ABOUT THE ROLE

About Us

At Pickering Institute, we are dedicated to nurturing lifelong learning and fostering leaders of tomorrow through innovative education. We are now seeking an exceptional professional to join our dynamic team as a Management Executive to the Managing Director (Dean). This pivotal role is an excellent opportunity for individuals passionate about academic excellence, international education, and administrative leadership.

This position requires an excellent level of Chinese literacy to be able to communicate with Chinese clients and external parties.

KEY RESPONSIBILITIES

• Provide high-level administrative and operational support to the Dean, including scheduling, correspondence, and meeting coordination.
• Actively participate in daily operations and contribute to the smooth running of the organisation.
• Coordinate and collaborate with various departments across the group to ensure efficient workflow and communication.
• Assist in the preparation and management of documents, including reports, presentations, and communications.
• Handle the reception of visitors and coordinate the logistics of events and activities hosted by the institution.
• Follow up on the implementation and progress of key projects, ensuring timely delivery and alignment with organisational goals.
• Support the Dean in developing and reviewing academic and operational strategies.
• Other Ad-Hoc duties assigned by Management.

QUALIFICATIONS AND SKILLS

Educational Background

• At least Bachelor’s degree in education, business administration, or a related field. Experience studying in Singapore is highly preferred.
• Language Proficiency: Excellent Chinese and English writing and oral communication skills.
• Experience: Minimum of 3 years in administrative or academic support roles, preferably in the education sector.

Skillset

• Exceptional organisational and time-management skills with attention to detail.
• Strong communication and interpersonal abilities to manage diverse stakeholders.
• Proficiency in Mac Operating System, Microsoft Office Suite and familiarity with project management tools.
• Good knowledge/skills in IT and attention to details.
• Able to work independently and as a team whenever required, while taking initiative when needed.

Personal Traits

• Passion for the international education industry.
• Professional, reliable, and able to work independently or as part of a team.
• Location and Mobility: Must be based in Singapore and able to accept short-term business trips when required.

WHY JOIN US

• Be part of a forward-thinking institution committed to innovation and excellence.
• Work in a supportive and inclusive environment that values diversity and professional growth.
• Play a key role in shaping the future of international education.

About the Company

A dynamic and growing subsidiary of a Sweden-based MNC, is a leader in the field of ultra-pure fluid transfer systems. A strong global presence spanning 28 countries and the regional headquarters in Singapore, they are committed to innovation and expansion within the ASEAN region. The company specializes in providing best-in-class transfer systems, including tubes, hoses, fittings, and more, to meet the stringent demands of industries like biomedical, pharmaceutical, and chemicals and continue with their growth and success.

Job Description

The company is seeking a highly motivated and results-oriented Technical Sales Specialist; who will play a crucial role in driving revenue growth and expanding the company's market share in Singapore. This candidate will be responsible for selling and marketing a diverse range of fluid transfer products and single-use assemblies, delivering customized solutions that meet the highest standards in ultra-pure fluid transfers.

Key Responsibilities:

● Develop and execute strategic sales and marketing plans to achieve revenue targets and expand the customer base.

● Identify and pursue new business opportunities while nurturing relationships with existing clients to maximize account penetration.

● Provide exceptional customer service, including prompt and effective handling of inquiries and technical support.

● Conduct product presentations and demonstrations, showcasing value propositions and technical specifications to potential customers.

● Collaborate with internal stakeholders, including the sales and marketing team, engineering, production, and customer support, to ensure seamless order processing, project intake, and customer satisfaction.

● Maintain accurate records of customer interactions, sales activities, and project updates in the company's CRM and ERP systems.

● Stay abreast of market trends, competitor activities, and emerging technologies within the Life Sciences industry.

● Contribute to a positive and supportive team environment where knowledge sharing and collaboration are highly valued.

Qualifications:

● Minimum a Diploma or Bachelor's degree in Biotechnology, Life Sciences, or a related field.

● Proven track record of sales success, preferably within the Life Sciences industry, with 1-2 years of experience or more, particularly in sectors like biomedical, pharmaceutical, chemicals, water treatment, food and beverage, and biofuel.

● Strong technical aptitude with the ability to understand and effectively communicate complex product information.

● Excellent communication, presentation, and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.

● Self-motivated and results-oriented, with a strong work ethic and a passion for sales excellence.

● Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

Benefits:

● Comprehensive product training to enhance your technical expertise.

● Opportunities to learn and grow with a company expanding its market presence in the ASEAN region.

● Opportunities for professional growth and development within a dynamic and expanding organization, including potential paths in assembly services, commissioning, installation, and support services.

● Competitive compensation and benefits package.

To Apply:

Please submit your resume and a compelling cover letter outlining your relevant experience and qualifications to [email protected]

The Role

We are seeking an experienced board-certified Avian & Exotics Specialist with a strong background in exotic animal practice. The ideal candidate will have a relevant specialist board certification and veterinary medicine degree and be eligible to obtain a veterinary license from the Agri-Food & Veterinary Authority of Singapore (AVS). This role requires someone with demonstrated specialized knowledge in exotic animal medicine.

