You will be responsible in providing Occupational Therapy in inpatient and/or outpatient in an integrated general hospital You will participate in administration, clinical supervision, research supervision, professional education as and when required.

Job Responsibilities

• Assess and manage patients referred for occupational therapy independently
• Implement appropriate treatment plans and comply to clinical standards
• Provide timely review of patients in the continuum of care
• Document patient’s progress and records accurately
• Manage and supervise C-reg/junior OTs where applicable.
• Involve in administrative duties such as charging, statistics collation.
• Communicate and collaborate with other healthcare members in the multi-disciplinary team
• Participate and assist in managing clinical and/or service initiatives
• Assist in providing clinical education of occupational therapy students
• Contribute to departmental in-service training programmes and hospital educational talks

Requirements

• Recognised Diploma / Degree in Occupational Therapy
• Fresh grads are welcome to apply
• Interest in working in the following areas: Geriatrics, Neurology, Orthopedics (including hand therapy) & Palliative Care, prior experience in any of these areas will be an advantage
• Good communication and interpersonal skills
• Able to work well in a team and also independently
• Competent in using Microsoft Office

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Responsibilities:

Under the direction and guidance of the Registered Nurse, you will be responsible for providing basic nursing care, promoting a therapeutic environment and assisting the multi-disciplinary team in the delivery of care for our patients.

Requirements:

• Professional Certificate / NITEC in Nursing (please submit the transcript along with your resume)
• Must be enrolled with Singapore Nursing Board
• No working experience required
• Willing to do shift work

We provide:

• 5 days work week arrangement
• Training and development opportunities

Join Our Team as a Resident Doctor at NEMG

Are you a dedicated Family Physician seeking an exciting opportunity to make a difference? Northeast Medical Group (NEMG) invites you to join our dynamic team of healthcare professionals.

About Us

Northeast Medical Group is committed to providing exceptional medical care to our community. Established in 1999, we serve the community through our 11 clinic locations. We offer a stimulating work environment and competitive compensation packages (including AWS and Performance Bonus). Join us and collaborate with experienced professionals dedicated to improving patient outcomes.

Key Responsibilities

As a Resident Doctor at NEMG, you will play a vital role in delivering comprehensive and high-quality family medicine care to patients of all ages. Your responsibilities will include:

· Managing acute and chronic illnesses

· Providing preventive healthcare services such as health screenings and immunizations

· Performing simple surgical procedures like T&S and nail avulsion

· Contributing to Healthier SG initiatives

Career Development Opportunities

At NEMG, we offer opportunities for professional growth and advancement within our own group of clinics, or beyond through our leadership of the United Primary Care Network (PCN).

Qualifications

To qualify for this position, you must possess the following:

· MBBS/ MD degree

· Full medical registration with the Singapore Medical Council (SMC) and a valid practicing certificate

· Relevant postgraduate academic qualifications and experience in Family Medicine (e.g., GDFM, MMED (Fam Med), etc.)

· Registration on the SMC Family Physician Register

Skills and Attributes

We are seeking candidates who demonstrate:

· Excellent communication and interpersonal skills

· Proficiency in current medical practices and MOH guidelines

· Strong problem-solving abilities

· A passion for delivering patient-centered care

How to Apply

If you are passionate about making a positive impact in healthcare and meet the above requirements, we encourage you to apply. Please submit your CV in confidence by clicking the APPLY button or send it to [email protected].

Job Description

KKH is an 830-bed tertiary-level care hospital that provides obstetric, gynaecological, paediatric and other services. It is part of the SingHealth group of public hospitals. As an academic medical centre, KKH is a teaching hospital for Duke-NUS Graduate Medical School, Yong Loo Lin School of Medicine and Lee Kong Chian School of Medicine.

The position is based at the Department of Pathology and Laboratory Medicine (DPLM), the team is looking for pathologists with subspecialty interests in gynaecological pathology, breast pathology, cytology or any combination of the aforementioned areas. These are permanent positions affording the successful candidates the opportunity to work in a dynamic, friendly and supportive department.

