Claims Executive (Health Insurance Department)

You will be part of a team of specialists in Employee Benefits insurance that helps to simplify the products and deliver the protection to the client seamlessly through technology.

Highlights:

• Industry: Insurance
• Remuneration: Up to $3400 / month (Depending on experience)
• Nearest MRT: Tanjong Pagar (10 Minutes’ walk)
• Agile working environment with Hybrid work option

The Challenges:

• Providing advice on making a claim and assessing the admissibility of a potential claim
• Handling possible claim appeals and all issues related to client management
• Monitoring and close follow up on progress of claims, update records of customer interaction
• Identifying reasons why full payment may not be made, ensuring accuracy of claim assessment, and resolving customer grievances.
• Meeting and maintaining high level of frontline service
• Supporting the Department in daily business operations such as following-up on accurate information and documents from the client for processing purposes and handling Employee Movement Declarations from the client
• Any other ad-hoc duties as assigned

What it Takes:

• Minimum Diploma in Business Administration or equivalent qualifications
• Minimum 2 years of relevant experience in Sales / Customer Service or insurance will be preferred.
• Good communication, presentation, and time management skills
• BCP, PGI, CGI & HI Certifications will be advantageous.

Interested candidates please kindly send your updated CV to [email protected] or WhatsApp 9051 2191

Talents@Work Pte Ltd

EA License Number: 21C0501

Rei: R2199207

Staff Nurse II (NUHS@Home)

The NUHS@Home nurse provides nursing care to patients who require acute medical treatment but who are able to be cared for in their homes rather than in a hospital. The nurse works in collaboration with physicians and other healthcare professionals to develop and implement care plans, monitor patient progress, and educate patients and their families on self-care techniques.

The NUHS@Home nurse is competent in performing care assessment and planning, and in the management of patients with identified care needs. S/He provides clinical supervision, precepts the junior nurses and contributes to NUHS@Home nursing training.

Job Responsibilities

Primary Responsibilities and Duties (80%)

- Assesses patients' needs on admission and daily throughout their hospital stay at home

- Plans and implements care according to the assessed need

- Evaluates and monitors patients' progress according to planned care

- Documents care given and monitors outcomes on the established charts and forms

- Carries out treatments and investigations as prescribed by physicians

- Communicates and discusses patients' progress and response to treatment with physicians, nursing and allied health colleagues involved in the patient care

- Follows-up to ensure continuity of patient care and treatment plans

- Delivers safe and competent nursing care

- Participates actively in physicians' rounds

- Prepares and assists physicians with procedures done on patients

- Collaborates and co-operates with physicians and other health-care providers in the smooth delivery of patient care and services

- Demonstrates clinical skills, knowledge and critical thinking in the delivery of patient care

- Displays compassion, a positive and caring attitude towards patients as well as to internal and external clients

- Provides patient/family information and education on disease prevention, health education and rehabilitation techniques

- Demonstrates proper use and care of equipment

- Demonstrates proper and economical usage of consumables and supplies

- Work as a team in delivering care and interacting with healthcare team

- Participates/involves in improving care and processes

- Facilitate transition of care coordination within and between teams

- Maintain a conducive environment for safe patient care and workplace safety

- Use informatics, innovation and technology to manage nursing productivity and resource

- Maintains a clean and safe working environment

- Supervises and guides new/junior staff in their work as well as nursing students on posting

- Demonstrates competency in all core competencies and unit specific programs implemented by Nursing Administration

Secondary Responsibilities and Duties (20%)

- Participates in clinical and service quality activities as well as research study

- Demonstrates awareness of current nursing and health care practices

- Assumes additional responsibilities as assigned by Nursing Officers, Senior Nursing Officers, Assistant/Deputy Director (Nursing) and Chief Nurse

Job Specification/Requirements

- Possess Diploma in Nursing and must be registered with Singapore Nursing Board

- At least 1 year of post-registration clinical experience as Staff Nurse II

- Ability to work independently and as a team

- Strong organisational, coordination, interpersonal and communication skills

- Ability to work a flexible schedule, including evenings, weekends and public holidays

Overview

Reporting to Assistant Director (Precinct Planning & Development), you will support the Precinct Planning & Development Department (PPD; under RHSO Operations Division) in secretarial and administrative work, grant administration and data management.

