Academia is looking for full-time Customer Service Executive who is outgoing, meticulous and well-spoken.

Candidates who are passionate about providing quality customer service and engaging interactions are more than welcome.

Responsibilities:

• Provide general front desk assistance to walk-in students and parents
• Respond to phone and online queries about classes, replacement lessons, teachers, curriculum, and policies
• Assist students and parents with registration and scheduling changes by inputting changes into the student database
• Assist students and parents with invoicing and payment via credit card or bank transfer
• Handle and resolve special requests and complaints in a professional manner, escalating to management where necessary
• Provide administrative support to teachers when required, including printing, photocopying, and scanning
• Perform any other duties as required and assigned by Management

Requirements:

• Fluent in English and Mandarin (to provide clear explanations for both English and Mandarin speaking clients)
• Computer literate – able to use Microsoft office and able to learn/use various computer applications to respond to client queries and input or change client data
• Past experience in front-facing customer service is a plus
• Off days on Thursdays and Fridays
• Salary: $3000 to $3,500

Please apply online with your CV and cover letter. Only shortlisted candidates will be notified.

Keywords: Front Office, Front Desk, Front of House, Receptionist, Customer Service, Client Facing, Education, Tuition Centre, Administrative, Admin Officer, Admin Executive, Admin Assistant

JD :

· IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

· Proficiency in troubleshooting Windows operating systems.

· Familiarity with Active Directory, Microsoft 365 & MS office products.

· Basic understanding of networking (TCP/IP, DNS, VPN).

· Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).

· Any Windows Server knowledge will be added advantage.

Education

· Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience

· Minimum 3 years in an IT support or helpdesk environment preferred.

· First level support to users in Singapore Operations and Extended Operations in other regions for hardware, software, and network-related issues.

· Diagnose and resolve technical issues in a timely manner, escalating to higher levels of support when necessary.

· Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.

· Assist with the setup and maintenance of user accounts, permissions, and access controls.

· Monitor, Assign and report Service Desk tickets.

· Ensure software updates and patches are deployed regularly.

· Monitor system performance and network stability, reporting issues promptly.

· Assist with backup and recovery processes to ensure data integrity.

· Collaborate with IT teams to deploy system upgrades and new technologies.

· Work with other vendors which need secondary support and ensure closure of issues.

· Document reported issues, resolutions, and follow-up actions in the ticketing system.

Additional details:

Job Type : 12 months Contract - Extendable

Location : Jurong East

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Responsibilities

Provide personalized service to guests and handle their request promptly to ensure seamless stay experience

Handle cashiering duties and check cash float carefully

Answer incoming and outgoing calls in professional manner

Promote upselling program

Attend to guest enquiries for transportations, directions, restaurant reservations and more

Requirements

Relevant experience in Front Office

Excellent interpersonal and communication skills

Able to work in a team and/or independently

Able to work shifts and/or weekends and public holiday

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a IT Service desk Agent. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

Roles and Responsibilities

Requirement for the SD Agents as follow:

· Min 2 yrs of SD agent working experience

· Good Laptop/Desktop troubleshooting skillsets

· Excellence customer handling skills

· Excellence communication skills

· 5 workdays per week (Mon-Fri)

· based on 44hrs per week

Location: Tuas South Avenue 10

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy

• Salary range: $2,000 + OT (Gross: $2300)
• Working days: 4 days ON & 2 days OFF (including weekends)
• 10 off days per month
• Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
• Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

The Job in a Nutshell

The Down For More (DFM) Full Time (FT) Front Desk Staff will be responsible for the inner workings of their studio, including but not limited to; all facets of Customer Service Management, presentation of the physical studio space, and Management of the Online and Offline Operations.

The FT Front Desk Staff will be responsible for how their studio looks, feels, presents, smells, etc. Whilst working in line with the company’s branding and long-term goals, the FT Front Desk staff will also be responsible for the clients’ experience in the studio spaces as the core people on the ground. They will work closely with the Area Managers to complete all the studio related deliverables and ad hoc tasks as assigned to them.

Roles & Responsibilities

Customer Service

The FT Front Desk Staff will be responsible for managing all customer-based enquiries including but not limited to:

• Maintaining a strong customer service etiquette
• Managing any e-mail and any other ad hoc enquiries, requests and complaints
• Ensuring a very positive yet relaxed demeanour... we are confident, polite, energetic, engaging, and fun.

