appropriate
4. Provide information and put up application on services/schemes and financial assistance for example, Medifund, Medication Assistance Fund and Remission etc. Make applications for external funding
5. To escalate and handover case management to MSW timely when identify suicide/ family violence/ addiction/ abuse case related
6. Make home visits for care assessment when necessary.
7. Timely documentation of patient's biodata, interviews, telephone calls, payments, and field visits for records
8. Provide and reinforce education, information on patient’s condition if required.

B. Group Work

1. Assist in planning, co-facilitating, monitoring, and evaluating of group work
2. Target and reach out to individuals and/ or groups who may benefit from group work

C. Training and Education

1. Participate in quality improvement projects

D. Programme Development and Implementation

1. Participate in hospital committee and/ or work with community partners/ external agencies to improve the quality of care and services to patients/ residents
2. Assist in the review and implementation of programmes for targeted group of patients/ residents

E. Research

1. Participate and support research data collection/design/analysis
2. Assist to develop abstracts/posters/oral presentations

F. Others

1. Advocate for the protection of patient’s dignity, confidentiality, and rights
2. Actively involved in hospital and department’s initiatives
3. Embrace continuous improvements as our way of life by improving and refining work performance daily. Participate in Kaizen projects.
4. Be a CARE team member in times of civil emergency or mass casualty
5. Any other duties as assigned by Supervisor/ HOD

JOB REQUIREMENTS

(A) Education, Training and Experience

1. Must have attained professional qualifications either in nursing, medicine, or para clinical disciplines
2. Must have prior job experience in either nursing, medicine, or para-clinical disciplines that commensurate with the job
3. Must have at least 5 years working experience in patient related care

ABNORMAL PHYSICAL WORKING CONDITION

1. Health risk of being exposed to infectious diseases
2. May be exposed to patients and visitors with varied mental health states and may have personality issues

You will be involved in the processing of prescriptions, dispensing and inventory management. We are looking for individuals who has the aspiration to learn and grow with the organisation.

• Diploma in Pharmaceutical Science or a Certificate in Pharmacy Technician Course
• 2 weekends off per month and able to commit to shifts
• Training opportunities available for upgrading

Yishun Health is a network of medical institutions and health facilities of the National Healthcare Group in the north of Singapore. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.

1.Clinical Competencies and Duties

In Speech Therapy services, the Speech Therapist must have the general clinical competences below (though not exclusive to this list) and had attained the specific area of competency for their specialty area. Depending on current rotation, the Speech Therapist must also develop specific competencies in the management of patients in one of
these disciplines:

• Neurology/ Neurosurgery
• Geriatrics
• Intensive Care Units
• Ear, Nose, and Throat
• Rehabilitation
• Others

2.Supervisory Role

• Assist with supervision of TA
• Assist with appraisal of TA
• Assist to supervise personnel, other than NUS/SIT students, attached to the department as and when required

3.Quality Improvement

• Adhere to patient quality service
• Contribute actively to department’s WOW, Kaizen or other service quality improvements projects and initiatives
• Report to Speech Therapist / Manager, seeking advice and providing feedback on service delivery and improvement

4. Research Contribution

• Collect research data as required and assigned by supervisor/ manager

5. Others

• Perform other duties assigned by Supervisor/ Manager
• Occasional contribution to team/ departmental projects outside of office hours as determined by reporting officer
• Adhere to the policies and procedures of the Hospital and Department

REQUIREMENTS:

• Recognized Degree in Speech Therapy
• Graduate with 1-3 years of experience with competencies in the relevant clinical disciplines, required by AHPL
• Registered with Allied Health Professional Council (AHPC)
• Member of the Speech and Language Therapy Singapore (SALTS) or equivalent (highly recommended)

Job scopes: Eyelahes extension, eyebrow, eyeliner, lip embroidery and waxing. (Knowing slimming & facial is a plus)

Happy personailty. Professional & pro-active.

