The Digital Marketing & Events Specialist will be responsible for developing, initiating, creating and overseeing a long-term digital marketing campaign as well as short-term advertising and marketing solutions to drive guest engagement & loyalty and drive revenue for the F&B business.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Marketing

• Develop and manage overall strategic marketing plans and strategies to drive revenue performance and greater guest experiences for the restaurant.
• Drive tactical promotional activities, campaigns, initiatives, etc. to achieve greater revenue and/or guest experience and engagement.
• Develop a schedule of mailings of updates, press releases, advisories, promotions as well as newsworthy events taking place in and around the restaurant to the appropriate media contacts.
• Build and maintain a strong updated database and relationship of local media contacts.
• Conduct appropriate site visits and follow through with post-visit communication to the stakeholders.
• Strategise and implement digital media plans to build online communities and advocates on various social media platforms. effectively.
• Create content and develop new concepts to build social media presence across key social networks including Facebook, Instagram and Linkedin, etc.
• Work with appointed design houses to conceptualise the design and production of related collaterals, printed materials, etc.
• Generate regular reports on key performance metrics and analyse results of all marketing efforts.

Events

• Ensure established events financial goals are met for F&B business by driving and soliciting various events opportunities.
• Continuously seek ways to maximise F&B revenues and profits through sales calls, networking events and partnerships, etc.
• Communicate on a weekly/monthly basis with the F&B Manager to review the event revenues/activities and develop plans to achieve the set targets.
• Propose new revenue avenues and trends for events and develop effective positioning/marketing plans.
• Be the key contact person for any event enquiries and follow up on leads efficiently and promptly.
• Maintain an active trace/follow-up system on all event sales calls.
• Conduct site inspection.
• Prepare events contracts and to secure deposits and payments etc.
• Be familiar and comply with local legislation for any event execution.
• Ensure that all the events are managed efficiently according to the established agreement and operating guidelines.
• Work closely, cooperate and communicate with the F&B service and kitchen team to ensure high level of guest experience.
• Establish good rapport with events organiser, maintaining good relationship and handle all related feedback, requests and enquiries.
• Ensure the event organisers/guests attending the event are receiving the best possible service and conduct post-event follow up with them.
• Perform all events-related administrative duties such as preparation of proposals/ contracts / internal event orders, prepare reports, follow up on billing matters, maintaining customer databases, conduct market research etc.
• Plan, drive and coordinate annual Mithai sales project with all stakeholders effectively.
• Perform any other duties and responsibilities that may be assigned.

EDUCATION and/or EXPERIENCE

Degree in Marketing, Mass Communication or equivalent with a minimum of 3 years in a managerial position with strong digital marketing and/or events management knowledge and expertise.

SKILLS, ABILITIES & ATTRIBUTES

· Strong business acumen and strategic thinking

· Strong human relations skills

· Strong leadership and influencing skills

· Strong communications (verbal and written and analytical skills)

· Strong planning, organisation and presentation skills

· Strong networking and sales skills

· Ability to work independently and take initiative with strong time management skills

· Creative and resourceful

· Eye for detail and highly meticulous

· Savvy in all digital business platforms and channels

Our client, an international insurance company in Singapore is looking for candidates to join their expanding business as a Telemarketing Specialist.

Job Profile Summary:

This individual will conduct telemarketing calls to promote and assist in the application of product with clear and concise product knowledge and references, to existing bank customers.

Key Responsibilities:

· Collect customer information as needed to serve client and close sales

· Achieve channel bancassurance targets in partnership segments through telemarketing and referrals

· Handle assigned Client list/ base and focus on establishing higher contacts to maximize penetration

· Correspond with customers through phone, e-mails, fax and/ or other electronic communications

The ideal candidate will possess the following:

· Diploma/Degree in Business or related fields of study

· A minimum 2 years of related work experience

· Relevant experience in telemarketing with track record in sales is a plus

· Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

Objectives of the Position

To provide full spectrum of professional staff support to the Senior Vice President and Leadership Team, including and not limited to planning, preparation and follow up to meetings, coordination with internal and external stakeholders, coordination of relevant projects of regional scope.

