Job Summary

As the Clinic Manager of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the daily operations of the clinic, including the management of manpower, logistics, revenue, customer service delivery, administrative excellence, and clinical training for clinic staff. A core member of the Clinical Team, reporting to Operations Manager of Sin Kang, you will be required to collaborate with various internal stakeholders in order to ensure that Sin Kang’s business and products are accurately represented in the market.

What you will get in return

In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM culture. This will be a fulfilling role for you to take ownership of your own clinic operations, revenue, business development and marketing campaigns.

Key Responsibilities

Clinic Operations

• Responsible for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering all clinic staff, TCM Physicians and backend operation team to solve system and process issues.
• Responsible for daily clinical meeting with all staff before any clinic operations.
• Provide essential support to all levels in the Clinic when required, and responsible in ensuring good workplace behaviour and identify issues and use resources to resolve.
• Supervise and manage the clinic’s appointment calendar.
• Establish and administer clinic specific policies and oversee system standard work.
• Maintain consistent SOP protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing, and payment collection, claim submission, drug inventory management, and general cleanliness.
• Manage the financial and administrative aspects of the clinic, such as clinic facilities, equipment, medical supplies, and resources in relation to cost management, organising files and information, as well as maintaining accurate records of petty cash and billings.
• Responsible for inventory management. Evaluates stock levels of supplies and oversees repair or replacement of equipment and supplies.
• Responsible in providing innovative solutions to address all clinic operational shortcomings and escalation workflow to Operations Manager, when required.
• Build relationships with all stakeholders, engendering trust, confidence, loyalty, awareness, and mutual benefits.

Revenue, Finance and Corporate Governance

• Responsible for achieving the weekly and monthly sales revenue and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with Operations Manager, and heads of departments/divisions to ensure that revenue goals are reached.
• Scope of business management includes clinic’s annual financial budgeting and regular reviews with all heads of departments/divisions, TCM Physicians, and development of new treatment services.
• Devise, implement and report all monthly clinic and staff’s sales revenue performance indicators and goals.
• Support and implement all business development and marketing campaigns planned for the Clinic.
• Ensure compliance with guidelines set by the Ministry of Health (MOH), Traditional Chinese Medicine Practitioners Board (TCMPB).
• Implement clinical administrative policies and initiate actions to enhance patient care programmes.

Service Excellence Management

• Collaborate with other department teams to ensure a positive experience for patients along the continuum of care.
• Provide quality service to patients including but not limited to answering queries and following-up over phone calls.
• Responsible for achieving customer satisfaction targets in partnership with the Operations Manager.
• Responsible for devising innovative ways to continually improve clinic service levels and ensuring great hospitality and total customer satisfaction.
• Communicate & resolve all patient queries & complaints in a professional manner & establish strong customer relationship with all patients/customers.
• Guide and support participation in patient care delivery regularly.
• Execute clinical administrative policies and initiate action to enhance patient care programmes.

People and Resource Management

• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies with Operations Manager and HR Manager.
• Identify position specific job responsibilities and core competencies to create clear job descriptions.
• Manage a team of TCM Physicians, patient relations officers, and therapists, providing customer services in service points, ensuring smooth and efficient clinical operations, conduct appraisals for these staff.
• Responsible for ensuring that all clinic staff receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Manage and allocate manpower rostering at clinic.
• Keep and monitor staff records and time attendance to include leave and sick days.
• Any ad hoc duties as assigned.

Requirements

• This role is a direct reporting to Operations Manager.
• Minimum requirement of GCE O Level, Diploma or Degree Holder will be a plus.
• At least 2 – 3 years of relevant work experience, with practical aspects of TCM Clinic/Aesthetics/ SPA operations is an added advantage.
• Knowledge in TCM would be an added advantage.
• Proven performance with strong track record in personal & clinic sales will be an added advantage.
• Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
• A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM, Beauty & Wellness environment.
• Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills, for daily communication with Mandarin-speaking patients and colleagues.
• Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
• Excellent Office 365 skills, such as Spreadsheet, Words, and PowerPoint.
• Must be able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Job Description

