At NUS Singapore, our people are the driving force behind our success. We pride ourselves on fostering a vibrant and inclusive community of talented individuals from diverse backgrounds.

When you join NUS, you become part of a community of passionate individuals who are dedicated to driving innovation and change in education, research, and service. Our culture of inclusivity and entrepreneurship means that you’ll have the freedom to explore your ideas and make a meaningful impact. Your career at NUS is more than just a job - it’s a transformative experience that will shape your personal and professional growth.

Explore the link provided to learn additional details about the available job opportunity:

https://career44.sapsf.com/sfcareer/jobreqcareer?jobId=27261&company=nationalunP2

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

Radiographer is responsible for the providing prompt diagnostic imaging services to the patient, ensuring patient safety and proper care of equipment. Assist Centre In-charge/ Senior or Principal Radiographer to guide and supervise junior and student radiographers when required.

Job Responsibilities:

• Perform general radiographic examinations and/or at least one of the area of specialty including mammography and/or ultrasound and/or Bone Mineral Densitometry.
• Responsible for the safety and welfare of the patient.
• Maintain a clean and safe environment; adhere to safe work practices especially in radiation safety and infection control.
• Ensure proper usage and care for all equipment at the specific diagnostic centre.
• Perform other administrative duties or ad-hoc quality departmental projects/activities as assigned by the reporting officer/ Lead Radiographer
• Apply the ALARA principle for all procedures.
• Responsible for general housekeeping of the allocated diagnostic centre.
• Render prompt and courteous service delivery to external and internal customers.
• Ensure efficient running and operations of their area of responsibility.
• Assist the Radiographer-In-Charge / Senior or Principal Radiographer to ensure quality control procedures are performed diligently.
• Ensure AHPC certification is achieved after one / two years depending on qualification(s).

Job Requirements:

Required Skills and Experience
• Recognized degree in Diagnostic Radiography.
• Professional Licence: R1 license with Centre for Radiation Protection and Nuclear Sciences, National Environment Agency.
• Timely update and renewal of RI license.
• Registration with Allied Health Professions Council.
• Excellent written and verbal communication skills.
• Strong organisational skills and able to multi-task in a fast-paced environment.
• Participate in continuous medical education and quality assurance programs as directed by Radiographer In-charge / Senior or Principal Radiographer.
• Complete all assigned tasks in an organized and timely manner.
• Service orientated and customer focused. Have a compassionate, caring and friendly attitude.
• Able to work in a fast-paced environment and under pressure.
• Effective communications and coaching skills.
• Good team player.

Preferred Skills and Experience
• Mammography and ultrasound experience preferred.
• Ability to communicate in vernacular languages
• Knowledge of basic programming and advanced applications of MS Word, Excel and PowerPoint will be an added advantage.
• Knowledge of NGEMR, Epic usage and RISPACS would be an additional advantage.

(Please note that the working hours is on 5.5 days' work week)

Working location: Islandwide

Basic: $2100 - $2400

transportation allowance provided

2 years contract

working days/ hours: Tue - Fri ( 3pm-7pm) ; Sat - Sun (8am-7pm)

JOB DUTIES:

• Provide and nurture children's love of water and swimming
• Manage safety standards and close supervision of children
• Plan and execute lesson plans

REQUIREMENTS:

• Min. NITEC in any field or equivalent certification
• Prior experience in swimming coach will be an added advantage
• Able to work Weekends and Public Holiday
• No Prior experience but have a passion to join are welcome to apply

*Able to start work within short notice will be highly advantageous.*

Please be notified that only shortlisted candidates will be notified

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

---- Only shortlisted applicants will be notified---

EA Personnel Name: YEO AHN AHN

EA Personnel No: R22109014

EA License No: 21C0845

1. Job Purpose

The incumbent will assist in supporting Population Health initiatives in the Western region. He/she will contribute towards the nationwide implementation of Healthier SG by evaluating the Western Region’s GP Network Performance to provide insights, identify best practices and track areas for improvement.

1. Duties and Responsibilities

• Drive Population Health initiatives in primary care
• Prepare regular dashboard updates by analysing data and tracking progress on indicators
• Perform advanced data analysis to identify meaningful trends and patternsCollate feedback from various sources to supplement the data
  Craft insights to guide our strategy to improve performance
  
• Prepare and check collated datasets for completeness and reasonableness before submission to relevant parties, or for audits
• Provide support to Quality Improvement initiatives and projects
• Any other duties assigned

1. Job RequirementsTertiary Education, preferably in Science, Engineering or Computer Science related fields
   Proficient in data analysis tool(s) such as MS Excel, Tableau, Power BI, SPSS, R, Python, QlikView, etc.
   Able to work independently and acquire necessary knowledge to perform tasks effectively. Prior healthcare-related experience will be an advantage
   Highly meticulous, attentive to details and timelines
   Possess an analytical and inquisitive mind for problem-solving, and the ability to identify / discern complex trends and patterns. Prior experience in Quality Improvement will be an advantage
   Good interpersonal skills and team player
   Good presentation skills
   

• Note: At times, you may be required to meet our partners on Saturdays and weekday evenings

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Overview

NUHS Regional Health System Office works with internal stakeholders and community partners to develop and implement initiatives to improve population health and promote preventive health. Together, we strive to build a healthy and engaged population in the West, empowered to live well and age well in their home and in the community.

