About Us:

At our core, we are a digital health startup with a bold vision: we believe in a future where healthcare is personalised, accessible, and affordable for everyone. Over the past four years, we’ve built a telehealth platform that has transformed healthcare in Singapore, Hong Kong, and Japan. But this is just the beginning.

We are looking for someone who shares our vision and is ready to join us on this journey towards reshaping healthcare in Asia. If you’re ready to do something truly impactful, this is the opportunity to create a legacy that will define the next generation of healthcare.

About the Role:

Are you ready to make a real difference in healthcare? As a Machine Learning Engineer, you’ll play a pivotal role in redefining how technology can deliver personalized healthcare at scale. Working closely with our Head of Engineering, you’ll join a small but elite team tasked with building cutting-edge solutions that integrate AI, machine learning, and LLMs to revolutionize telehealth in Asia.

This isn’t about maintaining the status quo—it’s about crafting a moonshot vision for the future. You’ll have the opportunity to work on groundbreaking challenges, such as scaling relationship management through AI, delivering personalized health insights, and developing tailored medication and products for patients.

Why Join Us?

This is more than a job—it’s a mission. While there may be trade-offs in compensation, what we offer is the chance to be part of something transformative. You’ll have ownership over impactful projects and the opportunity to work with a passionate team dedicated to changing lives through technology and innovation.

What You’ll Do:

• Develop and deploy machine learning models to support personalized healthcare at scale.
• Work on integrating AI and LLMs to enhance data insights, automate processes, and manage patient relationships effectively.
• Collaborate with the Head of Engineering and leadership team to design and implement technical solutions aligned with the company’s mission.
• Optimize ML pipelines for scalability and performance in a fast-paced telehealth environment.
• Ensure the security and integrity of patient data while leveraging it to create actionable insights.
• Continuously experiment and innovate, staying at the forefront of AI and ML advancements.

Who You Are:

• You’re passionate about using technology to make a meaningful impact on people’s lives.
• You have hands-on experience building and deploying machine learning models in production.
• You’re familiar with AI and LLM technologies and understand how to personalize experiences at scale.
• You thrive in fast-paced, high-growth environments and enjoy the challenge of building solutions from scratch.
• You have strong problem-solving skills and a desire to tackle healthcare’s toughest challenges.
• Experience with healthcare data or applications is a plus but not mandatory.

What We Offer:

• The chance to work on meaningful projects that have the potential to transform healthcare in Asia.
• A collaborative and innovative team culture where your contributions truly matter.
• Ownership over impactful projects and the freedom to explore cutting-edge technologies.

Join us, and let’s build the future of healthcare together.

Why Join Us:

• Impact: Be part of something truly transformative—help lead the shift towards personalised healthcare in Asia.
• Ownership: Full responsibility over the engineering function and the freedom to shape technical direction.
• Equity: Share in the long-term success of the company.
• Flexibility: Work remotely, with occasional travel across Asia to collaborate with the team.
• Mission-Driven: Join a team that’s passionate, focused, and committed to making a real difference in healthcare.

Responsibilities:

Under the direction and guidance of the Registered Nurse, you will be responsible for providing basic nursing care, promoting a therapeutic environment and assisting the multi-disciplinary team in the delivery of care for our patients.

Requirements:

• Professional Certificate / NITEC in Nursing (please submit the transcript along with your resume)
• Must be enrolled with Singapore Nursing Board
• No working experience required
• Willing to do shift work

We provide:

• 5 days work week arrangement
• Training and development opportunities

We are looking for passionate instructors to join our team to conduct speech and drama enrichment programmes at primary schools!

Freelance/ part- time basis and flexible hours

MOE (eRIS) registered Instructor Scheme

• Hourly rated renumeration with CPF.
• $35 to $45 per hour based on experience and qualifications.
• Must be able to handle all aspects of theatre productions such as rehearsals, managing props, makeup and costumes.
• Classroom setting.
• Must enjoy working with young children.
• Training will be provided.
• Classes starting soon.
• Call 97710442 for queries.
• Email resumes to [email protected]

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary: $4500 to $5000

Working hours: Monday to Saturday, 44hrs a week

(candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements)

Location: Punggol

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Key Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes,

recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),

to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training

sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Responsibilities:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.

• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.

• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.

• Excellent knowledge of construction site safety practices and legal requirements.

• Ability to work outdoors in varying weather conditions.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• MNC Company
• Basic $5000 - $6000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Registered WSH Officer with MOM and Fire Safety Manager (FSM) with SCDF

Job Responsibilities:

• Interpret applicable Legal, Singapore Standards, Code of Practice & other requirements and implement & provide directions for compliance.
• Develop, maintain and periodically test out emergency response, Organize & conduct CERT audit and other emergency response relevant drills.
• Liaise with local authorities for all EHS issues, Licence renewal and represent the RC/SICA and other relevant meetings.
• Manage all EHS incident and non-conformance investigations and track corrective and preventive actions to closure.
• Organize risk assessments, site inspections and industrial hygiene and environmental samplings as well as implement or direct risk reduction and control measures.
• Conduct and organize EHS audits, trainings, meetings and promotional programs to increase employee awareness and knowledge.
• Establishing EHS objectives & Targets and its management Programme for continual improvement.
• Contractor management on In-house & SDM (Shutdown Maintenance) activities.
• Should have strong awareness on Safety Case implementation as well as Mitigative Measures for Safety Critical Events (SCE) in Major Hazard Industries (MHI).
• Establish good communication with all level and function within the organization.
• Assist in the adhoc assignment or project assign by management.
• Spearhead continual improvement projects for HSE.
• Work with HSE department in organizing Annual Safety Campaign.
• Liaise with local authorities for all EHS issues, License renewal and represent the RC/SICA/SORT and other relevant meetings.
• Other ad-hoc duties as assigned.

Requirements:

• Min Diploma in Chemical Engineering
• At least five years of primary experience handling safety responsibilities within HSE department
• At least 3 years of working experience in the oil or petrochemical industry. Preferably experienced in Jurong Island
• Must be a Registered WSH Officer with MOM and Fire Safety Manager (FSM) with SCDF
• Good command of English (spoken and written)
• Experience with ISO14001/ SS651(ISO45001) management systems

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are looking to hire a contract public health assistant to outsource to various companies!

Job Overview:
As a Public Health Assistant, you help support health programs and initiatives that aim to improve community well-being. You will assist in health education, data collection, and promoting healthy behaviors.

Responsibilities:

• Health Education: Help educate the public about healthy habits, hygiene, and disease prevention.
• Data Collection: Assist in gathering health-related data and maintaining records.
• Community Outreach: Support activities that promote health awareness in communities.
• Admin Support: Assist with organizing events, workshops, and health campaigns.
• Monitoring Health Trends: Help track health issues or outbreaks in the community.

Skills Needed:

• Good communication skills for interacting with the public.
• Basic understanding of health topics and diseases.
• Organisational skills to help with events and data.
• Ability to work with different people in the community.

Career Path:

• You can progress to roles like Public Health Coordinator or Health Program Manager with more experience and education.

Apply now by sending your resume to [email protected],

or call Alyssa at 8233 0338 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Alyssa Chew | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• MNC Company
• Basic $4000 - $5000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong Island (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 4.30pm

Job Responsibilities:

• Lead daily operation as an HSE Production Engineer to ensure Safety in both daily operation and construction projects at site
• Lead HSE aspect of operation in risk assessment, Hazop study for new modification projects, changes to operating procedures, site construction activities
• Review and make list of high-risk activities in the process operation based on Hazop study, have regular meeting with production manager and make plan to improve safety level in such areas of operation
• Coordinate closely with day production & logistics members for HSE aspect of process operation and ensure safe work procedures are followed
• Study and review all the safety observation feedback and prioritize based on level of risk to follow up through MOC process. Ensure improvement items are followed by keeping records and timeline
• Work together with project engineers, production members and maintenance coordinator to ensure safety related projects are followed and implemented in a timely manner
• Review the emergency and disaster prevention procedures to ensure procedures stay relevant to current operation and up to date
• Lead and enhance any other HSE related improvement projects/activities
• To perform any other duties or assignments as assigned by superiors

