Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center environment will not be considered. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

1. Provide First Call Resolution (FCR) technical support via phone and emails.

2. Perform first level troubleshooting on all reported incidents and escalate incidents

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted

Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a

specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and

provide regular updates for follow-up actions and incident status.

Shangri-La Rasa Sentosa, Singapore

We are looking for Front Desk Supervisor

As the Front Desk Supervisor, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Supervise and lead all service associates in their daily activities
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys crafting creative and best-fit solutions
• Is a self-starter and a team player
• Preferably has relevant experience in the hospitality industry
• Preferably comes from a hotel management-related education background
• Has strong interpersonal and communication skills

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to maintain a high level of customer satisfaction and provide them with any necessary support and assistance. You will have to answer queries on basic technical issues and offer advice to solve them.

Service Desk Specialist needs to be capable of using particular software programs, as well as possess the ability to type and communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking questions to determine the full scope of the user’s issue. They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise.

The goal is to create value for our clients that will help preserve the company’s reputation and business. A polite and professional phone manner is necessary, as Service Desk Specialist troubleshoot customers' problems and, at times, deal with angry and upset customers. A Service Desk Specialist must be able to sit for long periods of time and answer multiline phones. It is important for Service Desk Specialist to maintain a positive demeanour, and the Service Desk Specialist must arrive to work on time, as it is necessary that our NOC is fully staffed.

A Service Desk Specialist needs to possess the following skills :

· Proven experience as a service desk technician or other customer support role

· Tech savvy with working knowledge of IT products

· Good understanding of computer systems, mobile devices and other tech products

· Ability to diagnose and resolve basic technical issues

· Proficiency in English

· Excellent communication skills

· Customer-oriented and cool-tempered

Your job duties will include but not limited to:

· serve as the first point of contact for customers seeking technical assistance over the phone or email.

· serve as Single Point of Contact (SPOC) between the customer, internal support team and external Vendors until the ticket is closed.

· provide continuous status information to ensure customer satisfaction.

· provide co-ordination with various Manufacturers and vendors for support, troubleshooting or warranty claim.

· logging of all tickets into System for tracking and reporting. Record events and problems and their resolution in logs

· initiate customer contact, escalate to appropriate parties and resolve incidents.

· answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing problems.

· perform remote troubleshooting through diagnostic techniques and pertinent questions

· determine the best solution based on the issue and details provided by customers

· walk the customer through the problem-solving process

· direct unresolved issues to the next level of support personnel

· scheduling and arranging onsite support requests with the customers

· pass on any feedback or suggestions by customers to the appropriate internal team

· identify and suggest possible improvements on procedures

· overall accountable in ensuring the team solves and close the tickets using the most effective methods to maximise operational efficiencies

· assess the severity and priority level of the problem calls, requests or IMAC and escalate to the next support level based on the SLA.

· monitoring uptime performance and alerts for all Managed Service Customers infrastructure from the NOC

· maintain and replenish stock inventory for spare parts

· provide Service Quotation for any repair work to the customer

· perform new laptops setup and installation for internal new staff

· perform any Shift Duties that are assigned

· any other tasks assigned by any Managers and Directors

Job Requirements

• Minimum Academic Qualifications : Degree
• Relevant IT Certifications or equivalent :
• MTA in one of the following is an added advantage:

1. Networking Fundamentals
2. Windows Server Administration Fundamentals
3. Security Fundamentals
4. Cloud Fundamentals

• COMPTIA or equivalent I.T. Certifications in related field is an added advantage
• ITIL® Foundation Certification - IT Service Management
• Other trainings attended / certifications obtained
• Attended any technical training in software, hardware, operating systems and troubleshooting
• Attended any customer service training
• Attended basic training of Cloud Management Software such as ManageEngine, BitTitan and etc

Job Description

• You will be part of the Industry Partnership Group – Secretariat Office, to coordinate, review and improve work processes to better organise and facilitate e2i’s services and programmes to companies on their manpower needs. These include relevant reporting and coordination with internal stakeholders to provide employment support to retrenching companies and affected workers to support e2i’s role in the Taskforce for Responsible Retrenchment and Employment Facilitation, active engagement with internal stakeholders to problem solve and drive process improvements and working closely with internal and external partners to drive NTUC’s Company Training Committees (CTCs) outreach effort.