Job Responsibilities

1. Provide secretarial and administrative support to PPD

• Organise internal and external meetings and events, and their relevant logistics including booking dates and venues, ordering refreshments, supporting events onsite etc.
• Manage the timely submission of claims, purchase requisition, IT provision requests and HR requests etc.
• Manage office supplies requisition and maintain stationery and gift inventory Organise and maintain databases e.g. corporate gifting list, staff admin etcSupport and coordinate the onboarding and offboarding of new/existing staff
• Facilities management for PPD’s office e.g. managing seating plan and company assets etc.
• Maintain team schedule and calendars for key personnel
• Perform knowledge management and filing work

2. Processing claims

• Process claims submitted for various programmes/projects

3. Data management and analysis

• Collect and manage data for subsequent analysis

4. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

Qualification Required and Area of Discipline

Diploma in any discipline, preferably science or business management related

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

Skills:

• Meticulous, good attention to detail and numbers
• Strong planning and organisational skills
• Team player who is able to work independently
• Proactive and able to multi-task
• Good communication skills
• IT savvy and basic Microsoft Office skills; strong Excel skills is an advantage

Experience:

• At least 2 years of relevant working experience
• Experience in administration will be advantageous
• Familiarity with Singapore public, healthcare or social care sectors will be advantageous
• Willing to work outside of office hours e.g. weekends
• Professional Licenses not required

Job Description & Requirements

• Minimum 3 years of experience.
• A team player with good interpersonal and communication skills
• Possess analytical and problem solving skills
• Able to work on public holiday and weekends.
• Able to work retail hours.
• Adhere to infection control procedures.
• Assist in fabrication, donning and doffing of orthosis and pressure garments.
• Assist therapists in assessing clients' status for suitability to start therapy sessions or continue with therapy session.
• Assist therapists in carrying out treatment plans.
• Assist therapists in recording therapy sessions according to template sets.
• Communicate information of therapy sessions to therapists.
• Conduct basic or routine group therapy.
• Educate clients on the use of therapeutic aids or assistive devices as prescribed by therapists.
• Educate patients and caregivers on therapeutic interventions as instructed by therapists.
• Fabricate orthosis and pressure garments as instructed by therapists.
• Maintain cleanliness and safety of therapy areas.
• Maintain inventories and equipment for the department.
• Participate in quality improvement initiatives.
• Perform administrative duties.
• Perform therapy procedures according to protocols as instructed by therapists.
• Prepare clients, materials and equipment for assessments or therapy.Interested applicants are invited to send your updated resume.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

Senior Staff Nurse II (NUHS@Home)

The NUHS@Home nurse provides nursing care to patients who require acute medical treatment but who are able to be cared for in their homes rather than in a hospital. The nurse works in collaboration with physicians and other healthcare professionals to develop and implement care plans, monitor patient progress, and educate patients and their families on self-care techniques.

The NUHS@Home nurse is competent in performing care assessment and planning, and in the management of patients with identified care needs. S/He provides clinical supervision, precepts the junior nurses and contributes to NUHS@Home nursing training.

Job Responsibilities

Primary Responsibilities and Duties (80%)

• Conduct patient assessments and develop individualized care plans
• Administer medications, treatments and procedures as ordered by the physician
• Monitor and evaluate patient progress and adjust care plans as needed
• Communicate with physicians, other healthcare professionals, patients and families regarding patient care
• Educate patients and families on self-care techniques and disease management
• Ensure patient safety and infection control measures are maintained
• Document patient care and progress in electronic medical records
• Participate in quality improvement initiatives
• Adhere to ethical and legal standards of nursing practice
• Utilise technology in care delivery

Secondary Responsibilities and Duties (20%)

• Participates in research, clinical or service quality activities
• Demonstrates awareness of current nursing and health care practices
• Assumes additional responsibilities as assigned by Nursing Officers, Senior Nursing Officers, Assistant/Deputy Director (Nursing) and Chief Nurse

Job Specification/Requirements

• Possess Diploma / Degree in Nursing and must be registered with Singapore Nursing Board
• Registered Nurse with minimum of 2 years of post-registration clinical experience
• Ability to work independently and as a team
• Strong organisational, coordination, interpersonal and communication skills
• Ability to work a flexible schedule, including evenings, weekends and public holidays

Job Description:

As an Assistant Care Coordinator in CareHub, you will be required to:

· Provide case management via a coordinated process of care planning and coordination, conduct regular phone call follow up and telehealth monitoring under the supervision of a Care Coordinator.

