• Perm with hybrid work arrangements
• Strong L1 support with some regional experience and have supported large user headcount (i.e. >1500)
• Ability to manage both Mac ad Windows OS and be familiar with tools such as O365, Active Directory, Microsoft Exchange Administration, Bitlocker, etc.
• Good communication skills

Job Description

• Monitoring, maintaining, troubleshooting computer systems and networks problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
• Image computers according to specification using SCCM/JAMF/MDM
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures.
• Ad hoc tasks and projects as needed

Requirements

• 5 - 8 years prior experience in a helpdesk support role with strong troubleshooting and problem-solving mindset
• Strong knowledge of Microsoft Windows operating system’ Microsoft Office products, Mac operating system and Mac management
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Confident in managing relationships with APJ stakeholders across levels and vendors
• Proven operator in processing support requests across APJ amongst other priorities
• Team player mentality in a regional & global team
• Ability to work independently in a fast-paced environment
• Can work in flexible hours within a global team

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

Requirements:

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and call
• Maintain knowledge of industry news including changes to current practices
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a SEO related role
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job Responsibilities:

1. Sales & Retail Support: Meet sales targets by promoting and selling beauty products.
2. Product Knowledge: Stay informed about skincare products and trends to provide expert advice.
3. Customer Assistance: Help customers with their skincare needs and recommend suitable products.
4. Demonstrations: Show customers how to use skincare products through demonstrations.
5. Customer Relationships: Build good relationships by following up on their skincare needs.
6. Teamwork: Work with your team to provide a great shopping experience.

Requirements:

• Experience in the beauty or skincare industry, with a focus on sales and customer service.
• Leadership qualities with the ability to mentor and guide junior staff.
• Ability to meet sales targets and work in a fast-paced retail environment.
• A genuine interest in the beauty industry and keeping up with trends and innovations.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift
• Professional Training and Development and more...

Main Objectives

• A regional equipment coordinator is responsible of the respective size type for Region Asia.
• Ensure most cost effective empty move while timely management of repositioning specific size type in/out Region Asia to support budget/forecast
• Strategic execution: Track agreed KPI metrics to support strategic planning and execution

Responsibilities

• Cost Control

1. Reduction of Empty Ancillary Cost, S&D Cost to support S&D budget
2. Equipment Planning: Perform equipment situation and inventory development analysis given updated forecast with cost consideration
3. Ensure spend on ancillary items such as storage, inefficient moves are monitored and minimized
4. Monitor and further reduce planned S&D cost to be within budget guidelines i.e., reduction of stockfeeding movements
   

• Equipment Management

1. Manage empty equipment and ensure sufficient equipment availability to support budget/forecast
2. Initiate interventions and follow up (stockfeed, deadhead instructions/guidance)
3. Ensure forecast accuracy and stockfeeding plan is made available 2-3 weeks ahead
4. Improve stockfeeding plan (2-3 weeks ahead) for 70% of the outports
5. Improve empty planning share within sub-regions (via 70% DAP actions)
   

• Collaborating with Area EQ team to ensure sufficient equipment availability and avoid deficit or surplus situation.

Requirements

• Degree in Logistics or equivalent professional qualification
• A minimum of 3 years experience in the Shipping Industry
• Possess HL operational background with vendor experience
• Knowledge of HL user application systems (FIS / MARS) with good technical inclination is advantageous
• Proficient in MS Office
• Relevant experience with container operations/logistics is preferred
• Strong data analytical skill
• Effective time management skills with a high level of initiative
• Strong and assertive stakeholder management skillset
• Proficient in written and verbal communication and presentation

We are representing our client, who is an established leader in medical device and laboratory equipment, to recruit for experienced Clinical Application Specialist to join their team to handle Point-of-Care Testing Solutions/Products.

POSITION SUMMARY

This candidate provides extensive pre and post-sales support for medical and hospital Point-of-Care Testing (POCT) Solutions/ Products to the Company's customers.

RESPONSIBILITIES:

• Provide user application support to customers by visits, phone calls, email communications, and hands-on training (on-site and virtually)
• Assist the sales team in tender presentation and product demonstrations;
• Assist Product Manager and/or Service Unit in setting up the system parameters, running evaluation, correlation, and validation based on hospital protocol, and work with service engineers as required during installation;
• Assist in systems result troubleshooting;
• Conduct user training and operator certification, including Safety reporting and escalation;
• Manage workflow in single or multi-site settings, and enhance efficiency across all laboratory disciplines with Laboratory Information System (LIS) solutions.
• Provide LIS support for the laboratory and Hospital Information System (HIS) support including operation, maintenance, and troubleshooting of the Point-of-care instrumentation system;
• Accurately document and track changes made to the Point-of-care instrumentation system.

Presales

• Demonstrations
• Power Point presentations
• In depth technical discussions
• Propose total solutions in relevant fields
• Hold teleconferences – with end users or principals whenever applicable.

After Sales

• iApplication training: Presentation on technology relevant to medical device prior to hands-on section;
• Hands-on training to end users : Hardware and software features , clinical application and in-service
• Troubleshooting and problem solving of relevant devices
• Addressing relevant user queries when necessary
• Provide value added service in promoting medical consumables for relevant medical devices

REQUIREMENTS

• Candidate must possess at least a Diploma with background preferably in POCT instrumentation systems and health information and technology;
• Prior work experience from POCT systems in local government or private institutions would be essential;
• Knowledge on various patient monitoring devices would be an added advantage;
• Familiar with Hospital Information System (HIS) and Laboratory Information System (LIS);
• Good communication & presentation skills (well versed in both spoken and written English);
• Proficient MS Office Suite;
• Well disciplined, self-motivated and able to work independently;
• Meticulous and organized personality;
• Positive attitude and willingness to learn.

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Five-day work week

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

AlwaysHired Pte.Ltd. | EA Licence: 24C2293

Ong Jian Fu (Keith) | EA No. R1327244

Experience Level: Entry-Level (0-2 years of experience preferred)

Job Summary:

We are seeking a dedicated and customer-focused End User and Video Conferencing Support Executive/Specialist to join our IT team. The ideal candidate will provide technical support to end users and ensure the smooth operation of video conferencing systems. This role is perfect for someone with a passion for technology and a desire to help others.

Key Responsibilities:

• Provide technical support to end users for hardware, software, and network issues.

• Troubleshoot and resolve issues related to video conferencing systems (e.g., Zoom, Microsoft Teams).

• Assist with the setup, configuration, and maintenance of video conferencing equipment.

• Conduct training sessions for end users on video conferencing tools and best practices.

• Monitor and maintain IT infrastructure to ensure optimal performance.

• Document and track support requests and resolutions using a ticketing system.

• Collaborate with other IT team members to resolve complex technical issues.

• Stay updated with the latest technology trends and best practices in end user support and video conferencing.

Qualifications:

• ITE or diploma in Information Technology, Computer Science, or a related field.

• 0-2 years of experience in IT support or a related role .

• Strong knowledge of video conferencing tools such as Zoom and Microsoft Teams

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Customer-focused with a positive attitude and a willingness to learn.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Friendly and collaborative work environment.

The new Centre-Led Procurement team seeks Procurement Specialists to support the transformation and governance of key expenditures and related processes.

Reporting to the Head of Centre-Led Procurement, these are critical roles to ensure that the Group, individual Countries and Product teams achieve profitability and business growth objectives and will require close collaboration with commercial teams and buyers to achieve priority targets.

This is a unique and exciting opportunity to be part of a transformative business, with the capability to drive improved competitiveness and increase profitability.

If you are a change agent with a passion for procurement and the ability to influence stakeholders across multiple regions, we want to hear from you. Join our team and make a significant impact on our global operations.

Reporting, Governance & Control

• Drive adoption of consistent procurement processes and policies, advocating best-practice, whilst monitoring compliance with relevant internal & external regulations
• Assess and track critical commercial, contractual, operational, financial, reputational, ethical and supply chain risks whilst still encouraging opportunity and innovation
• Adopt emerging technologies to drive process efficiencies and enhanced control frameworks

Strategy

• Establish supplier strategies based on commercial priorities and local considerations, whilst cultivating group supplier & principal relationships
• Perform detailed analysis of key supplier and expenditure categories to measure performance and identify targets for improvement, with consideration of market trends and best practice
• Identify opportunity for Vendor consolidation and reciprocal arrangements with industry partners
• Collaborate closely with key internal stakeholders to support procurement organization change and adoption of new processes and technologies.

Vendor Relationships & Negotiation

• Negotiate with and establish relationships with key group vendors, securing favorable terms and conditions to support profitability and cash flow improvements
• Establish strong relationships with Principal accounts in order to optimise costs and reduce the administrative burden of reporting, communication and data integration
• Provide additional guidance & support to local procurement teams in vendor management and/or negotiations as required

People & Process

• Lead by example to drive new ways of working and best practice sharing, with strong collaboration across in-country procurement resources
• Provide coaching, training, and guidance to business stakeholders & procurement colleagues

Requirements:

Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, Finance, Logistics or related field

Skills &Experience

• 5+ years of experience in procurement, ideally within multinational organisations
• Process/policy design experience & used to working in a continuous improvement environment
• Exposure to various procurement models and strategies e.g. centre-led vs centralized, partnerships etc

Knowledge

• Services, logistics or agency business background, with knowledge of relevant industry trends and best practice
• Understanding of Agent:Principal relationships and various pricing strategies e.g. cost-plus commercial models
• Proficiency in procurement software and tools, and how to integrate with key business processes
• Knowledge of contract law and vendor management practices

Personal Attributes

• Strategic mindset and decision-making abilities
• Strong negotiation and relationship-building skills
• Excellent analytical and problem-solving abilities
• Effective communication and interpersonal skills
• Fluency in English; and ideally one additional Asian language
• Commitment to upholding high ethical standards, integrity, and confidentiality

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

• Rare opportunity
• Career progression
• Exciting role

As a Payment Operations Specialist, you will be responsible for daily payment transactions including SWIFT/MEPS/GIRO/FAST/PayNow, daily nostro account reconciliation and any relevant payment projects i.e UAT testings/system enhancements etc. You will also support setting up operational handbook and assist in other operations related tasks.

The ideal candidate has at least 5 years relevant within Banking. Strong background in payment operations knowledge, candidates who are well versed in the regulatory standards or industry knowledge will be highly advantageous. Strong communication skills, stakeholder management skills and a good collaborator.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply. Thank you and look forward to speaking with you!

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

• Reputable firm
• Opportunity for growth
• APAC coverage

A well established Financial Institution is seeking an Investment Operations Specialist to join the team.

The successful candidate will be responsible for managing investment operations; cash/liquidity management, collateral margining, asset services, portfolio transition coordination and client servicing activities. You will be required to liaise with both internal and external stakeholders for the role, supporting the APAC markets.

The ideal candidate should have at least 4-5 years relevant experience in a similar coverage role, ideally from the financial services or investment management industry. Any additional technical skillsets such as Excel, MS, Macros, Python programming is an added advantage. Please note that the role may involve covering Singapore Public holidays.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Job Description :

1. Product Knowledge

• Responsible to receive/gather in time all information regarding product specifications or modifications of existing products, upgrading or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors / customers.
• Keeps up technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.

2. Implementation of favorable conditions to support sales/marketing target achievement

• Conducts application and theoretical training for the representatives of the different distributors in the region.
• Provides end-user training, as and when necessary
• Develops to strengthen the product knowledge of distributors (Eg. Training manual, etc)
• Handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• Maintains regular communication and continuous contact with all the subsidiaries & distributors.

3. Reporting

• Prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months.

Job Requirements :

• Diploma in Medical Technology or equivalent.
• A minimum of 5 years of experience in a Clinical Flowcytometry lab, with a focus on leukemia and lymphoma.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• A commitment to upholding the highest standards of professionalism and conduct, both personally and professionally.
• Ability to travel 20% - 40% of the year.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

• Reputable firm
• Opportunity for growth
• APAC coverage

A well established Financial Institution is seeking an APAC Middle Office Specialist to join the team.

The successful candidate will be responsible for investment life cycle activities for the APAC Market such as performing block trade confirmations, facilitation/monitoring of trade flows, resolving any related inquiries, trade reporting and other ad hoc projects relating to middle office work.

The ideal candidate should have at least 3-5 years relevant experience in a similar coverage role, ideally from the financial services or investment management industry. Please note that the role may require shift work due to the APAC coverage. Strong communication skills and stakeholder management skills a pre-requisite and Mandarin speaking candidates will be highly considered though not necessary.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Benefits:

• Basic Salary up to $5,000 with yearly increment based on performance.
• 5 days work week (Monday to Friday), 9am to 6pm

Job Description:

This is a full time role for an SAP Specialist located in Anson Road. Our client is a global market leader as an automotive parts supplier with a focus on wire harnesses, instruments, and components. The role involves participating in discussions to identify user requirements and providing support for SAP-related business functions. The role includes liaising with SAP vendors, evaluating third-party add-ons, and conducting feasibility studies. Responsibilities also include preparing documentation, tracking project timelines and costs, and providing management reports. The candidate will offer L1 and L2 SAP support across FICO, SD, and MM, and follow up on L3 incidents. They will also be involved in SAP projects, enhancements, rollouts, and post go-live support.

Qualifications:

• University Degree in Computer Science or equivalent.
• At least 3 to 5 years of work experiences in SAP on FICO, SD, MM and related modules.
• SAP experience in a Technical and/or functional Material Management, Logistic Operations or Sales Distribution environment.
• SAP OpenText experience will be an added advantage.
• Strong analytical skill in correlation to business processes against system processes.
• Experience in the full cycle of project management.
• Good understanding of international logistic business will be an added advantage.
• Strong in IT technical skill with a keen interest in learning new software application.

Responsibilities

Product Knowledge

• He/ She is responsible to receive/ gather in time all information regarding product specifications or modifications of existing products, upgrading, or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors/ customers.
• He/ She keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.

Implementation of favourable conditions to support sales/marketing target achievement.

• He/ She conducts application and theoretical training for the representatives of the different distributors in the region.
• He/ She provides end-user training, as and when necessary.
• He/ She develops to strengthen the product knowledge of distributors (E.g. Training manual, etc)
• He/ She handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• He/ She maintains regular communication and continuous contact with all the subsidiaries & distributors.

Requirements

• Diploma in Medical Technology or equivalent
• 5 years in Medical Technology practice
• PC literate (Excel, Words, Power Point)
• Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions
• Travel Requirement: able to travel between 20% – 40% per year.
• May need to work after office hours occasionally.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Location: Central, Singapore
Employment Type: Full-time
Package: SGD 6 – 7K/month + Bonus

Company Overview
A leading organization in the field of Cyber Security Technologies is seeking a skilled IT Service Desk Analyst to enhance its IT service and support team in Singapore.

Position Summary
An exciting opportunity has opened for an IT Service Desk Analyst in Singapore. This role involves providing IT support for the APJ region, focusing on desktop and laptop systems, applications, mobile devices, and related technologies. Responsibilities include handling user inquiries, managing end-user assets, onboarding new hires (both locally and remotely), creating user and email accounts, and imaging and deploying computers. The ideal candidate will excel in a fast-paced environment, demonstrating strong communication skills and a commitment to excellent customer service. Organizational skills and the ability to manage multiple tasks are essential.

Key Responsibilities:

• Monitor, maintain, and troubleshoot computer systems and network issues.
• Process support tickets efficiently within established SLAs while ensuring high customer satisfaction.
• Install and configure laptops, printers, phones, operating systems, applications, and other necessary equipment.
• Image computers according to specifications using SCCM/JAMF/MDM.
• Maintain Active Directory.
• Provide support for Office 365 and corporate software.
• Assist in deploying new applications and hardware.
• Repair and support equipment as needed.
• Act as the security liaison in the Singapore office, ensuring compliance with security policies.
• Take on additional tasks and projects as required.

Qualifications:

• 5 to 8 years of experience in a helpdesk support role with strong troubleshooting skills.
• Solid knowledge of Microsoft Windows OS, Microsoft Office suite, Mac OS, and Mac management.
• Experience with Active Directory management and Exchange administration (including email accounts).
• Strong relationship management skills with stakeholders across the APJ region.
• Ability to handle support requests alongside other priorities.
• Team player with a collaborative spirit in a regional and global context.
• Ability to work independently in a fast-paced environment.

This position is perfect for individuals looking to make an impact in a supportive team environment while contributing to important IT initiatives.

If you are interested in the opportunity, kindly apply with your updated CV.

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Junior Specialist, Procurement

About Us

MoneyHero Group (Nasdaq: MNY) is a market-leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across five markets including Singapore, Hong Kong S.A.R., Philippines, Taiwan, and Malaysia.

The Rewards Fulfillment & Procurement Team plays a critical role in ensuring the seamless and timely delivery of rewards and incentives to our valued customers. As a member of the Rewards Fulfillment Team, you will be responsible for managing the end-to-end process of reward fulfillment, maintaining inventory, and providing exceptional customer service.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, hybrid work arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As a Junior Specialist, Procurement, you will support the procurement team in managing vendor relationships, ensuring a smooth rewards fulfillment process, and assisting with inventory and reporting tasks.

The Junior Specialist, Procurement will be responsible for:

• Assisting in communication and coordination with vendors and internal stakeholders
• Supporting cross-functional teams and stakeholders to maintain a timely and compliant rewards fulfillment process
• Documenting and tracking procurement activities, including inventory management, order placement, and payment processes
• Assisting the Customer Service team with rewards-related queries and escalations
• Staying informed on current and upcoming campaigns to support fulfillment requirements

In this role, we are looking for someone with:

• Fluent in English communication, both written and verbal.
• Able to express thoughts and ideas clearly to internal and external stakeholders
• A collaborative team player with flexibility and adaptability
• Entry Experience in 2 to 3 years in Operations and/or vendor support is a plus

Good to have:

• Microsoft Office and Google sheet skills to manage database
• Vendor and operations-related skills, but not limited to vendor management, inventory management, and negotiations.

Company Overview

ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive, evidence-based approach to security. ESET is committed to world-class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network.

ESET's global headquarters are in Bratislava, Slovakia, supporting its worldwide operations. The Asia-Pacific (APAC) region is managed from ESET’s regional headquarters in Singapore, with local offices in Tokyo, Sydney, and the SAARC region and is represented by an extensive global partner network.

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General Position Overview

As a Demand Generation Specialist, you will play a key role in driving our lead acquisition and nurturing strategies. Working closely with the marketing and sales teams, you will be responsible for executing and optimizing campaigns across various channels to attract high-quality leads and increase engagement within our target market. This role requires a data-driven marketer with hands-on experience in digital marketing tactics, campaign execution, and reporting

What you will do:

• Strategic customer acquisition and engagement architect: Collaborate with marketing teams to strategize and design a multi-channel marketing framework to run B2B programs at scale to drive pipeline conversion for APAC.
• Conduct A/B tests on various aspects of campaigns, such as email subject lines, ad creatives, and landing page elements, to improve conversion rates and engagement.
• Content Collaboration: Collaborate with digital and channel marketing team to localised HQ contents for APAC region to create engaging, relevant content that supports demand generation efforts, including whitepapers, case studies, webinars, landing pages, etc.
• Funnel Management: Work with marketing automation and sales excellence to manage the lead lifecycle, ensuring smooth transitions through the marketing and sales funnel. Work on nurturing sequences, drip campaigns, and other tactics to increase conversion rates.
• Data Analysis & Reporting: Track, analyse, and report on key performance indicators (KPIs) for demand generation campaigns, providing insights and recommendations for improvement.
• Collaboration: Work closely with cross-functional teams, including Sales, Product, and Marketing, to ensure alignment on lead quality and demand generation goals.
• Support and collaborate with APAC channel partners/ distributors by providing digital marketing guidance and ensuring alignment with global and regional campaigns.
• Execute multi-channel programs to generate MQL, SAL, and drive conversion.
• Develop, execute and follow through of lead generation programs utilizing best practices for successful customer acquisition and upsell opportunities for current customers.
• Focus on lead generation, nurturing, and conversion through a mix of strategies such as content marketing and email campaigns.

Requirements:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Knowledge and proficiency as well as min. 5 to 7 years’ hands-on experience in digital marketing, marketing programs in the B2B segment, with a focus on demand generation, lead management processes, reporting and marketing systems.
• Expertise and demonstrated track record in defining, implementing, and optimizing lead management processes and related reporting and analytics.
• Expertise and demonstrated track record in defining, implementing, and optimizing lead management processes and related reporting and analytics.
• Strong understanding of digital marketing channels and strategies (e.g., SEO, SEM, social media, email marketing, and paid advertising).
• Excellent analytical skills, with the ability to interpret data and draw actionable insights.
• Experience with A/B testing and optimizing campaigns based on data-driven insights.
• Results-driven with a very strong ability to analyse quantitative data to determine program effectiveness, ROI, forecasting - a unique blend of business, marketing, and technical acumen.
• Proficient in Microsoft Excel and web analytics tools.
• Detail-oriented, metric and results driven, with strong analytical skills.
• Ability to travel as required.

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

• Provide an excellent client experience at initial contact and acts as a liaison between them and the Insurance Specialists.
• Ensure smooth transition from initial contact to formal insurance advisory services, which includes assisting factfinding and scheduling.
• Articulate insurance concepts in a clear manner, tailoring communication to the client’s level of understanding and financial literacy
• Nurturing leads, and addressing client's inquires in a timely and professional manner.
• Work closely with Insurance Specialists and Operations to provide holistic support in insurance advisory process
• Support in other duties as assigned

Basic up to 4.9k + AWS +VB

• 5 day work (9am-5.45pm)
• 20-40% travelling APAC
• Must have experiences in IVD Industry

Key Job Purpose :

Participate in the development and co-management of flow-cytometry strategies in the areas of clinical hematology, research and industrial applications, essential healthcare for company in Asia Pacific as well as to support the Sales and Marketing team in achieving the sales/marketing target of company’s Flow-cytometry business unit annually. Will also support the Hematology business unit.

Provide technical assistance, troubleshooting, and training to existing & potential users of company products and to distribution channels in the region. Will have to work closely with local team, corporate team and representatives of distributors to expand business prospects. Will be expected to work with our customers in healthcare and research facilities.

Responsibilities

Product Knowledge

• He/ She is responsible to receive/ gather in time all information regarding product specifications or modifications of existing products, upgrading, or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors/ customers.
• He/ She keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.

Implementation of favourable conditions to support sales/marketing target achievement.

• He/ She conducts application and theoretical training for the representatives of the different distributors in the region.
• He/ She provides end-user training, as and when necessary.
• He/ She develops to strengthen the product knowledge of distributors (E.g. Training manual, etc)
• He/ She handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• He/ She maintains regular communication and continuous contact with all the subsidiaries & distributors.

Reporting

• He/ She prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months. This monthly report is to be submitted regularly within the 2 workings days of the succeeding month.

Requirements

• Diploma in Medical Technology or equivalent
• 5 years in Medical Technology practice.
• PC literate (Excel, Words, Power Point)
• Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions
• Travel Requirement: able to travel between 20% – 40% per year.
• May need to work after office hours occasionally.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Responsibilities:

• Source through a variety of channels such as job boards, internal database, forums, local social platforms and professional networks.
• Assist in the recruitment and selection process including posting jobs, screening resumes and interview support.
• Build networks to find qualified passive candidates and coordinate influential candidate relationships during the selection process.
• Develop a pool of qualified candidates, developing new channels of sourcing for our various locations.

Qualifications:

• Bachelor's degree or above in Human Resources, Management, or Business major.
• At least 2 years of working experience in in talent acquisition supporting function, supporting IT positions.
• Excellent communication skills.
• Fast learning agility with online tools and platforms.
• Good time-management and multi-task skills.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and call
• Maintain knowledge of industry news including changes to current practices
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a SEO related role
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/