- Clinic processes and administrative tasks

- Drug inventory, stock taking and ordering

- Clinic assistants – hiring and training

- Rosters of doctors and clinic assistants

- Claims reconciliation

- Other ad hoc duties assigned by management

Job Requirements

- Prior clinical experience an added bonus

- Excellent communication and interpersonal skills

- IT savvy

Job Scope:

Marketing & Corporate Communications

- Manage online marketing and website management

- Managing and updating of company website and activities

- Planning and organizing medical events and company functions

- Ensure consistency of corporate image on print and online

- Implements marketing and advertising campaigns by assembling and preparing marketing and advertising strategies, plans and objectives

- Liaise with agencies and source new ways to promote the brand

- Preparing and maintaining all promotional materials

- Research new market opportunities

- Research new products areas for the company

Job Overview: The Tax and Business Manager role at Minor Food Group (Singapore) Pte Ltd. is a multifaceted position encompassing responsibilities in tax and finance management, and corporate secretary support. This role is instrumental in maintaining tax and regulatory compliance while contributing to strategic decision-making within the MINT organization based in Singapore. The individual will be a vital asset to the Minor Group, supporting over 10 entities in Singapore.

Responsibilities:

Tax Compliance/Tax Planning Restructure

• Ensure thorough tax compliance for the Singapore subsidiaries within the Minor Group. Key responsibilities include:Reviewing the preparation and filing of tax returns
  Managing inbound and outbound withholding tax reporting
  Coordinating with other offices and external advisors for foreign tax compliance, filings, and other tax-related matters
  Provide support to the Bangkok Shared Service Office on various tax restructuring projects.
  

Corporate Governance and Strategy

• Support the holding of board meetings of the Singapore subsidiaries within Minor Group. This include:Prepare and manage materials for board meetings, including agendas, minutes and presentations.
  Provide administrative assistance to the board, including meeting coordination, documentation, and logistics.
  Support board-level decisions related to financial matters and corporate strategy.
  Acknowledge and review legal documentation that need to be executed by the directors.
  Facilitate communication between management, board members, shareholders, and relevant stakeholders.
  

Financial Management:

• Work with Shared Services Team to:Ensure compliance with financial regulations and accounting standards.
  Oversee timely and accurate filing of financial reports, and tax returns with regulatory authorities.
  

Qualifications:

• Bachelor's degree in accounting, tax, or a business related field.
• Proven track record of hands-on experience in tax compliance, tax planning, and restructuring within a corporate setting.
• Some understanding of international tax regulations, including experience in managing inbound and outbound withholding tax reporting.
• Strong analytical skills, with the ability to analyze financial data and provide strategic recommendations for tax optimization.
• Demonstrated experience in corporate governance, board responsibilities, or related legal and financial matters.
• Knowledge of regulatory compliance and financial reporting.
• Ability to work independently, exercise sound judgment, and maintain confidentiality.

You will play a key role in supporting SingHealth’s efforts in being a leader in Academic Medicine. You are responsible for leading the day-to-day operations of the Office of SingHealth Academy. You will be involved in the commercialisation of training programmes, where you are required to engage internal stakeholders/clients to identify potential areas, customers, and programs for commercialisation. You will work with Subject Matter Experts on developing the curriculum and corresponding course materials, as well as collaborate with the relevant teams to support commercialisation efforts.

You will lead the programme office to administer the commercialised training programs (on-site or hybrid) and monitor the adoption rates for the commercialised products.

In addition, you are required to scan the market and identify potential training programmes that may be relevant to SingHealth. You will collaborate with partners to develop training programmes, explore aligning existing programmes and develop new programmes that can leverage on available funding. You will drive the marketing and branding of SingHealth Academy, pitch the services and promote SingHealth Academy as the training partner of choice to healthcare professionals. You will also contribute to overall risk management initiatives undertaken by the department, as well as evaluate and identify all risk factors (such as staffing, infrastructure and scalability) accordingly.

You will develop and implement budget, manpower training and career development plans for the Office. You will also propose, lead, and implement development plans, new initiatives, projects, or start-ups to support the growth of the department. You will also plan and supervise all activities, build, and maintain relationship with key stakeholders as well as support Group Education in building its education & academic framework.