Whilst we have more of a relaxed ‘sales focus’ at DFM, the FT Front Desk staff must be well versed on:

• Current promotions and supporting sales lines (i.e., how to break it down for the customer and list benefits)
• Current pricing structures and supporting sales lines (i.e., same as above)
• Validity of packages (as well as all the ‘tricks’ people use to try and get extensions)
• Flexibility of packages (ensure staff understand that we accept within reasons, e.g., medical)
• Terms and Conditions of our offerings
• Other service standards

The FT Front Desk staff will also compile feedback given by clients and assist the Area Managers in ideating solutions for any areas of improvements.

Studio Maintenance

In line with DFM’s intent to provide a great brand experience, the FT Front Desk Staff is responsible for how their studio looks, feels, smells, and presents. This is including but not limited to:

• General housekeeping and tidiness of the entire studio including front desk areas, practice rooms, changing rooms and toilets at all times.
• Completing Daily Grind set by the Area Managers.
• Ensuring that all facilities are working well and refilled sufficiently.
• Ensuring Retail Racks are sufficiently filled with full size runs and offerings.

Team & Onboarding

The FT Front Desk is also required to train all incoming front desk staff. At the end of the training, the FT FDs are required to ensure that FDs are:

• Well versed with Hapana Core & Grow, Strong Pilates App and the Strong Website.
• Familiar with other third-party booking sites, such as ClassPass.
• Able to answer queries related to the above-mentioned online platforms.
• Able to speak confidently about the brand and offerings.

Requirements:

• Must be able to commit 40hours/week, including one day each weekend (Saturday and/or Sunday)
• Minimum 1 year working experience in a customer-facing role
• Responsible, pro-active and a strong team player

A dynamic and friendly language centre based in Upper Thomson is looking for a front desk / receptionist. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.

Role:

• Handle clients inquiries (walk-in, phone, email...)
• Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
• Ensure daily operations (taking payments, recording new registration, compliance with procedures covid etc...)
• Prepare classrooms between lessons
• Working hours Sat/Sun 8.45am to 5.30pm. $11 per hour

Requirements:

• 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email

Job Description

• You will be part of the Industry Partnership Group – Secretariat Office, to coordinate, review and improve work processes to better organise and facilitate e2i’s services and programmes to companies on their manpower needs. These include relevant reporting and coordination with internal stakeholders to provide employment support to retrenching companies and affected workers to support e2i’s role in the Taskforce for Responsible Retrenchment and Employment Facilitation, active engagement with internal stakeholders to problem solve and drive process improvements and working closely with internal and external partners to drive NTUC’s Company Training Committees (CTCs) outreach effort.

Job Responsibilities

• Problem solver to support Industry Partnership Group by pro-actively driving improvements on work processes and initiatives across teams within the Group and across Groups within the organisation. Engage various stakeholders to analyse, review and get buy-in to push for continuous improvements.
• Work closely with internal stakeholders to prepare monthly reports and analyse trends.
• Organise group sharing sessions to enable cross-learning across teams within the Group.
• Coordinate with government agencies (where applicable) and internal stakeholders on national initiatives and programmes to support workers on employment and employability.
• Follow-up with internal stakeholders on retrenchment notifications, track and update retrenchment database.
• Design, pilot and scale cross-sectors initiatives that will enhance the reach of CTCs and e2i’s programmes to external stakeholders such as organising partnership-related events and conducting presentations.

Job Requirements

• Good interpersonal, negotiation and communication skills.
• Possess strong analytical, critical thinking and problem-solving skills.
• Meticulous, self-driven, and able to multi-task in a fast-paced environment.
• Good in conceptualisation and developing new ideas.
• At least 2 years of relevant experience. Experience in outreach, business development preferred.

Only Singaporeans may apply.
Designation and salary will commensurate with experience.
We will only contact shortlisted candidates

Responsibilities

You will be part of the Group Tax team based in Singapore overseeing transfer pricing (“TP”) matters.

