Founded in 1996, Huabao Flavours & Fragrances Co., Ltd. is the largest Flavour & Fragrance house in China, engaged in the research & development, production, sales and services of tobacco flavors, food flavours, fragrances and food ingredients. Our company in Singapore - Huabao Asia Pacific Pte Ltd is currently looking for dedicated and talented individuals to join the team.

Procurement Manager & Sales Support Specialist

Job Description:

1. Execute purchase orders and contracts, and implement purchase procedures
2. Strong knowledge and skills price negotiation, planning and order process
3. Implement and improve the cost reduction and control plan
4. Develop, assess, and manage suppliers, and maintain their relationships
5. Fill in the relevant procurement form, and prepare the procurement analysis (supplier market dynamics and risks etc) and summary report
6. Familiar with raw materials procurement in flavour or food ingredient industry
7. Collaborate with internal stakeholders to achieve business objectives
8. Prepare in-depth analysis in support of sourcing strategy development

Requirement

1. Degree in international trade, fine chemistry or related fields
2. 3 years + of experience in raw material procurement (chemical/flavour/food ingredient) and foreign trade related work, familiar with general custom clearance procedures
3. Experience and knowledge in strategic buying
4. Familiar with the import and export operation process, and the policies of the customs inspection
5. Must be familiar with import operations such as bonded warehouse and general trade procedure
6. Work proactively & open minded and willing to learn new skill set
7. Good communication skill to persuade and influence both internal and external stakeholders

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

AFTERSHOCK PC is a leading Gaming PC company headquartered in Singapore with Markets in Australia and Malaysia. We focus on building the best custom-built PCs used by gamers, enthusiasts and performance users and are committed to deliver industry leading customer service.As a Front Desk Officer, you will be greeting visitors professionally, determining the nature and purpose of their visit. Ensure guests’ requests and queries are attended to promptly, politely, and efficiently.

Job Responsibilities:

• Responsible for day-to-day front desk reception duties which includes handling the Service Desk at Aftershock PC.
• Daily tasks include answering inquiries, taking in devices (laptop, desktops) for servicing.
• Ensure that customers’ forms are fill up and key into the system.
• Arranging for delivery during off-peak hours/ non-peak hours.
• Manage customer expectations and provide excellent customer service.
• Able to carry a heavy load (Such as Desktop) when required.
  

Job Requirements:

• Prior experience as a Receptionist or Customer Service Officer will be preferred.
• Training will be provided.
• Professional and pleasant disposition.
• Excellent verbal communication skills.

Working hours: 5-days work week (4 days on weekdays + 1 Saturday, From 11am-8pm)

Summary

At Apple, we believe in the power of technology to enrich people’s lives. Everything we build is designed—first and foremost—with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Ad Platforms team applies that belief by delivering ads that contribute, helping people discover content, supporting creators, and protecting and respecting everyone’s privacy. Because when advertising is done right, it benefits everyone.

We are seeking for a Platform Specialist with a real passion for B2B sales to join our Search Ads team to help developers and marketers of all sizes drive discovery of their apps across the App Store by doing advertising the right way. Platform Specialists at Apple are key contributors on the team who have very strong communication and interpersonal skills, are highly analytical, resourceful, customer focused, team oriented, and can work independently to meet revenue and business objectives. You have a proven track record of meeting or exceeding revenue targets in the mobile and app developer space in the Vietnam market with performance type advertisers and agencies by utilizing Apple Search ads.

Key Qualifications

• Relevant years working experience in performance media sales for the Vietnam market.
• Deep knowledge of the Vietnam media landscape and mobile advertising landscape, in particular gaming, productivities & utilities, ecommerce, finance, and/or education (both local and cross-border advertising).
• Extensive background understanding Performance Advertisers’ needs, expectations, their go-to market strategies and how they measure success (preferably in the search and display marketing ecosystem) through client interactions with both mid to senior management.
• Strategic selling aptitude working with performance and display advertisers as well as advertising agencies and is confident interacting with mobile measurement partners (MMPs)
• Strong in collaboration, analytical, prioritization, troubleshooting and problem-solving skills.
• Experience working with data and relaying it in a thoughtful and cohesive manner through effective visualization to help customers grow their business.
• Organized and efficient, with the ability to perform under tight deadlines.
• Ability to focus on the details.
• Excellent verbal and written communication skills which includes effective presentations skills both in person and over video conferencing.
• Extremely professional and have a positive demeaner.

Description

Collaborate with advertisers on the best and most efficient ways to identify opportunities, optimize and maximize their business objectives through our platform Use search and display marketing experience to drive efficiencies and steer advertiser strategy. Build, shape and deliver campaign metrics to help grow the clients' business. Build and nurture a positive relationship with the client, which may include developers, marketers, and advertising agencies. Be an expert of the tools that are built to support the business. Use of internal and external data sets to understand how to best help grow advertisers’ business. Work closely with sales, marketing, research, product, analytical and operational teams to give guidance on what’s moving the industry.