Main Tasks:

• Support Senior Vice President and Leadership Team to plan meetings, including to prepare meeting agenda, meeting documents and minutes, and to follow up with meeting participants to complete action items
• Foster an agile, community-style, inspiring surrounding that enables the team to grow and expand together.
• Prepare and coordinate presentation and executive papers for Senior Vice President’s use in Executive Meetings, customer events, industry conferences etc.
• Support preparation of in-person meetings, workshops, conferences etc., including assistance in preparing meeting materials, activities, event management and coordination with overseas visitors on administrative/ logistics matters.
• Support onboarding of new hires in the region.
• Coordinate with relevant internal and external parties and stakeholders to get the Senior Vice President well prepared for events.
• Support Senior Vice President on other activities as when required.

Requirement

• Minimum Bachelor’s degree in marketing, Business Management, Chemistry, or related fields
• Prefer minimum 5 years of relevant work experience.
• Prefer candidate with exposure to multi-cultural MNC setup and matrix organizations.
• Good knowledge in business operations, marketing, product management or strategy development
• Understanding of agricultural industry, its business specifics and AP organization is beneficial.
• Knowledge prioritization, coordination, and interpersonal skills
• Good verbal and written communication skills, who is able to interact in a multicultural and dynamic environment.
• Excellent working knowledge in MS Office, including Word, Excel, PowerPoint

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Position Summary :

The Revenue Management Cum Front Desk Executive is responsible for maintaining all essential revenue-related reports for all revenue-generating areas of the Hostel.

The person should also be well acquainted with rate structure of hotel for all segments, be actively involved in rate alterations in all revenue generating channels per demand.

The person will be required to take up Front Desk shifts and has to be comfortable interacting with guests.

Job Scope:

Revenue Management (Main Role)

• Maintain and implement as necessary the Revenue Management system as it relates to Booking Systems and ensure all statistics required for the Revenue Management reports are collated, maintained and reported as required.
• Maximise room sales as per selling strategy.
• Ensure that rates are communicated on time to the Reservations associates which will assist with the maximisation of revenue.
• Monitor reservations pick up pace, and ensure quick response to rectify any issues related.
• Develop and maintain a high level of communication with all related OTAs on the forward availability situation of the hotel.
• Ensure reservations entries in the PMS are of good connections with all OTAs.
• Actively research on competitor hotels’ package and rates based on 3 months out

Front Desk (Sub Role)

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Requirement:

• Minimum 1 year of working experience Reservations / Communications Experience in Hotel/capsule hostel/backpacker hostel
• Diploma / Degree in Hospitality Management preferred.
• Demonstrated effective written and verbal communication skills in English.
• Self-Motivated.
• High levels of flexibility and adaptability and ability.
• High Problem Solving Skills
• Act with utmost integrity.
• Interested candidates please email your latest resume in pdf/words format to [email protected]

Capsule Hotel near Bugis area

Basic salary 2300 - 2900

6 work days (Shift work: Either 9am to 5pm, 2pm to 11pm or 11.30am to 8.30pm)

We are a capsule hotel located near Bugis area and are looking for a Front Desk Reception(Capsule Hotel)

Challenges:

- Handle reservation requests and inquiries from guests, process reservations, upsell rooms and enter reservations records.

- Handle day to day reservations processes.

- Monitor room sales based on selling strategies to increase revenues.

- Develop, build good rapport and maintain a high level of communication with all business associates and customers.

- Solving of customer complaints and problems, and acting as a liaison between the company and its customers to ensure customer satisfaction.

- Ensure all daily transactions are recorded into the computer accurately and updated accordingly within the stipulated time and with a high level of service quality.

- Update, maintain and ensure accurate all reservation and transaction records are properly documented and filing.

- Work closely with all other staffs to ensure guest requirements and satisfactions are met.

- Constantly improving/ maintaining property's review scores on all OTAs.

- Maintainence of capsules and perform minor repair works wherever necessary.

- Perform any other duties assigned by Manager.