• Responsible for the Group’s TP matters for the countries where the group operates in
• Responsible for TP compliance work, monitoring TP reporting timelines and ensuring appropriate TP documentations are in place
• Assist with any TP queries/ audits by working closely with external service providers and local teams
• Actively monitor, research and analyse any changes in TP rules and regulations in countries where the group operates in and assess impact from latest relevant regulatory / tax developments
• Assist with the development of Group TP strategy and planning, work and coordinate with relevant stakeholders on implementation
• Work closely with finance teams to address any queries in relation to Group TP policies, related party transactions etc.
• Responsible for the Group’s Country-by-Country Report (“CbCR”) filing and local notifications
• Any other ad-hoc assignments / projects related to TP

Requirements

• Bachelor's Degree in Accountancy, Finance or related fields
• CPA/CA or advanced taxation qualification preferred
• Minimum 1 year of working experience in Big 4 Transfer Pricing department and / or MNC in house tax department handling Transfer Pricing or a combination
• Strong technical knowledge of transfer pricing regulation
• Excellent interpersonal, verbal and written communication skills
• Meticulous with strong analytical skills
• Passionate with new challenges and highly adaptable to dynamic working environment
• Able to research and manage project independently

About Us:

Kangaroo Learning Center Pte Ltd (“KLC”) was incorporated on 7 May 2022. Our headquarters was established in 2014 and is a leading training institution in China, providing tuition to more than 100,000 students annually. KLC is a rapidly growing tuition centre in Singapore, dedicated to providing high-quality education in mathematics. The centre offers a range of academic and enrichment programs for students of different ages, including primary and secondary school students, as well as those preparing for the PSLE, Math Olympiad, GCE ‘O’-Level and ‘A’-Level examinations. As a young and dynamic organization in Singapore, we are committed to fostering a culture of innovation and initiative. We believe in nurturing individuals who take ownership of their roles and see themselves as co-partners in our journey towards educational excellence. Join our team and be a part of an exciting environment where you can contribute to shaping future leaders.

Job Overview:

We are seeking a dynamic and customer-focused individual to join our tuition centre as a Customer Relations (Front Desk) representative. The ideal candidate will be the first point of contact for students, parents, and visitors, ensuring a positive and welcoming experience. The Customer Relations (Front Desk) role is crucial in maintaining a positive and professional image for our tuition centre.

Job Responsibilities:

• Greet students, parents, and visitors as they enter and provide a welcoming atmosphere
• Respond to inquiries from students and parents regarding course offerings, schedules, fees, and other relevant information
• Assist with enrolment process, including completing registration forms, explaining tuition policies, and collecting necessary documentation
• Schedule appointments for students and parents to meet with teachers or staffs as needed
• Handle phone calls and emails promptly and professionally, addressing questions and concerns effectively
• Collect tuition fees and ensure accurate recording of payments
• Manage, maintain and update student records, administrative documents and centre-related supplies
• Record all math questions in the system
• Assist in marketing activities, such as distributing flyers, promoting special events, and collecting feedback from students and parents
• Handle customer complaints and concerns with empathy, addressing and resolving issues to the best of your ability, and escalating as necessary
• Perform general office tasks, such as photocopying, filing and organising office supplies
• Inspect tuition centre and office regularly and report any non-compliance and support essential maintenance of facilities and equipment, coordinate with vendors for repair and maintenance of tuition centre as and when required
• Administrative duties and other ad-hoc duties as assigned

Job Requirements:

• Min. GCE O’ Levels
• No experience required, training will be provided
• Good interpersonal, oral and written communication skills
• Fast-paced working environment, able to multi-task and meticulous
• 44 hours per week, able to commit weekdays (inc. evenings) & weekends

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 3-5 years of relevant working experiences.
• A good team player.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Sound problem solving and investigative skills.
• Desire to follow best practice and development standards as agreed within IT.
• Keen to learn new skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

The primary responsibility of the Front Desk Staff is to deliver exceptional customer service while ensuring the seamless operation of front desk activities. This role requires a focus on patient satisfaction, operational efficiency, and effective communication.

Key Responsibilities:

• Reception and Patient Engagement: Warmly welcome patients upon arrival, handle check-ins, and manage initial inquiries, ensuring a positive first impression.
• Appointment Coordination: Schedule, confirm, and manage patient appointments, including cancellations and rescheduling, to maintain an efficient patient flow.
• Administrative Duties: Maintain accurate patient records, oversee daily cash flow, handle phone inquiries, and assist with general questions.
• Patient Assistance: Escort patients to treatment rooms, aid with registration forms, and address patient concerns to ensure a comfortable experience.
• Sales and Service Information: Provide patients with information about services without focusing on high-level sales targets.
• Objective: Facilitate a smooth clinic experience by overseeing essential operational tasks and enhancing patient satisfaction.

