Nearest MRT: Labrador Park
Contract Duration: 11 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $3,450 per month

Job Responsibilities:

· Coordinate user research activities to gather feedback on new enhancement for an existing system. (E.g. create feedback questionnaires and coordinating interviews).

· Support in the continual user story refinement for accurate and up-to-date requirement documentations.

· Support development process and operations such as UAT, Live Verification etc.

· Provide basic troubleshooting support to users encountering issues with the digital platform and coordinate bug triage activities.

· Manage the onboarding of new solutions onto the innovation marketplace.

· Manage and collate of statistics and reporting on product health, management reporting and project progress.

· Manage documentation of operational processes and procedures related to the digital platform.

· Perform other duties as assigned to support the end-to-end innovation processes and workflows put in place.

Job Requirements:

· Minimum Diploma in any discipline

· Experience in Project Management and has a keen interest in the digital space and an appreciation of technologies

· Only Singaporeans.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Description

Perform full facial, slimming, hair removal, and/or wellness treatments for the customer.

Provide basic professional skin or body analysis and consultation.

Handle customer enquiries, booking of appointments and receive customers upon arrival.

Identify customers’ needs and recommend suitable products and treatments to customers.

Keeping good relationships and building a rapport with clients to ensure retention and referrals.

Requirements:

Min 2-3 years of related working experience required.

A candidate who has a beauty/beautician-certified certificate will be an advantage

Team player, passionate to assist customers to achieve their goals.

Willing to learn, positive working attitude.

Good interpersonal skills, customer oriented.

• Receiving customer bookings and arranging appointments over the phone
• Receiving and greeting walk-in customers on arrival
• Providing skincare guidelines to customers
• Providing deep tissue, hot stone, Indian head and Swedish massage
• Cleaning and sterilising beauty treatment equipment
• Performing brow tinting, manicures and nail extensions
• Keeping track of lotions, nail polishes, facial creams, and other beauty products
• Recognising problems and referring customers to dermatologists, plastic surgeons, chiropractors and physiotherapists or other medical practitioners
• Collaborating with the staff to keep the work area clean and create a pleasant atmosphere for the clients

Job Purpose

The Content Specialist is an integral part of the in-house production team to capture, produce and edit videos, photos and other multimedia content to showcase stories. The content seeks to increase awareness of key narratives as well as behind-the-scenes efforts. The Content Specialist is required to have advanced skills in video production and creative editing with a fine eye for storytelling to enhance brand reputation.

Responsibilities

• Create and develop multimedia (audio/video) social media content, brand marketing videos by leveraging AI, and to support company-wide projects for publicity
• Script, storyboard, art direction, allocate resources, set deadlines, work with internal staff and determine optimal modes of media channels for amplification
• Work independently as well as part of a team to establish project deliverables
• Collaborate closely with internal and external stakeholders to help facilitate the creation of multimedia content
• Plan photo and video shoots; scout, select and prepare shoot locations
• Develop production schedules and seek the necessary approvals prior to the production shoot
• If required to, select and hire additional crew and talent; direct and coach talent; make transportation arrangements for crew, talent and equipment; and ensure all location power needs are met
• Record and edit video, photo and sound projects, including selecting program format for final output, capturing/importing media, organising raw media, editing footage and sound files, creating and inserting static and motion graphics, titling, adding music/voice-over/sfx, media management and archiving project media
• Manage video and photo library and will need to be in charge of the production equipment
• Use analytics or understanding of social media trends to help curate and create content

Qualifications & Work Experience

• Diploma / Bachelor’s Degree preferably in Film, Graphic, Multimedia or related discipline with experience in production and video editing
• 1 - 5 years of directing and editing of social media content

Skills

Technical skills include:

• Video production includes familiarity with DSLR cameras, various HD and SD formats, preproduction/planning, studio and field production, lighting/grip, scriptwriting, storyboarding and photography
• Pre-production planning
• Post-production entails digital video editing, still and motion graphics design, and video compression for multiple delivery platforms
• Expert level knowledge of Adobe Illustrator, Photoshop and Final Cut Pro
• Basic understanding and usage of Canva (or similar)
• Excellent photography skills

Generic skills include:

• Meticulous with strong organisational skills, and enjoys teamwork
• Constantly strives to develop skills and explore new techniques, and shares skill knowledge and tactics with the team
• Excellent communication skills, positive attitude and experience working with other departments and external vendors
• Able to work in a fast-paced environment, and always looking out for new ways to refresh content to engage different audiences

Our client is a well-established multinational corporation, serving as a one-stop communication provider in Southeast Asia. They offer comprehensive solutions and services to meet diverse business needs in the region. They are seeking for a Japanese-speaking Digital Marketing Specialist to boost their digital presence in Singapore and the APAC region. This role focuses on lead generation, social media management, SEO, Google Ads, and event planning.