About us:

IHM is an international company which focuses on rehabilitation therapy and health maintenance, utilising a blend of Bioelectric Meridian Therapy (BMT) and natural therapy to provide comprehensive and personalised care to partners and customers. As we continue to grow, we are seeking dedicated Receptionist to join our expanding team.

Roles & Responsibilities:

• Attend and welcome to walk-in customers ensuring they have a positive experience at our outlet.
• Handle inquiries about services, packages, and appointments in person, over the phone, or via email.
• Manage customer's appointment bookings.
• Coordinate schedules for dedicated practitioners.
• Keep the reception area and client waiting areas clean, organized, and stocked with necessary materials (e.g., brochures, refreshments).
• Promote wellness packages, memberships, and special offers to clients.
• Ensure proper documentation and filing system.

Perks:

• Medical + Commission

MAJOR DUTIES AND RESPONSIBILITIES

A. SPECIFIC (80%)

• Be certified and trained in skills as an ACP Facilitator and ACP Trainer.
• Facilitate ACP discussions with patients/individuals, families and NHS.
• Document these discussions and the wishes of the patient/individual in the appropriate forms (these may be hard copies or electronic forms).
• Update and liaise with primary care physicians on patient’s advance care plan.
• Coordinate between patients/individuals, relatives, and healthcare team for ACP facilitation and to follow-up with the necessary appointments for them.
• Mentor, train and guide junior ACP Facilitators in ACP case management, documentation and communication skills.
• Develop and improve ACP training curriculum and programmes e.g. Advocacy, General ACP and Preferred Plan of Care (PPC) Facilitation courses.
• Be involved in grief bereavement work and provide psychosocial support to patients and where appropriate, follow up with referrals to spiritual and/or psychiatric support.
• Develop and be involved in the spiritual care work and support for ACP patients and their family members.

B. GENERAL (20%)

• Support or conduct ACP awareness talks, road shows and training.
• Work in collaboration with key stakeholders in the evaluation and quality improvement processes for the ACP program.
• Participate in conducting audits, research and surveys related to ACP. Where necessary, staff will be nominated as co-investigators of research projects and are expected to be involved in data collection, abstract and paper writing etc.

JOB REQUIREMENTS

EDUCATION, TRAINING AND EXPERIENCE

• A Degree with 5 to 6 years of working experience
• Strong communication skills, motivated, resourceful and a good team player
• Experience in ACP facilitations for 2 to 3 years in any setting

B. PROFESSIONAL LICENCE

• Nursing or allied health (social work etc.) background preferred.

ABNORMAL PHYSICAL WORKING CONDITION

• Staff may be required to travel to patients’ homes, other step-down care units or other locations as needed to conduct ACP discussions.
• Staff may be exposed to patients and their family members of various psychological and emotional states and who possess varying personality traits.

You will provide good pharmaceutical care to our patients in inpatient and outpatient settings.

On a daily basis, you will review patients’ prescriptions and medication charts for appropriateness of drugs prescribed and perform interventions on drug-related problems. Where applicable, you will recommend and monitor patient-specific drug therapy. You will dispense medications to patients, explaining the indications and side effects for drug therapy and instructions for administration. Where needed, you will provide drug information to other healthcare professionals.

Requirements

• Candidate must possess at least a Bachelor’s Degree in Pharmacy/Pharmacology or equivalent
• Eligible for registration with the Singapore Pharmacy Council
• Able to work in a fast-paced environment
• Good listening, written and communication skills

Training Provided

• Relevant in-house clinical competencies
• Soft skills – eg: communication skills, coaching/mentoring skills, etc

Statement of Purpose

To lead and deliver psychological services in Khoo Teak Puat Hospital and YH campus

Major Duties And Responsibilities

SPECIFIC (80%)

• To provide individual and/or group psychotherapy for inpatients and outpatients (e.g. cognitive behaviour therapy, supportive therapy, relaxation therapy, stress management).
• To provide psychometric assessments (e.g. IQ, neuropsychological, dementia).
• To attend to complex inpatients or outpatients, as well as medico-legal and forensic cases.
• To handle direct referrals from other medical professionals, police and the courts.
• To assist in developing the hospital’s peer support program for staff and/or corporate clients and deliver talks and workshops on stress management and mental health.
• To lead and provide supervision to Masters in Clinical Psychology students and junior psychologists.