Job Requirements:

· Bachelor’s degree in business administration, Marketing or Hospitality, with at least 8 years of working experience in a related field

· Possess relevant work experience in the healthcare industry, events or training management, where prior experience in commercialisation would be an added advantage.

· Proficient with Microsoft Office applications

· Possess an enterprising mindset.

· Possess project management skills, attention to detail and ability to work independently.

· Highly motivated, creative, and driven in leading teams to reach goals and objectives.

· Possess strong negotiation, verbal, and written communication skills.

· Ability to work effectively in a fast-paced environment.

· A team player with interpersonal qualities to nurture long term relationship with stakeholders.

· Must be fully vaccinated against COVID-19

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring an eCommerce Assistant Project Manager to manage operations of multiple brand websites; plan, project manage, and coordinate site launches, new site features and optimisations across all markets and management of content transcreation. This involves conducting research of current market behaviours, working with local markets; project scoping; planning and coordination with internal and external stakeholders.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce, Marketing, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with website and online marketplace customers, delivery and courier companies, social media platforms and any other service providers (digital agencies, developers, translators, etc.).

Responsibilities

Website Operations

• Conduct daily checks and ensure full functionality on all Bacha Coffee websites
• Respond to and troubleshoot all website issues using issue tracking / project management software such as JIRA
• Project manage all website issues and tracking with developer agency

Site Launches

• Conduct research of current local market environment, behaviours, and requirements
• Gather and manage requirements from local franchisees, and define site launch scope
• Coordinating with internal teams and third parties or vendors (eg. transcreation and developer agencies) for execution of site launches
• Track and monitor progress of site launches, ensuring that sites are launched on-time

Site Enhancements and Optimisations

• Identify problems uncovered by customer feedback, and opportunities for improvement of online user experience
• Project manage site enhancements and feature implementations, including coordinating, implementing and testing
• Keep up-to-date with industry best practices and monitor competitor websites

Experimentations

• Ideating potential tests that can be conducted on-site
• Coordinate and implement A/B testing, monitoring and interpreting results.

Content Transcreation Management

• Project management of transcreation of all Brand content, including and not limited to, website, menu, retail collaterals, ad-hoc seasonal websites, social media posts etc.
• Maintenance of internal Content Hub
• Ensure content is transcreated to highest quality and according to brand guidelines

Others

• Documenting of weekly meetings, and providing the eCommerce Manager with project updates and progress
• Maintain and update reports that informs all stakeholders of project status
• Creating User Acceptance Test plans for new site launches, site functionalities etc.
• Work closely with internal (IT and Marketing) and external (web agencies, developers) stakeholders to ensure website quality and efficiency
• Manage CMS developers and ensure that projects are completed with high quality and on time
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Requirements

• Bachelor degree in Digital Marketing, eCommerce, Business or similar equivalent with 3-5 years’ experience
• Strong communication skills with excellent command of English
• Strong time and project management skills with the ability to multi-task
• Outstanding problem-solving skills and the ability to troubleshoot website issues in a fast-paced environment
• Ability to translate marketing needs into program execution to drive business performance.
• Meticulous, adaptable, creative thinker who is able to work independently in a fast-paced environment
• Proficient with MS Office applications
• Media and internet savvy
• Results-driven and able to work under pressure
• Understanding and hands-on experience in working with Content Management Systems (CMS)
• Proficient with issue and project management tools such as JIRA
• Experience in managing multiple regional projects would be a plus
• Experience working in the luxury industry would be a plus

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

The first person in charge of overall delivery and service should not only support the pre-sales work of the project, but also be responsible for the business indicators of delivery and service, the overall delivery situation and customer satisfaction; at the same time, PM is also responsible for building delivery and service. To ensure the successful landing of various businesses.

High-level Key Role & Responsibility:

1) As the first responsible person for delivery program management, it is necessary to ensure that the project is delivered to customers in a timely, accurate, high-quality, and low-cost manner, to obtain high customer satisfaction

2) As the person responsible for delivering business goals, be responsible for all aspects of project delivery and service business goals, such as revenue, delivery cost and invoicing matter.