Key Responsibilities:

1. Manage and grow company's social media accounts to drive leads.
2. Optimize the website for SEO and manage Google Ads campaigns.
3. Plan and execute events (webinars, exhibitions) for lead generation.
4. Implement lead nurturing campaigns using email marketing and personalized messaging.
5. Collaborate with HQ in Japan to adapt marketing strategies for the APAC region.
6. Utilize Salesforce and Marketo for effective CRM management.

Requirements:

1. Bachelor’s degree in Marketing, Communications, or related field.
2. 3+ years of B2B digital marketing experience.
3. Strong skills in social media, SEO, Google Ads, and data analysis.
4. Excellent communication skills and proficiency in Japanese.

To apply, please send your latest resume, in word format outlining your relevant experience and qualifications to [email protected]. We look forward hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes.

Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

Our client is a reputable and growing MNC (Consumer sector) with strong presence across Asia. To facilitate their company growth, they are looking for a high calibre (Senior) Specialist/ Assistant Manager to join their Risk & Corporate Assurance team, your responsibilities will include:

• Reporting to the Internal Audit Director and work in different project teams
• Responsible for operational audit, identifying and minimizing risks and control areas
• Review and enhance existing internal audit procedures and risk management for the Group from the regional and global perspectives
• Perform Audit work including Internal control and projects reviews, drafting audit reports, reviews on business applications according to standards
• Review and improve business processes e,g, Inventory Cycle, Cash Cycle, Sales and Purchase Cycles
• Ensure the Risk and Compliance are complied with the Group policy and the standards
• Being a strong business partner with the internal audit teams (e.g. IT audit, Risk & Compliance function etc) in other offices
• Leading audit and risk projects, identifying and resolving the key risk areas especially related to the business operation
• Assist with the preparation Management and Audit Committee Reporting
• Communicate with external auditors, regulator and head-office to resolve the assigned projects

Requirements:

• Degree holder in Business Administration Accounting/ Finance or similar discipline
• Qualified accountant and other qualifications, including CIA, CISA etc. is a plus
• At least 3 years working experiences, accumulated from Accounting and/ or Risk & Compliance or Audit Or combined of them
• Previous experiences in Manufacturing/ Chemicals/ Production and Supply Chain are preferred
• Positive attitude who is keen to learn and grow with the company
• Excellent stakeholder management and able to communicate with senior management
• Strong team player with excellent business acumen
• Details-minded, analytical and structured
• Excellent communication and business partnership skills
• Excellent problem-solving and leadership skills
• Strong command of languages (speaking, reading and writing) for both English and Chinese to work smoothly with different stakeholders (China-based and worldwide)
• Occasional Travel is needed (Mostly across Asia)

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Guest Service Executive at Conrad Hotels and Resorts engages with our guests throughout their entire hospitality experience. From check-in to check-out, to resolving guest challenges and fulfilling guest’s requests during their stay. The Front Desk Team is always prepared to respond to guest requests promptly and in a courteous and genuine manner, and more.

What will I be doing?

As a Front Desk Guest Service Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Desk Guest Service Executive truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to the highest standards:

• Check guest arrival reports prior to guest’s arrival and coordinate with Housekeeping on room allocations.
• Be responsible for special requests on room assignments such as e check-ins, digital key check-in, and Kerbside check-in.
• Welcome guests and efficiently handle the check-in and check-out procedures, adhering to the hotel's brand standards and Forbes guidelines, all while maintaining a warm and welcoming demeanour.
• Ensure that all registration cards are signed upon guests' arrival and that the check-out cashiering procedure is accurately executed.
• Promote and administer Hilton marketing programs and Hilton loyalty program, Hilton Honors, and provide necessary amenities to Hilton Honors members accordingly.
• Ensure all rooms meet the highest quality standards and include all requested preferences and amenities before Guest arrival.
• Serve as the main point of contact for guests and ensure hotel departments are fully briefed on Guest requirements
• Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Attend to Guest complaints and issues and to handle them first before escalating to the Assistant Manager or Manager on Duty
• To be able to handle room reservation related enquiries
• Manage the Reception Desk by ensuring stocks are replenished accordingly
• Support new team members in any areas that they are not yet competent to handle independently
• Familiarize with credit policies and maintain accurate log of credit arrangements
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Maintain a warm and friendly tone at all time when answering, transferring and ending a phone call
• Ensure all wake up calls take place at the correct time and day
• Handle emergency calls immediately and relay comprehensive and accurate information, as required
• Demonstrate a high level of customer service at all times
• Comply with hotel security, fire regulations and all health and safety legislation
• Attend appropriate training courses, when required
• Follow company brand standards and Forbes guidelines.
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Review all-upcoming groups within the next 7 days and do all necessary preparations where possible
• Ensure that Bell Service have enough manpower to handle group arrival and departure
• Ensure close communication with the Bell Service team
• Produce a weekly Group Movement sheet, advising all departments of relevant information, i.e. venue for breakfast etc.
• Review in-house groups which had arrived on the previous day and ensure that follow ups had been completed
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Guest Service Executive serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• 2 years of experience in a luxury hotel, leisure or any customer service experience related sectors
• Possesses the ability to work effectively under pressure and manage stressful situations, especially during peak periods, while maintaining meticulous attention to detail.
• Demonstrates exceptional interpersonal and communication skills aimed at ensuring overall guest satisfaction.
• A passion for delivering exceptional levels of Guest service
• Ability to multi-task while maintaining a positive attitude when working with Guests
• Computer literate and able to navigate through Hotel systems
• Professional manner with an emphasis on hospitality and guest service
• Proven ability to listen and respond to demanding Guest needs
• Conflict resolution experience

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities:

• Sales Leadership and Growth:
  • Spearhead and drive independent sales growth within Singapore.
• Customer Relationship Management:
  • Build and sustain long-term relationships with key stakeholders, including doctors, medical specialists, and key opinion leaders (KOLs), while also seeking out new connections.
• Clinical and Scientific Detailing:
  • Conduct clinical and scientific presentations to doctors, with a focus on acquiring and expanding new accounts.
• Field Engagement:
  • Regularly engage in field activities, meet with customers, and ensure consistent follow-ups with accounts.
• Strategic Sales Planning:
  • Develop and implement strategic sales plans, including weekly field visit schedules and daily visits to clinics, KOLs, and potential new accounts, to meet or exceed company sales goals.
• Collaboration and Reporting:
  • Work closely with the Sales Supervisor to align on sales strategies and achieve or surpass sales targets set by management.
  • Provide detailed weekly sales reports to the management team, highlighting progress, challenges, and potential opportunities.
• Brand Representation:
  • Represent Moleac at exhibitions and conferences to enhance brand visibility and contribute to brand expansion in Singapore.

Qualifications:

• Educational Background:
  • Degree in Life Sciences or Pharmaceutical Science.
• Experience:
  • At least 1-2 years of field sales experience in the pharmaceutical sector within the Singapore healthcare system, including hospitals, clinics, and healthcare centers.
• Skills and Expertise:
  • Proven experience in engaging with healthcare professionals, including product detailing and promotion.
  • Demonstrated success in achieving sales targets and market growth within Singapore.
  • Results-oriented with a strong focus on meeting sales objectives.
  • Consistent and disciplined in field visits to hospitals and clinics.
  • Existing network or relationships with healthcare professionals in Singapore is advantageous.
  • Strong interpersonal and relationship-building skills.
  • Excellent communication abilities, including confidence and proficiency in interacting with doctors.
  • Capable of working independently and autonomously.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Key Responsibilities:

• Prepare and review registration and variation dossiers for regulatory submissions, ensuring accuracy, scientific rigor, and adherence to documentation practices.
• Coordinate with international partners and regulatory consultants to support overseas registrations, aligning with company strategies and timelines.
• Work collaboratively with stakeholders on all aspects of product lifecycle management to ensure regulatory and quality compliance and support commercialization continuity.
• Maintain and update a database of relevant health product regulations, standards, and guidance documents, and interpret new regulations to assess their impact on products.
• Review promotional materials to ensure compliance with regulatory guidelines.
• Participate in regulatory inspections and internal audits both locally and abroad as needed.
• Develop and maintain effective relationships with local authorities and industry associations, providing regulatory support for clinical trials and ethics committee submissions.
• Assist with Good Distribution Practice (GDP) and quality assurance matters.
• Lead and support project teams to achieve business objectives.
• Help formulate regulatory strategies that align with registration timelines and business goals.
• Provide guidance and mentorship to junior regulatory affairs staff and interns to enhance their skills.

Qualifications:

• Degree in life sciences or pharmacy with 3 to 5 years of relevant experience; prior regulatory experience in a regional context is advantageous.
• Familiarity with international regulatory guidelines such as ICH, ASEAN, USFDA, and EU. Experience with food supplements or herbal medicine regulations in Europe, North America, or Asia Pacific is a plus.
• Strong understanding of GMP, GDP, and quality management systems is desirable.
• Resourceful with strong analytical and problem-solving abilities.
• Capable of prioritizing tasks and working efficiently in a fast-paced environment.
• Excellent team player with strong interpersonal skills.
• Experienced in mentoring interns or junior team members.
• Driven and results-oriented, able to coordinate effectively with internal and external stakeholders to meet deadlines.
• Flexible and adaptable to changing business objectives.
• Proficiency in English (both written and spoken) is required; additional language skills, such as Mandarin, are a significant advantage for liaising with external CMOs and partners.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Nearest MRT: City Hall
Contract Duration: 2 years contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $5,000 per month

Responsibilities:

· To utilise existing HR and Payroll Systems (i.e. WorkDay and Excelity) for employees’ compensation change (as required) and all payroll processes.

· To reconcile the internal/external interfaces against payroll reports and ensure accuracy in payouts (i.e. medical benefits interface system, interface for deductions, etc).

· To process minimally two (2) payroll cycles per month within the set deadlines.

· To liaise with internal and external stakeholders for personal tax reporting, process annual income tax filing.

· To provide and generate monthly/ ad-hoc payroll reports

· To troubleshoot with internal and external stakeholders on payroll issues.

· To coordinate and perform User Acceptance Tests for payroll tasks as and when required.

· Any other duties as assigned.

Requirements:

· Minimum Diploma in any discipline.

· At least 2 years of experience in payroll for companies / agencies with more than 300 headcounts.

· Good understanding of whole payroll cycle, CPF Act and taxation regulations.

· Experience with WorkDay and Excelity systems will be an advantage.

· Immediate Starters are preferred (Not serving notice).

· Only Singaporeans

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

We are seeking a customer service associate for our client, ST Engineering. Details as follows:

Job Description:

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Candidate with prior experience in outbound call preferred

• Candidate with prior experience in front desk management preferred

• Basic Computer knowledge (Microsoft Excel and Word)

• Have a pleasant disposition with a positive attitude

• Excellent in customer service delivery

• Organised, self-motivated, and result-oriented individual

• Demonstrate a sense of urgency and work well under pressure as an individual and in a team

• Good verbal & written communication and interpersonal skills

• GCE ‘O’ levels and above

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Provide day-to-day technical support and trouble-shooting of hardware and software in relation to POS system, Retail Inventory System, IT Security System and Office Automation System
• Provide system roll-out support and user training
• Set up and maintain servers/PCs and networking equipments
• Prepare and monitor IT Budget
• Manage hardware and software vendors.

Requirements:

• Higher diploma or degree holder in Information Technology or related field
• Minimum of 2 years experience in Application Support and User Training
• Experience in RDBMS such as Sybase ASA or SQL Server
• Knowledge in POS and Retail Inventory System is an advantage
• Experience in providing WAN/LAN administration and support
• Experience in administering and maintaining the Active Directory (AD) environment, including user accounts, group policies, and domain controllers
• Experience in managing and maintaining the VMWare infrastructure, including virtual machine deployment, resources allocation, and performance optimization
• Experience in configuring, monitoring, and troubleshooting UTM firewalls
• MCSE holder is preferable
• Strong interpersonal and communication skills with vendors and users from different levels
• Good command of written and spoken English and Cantonese is prefer
• Able to work independently.
• Outdoor work is required.
• Require to support shared service

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License: 13C6305

Reg. No.: R24122460

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Applications are invited for the appointment of Library Specialist, Collection Management & Strategies, at SMU Libraries (Singapore Management University). We are seeking an enthusiastic, innovative and experienced professional to join our team. The position holder will support SMU Libraries' mission by assisting in the provision, management and organization of information resources at both the Li Ka Shing Library and the Kwa Geok Choo Law Library.

