Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

ESSENTIAL JOB FUNCTIONS

• Compile quality metric data required for management reporting and prepare sections of quality metric reports.
• SOP writing and issuance for site qualification and validation project as and when needed.
• Identify deviations and potential risks in manufacturing systems, processes and methods, and their possible causes.
• Implement validation processes to review systems, methods and processes utilised in manufacturing facilities.
• Access impact to validation for changes that occur during the project and define appropriate validation requirements and approach to meet these requirements.
• Identify potential compliance risk and gaps and recommend improvements.

EXPERIENCE REQUIREMENTS

• Min Degree in related specialisation
• More than 5 years QA experience in a Bio-Lifescience environment

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Workforce Transformation Specialist/Consultant

Be the Workforce Transformation expert in your Industry! We are looking for passionate executives from various sectors and industries to join our team to support companies in developing a ready, relevant, and resilient workforce alongside business strategies that will address current and future needs.

Job description

• Translate strategies into actionable outcomes such as technology adoption, job redesign, and skills upgrading to drive workforce and business transformation and growth.
• Assess skills development gaps in the company, identify company training plan and programmes
• To mobilise workers and companies on jobs and skills development
• Establish mechanism to coordinate outreach and gather ground feedback.
• Coordinate the implementation plan of skills and jobs together with various key stakeholders
• Analyse the adoption rate, transformation and training status and make recommendations to encourage adoption rate

Requirements

• Bachelor ’s Degree in related field, or equivalent work experience
• Over 3 years’ experiences in HR/Workforce Change Management, HR Strategy and Agile Transformation
• Possess strategic thinking ability, with an eye for operational details
• Self-driven and results oriented
• Passionate and good team player
• Good communication, interpersonal and influencing skills.
• 10 Positions Available

Office Location: Singapore, Central

Interested candidates kindly forward your CV to [email protected] (Yamamoto Junior Lim, Reg No:R22110232). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Claim Specialist and Assistant Operation Manager - Logistic [3770]

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront
• Salary: $4,000-$5,000 (With AWS only, no bonus)
• Other Benefit: AL, Medical & Dental Reimbursement; Mobile Reimbursement

Requirements:

• Diploma or equivalent qualification
• Minimum 2 years of relevant experience

Jobs Scope:

• Identify potential Claim (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and response to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide in claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and condition whenever appliable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim related documents (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, department and 3rd parties on running/open claim cases.
• Updates insurance team, Rotterdam claim department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Responsibilities:

Plan and organize medical education events: (20%)

• Implementation of medical education programs across APAC

• Management & implementation of professional education programs across APAC including cadaver and sawbones workshops, symposiums & insights events and activities

• Coordinate and implement International VSP program (Visiting Surgeon Program) including processing of all relevant documentation to medical boards & hospital authorities to gain access to the operating theatre

• Oversee surgeon engagement in relation to product training initiatives, including face-to- face and online forums

Data collection and management: (30%)

• Lead & Manage APAC Meded Data and KPI Dashboard

• Evaluate the effectiveness of educational programs and materials, and make recommendations for improvements

Digital Platform Management: (40%)

• Lead & Manage S+N Academy Mobile Application & other digital platforms

• Lead & Manage APAC Data Asset Management with latest toolkits, templates, flyers, brochures, and design and develop APAC SharePoint website.

• Manage VR, Simulation trainings and associated analytics.

• Manage Broadcasting studio time slots and coordinate with the AV team

Ensure compliance with regulations: (10%)

• Proactively build & retain knowledge & expertise on S&N compliance policies and

documentation requirements ensuring all are met in relation to each professional education event

· Lead & manage Royal College of Surgeons required documentation for SN Academy

Requirements:

• Minimum of 3-5 years of experience in medical education or a related field.

• Strong project management skills, with the ability to manage multiple projects simultaneously.

• Excellent written and verbal communication skills.

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Position

In a challenging and multicultural environment, we seek an application deployment and support specialist to join our Release Management (RMG) team of core banking IT domain.

Overview: The candidate will be responsible for Software Deployment in Integration and UAT environments and to provide technical support L1/L2 for the International core banking eco-system of the bank running worldwide.

The core banking eco-system includes 25+ applications covering accounting, financing trade, payments, client referential data, risk management, local regulatory reporting and Head Office reporing.

Work in close interaction with Project Stakeholders (Application Development team, Application Support team, Production team, Business entities) in order to deliver worldwide the various Strategic, Tactical and Regulatory projects multi year roadmap.