GENERAL (20%)

• Involvement in support groups (e.g. weight management support group) and/or provide input for relevant hospital programmes.
• To conduct or be involved in research independently or in collaboration with other specialists.
• To conduct teaching and training in psychology or related subjects to mental health or other professionals and/or psychology students.
• To undertake any special duties as assigned by CEO, CMB, COO, HOD and supervisor.

JOB REQUIREMENTS

• Masters in Clinical Psychology with at least 5-10 years of relevant working experience
• Preferably holding or eligible for a valid registration, license or practising certificate with an established or recognised psychological professional body such as APA, APS or BPS.

Yishun Health is a network of medical institutions and health facilities in the north of Singapore, under the National Healthcare Group. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.

You will provide quality patient care in inpatient and outpatient settings, performing the following tasks:

• Interact with patients in assisting with their medication orders and queries
• Label and pack medications
• Process medication orders
• Counsel on medications
• Other ad-hoc tasks e.g. quality improvement projects etc.

Additionally, there are opportunities for you to explore your interest in medication safety, staff training, inventory management, roster management etc.

Requirements

• Candidate must possess a Diploma in Pharmaceutical Sciences from NYP, RP, TP or NP or Diploma in Applied Science from RP or WSQ Advanced Certificate in Healthcare (Pharmacy Support) previously known as Certified Pharmacy Technician Course
• Enjoy working in a fast-paced environment
• Has good listening, written and communication skills

Training & Upskilling Opportunities

• On-job-training for operational competencies
• In-house training with Pharmacy Technician trainers for clinical competencies
• Expanded job scope as you gain more work experience e.g., supplies and discharge prescription checker, floor manager role
• Hospital-run and local external courses for e.g., communication skills, coaching skills, medication safety, patient education etc.
• Sponsorships for further education e.g., Advanced Diploma, relevant Bachelor’s program

Yishun Health is a network of medical institutions and health facilities of the National Healthcare Group in the north of Singapore. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.

Beauty cum Wellness Therapist

Occupation

Beautician

Job Description & Requirements

Application for ladies only

Min. 3 Years hands on Experience is a "MUST"

Sales Knowledge and Capability of Packages & Products is a " MUST "

Pleasant Personality able to work as a team

Bilingual in English, Chinese, malay,Dialects..

Complusary to work on weekend & Holiday

Capable to Analysis and Advise treatment for customers

Strike for career succeed

Work Location : Khatib MRT, Jurong West ( HDB Estate ) , West Mall

About us:

IHM is an international company which focuses on rehabilitation therapy and health maintenance, utilising a blend of Bioelectric Meridian Therapy (BMT) and natural therapy to provide comprehensive and personalised care to partners and customers. As we continue to grow, we are seeking dedicated Office Manager to join our expanding team.

About role:

The Office Manager is responsible for overseeing the day-to-day operations of the outlet and providing administrative support across various departments. This role involves coordinating office activities, managing operational processes, and maintaining efficient systems to enhance productivity and organizational effectiveness.

Roles & Responsibilities

• Provide operational and administrative support to outlets and office.
• Handle procurement activities, including sourcing vendors, obtaining quotations, and negotiating contracts.
• Assist in financial processes, including invoice management, payment processing, and expense tracking.
• Provide updates on cash flow, receivables, and payables.
• Collaborate with the sales team to manage client inquiries, quotations, and follow-ups.
• Assist in the planning and execution of company events, meetings, and initiatives.
• Support cross-departmental collaboration to enhance operational efficiency

Job Requirements

• Diploma or degree in Business Administration & Finance, or a related field.
• At least 1 year working experience in similar role.
• Strong organizational and multitasking skills with attention to detail.
• Excellent verbal and written communication skills.
• Problem-solving skills and the ability to work under pressure.
• Ability to work independently and as part of a team.