Requirements:

• Diploma holder in any disciplines, or Degree holder with an interest in working in an academic library setting.
• Work experiences in an academic library setting would be advantageous
• Proficiency or familiarity with Library software, e.g. Alma, Rialto, Leganto, Primo and OCLC Connexion would be advantageous
• Proficiency in Microsoft Office
• Strong communication (written & spoken) and interpersonal skills
• Ability to develop and maintain relations with faculty, staff and students
• Possess a user-focused approach in daily operations, focusing on developing and maintaining relations with all stakeholders (e.g. faculty, staff, students and vendors)
• Able to work independently on multiple tasks as well as effectively as a member of a team

• Oversee the purchase and subscription of books, media, journals, and databases to ensure timely receipt and readiness for shelving and circulation. Ensure the discoverability and accessibility of electronic resources.
• Manage bibliographic records and ensure accuracy and compliance with cataloging standards.
• Serve as the primary contact with external vendors, ensuring compliance with university procurement policies.
• Conduct general housekeeping of physical collections, support maintenance activities, update usage statistics, and assist in digital preservation.
• Assist in managing interlibrary loan services for both physical and digital materials.
• Process and monitor assigned reading lists, adhering to workflow guidelines and fair use/copyright laws.
• Support service desk operations, participate in projects and taskforces, and perform additional duties as assigned by Reporting Officer.

More details on the position is available via link: JD_Library Specialist_CMS_Jun2024 .pdf (smu.edu.sg)

How to Apply:

Interested applicants, please email your resumes with a covering letter to [email protected]. The covering letter must state the applicants' responses to the selection criteria. Only short-listed candidates will be contacted.

#LI-EH1

We are seeking a customer service associate for our client, ST Engineering. Details as follows:

Job Description:

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Candidate with prior experience in outbound call preferred

• Candidate with prior experience in front desk management preferred

• Basic Computer knowledge (Microsoft Excel and Word)

• Have a pleasant disposition with a positive attitude

• Excellent in customer service delivery

• Organised, self-motivated, and result-oriented individual

• Demonstrate a sense of urgency and work well under pressure as an individual and in a team

• Good verbal & written communication and interpersonal skills

• GCE ‘O’ levels and above

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

You will be responsible for a variety of tasks related to customer service, administrative support, and office management

Responsibilities:

1. Receive and welcome the visitors with a polite and cheerful disposition
2. Register and enroll visitors facial recognition efficiently and accurately
3. Provide efficient queue management and crowd control where needed
4. Protect and maintain accurate and updated visitor records according to PDPA requirements
5. Key management including issue, return and accounting for all keys on a daily basis
6. Able to multitask and to work fast
7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
8. Monitor attendance and prepare report as needed.
9. Comply and adhere to SOPs, policies, guidelines and processes
10. Flexibility to change roster should there be a need to.
11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
12. To participate in digitisation exercises, organising files and documents as necessary.

Requirements:

• Track record for excellent Customer Service
• Good interpersonal and communication skills
• Good command of English (written and spoken)
• IT savvy and familiar with common software
• WSQ certification in customer service is an advantage
  

If you think you meet the above requirements and would like to apply, please send a short cover note and your resume in MS Word format to [email protected] with the following details :

• Position applying for
• Current remuneration
• Expected remuneration
• Notice period

EA License No : 06C4642 | EA Reg No : R23118801 Grace Tam

Kindly note that only shortlisted candidates will be notified.

 I partner with store teams to execute the Brand VM framework, whilst protecting best sellers and customer experience.

 I train retail teams to execute the VMD and inspect execution.

 I identify key looks on the street, adapting in store execution to deliver newness and reflect the local customer.