The incumbent will be responsible to drive precinct planning efforts to support the development and implementation of strategies and initiatives to enhance the delivery of community care and improve population health in the Western Region. This is to be achieved in close collaboration with key internal and external stakeholders and partners.

Job Responsibilities

1. Track progress of Healthy Precinct projects for Western Region, including translation of strategies to implementation plans with internal and external stakeholders.
2. Develop Healthy Precinct framework elements through close collaboration with respective leads, leading to successful conceptualisation and implementation of elements in the community.
3. Lead in development of Healthy Precincts with internal and external stakeholders; provide data insights and analysis to support implementation of Community Health Plans.
4. Conceptualise and manage pilot projects with internal and community stakeholders to enhance the health ecosystem in the precinct.
5. Undertake any other strategic projects, which may involve working with other departments in RHSO-Ops or other divisions/agencies, including leading and driving Secretariat work for various workgroups.
6. Any other duties

Requirements

• Bachelor degree in any discipline
• At least 5 to 8 years of relevant working experience
• Experience in the Singapore healthcare system and/or knowledge of integrated care models will be advantageous
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Meticulous with good attention to detail and numbers
• Strong written and verbal communication abilities
• Pleasant personality and able to work well with others to foster buy-in and collaborations
• Able to multi-task

Mars Veterinary Health (MVH) is a global leading provider of high-quality, advanced veterinary care for companion animals. Our business offers a wide range of high-quality medical services covering preventive and basic health care as well as advanced diagnostics, internal medicine, intensive care, surgery and orthopaedics. MVH also provides rehabilitation, physiotherapy, dietary advice and offers selected pet food, pharmaceutical and care products.

Working together to improve the lives of veterinary professionals, pets and clients.

Our vacancies are at VES Hospital, Mount Pleasant Veterinary Group (of clinics), Hillside Veterinary Surgery and Gentle Oak Veterinary Cinic.

We invite you to join us as Veterinary Technician if you like to work with a team of passionate individuals seeking to provide exceptional care to pets in a challenging and dynamic environment.

Do you have:

• Graduate(d) with Diploma in Veterinary Technology or relevant education.
• Minimally 2 years work experience in veterinary clinic or hospital preferred.
• Could commit to 44 hours work week based on rotation inclusive of weekends.
• Want to grow a career in veterinary industry.

Responsibilities:

• Lead communications with veterinarians and veterinary medical team to maintain the flow of pets.
• Provide professional, efficient and exceptional service at all times.
• Obtain relevant information and history from clients to maintain proper and complete medical charts.
• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols while maintaining clean, sterile and organized treatment areas, exams rooms and labs.
• Educate clients about preventive care, pet health needs, any diagnosis or treatment, hospital services and other related matters.
• Assist with surgery as applicable.
• Do note that only shortlisted candidates will be notified.

Overview

The Patient Advocacy and Support Office (PASO) at the National University Health System (NUHS) is an integral part of our commitment to delivering incredible care and health together with patients, caregivers, and the community.

Working cross-functionally, we champion and foster a culture of person- and family-centred care and service excellence across the NUHS cluster. We drive engagements and collaborations with patient advocates and the community in clinical and academic domains to achieve better health outcomes.

Job Description

1. Champion Person- and Family-Centred CarePromote care partnership with internal and external stakeholders through training programmes and campaigns.
   Enable co-creation and implementation of initiatives to enhance inclusion of patient and caregivers in care design, delivery, and evaluation.
   
2. Project ManagementLead and oversee projects from inception to completion.
   Ensure projects are delivered on time, within scope, and budget.
   
3. Partnership and Community DevelopmentEngage with diverse stakeholders including but not limited to patients, caregivers, community organisations and government agencies.
   Foster and maintain strategic alliances and partnerships with internal and external stakeholders.
   Contribute to NUHS’s volunteer management programme including recruitment, onboarding, engagement, recognition, and appreciation of staff and community volunteers.
   
4. Data ManagementCoordinate with key stakeholders to collate and analyse project and patient experience data.
   Coordinate recommendations and interventions based on data analysis.
   Provide analytics and visualization for strategic decision-making.
   Support initiatives to address gaps and areas for improvement.
   
5. Administrative ManagementEnsure efficient administrative processes, including documentation, compliance, and reporting.
   Organise meetings, manage schedules, prepare related agendas and materials.
   

Job Requirements

• Bachelor’s degree in Healthcare, Social Sciences, Public Health, or related disciplines.
• Minimum five years of relevant experience with demonstrated experience in programme management, project development, implementation, and evaluation, and working effectively with cross-functional teams.
• Strong problem-solving skills with a proactive and empathetic approach to handling complex situations with sensitivity and professionalism.
• Excellent interpersonal and communication skills, with the ability to interact effectively with patients, caregivers, and diverse stakeholders.
• High level of organisational skills and attention to detail to drive and deliver multiple tasks and projects, focusing on achieving positive outcomes.
• Demonstrated commitment to continuous improvement and learning.
• Proficiency in MS Office. Some basic visual and video editing skills would be an advantage.

#L1-RT1

COMPANY DESCRIPTION

The Children and Youth Group (CYG) in The Salvation Army Singapore serves hundreds of vulnerable children and youth yearly. In line with our vision to provide a continuum of care to uplift those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

RESPONSIBILITIES

About the job

The Salvation Army Children & Youth Group is seeking a dynamic and experienced Clinical Psychologist to lead the development of mental health services aimed at supporting youth with trauma backgrounds, emotional and behavioural difficulties, and other complex psychological needs. The role will involve providing therapeutic support to children and adolescents, setting up mental health frameworks, and supervising a multidisciplinary team.

