Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in local academic research area, a focus on NGS products and services will be a plus
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Role overview:

Seeking experienced Veterinary Receptionists and Concierges to join our compassionate and dynamic team. We provide advanced, individualized care across specialties such as Emergency & Critical Care, Surgery, Neurology, and more.

Job Description:

Client Interaction & Patient Care:

• Greet clients and their pets warmly, ensuring a professional and welcoming experience from check-in to departure.
• Address client inquiries promptly, providing clear information about services and treatments.
• Assist clients with the check-in and check-out process, ensuring a smooth experience.
• Support clients with emotional needs, understanding the sensitive nature of veterinary care, especially during emergencies.

Patient Registration & Communication:

• Accurately register patients, collect required documentation, and process check-ins for routine and urgent cases.
• Communicate effectively with clients and the veterinary team to ensure the correct care plan is followed for each patient.
• Maintain accurate patient records and update client information as needed.
• Keep clients informed about wait times, treatment updates, and any other relevant information during their visit.

Administrative Support:

• Manage clinic paperwork, process payments, and maintain organized records in line with hospital protocols.
• Handle phone calls, emails, and texts with professionalism, scheduling appointments and following up on inquiries.
• Prepare and manage billing and payment transactions, ensuring accuracy and efficiency.
• Maintain clinic cleanliness and organization in the reception and administrative areas.

Concierge Services:

• Foster a welcoming, calm atmosphere in the reception area, ensuring clients and pets feel comfortable and cared for.
• Assist with the planning and coordination of special events and promotions, representing Beecroft at external events.
• Help maintain client loyalty ensuring a personalized experience for clients.

Team Collaboration & Support:

• Work closely with the veterinary team to ensure a seamless client experience, assisting with other tasks as needed.
• Support veterinarians and technicians with patient intake, transporting animals when necessary
• Help manage and prioritize client flow, especially in busy or emergency situations, ensuring optimal service levels.

Other Duties:

• Other tasks and responsibilities will be assigned to support the daily operations of the hospital, facilitate patient care, and ensure excellent service delivery.

Experience:

• A minimum of three (3) years of proven experience in a veterinary clinic, medical clinic, or customer service role is required.
• Animal Welfare Passion: A strong commitment to providing excellent care to both animals and clients.
• Dependability: Ability to work well under pressure in a fast-paced environment.
• Communication Skills: Strong verbal and written communication skills with the ability to collaborate effectively with the team.

Why Beecroft?

Make an Impact: Play a vital role in life-saving treatments for pets.
Growth & Recognition: We reward dedication, initiative, and excellent service.
Collaborative Environment: Join a team that values teamwork, integrity, and ongoing professional development.

Key Responsibilities:

Client Interaction & Patient Care:

• Greet clients and their pets warmly, ensuring a professional and welcoming experience from check-in to departure.
• Address client inquiries promptly, providing clear information about services and treatments.
• Assist clients with the check-in and check-out process, ensuring a smooth experience.
• Support clients with emotional needs, understanding the sensitive nature of veterinary care, especially during emergencies.

Patient Registration & Communication:

• Accurately register patients, collect required documentation, and process check-ins for routine and urgent cases.
• Communicate effectively with clients and the veterinary team to ensure the correct care plan is followed for each patient.
• Maintain accurate patient records and update client information as needed.
• Keep clients informed about wait times, treatment updates, and any other relevant information during their visit.

Administrative Support:

• Manage clinic paperwork, process payments, and maintain organized records in line with hospital protocols.
• Handle phone calls, emails, and texts with professionalism, scheduling appointments and following up on inquiries.
• Prepare and manage billing and payment transactions, ensuring accuracy and efficiency.
• Maintain clinic cleanliness and organization in the reception and administrative areas.

Concierge Services:

• Foster a welcoming, calm atmosphere in the reception area, ensuring clients and pets feel comfortable and cared for.
• Assist with the planning and coordination of special events and promotions, representing Beecroft at external events.
• Help maintain client loyalty ensuring a personalized experience for clients.

Team Collaboration & Support:

• Work closely with the veterinary team to ensure a seamless client experience, assisting with other tasks as needed.
• Support veterinarians and technicians with patient intake, transporting animals when necessary
• Help manage and prioritize client flow, especially in busy or emergency situations, ensuring optimal service levels.

Other Duties:

• Other tasks and responsibilities will be assigned to support the daily operations of the hospital, facilitate patient care, and ensure excellent service delivery.

Requirements:

• Experience: Proven experience in a medical clinic or customer service role is required.
• Animal Welfare Passion: A strong commitment to providing excellent care to both animals and clients.
• Dependability: Ability to work well under pressure in a fast-paced environment.
• Communication Skills: Strong verbal and written communication skills with the ability to collaborate effectively with the team.
• Singaporean applicants only.

If you're an experienced professional passionate about animal welfare and client service, apply today to join the Beecroft team!

Job Description

Beecroft Animal Specialist & Emergency Hospital is Singapore's leading independent referral veterinary hospital, located near Labrador Park MRT.