 I live in stores, provide feedback and implement action plans to deliver VM directives and drive sales.

 I assess store needs and use my judgement to make locally-relevant decisions that maximise sales.

 I manage and execute VM event set-ups in store.

 I deliver the monthly visual set in line with the brand plan and milestone calendar, staying disciplined to the VM directive.

 I train and coach others to deliver store presentation within the VM framework.

 I inspect execution of trade actions.

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Perform other reasonable job duties as requested.

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

With a track record of success since 1998, we prioritize Quality, Speed, and Technology to ensure the perfect match between candidate and job opening.

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

IT Service Desk Engineer

Job Title: IT Support Engineer

Work Location: Central, Singapore

Job Type: 1 to 3 Years Contract, subject to renewal

About the Role:

The role focuses on providing comprehensive ICT support, including Desktop/Portable computers, software, CLIENT applications, and basic network issues. The ideal candidate will serve as the Single-point-of-contact (SPOC) for Helpdesk services, analyze business requirements, develop system solutions, and ensure quality through testing. Responsibilities include supporting users during UAT and post-implementation, maintaining documentation, and collaborating with stakeholders. The candidate will also participate in ICT projects such as upgrades, maintenance, and relocations.

Primary Responsibilities:

1) Service Desk Support Services:

· Serve as the Single-point-of-contact (‘SPOC’) for Helpdesk support services, providing comprehensive phone and onsite support for ICT-related issues (Desktop/Portable computers, standard software, CLIENT applications, Laptops, PCs, Printers, Scanners, Storage servers, and basic network issues), ensuring timely follow-up and resolution of all incidents/issues/requests.

· Follow up on and close all incidents/issues/requests accordingly.

· Immediately report and support production by providing solutions when incidents occur.

· Maintain documentation and improve Standard Operating Procedures.

2) On-site Support Services:

· Deliver on-site support for Desktop/Portable computers, standard off-the-shelf software, and application as needed.

· Assist in basic server and network setup/configuration, including monitoring system capacity and availability.

· Participate in other ICT-related projects or activities such as upgrades, changes, maintenance, and relocations.

Job Requirements:

· Higher Nitec or Diploma in IT, Computer Science, Information Technology, or related field.

· Preferably with some relevant working experience and proficiency with Email applications and software used in industries such as Insurance, Pharmaceutical, Healthcare, Real Estate, or Hospitality.

· Possess ITIL Foundation certification.

· Strong interest in providing business application technical support to corporate end users.

· Customer-oriented, patient, and a strong team player.

· Good communication skills.

· Fresh IT graduates are welcome to apply.

How to Apply:

Ready to join Thatz? Apply through our NextGig job portal: https://nextgig.asia or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

Lead Sourcing & Commodity Management Specialist (SEA)

US MNC

The Role:

• Lead the supplier selection, qualification, development, and overall supplier management, including managing the entire contract life cycle from Request for Proposal to supplier exit.
• Responsible for multiple categories of procurement to achieve variable cost productivity, cash flow, and controllership goals.
• Develops practical and innovative ways to identify and meet goals.
• Responsible for work that is less defined in scope and has the understanding and experience to execute business objectives.
• Balance strategy development with the tactical execution necessary to execute cost reduction projects through contract negotiation, process changes, and implementation of sustainable cost controls.
• Develop technical and market expertise in commodity area.
• Closely monitor supplier performance to plan and work with the suppliers to manage any required recovery plans/actions. Ensure any quality issues have the appropriate focus.
• Coordinate with factories to ensure supply meets any and all demand requirements.
• Hold weekly reviews with suppliers. Track any Red Flags that impede supplier performance and control revisions at Suppliers.
• Conduct Capacity Audits
• Environmental, Health & Safety (EHS) Compliance and Expectations:
• To ensure 100% compliance with the Safe Production Law and with company's EHS Policy,

Job Requirements:

• Bachelor degree in Engineering
• At least 5 years of experience in a Sourcing and Program Management position
• Metallic sourcing and sand casting relative experience is must.
• Experience in casting machining is a plus
• Strong communication skills
• Strong interpersonal and leadership skills
• Ability to cope with multiple complex situations daily
• Negotiation expertise is a must

Looking for enrolled/assistant nurse to work in an orthopaedic specialist clinic. Job scope includes assisting doctor in running the clinic including registration of patients, answering phone calls, clinic paperwork, assist in arranging for surgery and do wound dressing , typing case notes for doctor during consultation, etc.