Requirements:

• Diploma / Degree in Engineering, health, safety, or environmental field of study
• Working experience in the chemical industry
• Deep knowledge of Safety legislation and regulations in the chemical industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

Radiographer is responsible for the providing prompt diagnostic imaging services to the patient, ensuring patient safety and proper care of equipment. Assist Centre In-charge/ Senior or Principal Radiographer to guide and supervise junior and student radiographers when required.

Job Responsibilities:

• Perform general radiographic examinations and/or at least one of the area of specialty including mammography and/or ultrasound and/or Bone Mineral Densitometry.
• Responsible for the safety and welfare of the patient.
• Maintain a clean and safe environment; adhere to safe work practices especially in radiation safety and infection control.
• Ensure proper usage and care for all equipment at the specific diagnostic centre.
• Perform other administrative duties or ad-hoc quality departmental projects/activities as assigned by the reporting officer/ Lead Radiographer
• Apply the ALARA principle for all procedures.
• Responsible for general housekeeping of the allocated diagnostic centre.
• Render prompt and courteous service delivery to external and internal customers.
• Ensure efficient running and operations of their area of responsibility.
• Assist the Radiographer-In-Charge / Senior or Principal Radiographer to ensure quality control procedures are performed diligently.
• Ensure AHPC certification is achieved after one / two years depending on qualification(s).

Job Requirements:

Required Skills and Experience
• Recognized degree in Diagnostic Radiography.
• Professional Licence: R1 license with Centre for Radiation Protection and Nuclear Sciences, National Environment Agency.
• Timely update and renewal of RI license.
• Registration with Allied Health Professions Council.
• Excellent written and verbal communication skills.
• Strong organisational skills and able to multi-task in a fast-paced environment.
• Participate in continuous medical education and quality assurance programs as directed by Radiographer In-charge / Senior or Principal Radiographer.
• Complete all assigned tasks in an organized and timely manner.
• Service orientated and customer focused. Have a compassionate, caring and friendly attitude.
• Able to work in a fast-paced environment and under pressure.
• Effective communications and coaching skills.
• Good team player.

Preferred Skills and Experience
• Mammography and ultrasound experience preferred.
• Ability to communicate in vernacular languages
• Knowledge of basic programming and advanced applications of MS Word, Excel and PowerPoint will be an added advantage.
• Knowledge of NGEMR, Epic usage and RISPACS would be an additional advantage.

(Please note that the working hours is on 5.5 days' work week)

Overview

As Local Coordinator and as part of the Blended Care Team, you will assist the care management team in developing social activities and interest groups for residents at a physical centre, under the Health District @ Queenstown. This effort is in part to support social-health integration and enhance care delivery in the community.

These activities include working with residents and community partners to co-create, plan and conduct ground-up activities (e.g. exercise groups, hawker centre tours, etc.), encourage residents to participate in suitable programmes, within and beyond the physical space and oversee the general operations at the centre.

You will be involved in facilitating the development and implementation of Health District Queenstown Lighthouse Projects involving National University Health System (NUHS) and various community partners in Queenstown to support social-health integration and enhance care delivery in the community.

Job Responsibilities

You will be responsible for the following:

1. Co-create and organise activities and interest groups at the physical space

· Engage residents and volunteers to co-create, plan, and conduct activities and interest groups e.g. hawker centre tours to share on healthier eating habits.