The expert team includes specialists in small animal surgery, internal medicine, neurology, exotic companion mammals, and cardiology, using state-of-the-art diagnostic and therapeutic technology to provide personalized care.

The 24/7 Emergency & Critical Care (ECC) department is fully equipped with advanced facilities and staffed by experienced veterinarians and nurses to handle any pet health emergencies.

In addition to medical and surgical services, the hospital offers care through certified hydrotherapists and rehabilitation professionals, enhancing treatment outcomes and improving the quality of life for pets and their human companions.

Roles and Responsibilities

• Attend daily inpatient rounds at start and end of shift
• Consultations of day emergency patients
• Performing diagnostics
• Referring cases back to respective referral clinics where appropriate
• Perform TFAST and AFAST ultrasounds for emergency patients
• Create and recommend treatment plans for emergency patients
• Update patient information in medical records with the latest findings and treatments
• Order diagnostic tests (x rays, blood tests, ultrasounds, endoscopies, CT scans, MRI scans) for their cases when appropriate
• Review and interpret diagnostic test results
• Prescribe pharmaceuticals based on diagnostic results and physical exam findings
• Communicate with patient owners regarding their care and well-being
• Provide updates and discharge summaries to referring veterinarians
• Work with the emergency and specialty teams
• Assist with transfers to the appropriate specialists

Job Type: Internship
Contract length: 12 months

Schedule:

• Day shift
• Early shift
• Late shift
• Shift system
• Weekend availability

Job Summary

The Instrument Technician is responsible for the cleaning, sterilization, assembly, and distribution of surgical instruments and medical equipment to ensure that all hospital departments have sterile and functional tools for patient care. This role is critical in maintaining infection control and adhering to safety and sterilization protocols.

Key Responsibilities

1. Cleaning and Decontamination

• Clean, decontaminate, and disinfect surgical instruments and medical equipment using automated and manual processes.
• Inspect equipment and instruments for damage or wear and report discrepancies.

2. Sterilization

• Operate and monitor sterilization equipment (e.g., autoclaves, sterilizers).
• Ensure that all items are sterilized according to established protocols and within regulatory guidelines.
• Document sterilization processes, including time, temperature, and pressure readings.

3. Instrument Assembly and Maintenance

• Assemble and package surgical instrument trays and medical equipment according to established protocols.
• Perform routine maintenance and troubleshooting of sterilization equipment.

4. Inventory Management

• Maintain an adequate inventory of sterile supplies and equipment.
• Restock and distribute sterile items to various hospital departments as needed.
• Track instrument usage and assist in maintaining records for instrument lifecycle management.

5. Quality Assurance and Compliance

• Follow infection control standards and hospital policies to ensure patient and staff safety.
• Participate in audits, inspections, and continuous improvement programs to ensure compliance with regulatory standards (e.g., JCI, ISO).

Qualifications and Skills

Education:

• Certification in Sterile Processing or a related field (preferred)
• High school diploma or equivalent.

Experience:

• Previous experience in CSSD, sterilization, or a related healthcare role (preferred).

Skills:

• Strong attention to detail and organizational skills.
• Knowledge of infection control practices and sterilization techniques.
• Ability to operate and troubleshoot sterilization equipment.
• Good communication and teamwork skills.

Work Environment and Conditions

• Exposure to chemicals and high temperatures from sterilization equipment.
• Requires wearing personal protective equipment (PPE) such as gloves, masks, and gowns.
• Physical demands include standing for long periods, lifting heavy trays, and working in a fast-paced environment.

Performance Metrics

• Accuracy in cleaning, assembling, and sterilizing instruments.
• Timeliness in delivering sterile supplies to departments.
• Compliance with infection control and regulatory standards.
• Maintenance of proper documentation and inventory records

Job Description

Surgical Vet Intern

Roles and Responsibilities

• Assisting with patient handling, sample collection/analysis; setting up and maintenance of intravenous lines.
• Attend daily in-patient rounds, as well as Morbidity and Mortality rounds when warranted.
• Coordination of surgical caseload, including admitting and discharging of patients.
• Assisting in surgeries.
• Induction and monitoring of anaesthesia.
• Assisting with administrative tasks associated with patient care.
• Provide an emergency out-of-hours service as per the out-of-hours rota.
• Communicating with referring veterinarians, including ensuring the referring practice is updated as soon as is practically possible, via email or phone call if appropriate, regarding the patient’s condition and treatment.
• Maintain client/patient/surgical/medical records and make certain all necessary information is kept up to date through established protocols.
• Attend CPD and training opportunities in agreement with management.
• Read, acknowledge, and act upon all internal communication and information.

All these tasks are to be performed in strict accordance with the instruction from the relevant specialist surgeon and senior members of staff.

Small Animal Internal Medicine Veterinarian Interns

Beecroft is seeking veterinary interns to join our 1-year long Internal Medicine Internship programme.

Who are we?

Beecroft Animal Specialist & Emergency Hospital is the only independent referral veterinary hospital in Singapore. Our Specialists provide a range of services, including small animal surgery, internal medicine, neurology, and exotic companion animal medicine. We have certified hydrotherapists and rehabilitation veterinarians onboard to provide a uniquely integrated patient care approach.