Job Responsibilities

• Problem solver to support Industry Partnership Group by pro-actively driving improvements on work processes and initiatives across teams within the Group and across Groups within the organisation. Engage various stakeholders to analyse, review and get buy-in to push for continuous improvements.
• Work closely with internal stakeholders to prepare monthly reports and analyse trends.
• Organise group sharing sessions to enable cross-learning across teams within the Group.
• Coordinate with government agencies (where applicable) and internal stakeholders on national initiatives and programmes to support workers on employment and employability.
• Follow-up with internal stakeholders on retrenchment notifications, track and update retrenchment database.
• Design, pilot and scale cross-sectors initiatives that will enhance the reach of CTCs and e2i’s programmes to external stakeholders such as organising partnership-related events and conducting presentations.

Job Requirements

• Good interpersonal, negotiation and communication skills.
• Possess strong analytical, critical thinking and problem-solving skills.
• Meticulous, self-driven, and able to multi-task in a fast-paced environment.
• Good in conceptualisation and developing new ideas.
• At least 2 years of relevant experience. Experience in outreach, business development preferred.

Only Singaporeans may apply.
Designation and salary will commensurate with experience.
We will only contact shortlisted candidates

Responsibilities

You will be part of the Group Tax team based in Singapore overseeing transfer pricing (“TP”) matters.

• Responsible for the Group’s TP matters for the countries where the group operates in
• Responsible for TP compliance work, monitoring TP reporting timelines and ensuring appropriate TP documentations are in place
• Assist with any TP queries/ audits by working closely with external service providers and local teams
• Actively monitor, research and analyse any changes in TP rules and regulations in countries where the group operates in and assess impact from latest relevant regulatory / tax developments
• Assist with the development of Group TP strategy and planning, work and coordinate with relevant stakeholders on implementation
• Work closely with finance teams to address any queries in relation to Group TP policies, related party transactions etc.
• Responsible for the Group’s Country-by-Country Report (“CbCR”) filing and local notifications
• Any other ad-hoc assignments / projects related to TP

Requirements

• Bachelor's Degree in Accountancy, Finance or related fields
• CPA/CA or advanced taxation qualification preferred
• Minimum 1 year of working experience in Big 4 Transfer Pricing department and / or MNC in house tax department handling Transfer Pricing or a combination
• Strong technical knowledge of transfer pricing regulation
• Excellent interpersonal, verbal and written communication skills
• Meticulous with strong analytical skills
• Passionate with new challenges and highly adaptable to dynamic working environment
• Able to research and manage project independently

Location: Alexandra Road
Working Hours: 10AM to 7PM
Working Days: 6 days work week; Must work on Saturday and Sunday; Off day on Thursday

Job Summary:
We are seeking a friendly and organized Front Desk Receptionist to join our vibrant dance studio team. This role is pivotal in creating a welcoming atmosphere for our customers while efficiently managing inquiries and sales.

Key Responsibilities:

• Answer customer inquiries and provide information about classes, schedules, and studio policies.
• Address customer needs and resolve issues promptly to ensure a positive experience.
• Sell dance packages and handle renewals, maintaining accurate records of transactions.
• Maintain the front desk area and ensure it is well-organized and inviting.
• Collaborate with instructors and staff to coordinate schedules and special events.
• Perform administrative tasks as needed to support the daily operations of the studio.

Qualifications:

• High school diploma or equivalent; additional education or experience in customer service is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and familiarity with scheduling software.

Compensation:

• Basic Salary: $2,500 per month
• Commission on sales of packages and renewal deals

Benefits:

• Annual Leave: 14 days
• Bonus: Annual Wage Supplement (AWS)

• Salary range: $2,000 + OT (Gross: $2300)
• Working days: 4 days ON & 2 days OFF (including weekends)
  10 off days per month
• Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
• Working location: Little India

Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

We are looking for Corporate Specialist to join our fun and fast growing team. This role will handle the day to day office administration work.

Job Description :

• To support daily office and administrative related matters.
• Liaise with relevant stakeholders to work on collating reports for local and overseas office.
• To provide support for servicing and maintenance of office equipment such as printers and air-con etc.
• To liaise with vendors on corporate gift supplies to ensure enough stock for events.
• Provide administrative and secretarial support to CEO as and when needed.
• Assist to coordinate company team-bonding activities as and when required.
• Issuing of company items to new staff such as company shirt, cap and SIM card.
• Administer grant application on government platform.
• Ad-hoc duties assigned by management.