The gynaecological, breast pathology and cytology services have six pathologists responsible for providing a comprehensive clinical service comprising gynaecological and breast surgical pathology, frozen section cover, cytology and multidisciplinary meetings. The role of the successful candidate can be primarily clinical with a component of education or research responsibilities in accordance to the candidate’s preferences and aptitude. However, an academically-inclined candidate with a strong track record of research achievements in the fields of gynaecological or breast pathology as evidenced by outstanding peer-reviewed publications in top-tier scientific journals and a significant record of success in obtaining competitive research grants, and who is committed to furthering his/her research career, will receive prioritized consideration for this position.

The department has modern and efficient facilities including a large repertoire of immunohistochemical stains and integrated molecular diagnostics. The department receives the largest and most extensive case-mix of gynaecological specimens in Singapore. The department is an integral part of the larger SingHealth Duke-NUS Pathology Academic Clinical Programme.

Requirements

You should be a qualified and experienced medical specialist with relevant quali­fications that are registrable with the Singapore Medical Council, and have a specialist qualification in gynaecologic and/or breast pathology or have had a distinguished career as a gynaecoogical and breast pathologist that can be recognised by the Specialists Accreditation Board.

Also, you should have at least one first-author publication in a peer-reviewed journal and have competent clinical skills with the ability to make sound and independent decisions.

Employment will be made commensurate with the qualifications and experience of the candidate.

Informal enquiries may be directed to Dr Yen Ching Yeo, Head of Histopathology and Cytology ([email protected]). Interested individuals are invited to submit a letter of interest and a full academic curriculum vitae to Ms Yvonne Chen, Human Resources ([email protected]).

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

Radiographer is responsible for the providing prompt diagnostic imaging services to the patient, ensuring patient safety and proper care of equipment. Assist Centre In-charge/ Senior or Principal Radiographer to guide and supervise junior and student radiographers when required.

Job Responsibilities:

• Perform general radiographic examinations and/or at least one of the area of specialty including mammography and/or ultrasound and/or Bone Mineral Densitometry.
• Responsible for the safety and welfare of the patient.
• Maintain a clean and safe environment; adhere to safe work practices especially in radiation safety and infection control.
• Ensure proper usage and care for all equipment at the specific diagnostic centre.
• Perform other administrative duties or ad-hoc quality departmental projects/activities as assigned by the reporting officer/ Lead Radiographer
• Apply the ALARA principle for all procedures.
• Responsible for general housekeeping of the allocated diagnostic centre.
• Render prompt and courteous service delivery to external and internal customers.
• Ensure efficient running and operations of their area of responsibility.
• Assist the Radiographer-In-Charge / Senior or Principal Radiographer to ensure quality control procedures are performed diligently.
• Ensure AHPC certification is achieved after one / two years depending on qualification(s).

Job Requirements:

Required Skills and Experience
• Recognized degree in Diagnostic Radiography.
• Professional Licence: R1 license with Centre for Radiation Protection and Nuclear Sciences, National Environment Agency.
• Timely update and renewal of RI license.
• Registration with Allied Health Professions Council.
• Excellent written and verbal communication skills.
• Strong organisational skills and able to multi-task in a fast-paced environment.
• Participate in continuous medical education and quality assurance programs as directed by Radiographer In-charge / Senior or Principal Radiographer.
• Complete all assigned tasks in an organized and timely manner.
• Service orientated and customer focused. Have a compassionate, caring and friendly attitude.
• Able to work in a fast-paced environment and under pressure.
• Effective communications and coaching skills.
• Good team player.

Preferred Skills and Experience
• Mammography and ultrasound experience preferred.
• Ability to communicate in vernacular languages
• Knowledge of basic programming and advanced applications of MS Word, Excel and PowerPoint will be an added advantage.
• Knowledge of NGEMR, Epic usage and RISPACS would be an additional advantage.

(Please note that the working hours is on 5.5 days' work week)

You will support Group Nursing in the planning, implementation, coordination and evaluation of projects and initiatives in alignment with Group Nursing’s Strategic Plan. You will manage the operational and administrative functions, prepare reports, and utilise analytics to evaluate project effectiveness. You will also monitor the expense account for the projects and ensure that they fall within the allocated budget.