The Internal Medicine referral service is run by Dr Anne-Claire Duchaussoy, DVM CEAV Internal Medicine, Diplomate of the American College of Veterinary Internal Medicine. We diagnose and treat numerous conditions including, digestive, pancreatic, hepatic, urinary, renal, endocrine and infectious diseases.

For more information, visit our website: https://beecroft.com.sg/

Roles and Responsibilities

• Attend daily inpatient rounds at start and end of shift

• Consultations of day emergency patients

• Performing diagnostics

• Referring cases back to respective referral clinics where appropriate

• Perform TFAST and AFAST ultrasounds for emergency patients

• Create and recommend treatment plans for emergency patients

• Update patient information in medical records with the latest findings and treatments

• Order diagnostic tests (x rays, blood tests, ultrasounds, endoscopies, CT scans, MRI scans) for their cases when appropriate

• Review and interpret diagnostic test results

• Prescribe pharmaceuticals based on diagnostic results and physical exam findings

• Communicate with patient owners regarding their care and well-being

• Provide updates and discharge summaries to referring veterinarians

• Work with the emergency and specialty teams

• Assist with transfers to the appropriate specialists

Why join us?

● Equipped with state of the art veterinary diagnostics e.g. 1.5 T MRI, CT, Fluoroscopy, Ultrasound with echocardiography, Endoscopy, Interventional Radiology facilities.

● Receive training & mentorship by 4 experienced Resident Specialists.

● Enhanced training by Visiting Specialists e.g. orthopedic surgeons, Cardiologists.

● Amazing location to relocate to. Singapore is a City in a Garden with high quality of life, one of the safest places to live and a lively community with plenty of restaurants and bars.

● Amazing connectivity and perfect gateway for exploring South-East Asia.

● Competitive salary.

What it takes?

● A veterinary qualification eligible for licensure by the Singapore veterinary authority.

The Internal Medicine intern role involves day-to-day management of internal medicine cases, communicating with clients and assisting with internal medicine diagnostic workouts and treatment management.

Role Overview:

· The Veterinary Rehabilitation Manager is responsible for overseeing and managing the operations of Beecroft’s veterinary rehabilitation department.

· This role includes managing patient care, supervising staff, developing treatment protocols, ensuring high-quality rehabilitation services, and fostering relationships with clients, veterinarians, and other stakeholders e.g. other department veterinarians and veterinary nurses.

· The manager must possess both clinical expertise in veterinary rehabilitation and strong leadership/ operational management skills to ensure the success of the department.

Job Description:

> Rehabilitation Services Management

• Manage Beecroft Rehabilitation Department. Responsible for rostering and payroll of all rehabilitation department staff.
• Develop and implement individualized rehabilitation plans for patients, including physical therapy, hydrotherapy, laser therapy, and other modalities.
• Ensure treatments align with the latest evidence-based veterinary rehabilitation best practices and scientific research.
• Oversee the daily operations of the rehabilitation department, ensuring efficiency and compliance with clinical good practices and standards.
• Manage budgets, resources, and supplies for the department.

> Collaboration with other Departments

• Collaborate with veterinarians from other departments and specialists to develop and provide guidance on rehabilitation plans.

> Collaboration with other Departments

• Provide consultation to patients and perform assessment of rehabilitation needs.
  • Develop and implement customized rehabilitation plans in collaboration with veterinarians.
  • Utilize rehabilitation techniques such as physical therapy, hydrotherapy, laser therapy, massage therapy, acupuncture, and exercise programs.
  • Monitor patient progress and adjust treatment protocols as necessary to achieve desired outcomes.
  • Educate pet owners on home care exercises, therapies, and maintenance plans.

> Leadership & Staff Supervision

• Provide training, mentorship and guidance to other veterinary rehabilitation therapists and assistants on rehabilitation.
  • Participate in continuing education for the veterinary team on imaging advancements.

Requirements:

• Degree in Veterinary Medicine (DVM or equivalent), Veterinary Technology, Animal Science, or a related field.
• Certification in veterinary rehabilitation (e.g., Certified Canine Rehabilitation Practitioner [CCRP], Certified Canine Rehabilitation Therapist [CCRT], or equivalent.
• Experience or training in physical therapy, massage therapy, or related fields is a plus. Minimum of 3-5 years of experience in veterinary rehabilitation or a related field. Experience in a leadership or managerial role is highly desirable.

Employment Type: Full-Time

Position Overview:
Seeking for a veterinary cardiologist that is a board-certified specialist focused on diagnosing and treating cardiovascular diseases in animals. Collaborates with veterinary teams to provide advanced care for patients with heart and vascular conditions, using specialized diagnostics and therapeutic techniques.

Key Responsibilities:

1. Consultation and Collaboration:

• Work closely with veterinarians in other departments and veterinary specialists e.g. Internal Medicine and Emergency and Critical Care Specialists to manage complex cardiac cases.
• Provide clear communication to clients about diagnoses, treatment options, and prognosis.