Additional Requirements

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Summary

At Apple, we believe in the power of technology to enrich people’s lives. Everything we build is designed—first and foremost—with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Ad Platforms team applies that belief by delivering ads that contribute, helping people discover content, supporting creators, and protecting and respecting everyone’s privacy. Because when advertising is done right, it benefits everyone.

We are seeking for a Platform Specialist with a real passion for B2B sales to join our Search Ads team to help developers and marketers of all sizes drive discovery of their apps across the App Store by doing advertising the right way. Platform Specialists at Apple are key contributors on the team who have very strong communication and interpersonal skills, are highly analytical, resourceful, customer focused, team oriented, and can work independently to meet revenue and business objectives. You have a proven track record of meeting or exceeding revenue targets in the mobile and app developer space in the Vietnam market with performance type advertisers and agencies by utilizing Apple Search ads.

Key Qualifications

• Relevant years working experience in performance media sales for the Vietnam market.
• Deep knowledge of the Vietnam media landscape and mobile advertising landscape, in particular gaming, productivities & utilities, ecommerce, finance, and/or education (both local and cross-border advertising).
• Extensive background understanding Performance Advertisers’ needs, expectations, their go-to market strategies and how they measure success (preferably in the search and display marketing ecosystem) through client interactions with both mid to senior management.
• Strategic selling aptitude working with performance and display advertisers as well as advertising agencies and is confident interacting with mobile measurement partners (MMPs)
• Strong in collaboration, analytical, prioritization, troubleshooting and problem-solving skills.
• Experience working with data and relaying it in a thoughtful and cohesive manner through effective visualization to help customers grow their business.
• Organized and efficient, with the ability to perform under tight deadlines.
• Ability to focus on the details.
• Excellent verbal and written communication skills which includes effective presentations skills both in person and over video conferencing.
• Extremely professional and have a positive demeaner.

Description

Collaborate with advertisers on the best and most efficient ways to identify opportunities, optimize and maximize their business objectives through our platform Use search and display marketing experience to drive efficiencies and steer advertiser strategy. Build, shape and deliver campaign metrics to help grow the clients' business. Build and nurture a positive relationship with the client, which may include developers, marketers, and advertising agencies. Be an expert of the tools that are built to support the business. Use of internal and external data sets to understand how to best help grow advertisers’ business. Work closely with sales, marketing, research, product, analytical and operational teams to give guidance on what’s moving the industry.

Additional Requirements

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are seeking a Customer Service Specialist to join our team and serve as our company's frontline representative. The ideal candidate will possess excellent communication skills, a strong customer-centric mindset, and a passion for delivering exceptional service.

As a Customer Service Specialist, you will be crucial in ensuring exceptional customer experiences for our clients in the Marine and Oil and gas sectors. From order initiation to delivery, you will be the main point of contact, addressing inquiries, providing product information, and ensuring seamless transactions.

Responsibilities:

• Serve as the primary point of contact for customer inquiries.
• Respond promptly to customer inquiries with professionalism, courtesy, and accuracy.
• Assist customers in selecting the appropriate PPE products based on their needs and requirements.
• Process orders, returns, and exchanges efficiently and accurately.
• Provide product information, pricing, and availability to customers as needed.
• Address customer complaints, concerns, and feedback promptly and effectively, striving for resolution and customer satisfaction.
• Maintain accurate records of customer interactions, transactions, and inquiries using our CRM system.
• Stay updated on product knowledge, industry trends, and company policies to address customer inquiries and provide effective assistance.
• Identify opportunities for process improvements and contribute to initiatives to enhance the overall customer experience.

Qualifications:

• Bachelor's degree or any equivalent. additional education or certification in customer service is a plus.
• Previous experience in customer service, preferably in a similar industry or environment.
• Strong interpersonal and communication skills, both verbal and written.
• Exceptional problem-solving abilities and a customer-centric mindset.
• Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Attention to detail and accuracy in data entry and order processing.
• A positive attitude, patience, and empathy when interacting with customers.
• Flexibility to work occasional evenings, weekends, or holidays as needed.

Join our team and be part of our mission to deliver high-quality PPE products and outstanding customer service to our valued customers.

About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

We are seeking a highly skilled and motivated Cloud Security Specialist to join our dynamic team and play a pivotal role in ensuring the security, integrity, and compliance of our cloud-based systems and applications. As a Cloud Security Specialist, you will work collaboratively with cross-functional teams to design, implement, and maintain robust security measures that protect our organisation's assets and data in cloud environments.

