Job Description

1. Provide consistent professional spa massage (body and/or foot) in accordance with spa standards.
2. Ensure high level of service standards
3. Responsible for the maintenance of cleanliness and neaness of the spa facilities, treatment rooms and other parts of the spa.
4. Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc.
5. Handle customer queries and conerns effcieintly and politely
6. Follow and comply with the intrucstions given by Spa Manager

Requirements

1. Preperably with iTEC/WSQ certification or massage certification
2. Able to commit on Weekends/public holidays
3. 6 days work week
4. Mininum one year relevant experience
5. Pleasant personality and hardworking

Responsibilities:

• Create safe and holistic programs that teach all aspects of Muay Thai/ Boxing/ Brazilian Jiu-Jitsu.
• Conduct group classes and private training sessions.
• Plan, develop and address the needs and fitness objectives of all students.
• Motivate and inspire students to achieve their fitness and martial arts goals.
• Assume responsibility for the health and safety of students, and teach safe training habits.
• Any other tasks as assigned by the Company.

Responsibilities:

• Create safe and holistic programs that teach all aspects of Muay Thai/ Boxing.
• Conduct group classes and private training sessions.
• Plan, develop and address the needs and fitness objectives of all students.
• Motivate and inspire students to achieve their fitness and martial arts goals.
• Assume responsibility for the health and safety of students, and teach safe training habits.
• Any other tasks as assigned by the Company.

Responsibilities:

• Create safe and holistic programs that teach all aspects of Muay Thai/ Boxing/ Brazilian Jiu-Jitsu.
• Conduct group classes and private training sessions.
• Plan, develop and address the needs and fitness objectives of all students.
• Motivate and inspire students to achieve their fitness and martial arts goals.
• Assume responsibility for the health and safety of students, and teach safe training habits.
• Any other tasks as assigned by the Company.

Responsibilities:

• Create safe and holistic programs that teach all aspects of Muay Thai/ Boxing.
• Conduct group classes and private training sessions.
• Plan, develop and address the needs and fitness objectives of all students.
• Motivate and inspire students to achieve their fitness and martial arts goals.
• Assume responsibility for the health and safety of students, and teach safe training habits.
• Any other tasks as assigned by the Company.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Applications are invited for the following full-time position in the Saw Swee Hock School of Public Health

RESEARCH ASSOCIATE IN PUBLIC HEALTH

We are seeking a Research Associate to join a multi-disciplinary research team to conduct public health research, in particular in the area of women’s mental wellbeing.

The position provides the candidate a great opportunity to develop qualitative and quantitative research skills and work with international experts in public health policy, mental wellbeing, and maternal health. The job holder will be an integral part of a research project which examines the role of time use in the mental wellbeing of women with young children in Singapore. Responsibilities will include: literature review, qualitative and quantitative data collection, data analysis, and preparation of scientific papers. The job holder will work closely with Assistant Professor Yvette van der Eijk and members of her research team, as well as local experts in health research and policy.

This full-time position is based at the Tahir Foundation Building at National University of Singapore. The position has a 1 year contract in the first instance, with possibility of extension.

Requirements:
• Masters degree in public health/epidemiology, social sciences, or other relevant discipline.
• At least one year hands-on experience in quantitative data management and analysis using standard software programs (e.g. R, Stata, Python).
• At least one year hands-on experience in qualitative data management and analysis (e.g. semi-structured interview, focus group discussion).
• Keen interest in women’s mental wellbeing.
• Very good written and oral communication skills.
• Fluent in English.

Applicants should include a CV, 1-page cover letter, list of publications (if applicable) or a writing sample, and the names and email contact of 2 referees who may be contacted immediately if shortlisted.

Recruitment is open immediately, and will continue until the position is filled.

For further enquiries, please contact Dr Yvette van der Eijk at [email protected].

Please note that only shortlisted candidates will be contacted.

Qualifications

Masters degree in public health/epidemiology, social sciences, or other relevant discipline.

Overview

Join the NUHS Group Chief Technology Office (GCTO) that advocates flexible and innovative working culture. Successful candidate will be part of a team of Data Scientists and Software Developers who partner clinicians to propose, develop, and implement advanced Artificial Intelligence / machine learning models and pipelines to augment clinical workflows in NUHS cluster. The candidate will also ensure the adequacy and effectiveness of the models and tools for NUHS.