2. Cardiovascular Diagnostics:

• Perform advanced diagnostic procedures, including echocardiography, electrocardiography (ECG), cardiac catheterization, and radiographic evaluation.
• Interpret test results to diagnose heart and vascular conditions such as arrhythmias, congenital defects, and heart failure.

3. Patient Care and Treatment:

• Develop and implement treatment plans tailored to the individual patient’s condition, including medical management, interventional procedures, and lifestyle modifications.
• Perform minimally invasive procedures such as pacemaker implantation, balloon valvuloplasty, and other catheter-based interventions.

4. Monitoring and Follow-Up:

• Monitor patients with chronic cardiovascular conditions, ensuring continuity of care and adjustments to treatment as needed.
• Educate clients on home care, medications, and warning signs of disease progression.

5. Training and Education:

• Train veterinarians and veterinary interns in cardiology techniques and care.
• Offer continuing education opportunities to veterinarians from other departments about recognizing and managing cardiac conditions.
• Train veterinary technicians on the necessary technicians relating to various cardiac procedures.

Qualifications:

• Education: Doctor of Veterinary Medicine (DVM or equivalent) from an accredited institution.
• Certification: Board certification in Veterinary Cardiology (e.g., by the American College of Veterinary Internal Medicine [ACVIM] in the Cardiology specialty).
• Experience: Prior experience in a clinical or academic cardiology role is preferred.

Position Overview:
Seeking for a veterinary radiologist is a board-certified specialist responsible for diagnosing medical conditions in animals through advanced imaging techniques. Collaborate closely with veterinarians, veterinary specialists, and other team members to interpret diagnostic images and guide treatment plans for a wide range of animal species.

Key Responsibilities:

1. Diagnostic Imaging:
   • Perform and interpret diagnostic imaging studies, including radiographs, ultrasound, echocardiography, CT scans and MRI scans.
   • Supervise and perform specialized imaging-guided procedures, such as fine needle aspirates, biopsies, and therapeutic interventions.
   • Ensure proper positioning, safety, and care for patients during imaging studies.
   • Provide detailed and accurate written reports of imaging findings to referring veterinarians.
   • Work closely with imaging technicians to perform imaging procedures.
   • Work closely with imaging technicians to maintain and monitor imaging equipment to ensure optimal performance and compliance with safety regulations.
   • Implement protocols to ensure high-quality diagnostic imaging.

2. Collaboration with other Departments:

• Collaborate with veterinarians from other departments and specialists to develop diagnostic and treatment plans based on imaging results.
• Offer second-opinion consultations on complex cases.

3. Training and Mentorship:

• Provide training and guidance to veterinary technicians on radiologic procedures and interpretation.
• Participate in continuing education for the veterinary team on imaging advancements.

Qualifications:

• Education: Doctor of Veterinary Medicine (DVM or equivalent) degree from an accredited institution.

Desired skills and experience:

• Education: Doctor of Veterinary Medicine (DVM or equivalent) degree from an accredited institution.
• Certification: Board certification in Veterinary Radiology (e.g., by the American College of Veterinary Radiology [ACVR] or European College of Veterinary Diagnostic Imaging [ECVDI]).

Experience: Previous experience in a clinical or academic setting is preferred

Job Title

VETERINARIAN - DAY

Job Description & Requirements:

Beecroft Animal Specialist & Emergency Hospital provides compassionate, collaborative, and high-quality veterinary services for small animals and exotic pets.

Be part of a busy exotic animal department located within a specialist-owned Emergency and Specialist Hospital in the metropolitan city of Singapore.

We have all the bells and whistles- endoscopy, ultrasound, CT, MRI, radiography, and a full in-house laboratory. The exotics department is run by a boarded ECM specialist and staffed by an ECM resident and associate veterinarian.

We have 24-hour emergency coverage provided by the ECC team overnight and access to a boarded internist, neurologist, and surgeon.

Join us to provide advanced-level care for your exotic patients. Our team approaches every animal and its family with care and dedication, ensuring that every patient receives the best possible care.

Role Description:

The Associate Exotics Veterinarian is a full-time, on-site role located in Singapore. The successful candidate will have the opportunity to provide advanced veterinary care to a variety of exotic species, including birds, reptiles, and small mammals. Their daily responsibilities will include medical examinations, diagnosis, and treatments, as well as the performance of surgical procedures and emergency care. Additionally, the Associate Exotics Veterinarian will work closely with the rest of the veterinary team to ensure that patients receive the highest level of care and attention.

Qualifications:

• Doctor of Veterinary Medicine (DVM) degree or equivalent
• Licensure to practice veterinary medicine in Singapore
• Keen interest in exotic animal medicine
• Residency training or board certification in exotics is a plus but not necessary
• Demonstrated knowledge and experience working with birds, reptiles, and small mammals, including their anatomy, physiology, pathology, and behavior
• Effective communication and interpersonal skills, with the ability to communicate effectively with clients, colleagues, and support staff

Working Hours

Willing to work on weekends & public Holidays

Job Description:

Nursing duties such as but are not limited to:

▪ Monitoring critical patients in the exotics ward.

▪ Assisting the exotics veterinarians in the care and treatment of inpatients.