• Cloud Security Strategy: Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Security Architecture: Collaborate with engineering teams to design and implement common cloud security architectures, ensuring principles of least privilege, zero trust, defense in depth, and security by design.

• Infrastructure Security: Implement and manage security controls for cloud infrastructure components, including networks, virtual machines, containers, and serverless services. Apply security groups, network segmentation, and encryption to safeguard data in transit and at rest.

• Identity and Access Management (IAM): Design and enforce robust IAM policies to manage user access, authentication, authorisation, and privilege escalation within cloud environments.

• Security Monitoring and Incident Response: Set up and manage continuous security monitoring, threat detection, and incident response processes for cloud environments. Respond to security incidents, perform root cause analysis, and implement preventive measures.

• Vulnerability Management: Conduct regular vulnerability assessments to identify and remediate security weaknesses. Know how to apply patches and updates in a timely manner.

• Security Compliance: Ensure and assess cloud environments adhere to relevant government ICT/SS compliance frameworks and regulations.

• Security Automation: Build and maintain security automation scripts and tools to streamline security processes such as provisioning, configuration management, and incident response.

You will be a Great Fit if you:

• Have experience (2+ years) in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Understand cloud security principles, including network security, encryption, identity and access management, and security monitoring.

• Are proficient in security tools such as intrusion detection/prevention systems, SIEM, vulnerability scanners, network firewalls, and web application firewalls.

• Have implemented security best practices within Infrastructure-as-Code frameworks (e.g. Terraform, CloudFormation, Ansible) to ensure secure infrastructure provisioning and configuration management.

Good to Have:

• Relevant professional certifications such as Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), AWS Certified Security – Specialty, or equivalent.

• Proficiency in scripting or programming languages (e.g., Python, PowerShell) for security automation and orchestration.

• Experience in using containerisation technologies, such as Docker, Kubernetes, AWS ECS, and knowledge in securing containers.

• Proficiency in implementing DevSecOps and CI/CD pipelines, with experience in relevant CI technologies such as Git, Gitlab, and Jenkins. Hands-on experience with security testing tools (e.g., SAST, DAST, SCA) and vulnerability management.

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14625704/a714138f-b047-1edf-8286-5760531052b8

About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

• Work with key stakeholders to ensure high cybersecurity posture of HDB applications through activities such as the following:

i. Develop and promote Secure Coding Practices.
ii. Collaborate with project teams to ensure compliance with Vulnerability Assessment & Penetration Testing requirements.
iii. Review security test reports and provide recommendations on remediation measures to application project teams, where necessary.
iv. Procure and maintain security testing tools to support Static Application Security, Dynamic Application Security Testing and Vulnerability Assessment & Penetration Testing.
v. Study and propose CI/CD pipeline to support DevSecOps.
vi. Perform Software Composition Analysis.

• Develop, maintain, and operationalise a Threat Risk Assessment framework for HDB to identify and mitigate the threats and risks in its IT systems and programmes.

• Manage and promote IT security awareness and outreach programme.

You are also to:
• Keep abreast of the latest industry Software security practices and technologies to manage emerging threats and vulnerabilities.
• Recommend and implement appropriate measures to improve the HDB Applications security posture.
• Lead and/or participate in the research and adoption of new technological advances and best practices in software security to mitigate future security threats.

You will be a Great Fit if you:

• Possess a strong background in software development with popular web/mobile technologies such as HTML, Javascript, Node.js, Angular, Java, ASP.NET, C#, PHP, Ruby, etc with knowledge on ICT Security, Information Security and Secure Coding.

• Have at least 2 year of relevant ICT security work experience.

• Possess one or more appropriate IT security certifications, such as CSSLP, CISSP, CRISC, CISM, CISA, CEH, OSCP, CREST etc.

• Have strong knowledge and experience in Information and Cybersecurity Risks, Vulnerability Assessment & Penetration Testing, Cloud Security, Container Security, Mobile Security, DevSecOps, Cryptography and other industry IT/cyber security best-practices.

Good to Have:

• Able to drive new initiatives for Cloud Security.
• Possess good interpersonal and communication skills.
• Proactive to troubleshoot with excellent problem-solving skills.
• Fluent in written and spoken English.
• Meticulous attention to details
• Work beyond business hours including weekend when necessary.

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14625709/a714138f-b047-1edf-8286-63d52ecd92b8

Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Conduct operational and financial audit review in the business units within the Group.
Conduct review for compliance with policies, procedures and accounting standards. Ensure that the companies comply with Group policies and procedures.
Perform data analytics and utilize it as part of the audit activities and monitoring.
Perform process risk analysis, walkthroughs and mapping/ flowcharting of key processes.
Identify areas of weaknesses or improvement opportunities, relevant risks and implications, and propose recommendations to improve controls.
Prepare formal written reports on audit findings and recommendations.
Design test procedures. Ensure proper documentation and communication of audit observations and work performed.
Execute and complete all audits in accordance with department's standards and KPls
Ascertain that major issues, concerns and / or recommendations raised by stakeholders are resolved satisfactorily
Assist in annual risk management, audit planning, consolidation of audit findings, and other administrative matters within the IA department
Performs special reviews as requested by senior management and Board of Directors
Support the Internal Auditor Team in preparing presentations, updates for Senior Management and other related research.
Maintain, resolve request/inquiry and ensure stability of the IA Applications and Systems.
Develop methodologies and tools for Global Audit to improve efficiency and effectiveness.
Any other duties as assigned.