The Clinical Psychologist will be instrumental in designing evidence-based therapeutic interventions for vulnerable youth in residential and community settings. Additionally, the successful candidate will collaborate with social workers, counsellors, and educators to ensure a trauma-informed approach to care, fostering resilience, emotional regulation, and social development.


Key Responsibilities

1. Service Development and Programme Leadership

• Lead the establishment and delivery of mental health services tailored for youth within The Salvation Army Children & Youth Group.
• Develop structured therapeutic frameworks and interventions focusing on trauma recovery, emotional regulation, and resilience.
• Implement evidence-based practices such as Cognitive Behavioural Therapy (CBT), Trauma-Focused CBT, and Dialectical Behaviour Therapy (DBT), among others, to address the specific needs of the youth population.
• Collaborate with residential staff and external partners to design holistic and integrated care plans for youth.

2. Direct Clinical Services

• Provide individual, group, and family therapy for children and adolescents with complex trauma histories, emotional regulation difficulties, and challenging behaviours.
• Conduct psychological assessments, including diagnostic evaluations, cognitive testing, and behavioural assessments.
• Develop and monitor individualised treatment plans to guide therapeutic interventions.
• Offer crisis intervention services when necessary, including managing immediate risks and addressing urgent behavioural issues.

3. Supervision and Training

• Supervise counsellors, assistant psychologists, and trainee psychologists, offering guidance and mentorship in delivering clinical services.
• Lead training sessions for staff on trauma-informed care, mental health awareness, de-escalation techniques, and psychological intervention strategies.
• Provide reflective practice opportunities and clinical supervision to staff and trainees, supporting professional development and capacity building.

4. Programme Monitoring and Evaluation

• Develop tools to monitor the effectiveness of mental health interventions, using quantitative and qualitative data to measure outcomes.
• Evaluate programme success and make data-driven adjustments to therapeutic approaches as needed.
• Work with management to ensure services are continuously aligned with best practices and meet the evolving needs of the children and youth.

5. Systemic and Community Engagement

• Build strong partnerships with community mental health services, schools, hospitals, and other stakeholders to support continuity of care.
• Advocate for youth mental health needs within the organisation and at community levels.
• Engage with families and caregivers to provide psychoeducation and guidance on supporting youth with trauma.

• Minimum Qualification: Masters in Clinical Psychology (DClinPsy or PhD) or equivalent from a recognised institution. Doctorate in Clinicial Psychology is preferred.
• Must be registered or eligible for registration with a recognised professional psychology board (e.g., Singapore Psychological Society or other equivalent international body).
• Eligibility to practice as a Clinical Psychologist in Singapore is essential.

Experience Requirements

• Minimum of 3-5 years of experience working with children and adolescents, with a focus on trauma, emotional and behavioural regulation, and complex mental health needs. Fresh grads with a passion for community psychologist work can be considered
• Experience in developing and delivering psychological services or programmes for youth populations, preferably in a residential or community setting.
• Demonstrated ability to conduct psychological assessments and develop treatment plans for children and adolescents.
• Experience in providing supervision to clinical staff and trainees is highly desirable.
• Familiarity with the mental health and social service landscape in Singapore is an advantage.

Job Requirements

• A strong commitment to the values and mission of The Salvation Army, particularly in supporting at-risk youth.
• Willingness to adhere to organisational policies and maintain the highest standards of professional ethics.
• Excellent organisational and project management skills.
• Proficiency in written and spoken English; additional local languages are advantageous.

Key Competencies

• Expertise in child and adolescent mental health, with a strong understanding of trauma-informed care.
• Ability to work effectively with complex cases involving emotional, behavioural, and psychological difficulties.
• Strong leadership and management skills, including the ability to supervise, train, and mentor a clinical team.
• Excellent interpersonal and communication skills, with the ability to engage with vulnerable youth, families, and multidisciplinary teams.
• Strong clinical judgement and problem-solving skills, particularly in crisis situations.
• Capacity to work in a flexible and dynamic environment, with a focus on service development and continuous improvement.

Working Hours

Please be informed that it is a 5-day work week and the total work hours is 44 hours per week.

Monday to Friday - 9.30am to 6.30pm Friday (inclusive 1 hour lunch break)

Flexibility in working hours is required in this role.

Working Location

The Salvation ArmyChildren and Youth Group - Gracehaven Children's Home

3 Lorong Napiri Singapore 547528

COMPANY DESCRIPTION

The Children and Youth Group (CYG) in The Salvation Army Singapore serves hundreds of vulnerable children and youth yearly. In line with our vision to provide a continuum of care to uplift those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

RESPONSIBILITIES

About the job

The Salvation Army Children & Youth Group is looking for a highly motivated Associate Psychologist to be the professional lead for the establishment and development of youth mental health services for children and adolescents. The successful candidate will work in collaboration with a multidisciplinary team to conduct outreach, raise awareness on mental health resilience building, design, implement, and evaluate a range of psychological services aimed at supporting at-risk youth, particularly those with trauma histories, challenging behaviours, and emotional and behavioural difficulties.