Main responsibilities

• Application deployment and level 1&2 support during SIT, UAT and production implementation for the core banking system of the bank (for Asia, Europe, Middle East and Africa).
• Follow UAT issues and enquiries from business users until their appropriate closure (incident communication, root cause analysis and permanent resolution).
• Engagement with development teams on a regular basis. Appropriate escalation of critical queries.
• Monitoring of batches to ensure that any incident is solved in a timely manner.
• Contribute to continuous improvement and improve DevOps tools.
• Prepare and maintain installation instruction documents, technical procedures and release procedures.
• Act as point of contact for assigned relese activities and Coordinate with various contributors from End Users, Application development and support to production services for smooth roll-out of the relelases worldwide.

Qualifications and Profile
The candidate should have a related diploma (IT, Finance) with up to 6 years experience in application deployment and support, with exposure to Banking industry.

Technical

• Hands on experience on Java, SQL, UNIX, Shell scripting, Jetty
• Hands on experience on RDBMS Oracle 12/19, PL/SQL and Control M.
• Hands on experience on Docker EE, Kubernetes, Argo CD.
• Exposure in DevOps tools like Jenkins, Master Deploy etc.
• Exposure in Elastic search (KIBANA), Grafana
• Exposure in data warehouse and business intelligence tool (SAP Business Objects) is an advantage.
• Exposure in ETL tools is an advantage.

Nice to have

• Good knowledge of all phases of the system development and implementation life cycle (SDLC).

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills.
• Strong analysis, problem solving and troubleshooting skills.
• Self motivated and excellent team player.
• Perseverance and diligence towards attaining goals and effective time management.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Duties & Responsibilities

Handling of customer questionnaires or documents related to product information, regulatory and religious compliance.

· Completion of customer questionnaires or documents related to product information, regulatory and religious compliance.

Provides regulatory technical support

· Work closely with the PIRA Manager to represent company and participating in trade association meetings.

· Provide technical support to customers and internal departments (sales, creation, operations, etc.) on product information and regulatory issues.

· Keep abreast of current food and flavour legislation and product information.

· Provide support to ensure appropriate regulatory and religious compliance of raw materials and flavour products. This includes legislation within Asia Pacific region, Halal, Kosher, GMO, Allergen and any technical product information related to flavour, food additive and food ingredients.

· Assist to contact relevant Government authorities accordingly to clarify any regulatory-related issues.

· Collaborate and interact as required with relevant personnel from other departments to communicate regulatory requirements.

· Provide support to the PIRA Manager in relevant SAP projects so as to have continuous improvements in the regulatory function. Assist to maintain regulatory and religious documentation system accordingly.

Manage religious management systems and support food safety management system

· Support in applications and audits to certify products Halal with MUIS. Tasks may include the following:

o Contact point for MUIS for routine Halal applications

o Assist in the activities required to coordinate the internal Halal audits

o Provide relevant support in any external audits involving Halal

o Assist in sustaining relevant communication or projects involved in order to ensure that continuous improvements are being made to the Halal Management System accordingly.

WSH related responsibilities

Able to follow Workplace safety and health system and in-house safety rules implemented at the workplace

Able to follow company Standard Operation Procedure and Risk Assessment

Able to comply Workplace Safety and Health guideline

Reporting incident/accident to company Workplace Safety and Health Manager

Able to report/inform HR on Personal Health Risk and Mental well-Being

Not engage in any unsafe or negligent act that may endanger yourself or others working around you

Use Personal Protective Equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment

Experience

Diploma in Food Science, Chemistry, or related courses with at least 7 years of relevant experience in flavor or food and beverage industry

Bachelor's degree in Food Science, Chemistry, or related Science courses with at least 5 years of relevant experience in flavor or food and beverage industry

At least Masters in Food Science, Chemistry, or related Sciences with at least 1 year of relevant experience in flavor or food and beverage industry

Special Skills/Knowledge Required (Technical Competency)

· Intermediate knowledge and skills on regulatory knowledge to provide advice to stakeholders on regulatory compliance and legal matters related to support business decision making

· Intermediate knowledge and skills on regulatory risk assessment to analyse the impact of latest regulatory developments

· Intermediate knowledge and skills on measures/ practices to meet religious requirements such as Halal and Kosher in food manufacturing

· Intermediate knowledge and skills on food safety practices and quality system management in food manufacturing, in particular allergen managment

· Intermediate knowledge and skills on documentation control to facilitate referencing of process and systems information to comply with company requirements

Generic Skills (Personal Traits)

· Intermediate teamwork skill/trait: Facilitate work team activities, provide assistance and support needed by team members and promote ownership and commitment among team members to work goals to improve team performance.