EDUCATION ​Degree or professional certification (eg. CA, CPA, ACCA) - in accountancy, finance or law.
Candidate with certification such as CFE, CISA, CIA would be advantageous.

EXPERIENCE

Minimum 4-5 years of working experience in internal/ external audit. Experience in process improvement and/or risk management will be a bonus.
Strong in MS Office suite (EXCEL skills a must). The ability to leverage Data Analytics [e.g., independently create, analyze and perform repetitive analytics (pivot tables, analytical queries/routines, and dashboards e.g., Power BI)].
Experience in ERP systems (e.g., SAP) is a must. Able to collect, collate information from various system and application.
Extensive working knowledge and experience of auditing and possesses a growth mindset and curiosity to learn. The preferred candidate should also be able to constructively challenge the auditees with his/her knowledge of audit processes, business context, and strong communication skills at all levels in the organization.
Ability to navigate through ambiguity and to take charge, confidence to interact with all management levels, set objectives and drive results, and accept ownership and accountability of the audit.
Strong written and spoken communication skills, proficient in presentation.
Knowledge of current best practices, governance, risk management and compliance.
Experience in the risk management and control in a commodity trading environment will be a bonus.

PERSONALITY TRAITS

High level of integrity.
Resourceful, meticulous, team player and fast learner.
Possess inquisitive mind, strong analytical skills and the ability to think logically.
Independent, proactive and highly committed with sense of ownership
Flexible with changes and maintain composure under pressure.
Hard-working, self-starter with positive attitude.
Demonstrated efforts to take initiative and drive for results.
Willingness to travel for about 50%.

About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

· ICT Security Governance:
Develop and implement enterprise-wide ICT security programmes as follows:
i. Establish the cybersecurity governance structure for HDB to ensure that the security posture is robust, resilient, and pragmatic
ii. Enhance and update the IT security policy, standards, procedures so that they are always current against the evolving cyber security landscape
iii. Manage the compliance with the GovTech ICT/SS Security Policies, Initiatives, Measures and the relevant Government Instruction Manual to further strengthen the WOG and HDB ICT security posture.
iv. Establish the governance and administer the Third-Party Management Policy and Procedure

· Cybersecurity Awareness Outreach
Manage and implement Cybersecurity Awareness Framework to promote IT security awareness and outreach programme as follows:
i. Raise HDB management and staff’s security awareness and appreciation of ICT Security to ensure HDB’s information assets are protected.
ii. Create good staff cyber security hygiene through regular ICT Security outreach programme such as annual ICT Security Awareness Talk, security advisories, conduct of Phishing exercise, road show.
iii. Keep abreast of key technology and skillset in the industry to maintain ICT Security personnel skills development.
iv. Identify various channels for the conduct of the security program such as cyber range exercises, technical certification, gamification.

· Identity & Access Management
To establish procedures and standards for the Identity and Access management in HDB as follows:
i. To administer and manage the user accounts and privileged access, so as to safeguard the confidentiality of ICT assets and systems in HDB.
j. To maintain and manage the access controls to applications on premises and on Cloud.
k. Digital Certificate Management

· Quality Audit and Security Reviews
a. To serve as an independent party to perform quality auditing and report to Management on the observations and recommendations.
b. To conduct regular security reviews on application systems and infrastructure to ensure the HDB’s systems and infrastructure are secured and reliable.
You are also to:
· keep abreast of the latest industry ICT security practices and technologies as well as emerging threats and vulnerabilities and recommend appropriate controls for implementation to improve the enterprise security posture.
· lead and/or participate in the adoption of new technological advances and best practices in infrastructure security systems to mitigate security risks

You will be a Great Fit if you:

You should possess a strong background in ICT Security, Information Security, Information Technology, Computer Science, Engineering (Computing/Telecommunication), Cybersecurity and/or Digital Forensic or equivalent.
At least 1 years of direct and relevant full-time ICT security work experience
Preferably possess one or more appropriate IT security certifications, such as CISSP, CRISC, CISM, CISA, CEH, etc
Preferably with strong knowledge and experience in information and cybersecurity risks, controls, vulnerability assessment/penetration testing, compliance, and industry IT/cyber security best-practices.