· Work with the Care Coordinators and nurses to develop and manage care for the patients or residents in the community.

· Act as a health coach and provide health screening for the residents in the community and health post.

Requirements:

· Diploma in the following discipline is preferred. (Diploma in Health Management and Promotion, Diploma in Community Development, Diploma in Social Science in Gerontology [GEM])

· Prior relevant work experience will be an advantage. Fresh graduates are welcome to apply

· Good knowledge of various community services and support in the community setting will be an advantage

· Able to work as a team

· Strong organisational, coordination, interpersonal and communication skills

· Proficient in computer skills and Microsoft Office

· Able to converse in local languages is preferred.

· Able to work on weekend (on a rotation basis)

Responsibilities:

• Providing advice on making a claim and assessing the admissibility of a potential claim
• Handling possible claim appeals and all issues related to client management
• Monitoring and close follow up on progress of claims, update records of customer interaction
• Identifying reasons why full payment may not be made, ensuring accuracy of claim assessment, and resolving customer grievances
• Meeting and maintaining high level of frontline service
• Supporting the Department in daily business operations such as following-up on accurate information and documents from the client for processing purposes and handling Employee Movement Declarations from the client
• Any other ad-hoc duties as assigned

Requirements

• At least a Diploma in Business Administration or equivalent
• Minimum 2-3 years of relevant experience in sales / customer service, or insurance
• BCP, PGI, ComGI, HI certifications is a plus
• Team player, detail-oriented, and accountability
• Good analytical, communication, presentation and time management skills
• A hunger to learn and grow with the firm

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Responsibilities:

• Oversee and lead the site safety team and subcontractors in the implementation of company's safety systems.
• Liaise closely with site operations staff and project manager on all safety and health issues.
• To supervise safety and promote safety conduct.
• To inspect and rectify any unsafe place of work.
• To correct any unsafe practice;
• Conduct regular safety inspection/audits to identify safety and health hazards and conduct safety gap analysis.
• Assist in accident reporting and investigations as well as tool-box meetings.
• Assist in all areas of safety planning and incident prevention.
• Assist in ISO OHSAS 45001 and ISO 14001 audits.
• Attend to any government agencies, insurance companies, auditors etc.
• Any other duties as stipulated in WSH Act.

Requirements:

• MOM registered WSHO.
• Minimum 5 years of relevant experience in building & construction.
• Possess good communication skills.
• Good knowledge in ISO OHSAS 45001 and ISO 14001
• Able to work across all departments and functions.
• Knowledge of the construction industry activities

Responsibilities:

Be part of the broad-based care team responsible for the management of psychiatric patients in the following areas:

• Addiction Medicine
• Emergency Services
• General Psychiatry
• Recovery Care

Perform any other duties instructed by Specialist-in-Charge or Head of Department

Requirements:

• Possesses MBBS registrable with the Singapore Medical Council
• Preferably possesses MMED or Postgraduate qualifications in Internal/Family/General Medicine or Psychiatry. Those with relevant training and experience will be considered for senior positions.
• Has worked in psychiatric inpatient setting
• Has at least 5 years of post-housemanship experience

Job Description:

· Responsible for the coordination of care of residents under the care of the General Practitioners (GPs) and Nurse Practitioner (NP). This includes patients right-sited from hospitals or other healthcare institutions.

· Support GPs on primary care initiatives and/or Primary Care Network (PCN) related matters.

· Enrolment of patients into My Health Map and outreach to patients to complete preventive health interventions.

· Data entry into database including tracking and coordination to ensure that patients follow the care plan for preventive and chronic diseases as laid out by the GPs and NP.

· Participate in committees or projects to improve care processes related to preventive care or chronic disease management.