· Intermediate communication skill/trait: Articulate and discuss ideas and persuade others to achieve common outcomes.

· Intermediate interpersonal skill/trait: Detect and decipher emotions of others to manage interpersonal relationships in social situations.Basic decision making skill to choose a course of action from various alternatives using a reasoned process to achieve

· Intermediate decision making skill: Make decisions in a complex setting to achieve intended goals using a structured process and multiple sources of available information.

Intermediate problem solving skill: Identify less perceivable problems and use problem solving tools and techniques to solve the problems.

Position Summary:

To proactively maintain and repair all process equipment. To maintain and improve efficiently of process equipment with minimum downtime. Keep all equipment in the best operating condition and minimizing equipment breakdown.

Position Responsibilities:

• Maintain and repair the defined plant equipment to maximize plant availability and minimize disruption to the production process.
• Ensure all maintenance activities are carried out safely and good housekeeping is maintained.
• Carry out implementation activities for minor plant modifications and capital projects, in line with defined specifications and budget.
• Takes personal responsibility for quality in all aspects of maintenance work that will have impact on product quality.
• Initiate, encourage and implement improvement projects that lead to reduce overall cost and improve cost effectiveness e.g. improve equipment reliability, standardization, etc.
• Provides timely technical advice to other departments for trouble shooting / continuous improvements to processes / systems.
• Familiar with Olam Safety Procedures, Standard Operating Procedures, Good Engineering Practice, GMP to carry out maintenance activities to high quality standards.

To be successful in the role, the incumbent should have the following qualities:

• Technician Diploma from Polytechnic or Equivalent
• Holders of Nitec/Higher Nitec with minimum 5 years in process or related industry

Key Responsibilities

· Develop and optimize SEO strategies to increase search engine rankings, including entire website architecture, content, keywords rankings on a regular basis;

· Develop keyword plans through conducting keyword research to generate content ideas and optimize existing content;

· Plan and oversee the entire website architecture, conduct full-scale technical audits and work with tech team to optimize website quality in terms of improving content quality, keyword optimization, and user experience to boost organic search rankings

· Accelerate content production while aligning with target audience and brand voice

· Enhance engagement through the integration of visuals, videos, and infographics on your website

· Execute link building campaigns through the creation and promotion of linkable assets, outreach, and submission-based link building;

· Integrate on-page and off-page SEO (link building) with content marketing, social media marketing, and digital PR initiatives

· Analyze and measure key SEO metrics via related tools and platforms GSC, GA4, SEMrush etc;

· Keep up to date with the latest SEO trends, search algorithm updates, and new SEO tools and best practices.

Skills & Competencies

· 2+ years of experience in SEO related roles, proven results in SEO program is a plus

· Extensive background in digital content writing for various platforms, including blogs, journalism, and copywriting.

· Proven track record of driving engagement and prioritizing content's role in engagement KPIs.

· Proficient in SEO to track content performance and make data-driven improvements using best practices.

· Understanding of search engine algorithms and ranking methods

· Knowledge of keyword research and data mining tools

BGC Partners

Headquartered in London and New York,BGC Partners (NASDAQ: BGCP) is a leadingglobal brokerage firm providing integratedvoice and electronic services to wholesalemarket participates. We offer a full rangeof brokerage services across fixed income,rates, foreign exchange, equity derivatives,credit derivatives, futures and structuredproduct markets.

Role:

The successful applicant will join as a Desk Assistant supporting the LNG broking desk first and then once equipped with the right attitude and ability, he/she will have the chance to move into a Junior Broker role to become a full-fledged broker.

Job Responsibilities:

• Responsible for timely and accurate trade/data entries for the LNG market
• Process all trades for submission to exchanges
• Ensure all trade confirmations are promptly and accurately sent
• Check all incoming broker's confirmation against dealing tickets
• Prompt follow-up on trade queries and timely feedback to clients
• Update clients static data
• Assist in ad-hoc projects/assignments as required

Job Requirements:

• Good communications in English is required (good communications in Mandarin Chinese is a plus)
• Strong team player with ability to work independently
• Willing to work outside normal office hours and on holidays, if required
• Need to be comfortable communicating with front-office brokers (confirming details and queries)
• Fast learner and attentive to details
• Keen interest in global oil and commodity markets

BGC and our affiliates are a fair employer and have adopted the Tripartite Standard on Recruitment Practices (RP). Please also note that all data collected will be treated strictly confidential and used for recruitment purpose only. We regret that only shortlisted candidates will be contacted.