Good to Have:

Added advantage for candidates with knowledge in any of the following:
· Domain knowledge of access control; telecommunications and network security; cloud security; Cybersecurity & information security governance and risk management; software development security; cryptography; security architecture and design; operations security; security incident response and management; business continuity and disaster recovery planning; legal regulations, investigations, and compliance; physical (environmental) security
· Knowledge in IT security principles and IT controls as well as industry best practices and frameworks pertaining to IT Controls (IM8, COBIT, ISO27001/2 etc.)
· Good understanding of the current IT/Cyber Security landscape

Candidate also need to:
· to work beyond business hours including weekend when necessary
· possess good interpersonal and communication skills
· demonstrate a strong sense of urgency and have good troubleshooting and problem-solving skills with good attention to detail
· have good command of written and oral English

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14625706/a714138f-b047-1edf-8286-5e09c172d2b8

Job Summary:

• Title: Senior/Executive, Value & Safety Office
• Industry: Healthcare
• Location: Woodlands

Job Responsibilities:

Quality Assurance

• Provide support in setting up organisation wide Quality Management System and in planning and rolling out of Ensure Safer System (ESS) programme
• Work with various departments or professional groups to adopt and implement healthcare standards (ex: Joint Commission International (JCI) Standards)
• Work with Ensure Safer System (ESS) secretariat to manage the ESS steering committee meeting
• Manage and participate in Ensure Safer System (ESS) audit programs to ensure compliance with defined policies, procedures and standards requirements
• Perform documentations and standard operating procedures review
• Work closely different stakeholders to train and build a pool of qualified auditors within the organisation.

Quality Improvement

• Support organisational wide multi-pronged quality improvement initiatives.
• Work closely with various departments or professional groups to operationalise the plan.
• Participate in multidisciplinary improvement projects team in project scoping, data analysis, process mapping, goal setting and formulate innovative solutions.
• Support faculty members or external partner to create training materials as well as organise improvement methodology, tools, and techniques workshop.
• Organise quality related activities to celebrate and inculcate the improvement effort within the organisation.

General

• Work closely with various functions within department to deliver Quality annual work plan.
• Execute special tasks and events as assigned by reporting officer.

Job Requirements:

• Bachelor’s Degree in Science, Engineering, Nursing, Business Administration & etc.
• Good command of the English language (spoken and written) and presentation skills.
• Proficient in Microsoft Office applications is a must (MS Word, Excel, PowerPoint).
• Candidates with at least 3 years of experience in Quality Management Systems and internal audits will be considered for senior position.
• Experience in leading or participating in improvement project is also an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

The 1stLevel Remote Support is required to provide 1st level troubleshooting to users queries/incidents received.

1. Min Higher Nitec in IT related fields

2. Min 1 year End user support experience, Desktop or Technical Service Desk.

3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Job Description

Family Description

Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.

Subfamily Description

Systems Integration (SIN) contains the integration and customization of Nokia solutions and 3rd party platforms to meet customer requirements. Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description. Covers customer specific solution and software design, development, implementation, unit testing and verification of hardware, platform, software, and systems including maintenance support.

Responsibilities

• Expertise in GPON and Nokia FN product like Nokia 7360

• Should possess good experience in AMS and associated plug like VAPs SDC/IDM/APC and OAD

• Exposure to Nokia Altiplano access controller

• Experience in handling migration exposure to third part migration.

* Verify interoperability with network elements.

• Works according to implementation plan.

• Executes pre-defined integration tasks, configuration tasks and test cases.

• Understands customer requirements.

• Supports troubleshooting activities.

• Performs tasks with a moderate level of guidance and within guidelines and policies

• Analyses information and possible solutions, makes independent judgments, decisions and recommendations and solves a range of straightforward problems through knowledge and professional experience.

Qualifications

Impact

Accountable for quality and accuracy of own output. Responsible for contribution to teamwork. Errors may have impact on function/project/customer. Usually delivers results with a short-term, operational focus and limited impact on others.

Scope & Contribution

Individual Contributor: Participates as individual contributor to team, usually with limited professional expertise. Makes decisions affecting own work within set parameters, elevates others. Reviews priorities with supervisor. High personal or low collegial interaction. Managerial/Supervisory: May act as Team Leader or Project Leader with some indirect supervisory responsibilities in addition to own work assignments. Makes decisions that affect own work.

Innovation

Semi routine tasks of moderate complexity requiring some discretion and judgment. Carries out tasks/activities according to assignment and set guidelines. Moderate degree of supervision and coaching needed. Demonstrates initiative and adaptability to changing business environments.

Communication

Explains facts, practices, policies, etc. to external and internal parties. Takes actions which respect to the needs and contributions of others and reaches agreement through flexibility and compromise. Manages situations where there is a common desire to reach solution within a team. Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. Builds cross-cultural knowledge and global mindset.

