The Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be responsible for any luggage and parcel handling from a guests or an external soure.

MANAGES ALL GUEST SERVICES TASKS (CONCIERGE / POTERAGE / DOORMAN)

• Supervises and participates in the activities of the personnel in charge of handling and safe keeping of all

incoming, outgoing, and stored baggage

• Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and

suggestions to the surrounding areas

• Ensures the smooth running of the hotel entrance and driveway operations by performing all tasks in

adherence with the code of ethics as accordance by Pullman Singapore Orchard

• Accommodates all guest needs and requests, anticipating needs, and creating memorable experiences

through personalized service

• Gather, summarize, and provide information to guest about the property and the surrounding area

amenities, including special events and activities

Knowledge and Experience

· Certificate realted to customer service or hospitality

· Minimum 1 year relevant experience with Concierge or Guest Services

· Excellent communication skills in English and ability to communicate in a second language

Location:

Assumption English School, 622 Upper Bukit Timah Road, Singapore 678117

Contract Period:

17 March 2025 to 16 March 2026

Working Hours:

• Days: Mondays to Fridays
• Time: 6:30 AM to 12:30 PM (no lunch break included)
• Service Exclusions: Saturdays, Sundays, and gazetted public holidays

Responsibilities:

1. Errands & Messaging:Convey messages to parents and staff within the school premises.
   
2. Data Entry:Record the late coming of students.
   Maintain records of loaned uniforms to students.
   Update the daily staff absence data.
   Log student sick reports in the designated log books.
   
3. Document Handling:Receive and register incoming documents at the front office.
   
4. File Management:Sort and organize daily files at the office counter.
   
5. General Administrative Support:Perform any ad-hoc duties assigned by school leaders.
   

Qualifications, Skills, and Experience:

The ideal candidate should possess the following:

Educational Qualifications:

• Preferably a GCE 'O' Level Certificate or equivalent.

Experience:

• At least 3 years of experience as a receptionist.
• Prior general administration experience, particularly in a school environment, is an advantage.

Technical Skills:

• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Familiarity with basic internet tools (e.g., Gmail, WhatsApp Web).

Interpersonal Skills:

• Ability to communicate effectively with students aged 13 to 17 years.

Renowned hotels are looking for Guest Relations/ Front Desk/ Serviced Apartment check in personnels

Locations: Sentosa/ Orchard

Job Description:

1. Welcome and assist guests with check-in/check-out procedures.
2. Handle guest inquiries, requests, and complaints professionally.
3. Manage reservations and update booking systems.
4. Process payments and provide billing support.
5. Provide information on hotel facilities and local attractions.
6. Ensure the front desk area is clean and organized.
7. Coordinate with housekeeping and maintenance for guest needs.
8. Maintain accurate guest records and logs.
9. Adhere to security and safety protocols.
10. Work flexible shifts, including weekends and holidays.

Requirement:

• min. Diploma or relavant Degree
• able to work in Team

Interested email your resume

The News Desk Intern supports the News Desk to ensure CNBC offers world-class content on global business and finance through guest interviews. You will learn how to ask intelligent, tough and balanced questions to high profile key stakeholders in the global business and finance industry. This role is ideal for university undergraduates aspiring to explore a career in TV news production and journalism. You enjoy interacting with people, and have keen interests and passion in business, economics, and financial markets and international relations. There will also be opportunities to learn about business and markets, as well as the fundamentals of journalism.

Your responsibilities include, but not limited to:

• Meet and greet C-suite guests and key industry stakeholders at CNBC Studio located at SGX Centre
• Set guests up and interact with them prior to their interview segments on the TV shows
• Create daily highlights and send them to key clients and affiliates
• Learn how major global news networks react to breaking news and cover them with guests professionally
• Learn how to pitch to news makers and market movers to come on to CNBC TV shows for interviews

Assist the News Desk to grow and build relationships with guests, companies, PR agencies and financial institutions in APAC

Responsibilities

• Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
• Process all types of payment such as room charges, cash, checks, debit, or credit.
• Process all check-outs including resolving any late and disputed charges.
• Answer, record, and process all guest calls, messages, requests, questions, or concerns courteously and professionally.
• Coordinate with Housekeeping to track the readiness of rooms for check-in.
• Supply guests with directions and information regarding the property.
• Complete designated cashier and closing reports in the computer system.
• Balance and drop receipts according to accounting specifications.
• Perform other reasonable job duties as requested by superior

