DIGIE ENGINEERING TECHNOLOGY PTE. LTD. is a consultancy firm based in Singapore. DIGIE is one of the world’s trusted providers of one-stop BIM services throughout the entire building construction cycle. DIGIE specializes in Building Information Modelling (BIM) Services, catering of project BIM management, BIM consultancy, CDE development, data management.

DIGIE is a subsidiary of POWERCHINA Huadong Engineering Corporation Limited (hereinafter referred to as “HDEC”), a Chinese state-owned key enterprise founded in 1954. Headquartered in Hangzhou, HDEC has its overseas projects in over 50 countries and regions in Asia Pacific, Eurasia, Middle East and North Africa, South and Eastern Africa, Central and West Africa and Americas.

Administrative Responsibilities:

1. Oversee daily office operations, including procurement, facility maintenance, and vendor management.
2. Manage company fixed assets and ensure proper documentation and filing.
3. Ad-hoc from C-level

Human Resources Support:

1. Assist in the recruitment process, including job postings, resume screening, and interview scheduling.
2. Handle onboarding and offboarding procedures, as well as updating employee records.
3. Support performance management activities.
4. Payroll support.
5. Assist the regional HR Manager in implementing policies and processes, such as labor contract management, benefits.

Position Summary

This role is responsible for ensuring organization’s adherence to all related and relevant compliance regulations. He/She will be the compliance advisory for various departments and collaborate with them to ensure observance to all regulations while achieving the organization’s goals.

Key Responsibilities

• Ensure compliance with applicable laws, rules and regulations and apply sound ethical judgment regarding business practices and conduct
• Work hand in hand with the business units to identify and manage regulatory risk including handling time critical incident reporting to the authority
• Assess risk when business decisions are made, with due consideration for the company’s reputation and key stakeholders’ interests
• Draft and implement organizational policies, standards and procedures to comply with applicable regulations
• Develop, implement, and execute compliance testing, continuous assurance, and reporting of compliance testing reviews
• Conduct training to improve awareness of control requirements stated in IT standards, and/or any industry good practices
• Manage regulatory requests, prepare responses and inform the senior management of significant compliance matters that require their attention or action in a timely manner
• Manage monthly compliance reporting to Senior Management and Board
• Drive adhoc regulatory projects assigned, including engagement of business stakeholders for successful implementation

Requirements

• Degree holder in computer science, information technology, information security, economics, accounting or related disciplines with at least 7 years of compliance experience in a regulated financial industry
• Highly advantageous if you have experience in IT control assessment/auditing, technology risk management, business and system process review
• Possess strong analytical skills, paying careful and particular attention to detail
• Excellent problem-solving skills, ability to prioritise and manage multiple tasks assigned
• Strong team player with track record of working well in a collaborative environment with strong stakeholder management and communication skills
• Strong in documentation and report writing skills
• Self-driven with the ability to work independently​​​​​​​

Join the Good Totes crew as our Supply Chain Specialist! At Good Totes, a vibrant fashion startup, we're all about dreaming big.

As a key member of our team, you will be responsible for overseeing inventory forecast and planning, procurement and scheduling, and inventory optimization across various online and offline sales channels. This role requires a detail-oriented professional with strong analytical skills and the ability to manage multiple tasks efficiently.

About this role:

• Hybrid work arrangement
• Location: Must be based in Singapore
• Full-time: Monday to Friday
• Office location: Bukit Batok

Responsibilities

Inventory Management & Sales Analysis:

• Forecast demand and manage inventory planning on a monthly basis.
• Ensure accurate inventory reporting and maintain adequate stock levels.
• Analyze sales data to make informed product suggestions and propose sale mechanics based on sell-through rates and overstocks.
• Work with marketing team on promotions and campaigns to maximise product visibility

Supplier Coordination & Scheduling:

• Generate and organise purchase orders (POs) for suppliers.
• Liaise with suppliers regarding inventory allocation and arrange freights.
• Set up and manage systems to track production timelines and ensure timely delivery.
• Handle import tax payments and administrative tasks related to procurement.
• Manage shipments to B2B clients

Logistics Optimization:

• Research and identify the most efficient logistics networks to maximize cost savings.
• Sourcing of storage warehouses and freight forwarders.
• Establish and maintain long-term relationships with key logistics partners.

Requirements:

• Singaporean/PR only
• Must be based in Singapore
• At least 2-3 years of proven experience in supply chain, operations, or a similar role.
• Strong understanding of inventory management and logistics networks.
• Excellent organisational and communication skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Strong analytical skills and attention to detail.
• Love being part of a collaborative and dynamic team

What’s in it for you:

• Flexible work arrangements
• Competitive remuneration
• Staff discount and free products
• Autonomy: We trust you to dream big without micromanaging
• Be part of a young team that cares about your growth
• Opportunity to travel for overseas engagements

*To apply, please fill up this form: https://forms.gle/6MkkstwHHLbAhLgJ7

Due to the high volume of applications, only shortlisted candidates will be contacted.

The Company

Our client is an European-based manufacturer with more than 100 years of successful company history. Its technical solutions and applications serve across various industries such as automotive, electronics sector (e.g. smartphones, tablets), building supply and pharmaceuticals. They are looking for an experienced Specialist with SAP Logistics experience to join the regional team in Singapore.

The Role

Reporting to the IT Director, you will be responsible for the IT solutions in the area of SAP Logistics Execution that includes transportation, warehouse management and integration area to other modules/systems, to ensure the solution are in line with the overall group's vision, strategy and guidelines as actually defined.

Supporting the employees worldwide, you shall manage the day to day project and consultancy functions in the SAP HANA 2023 environment in the following areas:

SAP Consultancy

1. Close cooperation with Lead Consultant (LC) Logistics, Key User community and Global Process Owner (GPO): support performance of process management and align process definition with the group's strategy and IT strategy. Perform strategic and functional process consultancy and translate between business and technical IT experts.

2. Support in design of IT solutions: creation of the concepts in corporation with the Business and support LC in design IT-solutions together with technical IT experts. Responsible for IT-solution from perspective of process support amd the functional specifications and product descriptions.