· Encourage and support residents to self-run activities and interest groups

· Partner with local community leader(s) and stakeholders to organise programmes and services

· Organise regular resident engagement sessions to gather feedback on activities and services provided by the Blended Care Team

· Develop and implement strategies to raise awareness of the space amongst Queenstown residents

2. Encourage residents to participate in suitable activities and programmes

· Encourage and direct residents to participate in suitable health and social activities (e.g. exercise, volunteerism, interest groups) at the space and in the community

· Coordinate with the Blended Care Team to ensure residents’ health and social care needs are met

3. Facilitate development of the physical space and oversee general operations

· Facilitate the conceptualisation and development of the physical centre

· Oversee general operations of space, and support in logistics and budgeting matters

· Record attendance and other data for evaluation

Requirements

· Bachelor Degree in the field of Social Sciences (e.g. social work, counselling, psychology), with prior experience in related areas such as social care services, aged care services and/or community engagement.

· At least 2 – 3 years of working experience.

· Ability to work independently, adaptable, analytical and a good team player.

· Strong communication and stakeholder management skills, and able to engage with partners and older adults in the community.

· Good organisational, time management, administrative and interpersonal skills.

· Good written and verbal communication skills in multiple languages and dialects is preferred.

· Proficient in Microsoft Office Suite with ability to learn new IT systems.

Job Description

KKH is an 830-bed tertiary-level care hospital that provides obstetric, gynaecological, paediatric and other services. It is part of the SingHealth group of public hospitals. As an academic medical centre, KKH is a teaching hospital for Duke-NUS Graduate Medical School, Yong Loo Lin School of Medicine and Lee Kong Chian School of Medicine.

The position is based at the Department of Pathology and Laboratory Medicine (DPLM), the team is looking for pathologists with subspecialty interests in gynaecological pathology, breast pathology, cytology or any combination of the aforementioned areas. These are permanent positions affording the successful candidates the opportunity to work in a dynamic, friendly and supportive department.

The gynaecological, breast pathology and cytology services have six pathologists responsible for providing a comprehensive clinical service comprising gynaecological and breast surgical pathology, frozen section cover, cytology and multidisciplinary meetings. The role of the successful candidate can be primarily clinical with a component of education or research responsibilities in accordance to the candidate’s preferences and aptitude. However, an academically-inclined candidate with a strong track record of research achievements in the fields of gynaecological or breast pathology as evidenced by outstanding peer-reviewed publications in top-tier scientific journals and a significant record of success in obtaining competitive research grants, and who is committed to furthering his/her research career, will receive prioritized consideration for this position.

The department has modern and efficient facilities including a large repertoire of immunohistochemical stains and integrated molecular diagnostics. The department receives the largest and most extensive case-mix of gynaecological specimens in Singapore. The department is an integral part of the larger SingHealth Duke-NUS Pathology Academic Clinical Programme.

Requirements

You should be a qualified and experienced medical specialist with relevant quali­fications that are registrable with the Singapore Medical Council, and have a specialist qualification in gynaecologic and/or breast pathology or have had a distinguished career as a gynaecoogical and breast pathologist that can be recognised by the Specialists Accreditation Board.

Also, you should have at least one first-author publication in a peer-reviewed journal and have competent clinical skills with the ability to make sound and independent decisions.

Employment will be made commensurate with the qualifications and experience of the candidate.

Informal enquiries may be directed to Dr Yen Ching Yeo, Head of Histopathology and Cytology ([email protected]). Interested individuals are invited to submit a letter of interest and a full academic curriculum vitae to Ms Yvonne Chen, Human Resources ([email protected]).

Join Our Team as a Resident Doctor at NEMG

Are you a dedicated Family Physician seeking an exciting opportunity to make a difference? Northeast Medical Group (NEMG) invites you to join our dynamic team of healthcare professionals.

About Us

Northeast Medical Group is committed to providing exceptional medical care to our community. Established in 1999, we serve the community through our 11 clinic locations. We offer a stimulating work environment and competitive compensation packages (including AWS and Performance Bonus). Join us and collaborate with experienced professionals dedicated to improving patient outcomes.