Requirements

• 2 to 4 years of work experience in a similar capacity; relevant experience in a 5-star hotel is preferred.
• GCE N/O Levels or fresh graduates in Hospitality/ Tourism Management
• Intermediate computer literacy and knowledge of Microsoft Office applications
• Excellent communication and interpersonal skills (spoken, written and electronic)
• Demonstrate independence, responsibility and accountability
• Able to work rotating shifts including public holidays and weekends
• Basic computer skills, including Microsoft Office

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

• Maintain kitchen cleanliness and uphold hygiene standards.
• Wash kitchen equipment and assist in equipment replacement as required.
• Keep stewarding area clean and organized.
• Aid in weighing and mixing sourdough bread doughs.
• Clean and arrange bread bannetons.
• Manage inventory of packaging materials and assist in box folding.
• Assist in packing finished products.
• Clean ovens and kitchen equipment.
• Assist in garnishing pies and preparing flatbread sandwiches.

Requirements:

• Must have a hardworking attitude and be keen to learn the craft of sourdough baking.
• We are willing to teach if you are willing to learn and contribute.
• 8-hour shifts.
• Fridays to Sundays.
• Must work at least 2 out of the 3 days.

Purpose of the Role:

Reporting to the Manager, you will be responsible for front-facing patient management and provision of administration support to the department to ensure the smooth operation of programmes and services offered to cancer patients and survivors.

This is a patient-centric role which requires focus on front facing client management (i.e. patient liaison, attendance tracking, fee collection and related patient matters).

Responsibilities:

Client management:

• Responsible for managing patients on various platforms at front office counter e.g. face-to-face, phone calls, via email, virtually meetings
• Manage new admission and client referrals. This includes signing of service agreements, conduct application, checking means testing and medisave accounts, financial counselling, management of client case files etc
• Arrange for clients’ assessments, appointments for therapy and where required transport
• Facilitate billing of therapy sessions, collection of payment and tracking client’s Medisave usage (application and expiry)
• Safekeep and bank in of daily collection of monies
• Manage client or caregiver feedback on non clinical matters and satisfaction surveys

Report management :

• Prepare monthly submission for MOH subvention and Medisave claims
• Prepare monthly statistics on rehab operations
• Prepare statistics/data for submission to MOH / AIC for subvention

Vendor management :

• Raise Purchase Request, issue Purchase Order, follow up on delivery & conduct settlement of payments made to vendors

General administration :

• End-user level administration of IT systems, applications used for operations, MOH and AIC portals, CPF Board MediClaim portal, LEAP, Rehab masterlist maintenance
• Manage purchases and liaise with vendors
• Verify invoices for payment of purchases and services
• Manage medical supply stocks and vendors
• Liaise with equipment vendors for maintenance support
• Prepare monthly claims for locums, staff claims
• Create and update admin-related Standard Operating Procedures (where applicable)
• Manage donations and volunteers

Criteria:

• 4-5 years experience in a similar healthcare related function
• Experience in front office services
• Well organised and meticulous
• Familiar with Microsoft tools
• Contribute to preparation of monthly statistical reports of client data and tracking of targets achieved.
• Able to perform accurate billings and collection
• Good in customer management, especially with difficult beneficiaries

Front Desk Responsibilities:

• Provide courteous and professional frontline customer service for the counselling centre.
• Manage appointments, including scheduling, sending reminders, and ensuring room bookings are accurate.
• Serve as the primary point of contact for clients and therapists, addressing inquiries and concerns promptly and professionally.
• Provide clients with information about services, pricing, and policies.
• Ensure the room is prepared before each session, including refreshments, and maintain the cleanliness and neatness of the centre.
• Collect payments and send the necessary information to the finance department.
• Uphold confidentiality of both client and therapist information.
• Perform any other ad-hoc duties as assigned.

Administrative Responsibilities:

• Maintain and upkeep the office space, ensuring everything is in order.
• Handle email and phone inquiries, forwarding them to the relevant person in charge.
• Oversee procurement of office supplies and items.
• Assist with and participate in event preparation.
• Perform any other ad-hoc duties as assigned.