3. End-to-end process consultancy: main focus and deeper knowledge also about system solutions for specific process steps. Understand the whole process with all integration aspects and consult business how the best implementation of functional requirements in the existing system would be (best practice).

SAP Roll-out

• Implement of the new processes and solutions
• Perform quality assurance during rollout project
• System customizing
• Perform unit testing
• To work with the other SAP team members to ensure the system integration aspect
• Coordinate and manage external service provider

Innovation and Improvement

• Independence process analysis, creation of ideas for process and system optimization including implementation
• Manage system upgrades and enhancements for SAP Logistics
• Tracking market trends and state of the art solution as well as performing benchmarking
• To provide the third level support to the users

Your Profile

• A well-recognized degree in Computer Science or Business Informatics or related discipline.
• At least 5-6 years (full time) relevant experience in SAP S/4 HANA consultancy/functional support role or system integration.
• Expert knowledge of one or more main processes in general, especially of SAP Logistics Execution, including MM, WM and EWM (preferred) modules.
• Good knowledge of system solutions to support respective processes, with troubleshooting experience.
• Good knowledge of processes and system integration with other SAP modules/systems.
• Experience with project management
• Good analytical and process skills
• Good communication and interpersonal skills
• Degree of assertiveness
• Hands on and willing to work with details
• Resourcefulness and ability to work in matrix structure
• Strong Ownership of the problem and problem resolution skills
• Ability to work with tight timelines and challenges
• High motivation to work in an international environment
• Team player
• Willingness to travel (on need basis)

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Industry/Organization Type: Marine Equipment Wholesaler
• Position Title: IT Specialist
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Assist in the setup, maintenance, and optimization of database servers (such as MySQL and MariaDB) and operating systems (including Linux and Windows) for our remote monitoring systems.
• Develop and implement software using Python for machine learning analysis of sensor data from our equipment, aiming to improve data-driven decision-making processes.
• Collaborate on projects, monitor system performance, troubleshoot emerging issues, and engage in continuous learning.
• Any ad-hoc IT-related assignments.

APPLY NOW!!!

• Minimum Degree in Computer Science, IT or equivalent
• Basic knowledge of database and server OS, with experience with Python
• Knowledge of Machine learning, Tableau, SQL, and Linux

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66179 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Location: Ang Mo Kio

Responsibilities

• Develop and build cloud security architectures and solutions
• Monitor, research, and analyze security risks to mitigate threats and security attacks
• Solution design for product to help reduce attacks on cloud service data storage, create preventative features, and implement corrective controls when breaches do occur
• Regular security and risk assessment for system solutions
• Support on audit trial for security related implementation
• Consultancy on software and hardware for security vulnerabilities and risks
• Plan VAPT, execution, result analysis and provide fix recommendation.
• Provide guideline such as coding, key management, hardening, patch management, backup management, incident management, etc.

Skills Required

• Strong IT skills and knowledge including cloud, network, hardware, and software
• Degree in cyber security or related field.
• A deep understanding of how hackers work and ability to identify vulnerabilities in IT infrastructures
• Familiar with IM8 requirements and CIS, NIST security benchmark.
• Familiar with cyber security tools to perform preliminary scan.
• Familiar with public cloud infrastructure such as Azure, AWS, GCP and Huawei.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Position Overview:

We are seeking a motivated and detail-oriented Sales Specialist (Product Solutions) to join our dynamic team. The ideal candidate will have a minimum of 3 years of sales experience, preferably in the software industry. This role focuses on driving product sales, managing the sales pipeline, and ensuring timely follow-up with prospects and clients. You will work closely with the technical team to deliver tailored solutions that meet customer needs.

Key Responsibilities:

1.Sales Pipeline Management:

• Build, maintain, and manage the sales pipeline for product sales.
• Conduct regular follow-ups with prospects and clients to drive deals forward.
• Provide timely updates on sales cadence and progress to the sales manager.

2. Customer Relationship Development:

• Establish and nurture strong relationships with key accounts, regional partners, and both potential and existing customers.
• Understand customer pain points and business challenges to recommend suitable solutions from the product portfolio, ensuring alignment with their objectives.
• Act as the main point of contact for key accounts and regional partners, maintaining open communication and fostering long-term collaboration.

3. Product Sales Execution:

• Focus on achieving and exceeding sales targets for products and recurring revenue streams.
• Assist in identifying upselling and cross-selling opportunities for current clients.

4. Collaboration with Technical Team:

• Work closely with the technical team to understand product features and capabilities.
• Leverage technical expertise to address client queries and tailor proposals effectively.

5. Market Intelligence and Reporting:

• Gather insights into market trends, customer feedback, and competitive activities.
• Prepare and present regular sales reports, including progress updates and forecasts.

6.Event and Campaign Support:

• Participate in product demonstrations, marketing events, and promotional campaigns.
• Support go-to-market strategies for new product launches.

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Qualifications and Requirements:

1) Experience: Minimum of 3 years in a sales-related role. Experience in software sales is a strong advantage.

2) Skills:

• Strong communication and interpersonal skills.
• Proven ability to manage sales pipelines and meet or exceed targets.
• High attention to detail and excellent organizational abilities.

3) Technical Knowledge: Familiarity with software solutions and technology trends is a plus.

4) Education: Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

Brief Summary

• Basic up to $4000 + AWS + VB
• Office Hour 5 Days : 8.30am-5.30pm
• Working Location @ West Area
• Semicon - Cleanroom Environment

Responsibilities

• Assemble, test, and maintain mechanical, electronic, and automated equipment.
• Follow protocols to ensure quality control and optimal equipment performance.
• Ensure workplace safety and maintain an organized environment.
• Conduct wafer and die testing, as well as die sorting, per schedule.
• Uphold 6S standards within the Fab environment.

Requirements:

• Minimum 1 year of relevant experience.
• Hands-on, team player with a growth mindset and eagerness to learn.
• Open to Singaporeans only.