The Associate Psychologist will play a key role in helping the lead clinical psychologist in developing outreach and awareness building initiatives, setting up therapeutic programmes, supervising mental health staff, and delivering evidence informed interventions tailored to the unique needs of youth within residential and community settings. The role requires a strong grounding in clinical psychology, youth mental health, trauma-informed care, and service development.


Key Responsibilities

1. Establish and Develop Youth Mental Health Services

• Spearhead the establishment of youth mental health services within The Salvation Army Children & Youth Group, especially in community settings.
• Develop frameworks for service delivery, including outreach, awareness building, therapy and counselling interventions, crisis management, and psychoeducation.
• Collaborate with residential staff, social workers, and external partners to ensure an integrated and holistic approach to care.
• Design and implement outreach and awareness building initiatives, group and individual therapeutic programmes addressing trauma, emotional regulation, resilience, and social skills.

2. Direct Work

• Provide case management support
• Provide individual, group, and family therapy to youth experiencing general mental health challenges, including trauma, anxiety, depression, and behavioural issues.
• Conduct psychological assessments to guide treatment planning and interventions.
• Develop and implement therapeutic plans based on trauma-informed care and evidence-based practices such as Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), and other relevant modalities.

3. Supervision and Training

• Provide in-service training to staff and caregivers in community on trauma-informed care, de-escalation techniques, and youth mental health.
• Support the professional development of the mental health team by providing ongoing peer supervision and feedback.

4. Programme Evaluation

• Establish monitoring and evaluation frameworks to assess the effectiveness of mental health interventions and programmes.
• Collect, analyse, and report data on key mental health outcomes for youth within the programme.
• Adjust interventions and programmes based on feedback, research, and evolving best practices.

5. Community Engagement and Outreach

• Build partnerships with schools, community agencies, and external mental health providers to enable outreach and ensure continuity of care for youth in Bedok, Kallang Bahru.
• Engage with families and caregivers to promote mental health awareness and support.

Key Competencies

• Strong interpersonal and communication skills, with the ability to engage and build relationships with youth, families, and multidisciplinary teams, run programmes and do outreach.
• Knowledge of trauma-informed care and evidence-based interventions for children and youth.
• Flexibility, creativity, and initiative to establish and grow new services.
• Proven ability to work in a fast-paced, dynamic environment with vulnerable and at-risk populations.
• Excellent problem-solving skills and the ability to manage crises and complex cases.
• Leadership and management capabilities to supervise and guide staff and trainees.

Degree in Psychology, Counselling Psychology, or a related field.

Experience Requirements

• Minimum of 2-3 years of experience working with youth, although fresh grads who show the ability to start up initiatives can be considered.
• Experience in providing psychological assessments and interventions for youth with mental health concerns, trauma histories, emotional and behavioural difficulties, and complex needs or their caregivers.
• Experience in developing and leading youth-focused mental health services with a passion for community outreach is highly desirable.
• Prior experience in a residential care setting is an advantage.

Job Requirements

• Strong commitment to working with at-risk and vulnerable youth and their caregivers.
• Aligned to The Salvation Army's values and mission.
• Excellent organisational and project management skills with basic knowledge in statistics.
• Proficiency in written and spoken English; additional local languages are an advantage.

Working Hours

Please be informed that it is a 5-day work week and the total work hours is 44 hours per week.

Monday to Friday - 9.30am to 6.30pm Friday (inclusive 1 hour lunch break)

Flexibility in working hours is required in this role.

Working Location

The Salvation ArmyChildren and Youth Group

Youth Development Centre

Address: 65 Kallang Bahru, #01-305, Singapore 330065

Gracehaven Children's Home

Address: 3 Lorong Napiri, Singapore 547548

Bedok Arena

Address: 187 Bedok North Street 4, #01-02, Singapore 460187

To support daily Finance and HR matters.

• AR duties – Assist to prepare invoices and timely update of incoming receipts in the accounting system. Prepare Ageing report and following up with customers on all outstanding payments.
• Assist to upkeep of fixed asset register.
• AP duties – Assist to post invoices, prepare payments, checking of cash claims and processing of payments.
• Assist in year-end audit process.
• Assist in month-end closing.
• Assist to perform stock-take and reconcile inventories.
• Assist in handling full spectrum of HR functions including recruitment & onboarding process.
• Assist in Compensation & Benefits administration.
• Assist in monthly payroll processing.
• Assist to administer work pass application.
• Assist to administer all government claims (Maternity leave, ns claim, Child-care leave claim etc)
• Ensure proper filing and maintenance of employees’ records etc.
• Any other responsibilities that may be assigned from time to time

EDUCATION

• Diploma in Accountancy / Human Resources or equivalent discipline

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Ability to multi-task and meet tight timelines.
• Meticulous and process-driven
• Minimum 2 to 3 years of relevant experience. Experience in the Healthcare/Retail industry will be advantageous.
• Proficient in both English and Chinese. Chinese is a must as the job requires communication with Chinese-speaking associates.
• Proficient in MS Office and familiar with Navision and Hyperion preferably
• Resourceful and independent with strong ability to work in a team.

Assist in the promoting the health and wellness benefits to customer receiving massage therapy on regular basic,to have proficient knowledge and skill in performing various need of treatment for customer.

Must have good communication skills, empathy and decision making skill.