Key Responsibilities

As a Resident Doctor at NEMG, you will play a vital role in delivering comprehensive and high-quality family medicine care to patients of all ages. Your responsibilities will include:

· Managing acute and chronic illnesses

· Providing preventive healthcare services such as health screenings and immunizations

· Performing simple surgical procedures like T&S and nail avulsion

· Contributing to Healthier SG initiatives

Career Development Opportunities

At NEMG, we offer opportunities for professional growth and advancement within our own group of clinics, or beyond through our leadership of the United Primary Care Network (PCN).

Qualifications

To qualify for this position, you must possess the following:

· MBBS/ MD degree

· Full medical registration with the Singapore Medical Council (SMC) and a valid practicing certificate

· Relevant postgraduate academic qualifications and experience in Family Medicine (e.g., GDFM, MMED (Fam Med), etc.)

· Registration on the SMC Family Physician Register

Skills and Attributes

We are seeking candidates who demonstrate:

· Excellent communication and interpersonal skills

· Proficiency in current medical practices and MOH guidelines

· Strong problem-solving abilities

· A passion for delivering patient-centered care

How to Apply

If you are passionate about making a positive impact in healthcare and meet the above requirements, we encourage you to apply. Please submit your CV in confidence by clicking the APPLY button or send it to [email protected].

Overview

As a member of Precinct Planning and Development Department under Regional Health Systems Office (RHSO), you will be involved in development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

Healthy Precinct is a geographical location with an environment and culture that supports residents to achieve and sustain healthy lifestyles.

The successful candidate will be placed in an appropriate position based on experience.

Job Responsibilities

1. Support in planning and operationalising of Health Precincts concept to achieve health-social integration with internal and community stakeholders
2. Support in developing and operationalising plan to empower community to take care of their health.
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Engage & build partnership with internal and community stakeholders e.g. grassroots organisations, social service agencies and healthcare providers to keep patients and residents healthy and integrated care across care settings
6. Secretariat work for meetings
7. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Minimum 2 years of working experience
• Able to think critically
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges

Overview and purpose of the position

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

• To facilitate and create a smooth and seamless process to enrol eligible residents on Healthier SG
• To effectively communicate and convey the mission, vision and its benefits of Healthier SG
• To render assistance in residents in resetting of Singpass
• To educate and assist residents with the successful on boarding to Health 365 and Health Hub App
• On-board residents who are Non-adopter to H365 Lite

Qualifications and Job Requirements

• Validate individual’s incentive who completed their 1st Health Plan Consultation
• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 3 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

You will support Group Nursing in the planning, implementation, coordination and evaluation of projects and initiatives in alignment with Group Nursing’s Strategic Plan. You will manage the operational and administrative functions, prepare reports, and utilise analytics to evaluate project effectiveness. You will also monitor the expense account for the projects and ensure that they fall within the allocated budget.

You will be assigned to support different projects. You will support the initiatives and projects arising from the SingHealth Sterile Services Shared Services, SingHealth Perioperative Nursing Council, and Nursing Operations Shared Service or you will support SingHealth Nursing Serious Game initiatives where you are required to analyse game data to identify areas that needs improvements, support the nursing operational arm for one Electronic Medical Record (EMR) and manage the administration of Nursing councils and training awards for nurses.

You will act as the main liaison between different institutions to facilitate the smooth running of cluster nursing initiatives and coordinate with training course providers and SingHealth nurses on registration for approved nursing courses. You will handle, track, and oversee the disbursement of award funding. You will also be involved in planning the annual SingHealth Nursing events and coordinate grant calls/award calls nominations.

You will provide secretariat support to cluster nursing meetings and assigned Nursing Councils. You are required to strategise and organise targeted forums and focus group sessions to identify gaps and solutions to meet the needs of our nurses. You will also develop and update nursing policies and guidelines.