▪ To actively pursue the acquisition of skills and knowledge in handling exotic animals.

▪ To be able to work well with the team, show mutual respect, creating a positive culture and environment.

▪ Attend in-patient rounds and engage in self-learning such as attending continuing development lectures and reading books and journals.

▪ Assist veterinarians with triage and assist with new case admissions.

▪ Assist veterinarians and specialists with procedures/surgeries.

▪ To perform anaesthesia under veterinary supervision and aid with the anaesthesia monitoring and recovery of cases.

▪ Restraining patients for examination and treatments.

▪ Cleaning cages/brooders, laundry, food bowls, and making sure the ward area is presentable at all times.

▪ Feeding patients.

▪ Discharging patients, preparing patients for surgeries, and postoperative bandaging and recovery.

▪ You will be required to update medical records and client communication.

▪ To perform diagnostics such as blood draws, IV placement, and taking radiographs for patients.

Requirements:

Junior Nurse

- Diploma in vet tech or relevant nursing qualification.

- At least one (1) year of work experience in the veterinary industry.

- Strong communication and interpersonal skills, with the ability to work under pressure.

Senior Nurse

- Degree or Diploma in veterinary technology or relevant nursing qualifications.

- At least five (5) years of work experience in the veterinary industry.

- Strong communication and interpersonal skills, with the ability to work under pressure.

- A minimum of three (3) years of leadership experience is preferred.

1. Attend to clients' requests / enqueries.
2. Conduct site assessment / survey.
3. Prepare work quotations.
4. Prepare risk assessments, pre-condition reports, job completion reports and other necessary documents as required.
5. Manage work schedules.
6. Conduct briefings, when required.
7. Conduct site visits.
8. Supervise works.
9. Manage billings, operating cost and invoices.

• Need to own personal transportation

1. Provide administrative support
2. Maintain company records, files, and databases
3. Handle incoming calls, emails and other platforms as necessary
4. Manage office supplies and equipment
5. Manage stock inventory
6. Assist with other general office tasks as required

• Prior administrative work experience is a plus.
• Competent with MS Office.
• Good communication skills.

Working Hours: 5.5 Days, Mon to Fri (7.30am – 4.30pm), Sat (8am – 12pm)

We are looking for Corporate Specialist to join our fun and fast growing team. This role will handle the day to day office administration work.

Job Description :

• To support daily office and administrative related matters.
• Liaise with relevant stakeholders to work on collating reports for local and overseas office.
• To provide support for servicing and maintenance of office equipment such as printers and air-con etc.
• To liaise with vendors on corporate gift supplies to ensure enough stock for events.
• Provide administrative and secretarial support to CEO as and when needed.
• Assist to coordinate company team-bonding activities as and when required.
• Issuing of company items to new staff such as company shirt, cap and SIM card.
• Administer grant application on government platform.
• Ad-hoc duties assigned by management.

Requirement:

• Diploma in Business Administration or related field.
• Preferably 2 years of relevant work experience.
• Good communication skills and able to work independently as well as in team.
• Possess strong administrative and organizational skills.

Interested applicant can click on 'Apply' or send updated CV to [email protected]

You want to make your ideas reality …

….and extend your limits at the same time?

Then you've come to the right place! We can offer you plenty of space for your ideas, excellent development possibilities and exciting challenges.

In automotive production, water treatment plants or chemical systems - around the world, electronic sensors and automation components by Pepperl+Fuchs guarantee smooth and safe operations. We know that dedicated and highly motivated employees are crucial to our success. As we want to continue growing, we hope to find, as soon as possible, for the following position in our subsidiary in Singapore:

Equipment Maintenance Specialist, Logistics

Role Purpose:

• Responsible for planning, preparation and execution of Maintenance Work Orders. The Maintenance Work Orders include the repair, troubleshooting and preventive maintenance of the ASRS System, so as to achieve a safe and smooth logistics operations
• Ensure the ASRS system is operational (at least 99.0% uptime)
• Ensure the automatic guided vehicles (AGV) and Logistics Operations equipment are maintained as per schedule, in good working condition and available for use

Major Responsibilities:

Maintenance Management

• Execute Preventive Maintenance/ Inspection, Planned/Unplanned Repair as per scheduled/planned and approved by Section Manager
• Ensure all documentation is done for each Work Order carried out
• Provide system support for logistics operations
• Liaise with the Control Centre and Operational Team on maintenance activities to ensure timely completion of maintenance works with no disruption to logistics operations
• Analyze and correct minor errors encountered together with Operational Team Leader and major errors encountered with assistance from Witron Helpdesk
• Diagnose and correct technical errors encountered within the shortest possible time
• Analyze and correct operative errors together with Operational Team Leader
• Coordinate with OEM and servicing/repair vendors and internal departments like IT and Facilities Management on maintenance, calibration, modification, servicing and repair of equipment, appliances and facilities
• Participate in daily change shift meeting for handover and takeover of ASRS system support
• Escalate to Operational Team Leader, Manager and the Control Centre for any system downtime
• Review corrective and prevention actions for system abnormalities