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Or email your resume to [email protected] for a confidential discussion*

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106554 | Lavonne Lai Nai Xiang

Job Description

Technically skilled and detail-oriented person that can run various manufacturing / production equipment producing high-quality and strict quality control products. Production is performed in a clean room of 5000-1000PPM.

The PO will work within our production team to ensure that all products meet our company’s standards for quality, performance, and efficiency.

Machine Maintenance & Production:

• Adjust and configure the machine according to engineering specifications for production.
• Perform maintenance, install, test, and calibrate mechanical and electronic components within each machine.
• Ensure alignment, accuracy, and precision of parts and products during the production.
• Cross-training with Quality Control Department to understand both Work-in-Progress (WIP) products and Finished Goods(FG).

Quality Control & Inspection:

• Conduct pre-production checks to verify the availability and condition of the raw materials and machine.
• Perform routine inspections of machines throughout the production process to identify defects or issues.
• Document and report any inconsistencies or quality control issues to the production manager.
• Maintain and ISO 9001 and SOP compliant environment and process.

Technical Troubleshooting & Maintenance:

• Diagnose mechanical and electrical problems within machines and perform necessary repairs or adjustments.
• Follow standard operating procedures for maintenance and troubleshooting of production equipment.
• Maintain a clean, organized, and safe working environment, adhering to all health and safety guidelines.

Process Improvement:

• Work collaboratively with the production team to improve processes and efficiency.
• Provide input on machine design or assembly changes to improve performance and ease of production.
• Assist in implementing and documenting best practices for production to enhance quality and productivity.

Inventory & Material Management:

• Track inventory of all equipment, parts and materials used in the production process and report shortages.
• Ensure proper storage and handling of materials, parts, and finished products.
• Prepare and update production reports, tracking units produced, time spent, and any issues encountered.

Experience:

• Proven experience (2+ years) in machinery operation or production, preferably with screen printing machines or other manufacturing similar equipment.
• Strong understanding of mechanical and electrical systems, with the ability to read and interpret blueprints and technical drawings.

Skills:

• Strong attention to detail and precision.
• Good critical thinking and problem-solving skills with a proactive approach to troubleshooting.
• Ability to work both independently and as part of a team.
• Familiarity with quality control processes and standards.

Working Conditions:

• Must be able to handle high temperature environment (short term) and combustible raw materials.
• Require standing for substantive periods and working with hands in close spaces.
• Require wearing some PPE/ other protective gear and following safety protocols.

Responsibilities:

• Review sales orders and generate purchase orders to suppliers while maintaining inventory within company goals
• Handle changes in suppliers’ delivery schedules
• Ensure on-time delivery to customer from suppliers in a proactive manner
• Exhaust all possibilities in obtaining product to satisfy critical customer requirements
• Expand product knowledge to effectively support sales
• Purchase inventory to achieve maximum quantities at lowest possible costs
• Ensure and maintains integrity of system information, including costs, schedules and packaging
• Maintain and add part numbers to system
• Manages and resolves price discrepancies with internal and external parties across various departments
• Handles quality issues
• Build good relationships with internal and external parties
• Provides good service level to internal colleagues

Requirements

• Min. Diploma or Degree holder with at least 3 years relevant experience in electronics components
• Team player & able to communicate with all levels
• Good attitude, responsible, diligent and willing to learn
• Able to multi-task and work under pressure in a fast- paced environment
• Proficient in MS Office Applications, especially MS Excel

About Us

Tmall Taobao World is a division of Alibaba International Digital Commerce Group. We are committed to continuously enhancing the experience for international Taobao users, making it easier for global consumers to access high-quality Chinese goods. Backed by Alibaba's powerful technology and robust supply chain, Thailand team of Tmall Taobao World aims to better serve Thai market through local consumer operations with insights of local consumer needs. Our ultimate goal is to achieve Alibaba International Digital Commerce Group’s vision of "global buying and global selling.

Responsibilities

We are hiring a team member for the "Marketing" role for Taobao Thailand, based in Singapore. Responsibilities include but not limited to:

1. Developing and implementing Taobao Singapore’s marketing and user growth plans based on brand positioning, driving user acquisition, retention, and GMV growth.

2. Building good relationships with local media partners, creatively planning and executing communication content across channels such as KOLs, local media, IG, FB, TikTok, SEO, SEM, DSP, etc.

3. Regularly analyzing marketing activities and promotion effectiveness, and continuously optimizing.

4. Tracking market trends, responding to consumer feedback, monitoring competitor activities, and adjusting marketing strategies as needed.

5. Working closely with internal stakeholders (PR, media, design, industry operations, business development, onsite operations, CRM, etc.) to enhance consumer experience and achieve overall goals for Thai market.

Requirements

1. 3+ years relevant work experience in e-commerce digital marketing or of relevant work experience that includes digital buys, social, KOL management, data-driven analysis of campaign performance.

2. Have a strong affinity for critical thinking, hands-on execution, problem-solving, and ability to handle multiple tasks.

3. Adaptive, creative and self-driven. Good organisational skills and detailed oriented.

4. Strong stakeholder and good team player who enjoys working in a fast-paced environment

5. Fluent written and verbal communication skills in Thai & Chinese.

6. Comfortable working in a global company with culture diversity.

业务介绍

天猫淘宝海外隶属于阿里巴巴国际数字商业集团，我们致力于不断提升海外淘宝用户的体验，让全球消费者更方便地买到中国好货。我们背靠阿里巴巴杭州总部的强大技术力量和强大的商品供应链，天猫淘宝海外泰国团队希望通过在泰国本地市场的消费者运营，基于本地消费者需求的洞察来更好地服务于泰国市场，最终实现阿里巴巴国际数字商业集团“全球买全球卖”的梦想。

岗位职责

我们正在招聘负责淘宝泰国“市场营销”的小伙伴加入，需要Base在新加坡，工作内容包括但不限于以下：

1. 结合品牌定位和人群策略，制定和实施淘宝新加坡市场推广和会员运营规划，驱动会员拉新、留存以及GMV增长

2. 对于媒介渠道整体效果负责，和本地媒介伙伴建立良好合作关系，创意策划并跟进执行传播内容，渠道包括但不限于KOL, 本地媒体, IG, FB, TikTok, SEO, SEM, DSP等