3) As the person in charge of contractual delivery, it is necessary to promote the efficient and high-quality implementation of project contracts and promote contractual delivery to customers through the whole-process management of contract business (key clause control, invoicing, contract negotiation, handover, performance, change, etc.)., optimize customer experience and improve customer recognition.

4) As the manager of project delivery, it is responsible for monitoring, discovering project problems, and giving early warning and feedback in a timely manner, improving project operation level and delivery quality, ensuring successful project delivery, and obtaining high customer satisfaction.

5) As a delivery resource manager, it is necessary to reasonably predict, plan and allocate project business volume and delivery resources, and complete the daily management of project delivery resources.

Details activities:

The Professional service pre-sales activities include but not limited to:

· Coordinates closely with internal product sales, sales support, and engineering department to align solution.

· Support the contract negotiation and clarification.

· Provide the overall program/project timeline, resources plan and risk assessment.

· Review and highlight the SOC/Contract clauses (professional services) which will impact the overall project cost, schedule, and customer satisfaction.

· To ensure all the deliverables after the contract has been agreed upon.

The post-sales activities include but not limited to:

· Develop e2e program, manage the day-to-day activities of multiple projects and engineers, communicate with partners/3rd party vendor and customer to ensure the deliverables are on schedule and within cost parameters.

· Resolve any issues and solve problems throughout program/project life cycle.

· Track and report on project milestone and provide status reports to relevant stakeholders.

· Lead, coach and motivates project team members on a proactive basis.

· Conduct project post-mortems and create a recommendations report to identify successful and unsuccessful project element.

· Develop tools and best practices for project management and execution.

· Meet with clients to take detailed ordering briefs and clarify specific requirements of each project

Job requirement

· Bachelor’s Degree in appropriate field of study or equivalent work experience

· Proven working experience in project management

· Excellent client-facing and internal communication skills

· Excellent written and verbal communications skills

· Solid organizational skills including attention to detail and multitasking skills

· Strong working knowledge of Microsoft Office

· Project Management Professional (PMP) / PRINCE II certification will be an advantage

· Proven ability to complete projects according to outlined scope and timeline

· Able to work under pressure and fast-paced environment

· Knowledge in any of the below fields in 4G/5G mobile communications, cloud computing, network function virtualization, database, Linux operating systems, IP networking domain knowledge, and IP network security will be an advantage. Minimum 4 years working experience in related field.

Job Description

Be responsible for the operations, service quality and fleet management of vehicle

· Facilitate senior management to achieve the KPI for car rental business.

· Hire, train and groom staff to meet the service quality and brand image.

· Other duties as and when assigned

Job Requirements

· Minimum diploma and above

· At least 3-5 years’ relevant experience and preferably from automotive background/similar trade

· Good business acumen with excellent problems solving skills.

· Proven track record with strong negotiation, interpersonal and relationship building skills.

· Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Your Role

• Responsible for the effective implementation and successful completion of projects undertaken by the Company within schedule, cost and quality.
• Manage each phase of the project from design to completion and ensure efficient use of resources and enhance cost-effectiveness.
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Monitor compliance with Workplace Safety and Health (WSH) policies and practices.
• Develop relationships with prospective customers for business development opportunities

The Requirements

• Possess a Degree related to built environment and recognised by PE Board with more than 10 years’ relevant working experience at managerial level in managing mammoth projects.
• Be dynamic, self-motivated, proactive, and results-oriented with a proven track record in the construction industry.
• Other pre-requisites are excellent team spirit, strong technical competence, good interpersonal skills and with a “can-do” attitude.

Reporting to the Chief Communications Officer,

You will assist in developing fundraising strategies for both internal and external prospects. You will oversee updates to the Fund Committee, and also build relationships with possible prospects. You will also inspire internal stakeholders of their role in attracting donor funds for identified causes and coordinate the efforts of stakeholders to advance philanthropic goals. You will oversee key processes of identification, engagement, solicitation, stewardship of donors and to develop and coordinate SCH’s Case(s) – for Support for philanthropic funding. You will supervise reports to raise funds for SCH’s causes (covering SCH Needy Patients Fund, Patient Care Programmes, Research and Education). You will also develop effective marketing plans and promotional tools to increase philanthropic support/donors. You will also support the department in other responsibilities when assigned.

