At Concentrix, we strive to find and grow exceptional people like you.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy, Talent and Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

Renewal Sales Representative

Reporting to the Sales Manager, the Renewal Sales Representative role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. You will articulate the value of products or services to customers and accountable for revenue retention motions including product/service contract renewals, extension, upsell and expansion.

As part of our organization’s growth, this is a permanent role where you get to develop a new technology business line as our organization expands the business. We’re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.

Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, update account notes in our customer relationship management (CRM) system.

Responsibilities

• Works with complex and large territory/account, products/services, sales or account management processes and may serve as subject matter expert.
• Understand and capture the Voice of the Customer for assigned client.
• Respond to customer inquiries by following standard scripts and procedures.
• Confirm commitment of client’s maintenance contracts and works towards assigned contract revenue goals.
• Create a sales funnel that can support quota overall attainment.
• Make and receive calls with the intent of selling products/services or renewing existing contracts.
• Achieve and exceed quota targets and activity metrics within assigned accounts/territory.
• Convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver exec-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Maintain the CRM to ensure all relevant data is captured promptly.

Competencies

• You will provide renewal selling services or solutions to a dedicated territory in ANZ, SEA, GCR, India region. Each region will be managed by a dedicated Renewal Sales Representative as an account manager. Candidates with excellent command of English/ Mandarin/ Cantonese/ Hindi language, cultural nuisance are encouraged to apply for this role as it requires business language liaison with each territory.
• Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.
• Strong consultative approach to engage clients and prospects.
• Result-driven with strong track record in delivering sales targets.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• 5 days work week (Mon - Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Onboarding and on-the-job learning programme will be provided.
• Comprehensive healthcare and medical plans including flexible benefits programme.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

If this sounds like an interesting opportunity, hit apply!

All shortlisted candidates will be contacted.

- Proactively source and attract top talent using job boards, social media, networking, and referrals.

- Conduct in-depth interviews, assess candidate skills, and ensure they align with our company culture.

- Use data to identify areas for improvement and recommend strategies to optimize our recruitment processes.

- Stay updated on industry trends to keep our recruitment strategies fresh and effective.

- Excellent written and verbal communication skills, with the ability to build rapport quickly with candidates and hiring teams.

- Collaborative, positive attitude, and ability to work well with others.

- Create and edit content for social media, emails, and websites.

- Ensure all content aligns with the company’s brand and messaging.

- Conduct research on industry trends, competitors, and customer preferences.

- Prepare reports to help the team adjust marketing strategies.

- Strong communication skills, both written and verbal.

- A passion for creativity, with an ability to generate fresh and innovative marketing ideas.

What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Chinese to support customer in Greater China.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job description

Develop and administer Rewards programs/ plans, job analysis, evaluation and market benchmarking to align employee pay levels with the external and internal value of jobs as well as employees performance in line with business needs. Rewards philosophy and plans, best practices and local legal requirement.

What will you do?

• Support implementations of a board range of Compensation (C&B) programs and reward policies, requiring sometimes complex and non-routine work including background research e.g. martket rates, full costs of new products.
• Analyze C&B activities to identify trends and areas for process improvements
• Analyze and compare the cost benefits for the company and the employees
• Interpret the implications of business strategy on organizational design
• Provide consulting on C&B matters (e.g. interpret policy) and analysis for Business Managers
• Participate in job evaluations, model salary increases, participate in salary surveys, collect internal and external data
• Support Business Managers with the use of all relevant HR, C&B systems

Ackcio Pte Ltd builds reliable wireless monitoring solutions for industrial applications. Our Ackcio Beam suite of products runs off our core technology, a long-range, low-power radio wireless mesh communication to reliably transmit industrial sensor data in real-time both underground and above ground. Currently our technology is widely used in construction, mining, infrastructure, and rail industries to automate the monitoring process, improve productivity, and make the activity safe. We now help major clients in 45 countries across 6 continents monitor their projects with our technology.