Headquartered in Singapore, CARRO has a strong presence in Asia Pacific supported by more than 2,000 employees across Indonesia, Thailand, Malaysia, and Vietnam. As an insurance specialist, you will be the subject matter expert to lead revenue growth by providing our customers the best service and advice on insurance products.

Job Description

To provide prompt and professional end to end customer service / tele-calls to our insurance customers on:

• Renewal of motor policies
• Policy servicing – cancellation, endorsement
• Claims assistance
• Prompt follow-ups on renewals & enquiries
• General product enquiries
• New policy purchases

Others:

• Achieve KPI of sales performance, call quality and operational standards
• To ensure that CRM and dashboard are updated with all relevant information
• Work closely with Team Managers for business development, implementation of sales strategies, and enhancement of process efficiencies

Requirements

• Diploma Holder in any discipline
• Relevant insurance certifications such as BCP, PGI and CGI preferred but not compulsory
• Past experience in the insurance industry will be advantageous
• Professional and well-spoken over the phone
• Good verbal communication and customer service skills
• Motivated and driven
• Proficient in Microsoft Office
• Meticulous, committed and a strong team player
• Independent individual who can multi-task in a fast-paced environment

Responsibilities:

• Supervise a group of Junior Fire Officers in the areas of fire vehicle operation, life preservation and minimization of property loss at an aircraft incident/accident site
• Operate sophisticated firefighting and rescue equipment and vehicles
• Plan and maintain the operational effectiveness of the unit under his/her charge
• Ensure appropriate operational standards, procedures and operating practices are established and maintained
• Organize and implement fire safety awareness and emergency preparedness programmes
• Maintain operational readiness and effectiveness by passing the Airport Firefighter Fitness Test (AFFT) annually

Requirements:

• Diploma from a local Polytechnic
• Strong inclination for rescue work
• Physically and medically fit with good eyesight in order to lead team of emergency officers to respond and mitigate emergencies at the aerodrome (you will be required to undergo a physical fitness assessment if shortlisted)
• Self-disciplined and composed under pressure
• Leadership qualities as well as good communication and writing skills
• Candidates with Class 3 driving license would be preferred
• Willing to perform shift duties
• No experience required

We are looking for a Senior Performance Marketing Specialist who will take personal responsibility for the success of new and existing clients’ PPC campaigns and make them his or her own. In this position, the Performance Marketing Specialist will be responsible for all tasks related to client’s PPC campaigns including keyword research, conversions rates, bidding strategy, landing page optimization, call to action, ad copy and campaign management.

The Performance Marketing Specialist is required to participate in all aspects of the client’s paid search campaigns, including initial planning, implementation, monitoring, optimization, analysis and reporting. The Performance Marketing Specialist is also responsible for day to day progress of clients’ PPC campaigns and ensuring timely completion and success of related tasks.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 2 days per week

Responsibilities:

• Keyword research, creating of ad copy, conversions rates, bidding, call to action and campaign management
• Assist with timely planning and execution of PPC campaign
• Analyze keyword costs, split testing, landing pages, cost per conversion and inform management of client opportunities, potential risks, and other key issues
• Data analysis and tracking via Google Tag Manager and Analytics
• Generate monthly reports with data-driven recommendations
• Properly link Ads with Webmaster Tools and Google Analytics
• Clear communication on PPC best practices to team members and guide them on how to apply to our client campaigns
• Proactively contribute to account strategy and provide recommendations to meet clients’ goals
• Responding to clients’ emails and call
• Maintain knowledge of industry news including best practices

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year Google Ads experience OR 1-year experience in a digital marketing agency environment
• Must hold the relevant Google Ads certifications
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Responsibilities

- Embrace safety and environmental preservation as fundamental principles.

- Establish and maintain documentation for vessel installations, modifications, upgrades, and ongoing maintenance.

- Collaborate with the IT support team, applications group, and team leader to formulate system configurations in line with requirements, ensuring comprehensive technical consistency in IT solutions.