Key Responsibilities:

• Thorough medical examinations: Conduct thorough physical examinations to assess the overall health and identify any abnormalities in exotic patients.
• Perform and interpret diagnostic testing: Performing and interpreting diagnostic tests, such as blood tests, radiographs, and collaborating with our ultrasonographers and imaging team if advanced imaging is required.
• Plan and execute appropriate treatment: Developing treatment plans and overseeing the team to ensure treatments are carried out appropriately, for both outpatients and inpatients.
• Surgical procedures: Perform surgical procedures as indicated for exotic animals. Collaborate with our anaesthesia team to administer appropriate anaesthesia and analgesia for exotic patients.
• Preventative care: Administering vaccinations, providing nutritional and husbandry advice.
• Emergency care: Responding to exotic animal emergencies directly or via our 24/7 emergency team
• Behavioural consultations may be required: for example, feather-plucking in birds or barbering in rodents
• Administrative tasks: Maintain detailed and accurate medical records for all patients, ensuring compliance with clinic protocols and regulatory requirements. Contribute to department protocols and policies as required.
• Commitment to continuous learning: Stay updated with advancements in exotic animal medicine through ongoing education and professional development.
• We offer a competitive remuneration package of total gross $16,000 to $20,000 per month for the successful candidate.

Company Background:
OOm Group comprises two distinct entities: OOm Marketing Agency and OOm Institute. OOm Marketing Agency is dedicated to providing innovative digital solutions and impactful strategies to drive client success. OOm Institute focuses on education and training, fostering industry-leading skills and knowledge. Together, we’re committed to excellence, growth, and building a diverse team that shares our passion.

Job Overview:
As an In-House Talent Acquisition Specialist at OOm Group, you’ll play a crucial role in identifying and securing top talent, helping shape a team that aligns with our organizational goals and values. You will lead recruitment strategies, actively source candidates, conduct interviews, and partner closely with hiring managers to fulfill their hiring needs.

Key Responsibilities:

Recruitment Strategy

• Develop and implement targeted recruitment strategies to attract high-quality, diverse candidates.
• Collaborate with hiring managers to understand hiring needs and craft comprehensive job descriptions.
• Leverage multiple recruitment channels, including job boards, social media, professional networks, and employee referrals.

Candidate Sourcing and Screening

• Proactively source candidates from various platforms, industry databases, and networking events.
• Review resumes, assess applications, and pre-screen candidates to shortlist top talent.
• Conduct interviews to evaluate candidates’ skills, experience, and cultural fit.
• Partner with hiring managers to prepare competitive job offers and negotiate terms with selected candidates.
• Manage the background and reference check processes for successful candidates.

Recruitment Metrics and Reporting

• Track and report on recruitment metrics, such as time-to-fill, cost-per-hire, and candidate conversion rates.
• Provide monthly recruitment reports, including budget allocation for recruitment channels and tools.
• Analyse recruitment data to identify improvement opportunities.
• Offer insights and recommendations to refine talent acquisition strategies and enhance hiring outcomes.

Job Requirements

• Min. 1 - 2 years of experience in either Agency or In-House recruitment.
• Strong knowledge of recruitment best practices, sourcing techniques, and employment laws.
• Excellent organisational and time-management skills to juggle multiple priorities.

Interested applicants, click APPLY NOW or send your resume to [email protected].

Job Purpose:

Manage the end-to-end operation from administration of Tender/Quotation submission, Contract Maintenance to Order Fulfilment to meet the organizational KPI and deliver the world class customer experience.

Key Responsibilities:

• Assist clients with Novation Agreements and maintain contracts/POs in SAP.
• Source and notify clients of tender/quotation opportunities.
• Support clients in document submissions and ensure compliance with deadlines.
• Verify and maintain awarded contracts and POs in SAP, resolving discrepancies.
• Handle extension requests for tenders/quotations.
• Conduct ingredient checks and consult with the regulatory team as needed.
• Ensure submission copies align with client information and clarify discrepancies.
• Encrypt and send LOAs and contracts to clients.
• Assist with GPO post-tender queries and resolve invoice discrepancies.
• Record quantities accurately in SAP and seek client agreement for invoice settlements.
• Handle permit applications and product recalls.
• Ensure excellent customer care and assist with product/customer complaints.
• Monitor service level reports and implement improvement plans as necessary.
• Support internal and external audits.
• Provide training for the team as needed.

Key Requirements:

• Minimum Diploma, bachelor’s degree is preferred.
• Experience in a supervisory and tender management role.
• Customer- focused with a pleasant disposition.
• Team player with a positive attitude.

At Pitstop Tyres, we are revolutionizing the automotive experience in Singapore. We strive to be the #1 auto store in Southeast Asia, and we're looking for talented individuals to journey with us together! Currently, we're a one-stop service traditional workshop that provides tyres, workshop & spray paint services. Our rocketship plan to expand includes much more: international merchandising, distribution, media, and much more.

If you're looking to hard launch a career in the automotive space and be part of our early team, this is the opportunity for you. You can expect exponential growth (for the company, and yourself), innovation, and limitless potential.

Role Description

This is a full-time role for a Customer Services Sales Specialist. Job responsibilities include:

• Responding to WhatsApp, Shopee, Lazada, Facebook & TikTok messages
• Selling and closing sales from the above channels
• Ensuring customer satisfaction during their interactions with us
• Once foundations are set, you will be expected to maintain a CRM software and periodically check in with our clients to keep retention rates high

This job will mostly include being on your laptop/phone for long periods. However, take note that this is NOT a work-from-home role.

Working Hours (6-Day Week)

Monday to Saturday

10am to 6pm

Qualifications

• Strong Texting Phone Etiquette skills (Use of languages, periods & emojis)
• Customer Service and Customer Experience skills
• A strong command of the English language
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Experience in the hotel, customer service, or e-commerce industry is a plus

Remuneration

• A base salary will be provided, but do note this is a commission-based role where you will be rewarded based on the number of customers closed
• We expect around 100+ messages per day, and our typical close rate is around 15%-20%

A Short Letter to our Potential New Team Member from Cordi (the millennial boss)

Hello! It's very nice to meet you. I have big dreams for the company, and I hope that you have big dreams too. We're going to be the #1 automotive shop in Southeast Asia, and we'd love for you to join us on our journey there.