Ackcio was incorporated in Singapore in 2016, and has drawn investments from prominent investors including Wavemaker Partners, Enterprise Singapore, Accelerasia, Aletra Capital Partners, Foundamental, and EF.

Responsibilities

• Be the go-to person for clients, helping them get the most out of our products.
• When customers run into challenges, you’ll work with them to come up with easy, clear solutions.
• Suggest ways to improve user experience and get more people using our products.
• Guide clients on the best ways to use our products and how they can get the most value.
• Look for ways to help customers expand how they use our product and offer them more value.
• Share customer feedback and ideas for improvement with the rest of the team.
• Share your product expertise in customer interactions to help them succeed.
• Communicate with customers via email, and phone to help them get the hang of our products.
• Provide ongoing support to ensure customers continue to succeed with our solutions.
• Represent customer needs and issues to make sure they’re heard across the company.

Requirements

• A background in technology, computer science, or IT/networking.
• Fluent in English; additional languages are a plus.
• Willing to travel for customer site visits with on-site troubleshooting work if required.
• Excellent communication skills and a friendly attitude.
• Strong problem-solving abilities and quick to learn.
• Ability to handle multiple tasks and meet deadlines.
• A self-starter, both independent and team-oriented.
• Proven track record in customer support and problem resolution.
• Passionate about helping customers succeed.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Responsible for preparing weekly sales analysis reports for the department.
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry
• At least 4 years of experience

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

About Us:

Marymount Labs simplifies healthcare financing by leveraging data intelligence to bridge care gaps and streamline medical benefit processes. We are building a cutting-edge product to automate medical benefit verification and improve patient engagement.

Role Overview:

We are looking for a seasoned Medical Insurance Specialist with deep expertise in navigating the medical insurance sector. This role will be critical in shaping our product by providing insights into insurance benefits verification processes, regulations, and best practices.

Key Responsibilities:

• Provide expert guidance on insurance benefits verification processes, including eligibility checks, claims processing, and coordination of benefits.
• Work closely with product teams to translate insurance workflows into automated systems.
• Analyze and interpret complex insurance policies to identify key business logic for automation.
• Stay updated on healthcare insurance regulations and ensure compliance in all product features.
• Liaise with insurers and healthcare providers to understand pain points and opportunities in the verification process.
• Advise on industry trends to enhance product relevance and effectiveness.

Requirements:

• Experience (3+ years) in medical insurance, with a focus on benefits verification.
• Strong understanding of healthcare policies, claims processing, and payer-provider interactions.
• Excellent analytical skills with the ability to distill complex policies into actionable insights.
• Familiarity with regulatory frameworks governing healthcare insurance.
• Strong communication skills to collaborate with cross-functional teams.

Why Join Us:

• Work at the forefront of healthcare technology innovation.
• Be part of a mission-driven team transforming patient care and clinic operations.
• Competitive compensation and growth opportunities.

How to Apply:

Send your resume and a cover letter detailing your experience with insurance benefits verification to [email protected].

NO WORK PASS QUOTA

About Us:
Meraki Decoration is a leading provider of high-quality furniture solutions for businesses. With a focus on innovation, functionality, and design, we serve a wide range of clients, from corporate offices to hospitality businesses. We are seeking a creative and results-driven Digital Marketing Specialist to help us strengthen our online presence, drive lead generation, and expand our customer base.

Key Responsibilities:

• Develop and execute comprehensive digital marketing strategies tailored to the B2B furniture market.
• Manage and optimize campaigns across various channels, including social media, email marketing, SEO, and PPC.
• Collaborate with the sales team to create targeted campaigns that align with business objectives.
• Handle product listings across digital platforms, including:

Editing and enhancing product images to meet platform standards.

Uploading product details such as descriptions, specifications, and prices.

Ensuring product listings are optimized for SEO and user engagement.