Requirement:

• Diploma in Business Administration or related field.
• Preferably 2 years of relevant work experience.
• Good communication skills and able to work independently as well as in team.
• Possess strong administrative and organizational skills.

Interested applicant can click on 'Apply' or send updated CV to [email protected]

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Roles and Responsibilities

- Handling of calls

- Screening and onboarding of potential candidates

- Monitor daily sales report

- General administrative support

- Assist in simple payroll process and confirmation

- Preparation and submission of weekly financial reports

- Other adhoc duties as assigned

Requirements

- People oriented, comfortable speaking to people

- Effective organisation of data

- Accurate data entry

- Adaptable and Independent worker

- Good team player

- Responsible and take ownership of work

Job Responsibilities:

• Assist in regional and local risk and compliance matters;
• Assist in the development and maintenance of risk and compliance programme and controls, in accordance with the relevant regulatory requirements;
• Assist in day-to-day AML compliance related matters, including AML/KYC check, AML alerts handling;
• Assist in corporate governance matters;
• Work closely with internal stakeholders such as business, IT, product and operational unit and external stakeholders such as consultant, counsel and regulators in regard to the risk and compliance matters;
• Conduct research on the new crypto-related regulation, and provide compliance advice to management and relevant business units;
• Deliver in-house risk and compliance training

Job Requirements:

• Bachelor’s Degree in relevant discipline required;
• Previous experience in a financial institution or crypto firm is a plus;
• Good interpersonal skills with good communications skills;
• Strong passion in the crypto space;
• Good command of written and spoken English and Mandarin;

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns. In this role, you will be accountable for all aspects of clients' SEO strategies, including keyword research, SEO audits, competitor analysis, on-page and off-page optimization, and tracking keyword performance. You’ll play a vital role in enhancing our clients' online visibility and driving organic traffic to their websites.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Manage high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Key Responsibilities:

• SEO Campaign Management: Take ownership of keyword research, SEO audits, competitor analysis, and implement both on-page and off-page optimization strategies.
• Performance Tracking: Monitor and analyze keyword performance, providing insights and recommendations for improvement.
• Content Collaboration: Work closely with the Content Strategist and Sales Team to ensure alignment in strategy and execution.
• Reporting: Generate regular reports detailing campaign performance, along with actionable recommendations to enhance SEO strategies.
• Client Communication: Respond to clients' emails and calls, and conduct online meetings to provide updates and address their needs.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Industry Awareness: Maintain up-to-date knowledge of industry news and changes to SEO best practices.
• Data Analysis: Familiarity with tools like Google Analytics and Google Search Console will be a significant advantage in this role.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: Relevant experience in an SEO-related role is preferred.
• Skills: Excellent client management and communication skills; fluent in written and spoken English.
• Attributes: Proactive, hardworking, responsible, and resourceful, with a cheerful disposition and positive attitude.

Join us in making a direct impact on our clients' success while advancing your career in a growth-oriented and socially responsible company!

Job Responsibilities

• Coordinate and complete requests for proposals, information, and due diligence questionnaire.
• Collaborate with senior RFP Specialist / Sales Manager(s) on more complex requests/proposals
• Contribute to the development of content for new strategies and products
• Support the updating of presentation decks for overseas partners
• Maintain and update the information in the investment/consultant databases and RFP Library on a regular basis.
• Respond to requests from other teams on RFP-related information
• Participate in team projects and other initiatives

Job Requirements

• A degree holder with at least 2 years of experience in the financial industry and/or prior project management or writing experience.
• Willing to learn, possess a “can do” attitude, and has a strong eye to detail
• Ability to multi-task and work under pressure
• Good in fostering positive working relationships with peers and subject matter experts across the firm, and comfortable interacting with senior management
• Proficiency in Microsoft Office (e.g. MS Word, Excel and PowerPoint) and financial analysis tools such as Bloomberg and Morningstar are highly preferred

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in local academic research area, a focus on NGS products and services will be a plus
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Job description:
Monitor revenue plan execution, update/maintain project revenue operation data, output monitoring reports, and take responsibility for plan completion and accuracy.