Job Requirements:

• Preferably Degree in Arts and Social Science

Relevant Experience & Skills:

• At least 8 years’ experience in community relations and fundraising in a service-oriented organisation with 2 years of managerial / supervisory experience

Qualities (where applicable)

• Strong interpersonal relations, resourceful and able to work independently
• Effective written and oral communication skills

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• Maintain all the necessary reporting to the banks and backup system reports

• Maintain the company bank balance and remain cognizant of outstanding checks

• Approve invoices that need to be paid

• Read and review any documentation attached to checks for approval and accuracy sake

• Make sure all financial statements and tables are correct and precise

• Make sure that the owner of the company receives the company bank statement unopened

• Reconcile all bank statements and monthly financial reports

• Prepare monthly sales and use tax returns

• Prepare projections annually and update monthly closing with actual figures

• Coordinate with the auditors and be prepared to provide documentation if called upon

• Submit tax returns

• Preparing financial reports.

• Analysing financial data and making recommendations at management level

• Monitoring internal controls

• Overseeing and preparing income statements.

• Participating in budgeting processes.

• Managing financial transactions.

• Streamlining accounting functions and operations.

• Developing plans for financial growth with management

• Evaluating and managing risk.

• Coordinating audit processes.

• Manage and develop an outstanding Finance Team

• Provide administrative support for due diligence

Requirement:-

• Bachelor's degree in Finance or Accounting; CPA or CA would be an added advantage

• 5-8 years of experience in accounting and/or financial analysis

• Ability to synthesize large quantities of complex data into actionable information

• Ability to work and effectively communicate with senior-level business partners

• Excellent business judgment, analytical, and decision-making skills

• Knowledge of financial reporting and data mining tools

• Strong demonstrated use of Excel, Word, and PowerPoint

We are looking for self-driven people with a proven track record of driving sales results.

This person is required to:

1. Aanalyse our business climate, our competitors’ focus, our potential clients’ needs and limitations along with our government’s current drive and potential future direction.

2. Develop an action plan towards achieving or exceeding our short, mid, and long-term sales and financial targets.

3. Execute and deliver on the action plan effectively through:

• 3.1 the strength of his network within the industry including corporate clients, direct customers,
• vendors, and partners/resellers.
• 3.2 monitoring the entire programme/service deliver process and resolving all issues to the
• satisfaction of all stakeholders.
• 3.3 garnering feedback from stakeholders and recommending constructive, cost-effective corrective
• actions.
• 3.4 maintaining client expectations at a sustainable, mutually beneficial level. This can include
• guiding clients on the delivery process and their role in ensuring correction-free operational
• details.

You are most likely to have about 1 to 2 years of successful sales experience (ideally in training, Cleaning Operations, Waste Management, and/or Food Services industries) and an unsatiable thirst for growth. A ITE certificate or polytechnic diploma in Business Administration may be an advantage.

You will be involved in developing programs and initiatives to support SingHealth’s digital transformation journey. You are required to address business needs to align with SingHealth’s digital strategy and blueprint. You will develop strategic plans, department workplans, corporate indicators, as well as conduct regular performance monitoring of the division’s key performance indicator (KPIs) and prepare management reports. You will support the team in strategic work planning and develop clear project proposals. You will also be involved in research and drafting of approval papers.

You will drive the collaboration with key stakeholders such as research organisations and IT companies, to derive purposeful and targeted engagement strategies at an organisational level. You will support training goals for digital literacy by identifying and assessing training needs, creating customised training plans, implementing appropriate training methods to enhance employees’ skills, performance and monitoring the effectiveness of training programmes. You will manage the budget and stay up to date on training trends.

In addition, you are required to conduct research to keep abreast of technological developments and conduct research to highlight and communicate insights and advances in digital technology trends. You will provide support in organising programmes and events such as management retreats and division townhalls to cultivate a digital transformation culture.