Clinical Associate is responsible for the total management of patients in the hospital under the supervision of senior doctors. They perform duties equivalent to that of a medical officer and will take on duties such as conducting ward round, preparing patients for procedure, on-call duties, assisting in clinic sessions, and any other duties as assigned by their supervisor.

• Possess Medical Degree from an accredited University / College in the country it was awarded and with results of the national licensing examination (if applicable)
• Registered as a medical doctor in the country of conferment of Medical Degree and last place(s) of practise
• Possess at least 3 years of post housemanship working experience as a medical officer (or equivalent) in the relevant field/specialty
• In active clinical practise for the immediate past 3 years
• Candidate whose basic medical qualification is not conducted in the English language must provide evidence of English Proficiency and meet the acceptable score specified by the Singapore Medical Council

As a Resident Physician, you will be responsible for the total management of patients under the supervision of senior doctors and incollaboration with other healthcare professionals. Your duties include providing medical consultations, on-call/stay-in night duties, managing outpatient clinics, supervising junior doctors, attending operating sessions and any other duties as assigned by your supervisor.

• Possess a basic or postgraduate medical qualification from one the Universities/Medical Institutions listed in the Schedules of the Singapore Medical Council;
• Registered as a medical doctor in the country of conferment of medical qualification and last place(s) of practise;
• Possess at least 3 years of post housemanship working experience as a medical officer (or equivalent) in the relevant discipline;
• Remain in active clinical practise for the immediate past 3 years;
• Candidate whose basic medical qualification is not conducted in the English language must provide evidence of English Proficiency and meet the acceptable score specified by the Singapore Medical Council

You will support the Medical Social Workers in acute setting by conducting basic screening and triaging. You will also perform frontline counter duties on rotation basis, provide financial counselling to patients & assess their financial situation. Other responsibilities include assisting in casework and discharge care planning for patients, fieldwork and home visits, administering various subsidies and claims such as Medifund, IDAPE, Eldershield, MFEC, PA, other financial and social assistance.

• Diploma in Social Sciences / Social Work / Applied Psychology
• 2 to 3 years of relevant experience in local social or community work setting.

The Physiotherapist helps patient restore mobility, function and independence through detailed assessment of problems and individualized treatment. Physiotherapists manage a wide range of conditions, with expertise in mobilization techniques and manual therapy, exercise prescription, electrotherapy, balance and gait training and education on health promoting strategies. The Physiotherapist works within the context of a multidisciplinary team.

A Physiotherapist demonstrates a high standard of clinical practice and professional conduct in all areas of patient care, and proactively participate in continuous professional development and evidence-based practice.

(A) MAIN DUTIES AND RESPONSIBILITIES

1. CLINICAL DUTIES

Depending on the coverage areas, locum physiotherapist should be competent in managing the following conditions:

• Orthopedics
• Sports
• Neurology/Neurosurgery
• Cardiopulmonary
• Geriatrics
• Musculoskeletal

He/she should be independent in the assessment, diagnosis, and management of patient within defined scope of practice. He/she should have an understanding of the limits of their expertise and seek guidance proactively when appropriate.

2. Administrative duties

The locum physiotherapist must have skills and competency in self management, and compliance to medicolegal and governance guidelines

• Be responsible for the caseload allocated and provide coverage as necessary
• Maintain accurate and up-to-date medical reports in continuity of care
• Be familiar with and adhere to basic tenets of JCI
• Maintain statistics on workload as needed by the Department and Hospital

OTHER DUTIES

1. Supervisory Role

• Provide supervisory/training to staff as allocated by supervisor / manager
• Provide mentoring / leadership guide to staff as allocated by supervisor / manager

Education, Training and Experience

• Recognized Degree in Physiotherapy
• Graduate with 3 years of working experience in the relevant clinical disciplines
• Have basic IT skills and competency in Microsoft Word, Excel and PowerPoint.