• Monitor and analyze campaign and product listing performance using analytics tools and provide regular reports with actionable insights.
• Create engaging and industry-specific content for blogs, social media, and other digital platforms.
• Manage website content to ensure SEO best practices and an excellent user experience.
• Build and nurture relationships with industry influencers and partners to expand reach.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 3+ years of experience in digital marketing, preferably in the B2B space.
• Proficiency in tools like Google Analytics, Google Ads, marketing automation platforms, and basic image editing software (e.g., Adobe Photoshop, Canva).
• Strong understanding of SEO, SEM, and content marketing strategies.
• Experience in managing product listings on e-commerce platforms or digital catalogs.
• Excellent communication skills, both written and verbal.
• Creative mindset with a strong ability to analyze and adapt strategies based on data.
• Detail-oriented with strong organizational skills for handling multiple product listings.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• Work and Lift balance environment.

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Qualifications

Job responsibilities

• Lead promoting efforts across all Google's App solutions for opportunity accounts in Singapore and Pakistan.
• Partner with client facing teams to scope and collect client requirements, provide guidance on app best practices, and apply technology and product knowledge to address customer's business and technology needs.
• Advocate new app features and assist clients in the adoption of new products via upgrades and migrations to help them build long-term success.
• Build relationships with client decision makers and their agency counterparts to build and carry out long-term marketing strategies.
• Use data analysis, technical knowledge, and storytelling to craft compelling executive narratives that position products as solutions to critical business priorities, and participate in the analysis and research for technical issues and work with senior product management teams.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in digital media, sales, marketing, or product roles.
• Experience working with digital organizations.
• Experience identifying and recommending ways to improve product and customer strategy.

Preferred qualifications

• Experience working in or with Southeast Asia and Pakistan markets, with exposure to mobile app or mobile ads business across casual gaming, eCommerce, Travel and Fintech verticals.
• Knowledge of app and mobile marketing ecosystem and mobile user acquisition platforms.
• Knowledge in Casual Gaming, eCommerce, Travel and Fintech verticals, as well as in the industry issue.
• Ability to build and manage joint business plans with key cross-functional partners.

Role overview:

Seeking experienced Veterinary Receptionists and Concierges to join our compassionate and dynamic team. We provide advanced, individualized care across specialties such as Emergency & Critical Care, Surgery, Neurology, and more.

Job Description:

Client Interaction & Patient Care:

• Greet clients and their pets warmly, ensuring a professional and welcoming experience from check-in to departure.
• Address client inquiries promptly, providing clear information about services and treatments.
• Assist clients with the check-in and check-out process, ensuring a smooth experience.
• Support clients with emotional needs, understanding the sensitive nature of veterinary care, especially during emergencies.

Patient Registration & Communication:

• Accurately register patients, collect required documentation, and process check-ins for routine and urgent cases.
• Communicate effectively with clients and the veterinary team to ensure the correct care plan is followed for each patient.
• Maintain accurate patient records and update client information as needed.
• Keep clients informed about wait times, treatment updates, and any other relevant information during their visit.

Administrative Support:

• Manage clinic paperwork, process payments, and maintain organized records in line with hospital protocols.
• Handle phone calls, emails, and texts with professionalism, scheduling appointments and following up on inquiries.
• Prepare and manage billing and payment transactions, ensuring accuracy and efficiency.
• Maintain clinic cleanliness and organization in the reception and administrative areas.

Concierge Services:

• Foster a welcoming, calm atmosphere in the reception area, ensuring clients and pets feel comfortable and cared for.
• Assist with the planning and coordination of special events and promotions, representing Beecroft at external events.
• Help maintain client loyalty ensuring a personalized experience for clients.

Team Collaboration & Support:

• Work closely with the veterinary team to ensure a seamless client experience, assisting with other tasks as needed.
• Support veterinarians and technicians with patient intake, transporting animals when necessary
• Help manage and prioritize client flow, especially in busy or emergency situations, ensuring optimal service levels.

Other Duties:

• Other tasks and responsibilities will be assigned to support the daily operations of the hospital, facilitate patient care, and ensure excellent service delivery.