A team player and able to maintain house keeping of workplace and sanitize equipment for customer use,

The Challenges

You will provide psychological services for both inpatients and/or outpatients within the psychiatric services as a member of a multi-disciplinary team of mental health professionals. For the positions of Senior Clinical Psychologists, you will provide leadership to subordinate levels of staff and participate in the duties of subordinate levels of staff as and when necessary. As a clinical psychologist in the Psychology Department working with adults, you will be expected to:

• provide services that include psychometric assessment, as well as individual and group psychotherapy
• contribute to mental health promotion programmes and psychological duties within the institute’s framework
• participate in or conduct research

The Requirements

• Master of Psychology in Clinical Psychology from an established university
• Preferably relevant working experience
• For the Senior Clinical Psychologist, preferably with 5 to 8 years of working experience
• Good interpersonal skills and the ability to work independently in a multidisciplinary team.
• Accreditation, registration or license for practice with an established or recognized psychological professional body will be an advantage.

SAMH SAY-IT! (Sports, Arts, Youth Integrated Team) provides assessment and intervention for youths, and engages youths for ongoing monitoring and support. YIT also works actively with youth agencies, schools and community partners to provide holistic case management for youths and their families.

Responsibilities:

Basic Emotional Support

· Manage client through client engagement, information gathering,case assessment (BPSS, risk & needs assessment and other relevant assessment tools), case conceptualization, case planning and intervention plans for best clients’ outcomes

· Provide supportive counselling to clients through face-to-face and/or

online means

· Conduct visits to school/centre, home or hospital

· Advocate for the protection of client's dignity and rights

Screening

· Screen referred young persons for mental health distress

· Recognise different levels of distress and provide relevant resources and basic supportive counselling via phone and face-to-face

· Identify presenting/underlying issues so as to design a care plan to enhance/maintain and promote psychosocial functioning of clients

· Link youths or caregivers with appropriate services for continuity of care

Programming

· Conduct risk assessments and ensure safety plans

· Monitoring youths at risk of mental health issues

· Facilitate group activities in collaboration with the centre team

· Plan, coordinate and accompany youths for outdoor activities as well as collaborate with team on such outings

· Plan and coordinate social recreational activities and events

· Ensure safety and well-being of youths and caregivers at all times in and out of centre

· Inform professional staff of critical situations involving conflict, violence and other emergencies promptly

· Manage and/or assist in crisis intervention

Outreach and Co-Lab

· Be involved in outreach initiatives to raise mental health literacy in young people and the general public

· Coordinating, planning and creating social media posts for outreach

· Coordinate volunteers, co-lab partners, mentees and interns, and ensure proper documentation

· Source for and liaise directly with persons-in-charge of various agencies or groups who provide youth volunteers

Administration and Evaluation

· Perform administrative duties (complete case notes, compile basic statistics and reports, file documents, handle public enquiries through phone, email and face-to-face)

· Administer K10 evaluation to youths and caregivers, and ensure proper documentation

· Assist Head and Admin Officer in Annual Report or statistics collation when necessary

Operations

· Coordinate and design monthly programme calendar

· Manage day-to-day operations of centre (e.g. opening and closing of centre, stocktaking, maintaining walk-in area and displays,overall crowd control)

· Coordinate and attend to all visits to the centre

· Report and follow up on any faulty equipments or furniture promptly to ensure smooth operation of the centre

· Ensure maintenance of premises and property

Other Duties

· To work on ad-hoc SAMH projects, community outreach programmes and events, ie World Mental Health Day, YOUth Alive!,etc.

Requirements:

· Diploma in Social Work, Counselling or Psychology preferred or health & management, human services

· Must be proficient in MS Word, Excel and Powerpoint

· Experience with and having skills in the arts (visual arts, music,drama, dance, etc), sports and/or events management will be an added advantage

· Fresh graduate or 1-2 years of experience

· Independent and able to work in a team

· Motivated, energetic, enthusiastic and passionate to serve youths

About the Role:
Are you passionate about ensuring the delivery of high-quality, impactful solutions? As a QA Engineer, you’ll play a critical role in transforming personalized healthcare by ensuring our cutting-edge AI and telehealth solutions meet the highest standards. Working closely with our Head of Engineering and a dynamic team, you’ll design and execute rigorous testing processes to support the development of game-changing healthcare technology for Asia.

This isn’t just about testing—it’s about building the future of healthcare. From ensuring the scalability of AI-driven relationship management to verifying personalized health insights and tailored treatments, you’ll help redefine what’s possible in telehealth.

Why Join Us?
This is more than just a job—it’s a mission. While there may be trade-offs in compensation, we offer the chance to be part of something transformative. You’ll take ownership of QA processes for impactful projects, working with a passionate team dedicated to using technology and innovation to change lives.

What You’ll Do:

• Review quality specifications and technical design documents to provide timely and meaningful feedback.
• Develop and maintain detailed, comprehensive, and well-structured test plans and test cases.
• Estimate, prioritize, plan, and coordinate quality testing activities across our engineering projects.
• Design and execute manual and automated test cases to validate AI and telehealth solutions.
• Identify, document, and track software defects to resolution, ensuring timely fixes.
• Collaborate with developers and the Head of Engineering to ensure seamless integration of QA processes into the development lifecycle.
• Continuously improve QA processes, tools, and techniques to support scalable, high-quality solutions.