As our first line of contact with our clients, great power, in that sense, comes with great responsibility. The journey will be tough, tiring, and challenging. There will be nice clients, there will be nasty clients. Both are different lessons to learn. Through this, with the right mindset, you will grow at a rate you never expected you could, and excel just as the company excels.

It's my philosophy that if my company is successful, my people are successful too. No one in my company should have to struggle, and if they take care of the company, they will be taken care of too.

I love innovating, I love improving, and I love knowing that Pitstop Tyres is growing 1% every single day. We're excited to have you onboard our little rocket ship, so reach out, and let's have a chat! We're looking forward to meeting you.

Purpose: To create VDL brand awareness through outreach to learning institutions, government platforms, recruitment agencies, and advertising agencies. To support the talent acquisition process of hiring the right person to meet the company's needs and objectives.

Key Area of Responsibilities:

• Outreach to learning institutions, government agencies, and recruitment and advertising agencies to build up a talent pipeline.
• Define a plan for outreach and participation in various events such as career fairs, university recruitment fairs, career talks, etc.
• Measure the effectiveness of outreach and make recommendations for improvement.
• Monitor and report on recruitment lead time and open positions.
• Support the recruitment process to hire the right person for the right job.
• Initiate the onboarding process so that all stakeholders are informed of new employees coming on board.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Diploma in Human Resource Management/Business Administrator or other relevant discipline.
• Minimum 2 years of experience in Talent Acquisition or other similar roles.
• IHRP-CA/IHRP-CP certification will be an advantage
• Sound knowledge of the Fair Employment Act
• Knowledge of Foreign Work Labour law
• Proficient in Microsoft Excel functions
• Good communication skills

Job Summary:

The Food Labelling and Regulatory Specialist is responsible for ensuring that all food products meet regulatory labelling and compliance standards across relevant markets. This role focuses on interpreting and implementing food labelling regulations, creating and reviewing label content, and working closely with cross-functional teams to ensure accurate and compliant product packaging. The specialist will support the company’s commitment to food safety and compliance by staying current with regulatory requirements and advising on necessary adjustments.

Key Responsibilities:

• Regulatory Compliance: Interpret and apply food labelling regulations, including ingredient listings, nutritional information, allergen declarations, claims, and warnings, for all relevant markets. Ensure compliance with FDA, USDA, EU, and/or other applicable food regulatory agencies’ standards.
• Label Development: Collaborate with the R&D, Quality Assurance, and Marketing teams to create and update product labels, ensuring they are compliant with regulations and accurately reflect product ingredients, health claims, and nutritional content.
• Documentation and Verification:Review and approve label artwork and proofs, ensuring all required information is accurately presented. Verify that label changes comply with regulatory standards and conduct audits of product packaging as needed.
• Cross-functional Collaboration: Serve as a regulatory advisor to product development, marketing, and sales teams, providing guidance on food labelling and advertising to avoid legal risks and support market launches.
• Market Research:Stay informed on changing food labelling regulations and standards in existing and emerging markets. Conduct gap analyses and propose updates to maintain compliance.
• Internal Education and Training: Train relevant company personnel on labelling requirements and best practices to ensure ongoing compliance.

Requirements

• Diploma/Bachelor’s degree in food science, Nutrition, Regulatory Affairs, or a related field.
• Minimum of 3-5 years of experience in food labeling, regulatory compliance, or quality assurance in the food industry.
• Strong understanding of food labeling regulations, such as FDA, USDA, EU, and Codex Alimentarius. Familiarity with organic, non-GMO, and allergen-free labeling requirements is advantageous.
• Proficient in interpreting and applying food labeling standards and regulations. The ability to work with software for label review and compliance management is a plus.
• Excellent written and verbal communication skills, with the ability to clearly explain complex regulatory requirements to non-experts.
• Strong attention to detail and accuracy in reviewing and approving product labels, ensuring compliance with legal standards.
• Ability to identify and resolve labeling compliance issues, offering solutions that balance regulatory requirements with business needs.

Tanglin Mission

Tanglin Trust School Singapore has a long tradition of providing British-based learning with an international perspective. At Tanglin we strive to make every individual feel valued, happy and successful. Responsibility, enthusiasm and participation are actively encouraged and integrity is prized. Working together in a safe, caring yet stimulating environment, we set high expectations whilst offering strong support, resulting in a community of lifelong learners who can contribute with confidence to our world.

Our Vision

We aspire to be the best school in the world with a dynamic learning community which nurtures and inspires every individual to be the best they can be. Our core values of Respect, Responsibility and Purpose are at the heart of everything we do across the school.

The Role

We require a full-time teacher to work in the Languages & Classics Faculty who can teach Spanish across the full 11-18 age range. The school offers Spanish at A Level and IB (Higher and Standard level) and, whilst it is not a pre-requisite, experience in either port-16 pathway, would be an added advantage. The Faculty is committed to the use of Technology for Learning, so an interest and experience in this methodology is also desirable.

Key Responsibilities

1. Teaching and Learning

• Possess a deep and fluent knowledge of what makes a difference to student learning, in line with the Senior School Inspired Learners Vision.
• Ensure the thorough implementation of subject specifications, schemes of work, assessment policies and reporting procedures.
• Create opportunities for students to develop confidence in the subject through carefully planned and managed activities.
• Support a departmental and whole school culture of innovation that includes varied and exciting teaching approaches, technological integration and thoughtful evaluation of teaching and learning.
• Possess the experience and flexibility required to teach a range of skills, topics and ability levels.
• Possess the experience and flexibility required to teach either pathway (A level or IB) in the Sixth Form.