2. Professional License

• Registered with Allied Health Professional Council (AHPC)
• Member of the Singapore Physiotherapy Association or equivalent (highly recommended)

(D) ABNORMAL PHYSICAL WORKING CONDITION

• Managing patient with behavioural issues

1. Major Duties and Responsibilities

Specific (85%)

• Perform routine pulmonary function tests, polysomnography test and CPAP counseling.
• Explain procedures to patients and get their cooperation.
• Evaluate test reliability, patients’ performance and clinical implications.
• Maintain equipment to ensure accurate testing and diagnosis.
• Troubleshoot errors when variances occur.
• Generate and despatch accurate reports.
• Ensure workplace neat and tidy at all times.
• Schedule test appointments
• Practice good inventory management (replenish when necessary).
• Keep record of reports
• Uphold patient rights and safety.

General (15%)

• Perform other related duties (e.g. electroencephalogram - EEG) as may be requested.
• Be actively involved in hospital’s projects and functions and participate in community outreach programs.
• Helps promote safety in the laboratory.

Requirements

• Polytechnic / Degree graduates with sciences
• CPR + AED

Job Responsibilities

1. Assume full responsibility for the comprehensive management of patients within the Dental Clinic, ensuring adherence to established policies and practice guidelines.
2. Make accurate diagnoses and referrals, seeking guidance from senior dentists as necessary to enhance patient care and outcomes.
3. Demonstrate competence and proficiency in performing basic dental procedures, contributing to the overall quality of dental services provided.
4. Provide consultations to Oral Health Therapists, offering guidance and support in the effective management of patients, and ensuring alignment with clinic protocols.
5. Collaborate with and assist the Head Dental Surgeon in the efficient operation of the clinics, responding promptly when called upon, and contributing to the overall effectiveness of clinic services.

Job Requirements:

1. Holds a degree from a university recognised by Singapore Dental Council.
2. Pass the relevant State/Regional Board licensing examination in the country which basic dental degree is obtained from. For any country that imposes such licensing conditions on its own dental graduates, the corresponding conditions will also be required the applicant to practise in Singapore.
3. Must be registered or registrable with the Singapore Dental Council.

Senior Triage & Brief Intervention Specialist

Overview:

We are seeking an experienced and compassionate Senior Specialist to join our mental health team. The ideal candidate will be responsible for conducting initial assessments, triaging clients based on urgency and needs, and ensuring that clients receive timely and appropriate care and providing brief interventions to clients. Candidate will also be co-managing the triage team members, to make decisions for proper allocation and to provide support whenever needed. This role requires a deep understanding of mental health issues, excellent communication skills, and the ability to make quick, informed decisions.

Key Responsibilities:

• Conduct comprehensive initial assessments of clients presenting with mental health concerns.
• Triage clients based on severity and urgency of their conditions, ensuring they receive appropriate and timely care.
• Provide brief intervention to clients.
• Co-manage, supervise and support triage team members.
• Maintain accurate and up-to-date client records and documentation.
• Coordinate with other healthcare professionals, social services, and community resources to facilitate comprehensive care.
• Monitor client progress and adjust care plans as necessary.
• Participate in team meetings, case conferences, and professional development activities.
• Collates data for outcome tracking, trending and reporting.
• Stay current with best practices and emerging trends in mental healthcare.
• Maintains and safeguards confidentiality of patient health information.

Qualifications:

• Degree in Psychology with postgraduate qualification in Social Work, Counselling, Psychology or a related field.
• Minimum of 2 years of experience in mental health triage, crisis intervention, or a related field.
• Strong understanding of mental health disorders, assessment techniques, and intervention strategies.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced, high-stress environment.
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience in a supervisory or leadership role.
• Specialized training or certification in CBT.
• Bilingual or multilingual abilities.