Spare Part Management

• Ensure spare parts are replenished to maximum quantity, booked in upon receipt, picked accordingly and correctly for repair works
• Perform monthly spare part inventory check

Health & Safety Management

• Carry out good 5S practices in Work Area and on Tools & Equipment
• Ensure personal protective equipment (PPE), tools and equipment, and Fire Shutter Doors are inspected accordingly
• Ensure consumables Items are replenished accordingly

Training

• Be able to perform and train other team members on how to perform ASRS Basic Error Recovery
• Be able to work on and train other team members on electrical and mechanical systems, components and parts

Requirements:

• Diploma/Higher Nitec in Electronics, Mechatronics or Electrical Engineering
• Familiar with schematic drawings, wiring diagrams and electrical symbols and requirements
• Familiar with electrical/mechanical drive technology (i.e. motors and gears) and control technology (i.e. Controls/inverter)

Responsibilities

• Regional role for APAC
• As a SME (Subject Matter Expert), you will be responsible for driving key regional initiatives including; Regional Technical Support, Training, New Product Introduction, Repair Centre Support, and Improvement projects spanning the spectrum from operational efficiencies to new product implementation, to regulatory initiatives.
• Attain sufficient knowledge in the assigned product line through L3 support teams and product management to be able to work independently in conducting APAC wide FSE’s/Partner’s Technical training and sales product training.
• Be the liaison or key contact between regional technical support staff and the L3 Product Support in Glory Japan and GGS Spain. Drive critical product quality related issues and escalations, triage, facilitate bi-directional communication and the issue resolution to the local team, customers, partners, distributors, and dealers in the region.
• Plan coordinate and monitor the execution of all technical matters from product launch and through to support during product life cycle.
• Collect, analyse and develop root cause for product issues and share with L3 and regional technical and field support team for timely resolution.
• Support and coordinate new product launch activities, Demo and exhibitions as needed.
• Develop technical material as needed for distribution to partners and entities with APAC Region. Implement and assist in any related responsibilities assigned by the line manager.
• Monitor call rate and quality for key product in region wide and investigate/escalation as needed.
• Regular meeting with partner, entity and L3 to exchange information and update on going issues.
• Required to travel. Travel frequency subject to location within APAC - estimated 30% in a month.

Qualifications:

• Recognised technical qualification
• Current drivers licence

Experience

• Minimum 5 to 7 years’ experience in a technical support role handling complex technical issues
• Client facing and project management experience is strongly preferred

Skills and Attributes:

• Analytic with deep technical understanding to triage and root cause product quality and performance issues
• Experience in use of systems and tools such as TechServe, ClearQuest and reporting tools such as Power BI, QlikView
• Excellent communication (written and verbal) and interpersonal skills
• Tact and diplomacy in difficult and or awkward situations as well strong influencing skills is required.
• Actively develops a strong network of relationships across internal and external stakeholders to leverage the entire organization and drive execution
• Ability to work independently and set priorities to meet customer and organisational expectations
• Deeper skills for mechanical / electrical. Basic skills for Microsoft applications (Excel, Power Point, Outlook, etc), PC and networking.

Candidates are expected to:-

• Carry out repair, maintenance, and troubleshooting of machinery onboard PSA Marine harbour crafts
• Liaise with Fleet Operations team on breakdown reports and harbour crafts status
• Perform lathe machining, basic gas welding, and cutting works to facilitate repair to machinery
• Assist in lifting activities, forklift operation, confined space assessment
• Perform proper disposal of used oils and chemicals

The ideal candidate should preferably:-

• Possess at least a Nitec in Marine Technology, Electrical Engineering, or Mechanical Engineering
• Be proficient in Microsoft Office applications
• Possess a valid Class 3 driving license and MOM accredited certifications such as SSIC, Safety Supervisor, Lifting Supervisor, Forklift Driving
• Prior experience in performing mechanical fitment, basic gas and TIG welding, hydraulic and pneumatic system troubleshooting will be considered favourably
• Candidates with relevant experience may be considered for a senior position

*New hires may be eligible for a sign-on bonus of up to S$3,000. Terms and conditions apply.

SUMMARY

Plan, design, organize, conduct and evaluate managerial, supervisory, and staff training programs. Provide employees with effective organizational development solutions to support strategic initiatives identified in collaboration with the organization’s functional management team. Assess the effectiveness of training solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Identify training needs within the organization.

· Identify critical skills associated with each functional or workcell managerial position.

· Identify specific voids in training.

· Recommend effective training solutions.

· Create and implement effective evaluation tools to measure effectiveness of training.

· Deliver classroom training.

· Develop and maintain a core curriculum of supervisory training.

· Partner and involve organizational leadership in the facilitation of curriculum.

· Effectively use adult learning principles to maximize effectiveness of training.

· Continue to develop and demonstrate effective instructor competencies.

· Relate course material to actual on the job tasks and ensure development of these competencies. Provide coaching and follow up to all learning events.

· Relate course material to actual on the job tasks and ensure development of these competencies.

· Achieve overall high satisfaction ratings (9.0/10.0 standard).

· Follow all ISO and department procedures.