· Promote health screening and wellness to the patients through care planning and coordination of care in the community.

· Perform any other administrative duties as assigned by supervisors.

Requirements:

· Possess a Diploma (Preferably in Health or Social related)

· At least 1 – 2 years of relevant work experience (Fresh Graduate are welcome to apply)

· Strong communication and personal engagement capabilities of older adult in the community

· Able to multi-task and work independently and as a team

· Strong organisational, coordination, interpersonal and communication skills

· Able to respond to common inquiries or complaints from doctors, staff and patients

· Proficient in Microsoft Office

· Able to converse in local languages and dialects is preferred

Job Decription:

The Health Informatics Officer (HIO) will be responsible for supporting the Medical Informatics Office to manage clinical information systems that assist clinicians in decision-making and the management of patients. The HIO participates in activities required for successful design, implementation, maintenance and support of the clinical systems. The HIO will work closely with IT Project/Systems Team to buil and implement solutions that meet user requirements for clinical orders, medication administration and documentation.

Key Responsibilities:

• Represent uset to work with IHIS and vendors on design, UAT and implementation
• Assist in EMR project implementation
• Engage users in gathering information
• Train users in the use of Electronis Medical Records (EMR)
• Able to help IT configure electronics medical records (EMR)
• Implementing medical information systems
• Help to develop business continuity practices and processes, including downtime manual clinical operations
• Coordinate operations on the ground during system outages
• Engage Clinicians to improve awareness of medical informatics and explain informatics plan
• Engage clinicians to gather user requirement and feedback, including incorporating best practices into decision support
• Responsive to use needs and feedbacks
• Participate in the development and maintenance of e-training materials for clinical IT systems
• Provide secretarial support for all projects and meetings involving Medical Informatics group, including coordinating members, booking venues, writing minutes

Job Requirements:

• Bachelor Degree in any discipline
• Experience in Clinical Information System, IT project management and exeperience in healthcare environment would be an added advantage
• Comfortable to work with various stakeholders
• Able to work well independantly
• Possess good interpersonal, verbal and written communication skills

• Lead groups of english speaking international and local students ages 6-18 on field trips out in nature.
• Teach students about wildlife, bushcraft, survival skills, or adventure activities
• Lead group games, team building and curriculum oriented reflections
• Encourage students to expand beyond their comfort zone and into their growth zone in a safe environment
• Liaise with teachers to ensure that the team is meeting their learning objectives

Clinical Associate is responsible for the total management of patients in the hospital under the supervision of senior doctors. They perform duties equivalent to that of a medical officer and will take on duties such as conducting ward round, preparing patients for procedure, on-call duties, assisting in clinic sessions, and any other duties as assigned by their supervisor.

• Possess Medical Degree from an accredited University / College in the country it was awarded and with results of the national licensing examination (if applicable)
• Registered as a medical doctor in the country of conferment of Medical Degree and last place(s) of practise
• Possess at least 3 years of post housemanship working experience as a medical officer (or equivalent) in the relevant field/specialty
• In active clinical practise for the immediate past 3 years
• Candidate whose basic medical qualification is not conducted in the English language must provide evidence of English Proficiency and meet the acceptable score specified by the Singapore Medical Council

Job Description:

• Work with a dynamic team of Dentists and Dental Assistants to provide quality and accessible dental care
• Clinic environment with high standards of infection control
• Family-oriented working environment with regular working hours

Job Responsibilities:

• Clinical responsibilities within the job scope of an Oral Health Therapist in primary care
• Assist in the daily administration and operations of SHP Dental Services

Requirements:

• Candidate must possess a Diploma in Dental Hygiene and Therapy or equivalent qualification
• Registered Oral Health Therapist with a valid Practicing Certificate from the Singapore Dental Council (Part I of the register of OHT)
• Good interpersonal and communication skills
• Valid Basic Cardiac Life Support (Theory) certificate

You will get to enjoy job stability and employment staff benefits e.g. Annual Leave, Medical Benefits, CPF etc.

Overview*

To perform laboratory procedures and related activities to provide a quality laboratory service to our customers, both internal and external.