Additional Responsibilities:

• Patient Education: Offer clear, informative explanations of treatment benefits, package options, and how they align with patient needs.
• New Patient Conversion: Focus on converting first-time patients into loyal, long-term clients by offering personalized recommendations.
• Follow-Up and Retention: Conduct follow-up calls and check-ins to encourage return visits, keep patients informed of their progress, and discuss future treatment opportunities.

Shift work Mon- Sat

You Will

• Act as first point of contact and first responder for IT incidents reported by end users, via email, phone, and other online channels as required
• Log calls in the Service Desk management tool to ensure incidents and requests are managed in a timely manner and escalated using the correct procedures.
• Perform Level 1 troubleshooting with First Call Resolution using remote assistance tools (e.g. Bomgar).
• Log and track with resolver groups on their respective tickets
• Manage End-to-End ticket life cycle, monitor relevant metrics (e.g., Service Level Agreement) and ensure proper ticket closure based on industry best practices - Information Technology Infrastructure Library (ITIL)
• Answer calls in an appropriate manner with proper ticket closure of received or abandoned calls
• Administer BitLocker recovery pin support
• Administer onboarding 2FA registration
• Perform grant and removal of access to network shared drive
• Update and review basic troubleshooting questionnaires on Level 1 support
• Produce and maintain technical documentation and articles for the knowledge base

You Bring

Proficiency of the following software/applications

1. Microsoft OS and Microsoft Office Applications
2. Internet Browsers (Edge, Chrome, Firefox, etc.)
3. Adobe Reader, Java RE
4. Intranet web-based applications
5. SAP GUI, SAP Fiori
6. Anti-virus software
7. VPN software
8. Wireless software
9. Patch Management Software

• Higher Nitec/ Diploma in Information Technology or its equivalent
• At least 1 years of relevant working experience in helpdesk and both onsite and remote support with strong customer focused support mindset
• Service oriented and collaborative approach to meet Service Level Agreements
• Excellent communicator at all levels.
• Excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically
• Good written and communication skills with a high standard of user training documentation and technical procedure
• Enthusiastic and approachable
• Good problem-solving skills and a pro-active, team player

We are Focus Law Asia LLC, a boutique disputes law firm based in Singapore. We are looking to hire a secretary to join our Japanese desk.

Job Description:

• Administrative support to lawyers: managing schedules, calendar, calls, travel bookings, appointment reservations and recurring commitments.
• Manage file opening and closing procedures, including conflict checks.
• Prepare invoices / bills, staff claims.
• Send chaser and follow up with clients on outstanding invoices / bills.
• Conduct searches (e.g. Cause Book, ACRA, INLIS etc).
• Document management: organisation of documents, emails, and correspondence.
• Other office support activities as assigned.

Requirements:

• Minimum GCE “O” Level qualifications.
• Good command of written and spoken English.
• Knowledge of Japanese would be an advantage (as the successful candidate will handle matters with Japanese clients).
• Proficient in Microsoft office (Word/Excel/Powerpoint/Outlook) and competent working with PDFs.
• Ready to work in a paperless office and with cloud applications.
• Team player, meticulous, efficient and organised.
• Working hours: 9am to 6pm. Mondays to Fridays.

If you are interested, please apply directly through the portal, or send your detailed resume to us at [email protected]. Only shortlisted applicants will be notified.

Our client is seeking a dynamic and results-driven Regional Service Desk Manager to lead and manage our regional IT support teams. The ideal candidate will have a proven track record in IT service management, exceptional leadership abilities, and a strong focus on end-user satisfaction. In this role, you will oversee the delivery of efficient and effective IT support services, ensuring optimal performance, service quality, and resolution of IT-related issues across multiple locations within your region

Key Responsibilities:

Leadership & Team Management:

• Lead, mentor, and motivate a team of service desk professionals across multiple regional sites.
• Conduct regular one-on-one meetings, performance reviews, and training sessions to ensure staff development and high performance.
• Foster a collaborative and positive team culture focused on continuous improvement, customer service excellence, and problem-solving

Service Desk Operations:

• Oversee daily service desk operations to ensure timely and effective resolution of all IT incidents, service requests, and escalations.
• Ensure adherence to defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Develop and enforce standard operating procedures (SOPs) for efficient service desk operations.