Key Responsibilities

• Research and develop machine learning models in various clinical areas such as clinical notes, medical images, and patients’ data
• Develop, train and test AI models in the local medical domain
• Work with the team to design and architect the workflow of the data and algorithms including data input, output and storage between various health IT systems
• Lead in the gathering of requirements and data by working and coordinating with clinicians and other relevant internal and external stakeholders
• Work with the team to develop and deploy necessary AI models for NUHS in hybrid cloud environment
• Document clearly explaining how the algorithms have been implemented, verified and validated
• Lead project to deliver AI related research and development requirement to meet the business need

Requirements

• Minimum Bachelor’s degree in computer science or related fields with strong statistical modelling and machine learning skills. Graduate degree in related fields may apply
• Hands-on experience in the development of end-to-end data analytics solutions and machine learning pipeline including data exploration/extraction/crawling, data processing, and model building
• Hands-on experience on development of AI models in NLP is a plus
• Proficient with programming in Python and AI related frameworks such as Scikit-Learn, TensorFlow, and PyTorch
• Knowledge and experience in machine learning platform and services from cloud providers such as AWS, GCP, Azure
• Familiarity with healthcare data, medical image is a plus
• Experience in leading AI projects and virtual team
• Strong problem-solving skills with the ability to work independently and in a team
• Excellent written and verbal communication skills, including the ability to communicate technically and non-technically with ability to translate between the two

Who we are

AIA Group Limited (“AIA”) and Discovery Group Limited (“Discovery”) have agreed to establish a digital health technology and integrated solutions business (“Amplify”) that aims to transform how payors, private hospitals, corporates and public healthcare systems deliver health and wellness for patients and communities across Asia.

Amplify brings together the best of partners through a combination of Discovery’s globally proven healthcare technology, intellectual property and expertise and AIA’s brand, established market position, distribution assets and decades of well-established leadership and execution capabilities.

Initially focused on serving AIA businesses to help increase new business value and deliver financial benefits, Amplify will over time also serve and partner with other key healthcare system participants including private hospitals, corporates, public healthcare system providers and pharmaceutical and MedTech companies. Amplify will create value and deliver better outcomes for stakeholders across the healthcare value chain:

• Innovative private health insurance propositions

• Medical cost optimisation and improved quality of care through expertise in case, disease, payment and network management

• Claims and core operations process transformation and automation.

• Value-based provider network management through incentives aligned around cost-effective and efficient care

• Digital engagement through wellness programs and online portals

• Data management and analytics for ongoing value generation

Our Culture and Values

At Amplify Health, we believe in fostering a culture that embodies the spirit of Courageous Entrepreneurs. We are passionate and innovative individuals who continuously strive to push boundaries and think outside the box. We understand that calculated risks are essential for driving progress, and we view failures as valuable opportunities to learn and grow.

As Outstanding People, collaboration, learning, and growth are at the core of our values. We trust and rely on each other, working together as a unified team to achieve our goals. When success comes our way, we celebrate it as a collective achievement, and we are committed to improving and excelling together.

We firmly believe in the mantra of Discuss, Decide, Do. Listening is fundamental in our decision-making process, and we act promptly, ensuring accountability in everything we do. Simplicity is the key to our efficiency, and we get things done quickly and effectively while being guided by facts and understanding.

At the heart of our pursuits lies a Lasting Impact. We prioritize the needs of our customers, and we are crystal clear about the problems we are solving for them. Progress is our north star, and while we strive for excellence, we acknowledge that perfection is a journey, and we remain focused on delivering excellent products that make a tangible difference.

If you are a passionate and innovative individual who thrives in a collaborative environment, where courage is celebrated, and customer focus is paramount, we invite you to join our team. Together, we will shape the future with our unwavering commitment to excellence and the determination to make a lasting impact in the industry.

What you will do

The Senior Cloud Platform Engineer will be part of the cloud platform team and is responsible for setup and operation of Amplify Health’s Cloud platform. The individual delivers bespoke cloud solutions to product engineering and operations team. Works closely with Amplify Health Enterprise Architecture, Technical Authority, Automation, Security operation teams in ensuring that Amplify solutions are based on approved technologies, comply with security requirements and are supportable.

How you would make a difference

The Senior Cloud Platform engineer will work alongside the Product Engineering, Security Engineering and Architecture team.

The senior cloud platform engineer is expected to do the below tasks.

· Proactively ensure the repeatability, stability, resilience, and scale of all cloud services across the organization, and make sure our services are available, cost-optimized and fit for purpose early in the product development lifecycle.

· Provide guidance across the Cloud platform team, acting as a subject matter expert and leading best practice techniques.