What it Takes:

- Diploma in Tourism/Hospitality Management/Travel

- Min 1 year relevant experience in hospitality sector are preferred, Fresh Grads are welcome too

- Good working knowledge of PMS system would be advantageous

- Good Microsoft Office applications in Word and Excel

- Independent with good communications and interpersonal skills

- Team player with positive work attitude

- Interested candidates please email your latest resume in pdf/words format to [email protected]

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As part of the Technical Helpdesk Team, you will provide vessel IT support as well as in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations, PCs and printers.

• Provide in-house helpdesk and technical support to end users and vessel IT
• Support and resolve in-house end users and vessel IT technical issues
• Assist in the installation, cabling and setting up of workstations, PCs, and printers
• Performs software updates
• Attend to ad-hoc tasks as assigned by supervisor

Requirements

• Diploma in Information Technology/ Computer Studies or Nitec holder equivalent
• Prior experience in PC hardware/ software installation an advantage
• Possess good communication skills, both written and spoken
• An independent team-player who can work with minimal supervision
• No sailing is required however candidates will be required to board vessels under supervision
• Required to work overtime after official working hours (based on vessel schedules)

Attractive Package : Basic Salary + Commission on Sales of Puppies (Up to 3.5k monthly)

Job Skills and Requirements

• Adept at Sales

• Social Media savvy

• Able to handle puppies and kitties of small sizes

• Knowledge of grooming, pet care, pet play and pet walks

• Passionate about pets

• Able to work on weekends and public holidays

Duties and Responsibilities

• Support the day-to-day business operations

• In-charge of sales and well-being of puppies

• Daily checking of skin and health of the puppies

• Perform general housekeeping to maintain a safe and hygienic environment of kennel and customer service area.

• Daily updating of social media platform

• Responsible for photo / video taking of puppies and uploading to social media

• Responsible for grooming of puppies, housing, pet play and pet walk

• After sales follow up with customers

• Responsible for sending / fetching of puppies to / from Vet

Duties and Responsibilities:

• Greet, welcome, and direct customers appropriately at front desk
• Answering of incoming calls, texts and attend to email enquiry.
• Attending to walk-in customer’s enquiries on promotions.
• Registering all customers entering to the clinic via the system.
• Booking and follow up with all appointment bookings.
• Coordinating physician consultation and therapist treatment process.
• Basic housekeeping to maintain the cleanliness of the clinic

Requirement:

• At least 1 year of working experience in Beauty / Aesthetic Clinic/ Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer Consultant & related field is required for this position
• Willing to work retail hours, weekends & public holidays
• Be part of a collaborative and inclusive team
• Fast-paced and collaborative working style
• Excellent communication and relationship building skills
• Provide excellent customer service.
• Comfortable in handling mobile phone, email enquiries in English.
• Bilingual. English and Mandarin is a Must to effectively to communicate with Chinese speaking customers.
• Willing to work retail hours and weekends
• A Fast learner (Training Will Be provided)

a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Duties:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Job Description:

• Supporting the credit approval team by conducting various credit monitoring tasks
• Extract stock exchange announcements
• Assisting on reports
• Assisting with the allocation of credit approval cases and other miscellaneous reporting
• Credit support activities
• Training will be provided

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking, and social media.
• Set up meetings with potential clients and listen to their wishes and concerns.
• Prepare and deliver appropriate presentations on products and services.
• Create frequent reviews and reports with sales and financial data.
• Ensure the availability of stock for sales and demonstrations.
• Participate on behalf of the company in exhibitions or conferences.
• Negotiate/ close deals and handle complaints or objections.
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams.

• At least Diploma in Computer Science/ Information Technology/ Engineering or equivalent.
• Minimum 3 years of experience in Pre-sales / Product Sales.
• Lead generation /Building relationship with the Global & Local customers. Candidate should be comfortable with travelling locally and globally.
• Experience in product IT software sales and have customer in government and stats board would be an added advantage.
• Good communication skills and able to work independently.
• Thorough understanding of marketing and negotiating techniques.
• Fast learner and passion for sales.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.