Experience:

• A minimum of three (3) years of proven experience in a veterinary clinic, medical clinic, or customer service role is required.
• Animal Welfare Passion: A strong commitment to providing excellent care to both animals and clients.
• Dependability: Ability to work well under pressure in a fast-paced environment.
• Communication Skills: Strong verbal and written communication skills with the ability to collaborate effectively with the team.

Why Beecroft?

Make an Impact: Play a vital role in life-saving treatments for pets.
Growth & Recognition: We reward dedication, initiative, and excellent service.
Collaborative Environment: Join a team that values teamwork, integrity, and ongoing professional development.

Key Responsibilities:

Client Interaction & Patient Care:

• Greet clients and their pets warmly, ensuring a professional and welcoming experience from check-in to departure.
• Address client inquiries promptly, providing clear information about services and treatments.
• Assist clients with the check-in and check-out process, ensuring a smooth experience.
• Support clients with emotional needs, understanding the sensitive nature of veterinary care, especially during emergencies.

Patient Registration & Communication:

• Accurately register patients, collect required documentation, and process check-ins for routine and urgent cases.
• Communicate effectively with clients and the veterinary team to ensure the correct care plan is followed for each patient.
• Maintain accurate patient records and update client information as needed.
• Keep clients informed about wait times, treatment updates, and any other relevant information during their visit.

Administrative Support:

• Manage clinic paperwork, process payments, and maintain organized records in line with hospital protocols.
• Handle phone calls, emails, and texts with professionalism, scheduling appointments and following up on inquiries.
• Prepare and manage billing and payment transactions, ensuring accuracy and efficiency.
• Maintain clinic cleanliness and organization in the reception and administrative areas.

Concierge Services:

• Foster a welcoming, calm atmosphere in the reception area, ensuring clients and pets feel comfortable and cared for.
• Assist with the planning and coordination of special events and promotions, representing Beecroft at external events.
• Help maintain client loyalty ensuring a personalized experience for clients.

Team Collaboration & Support:

• Work closely with the veterinary team to ensure a seamless client experience, assisting with other tasks as needed.
• Support veterinarians and technicians with patient intake, transporting animals when necessary
• Help manage and prioritize client flow, especially in busy or emergency situations, ensuring optimal service levels.

Other Duties:

• Other tasks and responsibilities will be assigned to support the daily operations of the hospital, facilitate patient care, and ensure excellent service delivery.

Requirements:

• Experience: Proven experience in a medical clinic or customer service role is required.
• Animal Welfare Passion: A strong commitment to providing excellent care to both animals and clients.
• Dependability: Ability to work well under pressure in a fast-paced environment.
• Communication Skills: Strong verbal and written communication skills with the ability to collaborate effectively with the team.
• Singaporean applicants only.

If you're an experienced professional passionate about animal welfare and client service, apply today to join the Beecroft team!

Job Description

Beecroft Animal Specialist & Emergency Hospital is Singapore's leading independent referral veterinary hospital, located near Labrador Park MRT.

The expert team includes specialists in small animal surgery, internal medicine, neurology, exotic companion mammals, and cardiology, using state-of-the-art diagnostic and therapeutic technology to provide personalized care.

The 24/7 Emergency & Critical Care (ECC) department is fully equipped with advanced facilities and staffed by experienced veterinarians and nurses to handle any pet health emergencies.

In addition to medical and surgical services, the hospital offers care through certified hydrotherapists and rehabilitation professionals, enhancing treatment outcomes and improving the quality of life for pets and their human companions.