· Provide coaching to junior team members to improve their skillset and increase knowledge and set the benchmark of quality.

· Continuously evaluate and integrate new cloud technologies and methodologies.

· Provision of test automation services to assist with software quality assurance.

· Implementation and configuration of DevSecOps pipeline for Infrastructure and application Delivery.

· Own Identity and access management, network configuration, storage within the cloud platform.

· Drive adoption and implementation of strategic Amplify Health technologies and architectural principles.

· Work towards implementation of processes and procedures towards achieving ISO and all relevant accreditations.

• Together with Technology Risk/InfoSec function, ensure effectiveness of Cloud security.
• Contribute in technology selection, define & implement standard design patterns/templates, define, run, participate and manage proof of concepts

What you need to be successful

· Degree holder in IT / Computer Science or equivalent discipline.

· At least 15 years work experience within IT Infrastructure functions with at least 7 years in architecture & engineering role.

· An understanding of architecture design & implementations on hybrid and public clouds with fully virtualized environments (IaaS, PaaS), assessment, migration, and adoption of Cloud services at scale.

· Experienced in Infrastructure as Code, Automation, DevSecOps process and public cloud integration.

· Experienced in DevSecOps tools chain.

· Experienced and knowledgeable about Azure AWS, GCP and other leading public Clouds.

· Having knowledge about Office 365, Windows & Linux platforms; Middleware, Database.

· Ability to drive multiple vendors to support a complex enterprise infrastructure environment.

· Deep understanding of Microservice architectures and working containerizationtechnologies (Kubernetes, Docker).

· Deep knowledge of Developer platform and End user platform engineering.

· Work with internal and external partners, carriers, facility operators and our hardware vendors to design and develop connectivity strategy.

· Strong project implementation background, able to handle multiple projects simultaneously.

· Ability to work under pressure.

· Strong sense of ownership & self-driven

· Excellent communication skills in English

Cooperative, good teamwork and able to work independently.

Roles & Responsibilities

- Teach and train individuals in the art of Muay Thai.

- Lead engaging and effective classes for students of various skill levels and ages.

- Provide technical instruction and individual feedback on techniques.

- Ensure safety and injury prevention during training sessions.

- Evaluate student progress and develop individual training plans.

- Create structured training programs tailored to different skill levels.

- Foster a positive and motivating training environment.

- Maintain equipment and facilities.

- Stay updated on industry trends and continue personal development.

- Possess strong communication, interpersonal, and organizational skills.

Reporting to Manager, ILTC, the Position Holder will be responsible for engagement of Intermediate & Long Term Care (ILTC) providers and management of collaborations between NUHS and ILTC providers in the community to enhance care integration and delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Regular engagement with key account community partners to improve care integration and delivery of care in the community
• Management of feedback and issues with/from community care partners
• Keeping abreast of developments within ILTC and community care organisations
• Identifying opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Management of collaborations/initiatives/projects to improve care integrations between NUHS and ILTC providers and/or augment community care
• Serving as workgroup/meeting secretariat
• Supporting implementation of NUHS Population Health strategies and regional health plan

Requirements

• Good Class Degree, preferably in Life Sciences, Business Administration or related qualification
• 3 to 5 years of relevant working experience, prior experience in community care or partnerships will be an advantage
• Experienced in project management and working with multiple stakeholders
• Possess confidence to engage internal and external stakeholders at all levels
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent written and verbal communication, problem solving, presentation, negotiation and interpersonal skills

We are looking for passionate instructors (freelance) to join our team to deliver children’s speech & drama classes and foster a love of language and theatre in the young learners.

Responsibilities

· Deliver speech & drama curriculum / lesson plans appropriate for children

· Prepare for classes, ensuring that children are well engaged and having fun during lessons

· Handle all aspects of dramatization such as rehearsals, managing props, make-up costumes and stage directions

· Communicate with parents on children’s progress

Requirements

· Grade 7 certification in English Speech and Drama or an equivalent professional qualification from an established local / international institution

· Prior experience with children’s speech & drama classes

· Has effective classroom management skills

· Enthusiastic and committed individuals who are reliable and dedicated

· MOE and PA-registered will be an advantage

Salary

Based on hourly payment.

Job Responsibilities:

• Plan, implement and improve HSSEQ functions and standards.
• Plan and administer HSSEQ activities, documentations, audits and certifications.
• Plan and administer workplace security to ensure compliance with local security requirements.
• Ensure compliance and enforcement of appropriate measures so to enforce good procedures/practices in the workplace as per WSH requirements.
• Administer and conduct safety induction and fire & safety in-house trainings.
• Monitor contractor activities and control permit-to-work system.