Job Requirements

· Bachelor’s degree in computer science, business administration or related field.

· At least 8 years of experience in the relevant industry and similar job role.

· Possess strong communication and presentation skills.

· Able to deal with different stakeholders and work independently.

· Must be fully vaccinated against COVID-19.

Responsibilities:

1) Business partnership

- Establishing strong partnership with line of business team leads.

- Engage with various stakeholders for financial planning and analysis activities such as ensuring accuracy of accrual models, appropriate accounting and true-up activities.

- Provide active support as well as providing responses to financial queries to stakeholders on an ongoing basis.

2) Financial Modelling & Accounting

- Understand the underlying design, data inputs, calculation nuances, systematic configuration as well as payment methodologies and resulting accounting impact for each of those elements for the company incentive scheme.

- Lead and manage the accounting team for ensuring appropriate accounting, month end and quarterly activities and ensure accuracy across all companies in the group.

3) Controls & Compliance

- Ongoing monitoring of actual spend against budget, as well as leading actions needed for any expected shortfalls.

- Collation of data and generating monthly management reports of financial results for the group of companies.

- Managing collections/AR and generating cashflow forecast and taking the necessary actions to prevent any cash shortfalls.

- Liaising with auditors for the annual audits and tax agents for annual tax filing.

4) Leadership & Teamwork

- People management skills to lead a small team of accounts executives.

- Good EQ and able to get along with superiors & peers including those from other divisions and geography.

Requirements:

- Minimum 5 years of working experience in accounting, controllership or finance roles.

- Excellent working knowledge of MS Excel as well as data analysis skillset.

- Ability to understand, document and test complex processes.

- Accounting expertise to handle monthly closing and analysis responsibilities.

- Strong analytical problem-solving skills with ability to design and implement solutions.

- Ability to work well in matrixed organisation and dealing with ambiguity.

- Professional accounting qualification (CPA/ACCA/CIMA).

- Internal audit or controls and compliance experience is an advantage.

- Knowledge of Autocount software is preferred.

Job Requirement

• A recognised Bachelor's Degree in Business, accountancy, finance, environmental, IT or equivalent.
• Passion in sustainability related subject and development.
• Proven experience as an training executive and experience in sustainability subject course design, implementation and evaluation of professional development programme
• Familiarity with learning platforms and social media
• Possess excellence writting skill, strong in communications, interpersonal and organisational abilities
• Capable of working independently and under time constraints

Responsibilities

• Manage full cycle of training programmes including e-lerning from need analysis, design and development, delivery and evaluation
• Select, engage and manage internal and external resources to develop and deliver effective training programme
• Obtain feedback from stakeholders on the effectiveness of the training programme to continually improve on achieving learning outcome
• Conduct professional courses or modules for specific programmes when required.
• Design and develop training content for sustainability related training programme
• Manage company's website and social media
• Drive market research, benchmarking and keep up to date with best practices of learning interventions.

Tsao Foundation is a leading community healthcare provider in Singapore dedicated to delivering care services to our diverse geriatric population. We are committed to upholding the highest standards of care and compliance to ensure the well-being of our patients and the community we serve.

As the Quality Manager, you will play a pivotal role in maintaining and improving the quality of services offered and supporting the overall direction of Tsao Foundation.

You will take a proactive role to propose and implement necessary actions to ensure compliance with all relevant regulations and guidelines,

In addition, you will influence and collaborate with relevant teams to develop, strengthen, implement and communicate improvements in internal processes, fosteringa culture of continuous improvement.

Key Requirements

1) Enterprise Risk Management & Quality Assurance

• Develop, implement, and oversee quality assurance projects to maintain a robust quality project management system
• Identify opportunities for process improvement and efficiency in quality control procedures
• Collaborate with cross-functional teams to implement best practices and drive continuous improvement initiatives.
• Conduct regular audits and reviews to ensure adherence to quality standards.
• Supplier Quality Management - collaborate with suppliers to establish and maintain quality standards for incoming materials and conduct supplier audits and assessments to ensure compliance with quality requirements
• Identify, assess and manage key enterprise risks in the organisation; working with internal stakeholders to monitor internal audit and risk mitigation plan

2) Compliance Management

• Stay current with industry regulations and standards applicable to the organization's services to ensure compliance.
• Develop and maintain compliance policies and procedures in alignment with regulations.
• Provide guidance and training to staff on compliance requirements.
• Conduct compliance audits and assessments to identify and mitigate potential risks.
• Report compliance issues and work with relevant stakeholders to implement corrective actions.