Roles and Responsibilities

• Attend daily inpatient rounds at start and end of shift
• Consultations of day emergency patients
• Performing diagnostics
• Referring cases back to respective referral clinics where appropriate
• Perform TFAST and AFAST ultrasounds for emergency patients
• Create and recommend treatment plans for emergency patients
• Update patient information in medical records with the latest findings and treatments
• Order diagnostic tests (x rays, blood tests, ultrasounds, endoscopies, CT scans, MRI scans) for their cases when appropriate
• Review and interpret diagnostic test results
• Prescribe pharmaceuticals based on diagnostic results and physical exam findings
• Communicate with patient owners regarding their care and well-being
• Provide updates and discharge summaries to referring veterinarians
• Work with the emergency and specialty teams
• Assist with transfers to the appropriate specialists

Job Type: Internship
Contract length: 12 months

Schedule:

• Day shift
• Early shift
• Late shift
• Shift system
• Weekend availability

Job Summary

The Instrument Technician is responsible for the cleaning, sterilization, assembly, and distribution of surgical instruments and medical equipment to ensure that all hospital departments have sterile and functional tools for patient care. This role is critical in maintaining infection control and adhering to safety and sterilization protocols.

Key Responsibilities

1. Cleaning and Decontamination

• Clean, decontaminate, and disinfect surgical instruments and medical equipment using automated and manual processes.
• Inspect equipment and instruments for damage or wear and report discrepancies.

2. Sterilization

• Operate and monitor sterilization equipment (e.g., autoclaves, sterilizers).
• Ensure that all items are sterilized according to established protocols and within regulatory guidelines.
• Document sterilization processes, including time, temperature, and pressure readings.

3. Instrument Assembly and Maintenance

• Assemble and package surgical instrument trays and medical equipment according to established protocols.
• Perform routine maintenance and troubleshooting of sterilization equipment.

4. Inventory Management

• Maintain an adequate inventory of sterile supplies and equipment.
• Restock and distribute sterile items to various hospital departments as needed.
• Track instrument usage and assist in maintaining records for instrument lifecycle management.

5. Quality Assurance and Compliance

• Follow infection control standards and hospital policies to ensure patient and staff safety.
• Participate in audits, inspections, and continuous improvement programs to ensure compliance with regulatory standards (e.g., JCI, ISO).

Qualifications and Skills

Education:

• Certification in Sterile Processing or a related field (preferred)
• High school diploma or equivalent.

Experience:

• Previous experience in CSSD, sterilization, or a related healthcare role (preferred).

Skills:

• Strong attention to detail and organizational skills.
• Knowledge of infection control practices and sterilization techniques.
• Ability to operate and troubleshoot sterilization equipment.
• Good communication and teamwork skills.

Work Environment and Conditions

• Exposure to chemicals and high temperatures from sterilization equipment.
• Requires wearing personal protective equipment (PPE) such as gloves, masks, and gowns.
• Physical demands include standing for long periods, lifting heavy trays, and working in a fast-paced environment.

Performance Metrics

• Accuracy in cleaning, assembling, and sterilizing instruments.
• Timeliness in delivering sterile supplies to departments.
• Compliance with infection control and regulatory standards.
• Maintenance of proper documentation and inventory records

Job Description

Surgical Vet Intern

Roles and Responsibilities

• Assisting with patient handling, sample collection/analysis; setting up and maintenance of intravenous lines.
• Attend daily in-patient rounds, as well as Morbidity and Mortality rounds when warranted.
• Coordination of surgical caseload, including admitting and discharging of patients.
• Assisting in surgeries.
• Induction and monitoring of anaesthesia.
• Assisting with administrative tasks associated with patient care.
• Provide an emergency out-of-hours service as per the out-of-hours rota.
• Communicating with referring veterinarians, including ensuring the referring practice is updated as soon as is practically possible, via email or phone call if appropriate, regarding the patient’s condition and treatment.
• Maintain client/patient/surgical/medical records and make certain all necessary information is kept up to date through established protocols.
• Attend CPD and training opportunities in agreement with management.
• Read, acknowledge, and act upon all internal communication and information.

All these tasks are to be performed in strict accordance with the instruction from the relevant specialist surgeon and senior members of staff.

Small Animal Internal Medicine Veterinarian Interns

Beecroft is seeking veterinary interns to join our 1-year long Internal Medicine Internship programme.

Who are we?