Job Responsibilities*

Primary Responsibilities and Duties (80%)

1. Receive laboratory specimens through main Pneumatic Tube delivery system and over the counter and reject those that are unsuitable for analysis.
2. Operate the Laboratory Information System to perform functions such as order entry (only if required), sample receipt, result query and result entry.
3. Sort and arrange specimens in collection bins for different sections and dispatch samples to the correct benches. Perform simple processing and sorting.
4. Manage specimen movement for inhouse and send out test. To ensure specimens are packed according to test catalogue for send-out test.
5. Receive and response enquiries from customers at reception and escalate to suitable personnel when they are unclear.
6. Perform basic rapid testing. Perform all procedures in accordance with laboratory protocols.
7. Alert appropriate laboratory personnel of critical values.
8. Undertake preventive maintenance on laboratory instrumentation. Notify appropriate laboratory personnel when laboratory instruments malfunction.
9. Notify appropriate laboratory personnel when test kits, reagents or other supplies should be re-ordered.
10. Report any adverse incidents to senior member of staff.
11. Perform shift duties as required.
12. Keep current with new instrumentation, techniques, and procedures by attending/participating in appropriate workshops, seminars, and in-service education classes.
13. Comply with good laboratory practice as set out by the laboratory Accreditation Programme of the College of American Pathologist and Singapore regulatory agencies.
14. Receive and resolve queries from customers.
15. Promptly carry out instruction(s) of senior staff with regards to work procedures and duties.
16. Comply with all requirements of the Laboratory Safety Manuel
17. Comply to DLM Workplace Etiquette in line with NUHS Core Values

Secondary Duties and Responsibilities (20%)

1. Demonstrate laboratory procedures to trainees and new staff.
2. Guide other staff members in the work when required.
3. Participate in routine laboratory administrative work such as filling, processing of deliver order, invoices etc.
4. Any other duties as assigned by RO and/or Section Leader

Requirements*

Diploma in Medical Laboratory Science or related subject.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Preferably with relevant clinical laboratory experience.
• Good laboratory skills.
• Good general health and no colour blindness.
• Basic computer literacy.
• Service oriented and customer focused.
• Good team player and interpersonal skills.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Eu Yan Sang Integrative Health (EYSIH) is a wholly owned subsidiary of Eu Yan Sang. It provides a comprehensive range of Traditional Chinese Medicine (TCM) remedies and therapies through over 22 TCM clinics in Singapore. Founded in 1879, Eu Yan Sang has been empowering people to live their best quality of life through accessible health and wellness solutions. Today, Eu Yan Sang has become a trusted name for generations of customers and a leading health and wellness company in Asia recognized for high quality and standards. Our TCM clinics are operated by a team of professional TCM practitioners meticulously selected by our Medical Board and licensed by the TCM Practitioners’ Board.

As we are actively expanding our clinic services in Singapore, we are looking for a qualified candidate to fill the following position：

TCM Physicians (Full Time)

• Registered Traditional Chinese Medical Practitioner with the Traditional Chinese Medicine Practitioners Board of Singapore

• Degree in Traditional Chinese Medicine or related disciplines with recognized post graduate qualifications in Traditional Chinese Medicine.

• Relevant TCM Clinical experience

The company will provide the right candidate with attractive remuneration packages and HR benefits

Interested candidates, please contact human resources department @ 67049604 / 67049692 or email your resume to [email protected]

The Outdoor Adventure Camp Instructor is responsible for facilitating outdoor experiential learning programs for participants. They will lead and guide individuals and groups in various challenging activities, promoting personal and team development. The instructor will ensure the safety of participants while fostering an inclusive and supportive environment. They should possess strong communication and leadership skills, as well as a passion for outdoor education.

Permanent role on 3-year renewal

Salary up to $5,000 with Allowances and Bonuses

Key Responsibilities:

1. Program Delivery:

• Design and deliver engaging outdoor adventure activities, including rock climbing, kayaking, camping, hiking, and other wilderness experiences.
• Lead and guide participants through challenging tasks and activities to promote personal growth, resilience, and teamwork.
• Ensure the safety and well-being of participants during all program activities, adhering to safety protocols and procedures.
• Provide support and guidance to participants, encouraging self-reflection, personal goal setting, and skill development.