3. 定期对于营销活动和推广效果进行数据分析，并持续优化

4. 追踪市场热点，跟进消费者反馈，关注竞争对手动向，及时调整营销策略

5. 和内部相关合作方（PR、媒介、设计、行业运营、招商、导购、会员运营等）密切合作提升消费者体验，共同达成泰国市场整体目标

需要TA具备哪些能力、经验与特质

我们的任职要求：

1. 3年以上的电商平台Digital Marketing相关经验，包括媒介采买，社群运营，KOL合作，以及基于数据分析的活动优化

2. 具备思辨能力，吃苦耐劳，并能多线程高效工作

3. 适应性强，有创新意识，自我驱动，组织能力强且工作细致

4. 中泰双语听说读写流畅

5. 具有团队意识，能适应快节奏工作环境

6. 能够适应跨国公司的多元文化

About the Role

Our client is a leading provider of innovative recruitment solutions. A Fortune500 firm working with various clients, including those in the technology sector, providing tailored recruitment strategies and helping organizations build high-performing teams.

As a Talent Acquisition Specialist operating in an RPO (Recruitment Process Outsourcing) model, you will support the end-to-end recruitment lifecycle for multiple clients in the technology space. This includes sourcing, screening, and presenting qualified candidates while managing the hiring process efficiently. You will collaborate with hiring managers to align recruitment strategies with business needs, providing insights on market trends and ensuring the selection of the best-fit talent for each role. The role will also involves fostering a diverse talent pipeline by focusing on passive candidate engagement.

Key Responsibilities

• Design and implement effective sourcing strategies to attract high-quality technology talent.
• Partner closely with hiring managers to understand role requirements and adjust recruitment processes accordingly.
• Manage the full recruitment lifecycle, from initial candidate sourcing to interview scheduling, offer negotiation, and onboarding.
• Leverage applicant tracking systems (ATS) to track candidate progress and ensure compliance with recruitment best practices.
• Engage passive candidates and present a diverse slate of applicants for each role.
• Collaborate with hiring managers to develop tailored interview questions and evaluation criteria.
• Provide market insights and strategic advice to hiring managers to optimize recruitment strategies.

Key Requirements

• Bachelor’s Degree.
• Minimum 2 years of experience in technology recruitment, ideally in an RPO or agency environment.
• Proficiency in applicant tracking systems (ATS) and talent sourcing platforms.
• Solid understanding of recruitment best practices and employment laws.
• Excellent organizational skills and the ability to prioritize and manage multiple requisitions.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Preferred: Experience in recruiting across multiple technology sectors or industries.

Benefits

• Opportunity to work in a fast-paced, client-focused RPO environment.
• Professional development and growth opportunities within talent acquisition.
• Competitive compensation and comprehensive benefits package.
• Inclusive, dynamic, and collaborative work culture.

A financial institution is seeking a Behavioural Risk Specialist to join their Surveillance Framework function.

In this role, you will:

• Establish the roadmap and priorities for the culture risk assessment function
• Lead the development and implementation of culture and behavioural risk assessment framework across the financial services ecosystem in Singapore
• Drive the design and execution of qualitative research studies to identify emerging behavioural risks

Ideal Expertise:

• Masters/PhD in organisational behaviour, psychology, behavioural science
• Led and performed qualitative research relating to governance, culture and conduct
• 5 to 10 years of relevant industry experience, ideally within financial services
• Strong in stakeholder engagement

Keen to hear more? Hit the apply button now!

EA Licence: 24S2156 | R1435970

Job Responsibilities

• Responsible for the Engineering Project Information / Data Management functions but not limited to collection and management of information from one or more sources and the distribution of that information to one or more audiences
• Under general supervision, solves complex problems requiring detailed knowledge of field and industry best practices
• Uses experience and problem solving skills to develop and improve processes
• Proficient in steady-state simulation using Aspen Plus, Aspen Hysys, UniSim, and HTRI.
• May provide guidance to less experienced team members
• Perform regular Data validation checks and Flag inconsistencies to Engineering and resolve the inconsistencies
• Perform Data Loading / importing to databases
• Tag and Data Management
• Data Class Library management for Project
• To support the detailed engineering design effort by the use of standard tools, as well as support the project close-out and turn-over effort
• To support in developing digital transformation solutions based on Seeq and Forge platforms.
• To support data and document submittal to Client as per the scope of work
• To support and manage the flow of data and documentation to the Client
• To follow the contractual requirements for information/data turnover to assure a seamless transfer of information to Client.

Job Requirements

• Bachelor of Science Engineering Degree with minimum 10 years of experience
• Knowledge and proficiency on Engineering Systems and Tools and its work processes
• Specialization in Oleflex, Aromatics, and Platforming process technologies, will be an added advantage
• Good understanding on Engineering Work flow and key deliverables
• Experience with O&G Offshore/Onshore projects with hands-on Project Information Management OR digital engineering solutions but not limited to:

1. Class library, Naming Rules, Attribute data definition
2. Data collection and validation methods
3. Data exchange interfaces
4. Data Exports and metrics reporting
5. Engineering and Supplier Tag & Data Management
6. Engineering software systems & tools

• Good Knowledge of Engineering Database Warehouse systems
• Experience in Engineering Data Class library Management
• Experience in Database Management System, SQL development, VBA, SQL Server Reporting services,
• Proficient in using Aspen Plus, Aspen Hysys, UniSim, and HTRI for simulation and modeling.
• Preparation of Data Management Plan / procedures

Job Profile Summary:

The Wealth Protection Specialist will assist bank partner in growing the bancassurance space. You will collaborate closely with bank stakeholders to deliver customer centric recommendations focusing on health and protection needs of the bank customers and build strong and long-term customer relationships.