About Us

Chinese Swimming Club is recognised as a premier city and country club offering excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.

What you will be doing

This role aims to create a positive customer service experience for our members.

• Providing excellent customer service to Members, addressing enquiries, facilitating bookings and/or requests related to Club facilities, programmes, services, and activities, and/or other ad-hoc requests;
• The Club Services Associate will be rotated in various front desks to effectively deliver customer services to our members and other stakeholders regarding Club programmes, activities, promotions, and updates;
• Performing general administrative tasks, such as answering phone calls, responding to emails, managing the tidiness of reception premises, and maintaining Club correspondence;
• Assisting with membership-related applications, such as new member registrations, membership card replacement, and membership inquiries;
• Maintaining accurate membership records and databases;
• Processing payments and handling cash and online transactions for membership dues, and other Club booking and services with accuracy and maintaining appropriate records;
• Monitoring and controlling access to Club facilities, verifying membership credentials or guest passes, and enforcing Club policies and regulations to ensure the safety and security of members, when necessary;
• Addressing any member feedback, and/or concerns professionally;
• In addition, proactively aiming to achieve satisfactory resolutions and escalate issues to the Duty Manager when necessary;
• Handle correspondence with reciprocal and affiliated clubs;
• Be in proper attire at all times when attending to members’ enquiries during the stipulated shift hours;
• Any other duties as assigned from time to time by management.

What we are looking for

• Preferably GCE N/O Levels (or equivalent) or ITE Nitec/Higher Nitec in Services Management / Hospitality Operations / Event Management / Sport Management / Business Administration;
• Proficiency in oral and written English, another language is a plus (to liaise with the English & Mandarin-speaking associates);
• At least 2 years of working experience in the hospitality industry handling frontline services;
• Good communication and interpersonal skills;
• A positive disposition and strong team player;
• Proficiency in Microsoft Office skills required;
• Rostered rotated shift duties on a 5.5-day work week.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Conduct sales in new and assigned sectors and areas.
• Identify new business opportunities and develop a new customer base to achieve sales targets.
• Working cross-functionally to develop and execute a robust pricing strategy.
• Engage in regular sales activities such as customer management and tendering.
• Review project specifications and prepare quotations, costings, and regular sales reports.
• Analyze, develop, and implement plans for engaging the target market.
• Handle or support projects whenever required.

Requirements:

• Sales experience in general industries. Related experience in M&E industries and semiconductor industries is an advantage.
• Strong knowledge of construction estimating, bids, and engineering requirements.
• Experience in M&E contracts, documentation, and having an established network of vendors, suppliers, and contractors will be an advantage.
• Candidates with more years of relevant experience and proven good records may be considered for higher positions.
• Independent, proactive, positive attitude, and a team player with good interpersonal and communication skills.
• Possess a driving license; own car is preferred.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About Us

Chinese Swimming Club is recognised as a premier city and country club offering excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.

What you will be doing

This role aims to create a positive customer service experience for our members.

• Providing excellent customer service to Members, addressing enquiries, facilitating bookings and/or requests related to Club facilities, programmes, services, and activities, and/or other ad-hoc requests;
• Attend to members’ enquiries during the stipulated shift hours;
• Operates the Phone System, POS System and other payment systems;
• Process bookings of sports facilities (make / issue booking chits and keys to the facilities where applicable / turn on or off the facilities lights where applicable);
• Ensure proper recording of booking information and filing of booking chits;
• Issue towels and locker keys to members and ensure members sign out and sign in for them;
• Ensure related keys, equipment and towels are returned by members after use;
• Handle registration and withdrawal of sports activities and training programmes;
• Assist in administrative duties (letter typing, data entry, handling of mailers, photocopy of forms, replenishment of items for the counter etc.);
• Survey sports facilities to ensure all sports equipment/facilities are in proper working conditions and assist in sports activities;
• Addressing any member feedback, and/or concerns professionally;
• Be in proper attire at all times when attending to members’ enquiries during the stipulated shift hours;
• Any other duties as assigned from time to time by management.