Beecroft Animal Specialist & Emergency Hospital is the only independent referral veterinary hospital in Singapore. Our Specialists provide a range of services, including small animal surgery, internal medicine, neurology, and exotic companion animal medicine. We have certified hydrotherapists and rehabilitation veterinarians onboard to provide a uniquely integrated patient care approach.

The Internal Medicine referral service is run by Dr Anne-Claire Duchaussoy, DVM CEAV Internal Medicine, Diplomate of the American College of Veterinary Internal Medicine. We diagnose and treat numerous conditions including, digestive, pancreatic, hepatic, urinary, renal, endocrine and infectious diseases.

For more information, visit our website: https://beecroft.com.sg/

Roles and Responsibilities

• Attend daily inpatient rounds at start and end of shift

• Consultations of day emergency patients

• Performing diagnostics

• Referring cases back to respective referral clinics where appropriate

• Perform TFAST and AFAST ultrasounds for emergency patients

• Create and recommend treatment plans for emergency patients

• Update patient information in medical records with the latest findings and treatments

• Order diagnostic tests (x rays, blood tests, ultrasounds, endoscopies, CT scans, MRI scans) for their cases when appropriate

• Review and interpret diagnostic test results

• Prescribe pharmaceuticals based on diagnostic results and physical exam findings

• Communicate with patient owners regarding their care and well-being

• Provide updates and discharge summaries to referring veterinarians

• Work with the emergency and specialty teams

• Assist with transfers to the appropriate specialists

Why join us?

● Equipped with state of the art veterinary diagnostics e.g. 1.5 T MRI, CT, Fluoroscopy, Ultrasound with echocardiography, Endoscopy, Interventional Radiology facilities.

● Receive training & mentorship by 4 experienced Resident Specialists.

● Enhanced training by Visiting Specialists e.g. orthopedic surgeons, Cardiologists.

● Amazing location to relocate to. Singapore is a City in a Garden with high quality of life, one of the safest places to live and a lively community with plenty of restaurants and bars.

● Amazing connectivity and perfect gateway for exploring South-East Asia.

● Competitive salary.

What it takes?

● A veterinary qualification eligible for licensure by the Singapore veterinary authority.

The Internal Medicine intern role involves day-to-day management of internal medicine cases, communicating with clients and assisting with internal medicine diagnostic workouts and treatment management.

Role Overview:

· The Veterinary Rehabilitation Manager is responsible for overseeing and managing the operations of Beecroft’s veterinary rehabilitation department.

· This role includes managing patient care, supervising staff, developing treatment protocols, ensuring high-quality rehabilitation services, and fostering relationships with clients, veterinarians, and other stakeholders e.g. other department veterinarians and veterinary nurses.

· The manager must possess both clinical expertise in veterinary rehabilitation and strong leadership/ operational management skills to ensure the success of the department.

Job Description:

> Rehabilitation Services Management

• Manage Beecroft Rehabilitation Department. Responsible for rostering and payroll of all rehabilitation department staff.
• Develop and implement individualized rehabilitation plans for patients, including physical therapy, hydrotherapy, laser therapy, and other modalities.
• Ensure treatments align with the latest evidence-based veterinary rehabilitation best practices and scientific research.
• Oversee the daily operations of the rehabilitation department, ensuring efficiency and compliance with clinical good practices and standards.
• Manage budgets, resources, and supplies for the department.

> Collaboration with other Departments

• Collaborate with veterinarians from other departments and specialists to develop and provide guidance on rehabilitation plans.

> Collaboration with other Departments

• Provide consultation to patients and perform assessment of rehabilitation needs.
  • Develop and implement customized rehabilitation plans in collaboration with veterinarians.
  • Utilize rehabilitation techniques such as physical therapy, hydrotherapy, laser therapy, massage therapy, acupuncture, and exercise programs.
  • Monitor patient progress and adjust treatment protocols as necessary to achieve desired outcomes.
  • Educate pet owners on home care exercises, therapies, and maintenance plans.