You will be assigned to support different projects. You will support the initiatives and projects arising from the SingHealth Sterile Services Shared Services, SingHealth Perioperative Nursing Council, and Nursing Operations Shared Service or you will support SingHealth Nursing Serious Game initiatives where you are required to analyse game data to identify areas that needs improvements, support the nursing operational arm for one Electronic Medical Record (EMR) and manage the administration of Nursing councils and training awards for nurses.

You will act as the main liaison between different institutions to facilitate the smooth running of cluster nursing initiatives and coordinate with training course providers and SingHealth nurses on registration for approved nursing courses. You will handle, track, and oversee the disbursement of award funding. You will also be involved in planning the annual SingHealth Nursing events and coordinate grant calls/award calls nominations.

You will provide secretariat support to cluster nursing meetings and assigned Nursing Councils. You are required to strategise and organise targeted forums and focus group sessions to identify gaps and solutions to meet the needs of our nurses. You will also develop and update nursing policies and guidelines.

Job Requirement

· Bachelor’s Degree in any discipline

· Team player with the initiative to complete tasks and projects assigned and within deadlines

· Good interpersonal skills, planning and problem solving skills

· Good coordination and project management skills

· Organised and meticulous

· Willing to learn, energetic and has a positive mindset

Overview

As Local Coordinator and as part of the Blended Care Team, you will assist the care management team in developing social activities and interest groups for residents at a physical centre, under the Health District @ Queenstown. This effort is in part to support social-health integration and enhance care delivery in the community.

These activities include working with residents and community partners to co-create, plan and conduct ground-up activities (e.g. exercise groups, hawker centre tours, etc.), encourage residents to participate in suitable programmes, within and beyond the physical space and oversee the general operations at the centre.

You will be involved in facilitating the development and implementation of Health District Queenstown Lighthouse Projects involving National University Health System (NUHS) and various community partners in Queenstown to support social-health integration and enhance care delivery in the community.

Job Responsibilities

You will be responsible for the following:

1. Co-create and organise activities and interest groups at the physical space

· Engage residents and volunteers to co-create, plan, and conduct activities and interest groups e.g. hawker centre tours to share on healthier eating habits.

· Encourage and support residents to self-run activities and interest groups

· Partner with local community leader(s) and stakeholders to organise programmes and services

· Organise regular resident engagement sessions to gather feedback on activities and services provided by the Blended Care Team

· Develop and implement strategies to raise awareness of the space amongst Queenstown residents

2. Encourage residents to participate in suitable activities and programmes

· Encourage and direct residents to participate in suitable health and social activities (e.g. exercise, volunteerism, interest groups) at the space and in the community

· Coordinate with the Blended Care Team to ensure residents’ health and social care needs are met

3. Facilitate development of the physical space and oversee general operations

· Facilitate the conceptualisation and development of the physical centre

· Oversee general operations of space, and support in logistics and budgeting matters

· Record attendance and other data for evaluation

Requirements

· Bachelor Degree in the field of Social Sciences (e.g. social work, counselling, psychology), with prior experience in related areas such as social care services, aged care services and/or community engagement.

· At least 2 – 3 years of working experience.

· Ability to work independently, adaptable, analytical and a good team player.

· Strong communication and stakeholder management skills, and able to engage with partners and older adults in the community.

· Good organisational, time management, administrative and interpersonal skills.

· Good written and verbal communication skills in multiple languages and dialects is preferred.

· Proficient in Microsoft Office Suite with ability to learn new IT systems.

Overview

As a member of Precinct Planning and Development Department under Regional Health Systems Office (RHSO), you will be involved in development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

Healthy Precinct is a geographical location with an environment and culture that supports residents to achieve and sustain healthy lifestyles.

The successful candidate will be placed in an appropriate position based on experience.

Job Responsibilities

1. Support in planning and operationalising of Health Precincts concept to achieve health-social integration with internal and community stakeholders
2. Support in developing and operationalising plan to empower community to take care of their health.
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Engage & build partnership with internal and community stakeholders e.g. grassroots organisations, social service agencies and healthcare providers to keep patients and residents healthy and integrated care across care settings
6. Secretariat work for meetings
7. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Minimum 2 years of working experience
• Able to think critically
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges

Overview and purpose of the position

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

• To facilitate and create a smooth and seamless process to enrol eligible residents on Healthier SG
• To effectively communicate and convey the mission, vision and its benefits of Healthier SG
• To render assistance in residents in resetting of Singpass
• To educate and assist residents with the successful on boarding to Health 365 and Health Hub App
• On-board residents who are Non-adopter to H365 Lite

Qualifications and Job Requirements

• Validate individual’s incentive who completed their 1st Health Plan Consultation
• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 3 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

Role Purpose

Support the marketing team in the execution of marketing strategies and campaigns, with a focus on driving brand awareness, customer engagement, and sales. This role involves coordinating marketing activities, managing administrative tasks, and ensuring the efficient execution of trade and promotional programs.