Job Description:

• Establish and define the customer’s protection needs
• Analyze customer financial situations to identify opportunities for recommendations and mitigate risks
• Foster and enhance relationships with customers, with focus on Health & Protection products to complement the customers' existing protection portfolio.
• Liaise with internal departments on policy fulfilment
• Achieve channel bancassurance targets in partnership segments through telemarketing and referrals

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Able to multi-task and meet tight deadlines
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• 2 years of relevant experience in bancassurance or telemarketing
• Possess CFMAS, M9, M9A, M5, and HI certifications

Education:

• Degree/Diploma in Business or related fields of study

Language:

• English

Fast-Track A Teaching Career & Be Rewarded Greatly as a Language Specialist with EduEdge!

Are you a passionate fresh graduate with strong English Language skills?

Do you want to leverage your language skills into a highly rewarding career that leapfrogs your salary and remuneration in a short period of time?

Do you want to be part of a dynamic team who’s excited about what we do every day?

Do you want to work in an environment filled with passion and purpose, knowing that your work is positively impacting the lives of thousands of people?

If you’ve nodded your head to above, you might be the person that EduEdge is looking for!

[Fast Track A Teaching Career & Be Rewarded Greatly With EduEdge]

At EduEdge, we’ve built a passionate, industry-leading team because we believe in rewarding and supporting our team:

1. When you’re a part of our team, you will receive Structured Coaching, Training & Regular Feedback for Professional Growth
2. You’ll get Career Mentorship by Founders to fast track your career growth - as a Teacher, Leader or Entrepreneur - within the Company.
3. We take care of our team with a Fully-stocked Pantry / Monthly Makans / Team Bonding events
4. [Bonus!] At EduEdge, your hard work doesn’t just pay off — it gets rewarded in a BIG way.
   With our EduEdge GROW Plan, you'll receive 5-figure payouts at key milestones of your career, starting from $10,500 to $47,200 — totaling an exciting $177,500 over your entire career span with us!

This is our commitment to recognising and rewarding the value you bring as you grow with us.

Are you ready to be part of a team that values and supports your journey every step of the way?

[The Opportunity To Be Part Of A Fast Growth, Industry-Leading Team]

As a Language Specialist with EduEdge, you will have the exclusive opportunity to:

• Join a Dynamic and Fast-Growing Company where you can be part of a caring and professional team that is revolutionising the way English is taught.

As a Language Specialist at EduEdge, you will have the opportunity to master this unique methodology of teaching English using Formulas.

(Yes! English / GP can be learnt in a step-by-step way just like studying Maths or Science!).

This proven method has successfully transformed the grades of more than 3,500 students from over 150 schools to date! And we are Singapore’s FIRST and ONLY education company with this unique method.

• Receive Comprehensive Training and Mentorship: At EduEdge, we understand that as a fresh graduate, you may be apprehensive about entering the private education industry without any prior experience.

That's why we provide a comprehensive 5-Month Teaching Apprenticeship Programme™ (TAP) designed exclusively to help individuals, like yourself, tap into your teaching talents!

Our experienced mentors and team leaders will be there every step of the way, offering valuable insights, sharing their expertise, and assisting you in overcoming any challenges you may face.

With our support, you can develop your skills and grow into a confident and effective educator.

• Grow and Advance: At EduEdge, we believe in recognising and rewarding talent.

You will have a clear career progression path, starting from Language Specialist to Master Specialist to Principal Master Specialist to Centre Owner / Director of Education.

We have Staff who have already become Subject Heads / Team Leaders in their mid-late 20s and are already earning an income that most can reach only in their 40s.

Your growth and advancement will be based on your capabilities and commitment. Imagine the sense of accomplishment as you climb the ladder and make a real difference in the lives of students!

• Enjoy Flexible Work Arrangements: We understand the importance of maintaining a healthy work-life balance.

As part of the teaching team, you will enjoy flexible working hours, with the majority of your teaching conducted in the office and the flexibility to work from home for a portion of your schedule.

Say goodbye to the rigid 9-to-5 grind and embrace a more balanced and fulfilling work arrangement.

• Get Access To Greater Career Opportunities Beyond Teaching: For those who have proven their mettle and are game for it, we offer a rare opportunity for staff to embark on a long-term journey together with the Company within the private education industry.

You have the chance to take on a leadership role and shape the success of your own centre, significantly growing your earning potential.

We provide you with the platform, resources, and support to establish and manage your own branch, giving you a taste of entrepreneurship while benefiting from the backing of a well-established organisation.

• Be Part of A Leading Education Company with an Established Reputation: EduEdge has built a strong reputation as a leading education company in Singapore.

Our success stories and proven methodologies have garnered recognition within the industry. By joining our team, you become part of a respected network of educators who are dedicated to delivering high-quality English language education.

This association adds credibility to your profile and enhances your professional standing within the private education community.

[Who Will Be The Right Fit For This Opportunity]

You will be a great fit for this opportunity if you:

• Hold a Diploma or Degree Holder in related fields of Law, Arts, Humanities, Social Sciences and Communications (other subject specialisation may be considered on an exceptional basis)
• Demonstrate an excellent academic track record, especially in English, English Literature, and General Paper (GP)
• Are passionate about teaching the English Language and/ or General Paper
• Are sincere in supporting students wholeheartedly to achieve their fullest potential
• Are willing to adopt EduEdge’s ethos and teaching methodology
• Are willing to develop teaching skills and attributes to effectively support students of all learning abilities and grade levels
• Are able to work at least 2 weekdays and 2 weekends

Key requirements:

• Good credit in GCE O-Level English (A1 / A2) or GCE A-Level General Paper (B) / IB equivalent subject
• Strong written and verbal communication skills in English
• Ability to work independently and as part of a team
• Familiarity with Microsoft Office / G Suite applications
• Strong work ethic and commitment to Excellence

What you will be involved with:

• Delivering Engaging and Effective Lessons using EduEdge’s proprietary teaching methodologies.
• Provide constructive feedback and guidance to students to enhance their language skills.
• Develop effective and engaging curriculum materials to cater to students’ needs, interests and learning styles.
• Maintain a positive and conducive classroom environment that fosters learning and discipline.
• Build rapport and establish positive relationships with students and their parents / guardians.
• Participate in ongoing training and professional development programmes to stay abreast of the latest education trends and technologies.
• Collaborate with colleagues and share best practices to enhance teaching and learning outcomes.