Knowledge & Experience

Specialised or broader knowledge of theory and principles within a professional discipline. Typically, 4 to 6 years directly related experience and a graduate equivalent degree(BE).

We work with:

• Operating systems: Linux

• Methodologies: CI/CD

• Next generation technologies

Your skills and experience

• GPON Domain Knowledge

• Kubernetes and Docker

• Exposure to cloud

• Knowledge of NOKIA FN products such as SDAN, AMS, Nokia 7360

•problem solving and analytical skills

• team-player attitude

• good spoken and written English

Payroll Specialist

12 months contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Role Purpose:

• Ensure accurate and timely submission of payroll, CPF and tax reporting’s as per local statutory guidelines.
• Provide human resource services in compensation & benefits, HR planning, HRIS, HR strategy as well as initiate & implement any global HR projects, guidelines and policies.

Main Responsibilities:

Payroll Management (80%)

• Manage and work closely with payroll vendor to ensure timely & accurate processing of monthly payroll, filing of statutory contributions &/or tax clearance as well as posting of general ledger within the stipulated deadlines.
• Maintain data accuracies and alignment between HRIS and Payroll Software.
• Liaise with internal & external auditors on headcount and payroll matters.
• Handle internal customers’ queries, disputes, appeals, feedback promptly in a professional manner.

Compensation and Benefits Management (10%)

• Review and improve the current process in providing solutions to support HRBPs and internal customers.
• Administer employee benefits including leave, medical records, insurance claims, flex-benefits program, employee relations and welfare matters.
• Complete salary and benefits surveys with statutory organizations &/or associations on quarterly basis.

HR Business Partnering (5%)

• Support Country HR Head and HRBPs in providing HR strategies/services and advice to business units that align with the organization’s strategy.
• Create feasible HR solutions, act as a problem-solver and internal business partner within HR dept.

Expatriate Management (5%)

• Review and improve the current process in providing solutions to support HRBPs in the long-term.
• Work with Global Mobility Team and manage the assignees’ remuneration package and contracts, ensuring their smooth transition into Singapore prior to the commencement of their assignments.
• Liaise with tax consultants on their tax matters throughout their assignment period.

Requirement:

• Diploma or Bachelor Degree in any fields
• Minimum 2 years of payroll management experience
• Excellent organizational and time management skills
• Resourceful and proactive
• Tactful and discretion, for dealing with confidential information
• Good written and spoken communication skills to all levels of stakeholders
• High attention to detail
• Excellent computer and administration skills (i.e. Email, Microsoft PowerPoint, Excel, Word).

Reg No : R22104540

EA License no: 94C3609

Responsibilities:

• Managing Foundation data.
• Customization of workflows.
• Integration using web services.
• Add new; improve overall navigation of system that launches reports, lists of data, or dashboards.
• Create new and modify existing reports and dashboards.
• Develop and implement new functionality determined necessary to support ITIL processes.
• Enhance functionality based on Continual Service Improvement requirements/changes.
• Aiding in translating business requirements into technical requirements.
• Fix defects when they arise.
• Monitor overall system performance using system performance and diagnostic tools and dashboards.
• Integrate IT Service Management System with other systems (for the potential discovery of assets, user access via LDAP, auto-creation of Incidents via Event Management Systems, etc.). Monitor and maintain integrations after implementation.
• Open Incident and Change Requests (e.g. submit bug/fix Incidents; submit instance clone/upgrade requests).
• Coordinate maintenance required for the BTS instance with 3rd party vendors and internal teams.
• Answer "how to" technical and application configuration questions of other members of the technical team and process owners.
• Facilitate roll out of new applications and modules.
• Provide process leadership and direction to individuals and teams

Requirements:

• Bachelor Degree or Diploma in Electrical/Electronic/Computer Engineering/Information Systems
• 5 years systems administration experience with at least 2 years’ experience in workflow customization.
• Solid understanding of ITSM processes and Integration techniques.
• Working knowledge of BMC Remedy ITSM modules and functions (Active Link, Filters, Form customization, SLM, SR Catalogue, Approval Mapping, Debugging, Reporting, CMDB, Foundation data) is a MUST.
• Good analytical and trouble-shooting skills in the area of technical fault isolation and rectification.
• Willing to standby and provide after office hour support when needed.
• Working knowledge of Active Directory, LDAP, AJAX, CSS, XML, Java Script experience a plus.
• Writing test scripts.
• Working knowledge of relational databases.
• Application Development experience (e.g. SDLC, Agile Scrum, etc.).
• Excellent written and verbal communications and Customer Service skills.
• The ability to take complex end-user requirements to system requirements to code.
• ITIL Certification (helpful, provides background and a frame of reference).
• Experience in the management of all phases of the application lifecycle and best practices to include requirement gathering, design, development, testing (application code and user acceptance), and deployment.
• Must be able to communicate with technical and non-technical individuals and teams.
• Must be able to work in a fast-paced production environment.
• Must be able to handle multiple tasks and projects with various and changing levels of priority.
• Must be open to other’s ideas, strategies, etc., as part of a decision-making team.
• Self-driven and ability to work independently

Position Overview:

We are seeking a Voice Engineer with expertise in Verint or Workforce Optimization (WFO) systems under the Avaya platform. The selected candidate will play a crucial role in providing Level 1 to 3 support to our banking client, ensuring the seamless operation and optimal performance of their voice systems.