Responsibilities

• Assist in the development and execution of marketing campaigns, with a primary focus on below-the-line activities (such as promotions, events, and point-of-sale materials).
• Manage the creation and distribution of marketing collateral, ensuring that all POS materials are accurate, timely, and aligned with brand guidelines.
• Maintain and update the customer database to facilitate targeted direct marketing campaigns, aimed at driving sales and customer loyalty.
• Coordinate with external vendors, agencies, and partners to ensure the smooth execution of marketing activities and promotions.
• Monitor and report on the effectiveness of marketing initiatives, providing feedback to optimize future campaigns.
• Support the tracking and management of marketing budgets, ensuring that resources are used efficiently and that expenditures align with campaign objectives.
• Assist in the preparation of regular reports on campaign performance, marketing spend, and other key metrics.
• Proactively suggest and implement process improvements to streamline marketing operations and enhance team efficiency.

About You

• Diploma or degree in Marketing, Business, or a related field.
• Minimum of 2 years' experience in a marketing or support role, preferably in retail, FMCG, or health and beauty industries.
• Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with marketing software/tools is a plus.
• Previous experience in a fast-paced retail or FMCG environment is an advantage.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal, with a focus on teamwork and collaboration.

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines North

Senior / Clinic Assistants / Healthier SG

Northeast Medical Group

Singapore

Job Highlights

• Fast growing GP group
• Friendly environment
• Career Development & Progression

Job Description

· Registration of patients including but not limited to checking of CHAS/Insurance eligibility, name,

NRIC, contact no, address, drug allergies, patient’s declaration and temperature.

· Assisting doctors to chaperone, during procedures and ensuring equipment are sterile/ready for use.

· Preparation, replenishment, checking, dispensing of medications.

· Replenishment of medications and consumables as required.

· Collection of payment including but not limited to submission of CHAS and Insurance claims.

· Attending to phone calls, scheduling, appointment, reminders and chronic medication follow-up.

· Handling administration and documentation of referrals, lab tests and radiology services from various vendors.

· Administrative duties such as daily fridge temperature recording, sharp box disposal and doctor’s attendance tracking.

· Checking of orders against invoice for all deliveries.

· General housekeeping of the clinic.

· Other duties assigned by clinic manager from time to time.

Requirements

· Minimum GCE “N” levels.

· Good interpersonal and communication skills.

· Able to work shifts and on weekends and public holidays.

· Positive, self-motivated and customer service orientated.

· Team Player.

· Sufficient knowledge of basic computer skills.

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

You will provide good pharmaceutical care to our patients in inpatient and outpatient settings.

On a daily basis, you will review patients’ prescriptions and medication charts for appropriateness of drugs prescribed and perform interventions on drug-related problems. Where applicable, you will recommend and monitor patient-specific drug therapy. You will dispense medications to patients, explaining the indications and side effects for drug therapy and instructions for administration. Where needed, you will provide drug information to other healthcare professionals.

Requirements

• Candidate must possess at least a Bachelor’s Degree in Pharmacy/Pharmacology or equivalent
• Eligible for registration with the Singapore Pharmacy Council
• Able to work in a fast-paced environment
• Good listening, written and communication skills

Training Provided

• Relevant in-house clinical competencies
• Soft skills – eg: communication skills, coaching/mentoring skills, etc

Statement of Purpose

To lead and deliver psychological services in Khoo Teak Puat Hospital and YH campus

Major Duties And Responsibilities

SPECIFIC (80%)

• To provide individual and/or group psychotherapy for inpatients and outpatients (e.g. cognitive behaviour therapy, supportive therapy, relaxation therapy, stress management).
• To provide psychometric assessments (e.g. IQ, neuropsychological, dementia).
• To attend to complex inpatients or outpatients, as well as medico-legal and forensic cases.
• To handle direct referrals from other medical professionals, police and the courts.
• To assist in developing the hospital’s peer support program for staff and/or corporate clients and deliver talks and workshops on stress management and mental health.
• To lead and provide supervision to Masters in Clinical Psychology students and junior psychologists.