Provide organizational development solutions.

· Assess organizational effectiveness and develop improvement plans.

· Demonstrate business insight and provide solutions in response to individual and team needs.

· Provide team development support to functional and workcell teams.

· Create functional or workcell specific orientation plans, in conjunction with leadership, which support new employees in the business.

Produce and maintain training records.

· Input appropriate data into training records. These records should include but not be limited to, documentation of actual training, tests scores, certification and re-certification processes etc.

· Maintain training records in training database with 100% accuracy.

· Complete all administrative functions relating to training classes.

· Follow established administrative procedures.

· Program development.

· Set up and maintain a leadership development program for employees in lower level positions to strengthen existing skill or develop potential.

· Formulate learning objectives.

· Select or develop instructional methods, training aids, manuals and other materials.

· Develop lesson plans and instructor notes to meet needs of learners.

· Design handouts and class materials to support training.

· Research and review external training programs and materials to provide the best solution.

· Evaluate training solutions.

· Evaluation forms.

· Quizzes/tests/hands-on assessments.

· Certifications.

· Overall Employee Performance Levels.

· Training Projects & Staff Meetings.

· Complete within timeline 2 major projects.

· Attend and input to support Staff Team meetings.

· Follow all department procedures.

· Complete assigned tasks on time and in a quality manner.

· Maintains above average Performance Appraisal rating.

· Adhere to all safety and health rules and regulations associated with this position and as directed by manager.

· Comply and follow all company procedures.

MINIMUM REQUIREMENTS

Bachelor’s degree in Human Resources or related field preferred; and one to three years experience in Training capacity; or equivalent combination of education and experience.

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

JOB DESCRIPTION:

You will be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency (include speaking, reading, writing) - essential to liaise with Japanese customers
• Possess 5-8 years experience in liaising with Japanese business customers
• Possess a Degree or Professional Certificate relating to Japanese Language
• Experience in maritime operations (e.g. ship-owner/operator)
• Proficient in handling B2B technology & software application/platform
• May be required to respond to customers queries during Japan business hours
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems

Job Responsibilities:

• Training Programmes & Materials Development: Design the flow and create engaging PowerPoint presentation.
• Strategic Storytelling:Develop materials that integrate scientific details and storytelling elements to connect emotionally with the target audience, linking product benefits to their lifestyle.
• Competitive Research:Analyse competitors, highlight key differences and advantages, collaborating with the product team to include relevant competitor insights in presentations.
• Collaborative Approach: Work closely with Compliance and Product teams to ensure materials meet compliance standards, incorporating up-to-date scientific research for regional teams to maintain accurate knowledge.
• Product Presentations: Lead product knowledge sessions before regional new product launches, addressing questions and highlighting product benefits, features and differentiators.
• Regional Training & Sales Team Support: Provide training materials and product information to regional teams.
• Ownership of Materials:Take full ownership of PowerPoint presentations, ensuring they are engaging, up-to-date, and continuously improved based on feedback.
• Cross-Functional Support: Assist the Marketing team, particularly in developing materials for product marketing campaigns, while focusing on training content.
• Continuous Learning:Stay updated on product trends, developments, scientific advancements, and competitors benchmarking to keep training materials relevant and impactful.

Requirements:

• Ability to effectively train regional teams on product knowledge and key differentiators.
• Experience in delivering presentations with public speaking skill is beneficial.
• Highly organised, resourceful and able to plan effectively, meet deadlines supporting the Marketing team in product presentation.
• Positive, motivated, and enthusiastic about creating engaging PowerPoint presentations.
• Experienced in a related industry, particularly with relevant product and nutritional knowledge, is a plus, but not a requirement.

SURGICAL DEPARTMENT

JOB DESCRIPTION – VET NURSE

▪ The Veterinary Surgical Nurse plays a critical role in assisting veterinarians during surgical procedures and ensuring the highest standards of perioperative care. This includes preparing the surgical area, maintaining aseptic techniques, monitoring patients, and supporting recovery.

▪ Surgical Assistance:

o Assisting the surgical specialist and nurses in the care and treatment of inpatients.

o Prepare the operating room with necessary instruments, equipment, and supplies.

o Assist veterinarians during surgical procedures by passing instruments, holding tissues, and maintaining a sterile field.

o Ensure proper functioning of surgical equipment before and during procedures.

▪ Patient Care:

o Conduct pre-operative assessments, including taking vital signs and preparing animals for surgery (e.g., shaving, cleaning surgical sites).

o Monitor patients during surgery, tracking vital signs and maintaining accurate records.

o Provide post-operative care, including monitoring recovery and administering medications as prescribed

o Monitoring and provide in-hospital care to stable post operative patients in the wards.

▪ Patient Admission & Coordination:

o Assist nurses with triage and assist with new case admissions.

▪ Assist with taking radiographs.

▪ Restraining patients for examination and treatments.

▪ Administrative Duties:

o Maintain detailed and accurate records of surgical procedures, patient care, and medications administered.

o Assist in managing surgical inventory, including ordering and stocking supplies.

o Schedule and coordinate surgical appointments as needed.

o Attend in-patient rounds and engage in self-learning such as attending continuing development lectures and reading of books and journals.

o Participate in daily surgical rounds.