Job Requirement

· Bachelor’s Degree in any discipline

· Team player with the initiative to complete tasks and projects assigned and within deadlines

· Good interpersonal skills, planning and problem solving skills

· Good coordination and project management skills

· Organised and meticulous

· Willing to learn, energetic and has a positive mindset

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Senior / Clinic Assistants / Healthier SG

Northeast Medical Group

Singapore

Job Highlights

• Fast growing GP group
• Friendly environment
• Career Development & Progression

Job Description

· Registration of patients including but not limited to checking of CHAS/Insurance eligibility, name,

NRIC, contact no, address, drug allergies, patient’s declaration and temperature.

· Assisting doctors to chaperone, during procedures and ensuring equipment are sterile/ready for use.

· Preparation, replenishment, checking, dispensing of medications.

· Replenishment of medications and consumables as required.

· Collection of payment including but not limited to submission of CHAS and Insurance claims.

· Attending to phone calls, scheduling, appointment, reminders and chronic medication follow-up.

· Handling administration and documentation of referrals, lab tests and radiology services from various vendors.

· Administrative duties such as daily fridge temperature recording, sharp box disposal and doctor’s attendance tracking.

· Checking of orders against invoice for all deliveries.

· General housekeeping of the clinic.

· Other duties assigned by clinic manager from time to time.

Requirements

· Minimum GCE “N” levels.

· Good interpersonal and communication skills.

· Able to work shifts and on weekends and public holidays.

· Positive, self-motivated and customer service orientated.

· Team Player.

· Sufficient knowledge of basic computer skills.

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

Responsibilities:

• Ideate, prioritize, and define requirements based on market and customer insights.
• Analyze trends, assess technology, and generate product concepts.
• Define competitive positioning and USP.
• Execute NPD plan within timelines, aligning Scrum teams via Agile.
• Source manufacturers, liaise with formulators, and ensure regulatory compliance.
• Conduct efficacy, safety, and stability tests with manufacturers.
• Finalize product specs, labels, and packaging with relevant teams.
• Research pricing, create costing data, and present to management.
• Provide technical support to Marketing and conduct product training.
• Monitor industry trends, competitor actions, and product performance.
• Manage product improvements and corrective actions with manufacturers.
• Ensure compliance with standards and support company goals with additional projects.

Requirements:

• Degree in Nutrition/ Chemistry/Pharmacy or equivalents.
• Minimum 1 year of experience in product development or management within dietary supplements or health food.
• Proficient in product/project management, with strong planning and time management skills.
• Resourceful, analytical, and effective at problem-solving.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

Role Purpose

Support the marketing team in the execution of marketing strategies and campaigns, with a focus on driving brand awareness, customer engagement, and sales. This role involves coordinating marketing activities, managing administrative tasks, and ensuring the efficient execution of trade and promotional programs.

Responsibilities

• Assist in the development and execution of marketing campaigns, with a primary focus on below-the-line activities (such as promotions, events, and point-of-sale materials).
• Manage the creation and distribution of marketing collateral, ensuring that all POS materials are accurate, timely, and aligned with brand guidelines.
• Maintain and update the customer database to facilitate targeted direct marketing campaigns, aimed at driving sales and customer loyalty.
• Coordinate with external vendors, agencies, and partners to ensure the smooth execution of marketing activities and promotions.
• Monitor and report on the effectiveness of marketing initiatives, providing feedback to optimize future campaigns.
• Support the tracking and management of marketing budgets, ensuring that resources are used efficiently and that expenditures align with campaign objectives.
• Assist in the preparation of regular reports on campaign performance, marketing spend, and other key metrics.
• Proactively suggest and implement process improvements to streamline marketing operations and enhance team efficiency.

About You

• Diploma or degree in Marketing, Business, or a related field.
• Minimum of 2 years' experience in a marketing or support role, preferably in retail, FMCG, or health and beauty industries.
• Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with marketing software/tools is a plus.
• Previous experience in a fast-paced retail or FMCG environment is an advantage.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal, with a focus on teamwork and collaboration.