- Take charge of overseeing the migration or enhancements of existing applications/systems, effectively providing implementation and operational support to projects, with a goal of meeting or exceeding SLA benchmarks.

- Evaluate system architecture, perform testing, identify root causes, analyze solutions, and offer recommendations as needed.

- Resolve issues, implement corrective and preventive measures, and educate the IT support team on multi-tiered application architectures employing various technologies aboard the vessel.

- Engage in maintenance and support activities, including diagnosing problems, responding to incidents, and applying patches in a timely manner.

- Possess extensive expertise in middleware standards and optimal practices for building a robust and resilient environment.

- Maintain, monitor, and support the IT support team in matters related to cybersecurity, best security practices, and backup solutions.

- Oversee and manage IT hardware procurement requests, with responsibility for vessel handover and takeover procedures.

- Provide off-hours and weekend support as an essential member of the on-call support team.

- Fulfill and meet monthly Key Performance Indicators (KPIs) for vessel ticketing, communication tasks, and ongoing projects.

Requirements

- Hold a Bachelor's degree in Computer Science, IT, or an equivalent field.

- Demonstrate a minimum of five years of experience in deploying IT systems.

- Possess expertise in Microsoft Operating Systems and Applications (including Office 365, MS Windows Server, Windows 10, Active Directory), Antivirus software, network switches, UPS, firewalls, storage/backup, and replication systems (Certifications are advantageous).

- Excel in Hyper-V and Remote Desktop Environments, particularly involving thin clients.

- Understand IT infrastructure, cloud services, and communication systems, along with proficiency in data cabling, communication, and Wi-Fi infrastructure.

- Exhibit proactiveness, dynamism, and a strong sense of responsibility with a focus on customer satisfaction and multitasking abilities.

- Capable of prioritizing tasks and consistently meeting deadlines.

- Adapt effectively to diverse working environments.

- Possess strong communication skills, encompassing verbal, non-verbal, and written communication, with the capacity to interact with team members at all organizational levels.

Why Join Us?

• Global Top 50 Electronics Components Distributor
• Certified Great Place to Work
• Central Location (River Valley)
• Attractive remuneration and commission package
• Career prospect
• Medical benefits, birthday leave and more
• Training opportunities

If you are a proactive and strategic sourcing professional with a passion for driving supplier excellence on a global scale, we encourage you to apply.

Job Responsibilities

• Responsible for managing end-to-end procurement and fulfilment processes, supplier development, and global supplier partnerships
• Develop and execute strategies for identifying and developing semiconductor suppliers on a global scale to expand and diversify the supplier base
• Monitor and evaluate geopolitical, regulatory, and market trends that impact global sourcing and supplier relationships
• Collaborate with suppliers to improve quality, cost-effectiveness, and delivery performance.
• Negotiate pricing, terms, and conditions with suppliers to achieve cost savings and favourable agreements
• Conduct regular supplier performance reviews to ensure quality, delivery, and responsiveness meet company standards
• Identify opportunities to consolidate suppliers, reduce lead times, and improve overall supply chain resilience
• Manage the entire procurement lifecycle, including requisition processing, purchase order creation, and order tracking
• Liaise with logistics team to ensure timely and accurate delivery of goods and services to meet operational demands
• Liaise with the Sales Team on customer’s specific components requests and provide inventory information

Job requirements

• Bachelor’s Degree in Business, Supply Chain Management, Logistics or related field
• Strong sense of urgency and attention to details
• Bilingual is preferred
• Proactive, excellent communication and negotiation skills
• Analytical with a methodical approach to problem solving
• Proficient in Microsoft Word, Excel and PowerPoint
• Candidates with no experience are welcome to apply!

• Handle taxpayers’ inquiries regarding different tax types, including Individual Income Tax and Property Tax, via the Helpline.
• Encourage and assist taxpayers in utilizing our e-Services and chatbot.
• Provide guidance to taxpayers on the step-by-step e-Filing procedures and offer advice on their filing and payment obligations.

Requirements:

• Singaporean
• A-level or Diploma holder in related field
• Strong communication skills.
• Candidates without prior tax experience are welcome; comprehensive training will be provided.
• Suitable for students who are waiting for results who wishes to gain experience in call centre environment.

Other information:

• Working days: Mon - Fri
• Working hours: 8:30am – 5:00pm
• Contract: until Jun 2024
• Location: Novena

**We regret that only shortlisted candidates will be notified**

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1) Process – Process end-to-end payroll for an organisation with a headcount of 500 or more, including but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF and refunds, submission of NS and Government Paid Leave claims, processing transport/dental claims from employees, ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation, filing of IR21 for foreigner resignees and annual IR8A, etc.