2. Planning & Development

• Take advantage of some of the many opportunities for professional development offered by Tanglin.
• Take responsibility for their own professional development, and that of colleagues, by occasionally leading departmental or faculty inset or department meetings in an area of expertise.
• Assist the AHOF/HOF in identifying areas for development in Spanish within the broader aims of the school development plan.
• Collaborate with colleagues in the planning and delivery of the schemes of work, including the choice of appropriate teaching and learning methods to meet the needs of the subject, and of different students.
• Support a school culture of innovation that includes technology integration.
• Be supportive of and open to the frequent change that characterizes a school such as Tanglin.

3. Management of Resources and the Teaching Environment

• Assist the AHOF in identifying appropriate resources within the limits of the departmental budget.
• Assist the AHOF in ensuring that departmental rooms present stimulating environments, which help to influence students’ attitudes positively towards Spanish.

4. Assessment, Recording & Reporting

• Ensure students’ work is regularly assessed according to Languages and Classics Faculty policy and that homework is in line with school policy.
• Report to parents in accordance with the school’s reporting policy as laid down in the Staff Handbook.
• To use information gained from assessment, recording and reporting procedures to generate further improvement in student achievement.
• Assist the AHOF in the setting and marking of school examinations and to supervise entries for external examinations.

5. Pastoral and Co-Curricular

• Follow the School’s policies and procedures with regard to discipline and behaviour, daily routines, duties, homework, leave of absence, and visits, as laid down in the Staff Handbook.
• Contribute to co-curricular activities that broaden students’ experiences and contribute to the general life of the school.
• Embrace the School’s commitment to creating a diverse and inclusive environment.

6. Communication and Liaison

• Help to establish a love of language learning through your own enthusiasm for the subject.
• Contribute wholeheartedly to Spanish department activities.
• Attend and contribute to meetings of a professional nature with HOF, HOY, SSLT and in other circumstances when requested.
• Liaise with the AHOF and HOF in respect of student records, rewards and sanctions.
• Maintain appropriate links with teaching colleagues in all sections of the school and foster cross-curricular links where appropriate.
• Liaise with members of the Learning Support Team with regard to individual students who may have exceptional needs, to ensure that those needs are understood, planned for and met.
• Liaise with pastoral staff, including form tutors, Heads of Year, the Assistant Heads of School and the Head of Careers on matters pertaining to the study of Spanish.
• Contributing to the strengthening of the parent-teacher partnership in individual and whole school initiatives as and when required.
• Assist the AHOF in developing effective links with the wider community in order to extend the study of Spanish and enhance teaching and learning.
• Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.

Tanglin Trust School believes that each employee makes a valuable and significant contribution to our success and that contributions should not be limited to the assigned responsibilities below. This job description is designed to outline primary responsibilities but not limit the employee, nor Tanglin Trust School, to only the duties identified. It is the expectation of the School that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to provide an Enhanced DBS disclosure certificate, or equivalent.

A DAY IN THE LIFE AS COFFEE SPECIALIST

You will create a delightful customer experience for our customers by ensuring that the maintenance of the boutique appearance are in accordance to the company policy (well-ordered, correct equipment, properly presented), ensuring that the display cubicles are filled with capsules, machines and accessories on a daily basis, welcome the Boutique clientele and identify their needs and to advice both prospects and Club members on Nespresso products and services. You will also need to initiate Club members to the art of coffee tasting and develop their curiosity about our full range of products and maintain a pro-active approach towards the customers and to maximise the sale of all the Nespresso products presented in the Boutique (coffee, machines and accessories). As the Coffee Specialist, you are part of the team to ensure boutique operations excellence are being maintained such as compliance to the correct opening / closing of the Boutique procedures and payment are made in order based on a defined procedure. You will contribute actively to achieve individual and boutique targets.

WHAT MAKES YOU SUCCESSFUL

• Excellent proficiency in English is essential.
• Experience in working with High end/luxury/premium FMCG or retail brands would have an added advantage.
• Preferable with at least 2 years of experience in direct customer sales and/or 2 years of experience in supervising/coaching a team
• Must have a strong work ethic, integrity and total honesty (transparency and trust)
• Service-oriented
• Have passion to constantly update oneself with our Sales Guidance
• Curiosity and ability to generate creative ideas
• Able to communicate complex messages in a simple way
• Energized by tough challenges and is a team player

Responsibilities

· Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware

· Oversee the migration to and management of the Azure environment

· Administer and support the MS365 environment

· Implement and monitor cybersecurity measures to protect company data and systems.

· Provide technical support and training to employees.

· Develop and enforce IT policies and procedures.

· Conduct regular system audits and vulnerability assessments.