Requirements and skills

• Proven work experience as a receptionist, front office representative or similar role Customer service of at least 2 years , Previous experience in a similar role, particularly in a counselling, clinic or mental health setting.
• Proficiency in Microsoft Office
• Professional attitude and appearance
• Good verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent customer service skills

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
• 2 to 3 years of desktop support experience in Corporate environment
• 5 days work at Raffles Quay
• MNC work environment
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

• $2,300
• 4 days shift (12hours per shift - 7am to 7pm / 7pm to 7am)
• 10 offdays per month
• Full time / Permanent
• Little India, SIngapore

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Implementation of Marine Service Policies, MTP & related Initiatives

Close to Market Activities (CTMA)

· Plan & schedule service activities to support distributors activities

· Develop planning strategies for service activities & implement PDCA cycle for improvements

· Collection of market data and information through regular market visits

· Analyze market feedback and share report to both local office and headquarters

Product Quality

· Investigate and analyze product quality issues in market and feedback to headquaters

· Educate and guide distributors to submit Technical Market Information

· Coordinate factory campaign

· Coordinate & support sample part collection from market

· Respond to distributors’ queries for product quality issues

Technical Academy

· Accelerate the expansion of YTA activities

· Support distributors in E-Learning using Learning Management System

· Support distributors in their local YTA training

· Conduct YTA education for distributors and local internal staff

· New model launch and introduction support while on special training for such prospective

Warranty, product registration & BPS Scan

· Manage & monitor distributors warranty and product registration

· Achieve headquarter set targets for warranty and product registration and BPS scan

· Prepare monthly data for warranty & product registration

Budget Management

· Prepare annual budget

· Monitor & manage budget for Service Group

Others

· Prepare monthly report to Company Management

· Prepare and attend Monthly Managers Meeting (MMM)

· Any other duties as assigned by the Company

Job Description & Requirements

Duties and Responsibilities:

• Build and maintain rapport and relationship with hotel concierge, front desk and hotel staff
• Maintain Tour Desk in terms of set up, list of brochures and maps
• Assist hotel guests to plan for their vacation itinerary and recommend suitable tours
• Assist hotel guests on booking airport transportation, cruises or restaurant within our pool of contracted companies
• Create bookings using PWA POS or Point of Sales system in order for own stock tickets to be issued promptly
• Prepare daily, weekly and monthly bookings summary and collection report
• Submit all collection to Finance with copies of receipts and other required documents
• Check on summary of booking in Booking platform and create invoices on the spot for tickets only and the day after service provided for tour bookings
• To give guests Courtesy or service call 3 hours after flight lands and coordinate with driver during their roster duty in the office

Qualifications:

• Diploma or equivalent.
• Customer service or administrative experience preferred.

Skills:

• Strong communication skills & Public Relations
• Proficiency in Microsoft Office
• Meticulous and Detail-oriented
• Ability to multi-task and work independently
• Time management skills
• Knowledge of Singapore attractions & travel industry basics is a plus.

Job Title: Front Desk/Receptionist

Job Overview:

The Front Desk is the face of our studio and core to our client service! This role is crucial in creating a welcoming atmosphere, providing excellent customer service, and maintaining an organized and efficient front desk operation. We welcome candidates who are great team players and have a flair in customer service.

Responsibilities and Duties:

• Client service and relationship maintenance: Meet and greet clients, enhancing clients experience and maintaining brand image.
• Scheduling and managing appointments: Coordinate class schedules, private solo and duet sessions to ensure a smooth and organized timetable for clients and instructors.
• Client registration, onboarding and data management: Maintain an updated client database, including contact information, medical history, waivers, and consent forms. Guide new clients through the registration process, explain studio policies, and answer any questions they may have.
• Billing and payments: Handle client payments, process invoices, track accounts receivable, and manage any billing inquiries.
• Inventory management: Monitor and restock Pilates equipment, props, and other studio supplies as needed.
• Answering phone calls/texts and emails: Respond to inquiries, provide information about classes and services, and address any client concerns or questions.
• Studio maintenance and health and safety compliance: Ensure the studio is clean, organized, and well-maintained, including equipment maintenance and repairs. Adhere to health regulations, and promote COVID-19 safety protocols if necessary.
• Staff communication and coordination: Ensure daily duties and follow ups are done seamlessly.
• Attendance tracking: Monitor class attendance and manage late cancellations and no-shows according to studio policies.
• Event coordination: Assist in organizing workshops, special events, and promotions to enhance client engagement and attract new participants.
• Studio policies and procedures: Adherence to studio policies and SOPs, ensure all policies are well-communicated and followed by both clients and staff.
• Sales and retail management: Handle sales of merchandise and products available in the studio
• Miscellaneous administrative tasks: Assist with any other administrative duties necessary for the smooth operation of the studio.