Who You Are:

• You are passionate about delivering high-quality solutions that make a meaningful difference.
• You have experience in developing and executing manual and automated test cases.
• You’re skilled in reviewing technical design documents and creating test plans and cases.
• You’re familiar with QA tools, methodologies, and frameworks.
• You thrive in fast-paced, high-growth environments and enjoy building solutions from scratch.
• You have strong analytical and problem-solving skills and are detail-oriented.
• Experience in healthcare data or applications is a plus but not mandatory.

What We Offer:

• The chance to work on meaningful projects that transform healthcare in Asia.
• A collaborative and innovative team culture where your contributions matter.
• Ownership over impactful QA projects with the freedom to shape testing strategies.
• Flexibility to work remotely with occasional travel across Asia to collaborate with the team.
• An opportunity to join a mission-driven team passionate about making a real difference in healthcare.

Why Join Us?

• Impact: Play a pivotal role in ensuring the quality of transformative healthcare solutions.
• Ownership: Full responsibility over QA processes and the freedom to shape testing methodologies.
• Flexibility: Work remotely, with opportunities for travel across Asia.
• Mission-Driven: Join a team passionate about changing lives through technology and innovation.

Join us, and let’s redefine healthcare together.

About Us:

At our core, we are a digital health startup with a bold vision: we believe in a future where healthcare is personalised, accessible, and affordable for everyone. Over the past four years, we’ve built a telehealth platform that has transformed healthcare in Singapore, Hong Kong, and Japan. But this is just the beginning.

We are looking for someone who shares our vision and is ready to join us on this journey towards reshaping healthcare in Asia. If you’re ready to do something truly impactful, this is the opportunity to create a legacy that will define the next generation of healthcare.

About the Role:

As a Data Engineer, you’ll take full ownership of our data infrastructure overhaul, focusing on creating a reliable, scalable, and efficient data ecosystem. You’ll address tracking issues, implement robust data governance, and ensure seamless data flows between our Customer Data Platform (Segment), BigQuery, and downstream tools.

This role requires a proactive, detail-oriented individual with strong technical skills and a collaborative mindset to work closely with Product, Growth, and Engineering teams.

Why Join Us?

This is more than a job—it’s a mission. While there may be trade-offs in compensation, what we offer is the chance to be part of something transformative. You’ll have ownership over impactful projects and the opportunity to work with a passionate team dedicated to changing lives through technology and innovation.

What You’ll Do:

• Review and resolve tracking inconsistencies, including issues with funnel analysis and data gaps.
• Audit the integration and configuration of Segment and BigQuery, ensuring accurate and complete data collection.
• Conduct a root cause analysis of past tracking issues and implement long-term solutions.
• Build, optimise, and document ETL pipelines to ensure accurate and reliable data flows.
• Enhance tracking schemas, event definitions, and data integration processes to support business needs.
• Collaborate with Product and Growth teams to create a unified tracking plan, ensuring alignment and consistency.
• Develop and enforce data governance standards, including naming conventions, event schemas, and processes for implementing tracking changes.
• Implement real-time monitoring and alerting systems to identify and resolve data anomalies proactively.
• Create robust processes for testing tracking updates in staging environments before production deployment.
• Provide training and documentation to key team members, enabling them to query and interpret data confidently.
• Evaluate and optimise existing tools like BigQuery and Segment for scalability and evolving business needs.
• Design solutions to accommodate new product features, platforms, and growth initiatives without disrupting existing data flows.

Who You Are:

• Strong expertise in data engineering, with a focus on BigQuery and Segment.
• Proficiency in SQL, data modelling, and ETL pipeline development.
• Knowledge of event tracking best practices, including debugging and optimisation for marketing funnels.
• Familiarity with data orchestration tools such as dbt or Apache Airflow.
• Strong understanding of data governance and quality assurance practices.

What We Offer:

• The chance to work on meaningful projects that have the potential to transform healthcare in Asia.
• A collaborative and innovative team culture where your contributions truly matter.
• Ownership over impactful projects and the freedom to explore cutting-edge technologies.

Why Join Us:

• Impact: Be part of something truly transformative—help lead the shift towards personalised healthcare in Asia.
• Ownership: Full responsibility over the engineering function and the freedom to shape technical direction.
• Equity: Share in the long-term success of the company.
• Flexibility: Work remotely, with occasional travel across Asia to collaborate with the team.
• Mission-Driven: Join a team that’s passionate, focused, and committed to making a real difference in healthcare.

About us

Since the 1930s, the way we commute, socialise and even how we make payments have changed, and yet our fundamental approach to the healthcare system hasn’t.

At Ordinary Folk, we’re reimagining the building blocks of healthcare, through Noah, Zoey, and Cyrus. Noah allows men to receive remote diagnosis and treatment across varying areas of care. Through Zoey, women’s sexual wellness and fertility journeys are supported with thoughtful products and services. Cyrus, our modern logistics fleet makes ultra fast deliveries for medication with the help of AI.

Job description

As a Full-stack Engineer at Ordinary Folk, you’ll help to:

• Developing and directing software system validation and testing methods.
• Directing our software programming initiatives
• Overseeing the development of documentation.
• Working closely with clients and cross-functional departments to communicate project statuses and proposals.
• Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems.
• Managing the software development lifecycle.
• Monitoring system performance.
• Communicating key project data to team members and building cohesion among teams.
• Developing and executing project plans.
• Applying mathematics, and statistics to problem-solving initiatives.
• Applying best practices and standard operating procedures.
• Creating innovative solutions to meet our company’s technical needs.
• Testing new software and fixing bugs.
• Shaping the future of our systems.