· Stay updated with the latest IT and cybersecurity trends and technologies

Minimum Qualifications

· Minimum 3 years proven experience in managing IT Infrastructure and/or cybersecurity

· Strong knowledge of Azure and Microsoft 365 environments

· Familiarity with network and server management

· Excellent problem-solving and communication skills

· Strong communication and collaboration skills

· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Manage the day-to-day running and maintenance of IT systems (servers, networks, applications) to ensure optimal performance and reliability.
• Guide and support junior team members, contributing to the development of IT operational standards and procedures.
• Create and maintain detailed documentation for IT systems, configurations, and procedures to facilitate knowledge sharing and efficient operations.
• Work with internal and external stakeholders to support IT projects, including planning, upgrades, migrations, and deployments.
• Build and maintain relationships with vendors and service providers, negotiating contracts and SLAs to ensure quality service and cost-effectiveness.
• Partner with finance teams to manage IT budgets, procurements, and financial planning.
• Address and resolve escalated IT issues and incidents, serving as a key technical contact for troubleshooting and support.
• Analyze IT performance metrics and KPIs, generating reports to track performance and identify improvement areas.
• Act as a subject matter expert, sharing knowledge and best practices to foster professional growth within the IT team.
• Take ownership of IT responsibilities, working with a sense of urgency and self-motivation.
• Monitor IT systems for security threats and performance issues, proactively addressing them to minimize downtime and prevent data breaches.
• Conduct regular audits and evaluations of IT infrastructure and processes, identifying and implementing improvements.
• Provide daily updates and reports to the Team Leader on ongoing activities and issues.

Requirements:

• At least 3-5 years of experience in supporting IT infrastructure operations within the ICT industry.
• Demonstrated expertise in diagnosing and resolving hardware and software issues, including routers, switches, firewalls, wireless devices, servers, PCs, mobile devices, Office applications, and PDF tools.
• Experience with managing incident response processes efficiently.
• Proficient in system administration tasks and familiar with various operating systems.
• knowledge of IT infrastructure, including networking technologies, ITILv4, AWS, Azure, Cisco, HP, Dell, Fortinet, Palo Alto, and SolarWinds.
• Proven track record of delivering high-quality and dependable work consistently.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25021

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

JOB SUMMARY

We're in search of a dynamic Technical Specialist/Assistant Engineer who's driven and skilled to join our team. Your main responsibility will be to offer technical assistance to both contractors and customers, ensuring our systems run smoothly. If you excel in fast-paced settings and love tackling challenges, this role is perfect for you.

We offer comprehensive on-the-job training to enhance your skills and knowledge, ensuring you stay up-to-date with the latest industry advancements. At our company, we believe in providing a supportive and nurturing environment that encourages personal and professional growth.

JOB RESPONSIBILITIES

• Provide technical support to contractors/customers, assisting them with any technical queries or concerns.

• Conduct site measurements and evaluate system performance to identify areas for improvement and optimization.

Undertake ad-hoc assignments as required, demonstrating flexibility and adaptability in your work.

EDUCATION and EXPERIENCE

• Possess a Higher Nitec or Diploma in Mechanical, Electrical/Electronic Engineering, or a similar field.

• Experience with ACMV including troubleshooting and Building Management Systems (BMS) would be advantageous.

JOB-RELATED SKILLS & PRE-REQUISITES

• Good command of English, speaking and writing and computer literacy.

• Results oriented with the ability to define problems, exhibit sound judgement, and take initiative to develop alternative solutions rationally and independently.

• Excellent communication and interpersonal skills to effectively interact with contractors/customers, providing them with the best possible technical support.

• Strong analytical thinking to diagnose and resolve technical issues promptly and efficiently.

• Possess a valid Class 3 or 3A driving license, which will be an advantage.

Able to work both independently and collaboratively as a valuable team player.

Income Insurance was established in 1970 and is Singapore’s leading composite insurer, offering products and services that serve the protection, savings and investment needs of different life stages and for all segments of society. Income’s innovative, data-driven and omni-channel approach puts us at the forefront of customer-centric solutions that meet rapidly evolving needs and empower better financial well-being.

We are committed to create a positive social impact through our products, services and people. Today, we insure close to 1.7 million lives in Singapore across life, health and general insurance. Our financial strength and diversified investment portfolio are reflected by our strong credit ratings which underpin the delivery of our commitment to customers.

At Income, our customers are at the heart of our business. We believe in delivering value and a positive difference to the people we serve. To us, this is what makes us different.

As a General Insurance (GI) Specialist, you will be the subject matter expert to share the importance of protective insurance and sound financial planning to customers through phone; and recommending suitable policies to address the needs of the individuals and their families. Through effective communication skills, persuasive techniques, and a genuine passion for our products, you will identify opportunities to engage clients, and close deals over the phone. Your ability to meet and exceed sales targets will directly impact our company's success, making you an integral part of our thriving team.

You will be required to:
• Call prospects from provided leads, introducing our product offerings.
• Build and maintain a strong pipeline of potential clients by actively following up on leads, engaging in productive conversations, and nurturing relationships.
• Employ consultative selling techniques to understand customer needs, address concerns, and present tailored solutions that align with their objectives.
• Utilize persuasive communication skills to effectively overcome objections and close sales, ensuring a high conversion rate
• Continuously seek personal and professional development opportunities to enhance sales skills and contribute to a positive team environment.

To join us as a GI Specialist, you should have:
• Previous experience in telesales, inside sales, or a similar role, preferably in the banking/financial sector.
• Proven track record of consistently meeting or exceeding sales targets.
• Outstanding communication skills with the ability to build rapport and establish trust with potential customers.
• Strong persuasive selling skills, with the ability to handle objections effectively and close deals.
• Self-motivated and Results-oriented mindset, driven by a desire to succeed and contribute to the growth of the company.

We offer competitive compensation packages, including a base salary and attractive incentives, along with comprehensive training and ongoing support to help you excel in your role. Join our dynamic team and embark on a rewarding career !

If you are looking to make an impact, apply now and take the first step towards an empowering and fulfilling career with Income.

Winner of E50 Awards 2021, 2022 & 2023

One of Singapore’s Fastest-Growing Companies 2022

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min GCE ‘N’ or ‘O’ Level or equivalent
• Bilingual in English and Mandarin to interact with Mandarin speaking customers
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Dedicated team player with ability to work under pressure and deliver results
• A meticulous and responsible employee
• Able to work independently with minimum supervision
• Knowledge of relevant computer applications
• Able to work independently

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

About the Role:

Reporting to the Regional Manager, Procurement Asia South. You are responsible for

execution of proper contracting process related to Borouge operations in Asia South

according to the implemented policies, business process, procedures, guidelines and

practices to ensure & secure the company resources; this includes performing the

contracting process from receipt of the contract request until the award of the contract, as

well as supplier performance/relationship management.

The procurement activities in Borouge Asia South are all indirect procurement, including

management consultancy, professional services, digital/IT expenditures, marketing

communications, general admin and facility management services, plus Capital/CAPEX

projects that support Borouge growth and expansion in the Asia Pacific region.

She/he will also be responsible for resolving contractual issues and claims from contractors

for contract variations and maintains follow-up until closeout of contract file in accordance

with the contract terms and conditions and procedures.

She/he shall also assist the Department Manager to drive continuous improvement

initiatives and ensure operational excellence.

This position is based in Singapore.

Key Accountabilities:

Category Strategy

• Performs and executes contracting processes according to category strategies that enable specialized contracting at lower costs
• Conducts risk management (in coordination with Department Risk Champion), identifying potential risks and developing mitigation plans to minimize risks for the company
• Able to translate project requirements into specific procurement activities
• Alignment of long and short term procurement strategies with overall corporate needs

Contractor Relationship Management

• Defines supply base, including identifying and developing new sources and driving its qualification to provide desired quality supplies to the company
• Identifies strategic relationships to enable targeted supplier relationship management
• Conducts contractor relationship management initiatives (e.g. cost reduction and value engineering initiatives) to ensure maximum value is captured from the supply base
• Conducts performance evaluation of contractors to identify measures for continuous performance improvement

Tendering – Follows the tender process

• Executes the tendering process as per company policies and procedures to identify best sources on the supply market and comply with all legal and regulatory requirements
• Develops contracting strategy based on the scope of work/services and ensures that the final account to the contractor is based on the completion of defined deliverables
• Drives preparation of Contracts for selected services within responsibility to improve commercial conditions and reduce administrative effort
• Cost-effectiveness and cost-savings through efficient vendor selection as per company policies and procedures
• Produces procurement related documents and organize the documentation/record filing according to the company and project requirements
• Efficient allocation of resources to reduce the tendering cycle time

About You:

• Bachelor’s degree, preferably in an Engineering or Supply Chain discipline or equivalent professional qualifications
• Minimum Experience & Knowledge & Skills
• Knowledge of relevant contract laws and regulations
• Sound knowledge of commercial practices, legal aspects and negotiation skills
• 8 years of relevant procurement experience
• Minimum 3 years of indirect procurement experience, preferably in management consultancy, professional services, IT spend, facilities management and marketing communications
• Experience in procurement related to Capital/CAPEX projects preferred

This position is responsible for working with existing and prospective customers to effectively provide solutions by offering pre and post-sale customer support; product training, demonstrations, application testing and method development, particularly in the inorganic portfolio.

Ø Support Sales team to achieve / exceed annual targets and growth.

Ø On-site application supports to customers.

Ø Understand market trends, requirements and competitive situation.

Ø Work closely with sales team to demonstrate product capabilities and applicability to the customer’s application needs throughout sales cycle- from pre-sales to getting orders as well as after-sales supports.

Ø Pre-Sales: Understand customers’ needs and requirement, engage in technical discussion, provide solution-oriented demos, products, and demo results presentations, propose total solution, lead the compilation of applications and marketing materials for customers/users/ sales representatives.

Ø After-Sales: Conduct practical training on hardware and software, product technology presentation relevant to instrumentation prior to hands on, troubleshooting, attend to users queries and support on method development.

Ø Support sales marketing events e.g. user meetings, workshops, seminars to update products technology, chemistry

Ø Support on annual sales activity based on company's strategic objectives to meet sales target by supporting Sales Leaders in developing new prospects and penetrate competitive accounts.

Ø Maintain installed base customer satisfaction

Ø Be the contact point of communication supporting and resolving customer enquiries and collaborate with service engineers.

Ø Provide leads to sales by engagement with customers.

Ø Involve in troubleshooting relating to instruments, application, and software.

Ø Develop and update knowledge of competitor’s products and discuss with sales team to promote and sell products and services.

Ø Provide training to overseas customers (scheduled)

Ø Keep track of demo lab chemical inventory, etc

Academic Qualifications:

Ø Candidate must possess at least a Degree / Master’s or PhD’s in Chemistry

Work Experience & Requirement:

Ø At least 3-5 year(s) of working experience using inorganic spectroscopy with knowledge on AA, ICP and or ICP-MSMS

Ø Preferable: knowledge of ICP / MS operation, theory, and various industrial applications requirement. Hands-on experience with spectroscopy products is a plus.

Ø Good analytical skill in data analysis

Ø Good problem-solving skill in chemistry

Ø Good interpersonal and presentation skills (both verbal and written)

Ø Able to work in a team environment - with sales and service.

Ø Customer service oriented and willing to travel if needed (<25%).

Computer literate, knowledge in MS Office - Excel, Word, PowerPoint

First Fun Games is an innovative internet entertainment company specializing in games and social networking. Committed to global expansion, we connect players worldwide with thrilling, seamless, and immersive experiences.