Qualifications:

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Basic understanding of computer and point of sale systems.
• Ability to multitask and stay organized in a fast-paced environment.
• CPR/AED certification is a plus.

Work Hours:

• Must be willing to work flexible hours, including early mornings, evenings, weekends, and holidays.

Compensation:

• Competitive hourly wage/salary ($10-12 per hour for part timer, $2000-$2500 for full time)
• Benefits package (if applicable).

Running of errands

1. Conveying messages to the parents and staff in the school.

Data entry

2. Recording late coming of students.

3. Recording loan of uniforms to students

Updating of daily staff absence data

4. Record the daily student report sick data in the log books

Receiving and registering documents

5. Receive and register documents in the front office.

Sorting and storing offiles

Sort out and keep the daily files at the office counter. Any adhoc duties tasked by the school leaders

Requirement:

1. Preferably GCE 'O' Level Certificate or equivalent

2. Should have at least 3 years of experience as receptionist

3. Having prior general administration experience working in a school environment would be an advantage

4. Proficient in Microsoft applications, including Excel, Word and Powerpoint

5. Ability to use basic Internet sites i.e. Gmail, WhatsApp Web, etc.

6. English (Written & Spoken) and with one mother tongue language (e.g. Malay, Mandarin, Tamil)

Able to communicate with students, aged 13 to 17 years old age group

Duration/ Working hours:

1 year contract ( 1 Feb 2025 to 31 Jan 2026)

· Mondays to Fridays: 12.30pm to 6.30pm (no lunch break included)

· Service not required on Saturdays, Sundays and gazetted public holidays.

**We regret to inform only shortlisted candidates will be notified.

Summary:

A Guest Experience Expert works across departments and deliver a wide range of services that guide guests throughout their stay. This is a job rotation role, incumbent to be rotated among 4 sectors (Concierge, Front Desk, Call Centre, Lounge).

Responsibilities (includes but not limited to):

• Concierge: Main duties include overseeing doorman and bellman operations. Provide guests with local attractions and hotel information, assist in transportation.
• Front Desk: Main duties include handling guests’ check in and check out process. Cash/bank handling. Enrolment of rewards programme.
• Call Centre: Main duties include answering of calls from public, handling general enquires e.g. F&B promotions, room availability, etc, transferring of calls and handling wake-up calls.
• Lounge: Serving of F&B to VIP guests in lounge. Applicant must be comfortable touching and handling alcohol.

Requirements:

• Minimum qualification of NITEC (Service, hospitality, tourism or related disciplines preferred)
• 1 year of relevant experience in handling Front Office operations.
• Fresh graduates are welcome too.

Other information:

• 5 days rotating shift work-week (including weekends and overnight)
• 9.5 hours a day (including 45 minutes meal break)
• Up to 44 hours per week
• BENEFITS:

- Entitled to annual AWS and performance bonus

- $150 allowance

- Night shift allowance

- OT payable beyond 44 hours/week

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

The Services required are set out as follows:

Running of errands

1. Conveying messages to the parents and staff in the school.

Data entry

2. Recording late coming of students.

3. Recording loan of uniforms to students

Updating of daily staff absence data

4. Record the daily student report sick data in the log books

Receiving and registering documents

5. Receive and register documents in the front office.

Sorting and storing of files

6. Sort out and keep the daily files at the office counter.

Any adhoc duties tasked by the school leaders

Salary : up to 2.5K

Duration: 3 months (convertible to perm)

Working Days & Hours:

Monday - Friday : 8am - 5pm

Sat: 8am - 12pm

Sunday/PH : Off

Location: Orchard

Job Description:

• Be the point of contact between clients and liaising with clinic manager

• Scheduling/arranging time of each case in daily time format. (Google calender)

• Overseeing the customer orders.

• Daily tasking allocation for each technician.

• Fix number of cases to be completed per day, and amount of billing to be done per day.

• Keep all team members job schedules up to date.

• Follow up with dental technician to complete daily task if falling behind schedule. Make sure case done on time.

• Inventory help keep track. (Template is already in place, just need help to update in real time).