Job Requirements:

• Degree/Diploma in Engineering, Safety & Health/Environment.
• Certified Registered Safety Officer and Fire Safety Manager.
• Certified Assessor for Confined Space and Work at Height.
• Well versed with HSSEQ Management System, including ISO 9001 and OHSAS 18001 requirements.
• 5 years of relevant experience in specialist role, preferable within O&G or shipyard environment.
• Class 3 & 4 driving license.
• Only Singaporeans need to apply.
• Able to travel to offshore island (Southern Singapore) with monthly allowances payable.

As a Programme Coordinator for NUHS@Home, you will play a vital role in the coordination and management of our patients' care. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Responsibilities

• Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients.
• Perform system duties for patient admission, discharge and transfer.
• Coordinate with multi departments across NUHS to schedule appointments and/or manage bed requests.
• Coordinate with external vendor to arrange for transport e.g. ambulance and courier of logistics.
• Manage logistics such as consumables and homecare bags, and participate in the management of stocks to ensure that we always have what we need to provide excellent care to our patients.
• Opportunity to contribute your ideas and suggestions for improving our services and processes.

Requirements

• Diploma in any discipline
• Computer literate
• Be willing to work outside of working hours (E.g. weekends and/or public holidays)
• Able to cope with and work in a fast paced environment
• Must be a good team player with positive work attitude and able to work independently
• Prior knowledge/working experience in a hospital setting is an added advantage

About Us

ENGIE is a global energy player, focused on renewables and low-carbon decentralized energy infrastructure. The Group is pillared by 4 key businesses - Renewables, Energy Solutions, Networks, Thermal & Supply, and together with our 170,000 employees, we are committed to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally friendly solutions. It brings together the company, employees, clients and shareholders, and reconciles economic performance with a positive impact on People and our Planet.

Energy is our future, save it.

Responsibilities

• Reporting to Regional Manager, Head of Health, Safety, Security and Environment
• Manage & Support all aspects of Health, Safety, Security and Environmental (HSSE) management in the Business Unit through the life of projects from initiation, business development, construction and operation.
• To support in the development of Management system, including development of procedures and maintaining the system.
• Develop the internal audit plan and liaise with external auditors.
• Manage and support the HSSE fronts for Engie entities such Factory, Lab, RED, Impact, etc.
• Manage, organize and supervise all HSSE matters before and during the construction of various projects at SEA level:
• Develop, implement and maintain the HSSE policies, guidelines, practices, objectives, management systems and tools to reflect these requirements and ensure they are implemented;
• Establish HSSE plan specific to each project taking into account ENGIE, local regulation, Customer and Contractors plans;
• Hand over HSSE plan from construction to Operations upon Testing & Commissioning
• Organize, interface with entities HSSE professionals & provide support and improve HSSE performance, including providing on-ground support to entities as required and ensure strong sharing of best practices and lessons learnt.
• Plan, manage & conduct ISO 14001, OHSAS 18001 internal audits, external audits.
• Plan and organize HSE related activities or events to promote and educate staff on good safety culture and good work practices with a special focus for projects.
• Review and identify HSE related training requirements for various category of staff to meet the mandatory requirement and also to meet the job requirement.
• Develop & execute in house training material/video, organize and conduct in house training and maintain training record.
• Prepare or review publication materials to educate the workforce
• Conduct HSE inspection and Incident investigation when necessary related to projects and support entities.
• Review legal requirements on HSE aspect & ensure compliance.

Requirements

• Degree/Diploma in Engineering/Occupational Safety/Health or equivalent
• At least 10 years relevant working experience, preferably in construction industry
• Must be a registered Workplace Safety Officer with Ministry of Manpower and Environmental Control Office with National Environmental Agency
• Possess ISO 14001 & ISO 45001 Internal auditor certification an advantage
• Ability to interact professionally with all organizational levels while maintaining string ethics and professionalism.
• Excellent problem-solving, organizational, analytical and critical thinking skills
• Excellent leadership skills and ability to drive and influence change management.
• Goal getting, driven, committed, with strong planning and execution capabilities.

When you join ENGIE, you will have access to:

• The opportunity to have a meaningful job where you can make a difference
• A career management plan with opportunities to grow in an international environment
• Attractive and competitive package
• Dynamic and inclusive work environment
• Continuously evolve as a professional, coupled with a variety of training opportunities

If you think you have the right profile for this opportunity, submit your application before 07 February 2024.