Pleasant work environment. Please submit resume with description of relevant job experience.

Job Scope:

• To support business development efforts during pre-sales, implementation, and post-sales support by:

1.Providing technical expertise to internal and external stakeholders.

2.Designing and presenting ecommerce solutions for clients and partners

3.Conducting internal and external training

• Point of contact point between technology team and business / product development team technical issues/bugs.
• Able to decipher/decode merchant logs and troubleshoot.
• To review and coordinate the enhancement of partner solutions, also ensuring that relevant technical documentation and materials are up to date.
• To work with other teams within the company for multi-country solutions
• Assist with merchant integration and support integration related queries, deciphering/decoding merchant logs and troubleshoot
• Monitor daily batch jobs and operational functions within the systems
• Manage merchant helpdesk or merchant/customer issues and maintain work with technical teams to provide visibility on the issue and resolution (including providing the RCA).
• System monitoring and SLA follow ups.

Qualifications:

• 3 years working experience in payment, retail or IT solutions vendors
• Extensive pre-sales / post –sales or consulting experience
• Experience in fintech, payment gateway would be an advantage
• API-based programming skills is an advantage
• Solid understanding of front-to-back payment processes
• Excellent client-facing, communication and presentation

Description

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Job Responsibilities:

Appraisals and Evaluations:

• Conduct thorough appraisals of jewelry items to determine their value
• Provide accurate and detailed documentation for appraised items
• Stay updated on current market trends and pricing for precious metals and gemstones

Customer Service

• Greet and assist customers in selecting and purchasing jewelry
• Provide knowledgeable and professional advice on jewelry selections
• Handle customer inquiries, complaints, and requests promptly and courteously

Sales and Marketing

• Promote and sell jewelry products to meet sales targets
• Assist in organizing and displaying merchandise in an attractive manner
• Participate in store events and promotions to drive sales

Fashion Advisory

• Achieve individual and store sales targets through effective sales techniques
• Upsell and cross-sell products to maximize sales opportunities
• Process sales transactions accurately and efficiently

Inventory Management

• Maintain accurate records of jewelry inventory, including sales, repairs, and appraisals
• Conduct regular inventory checks and audits
• Ensure the security and proper storage of valuable items

Administrative Duties

• Process sales transactions and handle cash register operations
• Maintain customer records and follow up on special orders and repairs
• Prepare and send out customer notifications for completed repairs or custom orders

Stakeholder Management

• Communicate with counterpart from London as the main liaison in regards to all jewellery related matters

Requirements

• Minimum of 2 years experience in fine jewelry background
• Proven experience in luxury fashion retail or a related field is a plus.
• GIA (Gemological Institute of America) certified is a plus
• Strong passion for luxury fashion and a keen sense of style.
• Proficient in Microsoft Excel
• Exceptional interpersonal and communication skills.
• Ability to work in a fast-paced, dynamic, and high-end retail environment.
• Sales-driven with a track record of meeting or exceeding sales targets.
• Knowledge of fine jewelry and diamonds

Job Role:

· Enable client activities through timely action on client requests with high precision

· Leverage leading technology tools to automate and improve efficiency

· Collaborate well with partners from various functions and come up with innovative solutions for our clients

· Maintain client privacy by demonstrating sensitivity and keen understanding of data confidentiality

· Protect the bank by maintaining in-depth awareness of potential breaches and act proactively to prevent their occurrence.

Skills and Qualifications:

· University degree, preferably in banking or finance related discipline

· Several years of experience in bank operational roles, preferably wealth management related

· Keen understanding of client lifecycle processes which includes documentation, screening and static change

· Good client service mindset with excellent communication and problem solving skills

· Strong risk and control mindset with a structured and logical approach to analysis and problem-solving

Additional points:

· Fresh grads with Internship exp in a Bank on the Operations side either Back office or Middle office

· People up to 2 years of exp in any Bank Ops role in Back office Or Middle office -Candidate has worked in any of the Run The Bank Process

· The candidate needs to demonstrate a level of efficiency and attention to detail while under pressure strictly adhering to timelines

· Candidates with good communications skills