Incident & Problem Management:

• Coordinate incident management to ensure that issues are identified, resolved, and documented in a timely manner.
• Perform root cause analysis for recurring incidents and work with other IT teams to implement permanent fixes.
• Ensure issues are escalated appropriately and follow-up actions are taken for critical incidents.

Process Improvement & Efficiency:

• Identify areas for improvement in service desk processes, tools, and workflows.
• Drive continuous improvement initiatives to enhance the quality and efficiency of service desk support.
• Collaborate with other IT departments and stakeholders to implement process improvements and optimize service delivery.

Customer Satisfaction & Reporting:

• Monitor and manage customer satisfaction levels by gathering feedback, tracking performance metrics, and implementing corrective actions when necessary.
• Produce and present regular reports on service desk performance, including metrics, trends, and root causes of major incidents.
• Act as a point of escalation for high-priority or complex issues, ensuring they are resolved in a timely manner.

Collaboration & Stakeholder Engagement:

• Work closely with IT teams, business units, and external vendors to ensure alignment and a seamless user experience.
• Liaise with business leaders to understand IT service needs, providing recommendations and support as necessary.
• Ensure the regional service desk is aligned with overall corporate IT strategies and initiatives.

An ideal candidate would possess:

• More than 5 years of experience in IT Helpdesk/Service Desk, with at least 2 years in a managerial or supervisory capacity.
• Experience managing a regional or multi-site IT support team is preferred.
• Strong understanding of ITIL (Information Technology Infrastructure Library) best practices and frameworks.
• Experience in BMC and ServiceNow would be a plus
• Experience in PowerBI for data reporting and analysis would be a plus.
• Excellent leadership, coaching, and team management skills.
• Strong problem-solving and decision-making abilities, with a focus on operational efficiency.
• Exceptional written and verbal communication skills, with the ability to communicate technical information to non-technical stakeholders.
• Strong customer service orientation and interpersonal skills.

Other benefits that you would expect in the environment:

• Hybrid work arrangement
• Good benefits and insurance coverage
• Great working environment with local and regional team to work with
• Multinational company structure with autonomy and room to grow

If you are interested, click APPLY or email me your resume at [email protected]

Let's speak so then I can share more about this interesting opportunity.

Felicia Romli (R1872446)

KOS International

EA License No. 23S1522

• Salary range: $2,000 + OT (Gross: $2300)
• Working days: 4 days ON & 2 days OFF (including weekends)
  10 off days per month
• Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
• Working location: Little India

Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Working Hour: 10.30am - 7.30pm
• Salary: $2,800 - $3,500 + Commission
• Gross Salary: $5k - $7k
• 6 off days per month
• Location: Orchard

Job description:

• Provide front line counter services such as patient registration and provide information on clinic services and products.
• Assist Medical Doctors during procedures.
• Advise clients on premium medical aesthetic treatments and beauty products.
• Sell and promote treatments and products to clients based on their needs.
• Build repeat clientele.
• Actively promote clinic services
• Liaising with external partners and vendors

Qualifications and Skills

• Relevant Experience in similar capacity

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Front Desk Receptionist (Beauty Wellness)

• Somerset / Tanjng Pagar
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• S$ 2.5k - 3.5k (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

We are looking for Corporate Specialist to join our fun and fast growing team. This role will handle the day to day office administration work.

Job Description :

• To support daily office and administrative related matters.
• Liaise with relevant stakeholders to work on collating reports for local and overseas office.
• To provide support for servicing and maintenance of office equipment such as printers and air-con etc.
• To liaise with vendors on corporate gift supplies to ensure enough stock for events.
• Provide administrative and secretarial support to CEO as and when needed.
• Assist to coordinate company team-bonding activities as and when required.
• Issuing of company items to new staff such as company shirt, cap and SIM card.
• Administer grant application on government platform.
• Ad-hoc duties assigned by management.