What we are looking for

• Preferably GCE N/O Levels (or equivalent) or ITE Nitec/Higher Nitec in Services Management / Hospitality Operations / Event Management / Sport Management / Business Administration;
• Proficiency in oral and written English, another language is a plus (to liaise with the English & Mandarin-speaking associates);
• At least 1 year of working experience in the hospitality industry handling frontline services;
• Candidates without experience are welcome;
• Good communication and interpersonal skills;
• A positive disposition and strong team player;
• Proficiency in Microsoft Office skills required;
• Rostered rotated shift duties on a 5.5-day work week.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

Job Title: Front Desk/Receptionist

Job Overview:

The Front Desk is the face of our studio and core to our client service! This role is crucial in creating a welcoming atmosphere, providing excellent customer service, and maintaining an organized and efficient front desk operation. We welcome candidates who are great team players and have a flair in customer service.

Responsibilities and Duties:

• Client service and relationship maintenance: Meet and greet clients, enhancing clients experience and maintaining brand image.
• Scheduling and managing appointments: Coordinate class schedules, private solo and duet sessions to ensure a smooth and organized timetable for clients and instructors.
• Client registration, onboarding and data management: Maintain an updated client database, including contact information, medical history, waivers, and consent forms. Guide new clients through the registration process, explain studio policies, and answer any questions they may have.
• Billing and payments: Handle client payments, process invoices, track accounts receivable, and manage any billing inquiries.
• Inventory management: Monitor and restock Pilates equipment, props, and other studio supplies as needed.
• Answering phone calls/texts and emails: Respond to inquiries, provide information about classes and services, and address any client concerns or questions.
• Studio maintenance and health and safety compliance: Ensure the studio is clean, organized, and well-maintained, including equipment maintenance and repairs. Adhere to health regulations, and promote COVID-19 safety protocols if necessary.
• Staff communication and coordination: Ensure daily duties and follow ups are done seamlessly.
• Attendance tracking: Monitor class attendance and manage late cancellations and no-shows according to studio policies.
• Event coordination: Assist in organizing workshops, special events, and promotions to enhance client engagement and attract new participants.
• Studio policies and procedures: Adherence to studio policies and SOPs, ensure all policies are well-communicated and followed by both clients and staff.
• Sales and retail management: Handle sales of merchandise and products available in the studio
• Miscellaneous administrative tasks: Assist with any other administrative duties necessary for the smooth operation of the studio.

Qualifications:

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Basic understanding of computer and point of sale systems.
• Ability to multitask and stay organized in a fast-paced environment.
• CPR/AED certification is a plus.

Work Hours:

• Must be willing to work flexible hours, including early mornings, evenings, weekends, and holidays.

Compensation:

• Competitive hourly wage/salary ($10-12 per hour for part timer, $2000-$2500 for full time)
• Benefits package (if applicable).

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Centre for Research on Successful Ageing (ROSA).
• Research Planning and Implementation
  • Utilise JavaScript coding skills for customizing Qualtrics surveys and ensuring the confidentiality, integrity, and availability of survey data.
  • Conduct thorough literature reviews on emerging technologies for longitudinal data collection (e.g. new technologies, releases, and patches that will enhance ROSA's work processes and services).
  • Apply strong project management skills to ensure timely planning, execution, and adherence to timelines and milestones for IT-related projects, providing regular updates on project progress.
• Data collection
  • Maintain IT systems, servers and databases based on ROSA's needs
    • Oversee the implementation, deployment, and operation of servers (Windows and Linux), databases, and technology solutions to the Centre's needs.
    • Ensure the security, backup, recoverability, and maintenance of servers, databases, and systems.
    • Execute command line operations on both Windows PowerShell and Bash.
    • Manage and maintain server health, including regular server administration tasks and tech refresh processes.
    • Administer NAS backup processes to safeguard critical data.
  • Implement and adhere to data security measures, including compliance with university policies, MOE & CSA requirements, and guidelines (e.g., Data Protection Officer, PDPA, etc.).
  • Collaborate with the University's IT department to ensure compliance and implement necessary changes to the Centre's IT systems.
• Data analysis and outreach
  • Automate daily reports for survey response rates and daily comments from survey respondents and highlight anomalies in the data collected.
  • Assist the ROSA team in quantitative analysis for research briefs and publications.
  • Prepare EDMs and maintain ROSA's mailing list for outreach efforts.

