We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

Job Description:

You will undergo on-the-job training to familiarise with our product and be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. A shipping operation experience will be advantageous but not a prerequisite.

As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency - essential to liaise with Japanese customers
• Minimum 5 years experience working with business Japanese and a good Bachelor's Degree in Jap Language
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems
• Experience in maritime operations and possess a flair for technology application is preferred

Description:

- Berthing & un-berthing vessels

- Container lashing/un-lashing operations on-board vessels

- Coning & de-coning operations

Requirements:

- Must be able to work at height

- Minimum educational requirement of PSLE

- No experience required. Training will be provided.

Benefits :

- Permanent Full-time Position

- Attractive Salary Package & CPF

- Comprehensive training with allowance.

- Career Growth Opportunities

Software Engineer (SAP Specialist)

Responsibilities:

• Provide SAP Techno-functional Support in FI/CO or SD/MM/PM modules.
• Involve in analysis, design, coding / configuration and testing of SAP System.
• Work with business users to understand their business requirements
• Develop interfaces between SAP with external systems.
• Analyse the software issues, diagnoses the technical faults and suggest the precaution measures along with accurate troubleshooting methodologies
• Ensure safety practices and housekeeping is to be maintained to the highest standard

Requirements:

• Possess a Diploma/Degree in Computer Science / Information Technology or equivalent
• Knowledgeable in SAP and programming languages such as ABAP.
• Good interpersonal, analytical and problem-solving skills
• Minimum 2-3 years of relevant working experience is required

What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

At Concentrix, we strive to find and grow exceptional people like you.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy, Talent and Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

Renewal Sales Representative

Reporting to the Sales Manager, the Renewal Sales Representative role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. You will articulate the value of products or services to customers and accountable for revenue retention motions including product/service contract renewals, extension, upsell and expansion.

As part of our organization’s growth, this is a permanent role where you get to develop a new technology business line as our organization expands the business. We’re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.

Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, update account notes in our customer relationship management (CRM) system.

Responsibilities

• Works with complex and large territory/account, products/services, sales or account management processes and may serve as subject matter expert.
• Understand and capture the Voice of the Customer for assigned client.
• Respond to customer inquiries by following standard scripts and procedures.
• Confirm commitment of client’s maintenance contracts and works towards assigned contract revenue goals.
• Create a sales funnel that can support quota overall attainment.
• Make and receive calls with the intent of selling products/services or renewing existing contracts.
• Achieve and exceed quota targets and activity metrics within assigned accounts/territory.
• Convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver exec-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Maintain the CRM to ensure all relevant data is captured promptly.

Competencies

• You will provide renewal selling services or solutions to a dedicated territory in ANZ, SEA, GCR, India region. Each region will be managed by a dedicated Renewal Sales Representative as an account manager. Candidates with excellent command of English/ Mandarin/ Cantonese/ Hindi language, cultural nuisance are encouraged to apply for this role as it requires business language liaison with each territory.
• Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.
• Strong consultative approach to engage clients and prospects.
• Result-driven with strong track record in delivering sales targets.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• 5 days work week (Mon - Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Onboarding and on-the-job learning programme will be provided.
• Comprehensive healthcare and medical plans including flexible benefits programme.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

If this sounds like an interesting opportunity, hit apply!

All shortlisted candidates will be contacted.

• Install busduct systems according to blueprints, layouts, and manufacturer specifications.
  Assemble busduct components such as enclosures, conductors, and insulation materials at the job site.
• Perform pre- and post-installation testing to ensure proper functionality. Identify and rectify installation defects or issues in compliance with quality standards.
• Interpret and work from electrical diagrams, schematics, and technical drawings.
  Recommend design adjustments or solutions for challenges encountered during installation.
• Ensure proper use of safety equipment and procedures to minimize hazards.
• Manage inventory of busduct materials, tools, and equipment on-site.
• Coordinate with procurement teams for timely supply of required materials.
  

Ackcio Pte Ltd builds reliable wireless monitoring solutions for industrial applications. Our Ackcio Beam suite of products runs off our core technology, a long-range, low-power radio wireless mesh communication to reliably transmit industrial sensor data in real-time both underground and above ground. Currently our technology is widely used in construction, mining, infrastructure, and rail industries to automate the monitoring process, improve productivity, and make the activity safe. We now help major clients in 45 countries across 6 continents monitor their projects with our technology.

Ackcio was incorporated in Singapore in 2016, and has drawn investments from prominent investors including Wavemaker Partners, Enterprise Singapore, Accelerasia, Aletra Capital Partners, Foundamental, and EF.