• Handling enquiry on company's products and services

• Daily update on IOS scans received

• Daily update on in-coming cases

• Daily update on out-going cases

• Update clients with work in progress status

• Know how to liaise with clients in regards to the cases in terms of time given for each job, reschedule the case, or delay the case return.

• Checking via itero , trios real time for defects and notify if needed to rescan.(will be taught how to assess and read scans)

• Arranging courier and pick up

• Get customer feedback relay customer satisfaction.

• Filling accounting documents (minor)

Job Requirements: Min Diploma in any course

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

诚聘前台收银员 Front Desk Cashier

全职 Full Time

欢迎新加坡，永久居民，马来西亚，越南，台湾，中国或LTVP持有人申请

Welcome all pass holder to apply

工作地点: 新加坡 - 多个地点

全岛 7 間分店 , 地铁站附近

7 outlets island wide, Multiple locations

了解更多信息，请电/ Whatsapp我们：+65 97499906

Responsibilities:

• Day-to-day services of the Concierge and Bell operations, which may include but not limited to:

AGENT

- Providing hotel guests with information about local attractions

- Assisting hotel guest with ground transport arrangements

- Escort arriving and departing guests

- Maintains luggage storage

- Responding to internal and external emails and tele-enquiries

OFFICER

- Master all duties and responsibilities of an Agent and provide guidance and supervision while on shift.

- Handle all guest request and complaints and take ownership of guests’ feedback. Correspond with them accordingly.

- Assist to handle overbooked situations with Duty Manager.

- Log daily incidents and be aware of any general liability issues.

• The Concierge is also responsible for ensuring all Bell associates conduct their work ethically and with integrity.

Requirements:

• Minimum qualification of GCE N’ Levels (Service, hospitality, tourism or related disciplines preferred)
• Fresh graduates will be considered for Agent role.
• Applicants with at least 2 years experience in 5-star hotels will be considered for Officer role.

Other information:

• 5 days rotating shift work-week (including weekends and overnight)
• 9.5 hours a day (including 45 minutes meal break)
• Up to 44 hours per week
• BENEFITS:

- Entitled to annual AWS and performance bonus

- Night shift allowance

- OT payable beyond 44 hours/week

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

The Corporate Planning & Development Manager - Head of Japan Business Desk

will be responsible for driving the organisation's business development strategies, work with regional partners and identify regional market opportunities.

Duties and Responsibilities:

· Support board and management

· Take direction from management

· Develop Tribecar corporate planning abilities

· Explores new business opportunities and executes business strategies efficiently

· Coordinating with partners to identify market opportunities

· Foster and develop commercial relationships with Japanese firms in the region

Requirements:

· Bachelor’s Degree

· Business Planning and Analytical Skills

· Excellent communication and negotiation skills

· Must be experience in automotive industry in Japan and Singapore

· Have 10 years experience in automotive industry

· Experience in top 3 leasing companies

· Driven to succeed in an evolving business environment

· The individual should be proactive and self-motivated, with a strong drive to succeed

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Working Hour: 10.30am - 7.30pm
• Salary: $2,800 - $3,500 + Commission
• Gross Salary: $5k - $7k
• 6 off days per month
• Location: Orchard

Job description:

• Provide front line counter services such as patient registration and provide information on clinic services and products.
• Assist Medical Doctors during procedures.
• Advise clients on premium medical aesthetic treatments and beauty products.
• Sell and promote treatments and products to clients based on their needs.
• Build repeat clientele.
• Actively promote clinic services
• Liaising with external partners and vendors

Qualifications and Skills

• Relevant Experience in similar capacity

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

A Training Specialist at CHAGEE is responsible for designing and implementing training materials to ensure that all locations maintain operational excellence. They also work to standardize operations by organizing and conducting training sessions at store locations.

Other responsibilities include:

• Monitoring Program Effectiveness and Making Adjustments as Needed
• Managing the Training Centre Operations
• Updating and maintaining training materials for store teams
• Working closely with the Southeast Asia (SEA) team to adopt best practices and maintain brand consistency
• Training Program Design & Facilitating Training Session
• Creating E- Learning Content and Managing Training Resources (E-learning)
• Budgeting (Training Expenses)
• Employee Development and Career Pathing (Mentorship Program)
• Tracking and Reporting (Offline Training & E-learning)
• Compliance and Certification (Certification Tracking)
• Conduct WSQ courses
• New hire on boarding & Orientation
• Training Needs Assessment
• Coordinate outlet training and managing outlet trainers

The successful candidate will demonstrate the following:

• ACTA certified, passion for people development with a flair for training
• You are a learning advocate with an appreciation towards F&B and is experienced in delivering training in corporate or non-corporate environment
• Able to deliver training in English and/or Mandarin to accommodate non-English-speaking colleagues.

