Introduction to the role:

Overview:

A Marketing Automation Specialist is needed to support a centralized marketing automation team. This role focuses on setting up and executing email campaigns, managing lists, and providing support for campaign tracking and troubleshooting.

Key Responsibilities:

• Design and execute email marketing campaigns using Salesforce Marketing Cloud.
• Work with marketing teams to create targeted campaigns and build audience lists.
• Assist in tracking and reporting on campaign performance.
• Address technical issues, including basic HTML troubleshooting when required.

Requirements:

• At least 3 years of hands-on experience with Salesforce Marketing Cloud.
• Strong understanding of digital marketing principles.
• Ability to troubleshoot basic HTML issues.

We regret to inform that only shortlisted candidates will be notified.

EA Reg No: R22109791, Timothy Teo

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

JOB SUMMARY

• Standard Chartered is looking to build upon its continued success by adding a Diversity and Inclusion (D&I) Content & Disclosures Lead to its global D&I function in support of the Group’s objectives to become the best place to work, the best place to bank and contribute towards creating prosperous communities. The Lead will play a pivotal role in management of content development for engagement and disclosures to enable successful delivery of the Global D&I strategy. Driving best-in-industry solutions and practices will provide you with the opportunity to work closely with representatives from HR and different Centres of Excellence, executives, colleagues and our external partners. As a member of Standard Chartered global office of D&I, the role will report directly to the Head of Diversity and Inclusion.

RESPONSIBILITIES

Strategy

• The Specialist is responsible for supporting the successful implementation of the Bank-wide Diversity and Inclusion and wellbeing strategies under the direction of the Head of D&I
• Support our workforce to develop the skills needed for the future; building resilience, agility and inclusive leadership to enable our teams to unlock innovation, make better decisions, deliver our business strategy
• Partner and provide strategic guidance to D&I Councils, regions, businesses and functions to advance D&I plans
• Serving as a trusted centre of excellence and advisor to build capability, upskill and deliver on D&I strategy
• Project managing and aligning key D&I strategic solutions, global initiatives, and programmes
• Driving global and regional consistency by working with D&I Integration Experts to review processes and embed D&I and wellbeing best practices, policies, standards and governance
• Supporting Employee Resource Groups to align their initiatives and activities to the global D&I and wellbeing strategies
• Understanding of ESG reporting requirements including specific reference to EEO reporting, the Parker Review, CSRD, etc
• Managing global D&I benchmarking, reporting and awards requirements
• Ongoing review and leveraging of key global partnerships and memberships to support D&I and wellbeing agenda and priorities
• Providing D&I and wellbeing thought leadership on internal working groups, D&I Councils and forums, including monitoring internal and external diversity trends and legal developments impacting policy/practices.

Business

• Ensure that D&I activities aligns with business objectives and drives team performance and risk management at all levels
• Drive awareness of D&I and its value and coordinate across the Bank focusing on supporting key stakeholders
• Drive awareness of the wellbeing philosophy and its value and coordinate across the Bank focusing on supporting key stakeholders
• Ability to build strong partnerships with key stakeholders through strong business insights and being personally credible
• Influential and persuasive in terms of aligning the D&I, wellbeing and HR agenda with business-critical goals
• Possess professional work experience, including demonstrated experience in the D&I and wellbeing field, and knowledge of equality legislation (ideally in different geographies)
• Specialist knowledge of UK Equality Act 2010 and experience of diversity issues, trends and inclusion best practices, including issues covering different strands of diversity and how it might vary across different geographies
• Ability to analyse complex data, identify interventions and create solutions to strategic issues that impact overall D&I and wellbeing strategy success
• Facilitation, delivery and ability to build capability in others.
• Strong written and verbal communication skills and the ability to translate technical and specialist D&I insights to different audiences
• Ability to act as a change agent
• Strong project management skills, able to keep various programme elements on budget and on schedule
• Working knowledge and understanding of diversity and inclusion challenges preferably in multiple cultural settings
• Demonstrated and proven experience in D&I and other relevant areas of HR (e.g. Talent Management, Talent Acquisition, Employee Engagement, Employee Relations)

Processes

• Project management, leading on the development and implementation of key projects within our key target areas – such as gender, ethnicity, disability, generations, LGBT+ and wellbeing
• Build and manage strong relationships with the Global D&I Council, senior leaders across the Bank and key stakeholder groups to support on implementing the Bank’s D&I and wellbeing strategies including providing advice, encouraging engagement, producing key message documents, speaker notes, presentations, and providing regular progress updates (via a range channels)
• Partner with the Regional Head of Diversity and Inclusion and Centres of Excellence to embed and integrate D&I and wellbeing into processes and initiatives and align it with the other corporate, business and people strategies
• Draft responses, presentations and updates for Regional Head, Diversity & Inclusion, Global Head of HR, Global D&I Council and other key stakeholders as appropriate
• Work closely with Corporate Affairs and Brand & Marketing, providing subject matter expertise and project insights, to support on the successful development and execution of the Bank-wide D&I activity including campaigns for internationally recognised key dates e.g. International Women’s Day to maximise impact and coordinate development of any related activations and initiatives
• Engage key stakeholders to build capability to deliver on the D&I strategy
• Work with key stakeholders on the design and delivery of any tailored solutions (e.g. unconscious bias, cultural awareness, gender intelligence, leadership programmes for underrepresented groups, mentoring), products, toolkits, assessments, etc
• Manage reporting process for the various business areas to track and report progress against D&I plans and alignment to D&I strategy
• Support in the delivery of consistent and standardised Employee Resource Groups (ERGs) processes across the regions, including onboarding process, communications, development of toolkits, budgeting, implementing initiatives and monitoring of global reporting on key ERG metrics
• Manage global D&I and wellbeing benchmarking, reporting and awards requirements and lead on the delivery of D&I external engagements to raise the profile of our commitments and progress, including conferences (e.g. Bloomberg Equality Summit, Davos, UN, International Monetary Fund)
• Collate, analyse, and use diversity metrics to measure D&I initiatives and engage the business
• Support finance budget tracking, invoice processing and delivery of annual D&I and ERG budget process, including bi-annual review
• Monitor and keep up to date with the latest developments in D&I and wellbeing research and thinking
• Representing where appropriate the Group on external forums and working groups

People & Talent

• Lead through example and build the appropriate culture and values
• Work with the business to help deliver the Banks Global D&I strategy and key priorities

Risk Management

• Awareness and understanding of the main risks facing the Group and the role the individual plays in managing them
• The ability to interpret the Group’s financial information and identify key issues based on this information

Governance

• Responsible for delivering ‘effective governance’ and ‘project management’; capability to challenge key stakeholders effectively; and willingness to work with any local regulators in an open and cooperative manner.

​​​​​​​

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Head, Diversity & Inclusion
• Global Head, Employee Advocacy
• Head, Wellbeing
• Global Head, Employee Relations
• HR Management Team
• Head of Communications, D&I and Wellbeing
• Corporate Affairs, Branding and Marketing
• Sustainability Disclosures
• Centres of Excellence
• Regional & Global Heads of HR
• HR Business Partners
• Global, Regional & Local D&I Councils
• Country CEOs and Management Team
• D&I Employee Resource Groups and their Executive Sponsors
• External stakeholders Corporate D&I consultants, academic institutions, professional networks, subject-matter experts and think-thanks (e.g. Women in Finance (HM Treasury), British Banking Association (BBA), Financial Services Skills Commission, World Economic Forum, Stonewall, the Economist, the Asia Society).

Other Responsibilities

• Embed Here for good and Group’s brand and values in the team and across the wider HR function.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Liaise, partner and coordinate with Culture, Corporate Sustainability, HR partners, Finance, D&I Analytics, Global Business Services as appropriate.

Our Ideal Candidate

• 7+ years of experience ideally in the financial services space
• 2+ years of experience in D&I/HR/Talent Management, preferably combining both Business Partner and SME roles (e.g. talent management, talent acquisition, employee relations, employment law & policy)
• 2+ years of experience in Project Management and solution deployments
• Degree in Human Resources or related field is preferred e.g. D&I, Talent, Employee Relations, Org Behaviour, Psychology, Business Administration, etc.
• Understanding of geographical and cultural differences and how it impacts the subject matter topics of the area
• Understanding of D&I in specific markets desirable, especially Europe, Middle East, Africa and Asia
• Excellent interpersonal & communication skills
• Strong collaboration and consulting skills
• Proven experience delivering innovation in a complex organisation
• Exemplary integrity, independence and resilience
• Strong knowledge of business applications (MS Office Suite)

Role Specific Technical Competencies

• Effective Communications
• Human Resources Consulting
• Workforce Analytics
• Industry Knowledge
• Organizational Change Management
• Collaborating Globally

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

· ITC Help Desk Specialist (Microsoft)

· Have at least 2 years of working experience

· Must be familiar with level support with tickets and resolving issues accordingly

· Familiar with Service support Matric as well as the Severity of the service level and resolve them accordingly

· Have working experience in windows 10/11, Microsoft Office suite

· Have experience working with Microsoft Active Directory, or Exchange preferred

· Familiar with handling user enquiries, creating and deleting accounts, and grant and deleting access permission.

· Must be a Fast learner, adaptable and able to work independently

Our People and Culture team designs and executes people strategies to ensure that Rainbow Centre has a competent and engaged workforce to meet the aspirations of Rainbow Centre and the clients we serve. The postholder will contribute by channeling in potential talents for Rainbow Centre.

Critical Work Functions

Employer Brand Activation

• Articulate organisation's employer brand across all recruitment touchpoints, including the drafting and delivering of presentations, conversing with potential candidates, and using the right key messages when promoting a career in the organisation
• Expand job candidate pool via utilising various recruitment touchpoints such as job portals, career fairs, referrals schemes, partnerships with institutes of higher learning, sector schemes, and professional associations
• Lead in organising, coordinating, and executing events such as career fairs, recruitment drives, outreach at institutes of higher learning
• Collaborate with communications department to design and produce employer brand assets, such as visuals, social content, and collaterals
• Design the methodology and evaluate performance of talent acquisition through for example recruitment funnel, time-to-fill, and time-to-hire

Talent Selection

• Remain updated about the goal, strategies, and workforce plans at both the organisational and unit/programme level
• Create job cards and facilitate approvals for job postings
• Manage the administration of job portals and relevant access matrix
• Collaborate with hiring managers to conduct resume screening
• Perform first round interview of potential job candidates via phone or video calls
• Communicate (and discuss if needed) candidate details and observations drawn with hiring People and Culture Business Partners, and where relevant, hiring managers

Talent Schemes Administration

• Remain updated about scholarship schemes available at the national or sector level, and leverage on them to create talent pipeline for the organisation
• Coordinate with funding bodies (such as National Council of Social Service and Workforce Singapore) to deploy national or sector level scholarship schemes
• Manage organisation’s sponsored scholarship schemes, and where necessary review terms and conditions
• Administer scholarship deeds, bonds, and related agreements with all stakeholders (funders and scholars), including handling compliance matters and submitting reimbursements and reports to funders
• Oversee by planning and deploying internship programme, that includes driving recruitment, partnershing with institutes of higher learning, and coordinating with hiring managers and departments

Talent Relationship Management

• Oversee the end-to-end management of scholars lifecycle; selection, onboarding, engagement, development, placement, and offboarding
• Understand the hiring needs of various departments and execute placements of scholars
• Conduct regular engagement with scholars and interns to facilitate important organisational updates and understand career aspirations
• Evaluate potential of interns and where relevant, channel or convert as potential talents for the organisation

Job Holder Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in human resource, preferably in talent attraction, and/or employer branding

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5k

Employment Type: Contract

We are seeking a skilled Network Infrastructure Specialist to deliver enterprise-level end-user computing services.

Key Responsibilities:

• Deliver essential enterprise-grade network services.
• Implement new initiatives and enhancements, leveraging innovative network technologies.
• Collaborate with team leaders and external service providers to plan, manage, and execute projects aimed at maintaining, improving, or developing network services, enhancing overall service quality and delivery.
• Partner with Central ICT Infrastructure capability centres to design optimal network solutions that align with the current and future infrastructure needs of agencies.
• Lead projects to standardize network services across agencies, reducing operational overhead and improving service satisfaction.

Requirements:

• Degree in Computer Science, IT, or related field.
• Minimum 5 years in enterprise-level ICT infrastructure for end-point services.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

We are hiring 15 Customer Care (Call Specialists).

• Immediate availability preferred
• 8 months contract
• Start date: January 2025
• Central
• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 1 year of work experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Summary of Department Focus:

Cognizant is looking for a highly-accomplished, results-driven senior sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the ASEAN MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment

Summary Job Description:

• Define and improve the go-to-market plans, offerings and value propositions for ASEAN Region
• Drive sales and pipeline for ASEAN Market
• Build strong internal relationships with Cognizant’s ASEAN MCU & MDU, IOA Commercial/Offshore Delivery Heads and other core leaders.

Key Accountabilities

• Sales Plan Creation – A critical early task will be developing and executing a growth plan for region.
• Demand Generation – Identify prospects, create marketing plans and take responsibility to engage new clients in conversation
• Pipeline Management –Strong pipeline building, qualifying high priority deals and winning new business in line with agreed targets.
• Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams
• Solution Development Oversight – As a pursuit leader, partner with solution architects, delivery teams and other horizontal practices (e.g. AIA, EAS) to create effective deal solutions.
• Deal Shaping / Pricing Development – Develop creative deal shapes, commercial structures and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams
• Closing Sales- The main responsibility and focus of the role will be the growth of our IOA business within region. Specifically, win new deals.
• Market Intelligence - Provide competitive intelligence associated with market pricing and specific competitor strengths, weaknesses, tactics, etc.
• Marketing - Leverage Cognizant’s marketing organization and capabilities to create innovative marketing activities targeted for specific sales opportunities and general local market brand building.
• C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships.
• Regular Third Party Intermediary Interaction - Participate in industry 3rd party seminars, meetings, analyst forums, Cognizant capability presentations, etc. to develop deeper industry connects and relationship.
• Renewal deals in the industry - Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win.

Job Requirements:

Key Competencies

• BPO – Deep understanding of Digital Operations/DBO and able to engage C-level executives in detailed BPO deal, solution, transition, and transformation shaping discussions.
• Solution Development – Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation.
• Hands on participation in solution and content development
• Ability to lead and work in diverse, multi-functional teams
• Industry Experience - Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery.
• Global Experience – Significant ASEAN experience required including being conversant in global service delivery models – both shared services and Tech led BPO.
• Verbal Communication Skills – Excellent public speaking and presentation skills and ability to convey complex and detailed deal elements in a compelling, engaging manner.
• Written Communication Skills – Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives.
• Approach to Work – Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner.
• Knowledge
• Global Business Services – Client-facing GBS project experience is preferred.
• Technology - Understanding of technology solutions is required, especially how it affect business and operations.
• Professional Contacts – Existing strong relationships in local ASEAN region with third party advisors, industry analyst, and potential C-level clients.
• Matrixed Organization – Experience working in a highly matrixed organization is preferred.
• Virtual Work Environment – Experience working in a virtual office/home work environment is preferred.

Experience

• 10 to 12+ years of experience in Sales and Business development working for tech lead BPO companies is essential
• Preferably Manufacturing, Logistics, Energy Utility, Retails Goods, Travel & Hospitality Services domain
• Should be able to meet/deliver annual sales target of 40M to 50M TCV

Qualifications

• Degrees – MBA or advanced degree in related field is preferred.

If you are a resilient self-starter who embraces change and is not afraid of failure, excited to be constantly challenged and make an impact in the Accountancy Sector, apply for this role to become a stronger and better you.

Job Responsibilities:

ISCA Partnerships Programme

• Support coordination and collaborative initiatives with ISCA’s Sponsors and Partners
• Manage timelines of partnership entitlements
• Manage relationship with existing partners
• Execute partnership entitlements and provide performance metrics of entitlements
• Manage onboarding and billing of sponsors
• Answering sponsors and partners enquires relating to sponsorship
• Support in planning of events and all other sponsored events

Events & Conferences

• Support in content curation for conferences and events
• Support in development of conference & exhibitor activities

Administrative & Operational Support

• Support in administration of registrations – individuals, corporations & overseas
• Support in minutes taking of meetings
• Administrative support & organisation of Conferences and Events including event planning, online registration set-up, monitoring registrations, logistics support, enquiries, speaker and partner coordination

Requirements:

• Effective project management skills to handle multiple projects, prioritise tasks, and meet deadlines
• Strong written and verbal communication skills to collaborate with various stakeholders
• Strong data management and analysis skills to derive data-driven insights for reporting and communication.
• Attention to detail and organisational skills to ensure accuracy and quality of programme development
• Ability to adapt to changing requirements, learning needs, and evolving technologies.
• Meticulous, resourceful and innovative with a positive work attitude
• Able to work well under pressure with tight deadlines
• Able to multi-task and willing to take on new projects
• Able to work independently in a fast-paced environment and display abilities as a good team player.

Help us get ahead of disease together with our MSAT Product Stewardship Business Area

Education required: University Degree in Engineering and/or Science related discipline, Advanced Science Degree in Data Analytics or similar field preferred
Other requirements: Scientist or Engineer with working experience preferred
Language requirement: Written and spoken fluency in English
Application deadline: We will close this vacancy when we have enough applications, so please apply as soon as you can so your application can be considered.

Looking to gain valuable real world work experience and help positively impact the health of billions of people? Apply for a GSK Traineeship today!

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals

What will you do?

Key responsibilities

• Continued Process Verification
• Participate to the CPV cycle of the designated product.
• Assist the Product Steward to manage CPV meetings
• Apply KPls to enable meaningful CPP/CQA trending and reporting of key process data as well as to quickly identify changing quality trends and issues.
• Review and analysis process trending, identify changing quality trends and issues.
• With the support of Product Steward, suggest corrective actions to solve issue and improve the robustness and consistency of the manufacturing process.
• Responsible of the initiation and maintenance of TRA, PCS, DTP, CQA and QTTP of the designated product.
• Compile, interpret, and organize process and product data for periodic reviews, as well as audits / regulatory support.
• Closely interact with the MSAT Manufacturing Support Engineers and VS to monitor process performance through real-time performance data.
• Collect, record, and product report metrics.
• Establish visual tracking and other tools to enhance Audit readiness and trend analysis.
• Read and interpret statistical diagrams, drawings, and other schematics. Monitor processes for performance and problem indicators.
• Update the lifecycle of the process History file of the product.
• Aide users in both the Discoverant and PKM systems. Provide training as needed for both systems.
• Assess impact of changes on current validated process status and identify need for revalidation/revaluation activities
• Remain relevant in new business intelligent tools and become a SME in the field.
• Provide product expertise for the commercial production (i.e. expertise in the management of critical deviation).
• Work closely with MSAT Manufacturing Support and MSAT Process Science & Manufacturing Technology teams to identify and confirm critical process parameters needed for equipment and process validation.
• Audit preparation and manaqement - participate in L2 audit, corporate and regulatory inspections and front the inspector's questions as Subject Matter Expert.
• Project Manaqement - contribute to projects related to product life cycle changes or optimisation.
• Participate in product investigation task forces or working groups.

What will you learn?

MSAT Product Stewardship team provides technical assistance to commercial manufacturing team, including change assessment, process monitoring, troubleshooting and continuous improvement.

Product Specialist plays a pivotal role in channelling our scientific capabilities to make a positive impact on changing patients' lives. One meaningful and holistic approach to today's current challenges within the pharmaceutical industry is to focus on Product Lifecycle Management (PLM), which is a business transformation approach to manage products and related information across the enterprise. In recent years PLM has provided many pharmaceutical organizations with the ability to increase their ability to get products to market quicker, ensure greater regulatory compliance and efficiencies while reducing development costs.

The primary focus of the MSAT Product Specialist role is to contribute to the lifecycle of products and processes manufactured at GSK Tuas from inception, through engineering design and manufacture, to service and disposal of manufactured products.

The role of site MSAT Product Specialist is the care keeping and continuous improvement of the body of technical knowledge that the site has. It includes how we manufacture our products and transmitting that product & process knowledge into manufacturing instructions.

What are we looking for?

Technical

• 3 - 5 years' experience
• Understanding of databases and SQL
• Strong MS Office background (Excel, Word, Project, PowerPoint, Visio, etc.)
• Have strong trouble shooting capabilities. Be able to use engineering thinking and principles to tackle complex technical/process issues with the support of the Product Steward/Expert.
• Have very good written and verbal communication skills.
• Quantitative & qualitative analytical skills.
• Strong project management, planning, organizational and communication skills desired

Business

• Strong understanding of Life Cycle Management disciplines, cross functional skills and processes.
• Experience with process monitoring and statistical analysis of data using statistical software (such as RedStar, Spotfire, JMP, MiniTab, Discoverant, etc.)
• Proven project management experience : projects with medium level of complexity.
• Proven experience with medium size, multiworkstream project management.
• Feel comfortable working in various cross functional teams.

Competencies:

• Project management skills
• Technical knowledge
• Problem solving and analytical skills.
• Knowledge of GSK Vaccine processes and procedures
• Knowledge of vaccine environment; regulatory, NRA release, specificities of each vaccine family
• Knowledge of GMP environment,
• Sound knowledge of biopharmaceutical production processes.
• Sound knowledge of cGMP regulations and guidelines.

What do we offer you?

• Understand and experience the GSK Culture
• Work with a diversified team of professionals
• Implement technical knowledge and skills that you have acquired at school
• Apply and develop soft skills such as interpersonal, communications and negotiation skills
• Transport to and from site to MRT stations in centralised locations all across Singapore (only for manufacturing sites)

Working Location: Tampines office

✔Company transport provided at designated point (Boon Lay, Lakeside, Jurong East, Bukit Panjang, Choa Chu Kang, Woodlands, Serangoon)

✔Working Days : Mon to Fri

✔Working Hours : 8am to 5pm

Responsibilities:

• Manage planning methods and warehouse storage plan

• Supervise order fulfilment activities in compliance to rating principles as well as operator variations

• Execute operational plans in accordance to warehousing standards, policies and procedures

• Manage contingency plans for order processing operations

• Maintain quality standards (e.g. 5S+1, customer requirements and etc.)

• Execute resource plans within business activities (e.g. Equipment, manpower and etc.)

• Organise and coordinate continuous improvement activities and performance improvement strategies

• Monitor operational productivity and/or gaps to propose improvement

• Develop solution implementation by operationalising plans and measure performance

• Supervise order fulfilment activities and meet customers’ requirement

• Handling and manage customer complaint

• Develop measures to improve vendor management capability in the operation

• Manage teams at work (e.g. Overtime, resource planning, performance management, misconducts, on/off-boarding and etc.)

• Ensure billing to customer on time

• Manage WSH activities to ensure team’s compliance to requirements

• Operate systems, technology and electronic tools deployed (e.g. SAP, WMS & etc.)

• Ensure warehouse operations activities in optimization of Packaging materials, optimise waste management- reduce, reuse, and recycle materials

• Optimize energy consumption within the warehouse.

• Optimize transportation routes

• Implement water-efficient practises in cleaning and maintenance

Preferred background from 3PL and WMS knowledge.

This role is responsible for supervising order fulfilment. He/she is also responsible monitoring performance and ensures timely processing of customers’ orders. Being practical, he/she works closely with the operation teams, customer service teams and vendors / contractors to deliver results.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Company’s Profile

Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Plan, implement, manage, monitor, and upgrade IT security solutions.
• Support projects by delivering project deliverables and completing milestones.
• Develop and maintain technical, operational, and configuration documentation necessary for project implementation.
• Coordinate and manage vendors for product implementation and troubleshooting.
• Evaluate security products and conduct Proof of Concept (POC) to verify the effectiveness of security measures, ensuring their continued efficacy post-implementation.
• Provide technical support and incident response for IT security infrastructure components to the maintenance team.

Requirements

• Proficient in Endpoint Security solutions, including Anti-Malware, Host Firewall, Application & Change Control, Disk Encryption, and EDR.
• Knowledgeable in Identity & Access Control solutions, such as PKI solutioning, Hardware Security Module (HSM), Privileged Access Management, 2FA, and OS Hardening Policies.
• Implement Endpoint or Identity & Access Control Security tools.
• Familiarity with various operating systems like Windows or Linux.

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

SCOPE AND RESPONSIBILITIES

• Responsible for full spectrum of order processing from Order to Cash (OTC)
• Work closely with the Order Centre in the US, Europe, China and other locations to ensure orders are processed promptly and accurately
• Interface with customers and freight forwarders for shipment booking promptly and accurately
• Handle and resolve customer complaints & follow up to ensure resolution in a timely manner
• Monitor orders closely, ensure on time delivery and provide full set of required documents to customers promptly
• Review shipping documents and ensure documents are in full compliance
• Follow up with customers and distributors on overdue invoices
• Assist and support in the migration of current order processing system to Order/ERP systems
• Provide administrative support and other duties as assigned
• Follow company procedures and policies

REQUIREMENTS

• Min Diploma in business administration or logistics management
• Minimum 5 years’ experience in order management
• Great customer facing and team player
• Good knowledge of incoterm, payment term, import/export document requirements, etc.
• Proficient in Microsoft Excel
• Knowledge of Letter of Credit and Documentary Collections preferred

Personal brand (IP):

Location: Singapore (On-Site with Occasional Travel Opportunities)

Job Type: Part-Time

About Me:

I am a content creator passionate about sharing stories and experiences that inspire and connect with audiences. I’m looking for a creative and skilled individual to help grow my personal brand through visually captivating content and effective social media management. Your work will focus on building an engaging presence across platforms, with a special focus on travel storytelling and lifestyle content.

Responsibilities:

• Plan, shoot, and edit high-quality videos and photos for personal branding purposes, including travel content.

• Operate professional camera equipment to capture visually compelling footage.

• Collaborate to create content optimized for platforms like Instagram, Facebook, TikTok, and YouTube.

• Manage social media accounts, including scheduling posts, writing captions, and engaging with the audience.

• Analyze performance metrics to refine content strategy and boost engagement.

• Occasionally travel within Singapore and internationally to document on-location shoots.

Requirements:

• Based in Singapore with flexibility for on-site shoots.

• Experience in videography, photography, and video editing.

• Proficiency in editing tools (e.g., Adobe Premiere Pro, Final Cut Pro, or similar software).

• Strong understanding of social media trends and platform algorithms.

• Creative, self-driven, and detail-oriented with excellent storytelling skills.

• Familiarity with travel content creation and lifestyle branding is a plus.

Hours & Compensation:

• Part-time, approximately 15–20 hours per week.

• Competitive pay, negotiable based on experience and availability.

Why Join?

This is a unique opportunity to be part of an exciting journey in building a personal brand. You’ll have the creative freedom to contribute ideas and showcase your talent while working on diverse and engaging projects.

How to Apply:

Send your resume, portfolio (links to videos or past work), and a brief introduction about yourself to [your email address].

Help bring stories to life and create impactful content that resonates with audiences worldwide!

Let me know if you’d like further refinements or additional details added.

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Clinical Scientist MR (Market) is to promote Philips branding and innovations, develop, manage and steer partnership with the luminaries in the market. He/She also drives solid research collaborations, delivers research, education and support in integrated solutions, supports local commercial activities, and aligns with Business Clinical Science team on co-creation and innovations.

Philips MR Clinical Scientists are collaborating on a global scale with medical doctors and scientists of large, luminary hospitals in research projects with (clinical) applications based on the principles of Magnetic Resonance

• Be the knowledge expert on an assigned clinical / technical area of the product / solution / service
• Collaborate with strategic accounts (i.e. the entire cycle of clinical studies)
• Set up and manage research collaborations to evaluate new clinical applications and discuss innovations and generate local co-creations
• Actively strengthen a network of contacts in scientific community
• Provide advices and assistance to Sales, Marketing, R&D team on new technical and clinical developments, assists in writing technical documents
• Collaborate with medical doctors and physicists of Clinical Science sites in evaluating new clinical applications
• Keep up to date with innovations in the medical applications and technology in area of clinical expertise, via scientific literature, symposia and international conferences
• Participate in customer presentations during site visits or marketing /academic events
• Deliver research and education
• Prioritize KOL engagement based on Business and local market strategies
• Collate unmet clinical needs of the local Market and relay those to the responsible Business

To succeed in this role, you’ll need a customer-first attitude and the following

• PhD degree in physics, chemistry, biomedical engineering or other relevant technical background (candidates with MSc degree in above mentioned areas, complemented with at least 5 years of relevant experience in MR might qualify based on individual skills and personality)
• Doctoral thesis or series of scientific publications on MR related topic
• Experience in a clinical environment (e.g. radiology or cardiology department)
• Affinity with medical applications, general interest in healthcare issues
• Foreign professional experience (e.g. post doctoral fellowship) à This is not a critical factor.
• Proven writing and teaching skills
• Social skills(interaction with customers, other departments, sales organization)
• Highly communicative to members of multidisciplinary teams
• Strong analytical and experimental skills, independent problem solver

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Job Summary

You will be working with our client in the financial industry. As a Governance Risk and Compliance Cybersecurity Specialist, you will be involved in developing and maintaining a robust culture of technology and cybersecurity risk governance. This role offers an opportunity to make a significant impact on the ICT risk management and governance

practices. You will also work with cross-functional teams for maintaining the highest standards of cybersecurity and ICT compliance.

Responsibilities

• Develop the culture of IT risk governance and management across the organisation, and ensure proper accountability in the management, tracking and reporting of tech and cyber risks.
• Provide subject matter advice to internal stakeholders on cyber security requirements that the organisation is required to comply with, including internal policies and standards.
• Review and establish ICT policies and process controls and conduct compliance checks.
• Support team lead and work with internal stakeholders
• Track and monitor tech projects and initiatives to meet compliance requirements.
• Track and monitor of Key Risk Indicators and Control Self-Assessment as part of the IT governance framework.
• Track and monitor incident reporting, including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
• Participate in consultation and conduct gap analysis against new or revised requirements.
• Assess and seek waiver approvals for deviations and risk treatment strategies.
• Organise risk forums, including monitoring of action plans.
• Coordinate and facilitate IT / cyber security audits.
• Track remediation plans to address audit findings.
• Follow up on remediation actions, security and risk assessments with respective stakeholders and project and application managers.
• Recommend the re-engineering and streaming of processes to enhance effectiveness of controls implemented.
• Present management reporting to stakeholders, with analysis of data and trends, and recommend next steps.
• Enhance training and other materials in ICT risk management, document case studies and good practices.

Requirements

• Bachelor's Degree in Cybersecurity, Information Technology or equivalent
• At least 5 years relevant experience in ICT cybersecurity, data security, audit management, governance, risk and compliance management
• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, etc.) preferred.
• Ability to work with cross-functional, multi-disciplined team to operationalise monitor security policies and procedures.
• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred.
• Technical knowledge of security vulnerabilities, validation of remediations and risk assessments.
• Relevant experience in data visualisation and analytics.
• Strong analytical, reasoning and problem-solving skills.
• Meticulous with an eye for detail.
• Good oral and written communication skills
• Ability to work independently and assume responsibility for project deliverables.
• Team player who is proactive and collaborative
• Experience in reporting and dashboard using JIRA is preferred.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Working Days & hours: 5 days, Mon – Fri , 10am – 7pm

Location: Pasir Panjang

Job scope:

- Provide customer service, product knowledge and recommendations to retail customers.

- Assist in inventory management and housekeeping at the retail outlets.

- Maintain daily housekeeping of the outlet; ensuring cleanliness and organize store front.

- Maintain and manage the POS/Cashier

- Assist in ad-hoc job scope assigned by store manager/supervisor.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Medical Sales Specialist (Aesthetic) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Engage in the promotion and sales of medical equipment/products to Hospital and Healthcare facilities.
• Build, maintain and improve relationships with Key Opinions Leaders (KOL) and customer.
• Manage any exhibitions and seminars as directed by company.
• Conduct product presentations, training sessions, and evaluations for both existing and new products.
• Provide comprehensive quarterly reports encompassing market insights, competitive analysis, promotional initiatives, and evolving customer requirements.
• Oversee the complete product life cycle, managing various models and SKUs.
• Responsible through strategic product positioning and analyzing against key competitors to executive brand management events/activities.
• Collaborate with the Manager to devise effective launch strategies for new models.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

NO WORK PASS QUOTA

About Us:
Meraki Decoration is a leading provider of high-quality furniture solutions for businesses. With a focus on innovation, functionality, and design, we serve a wide range of clients, from corporate offices to hospitality businesses. We are seeking a creative and results-driven Digital Marketing Specialist to help us strengthen our online presence, drive lead generation, and expand our customer base.

Key Responsibilities:

• Develop and execute comprehensive digital marketing strategies tailored to the B2B furniture market.
• Manage and optimize campaigns across various channels, including social media, email marketing, SEO, and PPC.
• Collaborate with the sales team to create targeted campaigns that align with business objectives.
• Handle product listings across digital platforms, including:

Editing and enhancing product images to meet platform standards.

Uploading product details such as descriptions, specifications, and prices.

Ensuring product listings are optimized for SEO and user engagement.