Fullerton Health is building the entire health & wellness value chain in the community. As part of the growth, the Assistant Manager plays a pivotal role in executing and managing projects, collaborating with cross-functional teams to drive the successful execution of Healthier SG initiative in Fullerton Healthcare Group. The candidate should be passionate about improving health outcomes and preventive health, be exceptional in communication, interpersonal and organizational skills, and adept in stakeholders management.

Key responsibilities:

• Collaborate with project stakeholders to define project objectives, scope, and deliverables.
• Coordinate and oversee project activities, ensuring that tasks are completed on time and within budget.
• Implement and manage Healthier SG marketing strategies in alignment with the department and organisation goals.
• Monitor and drive project progress and communicate critical updates and reports to relevant stakeholders in a timely manner
• Develop communication plans for timely engagement and involvement of stakeholders for all clinical projects and initiatives
• Stay up-to-date with healthcare, compliance and marketing guidelines, working with legal and compliance teams to address any project-related regulatory issues.
• Ensure alignment of project goals with organisational objectives.
• Prepare regular progress reports and performance summaries.
• Other business duties as assigned by the reporting manager.

Requirements:

• Relevant Diploma or Bachelor's degree with minimum 3-5 years of relevant experience in related fields (Healthcare, Marketing, Business, Project Management etc.)
• Relevant marketing background with a track record of successful health marketing campaigns will be advantageous
• Experience in the local healthcare system and clinical operations would be highly beneficial.
• Problem-solving, critical-thinking, communication and interpersonal skills will be critical.
• Ability to work and handle multiple priorities independently, while paying close attention to timelines.
• Strong analytical and detail-oriented mindset for data-enabled outcomes
• Flexibility in managing changing demands in operating environment will be essential.
• Passion for improving health outcomes, preventive health and a commitment to the Healthier SG movement.
• We are an equal opportunity employer and welcome applications from all qualified candidates. If you are passionate about making a positive impact on the health and well-being of Singaporeans, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Coach theoretical and practical lessons for motorcar/motorcycle.
• Teach and motivate customers assigned.
• To promote safe driving.
• Other ad-hoc duties as assigned

Requirements:

• No relevant experience required, training will be provided.
• Minimum GCE N-Level, ITE/ITC.
• Possess valid Singapore Class 3 (automatic) / 3 (manual) license for at least 3 years.
• Bilingual, preferably fluent in English with good communication and interpersonal skills.
• Remuneration package shall commensurate with higher educational qualifications.

Job Descriptions

• Actively conduct risk assessments at project site and recommend measures to minimize and eliminate possible risks to any person.
• Monitoring and verifying that the Environmental Management Plan (EMP) is adhered to at all times and taking action if the specifications are not followed.
• Keeping records of all activities/incidents concerning the environment on site and issuing of spot fines for transgression of activities identified in the EMP.
• Work closely with different teams to implement and maintain a strong safety regime on site.
• Conduct toolbox meeting and ensure the permit to work system in place.
• Work closely with different teams to implement and maintain a strong safety regime on site.vironment and practice of Company's QEHS Management System/WSH Act/Occupational safety and health at all times.
• Reporting to the WSH Manager, you will liaise closely with Project Managers on workplace safety, health and environmental issues to maintain a high level of safety at the sites.
• Ability to lead and advise on safety programs.
• Review and maintain site's WSH records.
• Other duties as assigned by management.

Job Requirements

• Holding Certificate in WSH Coordinator Course/ Building Construction Supervisors Safety Course and/or any Relevant Safety Certificates from any approved institutions will be preferred.
• Registered as WorkplaceSafety & Health Officer and Environmental Control Officer with at least three (5) years of post-registration and practical experience relevant to the scope of works of the contract. Local candidates with building experiences will be advantage.
• Ability to speak, read and understand documents in English and Chinese.
• Good interpersonal skills.
• Ability to work under pressures in a fast pace environment.
• Working location at project site office, Lentor.
• 5.5 working days
• short notice period or can immediately onboard will be advantage.