Key Responsibilities:

• Provide expert-level support for Verint or WFO systems deployed within an Avaya environment.
• Troubleshoot and resolve complex technical issues related to voice systems, including call recording, quality monitoring, and workforce management.
• Collaborate with internal teams and external vendors to address system integrations, upgrades, and enhancements.
• Conduct proactive monitoring and performance tuning to maintain system stability and efficiency.
• Participate in the planning, implementation, and testing of system upgrades and migrations.
• Document technical procedures, configurations, and troubleshooting steps for knowledge sharing and training purposes.
• Serve as a subject matter expert and mentor for junior team members.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 2 years of experience working with Verint or WFO systems in an Avaya environment.
• Proficiency in Avaya Aura Communication Manager and Avaya Application Enablement Services.
• Strong understanding of SIP, VoIP, and telephony protocols.
• Experience with SQL databases and SQL query language.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal abilities.

Preferred Qualifications:

• Avaya certifications (e.g., ACSS, ACIS) or Verint certifications.
• Experience working in a banking or financial services environment.
• Knowledge of regulatory compliance requirements related to call recording and voice systems (e.g., PCI DSS, GDPR).

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Be responsible for the operations work related to Genshin Impact;
• Work closely with game development team by providing essential information and insights, allowing developers to make informed decisions based on the players' feedback and analysis;
• Align core product designing goals and in-game content in versions with the game development team;
• Carry out product analysis through various types of player tests and different analysis to provide product optimization plans, keep track of progress in versions, and ensure game content quality;
• Enhance the communication and connection between players and product side with various measures.

What You Will Need:

• Loyal game players, basic understanding of the gaming industry, familiar with various video games, especially mobile ones;
• Extensive gameplay experience with Genshin Impact is a plus;
• Strong ability of logical thinking. Have a brief knowledge of game designing, development, or operations;
• Experience in one or more operation-related fields, including but not limited to product event designing, gaming experience, data analysis, online communities, player management, etc;
• Willingness to work with teams, ability to communicate and express in a clear manner, and a strong sense of responsibility.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Oversee and manage various programs within the company, ensuring smooth execution and adherence to goals
• Create and monitor program budgets, ensuring spending aligns with allocated resources
• Analyze program data, identify areas for improvement, and recommend adjustments as needed
• Plan and attend collaboration meetings to track project progress and ensure timely completion
• Demonstrate outstanding written and verbal communication skills to interact with stakeholders and teams

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Serve as a point of contact for the company’s social media platforms such as Facebook, LinkedIn, YouTube, Instagram, forum and blog
• Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
• Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines
• Foster and strengthen new relationships with key influencers within the community
• Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback
• Keep up to date to the latest social media trends and emerging social media platforms in the industry

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Researching competitors, target market, and relevant keywords for our digital marketing strategies
• Running digital content campaigns for our website and social media
• Collaborating with Graphic Designers and Illustrators to come up with appropriate visual content
• Editing content for grammar, spelling, punctuation, and style
• Writing content for various platforms, including blogs and social media posts, when necessary
• Making sure all content follows the best SEO practices and our company’s style guidelines

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Your Team:

At WellAway Pharmacy, we are revolutionizing healthcare landscapes in Asia through technology and innovation. Beyond being Singapore's first and largest Digital Pharmacy, we deliver novel health-tech solutions to medical professionals and patients across the region.

Your role as our Sales & Marketing Specialist encompasses strategic planning, marketing expertise, driving sales, and fostering robust customer relationships. Your primary objective is allying with our business development units to amplify WellAway’s local and regional growth in online and offline pharmacy services.

Key Responsibilities:

• Sales Leadership: Design and implement salesforce strategies (offline and online) through direct engagement with clients and executing consultative sales to achieve sales targets.
• Partner Relations: Build excellent rapport and long-lasting relationships with clinics, doctors, partners, and clients.
• Marketing Management: Design and implement marketing strategies (offline and online) for customer acquisition and brand building in line with business goals.
• Analytics Reporting: Create and present reports on sales performance, goals, and potential for new business opportunities in emerging markets and market shifts in digital pharmacy.