GENERAL (20%)

• Involvement in support groups (e.g. weight management support group) and/or provide input for relevant hospital programmes.
• To conduct or be involved in research independently or in collaboration with other specialists.
• To conduct teaching and training in psychology or related subjects to mental health or other professionals and/or psychology students.
• To undertake any special duties as assigned by CEO, CMB, COO, HOD and supervisor.

JOB REQUIREMENTS

• Masters in Clinical Psychology with at least 5-10 years of relevant working experience
• Preferably holding or eligible for a valid registration, license or practising certificate with an established or recognised psychological professional body such as APA, APS or BPS.

Yishun Health is a network of medical institutions and health facilities in the north of Singapore, under the National Healthcare Group. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.

Clinic Operations Manager

This role reports to the COO Office. Bridgepoint Health is an operating entity of Sheares Healthcare. As a clinic operations manager, you serve as the bridge between the HQ team and the Clinic team. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

The Job

1. Operational Excellence

Ensure clinic’s operational excellence and superb patient experience / satisfaction

Serves as the point of escalation for all clinic matters (internal and external)

Data driven approach and provide relevant data for the proactive management of clinic excellence

Develop and implement operational policies, procedures and best practices across clinics

Work closely with Medical Operations leads to proactively address physician issues

Ensure compliance of clinic processes with necessary authorities and accreditation requirements

Proactively identify areas for improvement from an operational and workflow perspective

Assist in the implementation of quality assurance/improvement efforts

Oversee manpower and rostering matters for clinics

2. External stakeholder coordination

Liaise with TPA / clients, relevant government agencies, suppliers and vendors as required (for e.g. claims resolutions, payment follow up etc).

Support projects taken on including engagement with Corporates

3. Internal stakeholder coordination

Support the strategic planning and execution of such plans for the group

Work closely with COO office and leadership team to execute operational goals

Support the development and management of clinic budgets.

Proactive cost reduction and revenue enhancement.

4. Leadership

You will lead a team of clinic operations executives, clinic managers and clinic assistants

You will drive the culture of Bridgepoint Health

Responsible for the ongoing retention and engagement of clinic staff

Assist with tasks otherwise assigned to by COO office.

The Person

Minimally a diploma in relevant field

Familiarity with the way of working of a clinic, able to assist in clinic shifts when necessary

Relevant experience in hospitality or healthcare industry is advantageous

Team player, good interpersonal and communication skills

Familiarity with various clinic management systems is a plus

Technology Savvy and computer-literate including use of Microsoft Office applications

Can-do attitude, adaptable to situations

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

Role Purpose

To develop and execute strategic plans for assigned categories within a structured category management framework, aiming to achieve the company’s financial goals and objectives, enhance market share, improve customer satisfaction, and optimize productivity performance metrics.

Responsibilities

• Collaborate closely with the Commercial Director to lead the category team in developing and executing effective category strategies.
• Drive category performance by achieving sales, gross profit, and income targets through monitoring market trends, developing strategies to grow market share, and planning competitive responses.
• Establish and maintain robust inventory management processes to optimize product mix, address customer needs, and achieve shrinkage reduction goals.
• Design and execute promotional plans that generate excitement and drive incremental sales in stores.
• Develop and implement placement and planogram strategies to enhance category turnover and positively impact customer shopping behavior.
• Formulate and execute competitive pricing strategies that provide value to customers while maintaining profitability.
• Build strong collaborative relationships with suppliers to maximize income, terms, and discounts, improving category sales and profitability.
• Lead special projects to address specific needs and objectives of the company.
• Guide and support Category Managers and Category Support Executives to ensure they meet their key objectives and deliver results.
• Identify and nurture high-potential talent to ensure effective succession planning and long-term organizational growth.