Requirement:

• Diploma in Business Administration or related field.
• Preferably 2 years of relevant work experience.
• Good communication skills and able to work independently as well as in team.
• Possess strong administrative and organizational skills.

Interested applicant can click on 'Apply' or send updated CV to [email protected]

Job description:
Monitor revenue plan execution, update/maintain project revenue operation data, output monitoring reports, and take responsibility for plan completion and accuracy.

Key Responsibilities:

Organize the preparation of the revenue integrated plan, and monitor the implementation of the plan. Be responsible for the timeliness and accuracy of the plan, including the following responsibilities:

• Formulate revenue planning rules and organize the output of the revenue forecast plan, and ensure the connection and feasibility of the master plan and supporting plans.
• Be responsible for the timeliness and completeness of the planned and actual data of the revenue progress.
• Ensure timely and accurate billing from customers.
• Routinely monitor the revenue progress, identify progress issues, develop solutions, and monitor and close the issues.
• Work closely with sales, finance, and customer service teams to address revenue-related issues and improve processes.

Key Job Requirements:

• Bachelor's Degree or above in Electrical/ Electronic/ Telecommunication Engineering of related fields.
• Min. of three years of experiences in Telco industry or enterprise industry.
• Strong knowledge of financial and accounting principles is preferred
• Proficient in MS Excel and data analytical skill
• Must be a responsible person, pro-active and customer-oriented.
• Must be hands on person and with good leadership skill.
• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers
• Excellent team player with good initiative and ability to perform under pressure and work in fast paced environment. Flexible in work time arrangement as this role may require performing night duty as per job request.

Interested candidate who wish to apply for this position, please click on APPLY NOW

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EA Registration No.: R23117518 | Heah Sian Wei

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Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Position Overview:

Squarepoint is looking for a Platform Compute and Storage (PCS) Specialist to join our growing global team. The candidate will work alongside our global team to design, build, and maintain both compute and storage services that are continuously scaling to support the growth of the company. This role requires in depth knowledge of Linux platforms and distributed storage systems, including performance optimization and capacity management. This candidate will ideally have experience with bare metal, hypervisors, containers, and public cloud platforms. Your day to day could consist of hardware and software installation and configuration, monitoring and alerting improvements and configurations, automation and tool development, and much more.

• Manage systems efficiently at scale through standardization, automation, testing, and in depth monitoring
• Enforce development standards for source control, testing, and continuous integration for infrastructure, OS, patches, and configuration management
• Manage a distributed compute environment and several petabyte-scale storage systems
• Install, manage, and monitor the Linux operating system (RHEL based)
• Troubleshoot hardware and software issues throughout the stack
• Work with business owners to regularly re-prioritize the book of work, while delivering both tactical and long term objectives

Required Qualifications:

• 5+ years of experience in a technology infrastructure role including Linux administration
• Experience working with configuration management driven administration using tools such as Chef or Ansible
• Experience with distributed storage and different storage protocols (NFS, GPFS, WEKA)
• Proficient in Python, or other high level language (Go, Rust, etc)
• Experience with modern software development: version control, agile development, ci/cd
• Observability in distributed systems (ex. Elasticsearch, Logstash, Kibana, Datadog, Prometheus, Grafana).
• Experience working with various cloud providers (AWS and GCP).
• Eagerness to continuously learn new technologies and develop with us,
• Ability to work well in a fast-paced, adaptable, and pressured environment.
• Bachelor’s Degree in an Engineering discipline or related area.
• Excellent written and verbal communication skills

Job Responsibilities:

• Assist in regional and local risk and compliance matters;
• Assist in the development and maintenance of risk and compliance programme and controls, in accordance with the relevant regulatory requirements;
• Assist in day-to-day AML compliance related matters, including AML/KYC check, AML alerts handling;
• Assist in corporate governance matters;
• Work closely with internal stakeholders such as business, IT, product and operational unit and external stakeholders such as consultant, counsel and regulators in regard to the risk and compliance matters;
• Conduct research on the new crypto-related regulation, and provide compliance advice to management and relevant business units;
• Deliver in-house risk and compliance training

Job Requirements:

• Bachelor’s Degree in relevant discipline required;
• Previous experience in a financial institution or crypto firm is a plus;
• Good interpersonal skills with good communications skills;
• Strong passion in the crypto space;
• Good command of written and spoken English and Mandarin;