2. Instruction and Facilitation:

• Conduct pre-program briefings and debriefings to establish program objectives, expectations, and learning outcomes.
• Facilitate group discussions, team-building activities, and reflection sessions to enhance participants' self-awareness and interpersonal skills.
• Foster a positive and inclusive learning environment, promoting mutual respect, empathy, and cultural sensitivity.
• Adapt instructional techniques to meet the diverse needs and learning styles of participants.

3. Program Planning and Administration:

• Collaborate with the program development team to design and refine program itineraries, ensuring alignment with curriculum and objectives.
• Assist in the preparation and maintenance of program equipment and resources.
• Complete all necessary program documentation, including incident reports, participant evaluations, and equipment inventories.
• Contribute to continuous improvement efforts by providing feedback on program effectiveness and suggesting enhancements.

Qualifications:

• Fresh graduates with Degree or Diploma are welcome to apply
• Strong leadership and communication skills, with the ability to effectively engage and motivate participants of all ages and backgrounds.
• Extensive knowledge and experience in outdoor adventure activities, safety protocols, and risk management.
• Flexibility to work irregular hours, including evenings and weekends, and the ability to work in outdoor environments under varying weather conditions.

Working Conditions:

• This role will require working in outdoor environments with exposure to various weather conditions.
• Physical fitness and stamina are essential, as the role involves leading and participating in physically demanding activities.
• Some programs may require overnight stays and travel to remote locations.

Joining the team as an Outdoor Adventure Camp Instructor offers an exciting opportunity to make a profound impact on the personal and team development of participants by providing transformative outdoor education experiences. If you are passionate about adventure, education, and empowering others, we invite you to apply and contribute to our mission of developing resilience, leadership, and character.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

Job Description & Requirements

• Ensure timely completion of all planned work schedules, prepare and maintain records as per standards required by the Clinic
• Handle feedbacks or complaints and update to the Clinic Director accordingly
• Respond to patient's requests promptly
• Assist in preparation of monthly reports, operating budgets, and other relevant reports
• Perform any other relevant duties as and when assigned by the Clinic Director

Job Requirement

• At least 1 to 2 years of experience in Clinic Operations
• Experience in leading a team
• Proficient in Microsoft Office Application for reports and preparation of presentation slides for monthly meeting
• Able to be a team player to assist the management team on any other duties

Job Description

• Responsible for day to day administrative duties including preparing of invoices and filing.
• Ensure accurate data entry.
• Follow up on the completeness of all delivery orders.
• Handle incoming calls and any other adhoc duties as assigned
• Competent in office skills.
• Able to handle all staff administrative essential job functions.
• Perform other Assignments, as requested by Manager.

Skills / Attributes Required

• Diploma preferred.
• Good organization, administrative and communication skills.
• Excellent attention to detail, able to multi-task in a fast paced environment.
• Advanced MS Office skills. Working knowledge of ERP accounting systems such as SAP/Navision/Business Central is an advantage.
• Confident, self-starter with strong ability to work both independently and collaboratively with other departments.

Overview

Your duty is to always ensure the smooth running of our service area through managing, training, and developing the team. The key aim of the role is to provide maximum satisfaction and care of patients while maintaining smooth and speedy delivery of treatment.

Job Responsibilities

You will be responsible for the following:

• To work closely with team leaders to ensure daily smooth operation and department readiness.
• To provide or arrange for system and knowledge training and refresher courses for existing staff.
• Reporting officer to manage a team of ancillary staff and oversee their training and development plan in tandem with the needs of the service area.
• To develop and provide service training to new/junior staff and monitor service standards to ensure good patient experience.
• Able to lead and initiate in quality improvement project (e.g.: 6S, service improvement project).
• To review or create SOP/ process guide for ground workflows.
• Able to do resource and manpower planning, strategic planning, and paper writing.
• To orientate and induct to new staff.
• Ensures that staff are working in optimal conditions and are motivated at work.
• Perform any other duties assigned by reporting officer.

Requirements

• Minimum degree with 2 years and above of service related experience. Knowledge of healthcare operations will be advantageous.
• Diploma holders with at least 5 years of relevant experience may be considered.
• Experience in leadership.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.