Requirements:

- Candidate should at least possess a diploma in veterinary technology/nursing. For a senior position, a degree in veterinary medicine would be preferred.

- Experience in a GP veterinary clinic/hospital would be advantageous.

Department: Sales Marketing Dept.

Key Responsibilities:

• Develop comprehensive and technically accurate product introductions tailored for potential clients.

• Highlight key features and benefits of products to address client needs and showcase competitive advantages.

• Collaborate with technical and product teams to ensure content precision and alignment with product specifications.

• Create high-quality promotional materials that strengthen our international brand presence and appeal to global markets.

• Simplify complex technical concepts for diverse audiences while maintaining credibility and detail.

• Participate in marketing campaigns by providing clear, concise, and engaging technical content for various channels.

• Ad hoc tasks.

Qualifications:

• Bachelor’s degree or higher in Computer Science, Industrial Automation, Engineering, Technical Writing, Marketing, or a related field.

• Strong technical writing skills with the ability to understand and articulate technical details.

• Excellent communication skills and the ability to present information effectively to both technical and non-technical audiences.

• Experience in a sales or marketing environment, particularly in technical industries, is a plus.

• Fluency in English; proficiency in additional languages is an advantage.

JOB DESCRIPTION – VETERINARY NURSE

· Responsible for ensuring the safe and effective administration of anaesthesia and monitoring of animals undergoing surgical or diagnostic procedures e.g. MRI imaging. The role involves working closely with veterinarians and other veterinary nurses to provide high standards of care for animal patients.

▪ Perform general anaesthesia for companion animals including exotics species inclusive but not limited to birds, rabbits etc.

o Assess animals pre-operatively, including reviewing medical history and evaluating health status for anaesthesia suitability.

o Prepare and calculate accurate doses of anaesthetic drugs as per the veterinarian’s instructions.

o Perform nursing duties such as placing catheters, preparing patients for general anaesthesia.

o Set up and maintain anaesthesia equipment, ensuring proper functionality and safety.

o Assist in the induction, maintenance, and recovery of animals under general anaesthesia.

▪ Perform general anaesthesia monitoring for patients

o Monitor vital signs (e.g., heart rate, respiration rate, blood pressure, oxygen saturation, temperature) during anaesthesia and report any abnormalities to the veterinarian. Be competent in using multiparameter monitors.

o Implement appropriate corrective measures during anaesthesia as directed.

o Ensure smooth recovery post-anaesthesia, including close observation of animal behaviour and vital parameters.

o Administer pain relief medications as prescribed and provide comfort to animals during recovery.

▪ Equipment Management

o Clean and perform regular maintenance checks of anaesthetic equipment and report any malfunctions or need for repairs.

▪ Post general anaesthesia recovering of patients

o Ensure patients are well recovered from general anaesthesia.

o Ensure patients are transferred fully to other departments post general anaesthesia.

▪ Administrative Duties

o Perform stock taking of inventory and drugs and maintain accurate and detailed records of drugs administered, medical records and equipment status.

o Ensure controlled drugs inventory are well maintained and medical records written.

▪ Collaboration with Other Departments

▪ Work collaboratively with veterinary surgeons, veterinary nurses, and PCA to ensure smooth workflow.

▪ Participate in team meetings, case discussions, and training sessions.

▪ Provide training and guidance to junior staff on anaesthesia protocols and procedures.

▪ Attend in-patient surgical rounds in the morning during scheduled workdays

Requirements:

- Candidate should at least possess a diploma in veterinary technology/nursing. For a senior position, a degree in veterinary medicine would be preferred.

- Experience in a GP veterinary clinic/hospital would be advantageous.

Responsibilities

You will be part of the Group Tax team based in Singapore overseeing transfer pricing (“TP”) matters.

• Responsible for the Group’s TP matters for the countries where the group operates in
• Responsible for TP compliance work, monitoring TP reporting timelines and ensuring appropriate TP documentations are in place
• Assist with any TP queries/ audits by working closely with external service providers and local teams
• Actively monitor, research and analyse any changes in TP rules and regulations in countries where the group operates in and assess impact from latest relevant regulatory / tax developments
• Assist with the development of Group TP strategy and planning, work and coordinate with relevant stakeholders on implementation
• Work closely with finance teams to address any queries in relation to Group TP policies, related party transactions etc.
• Responsible for the Group’s Country-by-Country Report (“CbCR”) filing and local notifications
• Any other ad-hoc assignments / projects related to TP

Requirements

• Bachelor's Degree in Accountancy, Finance or related fields
• CPA/CA or advanced taxation qualification preferred
• Minimum 1 year of working experience in Big 4 Transfer Pricing department and / or MNC in house tax department handling Transfer Pricing or a combination
• Strong technical knowledge of transfer pricing regulation
• Excellent interpersonal, verbal and written communication skills
• Meticulous with strong analytical skills
• Passionate with new challenges and highly adaptable to dynamic working environment
• Able to research and manage project independently