2) Coordinate – Correspond with HR business partners to retrieve data and inputs necessary for relevant pay elements.

3) Investigate – Report data inaccuracies in payroll systems and report to managers and clients for advice. Highlight and recommend improvements and solutions to enhance operational efficiency and effectiveness.

4) Audit – Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises.

5) Communicate – Provide clear and concise responses to any queries raised through email by employees and/or clients in a professional manner to achieve positive customer experience.

1) Minimum ‘A’ Levels or Diploma

2) Minimum 3 years of experience in end-to-end payroll and/or claims processing, preferably with knowledge of SAP or Excelity systems

3) Proficient in Microsoft Excel, VLOOKUP, PIVOT table, basic formulas

4) SAP knowledge, 3 yrs Payroll experience, >500 HC

5 & 6 days per week, 6 days off per month; 11am-9pm

Location: Wisma Atria / Bugis Junction/ Chinatown Point (Can choose)

Salary: Basic $2200 - $3000 + $100 attendance allowance + $100 flexi allowance upon confirmation + Commission

Gross salary: $2800 -$4000

Company: The boutiques carry High-end prestigious brands such as Omega, Tudor, TAG Heuer, Breitling, and international brands such as Longines, Rado, and Tissot.

Summary

The Retail Watch Specialist is responsible for the day-to-day duties at the retail outlet, including sales, stocks, and ensuring proper housekeeping. They are in constant contact with their customer and responsible for ensuring that they give great customer service so as to drive sales.

Job scope:

• Provide customer service, product knowledge and recommendations to retail customers.
• Assist in inventory management and housekeeping at the retail outlets.
• Maintain daily housekeeping of the outlet; ensuring cleanliness and organize store front.
• Maintain and manage the POS/Cashier
• Assist in ad-hoc job scope assigned by store manager/supervisor.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Responsibilities:

• Project a professional image always.
• Ensure the team comply with grooming standards and adhere to Environment, Health and Safety requirements in respect of uniforms and safety work practices as well procedures to provide a clean, safe and pleasant working environment.
• Perform the duties of housekeepers in the designated section.
• Require performing patients discharged bed cleaning at wards.
• Require performing machinery jobs.
• Require performing terminal cleaning/ decontamination.
• Undertake any duties/ projects etc as assigned by the Superior(s).

Job Requirements:

• Able to adapt in a fast pace & challenging environment.
• Able to stand long hours, walking long distance, climb staircase, squat.
• Ability to work independently and in a team.
• Able to attend Work At Height (WAH) course for company needs.

Working Location: National University Hospital

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Sourcing Specialist to be part of their Sourcing team for ongoing transformation projects. They are located in the West – easily accessible.

The Responsible of Sourcing Specialist are:

• Responsible for tactical sourcing of new parts to new and existing approved vendor list suppliers
• Responsible for price analysis and lead time negotiation with new suppliers
• Responsible for the negotiation to ensure and improve suppliers' price competitiveness, lead-time and on time delivery
• Responsible for RFQ (Request For Quotation)
• Responsible for creating Supplier contracts and negotiating for the terms and maintain Agreements in SAP
• Responsible for vendor management to ensure approved vendors meet the delivery, quality and cost standards
• Responsible to provide customers with solutions and internal cross functional teams, for cost effectiveness

Job Requirements:

• Minimum 2 years of sourcing experience in Oil and Gas / Shipyard industry
• Good command in English

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Scope of Services

The Services required are set out as follows:

(a) Information and Communications Technology (ICT) & AV support for school events

· The Personnel shall be in charge of the setup, operation, and maintenance of AV equipment in school compounds.

· The Personnel shall provide technical support in lighting, audio, video and stage for events by the Authority or external organizations.

• Lighting - Involves setting up, operating, and managing lighting equipment used during events.
• Audio - Setup and management of audio equipment, such as microphones, speakers, mixer soundboards (both digital and analogue), and any other audio-related technology. The Personnel ensures that the sound quality is optimal for both live audiences and recordings, if applicable. He/she shall handle the balancing of audio levels, manage live feeds, and ensure clear audio delivery for speeches, music, and other sound elements of the event.
• Video - Managing video equipment such as cameras, projectors, screens, and video editing tools. The personnel will be involved in live-streaming events, recording them for later broadcast, or displaying various visual elements on screens during the event. He/she shall ensure the video quality and visual content are aligned with the event's objectives.
• Stage Management - Setting up and managing the physical stage where the event takes place. The Personnel shall provide assistance to ensure that the stage is safe, properly arranged, and equipped with necessary elements like podiums and seating arrangements. He/she shall coordinate with the Authority’s staff to ensure smooth transitions between different segments of each event, such as speeches, performances, or presentations.