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines North

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

Role Purpose

To develop and execute strategic plans for assigned categories within a structured category management framework, aiming to achieve the company’s financial goals and objectives, enhance market share, improve customer satisfaction, and optimize productivity performance metrics.

Responsibilities

• Collaborate closely with the Commercial Director to lead the category team in developing and executing effective category strategies.
• Drive category performance by achieving sales, gross profit, and income targets through monitoring market trends, developing strategies to grow market share, and planning competitive responses.
• Establish and maintain robust inventory management processes to optimize product mix, address customer needs, and achieve shrinkage reduction goals.
• Design and execute promotional plans that generate excitement and drive incremental sales in stores.
• Develop and implement placement and planogram strategies to enhance category turnover and positively impact customer shopping behavior.
• Formulate and execute competitive pricing strategies that provide value to customers while maintaining profitability.
• Build strong collaborative relationships with suppliers to maximize income, terms, and discounts, improving category sales and profitability.
• Lead special projects to address specific needs and objectives of the company.
• Guide and support Category Managers and Category Support Executives to ensure they meet their key objectives and deliver results.
• Identify and nurture high-potential talent to ensure effective succession planning and long-term organizational growth.

About You

• Graduate with a diploma or university degree in business or marketing field.
• Possesses a minimum of 5 years of relevant experience, ideally within the retail or FMCG sector.
• Experience in a customer-focused industry, possessing expertise in merchandising, marketing, and entrepreneurial skills.
• Well-versed in industry trends and market dynamics, with excellent presentation, negotiation, and interpersonal abilities.
• Strong analytical skills to interpret data and generate valuable insights.
• Energetic, creative, and highly adaptable with a collaborative mindset.
• Fluent in English, with strong written and verbal communication skills.
• Organized, decisive, determined, and persistent individual.

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines North

You will provide quality patient care in inpatient and outpatient settings, performing the following tasks:

• Interact with patients in assisting with their medication orders and queries
• Label and pack medications
• Process medication orders
• Counsel on medications
• Other ad-hoc tasks e.g. quality improvement projects etc.

Additionally, there are opportunities for you to explore your interest in medication safety, staff training, inventory management, roster management etc.

Requirements

• Candidate must possess a Diploma in Pharmaceutical Sciences from NYP, RP, TP or NP or Diploma in Applied Science from RP or WSQ Advanced Certificate in Healthcare (Pharmacy Support) previously known as Certified Pharmacy Technician Course
• Enjoy working in a fast-paced environment
• Has good listening, written and communication skills

Training & Upskilling Opportunities

• On-job-training for operational competencies
• In-house training with Pharmacy Technician trainers for clinical competencies
• Expanded job scope as you gain more work experience e.g., supplies and discharge prescription checker, floor manager role
• Hospital-run and local external courses for e.g., communication skills, coaching skills, medication safety, patient education etc.
• Sponsorships for further education e.g., Advanced Diploma, relevant Bachelor’s program

Yishun Health is a network of medical institutions and health facilities of the National Healthcare Group in the north of Singapore. It comprises Admiralty Medical Centre, Khoo Teck Puat Hospital and Yishun Community Hospital.

You will provide good pharmaceutical care to our patients in inpatient and outpatient settings.

On a daily basis, you will review patients’ prescriptions and medication charts for appropriateness of drugs prescribed and perform interventions on drug-related problems. Where applicable, you will recommend and monitor patient-specific drug therapy. You will dispense medications to patients, explaining the indications and side effects for drug therapy and instructions for administration. Where needed, you will provide drug information to other healthcare professionals.

Requirements

• Candidate must possess at least a Bachelor’s Degree in Pharmacy/Pharmacology or equivalent
• Eligible for registration with the Singapore Pharmacy Council
• Able to work in a fast-paced environment
• Good listening, written and communication skills

Training Provided

• Relevant in-house clinical competencies
• Soft skills – eg: communication skills, coaching/mentoring skills, etc