[A Day in the Life of an EduEdge Language Specialist]

Curious about what it’s like to be part of our team?

Here’s a glimpse into a typical day as an EduEdge Language Specialist:

• 8:00 AM: Wake up and enjoy a slow morning. No more squeezing with crowds on buses or MRTs.
• 9:00 AM: Indulge in breakfast while reading the papers or your favorite book.
• 10:00 AM: Hit the gym, go for a yoga class, or enjoy some personal time.
• 12:00 PM: Run errands or meet friends for lunch. Flexibility is yours to enjoy.
• 1:30 PM: Do prep work from home — prepare for lessons with given resources or mark assignments.
• 4:15 PM: Arrive at the centre energised for your first class of the day. Watch as your students light up with 'Aha!' moments of understanding.
• 6:30 PM: Grab a quick snack and share teaching tips during a friendly chat with colleagues.
• 9:30 PM: End your day with a sense of fulfillment, reflecting on the meaningful progress your students have made and the lives you've impacted.

[Schedule: Your Work, Your Rhythm]

At EduEdge, we believe that productivity isn’t about clocking hours — it’s about achieving results. That’s why we embrace a semi-flexi schedule built on mutual understanding and trust to help our team perform at their best.

Here’s what this means for you as a Language Specialist:

• Flexible Work Options: Choose where, how and when you’d like to work, as long as you’re on task, on time and on target.
• Focused Commitments: You’re required to be in the office only for classes, meetings or training sessions.
• Manageable Workload: Up to 10 classes per week — significantly lower than the industry average of 14 to 16 classes.
• Balanced Work Week: Enjoy a 4.5-day week, with Company Meetings, Trainings or Team Bonding Events on selected Wednesdays.

This flexible arrangement empowers you to align your professional responsibilities with your personal priorities, giving you the freedom to excel both inside and outside the classroom.

[Hear from the EduEdge Team]

"Working at EduEdge has been an incredible journey. The supportive environment and regular feedback have helped me grow both professionally and personally. I really like the company culture where we support one another and work together as a Team" - Senior Administrator

"The structured training and career mentorship provided by EduEdge have been invaluable. I started as a Teacher and am now a Subject Head, all within a few years!" - Subject Head

"I have the creative freedom to innovate and bring new ideas to the table. The collaborative environment and the emphasis on professional growth have helped me enhance my skills in content creation and digital marketing. It’s inspiring to work for a company that is passionate about transforming education." - Video Content Specialist

[Your Journey with EduEdge: From Day 1 to Year 10]

Here’s what a typical career progression might look like for a Language Specialist at EduEdge:

Months 0-5:

Kickstart your career with the Teaching Apprenticeship Training (TAP) Programme, where you’ll develop expertise in Curriculum Design, Assessment Feedback, Pedagogy, Rapport-Building with Students and the proprietary EduEdge Formula-Style Teaching Method™.

Year 1:

Hone your teaching skills with structured training and hands-on experience. Progressively teach longer lesson segments as you build confidence, supported by guidance from Mentor Teachers.

Year 2-3:

Take full ownership of your classes while contributing to team projects. Begin mentoring junior team members to foster collaboration and leadership skills.

Year 4-6:

Step into leadership roles such as Subject Head or Team Leader, shaping the direction of teaching strategies and team initiatives. Step by step guidance to author an assessment book. Receive your first GROW Payout in Year 4 ($10,530).

Year 7-9:

Rise to senior leadership roles like Master Specialist or Centre Manager, where you’ll lead teams, optimise operations and drive organisational excellence. Receive your second GROW Payout in Year 7 ($14,742)

Year 10 & Beyond:

Expand your horizons with entrepreneurial opportunities supported by EduEdge, from opening your own centre to developing new business divisions. Receive your third GROW Payout in Year 10 ($18,954)

(Note: Your progression can vary based on your ambition, results and drive. We have teachers who are invited to become EduEdge Partners to establish their centres as early as Year 7 or 8.)

We grow as you grow. The sky’s the limit with EduEdge!

[Be Part of Our Team]

At EduEdge, we are committed to providing our teachers with a challenging and enriching experience that will help them develop their skills and grow as a person and an educator.

If you are a motivated fresh graduate with a passion for teaching and the English language / General Paper, this is your chance to shine and make a real difference in the lives of students.

Join EduEdge and unlock the door to a rewarding and exciting career as an EduEdge Language Specialist today!

[I’m In! How Do I Begin?]

If you’ve reached this far and you’re still passionate about joining our Team and transforming students’ lives with English / GP…

[Take This Simple Test Before You Apply]

Before you apply, take this simple test to determine if this role is the right fit for you.

1. Ask yourself: “Do I see myself exploring and contributing to a high-performing organisation like EduEdge for at least the next 3 years, growing alongside dedicated professionals?” If the answer is no, don’t apply.
2. Ask yourself: “Do I have the passion to develop deep mastery as a Language Specialist and the drive to become better than most tutors or teachers out there?” If the answer is no, don’t apply.
3. Ask yourself: “Am I sincere about helping students succeed, and do I see myself making a meaningful impact on their learning and personal growth?” If the answer is no, don’t apply.
4. Ask yourself: “Do I see myself working on weekends, not because I have to, but because I’m committed to giving my best during the times when students need me most?” If the answer is no, don’t apply.

[If You Decide That You’ve Passed The Test Above]

If your answers are "yes" to the questions above, here’s your chance: you could be part of our Team!

Follow the instructions below carefully:

1. Click on the [Apply Now] button to get started.
2. Send us an EMAIL with your CV or a Video Introduction. Use the subject line: "I want to be a Super Language Specialist with EduEdge"

Share with us:

• Why you want to pursue a career in teaching English / GP.
• Why you’re excited to join the EduEdge team.