> Leadership & Staff Supervision

• Provide training, mentorship and guidance to other veterinary rehabilitation therapists and assistants on rehabilitation.
  • Participate in continuing education for the veterinary team on imaging advancements.

Requirements:

• Degree in Veterinary Medicine (DVM or equivalent), Veterinary Technology, Animal Science, or a related field.
• Certification in veterinary rehabilitation (e.g., Certified Canine Rehabilitation Practitioner [CCRP], Certified Canine Rehabilitation Therapist [CCRT], or equivalent.
• Experience or training in physical therapy, massage therapy, or related fields is a plus. Minimum of 3-5 years of experience in veterinary rehabilitation or a related field. Experience in a leadership or managerial role is highly desirable.

Employment Type: Full-Time

Position Overview:
Seeking for a veterinary radiologist is a board-certified specialist responsible for diagnosing medical conditions in animals through advanced imaging techniques. Collaborate closely with veterinarians, veterinary specialists, and other team members to interpret diagnostic images and guide treatment plans for a wide range of animal species.

Key Responsibilities:

1. Diagnostic Imaging:
   • Perform and interpret diagnostic imaging studies, including radiographs, ultrasound, echocardiography, CT scans and MRI scans.
   • Supervise and perform specialized imaging-guided procedures, such as fine needle aspirates, biopsies, and therapeutic interventions.
   • Ensure proper positioning, safety, and care for patients during imaging studies.
   • Provide detailed and accurate written reports of imaging findings to referring veterinarians.
   • Work closely with imaging technicians to perform imaging procedures.
   • Work closely with imaging technicians to maintain and monitor imaging equipment to ensure optimal performance and compliance with safety regulations.
   • Implement protocols to ensure high-quality diagnostic imaging.

2. Collaboration with other Departments:

• Collaborate with veterinarians from other departments and specialists to develop diagnostic and treatment plans based on imaging results.
• Offer second-opinion consultations on complex cases.

3. Training and Mentorship:

• Provide training and guidance to veterinary technicians on radiologic procedures and interpretation.
• Participate in continuing education for the veterinary team on imaging advancements.

Qualifications:

• Education: Doctor of Veterinary Medicine (DVM or equivalent) degree from an accredited institution.

Desired skills and experience:

• Education: Doctor of Veterinary Medicine (DVM or equivalent) degree from an accredited institution.
• Certification: Board certification in Veterinary Radiology (e.g., by the American College of Veterinary Radiology [ACVR] or European College of Veterinary Diagnostic Imaging [ECVDI]).

Experience: Previous experience in a clinical or academic setting is preferred

Position Overview:
Seeking for a veterinary cardiologist that is a board-certified specialist focused on diagnosing and treating cardiovascular diseases in animals. Collaborates with veterinary teams to provide advanced care for patients with heart and vascular conditions, using specialized diagnostics and therapeutic techniques.

Key Responsibilities:

1. Consultation and Collaboration:

• Work closely with veterinarians in other departments and veterinary specialists e.g. Internal Medicine and Emergency and Critical Care Specialists to manage complex cardiac cases.
• Provide clear communication to clients about diagnoses, treatment options, and prognosis.

2. Cardiovascular Diagnostics:

• Perform advanced diagnostic procedures, including echocardiography, electrocardiography (ECG), cardiac catheterization, and radiographic evaluation.
• Interpret test results to diagnose heart and vascular conditions such as arrhythmias, congenital defects, and heart failure.

3. Patient Care and Treatment:

• Develop and implement treatment plans tailored to the individual patient’s condition, including medical management, interventional procedures, and lifestyle modifications.
• Perform minimally invasive procedures such as pacemaker implantation, balloon valvuloplasty, and other catheter-based interventions.

4. Monitoring and Follow-Up:

• Monitor patients with chronic cardiovascular conditions, ensuring continuity of care and adjustments to treatment as needed.
• Educate clients on home care, medications, and warning signs of disease progression.