What we’re looking for from you

• Strong knowledge of HTML, CSS, and Javascript/Typescript
• Proficiency with React for client-side development and Node.js for backend development
• Experience with relational database (e.g. PostgreSQL)
• Experience in production development of RESTful APIs
• eCommerce experience. You have experience building eCommerce platforms (e.g. customer
• management, transactions, order, invoicing) and have the requisite skills to meet the technical demands.
• Startup experience. You will have a huge passion for startups and fast-growing teams. You will have been part of the journey of a successful startup.

Why join Ordinary Folk?

Our mission is to revolutionise the way people access medical treatment.

We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep.

Working with medical professionals in each country, who are armed with decades of expertise in their specialised fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

Looking for the highlights?

• We’re one of the fastest-growing healthcare companies in Asia.
• You’ll be working alongside team members who’ve joined us from companies like BBH, Grab, Unilever, Ogilvy and IDEO.
• Join a team of 40 on the ground floor of an exciting start-up ready to blast off.
• Employee equity scheme giving you a share in the company and the work we do.
• A development allowance so you can upskill yourself and your career.

What is working at Ordinary Folk like?

We’re not your stereotypical healthcare company. We’re a bunch of creatives, entrepreneurs and tech-driven individuals from a wide range of cultural backgrounds – all with a focus on delivering better health to people.

Our team is based around Asia and as long as you’re between GMT+7 and GMT+11, you can work wherever you want. We also hate overbearing managers – at Ordinary Folk, the best ideas, not the manager’s ideas, win.

Life moves pretty fast around here because speed and execution matter more than anything else. But we believe that the A+ players at Ordinary Folk need and deserve the freedom to contribute their best to the company so they can help keep our trajectory on the up.

Contact and apply to [email protected]

About Us:

At our core, we are a digital health startup with a bold vision: we believe in a future where healthcare is personalised, accessible, and affordable for everyone. Over the past four years, we’ve built a telehealth platform that has transformed healthcare in Singapore, Hong Kong, and Japan. But this is just the beginning.

We are looking for someone who shares our vision and is ready to join us on this journey towards reshaping healthcare in Asia. If you’re ready to do something truly impactful, this is the opportunity to create a legacy that will define the next generation of healthcare.

About the Role:

Are you ready to make a real difference in healthcare? As a Machine Learning Engineer, you’ll play a pivotal role in redefining how technology can deliver personalized healthcare at scale. Working closely with our Head of Engineering, you’ll join a small but elite team tasked with building cutting-edge solutions that integrate AI, machine learning, and LLMs to revolutionize telehealth in Asia.

This isn’t about maintaining the status quo—it’s about crafting a moonshot vision for the future. You’ll have the opportunity to work on groundbreaking challenges, such as scaling relationship management through AI, delivering personalized health insights, and developing tailored medication and products for patients.

Why Join Us?

This is more than a job—it’s a mission. While there may be trade-offs in compensation, what we offer is the chance to be part of something transformative. You’ll have ownership over impactful projects and the opportunity to work with a passionate team dedicated to changing lives through technology and innovation.

What You’ll Do:

• Develop and deploy machine learning models to support personalized healthcare at scale.
• Work on integrating AI and LLMs to enhance data insights, automate processes, and manage patient relationships effectively.
• Collaborate with the Head of Engineering and leadership team to design and implement technical solutions aligned with the company’s mission.
• Optimize ML pipelines for scalability and performance in a fast-paced telehealth environment.
• Ensure the security and integrity of patient data while leveraging it to create actionable insights.
• Continuously experiment and innovate, staying at the forefront of AI and ML advancements.

Who You Are:

• You’re passionate about using technology to make a meaningful impact on people’s lives.
• You have hands-on experience building and deploying machine learning models in production.
• You’re familiar with AI and LLM technologies and understand how to personalize experiences at scale.
• You thrive in fast-paced, high-growth environments and enjoy the challenge of building solutions from scratch.
• You have strong problem-solving skills and a desire to tackle healthcare’s toughest challenges.
• Experience with healthcare data or applications is a plus but not mandatory.

What We Offer:

• The chance to work on meaningful projects that have the potential to transform healthcare in Asia.
• A collaborative and innovative team culture where your contributions truly matter.
• Ownership over impactful projects and the freedom to explore cutting-edge technologies.

Join us, and let’s build the future of healthcare together.

Why Join Us:

• Impact: Be part of something truly transformative—help lead the shift towards personalised healthcare in Asia.
• Ownership: Full responsibility over the engineering function and the freedom to shape technical direction.
• Equity: Share in the long-term success of the company.
• Flexibility: Work remotely, with occasional travel across Asia to collaborate with the team.
• Mission-Driven: Join a team that’s passionate, focused, and committed to making a real difference in healthcare.

Working in a multi-disciplinary team, you will be responsible to provide quality nursing care through assessment, planning, implementation and evaluation of nursing care to meet the needs of the patients.

You will also be responsible for maintaining standards for professional nursing practice and working cooperatively with other members of the healthcare team to provide integrated care.

Requirements:
- Diploma / Bachelor's Degree in Nursing
- Must be registered with Singapore Nursing Board
- No work experience required

We provide:
- 5 days work week arrangement
- Training and development opportunities

About us

Since the 1930s, the way we commute, socialize and even how we make payments have changed, and yet our fundamental approach to the healthcare system hasn’t.