Key Responsibilities:

Organize the preparation of the revenue integrated plan, and monitor the implementation of the plan. Be responsible for the timeliness and accuracy of the plan, including the following responsibilities:

• Formulate revenue planning rules and organize the output of the revenue forecast plan, and ensure the connection and feasibility of the master plan and supporting plans.
• Be responsible for the timeliness and completeness of the planned and actual data of the revenue progress.
• Ensure timely and accurate billing from customers.
• Routinely monitor the revenue progress, identify progress issues, develop solutions, and monitor and close the issues.
• Work closely with sales, finance, and customer service teams to address revenue-related issues and improve processes.

Key Job Requirements:

• Bachelor's Degree or above in Electrical/ Electronic/ Telecommunication Engineering of related fields.
• Min. of three years of experiences in Telco industry or enterprise industry.
• Strong knowledge of financial and accounting principles is preferred
• Proficient in MS Excel and data analytical skill
• Must be a responsible person, pro-active and customer-oriented.
• Must be hands on person and with good leadership skill.
• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers
• Excellent team player with good initiative and ability to perform under pressure and work in fast paced environment. Flexible in work time arrangement as this role may require performing night duty as per job request.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Front Desk cum Sales

(Beauty Wellness)

• Somerset
• Mon-Fri 10am -7pm / Sat 10am - 6pm
• 6 days off per month
• S$ 2,500 - 3,500 (Depending on experience)
• + Commission pay

Job Description:

• Answering calls
• Schedule appointments for client
• Recommend and assists customers with purchase decisions.
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

From essential vascular devices to next-generation technologies, our products in Abbott Vascular are helping lay the foundation for better health outcomes every day. Minimally invasive treatments help speed recovery and let people get back to their daily activities faster with fewer complications, allowing healthier lives for millions of people worldwide.

PRIMARY FUNCTION:

• Promote and sell Abbott Vascular (AV) products to established customers (physicians, Cath labs, hospitals etc.) and develop new customers.
• Responsible for the achievement of product sales, market share and/or profit objectives of a specified territory or product.
• Promotes and establishes physician and account education of the company's products and/or services.
• Be proficient in operating designated equipment and supporting procedures in the cardiac catheterization lab.
• Work with Sales Manager to set targets for individual accounts and/ or products and monitoring on a monthly basis.
• Develop in-depth experience in the Endovascular intervention industry with good product and technical medical knowledge.
• Keep abreast of market & competitors’ activities and gather weekly/monthly report information.
• Track HCP usage patterns, gather HCP feedback and market intelligence
• Support inventory management, including product movement when required to support customers.

MAJOR RESPONSIBILITIES:

• Ensure achievement of individual sales targets
• Conduct regular sales calls to related healthcare professionals (HCPs) to promote assigned products
• Provide HCPs with detailed product information, technical specifications and latest clinical data.
• Maintain close professional relationships with Key Accounts and HCPs
• Develop and implement effective sales plans and messages to promote and increase market share of products.
• Plan and review sales strategies and promotion activities to HCP such as teaching programs, presentations etc.
• Provide monthly and ad-hoc reports in timely manner such as customer details, usage tracking, sales & MS %, HCP feedback, market & competitive information etc
• Keep abreast of market & competitors’ activities and keep the company updated at all times.
• Keep up to date on latest clinical data and complete all required trainings
• Assist HCPs in product presentations where required
• Manage inventory & consignment levels in accounts to ensure optimal stock levels and products removed from hospitals prior to expiry dates.
• Close monitoring to report product usage and provide follow-ups until billing
• Collect all required documentation such as for for billing purposes, stock returns etc.
• Conduct regular stock checks & work closely with Customer Service team on product reconciliation
• Works under general direction and undertake additional tasks required from manager as required.