5. Training and Education:

• Train veterinarians and veterinary interns in cardiology techniques and care.
• Offer continuing education opportunities to veterinarians from other departments about recognizing and managing cardiac conditions.
• Train veterinary technicians on the necessary technicians relating to various cardiac procedures.

Qualifications:

• Education: Doctor of Veterinary Medicine (DVM or equivalent) from an accredited institution.
• Certification: Board certification in Veterinary Cardiology (e.g., by the American College of Veterinary Internal Medicine [ACVIM] in the Cardiology specialty).
• Experience: Prior experience in a clinical or academic cardiology role is preferred.

Job Title

VETERINARIAN - DAY

Job Description & Requirements:

Beecroft Animal Specialist & Emergency Hospital provides compassionate, collaborative, and high-quality veterinary services for small animals and exotic pets.

Be part of a busy exotic animal department located within a specialist-owned Emergency and Specialist Hospital in the metropolitan city of Singapore.

We have all the bells and whistles- endoscopy, ultrasound, CT, MRI, radiography, and a full in-house laboratory. The exotics department is run by a boarded ECM specialist and staffed by an ECM resident and associate veterinarian.

We have 24-hour emergency coverage provided by the ECC team overnight and access to a boarded internist, neurologist, and surgeon.

Join us to provide advanced-level care for your exotic patients. Our team approaches every animal and its family with care and dedication, ensuring that every patient receives the best possible care.

Role Description:

The Associate Exotics Veterinarian is a full-time, on-site role located in Singapore. The successful candidate will have the opportunity to provide advanced veterinary care to a variety of exotic species, including birds, reptiles, and small mammals. Their daily responsibilities will include medical examinations, diagnosis, and treatments, as well as the performance of surgical procedures and emergency care. Additionally, the Associate Exotics Veterinarian will work closely with the rest of the veterinary team to ensure that patients receive the highest level of care and attention.

Qualifications:

• Doctor of Veterinary Medicine (DVM) degree or equivalent
• Licensure to practice veterinary medicine in Singapore
• Keen interest in exotic animal medicine
• Residency training or board certification in exotics is a plus but not necessary
• Demonstrated knowledge and experience working with birds, reptiles, and small mammals, including their anatomy, physiology, pathology, and behavior
• Effective communication and interpersonal skills, with the ability to communicate effectively with clients, colleagues, and support staff

Working Hours

Willing to work on weekends & public Holidays

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in local academic research area, a focus on NGS products and services will be a plus
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Job Description:

Nursing duties such as but are not limited to:

▪ Monitoring critical patients in the exotics ward.

▪ Assisting the exotics veterinarians in the care and treatment of inpatients.

▪ To actively pursue the acquisition of skills and knowledge in handling exotic animals.

▪ To be able to work well with the team, show mutual respect, creating a positive culture and environment.

▪ Attend in-patient rounds and engage in self-learning such as attending continuing development lectures and reading books and journals.

▪ Assist veterinarians with triage and assist with new case admissions.

▪ Assist veterinarians and specialists with procedures/surgeries.

▪ To perform anaesthesia under veterinary supervision and aid with the anaesthesia monitoring and recovery of cases.

▪ Restraining patients for examination and treatments.

▪ Cleaning cages/brooders, laundry, food bowls, and making sure the ward area is presentable at all times.

▪ Feeding patients.

▪ Discharging patients, preparing patients for surgeries, and postoperative bandaging and recovery.

▪ You will be required to update medical records and client communication.

▪ To perform diagnostics such as blood draws, IV placement, and taking radiographs for patients.

Requirements:

Junior Nurse

- Diploma in vet tech or relevant nursing qualification.

- At least one (1) year of work experience in the veterinary industry.

- Strong communication and interpersonal skills, with the ability to work under pressure.

Senior Nurse

- Degree or Diploma in veterinary technology or relevant nursing qualifications.

- At least five (5) years of work experience in the veterinary industry.

- Strong communication and interpersonal skills, with the ability to work under pressure.

- A minimum of three (3) years of leadership experience is preferred.