If you are looking to develop your career with one of the leading global tea beverage brand; send in your application now!

Responsibilities

• Responsible for the inbound receiving, physical put away and System receiving.

• Perform cycle count, Outbound orders picking, packing and releasing.

• Coordinate inventory transfers within the warehouse.

• Perform online courier bookings. Liaise with forwarders using email communication for bookings.

• Overall warehouse housekeeping and adhoc tasks as assigned by Supervisor

• Handle any other ad-hoc / administrative duties

Requirements:

• Experience in logistics, warehousing

• Preferably with a forklift license.

• Basic reading and writing skills and basic computer skills.

Working hours: Mon to Fri, 8:30am to 6pm

Job Overview: We are seeking a creative, independent and driven Part-Time Operations Specialist to support our efforts in executing growth strategies across various aspects of the business, especially marketing.

The ideal candidate will be proactive, detail-oriented, and passionate about Events industry, with the willingness to get hands on and the openness to undertake various tasks across functions.

Key Responsibilities:

Marketing:

• Assist in planning and creating engaging content for digital platforms, including social media posts, blog articles, etc.
• Conduct research on market trends, competitors, and consumer behavior to help inform marketing strategies and ensure relevant content.
• Research and email outreach to potential partners/customers to setup discussion meetings
• Exhibition Booth manning & pitching

Floristry/Event Support:

• Assist with the planning and execution of projects (eg. logistics planning)
• Hands-on floristry: Cleaning, dethorning, packaging fresh flowers
• Decor installation: Must be physically able to lift weights and work on hands-on installation projects
• Wedding Actual Day Coordination

Requirements:

• Education: Pursuing or completed a degree in Marketing, Communications, Business, or a related field. Candidates from top universities preferred.
• Experience: Previous experience in marketing or a related field is a plus
• Skills: Strong written and verbal communication, creativity, social media savvy, and basic knowledge of digital marketing tools.
• Tools & Technology: Familiarity with social media platforms, content management systems, and basic design tools (e.g., Canva, Adobe Suite) is a plus.
• Organizational Skills: Ability to prioritize tasks, meet deadlines, and work efficiently in a remote or office environment.
• Self-motivated, detail oriented and comfortable working independently and collaboratively with a team.

If you’re passionate about fast paced, events & project based industry, we’d love to have you on our team!

Responsibilities:

• Manage recruitment processes by posting of job advertisements to attract potential candidates, screening, interview, managing database and arranging candidates for interviews.
• Assist in the onboarding process for new hires including preparation of Employment Agreement, onboarding document, conduct orientation, employee data input into HR system and etc
• Assist in the offboarding process for resign staff including preparation of letters, exit interview and exit clearance.
• Monitor and assist in work pass administration for new application, renewal and cancellation.
• Maintain, update and ensure proper documentation filing for all HR and admin related document and files.
• Assist in the preparation or update of company organization chart, policies and process flows.
• Assist in updating and maintaining company website.
• Assist in the preparation of company newsletters and festive greeting poster.
• Assist in preparing service quotations to clients
• Assist in maintaining job advertisement and retrieving resume from MyCareerFuture.
• Organizing company events such as year-end dinners
• Assist in ad-hoc HR projects and any other assigned Admin duties

Requirements:

· Minimum Diploma/NITEC in Business Administration or HR.

· Fresh graduates with relevant HR internship experience are welcome to apply.

· Proficient with Microsoft Office (Excel, PowerPoint, Word etc) and collaboration applications.

· Excellent communication skills (written & verbal) - draft emails for employees, internal communication and liaison with MOM.

· Ability to interact well with people at all levels.

· Maintain confidentiality around sensitive information and terms of agreement.

· Strong data organization and filing skills

· Meticulous and Attention to detail

· Possess a strong understanding of Singapore labour laws such as Work Passes, MOM Regulations, Employment Act, and other statutory requirements and legislation in Singapore