REQUIREMENTS:

• Bachelor’s Degree in Life Sciences / Biomedical Engineering/ Nursing or other related disciplines
• 2+ years of sales experience in hospital environment preferred such as with cardiology products or medical devices advantageous.
• Candidates with healthcare background such as nursing / cardiac tech / pharmacist with strong aptitude for sales are welcomed to apply.
• Good product knowledge and able to pick up technical product information
• Good computer skills to utilize field reporting data systems, Microsoft Office suite etc
• Able to put together a territory business plan and has strong numerical ability
• Agile and adaptable, strong teamwork skills, strong organizational skills, cus
• Strong communication skills, able to communicate proficiently in English
• Able and willing to support cases after hours/ standby on weekends when required and in hospital operating theatre environment

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

SUMMARY

Plan, design, organize, conduct and evaluate managerial, supervisory, and staff training programs. Provide employees with effective organizational development solutions to support strategic initiatives identified in collaboration with the organization’s functional management team. Assess the effectiveness of training solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Identify training needs within the organization.

· Identify critical skills associated with each functional or workcell managerial position.

· Identify specific voids in training.

· Recommend effective training solutions.

· Create and implement effective evaluation tools to measure effectiveness of training.

· Deliver classroom training.

· Develop and maintain a core curriculum of supervisory training.

· Partner and involve organizational leadership in the facilitation of curriculum.

· Effectively use adult learning principles to maximize effectiveness of training.

· Continue to develop and demonstrate effective instructor competencies.

· Relate course material to actual on the job tasks and ensure development of these competencies. Provide coaching and follow up to all learning events.

· Relate course material to actual on the job tasks and ensure development of these competencies.

· Achieve overall high satisfaction ratings (9.0/10.0 standard).

· Follow all ISO and department procedures.

Provide organizational development solutions.

· Assess organizational effectiveness and develop improvement plans.

· Demonstrate business insight and provide solutions in response to individual and team needs.

· Provide team development support to functional and workcell teams.

· Create functional or workcell specific orientation plans, in conjunction with leadership, which support new employees in the business.

Produce and maintain training records.

· Input appropriate data into training records. These records should include but not be limited to, documentation of actual training, tests scores, certification and re-certification processes etc.

· Maintain training records in training database with 100% accuracy.

· Complete all administrative functions relating to training classes.

· Follow established administrative procedures.

· Program development.

· Set up and maintain a leadership development program for employees in lower level positions to strengthen existing skill or develop potential.

· Formulate learning objectives.

· Select or develop instructional methods, training aids, manuals and other materials.

· Develop lesson plans and instructor notes to meet needs of learners.

· Design handouts and class materials to support training.

· Research and review external training programs and materials to provide the best solution.

· Evaluate training solutions.

· Evaluation forms.

· Quizzes/tests/hands-on assessments.

· Certifications.

· Overall Employee Performance Levels.

· Training Projects & Staff Meetings.

· Complete within timeline 2 major projects.

· Attend and input to support Staff Team meetings.

· Follow all department procedures.

· Complete assigned tasks on time and in a quality manner.

· Maintains above average Performance Appraisal rating.

· Adhere to all safety and health rules and regulations associated with this position and as directed by manager.

· Comply and follow all company procedures.

MINIMUM REQUIREMENTS

Bachelor’s degree in Human Resources or related field preferred; and one to three years experience in Training capacity; or equivalent combination of education and experience.

• Deploy and configure solutions in the cloud.

• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.

• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions.

• Administer and maintain servers across virtual platforms

• Conduct cyber risk assessment in support of technology initiatives to help identify IT related risk and determine appropriate controls to mitigate risks.

• Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.

Key Responsibilities

1. Accounts Payable
   • Manage supplier invoices, payments within SAP.
   • Ensure timely recording of transactions and reconciliation of supplier accounts.
2. Payment Processing
   • Prepare and process vendor payments, including domestic and international transfers.
   • Ensure all payments are approved according to company policies and scheduled promptly.
   • Monitor payment batches, resolve discrepancies, and manage bank reconciliations.
   • Maintain accurate records of payment transactions and supporting documentation.
   • Reconcile supplier SOA and prepare monthly supplier aging reports.
   • Support internal and external audit processess.
   • Any other ad-hoc duties assigned by the management from time to time.

Qualifications

• Education: Diploma in Accounts/ Finance, or a related field.
• Experience: 2-4 years of accounting experience, with specializing in SAP (FI/CO modules) is a plus.

Skills and Competencies

• Technical Skills:
  • Proficientin SAP S/4HANA, or related SAP systems is a plus.
  • Strong knowledge of payment processing systems and bank portals.
  • Attention to detail and the ability to analyze financial data accurately.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Problem-solving mindset and ability to handle tight deadlines.