Your Experience:

• Degree, Diploma, or equivalent experience/certifications in business, marketing, or healthcare. Proven experiencein direct sales or marketing in pharmaceutical or healthcare industry is advantageous.

Your Skills:

• Relations Centric: Strong interpersonal communication and networking skills, with motivated self-development personality and comfortable functioning independently.
• Entrepreneurial Spirit: Experience working within a startup environment. Embrace dynamism, resilience, and adapt well to challenges, driving results in a fast-paced setting.
• Health-Tech Interest: Enthusiastic about innovative applications of technology in local and regional healthcare contexts.

Primary Responsibilities

• Provide frontline services and general administrative duties of the clinic
• Maintain overall cleanliness at the clinic, front counter, and reception area.
• Attend to patients at counters for registration, payment, and appointment lines.
• Trace case notes for walk-in cases, billing, and charges.
• Account for handover and closing of counter payments
• Attend to clinic complaints and escalate to higher management when needed.
• Attend to data requests pertaining to patient information.

Requirements

• Possess minimum GCE 'O' level or at least 5 years of relevant working experience.
• Working experience in the service or healthcare industry will be advantageous.
• Proficiency in MS Office and SAP preferred.

*SAP will be prioritizing candidates with full working rights in Singapore*

About SAP

A market leader in end-to-end business application software, SAP helps more than 425,000 customers worldwide work together more efficiently. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift societies, and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. At SAP, we build breakthroughs, together.

About SAP Labs Singapore

SAP Labs Singapore is the 20th engineering hub in the SAP Labs Network and is the newest innovation hub at SAP that drives product leadership, fosters the best talent, and aims to boost ecosystem and community engagement with a variety of initiatives.

SAP Labs Singapore has the ambition to expand significantly and become the Embedded Artificial Hub for SAP, leveraging on core competencies in the current teams.

Your future team

Artificial Intelligence team as part of SAP Labs Singapore has experienced professionals taking on challenges posed by the SAP customers. Based in Singapore, you will have the opportunity to work on breakthrough projects addressing real-world problems, challenging norms with some of the SAP’s key customers. As part of the global product engineering team, you will participate in rich and engaging conversations with experts around the globe.

SAP Labs Singapore provides an open, modern working environment and the opportunity to become part of the global SAP engineering community.

Purpose and Objectives

As Quality Associate / Specialist, you will work together with a team of dedicated experts including AI developers, AI scientists, data engineers, dev-ops engineers, and architects with a single goal of building the best-in-class AI products. You will work against fixed timelines and your success will be measured by the ability to deliver solutions matching the performance of top-notch artificial intelligence systems.

EXPECTATIONS AND TASKS

Your tasks include:

• Able to define quality and test strategies for cloud and machine learning based products respecting defined process- and product standards
• Analyzes, defines, implements and executes quality and test related activities according to quality and test strategy
• Creates a detailed test design incl. test system landscape definition and product standards, prepares tests (customizing & master data), authors and executes manual and/or automated tests
• Analyzes test results (issues) and takes appropriate follow-up actions
• Is subject matter expert for teams in terms of quality assurance and test related processes, methods and tools
• Initiates process or tool improvements
• Develop proficient product domain knowledge incl. relevant business processes & scenarios and a proficient understanding of customer needs
• Develop relevant knowledge about product and process standards, important legal requirements as well as quality assurance and test related tools
• Develop proficient knowledge and technical competencies of relevant programming languages and related development tools and processes
• Develop good knowledge of software development life cycle and Quality Assurance methodologies
• Ability to analyze complex integration issues
• Ability to work in global teams with different time zones

Educational and experience requirements

Required

• Degree in Computer Science or related field
• 0 to 3 years of working experience as Quality Associate, preferrable in AI focused cloud application development
• A solid foundation in computer science, with strong competencies in algorithms, data structures, objects-oriented programming, design patterns, multi-threaded programming, and software design principles
• Hands-on knowledge in at least one of the server/ client-side programming languages such as Java, Scala, Go, Python, C#, C++
• Experience using any source control tools like GIT
• Experience setting up CI processes using tools like Jenkins, GitLab etc.
• Experience with any unit testing frameworks such as JUnit, nUnit, Xunit, Jasmine, etc.
• API Testing
• Excellent written and communication skills in English language
• Familiar with Agile/Scrum methodologies
• Strong desire to overcome obstacles and make your work benefit SAP's customers
• Excellent written and communication skills in English language

Optional

• Experience with build automation tools (Maven, Gradle, Shell scripting etc).
• Experience with UI testing tools and technologies such as Cucumber, Selenium, Robot Framework, etc.
• Experience in using Performance Testing tools like Jmeter
• Knowledge of XML, web services testing (REST or SOAP)
• Operational knowledge of Linux distributions such as Redhat, Ubuntu, SUSE

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