• Bachelor's degree in Computer Science, Information Technology, or related.
• Proficiency in MySQL database management.
• Expertise in overseeing the implementation, deployment, and operation of Windows and Linux servers, databases, and technology solutions.
• Strong command line skills on both Windows PowerShell and Bash.
• Experience in server and security management.
• JavaScript coding skills for Qualtrics survey customisation.
• Knowledge and experience in NAS backup administration.
• Effective collaboration with the University's IT department.
• Proven ability to ensure the security, backup, recoverability, high availability, serviceability, and maintenance of servers, databases, and systems.
• Proactive monitoring of new technologies, releases, and patches.
• Strong project management skills for timely execution and adherence to timelines and milestones.
• Excellent research, analytical, and problem-solving skills.

#LI-KC1

ADM unlocks the power of nature to enrich the quality of life. We’re a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We’re blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living. We’re a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We’re an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we’re a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com.

Your Responsibilities

• Interact with employees at all levels and potential business partners in order to obtain information required to conduct effective third-party due diligence reviews. Conduct due diligence reviews on potential business partners and acquisition targets aligned with internal guidelines.
• Evaluate the risk of corruption in business practices to determine priority areas for policies, communication, training and auditing. Advise management regarding the requisite steps to bridge identified gaps.
• Periodically review internal controls, company policies, systems and procedures applicable to the region. Implement remedial actions to mitigate risk of non-compliance with policies and applicable law.
• Develop and manage regional compliance training efforts, including delivery of training for colleagues and business partners.
• Receive information from employees and others about potential violations of law or company policy and ensure that allegations are investigated and concluded promptly and in line with internal investigative guidelines and procedures.
• Any other responsibilities as may be considered necessary to support and advise management regarding ADM’s high standards of ethical business conduct.
• Cooperate with APAC/US/EMEA headquarters Compliance functions where necessary;

Your Profile

• Business or Law degree (LLB or LLM) or equivalent suitable degree.
• 3-5 years of relevant work experience. This may include law firm or legal/compliance department in a multinational company.
• Must be fluent in English, although additional knowledge of South East Asian languages will also be helpful.
• Must be able to travel throughout the country, regionally and internationally, and willing to work non-standard hours due to time zone differences.
• Knowledge of the Microsoft Office Suite.

Core Competencies:

• Project Management – Must be able to manage several projects and ensure completion to agreed deadlines. Must be detail oriented and have the ability to take sound critical
• Communication – Must have strong communication, negotiation and training skills to communicate effectively with colleagues, senior management, business partners, and government regulators.
• Integrity/Values – Must have a strong personal and professional commitment to the values of compliance, ethics and integrity, and must demonstrate same in carrying out daily responsibilities.
• Confidentiality – Must have the ability to work with confidential and sensitive material discreetly.
• Problem Solving – Must have the ability review complex laws and regulations and propose systems for implementing remedial measures into internal control systems. Must be able to break down complex situations into component parts and develop solutions in a logical, systematic way.

#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

About The Company

Our client is a leading software provider across the region. With offices across the globe, they aim to aid businesses in their digital transformation journey through cutting-edge technology products. As business activities continue to pick up, they are currently seeking an Administrative Specialist to join their team.

Your Future Role:

Reception

• To be the first point of contact for all visitors, calls/faxes and to redirect calls to the relevant departments
• To manage the company post, ensuring that all post is collected daily and on time, special/recorded delivery items are sent correctly
• Procure postal and courier services as and when required

Travel Desk

• Book travel arrangements including flights, train tickets, hotels, rental cars etc. for local and international staff
• Coordinate multi-day itineraries and travel arrangements for international staff, liase with their department and act as first point for the visitor
• Book travel arrangements for clients and candidates (internal interviews)

Office Administration

• To ensure the smooth running of the office.
• Ordering office stationery and other general office supplies (e.g. water, coffee) and equipment and ensuring supplies are kept at an optimum level.
• Update email groups, provide office related communications (e.g. parking, changes in office etc)
• Organize and coordinate internal events, like quarterly events and trainings
• Other administrative duties as required
• Liase with facility manager, e.g. regarding office lease paperwork, rental of parking spaces etc.
• Maintain lists for office keys, sim-cards, parking cards etc.
• To be responsible for facilities management including the organization/supervision of office maintenance, repair work and cleaning contractors.
• To be responsible for health and safety for the office, and fire evacuation procedures.

Finance

• Scanning local invoices, obtain approval and sending to SSC
• Archiving of invoices and expense reports
• AR collection support on case to case basis
• Support Finance team for all overdue invoices and credit issues.
• Ensure communication between cross-functional departments to ensure backlog invoices are paid or identify issues with customers

Sales Administration / Legal

• Support sales team with contract archiving (e.g. when physical copies need to stay in country) & ensure contracts are countersigned and copies sent to customer and stored in Contracts repository, depending on country organisation
• Support required levels of communication with other internal members to ensure orders are booked through to invoicing.
• Onboard Process for New Employees: Communication to all govt departments, ordering SW/HW Infrastructure, SIM Card, Health Insurance process, Access Keys, Stationery, together with HR

Requirements:

• At least 2 years relevant experience in business operations, administrative work and travel arrangements
• Excellent command of written and spoken English
• Knowledge and ability to use proficiently standard office computer software, including word processing, databases and spreadsheets
• Ability to demonstrate trust and confidentiality in the provision of administrative support
• Well-developed time management skills and the ability to prioritize

EA Licence: 17C8713

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Responsibilities:

• Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations
• Provide Level I & Level II service (complex service interventions requiring more than 4 hours of labour)
• Installation of instruments, AbbottLink, and automation
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation
• Assist with customer business reviews
• Schedule, perform and document hardware and software updates (TSBs) requiring more than 2 hours
• Deliver basic customer operator introductory training post install or post hardware or software upgrade
• Perform basic technical coaching and training for Abbott Ambassadors
• Service Sales and Service Cost Management
• Spare parts and inventory management
• Timely submitting and update reporting system (eg. CMS Next)
• Comply to Abbott Quality and Regulatory Compliance and policies
• Any other tasks assigned by management from time to time

Requirements:

• Bachelor’s degree in Medical Technology/Bioengineering or Electrical/Mechanical Engineering preferred
• Minimum 3 to 5 years’ experience in Field Service Engineering. Prior experience in diagnostics/medical devices industry preferred but open to candidates from other relevant industries.
• Willing to be on standby after work hours/ work overtime to resolve service issues when arises
• Successful engagement with customers, specifically key stakeholders and lab staff
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery
• Ability to identify and drive resolution of issues, technical expert for product line responsibility
• Excellent communication skills, experience in use of analytical tools and software
• Coaching and training skills

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Overview:

We are looking for a proactive and skilled Administrative and Marketing Specialist to join our team in Singapore. The ideal candidate will be able to effectively manage administrative duties while playing a key role in developing and implementing LinkedIn-based marketing strategies. This role is tailored for individuals who have a passion for social media marketing and are adept at fostering professional relationships online.

Responsibilities:

1. Administrative Duties:

• Oversee daily office operations, including organizing schedules, handling correspondence, and maintaining filing systems.
• Provide administrative support to the team, such as preparing documents and managing databases.
• Perform administration duties inclusive of management of stationery, purchase and maintenance of office equipment.
• Liaise with Government agencies relevant funding, grants applications, and claims.
• Any other ad-hoc duties as assigned.