Responsibilities

• Be the go-to person for clients, helping them get the most out of our products.
• When customers run into challenges, you’ll work with them to come up with easy, clear solutions.
• Suggest ways to improve user experience and get more people using our products.
• Guide clients on the best ways to use our products and how they can get the most value.
• Look for ways to help customers expand how they use our product and offer them more value.
• Share customer feedback and ideas for improvement with the rest of the team.
• Share your product expertise in customer interactions to help them succeed.
• Communicate with customers via email, and phone to help them get the hang of our products.
• Provide ongoing support to ensure customers continue to succeed with our solutions.
• Represent customer needs and issues to make sure they’re heard across the company.

Requirements

• A background in technology, computer science, or IT/networking.
• Fluent in English; additional languages are a plus.
• Willing to travel for customer site visits with on-site troubleshooting work if required.
• Excellent communication skills and a friendly attitude.
• Strong problem-solving abilities and quick to learn.
• Ability to handle multiple tasks and meet deadlines.
• A self-starter, both independent and team-oriented.
• Proven track record in customer support and problem resolution.
• Passionate about helping customers succeed.

StarVision is a home grown multi-national software Company with an established track record with MNCs as well as government agencies. We provide opportunities to aspiring individuals to explore and deploy his/her great ideas to an exciting and dynamic end user environment.

We are looking for individuals with strong entrepreneurial flair to join our collaborative team in exploring the new challenging environment in our digital landscape.

At Starvision, we focus on mainstream mobile e-business solutions based on forefront technologies, workflow engine and web-based applications for the various industries. Competent, committed and innovative professionals with excellent drive and communication skills are welcome to be part of our team to grow together with us.

Job Description:

• Provide Pre-Sales and After Sales Supports on the Products developed by the Company
• Provide Good Support and Training to Customers on the usage of Application Systems developed and Implemented by the Company
• Provide Support and act as an Associate Consultant for the Implementation of Application Software System to new Customers.
• Provide 1st line technical support, diagnosis of the problem reported by customer and fix issues if possible. Otherwise file Problem issues ticket with detailed descriptions for bugs fixing by developer.
• Support team members in the continuous effort to enhance and upgrade existing Applications to support changes in the business environment
• Assist in project management, product development, implementation, testing, support and maintenance of software applications
• Meet performance (SMART) goals and objectives set by upper management
• Report on the progress of goals and objectives
• Monitor performance progress with management

Qualifications & Experience:

• Diploma,Higher NITEC or equivalent in Finance, Information technology, Computer Studies
• Ability to respond rapidly and professionally to problems originating from customers
• Possess strong analytical and problem solving skills with excellent communication skills
• Ability to work independently with minimum supervision
• Knowledge in Financial Accounting, MS .net or SQL environment an added advantage

What you will do:

As a Supply Chain Specialist, you will be reports to the Logistics & Distribution Program Management/OPEX Leader, APAC. The incumbent is required to provide operational support to the L&D organization in the area of planning, reporting, logistics and distribution cost analysis and modelling, work closely with material planning team to conduct supply planning optimization analysis, operation efficiency analysis, budgeting and project management. The person will also be required to either lead or support key regional operational excellence initiatives and projects and programmes and ensure their completion and delivery of results.

How you will do:

• Prepare weekly or monthly L&D management reports & presentation materials as and when needed and provide detailed analytics on the reports,
• Conduct cost and efficiency analysis for all L&D related projects and studies through the development of appropriate templates & models. Collects and analyses data systems, procedural activities and information flows, and assess the efficiency and costs of supply chain processes,
• Recommend improvements in the area of reporting, supply planning, customer service, inventory management, logistics and distribution cost optimization,
• Lead/Support implementation of L&D projects in system integrations, continuous process improvements, new logistics & distribution projects and S&OP process. Manage project management activities for functional projects. Responsible for profitable and timely execution of specific project or projects,
• Support Operational Excellence culture building programs and work with regional teams to build a continuous improvement environment,
• Support the development of L&D policies and procedures in accordance to JCI policies and SOX requirements,
• Manage Governance and Cadence for KPIs and reporting,
• Implement controls and improvement mechanisms for KPIs and reports and tracking to ensure a predictive rather than reactive operation,
• Support any ad hoc projects as and when assigned by the supervisor
• Location: Serangoon North Ave 5

What we look for:

• Degree holder
• Certified Lean Six Sigma Yellow/Green Belt (preferred),
• Minimum 2/3 years of relevant working experience within a MNC environment preferably with few years of experience as a Business/Financial/Supply Chain Analyst,
• Enthusiastic individual with high initiative; embraces challenges in a dynamic environment,
• IT savvy with advance Microsoft Excel skills,
• Experience in SAP with knowledge on Power BI, Power Automate tools is a plus,
• A team player with good interpersonal and communication skills,
• Analytical and logical with ability and confidence to present to senior management,
• Ability to work under pressure with multiple projects while meeting challenging deadlines.

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in local academic research area, a focus on NGS products and services will be a plus
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Job Purpose

To provide close supervision and accountability of residents, ensuring the residents’ well-being is taken care of during the day-to-day interactions.

Job Responsibilities

• To be attentive and look into the well-being of residents by being available and to be accountable for the residents’ whereabouts when on duty.
• To provide close supervision and maintain the discipline of the residents in accordance with the daily programme.
• To motivate and actively engage residents to participate in the BT/daily programme.
• To monitor the sick residents’ condition on a regular basis.
• To carry out any administrative work (timely and accurate events as in Duty Officer’s reports).
• To ensure that the Operations Centre is operational and ready for the next Duty Officer.
• To maintain the discipline of the boys in consultation with the Executive Director, the Head of Residential Services, and other members of senior management.
• Participate actively and take ownership of primary/secondary portfolios assigned by the Head of Residential Services.
• To support in implementing the relevant model of care/ services in accordance to the needs and profile of the residents.
• Any other duties as assigned.

Job Requirements

• O level/ Nitec/ Diploma
• Able to work on rotating shifts including weekends and public holidays.
• Able to work independently and in a team, possess good interpersonal, communication and written skills.
• Demonstrate emotional maturity and genuine passion for working with young people.
• To display proactiveness in group discussions in enhancing the services provided to the residents.

MEDICAL INFORMATION SPECIALIST

KOREAN SPEAKER

Full time

Home based or Office based

Singapore

Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/ technical information, while maintaining regulatory compliance and a high-level of customer service. Our teams deliver medical/technical information to healthcare professionals and consumers for both legacy and newly launched products. Come join one of the leading CRO organisation and a growing team of nearly healthcare professionals providing medical information and education.

Summarized Purpose:

Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.

Essential Functions:

• Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.
• Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
• Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
• Maintains thorough knowledge of project and corporate policies and procedures including client products, SOP's, protocols, GCP's, and applicable regulatory requirements.
• Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries.

Qualifications:

Education and Experience:

• Bachelor's degree in life sciences courses is required

Knowledge, Skills and Abilities:

• Excellent language skills in English and Korean language (comprehension, speaking, reading and writing);
• Proficient computer and keyboarding skills
• Good interpersonal skills
• Ability to work independently as well as part of a team.
• Ability to interpret client provided complex medical and technical information
• Organizational and time management skills
• Ability to maintain a positive and professional demeanor in challenging circumstances

Contact:

Sarka Llorens via [email protected]

For more information please contact Sarka via email [email protected] or via phone +65 92979345

EA No: 17S8637 Reg No: R1329451

Pay: $20.00 - $30.00 per hour

Expected hours: 7 – 21 per week

Content Creation

• Product Content Development: Write and edit product descriptions and content for e-commerce sites, ensuring clarity and consistency. Establish systems, standards, and best practices for new product listings, content creation, distribution, and ongoing updates.
• Collaborative Content Creation: Work closely with cross-functional teams—product procurement, graphics, and sales—to keep content updated and aligned with business goals.
• Written Content: Produce a range of written materials, including blog posts, articles, project references, website copy, product descriptions, and email newsletters.
• Visual Content: Create or collaborate on the development of graphics, videos, infographics, and animations to support written content, including content for social media platforms, YouTube, and other video platforms.
• Multimedia Assets: Depending on your skills, create or source multimedia elements such as photography, videos and more.

Content Strategy Development

• Content Planning: Create a comprehensive content calendar that outlines topics, formats (such as blog posts, videos, and social media updates), and posting schedules, aligning with overall marketing goals.
• Audience Insights: Conduct research on the target audience’s preferences, behaviors, and trends to produce content that resonates and fosters engagement.
• SEO Integration: Develop content strategies that incorporate relevant keywords, optimizing for better search engine rankings and driving organic traffic.

Social Media Management

• Platform Strategy: Design and execute content strategies tailored for specific platforms (e.g., Facebook, Instagram, LinkedIn, Twitter, TikTok, YouTube).
• Audience Engagement: Foster community interaction by responding to comments, messages, and direct interactions on social media, building loyalty and engagement.
• Analytics & Insights: Track post performance and social media engagement, analyzing key metrics like impressions, shares, likes, comments, and click-through rates (CTR).

SEO & SEM (Search Engine Optimization & Marketing)

• Keyword Research: Perform keyword research to uncover SEO opportunities and integrate high-value keywords into content.
• On-Page SEO: Optimize content for search engines by refining headings, meta descriptions, alt texts, and URLs.
• Off-Page SEO: Work with teams to build backlinks and improve domain authority.
• Content Optimization: Ensure that content is optimized for both search engines and user experience, improving visibility and engagement.

Website Content Management (WordPress & WooCommerce)

• Website Updates: Regularly update and add fresh content (such as blog posts and landing pages) to the company’s website.
• User Experience Focus: Ensure content is easy to navigate, mobile-friendly, and engaging, optimizing the overall user experience.
• Landing Page Optimization: Create and refine landing pages to boost conversions for campaigns like lead generation or product promotions.

Analytics & Reporting

• Performance Monitoring: Track content performance using tools like Google Analytics, social media insights, and marketing dashboards.
• Conversion Tracking: Monitor KPIs such as traffic, engagement, leads, sales, and bounce rates to evaluate the success of content initiatives.
• Reporting & Insights: Prepare detailed performance reports, identifying strengths, weaknesses, and areas for improvement, and present findings to senior management.
• A/B Testing: Test variations of content, headlines, or strategies to determine the most effective approach for engaging the audience.
• Cross-Functional Collaboration: Work with sales, product, and other teams to ensure content aligns with broader brand objectives and campaigns.

Campaign Management

• Campaign Concept Creation: Develop and execute digital marketing campaigns across various platforms, using content to engage the target audience.
• Execution & Coordination: Manage daily content creation, curation, and distribution efforts within active campaigns.
• Campaign-Specific Content: Tailor content for specific initiatives such as seasonal promotions, product launches, or influencer collaborations.

Email Marketing

• Campaign Design: Create compelling email newsletters, promotional messages, and follow-up sequences with attention-grabbing subject lines, engaging copy, and clear calls to action.
• Segmentation: Segment email lists based on audience demographics and behavior to ensure relevant content reaches the right recipients.
• Performance Tracking: Monitor open rates, click rates, bounce rates, and unsubscribe metrics to evaluate and optimize email campaign effectiveness.

Brand Awareness & Reputation Management

• Building Brand Presence: Develop content that enhances brand visibility and establishes the company’s authority within the industry.

Inside Sales Specialist (Field Services)

12 month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities

• Identifying opportunities for renewal of the existing service plans (and maintenance) for standard and custom systems
• Be proactive in proposing service plans for newly installed standard and custom systems
• Position spare parts as part of the service offering
• Follow-up and keep track of quotes sent (close opportunities)
• Advise customers & Sales representative on the client’s Service Plans & Spare Parts offering
• Guide and support Sales through the different steps of the quotation process, if requested
• Identify new opportunities for a Service Plan (based on past installations)

1. Contact Sales Rep, discuss with them about an opportunity to sell a Service Plan.
2. Create draft quote with all attachments and share it with the Sales rep.
3. Check with Management (specific region), Field Sales Effectiveness (FSE) and coordination team if we have their agreement to assume such coverage.
4. Send the quote to the customer. If the customer already has a Service Plan for other systems, we can add the new system to the quote for the renewal of the existing Service Plan.
5. Follow up on the sent quote (close opportunity).

• Connect with FSE and identify systems that require multiple spare parts or critical spares in customer’s process, promote the client’s Spare Parts Advisory Service.
• Connect with relevant teams to ensure spare parts for custom systems are identified and queries from customer are addressed (feedback shared)
• Provide all relevant information (items numbers for service and spare parts, and documentation) when contacted by Sales reps.
• Create and Track Unite Tickets, and Cases with Kits Spares for spare parts not set up in the CRM (Salesforce)

Requirement:

• Diploma or Bachelor’s Degree in any fields
• At least 1 year of proven inside sales experience in BioFarma industry
• Experience working with Salesforce.com (CRM) and MS Office package (Excel)
• Excellent verbal and written communications skills

Reg No: R22104540

EA License no: 94C3609

Client Care Specialists manage customer queries and concerns for our e-commerce direct-to-consumer (DTC) business.

In this role, you will handle customer inquiries, process orders and modifications, & escalate issues across various communication channels. Success in this role requires maintaining composure under pressure and proficiency with computer systems.

YOUR NEW JOB

• Act as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.
• Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value.
• Demonstrate sound understanding and knowledge of other products and services to be able to address general queries.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries through various channels.
• Acknowledge and resolve customer concerns efficiently.
• Process orders, forms, applications, and requests accurately and promptly.
• Keep detailed records of customer interactions, transactions, comments, and concerns.
• Communicate and coordinate with colleagues to resolve issues.
• Ensure customer satisfaction and provide professional customer support.
• Provide feedback on the efficiency of the customer service process.
• Assist in managing and training junior customer service representatives as needed.
• Contribute to data entry, order processing, problem-solving, inventory analysis, and customer correspondence.

WHAT IS NEEDED FROM YOU

• Minimum of 3 years of experience in customer service.
• Proven client care experience.
• Demonstrated ability to proactively address clients’ needs and resolve issues.
• Proficiency in using Airtable & Microsoft Office
• Fluency in English, written & verbal.
• Excellent interpersonal and communication skills; ability to engage customers and build strong relationships internally and externally.
• Demonstrates maturity, logical thinking, and critical decision-making.

WHAT WILL MAKE YOU STAND OUT

• Customer service experience in fashion or luxury retail
• Worked in fast moving SME
• Bachelor’s degree or equivalent
• Self-driven with a flexible mindset.
• Positive attitude, empathy, and resilience when addressing clients’ queries and needs.
• Possesses a ‘growth mindset’ and is self-motivated; willingness to reflect and embrace continuous self-improvement and development.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

About Us:

Marymount Labs simplifies healthcare financing by leveraging data intelligence to bridge care gaps and streamline medical benefit processes. We are building a cutting-edge product to automate medical benefit verification and improve patient engagement.

Role Overview:

We are looking for a seasoned Medical Insurance Specialist with deep expertise in navigating the medical insurance sector. This role will be critical in shaping our product by providing insights into insurance benefits verification processes, regulations, and best practices.

Key Responsibilities:

• Provide expert guidance on insurance benefits verification processes, including eligibility checks, claims processing, and coordination of benefits.
• Work closely with product teams to translate insurance workflows into automated systems.
• Analyze and interpret complex insurance policies to identify key business logic for automation.
• Stay updated on healthcare insurance regulations and ensure compliance in all product features.
• Liaise with insurers and healthcare providers to understand pain points and opportunities in the verification process.
• Advise on industry trends to enhance product relevance and effectiveness.

Requirements:

• Experience (3+ years) in medical insurance, with a focus on benefits verification.
• Strong understanding of healthcare policies, claims processing, and payer-provider interactions.
• Excellent analytical skills with the ability to distill complex policies into actionable insights.
• Familiarity with regulatory frameworks governing healthcare insurance.
• Strong communication skills to collaborate with cross-functional teams.

Why Join Us:

• Work at the forefront of healthcare technology innovation.
• Be part of a mission-driven team transforming patient care and clinic operations.
• Competitive compensation and growth opportunities.

How to Apply:

Send your resume and a cover letter detailing your experience with insurance benefits verification to [email protected].

We are looking for Corporate Specialist to join our fun and fast growing team. This role will handle the day to day office administration work.

Job Description :

• To support daily office and administrative related matters.
• Liaise with relevant stakeholders to work on collating reports for local and overseas office.
• To provide support for servicing and maintenance of office equipment such as printers and air-con etc.
• To liaise with vendors on corporate gift supplies to ensure enough stock for events.
• Provide administrative and secretarial support to CEO as and when needed.
• Assist to coordinate company team-bonding activities as and when required.
• Issuing of company items to new staff such as company shirt, cap and SIM card.
• Administer grant application on government platform.
• Ad-hoc duties assigned by management.

Requirement:

• Diploma in Business Administration or related field.
• Preferably 2 years of relevant work experience.
• Good communication skills and able to work independently as well as in team.
• Possess strong administrative and organizational skills.

Interested applicant can click on 'Apply' or send updated CV to [email protected]

You want to make your ideas reality …

….and extend your limits at the same time?

Then you've come to the right place! We can offer you plenty of space for your ideas, excellent development possibilities and exciting challenges.

In automotive production, water treatment plants or chemical systems - around the world, electronic sensors and automation components by Pepperl+Fuchs guarantee smooth and safe operations. We know that dedicated and highly motivated employees are crucial to our success. As we want to continue growing, we hope to find, as soon as possible, for the following position in our subsidiary in Singapore:

Equipment Maintenance Specialist, Logistics

Role Purpose:

• Responsible for planning, preparation and execution of Maintenance Work Orders. The Maintenance Work Orders include the repair, troubleshooting and preventive maintenance of the ASRS System, so as to achieve a safe and smooth logistics operations
• Ensure the ASRS system is operational (at least 99.0% uptime)
• Ensure the automatic guided vehicles (AGV) and Logistics Operations equipment are maintained as per schedule, in good working condition and available for use

Major Responsibilities:

Maintenance Management

• Execute Preventive Maintenance/ Inspection, Planned/Unplanned Repair as per scheduled/planned and approved by Section Manager
• Ensure all documentation is done for each Work Order carried out
• Provide system support for logistics operations
• Liaise with the Control Centre and Operational Team on maintenance activities to ensure timely completion of maintenance works with no disruption to logistics operations
• Analyze and correct minor errors encountered together with Operational Team Leader and major errors encountered with assistance from Witron Helpdesk
• Diagnose and correct technical errors encountered within the shortest possible time
• Analyze and correct operative errors together with Operational Team Leader
• Coordinate with OEM and servicing/repair vendors and internal departments like IT and Facilities Management on maintenance, calibration, modification, servicing and repair of equipment, appliances and facilities
• Participate in daily change shift meeting for handover and takeover of ASRS system support
• Escalate to Operational Team Leader, Manager and the Control Centre for any system downtime
• Review corrective and prevention actions for system abnormalities

Spare Part Management

• Ensure spare parts are replenished to maximum quantity, booked in upon receipt, picked accordingly and correctly for repair works
• Perform monthly spare part inventory check

Health & Safety Management

• Carry out good 5S practices in Work Area and on Tools & Equipment
• Ensure personal protective equipment (PPE), tools and equipment, and Fire Shutter Doors are inspected accordingly
• Ensure consumables Items are replenished accordingly

Training

• Be able to perform and train other team members on how to perform ASRS Basic Error Recovery
• Be able to work on and train other team members on electrical and mechanical systems, components and parts

Requirements:

• Diploma/Higher Nitec in Electronics, Mechatronics or Electrical Engineering
• Familiar with schematic drawings, wiring diagrams and electrical symbols and requirements
• Familiar with electrical/mechanical drive technology (i.e. motors and gears) and control technology (i.e. Controls/inverter)

StarVision is a home grown multi-national software Company with an established track record with MNCs as well as government agencies. We provide opportunities to aspiring individuals to explore and deploy his/her great ideas to an exciting and dynamic end user environment.

We are looking for individuals with strong entrepreneurial flair to join our collaborative team in exploring the new challenging environment in our digital landscape.

At Starvision, we focus on mainstream mobile e-business solutions based on forefront technologies, workflow engine and web-based applications for the various industries. Competent, committed and innovative professionals with excellent drive and communication skills are welcome to be part of our team to grow together with us.

Job Description

· Manage Payroll and HR Management Applications for Customers

· Provide good Services and Timely response to Customers’ Enquiries on Payroll and HR matters.

· Provide Feedback and Support to Product Development Teams in their efforts of continuous Enhancement of the Company’s Application Products.

· Assist in Tender Preparation, Product Development, Implementation, Testing, and Support of software applications.

· Meet performance (SMART) goals and objectives set by upper management

· Report on the progress of goals and objectives

· Monitor performance progress with management

Qualifications & Experience

· Degree, Diploma or equivalent in HR, Finance or Information technology majoring in HR or Finance

· Ability to respond rapidly and professionally to problems originating from customers

· Possess strong analytical and problem solving skills with excellent communication skills

· Ability to work independently with minimum supervision

· Knowledge in Financial Accounting and HR administration an added advantage

Career Progression

· Comprehensive on the Job Training on the company’s services will be provided to successful candidate with or without relevant Job experience.

· Mentorship by leadership team with MNC background and several years of international experience.

· Wide exposure to various business systems providing good opportunity for Career progression and advancement.

· Attractive Incentives scheme to reward high achievers.

· Good work-life balance working hours.

· Medical Package and benefits of industry standard.

SUMMARY

Plan, design, organize, conduct and evaluate managerial, supervisory, and staff training programs. Provide employees with effective organizational development solutions to support strategic initiatives identified in collaboration with the organization’s functional management team. Assess the effectiveness of training solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Identify training needs within the organization.

· Identify critical skills associated with each functional or workcell managerial position.

· Identify specific voids in training.

· Recommend effective training solutions.

· Create and implement effective evaluation tools to measure effectiveness of training.

· Deliver classroom training.

· Develop and maintain a core curriculum of supervisory training.

· Partner and involve organizational leadership in the facilitation of curriculum.

· Effectively use adult learning principles to maximize effectiveness of training.

· Continue to develop and demonstrate effective instructor competencies.

· Relate course material to actual on the job tasks and ensure development of these competencies. Provide coaching and follow up to all learning events.

· Relate course material to actual on the job tasks and ensure development of these competencies.

· Achieve overall high satisfaction ratings (9.0/10.0 standard).

· Follow all ISO and department procedures.

Provide organizational development solutions.

· Assess organizational effectiveness and develop improvement plans.

· Demonstrate business insight and provide solutions in response to individual and team needs.

· Provide team development support to functional and workcell teams.

· Create functional or workcell specific orientation plans, in conjunction with leadership, which support new employees in the business.

Produce and maintain training records.

· Input appropriate data into training records. These records should include but not be limited to, documentation of actual training, tests scores, certification and re-certification processes etc.

· Maintain training records in training database with 100% accuracy.

· Complete all administrative functions relating to training classes.

· Follow established administrative procedures.

· Program development.

· Set up and maintain a leadership development program for employees in lower level positions to strengthen existing skill or develop potential.

· Formulate learning objectives.

· Select or develop instructional methods, training aids, manuals and other materials.

· Develop lesson plans and instructor notes to meet needs of learners.

· Design handouts and class materials to support training.

· Research and review external training programs and materials to provide the best solution.

· Evaluate training solutions.

· Evaluation forms.

· Quizzes/tests/hands-on assessments.

· Certifications.

· Overall Employee Performance Levels.

· Training Projects & Staff Meetings.

· Complete within timeline 2 major projects.

· Attend and input to support Staff Team meetings.

· Follow all department procedures.

· Complete assigned tasks on time and in a quality manner.

· Maintains above average Performance Appraisal rating.

· Adhere to all safety and health rules and regulations associated with this position and as directed by manager.

· Comply and follow all company procedures.

MINIMUM REQUIREMENTS

Bachelor’s degree in Human Resources or related field preferred; and one to three years experience in Training capacity; or equivalent combination of education and experience.

Responsibilities

You will be part of the Group Tax team based in Singapore overseeing transfer pricing (“TP”) matters.

• Responsible for the Group’s TP matters for the countries where the group operates in
• Responsible for TP compliance work, monitoring TP reporting timelines and ensuring appropriate TP documentations are in place
• Assist with any TP queries/ audits by working closely with external service providers and local teams
• Actively monitor, research and analyse any changes in TP rules and regulations in countries where the group operates in and assess impact from latest relevant regulatory / tax developments
• Assist with the development of Group TP strategy and planning, work and coordinate with relevant stakeholders on implementation
• Work closely with finance teams to address any queries in relation to Group TP policies, related party transactions etc.
• Responsible for the Group’s Country-by-Country Report (“CbCR”) filing and local notifications
• Any other ad-hoc assignments / projects related to TP

Requirements

• Bachelor's Degree in Accountancy, Finance or related fields
• CPA/CA or advanced taxation qualification preferred
• Minimum 1 year of working experience in Big 4 Transfer Pricing department and / or MNC in house tax department handling Transfer Pricing or a combination
• Strong technical knowledge of transfer pricing regulation
• Excellent interpersonal, verbal and written communication skills
• Meticulous with strong analytical skills
• Passionate with new challenges and highly adaptable to dynamic working environment
• Able to research and manage project independently

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Additional job description

The Google Cloud Security team is a group of security business engineers (Customer Engineers) who are dedicated to making the world a safer place by helping organizations protect themselves from cyber threats.

Qualifications

Job responsibilities

• Work with security businesses and Google Cloud teams to identify and qualify business opportunities, understand customer technical and compliance objections, and develop strategies to resolve blockers.
• Work with Google Cloud Security products to demonstrate and validate solution benefits in customer and partner environments. Maintain technical knowledge.
• Support Google Cloud Security opportunities and relationships, own technical aspects of solutions, and deliver presentations, product, solution briefings, proofs-of-concepts, and demos to customers, partners, and stakeholders.
• Prepare and deliver product messaging in an effort to highlight solutions value proposition using techniques including presentations, product demonstrations, white papers, trial management, and response documents.
• Travel to customer sites, conferences, and other related events.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in a technical business engineering role in security or cloud native environments.
• Experience in cybersecurity (e.g., threat detection, malware intelligence, cloud security posture management, or identity and access management systems).
• Experience in selling/demo/Point of View (POV), Security information and event management (SIEM), Security Orchestration Automation and Response (SOAR) and Threat Intelligence solutions.
• Ability to travel up to 50% of the time.

Preferred qualifications

• Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience.
• Certification in cloud or security industry.
• Experience implementing security solutions for enterprises (e.g., threat detection and hunting, malware intelligence, cloud security posture management, or Identity and Access Management systems).
• Knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, attack frameworks, zero trust, etc.).
• Ability to communicate and deliver presentations.
• Excellent problem-solving, communication, presentation, and active listening skills.

Key Job Purpose:

• Dossier preparation & product registration submissions to HSA, leading to timely introduction of new products and responsible for supplemental filings for any changes.
• Assisting in data/information gathering & dossier compilation for product registration submission & other related licenses for SAP affiliates & distributors including progress monitoring & follow-ups.
• Provide regulatory support, update, advisory & knowledge sharing to S-Corp, 3rd party manufacturers & other manufacturers and to Sysmex affiliates & distributors in order to remain in compliance with the government regulatory requirements in Asia Pacific.

Job Responsibilities:

1. Product Registration (Local):

• Prepare & submit product registration documentation & other relevant licences’ application and ensure submissions are complete, properly formatted, and comply with applicable regulatory requirements that lead to timely approval of new product registration in Singapore
• Review and edit dossier to comply with regulatory requirements
• Notify and update Health Sciences Authority (HSA) of any change of particulars / documents related to product registration
• Ensure changes to the approved products are timely submitted to authorities as required
• Ensure and maintain product approvals and licenses, including dealers etc. where applicable
• Manage Adverse Event and Field Safety Corrective Action reporting to HSA within the stipulated timeline
• Maintain product registration record and product registration database in iConnect to ensure proper documentation and record filing
• Maintain registration information in RA modules in S4& GTS and perform regulatory assessment and clearance to order blockage related to regulatory matters.
• Maintain the knowledge and awareness of current applicable regulations and standards and industry guidance in Singapore that impact the company’s compliance
• Support business partners in new product registration, re-registration, renewal and amendment
• Support Sales, Marketing and SCM in all regulatory related areas
• Assisting the operational tasks as required

2. Product Registration (Regional)

• Assisting the AP affiliates & distributors in data/information gathering from manufacturers, drafting/assisting in preparation of initial dossiers for submission
• Maintain product registration records and product registration databases to ensure proper documentation and record filing for all affiliates and business partners countries
• Maintain the knowledge and awareness of current applicable regulations and standards for all affiliates and business partner countries
• Support business partners in new product registration, renewals and amendments
• Support Sales & Marketing and SCM in all regulatory related areas
• Assisting the operational tasks as required

Job Requirements:

• BSc in Medical Science or equivalent
• Min 1 years’ experience in regulatory affairs including regulation research, technical documents creation and regulatory submissions.
• Medical Device Act & other medical device related regulations in Asia Pacific countries
• Fluent in English
• Knowledge of major IVD regulations/standards, at least IVD-R, ISO13485, MDSAP
• Basic computer knowledge & application, e.g. Microsoft Office, Power PDF, etc

Job Description

• Support the senior leaders in succession planning, to identify, groom and position high potential/top performing talents for leadership positions, targeting to maintain a competitive talent pool for next generation of leaders globally
• Analyse talent data and metrics to keep track of the talent health within the organization
• Implement talent strategies, solutions and frameworks to support business needs and drive optimal talent outcomes across the region
• Work closely with business leaders and key stakeholders across the region to drive key talent management initiatives around talent review, performance management and leadership development to ensure a high performing culture
• Manage strategic talent programmes aimed at driving business value across the region
• Influence and guide stakeholders to manage complex initiatives and deliver best-in-class programs
• Conduct research and analyse data to generate insights, evaluate initiatives and develop solutions to support organisation-wide talent initiatives
• Coordinate best practices and deliver effective talent programmes across multiple countries

Requirements

• Bachelor’s degree or above
• At least 4 years of relevant HR or management consulting experiences in people management and strategy
• At least 2 years of experiences in Key/Critical Talent Strategies (Key Talent Engagement and Development)
• Experience in leading organization-wide talent management/transformation strategy, planning and executions at regional/global level is required
• Analytical with strong project management and execution skills. Good communication and stakeholder management skills
• Detail-oriented, well-organized and able to manage multiple tasks efficiently
• Willingness to roll up sleeves to get the job done
• Enthusiastic team player with a positive work attitude, able to work in a dynamic environment
• Fast learner with excellent planning, time management and organizational skills to meet strict deadlines
• High level of integrity and discretion in handling confidential information and working with stakeholders
• Proficient in Google and Microsoft Office products such as MS Excel and Powerpoint