Wait for our reply: If you’re shortlisted, we’ll reach out to you via WhatsApp to guide you on the next steps.

[About Our Team]

EduEdge is a fast-growing education company in Singapore.

Our Goal is clear: To be Singapore’s most loved and preferred brand in the English Language / General Paper education space by leveraging relevant technologies while training and nurturing talented individuals.

Our Mission is to Empower students to become Confident Communicators by giving them the Edge to succeed in their higher education and future careers.

What is most intriguing is that we have created a revolutionary <Formula-Style> Teaching Method of helping students learn English and General Paper much faster and more effectively than the old, conventional ways.

And we are Singapore’s FIRST and ONLY education company with this unique method.

Since 2013, more than 5,000 students from over 150 different schools have benefitted from EduEdge's unique and proven method of learning English to improve - with some students jumping up to 5 grades to achieve their coveted B3, A2 or A1!

No other centre or programme in Singapore comes close to the number of success stories we have created for students.

And we’re just getting started! (You will learn more about our mind-blowing 2028 goal and how you can be part of our SUCCESS Story if you have been shortlisted by us for an interview.)

Locations:

• EduEdge (HQ / Serangoon) - 301 Serangoon Avenue 2, SG 550301 (near Lorong Chuan Circle Line and NEX / Serangoon MRT)
• EduEdge (Bukit Timah) - 53 Chun Tin Rd, SG 599 627 (near Beauty World MRT)
• EduEdge (Marine Parade) - 1 Marine Parade Central (Parkway Centre), SG 449408 (near Marine Parade MRT)

Ideal Previous Experience or Similar Positions could include and would be

• English Teacher
• English Tutor
• Curriculum Writer
• Curriculum Developer

In a Nutshell, we’re looking for…

Continuous Improvement Specialist with proven experience and ability to drive continuous improvement initiatives across the organization. This role will be responsible for reviewing current processes and identifying areas that need improvement using continuous improvement tools/methodologies. You will collaborate with the technical operations team to execute projects, increase efficiency and reduce cost while also providing support on technical services and ESG initiatives. This role, based out of Singapore, will entail about 50% travel, primarily within the APAC region.

ESSENTIAL FUNCTIONS

Project Management

• Manage overall project timelines and coordinate with the different stakeholders to ensure on-time completion of project tasks
• Work closely with co-manufacturing partners to provide technical support during entire project phase

Innovation and Improvement

• Lead and execute continuous improvement projects in co-manufacturing partners
• Work together with co-manufacturing partners to increase visual management in the plant, creating losses mapping, and develop value stream mapping to identify improvement potential
• Perform process improvement using Lean/Six Sigma methodologies
• Monitor, measure, and report on the progress of continuous improvement initiatives
• Collaborate with teams to streamline workflows and eliminate inefficiencies
• Provide training and development on continuous improvement to co-manufacturers team

Operations Support

• Provide Technical Support to ensure Quality, Productivity & Costs are optimized
• Assist in plant trouble shooting using root causes analysis methodologies
• Build and maintain baseline data for technical operations in compliance with master data management process
• Identification of cost savings and optimization opportunities in our co-manufacturing partners and then define action plans to execute the actions needed so these are captured

Environmental, Social, and Governance (ESG)

• Collaborating with cross-functional teams to integrate ESG baseline data into business insight report and operation
• Analyzing and interpreting data related to ESG factors and preparing reports for internal and external stakeholders
• Supporting related data collection and initiatives on responsible packaging
• Supporting data preparation and analysis for carbon footprint reduction

DESIRED SKILLS AND EXPERIENCE

• 3 years’ experience in the food manufacturing industry, preferably in beverages
• Familiar with Lean/Six Sigma Methodologies. Having Six Sigma Green Belt will be an advantage
• Strong problem solving and critical thinking skills
• Excellent data analysis skills
• Exposed to food quality requirements such as HACCP, GMP and ISO Systems
• Excellent oral and written communication skills, interpersonal skills to work effectively in a multi-disciplinary team.
• Previous involvement in ESG initiatives and/or experience with ISO14001
• Willingness to travel around the region (50%).

Vita Coco® is the brand that started America’s craze for fresh coconut water. Informed consumers, pro-athletes and nutritionists as well as in-the-know celebrities and influencers have all become loyal fans of coconut water, swearing by the Vita Coco brand for its delicious flavor, hydrating properties and replenishment benefits. Award-winning Vita Coco, which counts Madonna, Demi Moore and Matthew McConaughey amongst its investors, is one of the most sought-after products in the beverage aisle.

In the U.S. Vita Coco is sold at over 75,000 retailers including Whole Foods Market, Safeway, Target, GNC, Kroger, Publix, Ralph’s, Stop & Shop/Giant, Costco, select Wal-Mart stores and many chain and independent groceries and retailers. It is also sold in dozens of U.S. airports and university campuses, as well as online at Amazon.com.

Vita Coco was founded in 2004 and is based in New York City, with operations in Europe and Asia. Visit vitacoco.com for more details.

Job Summary:

The successful applicant will be responsible to procure good and services required by the school in accordance with the Procurement Policies and Procedures. To provide seamless support for end-users through collaboration with cross functional teams. The role reports to the Procurement Director.

Requirements:

• Degree in Business Administration, Advanced Diploma in Procurement and Supply and other related fields
• Minimum 5 years of Procurement and Sourcing experience in Indirect categories (Marketing, Event Management, General Supplies, Professional Services, Technology)
• Strong knowledge of procurement systems, policies, procedures, and best practices
• Proficient in MS Office tools (Excel, Word, PowerPoint)
• Proficient in Source to Pay Procurement systems and E-Sourcing tools
• Effective communication skills to promote understanding and building relationships with end-users, internal stakeholders, cross functional teams, and vendors
• Strong negotiation and interpersonal skills
• Excellent analytical, critical thinking and problem-solving skills
• Strong sense of integrity and accountability
• Pleasant disposition with good interpersonal skills
• A good team player who actively contributes to the team and willing to help others

Key Responsibilities

1. Lead the sourcing activities (RFQ and Tender Management) to ensure supplier evaluation and selection complies with the Procurement Policy. Conduct benchmarking and market assessment to drive cost and quality improvement.