• Worked with marketing manager to identify, develop, and assess marketing strategies for mega campaigns across diverse markets.
• Assisted the marketing manager in launching new product by conducting comprehensive competitor analysis, and creating detailed product information decks.
• Liaised with external agencies and designer to execute promotional campaigns, graphic designs, promotional materials and advertising copies, ensuring a cohesive and impactful brand image.
• Conducted in-depth data analysis of e-commerce platforms in the Southeast Asian region, generated monthly reports to provide meaning insightful perspectives on these markets and competitors’ activities.
• Collaborated with cross-functional teams, including sales and product development to align marketing efforts.
• Collaborated with distributors to seamlessly execute marketing campaigns, presenting and aligning campaign ideas to enhance brand visibility and drive successful outcomes.

RESPONSIBILITIES

• Teach and conduct coding, STEM and technology-related projects for Pre-School & Primary School students.
• Oversee curriculum delivery: Ensure that teaching staff deliver the curriculum effectively and efficiently. Monitor the quality of teaching and learning and provide feedback and support as needed.
• Develop and implement effective teaching strategies: Work with teaching staff to develop and implement effective teaching strategies that enhance student engagement and learning outcomes.
• Take up teaching duties if the need arises: Take up teaching duties when needed, including covering regular classes, holidays, and special programs.
• Ensure that the teaching staff deliver lessons that are engaging and meet the expectations of students and parents.
• Design, prepare and deliver lessons to teach the basic knowledge, and techniques, support and enhance learners’ understanding of Coding, STEM and technology.
• Oversee and conduct training for AI, coding, and robotics-related competitions.
• Review and improve on current content/curriculum with our internal or external partners.
• Stay up to date with education trends and best practices. Keep abreast of new research and innovations in teaching and learning.
• Develop close relationships with students and parents to understand their needs and ensure that the team delivers lessons that are up to expectations.
• Collaborate with other departments: Work collaboratively with other departments to ensure a coordinated approach to teaching and learning across Titan Tech Academy.
• Complete all duties assigned by the management team in a timely and professional manner.

SKILLS & QUALIFICATIONS

• Preferably a Diploma in an Information Technology, Engineering, Mathematics or Science related field and above.
• Good programming background with a positive learning attitude.
• Experience with working with young children will be a plus.
• Should be proficient in using Scratch and Python in teaching and curriculum research.
• Should be proficient in using Scratch Interactive Programming and Python Series Programming for courseware compilation.
• Preferably some working experience in teaching or as an instructor, with a focus on AI or Coding, Robotics.
• Have a pleasant, positive, and optimistic personality. You believe in doing things well in a personal and professional capacity.
• Work well in a small team setting or individually.
• Have high self-standard and like to think of ways to improve things.
• Knowledge of current STEM education trends and best practices would be advantageous.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with other departments.
• Required to work on work on weekends.

The Role

WTW primary point of contact for facility clients (direct servicing model)

• Support in escalations from Clients via emails & calls
• Facility client's renewal: Follow-up with appointed Carrier to ensure 100% completion for renewal with proper documentation and billings.

Support Consultants in the following works

• Renewal process: Perform technical review (i.e. data accuracy) on all renewal reports prepared by Global Delivery Centre (Manila)
• Prepare Pricing Tool Checklist to facilitate Consultants’ renewal review of clients.
• Support and assist to prepare all necessary reporting requirements based on the SOWs agreed with selected clients (e.g. Benchmarking report, Claims analysis report, Service Level report)
• Prepare employees communication decks, handbook and Benefits Guidebook.
• Prepare insurance premium breakdown for ad-hoc billings, for selected clients.
• Internal documentations and update requirements (for e.g., Update Client Account Checklist, Change & Update forms, IT Security forms)
• For selected clients: Be part of the client servicing team to respond to clients’ enquiries and urgent requests, where necessary (calls & emails)
• Client servicing : Follow-up closelywith Global DeliveryCentre (Manila) to ensure timely and accurate delivery of tasks and e-mail responses based on agreedturn-around time
• To be able to participate in selected, initiatives or ad hoc matters.

Governance, Compliance and Control

• Act with integrity in carrying out duties and responsibilities.
• Act with due care and diligence
• Ensure observation of proper standards of market conduct
• Ensure data quality and accuracy when delivery clients’ work.

The Requirements

• Minimum of 2-3 years’ experience in a Health & Benefits insurance or consulting or brokerage role
• Experience in client supporting role
• Enjoy working with data & experience in analysis work
• Excellent ability to communicate effectively with a strong focus on customer service.
• Good oral and written communication skills
• Technical proficiency in Singapore employee benefits
• Broad understanding of compliance issues related to local legislation.
• Proficiency in Microsoft Office (especially Excel)
• Proficiency in English language

Equal Opportunity Employer