About You

• Graduate with a diploma or university degree in business or marketing field.
• Possesses a minimum of 5 years of relevant experience, ideally within the retail or FMCG sector.
• Experience in a customer-focused industry, possessing expertise in merchandising, marketing, and entrepreneurial skills.
• Well-versed in industry trends and market dynamics, with excellent presentation, negotiation, and interpersonal abilities.
• Strong analytical skills to interpret data and generate valuable insights.
• Energetic, creative, and highly adaptable with a collaborative mindset.
• Fluent in English, with strong written and verbal communication skills.
• Organized, decisive, determined, and persistent individual.

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines North

You will provide quality patient care in inpatient and outpatient settings, performing the following tasks:

• Interact with patients in assisting with their medication orders and queries
• Label and pack medications
• Process medication orders
• Counsel on medications
• Other ad-hoc tasks e.g. quality improvement projects etc.

Additionally, there are opportunities for you to explore your interest in medication safety, staff training, inventory management, roster management etc.

Requirements

• Candidate must possess a Diploma in Pharmaceutical Sciences from NYP, RP, TP or NP or Diploma in Applied Science from RP or WSQ Advanced Certificate in Healthcare (Pharmacy Support) previously known as Certified Pharmacy Technician Course
• Enjoy working in a fast-paced environment
• Has good listening, written and communication skills

Training & Upskilling Opportunities

• On-job-training for operational competencies
• In-house training with Pharmacy Technician trainers for clinical competencies
• Expanded job scope as you gain more work experience e.g., supplies and discharge prescription checker, floor manager role
• Hospital-run and local external courses for e.g., communication skills, coaching skills, medication safety, patient education etc.
• Sponsorships for further education e.g., Advanced Diploma, relevant Bachelor’s program

Yishun Health is a network of medical institutions and health facilities of the National Healthcare Group in the north of Singapore. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

We are seeking a motivated and proactive Business Development Intern to join our team. In this role, you will support our business development efforts, working collaboratively with the team to identify opportunities and contribute to achieving company goals.

Key Responsibilities:

• Assist in researching and identifying potential business opportunities and partnerships.
• Support the team in preparing presentations, proposals, and other business documents.
• Coordinate and maintain communication with existing and prospective clients.
• Help manage and update databases, reports, and sales materials.
• Participate actively for projects and events.
• Participate in brainstorming sessions to generate new ideas and strategies for business growth.
• Provide administrative and operational support to ensure the smooth execution of business development activities.

Job Requirement:

• Team player, collegial and accountable.
• Take pride in service standards and patient care.
• Responsive and willing to learn.
• Excellent verbal and written communication skills.
• Dynamic and self-motivated individual with good organizing abilities, interpersonal skills.
• Able to build and leverage relationships into business goals.

Clinic Operations Executive

This role reports to the Clinic Operations Manager of the Group. Bridgepoint Health is an operating entity of Sheares Healthcare. As a clinic operations executive, you are the first line support to assist with the administrative and operational support of the clinic. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

The Job

1. Operational Readiness

Ensure clinic’s operational readiness

Ensure up to date information related to clinic operations (e.g. operating hours)

Ensure that clinic assets are in optimal working condition, through planned review cycles and collaboration with clinics, facility management, IT teams

Ensure optimal staffing levels and resource allocation and rostering is timely and adequate

Keep abreast of latest ministry guidelines, ensure clinic’s compliance to regulatory standards, assist in licensing requirements and clinic licensing needs

Ensure stock levels (consumables and non-consumables) are sufficient to support clinic operations

2. Workflows and SOPs

Assist in the drafting of workflows and SOPs

Assist in the periodic audit of workflow, SOP compliance

Work closely with HQ and Clinic team to refine and optimize workflows and SOPs consistently

Assist in training of clinic staff and managing staff development to enhance their skills and performance

Manage patient appointments and follow-ups to optimize clinic efficiency

3. External stakeholder coordination

Work with vendors, suppliers, and contractors to ensure all materials and equipment align with project timelines, quality standards, and budget requirements.