2. Provide guidance and support to end-users on Procurement policy and procedures, Recommendation paper and contract management.

3. Proactively engage internal stakeholders to identify business requirement, sourcing approach and timely execution.

4. Collaborate and align with cross functional teams (Finance, Compliance, Legal) to provide end-to-end support for end-users.

5. Develop the supply base to ensure a database of qualified and competitive vendors.

6. Manage vendor’s performance and deliverables to ensure quality and timeliness of goods and services supplied.

7. Analyze procurement spend data to identify sourcing opportunities and areas of improvement.

8. Contribute to the success of the Procurement department.

9. General

· Comply with the school child safeguarding policy and procedures and report any concerns about a child to the Designated Safeguarding Lead.

· Embrace the School’s commitment to creating a diverse and inclusive environment.

The school is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

5-day work week with annual leave entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Customer Service Specialist

• Experience in handling Letter of Credit, full set of export shipping docs, familiar with Incoterms
• 2-3 years of shipping experiecne, capable of handling high-volume orders, preferably past experience working in commodities
• Preparing shipping documentation
• Reviewing and approving invoices
• Tech-savvy (Needed to handle 2 systems – BSM & SAP Hana),
• Customer-centric

What we offer

• Flexi Working hours
• Good amount of AL
• Medical and insurance coverage
• Salary range: S$3,500 to S$4,500

John Koh

Quess Selection & Services

EA Licence Number: 23C2060

Registration ID is R1110099

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience, and skills) will be used solely to evaluate your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to maintain a high level of customer satisfaction and provide them with any necessary support and assistance. You will have to answer queries on basic technical issues and offer advice to solve them.

Service Desk Specialist needs to be capable of using particular software programs, as well as possess the ability to type and communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking questions to determine the full scope of the user’s issue. They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise.

The goal is to create value for our clients that will help preserve the company’s reputation and business. A polite and professional phone manner is necessary, as Service Desk Specialist troubleshoot customers' problems and, at times, deal with angry and upset customers. A Service Desk Specialist must be able to sit for long periods of time and answer multiline phones. It is important for Service Desk Specialist to maintain a positive demeanour, and the Service Desk Specialist must arrive to work on time, as it is necessary that our NOC is fully staffed.

A Service Desk Specialist needs to possess the following skills :

· Proven experience as a service desk technician or other customer support role

· Tech savvy with working knowledge of IT products

· Good understanding of computer systems, mobile devices and other tech products

· Ability to diagnose and resolve basic technical issues

· Proficiency in English

· Excellent communication skills

· Customer-oriented and cool-tempered

Your job duties will include but not limited to:

· serve as the first point of contact for customers seeking technical assistance over the phone or email.

· serve as Single Point of Contact (SPOC) between the customer, internal support team and external Vendors until the ticket is closed.

· provide continuous status information to ensure customer satisfaction.

· provide co-ordination with various Manufacturers and vendors for support, troubleshooting or warranty claim.

· logging of all tickets into System for tracking and reporting. Record events and problems and their resolution in logs

· initiate customer contact, escalate to appropriate parties and resolve incidents.

· answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing problems.

· perform remote troubleshooting through diagnostic techniques and pertinent questions

· determine the best solution based on the issue and details provided by customers

· walk the customer through the problem-solving process

· direct unresolved issues to the next level of support personnel

· scheduling and arranging onsite support requests with the customers

· pass on any feedback or suggestions by customers to the appropriate internal team

· identify and suggest possible improvements on procedures

· overall accountable in ensuring the team solves and close the tickets using the most effective methods to maximise operational efficiencies

· assess the severity and priority level of the problem calls, requests or IMAC and escalate to the next support level based on the SLA.

· monitoring uptime performance and alerts for all Managed Service Customers infrastructure from the NOC

· maintain and replenish stock inventory for spare parts

· provide Service Quotation for any repair work to the customer

· perform new laptops setup and installation for internal new staff

· perform any Shift Duties that are assigned

· any other tasks assigned by any Managers and Directors

Job Requirements

• Minimum Academic Qualifications : Degree
• Relevant IT Certifications or equivalent :
• MTA in one of the following is an added advantage:

1. Networking Fundamentals
2. Windows Server Administration Fundamentals
3. Security Fundamentals
4. Cloud Fundamentals

• COMPTIA or equivalent I.T. Certifications in related field is an added advantage
• ITIL® Foundation Certification - IT Service Management
• Other trainings attended / certifications obtained
• Attended any technical training in software, hardware, operating systems and troubleshooting
• Attended any customer service training
• Attended basic training of Cloud Management Software such as ManageEngine, BitTitan and etc

• Responsible for generating new leads, building strong customer relationships and driving sales growth.
• Organize and conduct product demonstrations/presentations to medical professionals.
• Work closely with manufacturers to understand the benefits/use of devices, support events, workshops, the launch of new products and other sales leads.
• To provide product technical support when required.
• To understand existing customer requirements and future needs.

Requirements

• Diploma or Bachelor's degree in Life Sciences, Nursing, Paramedical or related Biomedical field.
• Good presentation and communication skills.
• Prior experience having worked in a hospital setting or the medical device industry (Cardiac, Neurovascular, Peripheral or Endovascular) is an advantage.

On-job or overseas training will be provided.

Remuneration based on experience.

Entry Level Candidates are encouraged to apply.

Work Arrangement:

• Contract Period: 02/01/2025 - 30/06/2025
• Location: Havelock Road
• Salary: TBA

Job Description:

• Must be good at documentation and producing presentation slides
• Some knowledge of Security
• This role will support MCISO in the anti-scam project roll-out and cover some ACISO tasks

Job Requirement:

• Fresh graduates are welcome! A Level, Diploma, Degree.
• Proficient in Microsoft tools

EA License No.: 96C4864

Reg. No.: R22110485

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)