(b) Assist Authority’s staff in the setup of AV equipment

· The Personnel shall assist Authority’s staff in setting up ICT/AV equipment for events, meetings and lessons when required.

· The Personnel shall assist teachers in video-recording school events and lessons when required.

· The Personnel is expected to supervise students who are tasked to video-record school events.

· The Personnel shall supervise & guide Media Club during their activities in the area of audio & visual skills set.

· The Personnel shall conduct AV training for students and staff when required.

(c) ICT/AV Planning and Procurement

· The Personnel shall work with HOD (ICT) / ICT Manager / ICT Associate to propose solutions to ICT/AV persistent challenges that the Authority is facing which includes technical specifications and cost of implementations.

· The Personnel shall assist HOD (ICT) / ICT Manager / ICT Associate with the procurement process with regards to ICT/AV related solutions and services.

(d) Managing ICT & AV Resources

· The Personnel shall assist ICT department in managing the Authority's ICT & AV resources such as condemnation of ICT & AV equipment and the loan of ICT & AV equipment.

· The Personnel shall conduct annual maintenance of hardware and carry out troubleshooting and basic repair of ICT & AV equipment.

(e) Media Post Production

· The Personnel are anticipated to play an integral role in the post-production process of video and audio recordings captured by the Authority’s staff.

· Video editing – He/she shall compile the raw footage, cut and arrange the clips to create a coherent narrative or sequence. This includes selecting the best takes, arranging them in the desired order, and ensuring the flow of the video aligns with the project's goals. In addition, he/she shall be required to add titles, subtitles, and any on-screen graphics required for the video.

· Sound Editing and Mixing – He/she shall work on dialogues, background noises, and other audio elements. He/she shall remove unwanted sounds, enhance clarity of dialogues, and may add ambient sounds or effects to enrich the audio quality. He/she shall select or compose the right music or soundtrack for the video.

(f) Other Tasks

· Any other duties assigned by the Authority.

Qualification, Skill & Experience of the Contractor’s Personnel

The Personnel shall preferably have certification/qualification in AV-related field. The Personnel shall have at least 4 years of working experience in handling audio and visual equipment for events.

COMPANY DESCRIPTION

Grocery Logistics Singapore (GLS) a wholly owned subsidiary of FairPrice Group Supply Chain, is a well-established logistics player in the Fast Moving Consumers Goods (FMCG) segment, incorporated since January 1993. Other than being the key logistics provider for NTUC FairPrice and its subsidiaries, we had serviced the Dairy Farm Group, Royal Ahold Group (since exited from Singapore Markets) and many small supermarket chains since our establishment.

RESPONSIBILITIES

The FairPrice Group Supply Chain Business Unit (FPG SC BU) or Grocery Logistics of Singapore Pte Ltd (GLS) is a key logistics service provider to NTUC FairPrice Group and external customers. Our services provided include inbound logistics, warehouse and fulfilment and last mile delivery to the stores, customers and B2C home delivery.

Job Purpose

You will be a key member to contribute towards the growth and delivery of the Supply Chain Development & Analytics department. This position will be responsible for developing and driving the overall planning, implementation, control and completion of the supply chain and/or network design related projects, ensuring alignment with the Supply Chain development and larger Supply Chain BU strategy and goals.

Responsibilities

• Lead project planning and managing the project scope, deliverables, implementation, resource plan, cost, timeline and across all related work streams and functions, providing sound decision making and leadership under pressure.
• Identify key stakeholders, determine project requirements, address key concerns of stakeholders and designing an effective communication plan for each project.
• Engage and manage relationships and expectations with cross functional stakeholders (mid to senior management level) throughout the project lifecycle.
• Negotiate project implementation costing, financial tracking/reporting to ensure efficient utilisation of resources and within budget and allocation of costs to respective project stakeholders.
• Partner and collaborate with Supply Chain Business Insights team to develop metrics, dashboard, reporting project results and track actual cost saving after deployment to ensure alignment with overall company and business group strategies.
• Provide and present regular status reporting on project implementation progress, highlights and lowlights including recommendations to project stakeholders and sponsor(s) to enable overall project progress monitoring.
• Develop and lead the change management plan including conducting training (where applicable) and addressing any queries/concerns raised by project stakeholders.
• Embedding quality across all aspects of the project to deliver successfully, enforcing project governance, ensuring transparent and timely communication to project sponsors and stakeholders on any emerging risks/dependencies and corresponding mitigation plans.
• Anticipate and manage changes to both project plan / framework as well as project scope and detailed documentation of project and changes.

• Minimum 6 years of project management experience related to supply chain network and optimisation and transformational projects for retail, FMCG, e-Commerce industries etc.
• Degree in Industrial Engineering, Logistics/Supply Chain or related discipline.
• Possess a in-depth knowledge and understanding of the end-to-end (E2E) supply chain including logistics, transportation, process improvement and inventory management.
• In-depth knowledge of project management methodologies and tools, lean or six sigma.
• Strong leadership qualities to negotiate and exercise influence when managing internal stakeholders and external partners.
• Strong change agent who drives and champions change.
• Proven ability to lead, manage multiple and complex projects as well as effectively manage change and project budgets.
• Excellent reporting and documentation skills to ensure timely, clear, and concise information flow among all project stakeholders.
• Excellent interpersonal and communication skills, with the ability to communicate effectively to a diverse range of audiences/stakeholders and deliver difficult messages whilst maintaining buy-in.
• Excellent organizational,multi-tasking, problem-solving, attention to detail, critical thinking and analytical mindset and skills.
• Professional certifications in supply chain management (e.g. APICS) and/or project management certification preferred e.g. PMP, Prince2 etc.

• Work location: 37 Joo Koon Circle

Key Responsibilities

• Support the creation and execution of the digital customer support operations and strategy across the entire beIN APAC business and to be in tandem with the organizations’ global and regional strategy and leadership.
• Achieve creative excellence through understanding, defining and optimizing the consumer journey and experience across all beIN APAC digital solutions.
• Own and manage customer satisfaction and touchpoints across various digital and social media platforms.
• Craft, manage and lead multi-level 24x7 support tiers with internal and external stakeholders to constantly and timely manage responses to users having issues with our digital products, troubleshoot areas of problems across the technology stack, and continual drive to monitor, track, identify, resolve and improve user experience and enhance product features and processes.
• Develop and conduct product training for customer service agents, ensure they have up-to-date information about Standard Operating Procedures (SOP), our digital products and beIN APAC business.
• Lead and own related tasks to improve customer service & ticketing management workflow. Analyse alternative tools, customer contact channels, and other related product updates for service improvements and initiate & follow through the development process once business has agreed.
• Keep the FAQs and internal knowledge base in the Help Centre up to date.
• Support all digital product user experience report definitions, measurement, collection and analysis of customer behaviour journey and business services across our digital products to improve product experience and drive revenue. Regular reports to management to recommend improvements on the customer journey and experience and service enhancements.
• Manage all client meta-data as well as customer assets and inventory, including EPG integrity on clients, playlists, promotional voucher codes, subscription information, payment transaction reports, and user-reported requests for changes or trouble tickets.
• Manage operational project schedules, timelines, milestones, stakeholders and provide regular reports to management and relevant stakeholders on risks and dependencies
• Support anti-fraud and anti-piracy strategies and technologies including watermarking, fingerprinting, detection, and work with legal and broadcast teams for automation, piracy mitigation strategies, technology deployment and legal take-downs.
• Be a proactive and contributing member of a team to conceptualize and deliver digital programs, operations, and channels driven by state-of-the-art technologies, including AI/ML, chatbots and other creative tools to align with opportunities identified through consumer insights, market trends, and feedback or organizational goals.
• Build and maintain strong relationships with internal and external stakeholders, customers, suppliers across Asia.
• Keep abreast of competitive and industry trends in the digital space to evaluate beIN’s competitive edge in regional markets.

Requirements

• Familiarity with Customer Support system, e.g. Zendesk or other CRM & ticketing management systems.
• A good command of spoken and written English.
• Conversant with another Southeast Asian language, e.g. Indonesia Bahasa or Thai.
• Experience with using video-streaming services on various platforms such as web browsers, mobile, and connected TV apps is an advantage.
• Able to work late nights, early mornings and/or weekends when required.