2. Marketing Duties:

• Develop and implement a LinkedIn marketing strategy aligned with our brand's goals.
• Create engaging LinkedIn content, including posts, articles, and company updates to enhance brand visibility and engagement.
• Foster connections and interactions on LinkedIn to build a professional network and increase the company's reach.
• Analyze LinkedIn insights and metrics to refine strategies and report on performance.
• Collaborate with other marketing initiatives to ensure a cohesive online presence.
• Any other ad-hoc duties as assigned.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Proven experience in an administrative role; experience in social media or digital marketing, particularly LinkedIn, is highly preferred.
• Strong organizational, planning, and time-management skills.
• Excellent communication skills, both written and verbal, with a flair for professional social media communication.
• Proficiency in Microsoft Office Suite and LinkedIn analytics tools.
• Ability to work independently with minimal supervision and collaboratively in a team.
• Creative thinker with attention to detail and an understanding of branding principles.
• Familiarity with the global market, with a primary focus on Singapore and China, and understanding their respective business etiquettes.
• Ability to write and converse in English and Mandarin.

ABOUT THE ROLE:

Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

This initiative will explore the cocreation of value with customers who need more from their industry partners, potentially creating new, customized ways of creating value for both customers and Bayer. Offer clinical perspective and a strong understanding of patient workflow to customers. Promote Bayer's offer by presenting the product's value (i.e., customer, patient, economical) over features. Dig deeper into customer’s needs & challenges to achieve a holistic understanding of solution requirements.Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

As a Portfoio Solutions Specialist you will be responsible to build, develop and grow the assigned territory, including managing local/national tenders and ongoing and new funnels of devices in the assigned territory. To execute scientific activities in the assigned territory on driving product or solution strategies in the short, mid, and long term to achieve set business goals under the supervision of the Country Manager.

YOUR TASK AND RESPONSIBILITIES:

• Co-create new, innovative ways of partnering with a defined segment of customers - this will likely exhibit an orientation comfort in using Bayer products - Willingness to experiment with new days of doing business/ delivering outcomes, and a desire to engage with Bayer beyond image acquisition, expanding into a more holistic view of how Bayer can best impact patient and disease management.
• Energized by the challenge to create a vision and collaborate with a cross-functional team of internal and external stakeholders to develop a new innovative offering.
• Understand the healthcare operating model and relate to the mindset that addresses clinical and various stakeholder perspectives.
• OEM management – maintain and establish strong relationships to maximize market opportunities and strengthen business continuity and ongoing representation. Identify opportunities for strategic collaboration for further mutual clinical and commercial objectives.
• To identify and increase key opportunities in new accounts and manage the existing accounts with an entrepreneurial mindset (local/national tender and strategic customers)
• Train customers on the utilization of Bayer solutions beyond current product portfolio. Assist customer on making best use of product they have at hand. Increase adoption/implementation of the full offering of Bayer portfolio
• Facilitate training sessions, new product releases and launches, and implementing marketing activities, but not limited to product presentation, e-detailing, operation training, and congress and tradeshow.
• Develop a master call list and make five quality calls per week with outcome updates. Efficiency utilizes digital tools to perform advanced data mining such as prospect accounts, record and maintain customer database in RAD CRM platform, and coordinate the assigned territory activities with peers and field partners
• Ensure all scientific programs are effectively implemented and targeted for growth based on Return-on-Investment Planning
• Achieve profitable and sustainable growth and individual sales targets for the Radiology business.
• Generate and implement the annual territory plan on the assigned territory to develop the value proposition of each account, analyzing potential accounts for strategies, action plans, and resource planning.

WHO YOU ARE:

• Bachelor's or Degree in Business, Marketing, or clinically relevant field to radiography with an understanding of a clinical workflow.
• Min 3 years of working experience in radiology or at least 3-5 years of sales and marketing experience.
• Strong Presentation, facilitation, and interpersonal skills to coach others on using products and clinical applications. Increase results in terms of sales and quality with customers by excellence in clinical differentiation. Have the ability to lead and motivate others.
• Demonstrated entrepreneur mindset and experience developing and executing product solution proposals. Added value: Experience in procurement operating
• Demonstrated the right mindset with self-driving product knowledge and selling skills
• Demonstrated ability to lead efforts to discover, define and create tangible, mutually beneficial outcomes and ideas into well-defined plan that is actionable and measurable
• Excellent networking and collaboration skills and anticipatory problem-solver
• Good command of English