Work with TPA/clients for clarification of claims and furnishing of supporting documents

Work with relevant agencies and PCN coordinators if there are follow ups for claims related to government schemes

Handle patient feedback, coordinate internal escalation process and track to resolution

4. Internal stakeholder coordination

Clinic

• Work with Facility Management to coordinate with clinics on the preventive maintenance of the clinic
• Work with clinic to raise IT related tickets for support/resolution
• Collating documents and submission of documents in a timely manner
• Assist with procurement related matters if necessary
• Assist clinic with patient refund (approval and execution)

COO office

• Support projects taken on by the group including but not limited to onsite health screening projects
• Support B2B related matters
• Support on tender documentations and administrative work

HR

• Assist HR in employee related claims, administering of employee feedback and performance review of clinic staff

Finance

• Assist Finance in month end closing and collation of documents from clinics
• Assist in the reconciliation of TPA/government related claims and data entry for administrative charges.
• Assist in providing inputs for budget preparation
• Generate corporate invoices for B2B clients

5. Administrative

Ensure proper documentation and filing of all operations related documents

Secretariat support - Minute taking and follow up tracking

Assist with tasks otherwise assigned to by Clinic Operations Manager.

The Person

Minimally a diploma in relevant field

Familiarity with the way of working of a clinic, able to assist in clinic shifts when necessary

Training will be provided

Relevant experience in hospitality or healthcare industry is advantageous

Team player, good interpersonal and communication skills

Familiarity with various clinic management systems is a plus

Technology Savvy and computer-literate including use Microsoft Office applications

Can-do attitude

Temp Health Product Promoter

Training will be provided

Salary: $12/hour

Location: OG People's Park/Bugis

Working hours: Fridays to Sundays, retail hours

Commitment period: ASAP~2/3 Months

Responsibilities:

1. Proactive in engaging with customers
2. ⁠Listening to customer’s needs & wants and help them to find the right products
3. ⁠To make sure the product display & booth tidy
4. ⁠Able to deliver the correct and meaningful interactions with the customers
5. ⁠Able to deliver good sales performance
6. ⁠Take into account to manage the inventories

Interested candidates you may whatsapp PM to 89154026 with the following details:

Name:

Education:

Location:

Commitment Period:

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

About Us

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered seniorgroup home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life’; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Job Description

At NTUC Health, we support both active seniors and those who are frail, offering activities to maintain their independence and functional abilities so that they can enjoy more healthy years. From essential care services to rehabilitation or planned group activities at Senior Day Care, our goal is to empower seniors to live with passion while keeping them comfortable and safe. If you are passionate about helping seniors live well and age well, join us!

As a Community Care Associate, you are a vital member of a dedicated care team, ensuring that our seniors leave our centres happy and eager to return. Through our person-centered care model, you will promote seniors' independence and stimulate their cognitive and physical functions while attending to their care needs. With support and training from our team of professionals, you will continue to grow in your role. We are here to help you grow in your career and achieve your full potential in a nurturing and collaborative environment.

You will need to:

• Assist in serving pre-packed medication
• Assist in client health monitoring and assessment
• Aid in meal preparation and serving
• Assist in the implementation and monitoring of the Initiate Care Plan (ICP)
• Provide dysphagia care and EatSafe protocol
• Support clients in distress including persons living with dementia
• Assist in the Modified Barthel Index (MBI) assessment
• Plan and conduct structured and interactive activities
• Perform basic Activities of Daily Living (ADL)
• Assist with Passive Range of Motion exercises (PROM)
• Implement and support individual therapy
• Perform escort duties and build rapport with clients and their family members
• Assist in cleaning and disinfecting tasks
• Participate in and support centre events

Qualifications

• C6 pass at GCE N' Level in any 1 subject
• WPLN 4 (Reading, Listening, Speaking) and WPLN 3 (Writing)
• Some experience in social service or the healthcare industry would be an advantage
• Facilitation skills and healthcare knowledge would be an advantage

Other Information

You should:

• Thrive in a collaborative and dynamic environment
• Be empathetic and form positive relationships with seniors and caregivers
• Have strong communication and problem-solving skills
• Be proficient in Google Suite Applications

Working hours:

• Five-day work week (centre operating hours are from 7am to 7pm)
• The expected shift hours are from 7am to 4.30pm, 7.30am to 5pm, 8am to 5.30pm, 8.30am to 6pm, 9am to 6.30pm and 9.30am to 7pm (42.5 working hours per week)

*Terms and conditions apply