• Monitor and analyze campaign and product listing performance using analytics tools and provide regular reports with actionable insights.
• Create engaging and industry-specific content for blogs, social media, and other digital platforms.
• Manage website content to ensure SEO best practices and an excellent user experience.
• Build and nurture relationships with industry influencers and partners to expand reach.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 3+ years of experience in digital marketing, preferably in the B2B space.
• Proficiency in tools like Google Analytics, Google Ads, marketing automation platforms, and basic image editing software (e.g., Adobe Photoshop, Canva).
• Strong understanding of SEO, SEM, and content marketing strategies.
• Experience in managing product listings on e-commerce platforms or digital catalogs.
• Excellent communication skills, both written and verbal.
• Creative mindset with a strong ability to analyze and adapt strategies based on data.
• Detail-oriented with strong organizational skills for handling multiple product listings.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• Work and Lift balance environment.

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Medical Sales Specialist (Aesthetic) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Engage in the promotion and sales of medical equipment/products to Hospital and Healthcare facilities.
• Build, maintain and improve relationships with Key Opinions Leaders (KOL) and customer.
• Manage any exhibitions and seminars as directed by company.
• Conduct product presentations, training sessions, and evaluations for both existing and new products.
• Provide comprehensive quarterly reports encompassing market insights, competitive analysis, promotional initiatives, and evolving customer requirements.
• Oversee the complete product life cycle, managing various models and SKUs.
• Responsible through strategic product positioning and analyzing against key competitors to executive brand management events/activities.
• Collaborate with the Manager to devise effective launch strategies for new models.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Are you looking to switch up your career?

We are a leading marketing agency in Southeast Asia, is seeking talented individuals to join our team.

As one of the top marketing agencies in the region, our mission is to help local clients enhance their brand recognition, grow their customer base, and provide innovative marketing solutions.

We're searching for individuals with relevant skills in face-to-face marketing. If you have a keen interest in leadership and aspire to manage our marketing campaigns in the future, we'd love to hear from you.

At Altius Org., we prioritize our people – they are our greatest asset. We focus on personal growth, soft skills development, and fostering a positive, team-oriented work environment. Our employees consistently express their satisfaction and joy in coming to the office.

What We Offer:
- Opportunities for overseas travel

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals.

Purpose:

• To provide technical support to routine testing teams in the frame of the Analytical Science and Technology (ASAT) team around method development/ qualification/ validation/ verification and equipment qualification

Key Responsibilities:

• Technical responsibilities
• Manages and implement method development/ qualification/ validation/ verification and equipment qualification required by routine testing team, including but not limited to new equipment, material and method introduction and compendial updates
• Keeps up-to-date on regulations/ development of biopharmaceutical QC activities to ensure QC operations are in compliance to applicable corporate, regulatory and external agency regulations
• Leads/ manages investigation of non-conformities (events and deviations) and complex tasks (e.g. continuous improvements, department/ site projects and initiatives)
• Knowledge management on knowledge retention and effective training to ensure methods/ knowledge are effectively transferred to routine testing team
• Writes/ reviews change controls, events/ deviations, CAPAs and GMP documents (e.g. SOP, protocols, reports)
• Provides technical expertise and consultation to routine testing team on technical matters to ensure compliance to applicable corporate, regulatory and external agency regulations
• Subject-Matter-Expert (SME) audit fronter for assigned topics
• Supports local compendium system
• Performs review of compendium updates timely and accurately.
• Supports investigation system in QC
• Performs trends for invalids, atypical results and OOS
• Problem Identification and Solving:
• Identifies and reports problems in QC.
• Recommends and coordinates a ro riate corrective actions as necessary
• Organization and Management Responsibilities
• Works with senior specialists/ chemists and manager to create a culture of accountability, ownership and continuous improvement
• Respects all safety and security polices, laboratory policies and practices on site
• Ensures expenditures are within budget
• Works across boundaries across departments and/or sites
• Works with senior specialists/ chemists and manager to align the priorities of the team with those of the department
• Able to work independently, shows initiative and able to work with all levels of staff
• Provides adequate guidance and technical support to other team when necessary
• Decision Making
• Proposals & Recommendations
• Based on experience & knowledge of work
• Proposal of CAPA for any issues/ deviations/ exceptions/ risks
• Proposal of QC improvement projects and strategies
• Team training and development

Skills:

Professional

• University degree in a relevant Science discipline with at least 2 years of working experience or Diploma with at least 5 years of working experience

Technical

• Competent technical skills in the followings:
• Common laboratory techniques (advantage)
• Laboratory equipment qualification (advantage)
• Method validation (advantage)
• Computer system validation Knowledge of cGLP & cGMP
• Preferably with knowledge of statistics (advantage)
• Preferably with knowledge of compendium (advantage)
• Preferably with knowledge of QC laboratory investigation (advantage)

Business

• Effective report writing skills
• Planning and Organizing skills
• Good interpersonal and communication skills
• Effective team player
• Analytical skills with logical thinking Problem solving skills

Competencies:

• Good command of English
• Good knowledge of Microsoft office
• Attributes required of the job e.g. the ability to work independently; the ability to work in a team; shows initiative; able to work with all levels of staff Competencies must consider the key responsibilities, scope of accountabilities and required experience

Where will I be based?

You will be based at one of our manufacturing site in Singapore near Tuas.