Join our passionate team as a Customer Service Specialist and help redefine the future of gaming and social entertainment!

Key Responsibilities:

• Player Support: Respond to player queries and concerns through various channels, such as email or ticketing systems. This includes troubleshooting technical issues, assisting with gameplay mechanics, and providing general support to ensure a positive player experience.
• Complaint Management: Handle player complaints in a timely and professional manner, demonstrating empathy while investigating issues and providing appropriate resolutions to ensure player satisfaction.
• Feedback Consolidation: Collect, organize, and analyse player feedback and suggestions. This involves categorizing feedback based on common themes, prioritizing feature requests, and relaying insights to relevant teams, such as development or marketing.
• Documentation and Reporting: Maintain detailed records of player interactions, feedback, and resolutions. Utilize this information to identify trends, evaluate the effectiveness of support efforts, and contribute to informed decision-making processes.

Requirements:

• At least 1 year of experience in customer service, preferably in gaming or technology-related environments.
• A genuine interest in gaming and a desire to support the gaming community.
• Business understanding, logical thinking, communication, and teamwork skills.

Work Schedules:

• 4 Weekdays + 1 Weekend ( 5 day work week)
• 9.30am - 6.30pm

What you will be doing:

• In-charge of IoTs and AI setup and installation for our clients
• Work with the data science and machine learning team to prepare data and train AI/ML model
• Help with technical onboarding for new projects and clients
• Resolve technical issues especially on hardware installation and software configuration
• Work with the software engineering team to identify areas of improvements for the product
• Monitor and maintain IT inventory (including laptops, mobile phone, printers, door access), including hardware and software licenses

What we need from you:

• Comfortable with setting up hardware, software, and networking
• Have a basic understanding of bash scripting and operating on Linux Ubuntu
• A basic understanding in scripting languages like Python/Ruby is a plus
• Comfortable with working in a fast-paced environment and highly collaborative team
• Recent Diploma Graduates with a few years of work experience are welcome to apply

About Hubble:

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and create wealth for our clients.

Today, we are proud to have automated over 300 construction sites worth over $50 billion worldwide. Our complete software solution suite includes document, workforce, safety, quality, material, payments, and building management, and is used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate through our offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a talented, driven, and ambitious team. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and want to bet on you. If your mindset is correct, we promise you the ride of your life.

Who will you be working with:

• Purpose-driven
• Hungry, ambitious, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart your own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is every one of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

Serial System Ltd, a SGX mainboard listed Company, is a leading electronic component distributor in Asia Pacific, offering design support, technology solutions and services, materials planning and inventory management. We invite a suitably qualified candidate to fill the following position:

SAP Support Specialist

Responsibilities:

• Understand the design and configuration requirements of SAP modules to meet the business needs of companies
• Provide L1 and L2 SAP support across FICO/ SD/ MM/ BW/AA modules
• Assist Corporate and Regional finance & Operation business owners in process re-engineering
• Follow up incidents which are L3 until completion
• Understand users’ requirements and escalate with the project team for change request initiatives
• Work with Cross-functional SAP team, non-SAP team, finance and business users within the organization
• Record local requirements and communicate closely with Core IT Team to improve our business process and ERP functions
• Participating in various SAP project, enhancement, roll-outs and post go-live support
• Handle SAP user authorization setup and prepare authorization related audit documentation
• Support SAP related business functions
• Guide junior members of the team
• Conduct user training
• Perform ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma in Computer Science, Engineering or equivalent discipline
• 1-2 years of IT support related to SAP Applications
• Experience in FICO implementation, customization, data migration and cutover activities will be advantageous
• Excellent written and communication skills in both English and Mandarin Chinese (To liaise with Chinese speaking associates)

Interested candidates are invited to email their resumes and expected salary.

We regret that only short-listed candidates will be notified.

Why Join us:

Supportive Team Environment: Supports each other & values your success.

Career Growth: Through hands-on training & skill development opportunities.

Work-Life Balance: Find a healthy balance between work and personal life here.

Role & Job Purpose

The Knowledge Management team’s mission is to help Wise achieve Mission 0 through enabling its operational teams to scale and provide excellent service to our customers by building and maintaining a centralised, easily accessible and high-quality knowledge base.

As a Knowledge Management Specialist, you will support the Knowledge Management Lead and the broader Knowledge Management team to ensure operational teams have information & knowledge management mechanisms in place to support the speed of learning, deliver high quality products and services, develop, share, reuse and continuously improve practices across the entire global operational teams. You are going to help coordinate the operational & product related changes and improvements to reduce risks of negative agent or customer experience ultimately contributing towards the Wise mission by dropping cost for operations.

You will utilise your domain expertise and your outstanding capability to create excellent knowledge base articles by following the end-to-end knowledge management lifecycle, mapping and documenting workflows of your given domain (product, currency, or operational area), as well as keeping them up to date; this way contributing to a centralised, easy-to-use knowledge base and an overall better experience for both internal and external customers.

You will support your lead in the implementation of the Knowledge Management Strategy and Framework. You will provide support to your peers by performing quality checks and proofreading content prior to publishing to internal or external customers. You will act as an ambassador for the Knowledge Management strategy and framework, as well as contribute to building a knowledge sharing culture at Wise. You will lead meetings with stakeholders in operational teams and other servicing teams, sharing with them the KM projects and initiatives you are driving.

As a Knowledge Management Specialist you will have the opportunity to learn about industry best practices in the field of Knowledge Management, project management, technical writing, process mapping, article design, building standard operating procedures (SOPs) and contributing to their implementation.

Responsibilities

• Follow and execute on the Knowledge Management Lifecycle (E2E processes) for discovering, capturing, storing, sharing, applying and reviewing knowledge and information across the assigned domain (product or operational team)
• Convert implicit/tacit knowledge to explicit knowledge based on the KM E2E processes
• Identify embedded knowledge and information throughout the organisation, continuously improve it by eliminating outdated processes and establishing new procedures
• Promote knowledge and information sharing
• Lead Knowledge Management Specialist interviews and participate in Knowledge Management Lead interviews
• Serve as a subject matter expert to connect people with the relevant information, resources and knowledge holders in response to requests for information
• Participate and execute on monthly KM review cycles and daily rotation activities
• Document all project related tasks in the KM Jira board and meet deadlines while actively participating in and meaningfully contributing to sprint meetings, stand-ups, opening & closing ceremonies and project related meetings
• Proactively identify and reach out to knowledge holders and SMEs
• Keep knowledge base articles, FAQ content, Quick replies/Admin emails up to date by regularly reviewing the content and design to ensure consistently delivering high quality standards
• Support meeting KM Operational Level Agreements
• Drive KM initiatives and projects on the product and regional level
• Provide proofreading on all KM content prior to publishing
• Perform quality checks on knowledge base articles, FAQ content and Quick replies/Admin emails
• Identify knowledge transfer mechanisms and collaborate with the operational training teams on transferring knowledge and information to the relevant audience
• Collaborate with the QA team on reducing critical errors through driving impactful projects on the product or regional level
• Responsible for tailoring and improving the KM E2E, its operating procedures and design templates for new content creation
• Understand and build success criteria for your projects by building on the Application process thus driving data-based decisions to increase efficiency in operational teams
• Create SOPs for the KM team and document them in the KM handbook

Requirements

• You are a Singaporean Citizen/Permanent Resident of Singapore. Please note that we are unable to sponsor visas for this role.
• You are results driven. You’ve got some experience and expertise in Knowledge Management/ Technical Writing (1-3 years) and how to enable operational teams through an efficient KM strategy.
• You're great at Project Management. You have experience owning impactful projects and getting the buy-ins of stakeholders.
• You are Data Centric. You are able to measure and showcase the impact of your projects/work to your stakeholders.
• You’re passionate. About customer experience, technology and making a difference for people in your work. These aren’t just lines on a job description, you genuinely enjoy what you do.
• You have great attention to detail. You’ll help build and maintain the knowledge base by using your domain expertise. Drive agent satisfaction and implementation projects, based on KPIs for your team and work with all other servicing teams as Continuous Improvement, Product, Training and Quality Assurance.
• You’re a self-starter. With a proven track record of taking individual ownership and solving problems creatively, you’ll design, develop, and document knowledge base articles, FAQ content, Quick replies/Admin emails in your domain while also developing and improving operational workflows in order to enhance efficiency.
• You’re reliable. You’ll be an ambassador for Knowledge Management as you effectively manage, delegate, oversee, or contribute to cross-team projects, no sweat - You’ve also got the ability to multitask and handle a varied workload, and you always take responsibility in challenging situations - In short, you get it done.
• You’re customer-focused. This should go without saying, but this is your guiding light. Our customers come first and we make no compromises on that, so you always have the customer’s best interest in mind and you cultivate this mindset into your teams.

What do we offer:

• Starting salary: 4,650 SGD
• Company Restricted Stock Units
• Numerous great benefits in our Singapore office

Key benefits:

• Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

If you're interested in the position, please apply by submitting your resume. We look forward to receiving your application!

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We at Apple don’t just build products — We create the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and our ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Join our dynamic operations team! In this role, as a Material Management Specialist you will be responsible for NPI build material readiness and inventory management for new products and technology development.

Description

Manage and support material flow for New Process Introduction (NPI) projects. The role includes overseeing both direct and indirect BOM (Bill of Materials) material inventories, coordinating shipments, managing process related consumables and ensuring continuous improvement of material operations. Preferred candidate is a strategic problem solver who enjoys collaborating with cross-functional teams to respond on changes and assist NPI team for engineering development builds. Key responsibilities are as follow:

Direct BOM Material Inventory:

• Receive, track, and organize incoming materials.
• Manage packaging pending for quality inspection (IQC).
• Endorse materials to Direct Responsible Individuals (DRIs) or kitting area.
• Maintain and organize material inventory, including IQC, build, and remaining stock.
• Plan and kit materials per BOM/configuration at the respective line racks.

Indirect BOM/Miscellaneous Material Inventory:

• Consolidate and manage indirect BOM materials.
• Manage the purchasing and inventory of process-related consumables.
• Shipment Coordination: - Prepare DHL shipment forms.
• Handle packaging and shipment logistics, including secure shipments.

Process Improvement:

• Continuously enhance material system flow and operations.

Minimum Qualifications

• Diploma in manufacturing management or equivalent experience / skills
• Experience: Minimum of 4+ years in supply chain management or logistics, specifically in inventory management, shipping, and handling of both direct and indirect materials.

Preferred Qualifications

• Technical Proficiency: Strong proficiency in spreadsheet applications (e.g., Excel) and the ability to quickly learn new software to enhance efficiency and productivity.
• Communication Skills: Effective verbal and written communication skills, facilitating clear coordination with team members, vendors, and stakeholders.
• Critical Thinking: Strong critical thinking and problem-solving abilities to identify issues and develop effective solutions in dynamic environments.
• Attention to Detail: Excellent attention to detail with the capability to multitask and prioritize effectively, ensuring accuracy in inventory management and logistics operations.