At Ordinary Folk, we’re reimagining the building blocks of healthcare, through Noah and Zoey. Noah allows men to receive remote diagnosis and treatment across varying areas of care. Through Zoey, women’s sexual wellness and fertility journeys are supported with thoughtful products and services.

Job Description

Your Team

At Ordinary Folk, our mission is to revolutionize the way people access medical treatment.

We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep.

Working with medical professionals in each country, who are armed with decades of expertise in their specialized fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

We're seeking a People Associate to join our team, providing essential support across various people functions. This role is crucial in optimizing people processes, enhancing employee well-being, and maintaining people policies. We are looking for someone who is organized, empathetic, and eager to grow their expertise in people operations within a dynamic work environment.

Responsibilities:

• Support daily people operational tasks and contribute to the execution of people initiatives.
• Manage employee records accurately and confidentially.
• Participate in people projects, such as coordinating meetings, training sessions, and employee surveys, with precise documentation.
• Address employee inquiries regarding people policies, procedures, and benefits, offering accurate guidance and support.
• Assist in the payroll process by collecting and verifying employee data (e.g., hours worked, leaves, etc.).
• Communicate with external partners, like insurance vendors, ensuring compliance with legal and regulatory frameworks.
• Facilitate the recruitment process by liaising with candidates, scheduling interviews, and providing a smooth onboarding experience for new hires.
• Conduct orientations for new employees to effectively introduce them to the company culture.

Your Experience:

• Proven experience in a people assistant role or similar position within people operations or administration in a startup environment.
• Proficiency in Google Workspace and a tech-savvy approach to people operations.
• Basic understanding of labor legislation.
• Exceptional organizational skills, with a meticulous and detail-oriented work ethic.
• Strong communication skills.
• Bachelor's degree in People Management, Business Administration, or a related field.

Why join Ordinary Folk?

Our mission is to revolutionize the way people access medical treatment. We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep. Working with medical professionals in each country, who are armed with decades of expertise in their specialized fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

Looking for the highlights?

We’re one of the fastest-growing healthcare companies in Asia.

You’ll be working alongside team members who’ve joined us from companies like BBH, Grab, Unilever, Ogilvy and IDEO.

Join a team of 40 on the ground floor of an exciting start-up ready to blast off.

Employee equity scheme giving you a share in the company and the work we do.

A development allowance so you can upskill yourself and your career.

What is working at Ordinary Folk like?

We’re not your stereotypical healthcare company. We’re a bunch of creatives, entrepreneurs and tech-driven individuals from a wide range of cultural backgrounds – all with a focus on delivering better health to people.

Our team is based around Asia and as long as you’re between GMT+7 and GMT+11, you can work wherever you want. We also hate overbearing managers – at Ordinary Folk, the best ideas, not the manager’s ideas, win.

Life moves pretty fast around here because speed and execution matter more than anything else. But we believe that the A+ players at Ordinary Folk need and deserve the freedom to contribute their best to the company so they can help keep our trajectory on the up.

Responsibilities:

Under the direction and guidance of the Registered Nurse, you will be responsible for providing basic nursing care, promoting a therapeutic environment and assisting the multi-disciplinary team in the delivery of care for our patients.

Requirements:

• Professional Certificate / NITEC in Nursing (please submit the transcript along with your resume)
• Must be enrolled with Singapore Nursing Board
• No working experience required
• Willing to do shift work

We provide:

• 5 days work week arrangement
• Training and development opportunities

Join Our Team as a Resident Doctor at NEMG

Are you a dedicated Family Physician seeking an exciting opportunity to make a difference? Northeast Medical Group (NEMG) invites you to join our dynamic team of healthcare professionals.

About Us

Northeast Medical Group is committed to providing exceptional medical care to our community. Established in 1999, we serve the community through our 11 clinic locations. We offer a stimulating work environment and competitive compensation packages (including AWS and Performance Bonus). Join us and collaborate with experienced professionals dedicated to improving patient outcomes.

Key Responsibilities

As a Resident Doctor at NEMG, you will play a vital role in delivering comprehensive and high-quality family medicine care to patients of all ages. Your responsibilities will include:

· Managing acute and chronic illnesses

· Providing preventive healthcare services such as health screenings and immunizations

· Performing simple surgical procedures like T&S and nail avulsion

· Contributing to Healthier SG initiatives

Career Development Opportunities

At NEMG, we offer opportunities for professional growth and advancement within our own group of clinics, or beyond through our leadership of the United Primary Care Network (PCN).

Qualifications

To qualify for this position, you must possess the following:

· MBBS/ MD degree

· Full medical registration with the Singapore Medical Council (SMC) and a valid practicing certificate

· Relevant postgraduate academic qualifications and experience in Family Medicine (e.g., GDFM, MMED (Fam Med), etc.)

· Registration on the SMC Family Physician Register

Skills and Attributes

We are seeking candidates who demonstrate:

· Excellent communication and interpersonal skills

· Proficiency in current medical practices and MOH guidelines

· Strong problem-solving abilities

· A passion for delivering patient-centered care

How to Apply

If you are passionate about making a positive impact in healthcare and meet the above requirements, we encourage you to apply. Please submit your CV in confidence by clicking the APPLY button or send it to [email protected].

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills