RESPONSIBILITIES

• Teach and conduct coding, STEM and technology-related projects for Pre-School & Primary School students.
• Oversee curriculum delivery: Ensure that teaching staff deliver the curriculum effectively and efficiently. Monitor the quality of teaching and learning and provide feedback and support as needed.
• Develop and implement effective teaching strategies: Work with teaching staff to develop and implement effective teaching strategies that enhance student engagement and learning outcomes.
• Take up teaching duties if the need arises: Take up teaching duties when needed, including covering regular classes, holidays, and special programs.
• Ensure that the teaching staff deliver lessons that are engaging and meet the expectations of students and parents.
• Design, prepare and deliver lessons to teach the basic knowledge, and techniques, support and enhance learners’ understanding of Coding, STEM and technology.
• Oversee and conduct training for AI, coding, and robotics-related competitions.
• Review and improve on current content/curriculum with our internal or external partners.
• Stay up to date with education trends and best practices. Keep abreast of new research and innovations in teaching and learning.
• Develop close relationships with students and parents to understand their needs and ensure that the team delivers lessons that are up to expectations.
• Collaborate with other departments: Work collaboratively with other departments to ensure a coordinated approach to teaching and learning across Titan Tech Academy.
• Complete all duties assigned by the management team in a timely and professional manner.

SKILLS & QUALIFICATIONS

• Preferably a Diploma in an Information Technology, Engineering, Mathematics or Science related field and above.
• Good programming background with a positive learning attitude.
• Experience with working with young children will be a plus.
• Should be proficient in using Scratch and Python in teaching and curriculum research.
• Should be proficient in using Scratch Interactive Programming and Python Series Programming for courseware compilation.
• Preferably some working experience in teaching or as an instructor, with a focus on AI or Coding, Robotics.
• Have a pleasant, positive, and optimistic personality. You believe in doing things well in a personal and professional capacity.
• Work well in a small team setting or individually.
• Have high self-standard and like to think of ways to improve things.
• Knowledge of current STEM education trends and best practices would be advantageous.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with other departments.
• Required to work on work on weekends.

The Role

WTW primary point of contact for facility clients (direct servicing model)

• Support in escalations from Clients via emails & calls
• Facility client's renewal: Follow-up with appointed Carrier to ensure 100% completion for renewal with proper documentation and billings.

Support Consultants in the following works

• Renewal process: Perform technical review (i.e. data accuracy) on all renewal reports prepared by Global Delivery Centre (Manila)
• Prepare Pricing Tool Checklist to facilitate Consultants’ renewal review of clients.
• Support and assist to prepare all necessary reporting requirements based on the SOWs agreed with selected clients (e.g. Benchmarking report, Claims analysis report, Service Level report)
• Prepare employees communication decks, handbook and Benefits Guidebook.
• Prepare insurance premium breakdown for ad-hoc billings, for selected clients.
• Internal documentations and update requirements (for e.g., Update Client Account Checklist, Change & Update forms, IT Security forms)
• For selected clients: Be part of the client servicing team to respond to clients’ enquiries and urgent requests, where necessary (calls & emails)
• Client servicing : Follow-up closelywith Global DeliveryCentre (Manila) to ensure timely and accurate delivery of tasks and e-mail responses based on agreedturn-around time
• To be able to participate in selected, initiatives or ad hoc matters.

Governance, Compliance and Control

• Act with integrity in carrying out duties and responsibilities.
• Act with due care and diligence
• Ensure observation of proper standards of market conduct
• Ensure data quality and accuracy when delivery clients’ work.

The Requirements

• Minimum of 2-3 years’ experience in a Health & Benefits insurance or consulting or brokerage role
• Experience in client supporting role
• Enjoy working with data & experience in analysis work
• Excellent ability to communicate effectively with a strong focus on customer service.
• Good oral and written communication skills
• Technical proficiency in Singapore employee benefits
• Broad understanding of compliance issues related to local legislation.
• Proficiency in Microsoft Office (especially Excel)
• Proficiency in English language

Equal Opportunity Employer