3) Data Analysis and Reporting

• Collect, analyze, and interpret data related to non-clinical quality and compliance.
• Prepare comprehensive reports and presentations on quality metrics and compliance status.
• Utilize data-driven insights to recommend improvements and track progress.

4) Education and Training

• Develop and deliver training programs to ensure staff understanding of quality processes and standards and compliance requirements.
• Foster a culture of continuous learning and improvement among healthcare teams.

5) Stakeholder Collaboration

• Collaborate with internal stakeholders – management and fellow peers to promote quality and compliance initiatives.
• Responsible for interfacing with regulators and external quality auditors.

Key Qualifications

• Bachelor’s degree or equivalent in Quality Management, Quality Assurance, or related field
• Minimum 7 years relevant Quality Management experience with operations/service background, preferably in social service, community care or healthcare sector
• Experience in enterprise risk management and contract management; and policies custodian and compliance matters
• Experience in quality audit such as ISO9001, lean management; certifications in Certified Quality Manager (CQM) or Six Sigma would be an advantage
• In-depth knowledge of quality management systems, standards, and methodologies with experience in leading or facilitating projects
• Experience with regulatory compliance and quality audits.
• Good written and oral communication skills. Comfortable communicating cross-functionally in formal and informal settings
• Team player, proactive, self-driven with excellent analytical and problem-solving abilities

Salary range is indicative and will commensurate with qualification and experience.

We sincerely regret that only shortlisted candidates will be notified.

Reporting to the F&B Director, this role will operational procedures across the different outlets/brands adhered to company and governing regulations.

Key responsibilities

Operations

• Ensure that all the outlets and banquet are managed efficiently according to the established concept statements and adhere to company and governing policies & procedures.
• Assist in emphasizing the implementation of a flexible employee base, with the proportionate number of full time and part-time staff based on established business levels for the day.
• Delegate responsibilities to the team and ensure completion of tasks
• To represent the F&B department on the hotel's executive committee in the absence of the F&B Director
• Ensure that corrective actions be taken where necessary by Outlet Managers, Banquet Operation Manager and respective Head Chefs upon monitoring the service and food and beverage standards in all outlets and banquets.
• To assist and be available and on duty during peak periods and practice hands on management style.
• To conduct frequent and thorough kitchen inspections together with the Executive Chef of the Food & Beverage operations.
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure service recovery with guests. To ensure that these incidents are logged in the GIF forms and kept in file.

Guest Service

• To establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries of food, beverage and service.
• To personally and frequently verify that guests in the outlets are receiving the best possible service.
• To spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective outlet team and functions to the fullest expectations.
• To be demanding and critical when it comes to service standards.
• To ensure that the outlet team projects a warm, professional and welcome image and that the 3 service basics are performed (warm welcome, anticipation of guest’s needs and requests and service with a smile).

Financial

• To reinforce with all outlet managers a flexible work force using principles of multi-skilling and multi-tasking to ensure maximization of resource allocation.
• To ensure that each Food & Beverage outlet and banquet is managed successfully as an independent profit center.
• To analyze daily revenue and monitor upselling strategies and recommend innovative promotions to achieve profit.
• To assist in preparing an accurate monthly forecasts on covers, average check, revenue and expenses and schedule resources.
• To constantly review operating standards and implementation of new and innovative ideas to optimize revenue and profits.

Administration

• To ensure that all departmental operations manual are prepared and updated as assigned.
• To ensure that all Food & Beverage forms and reports by the Outlet Managers are forwarded in time to the F&B Office.
• To conduct daily operations briefings with Outlet Managers and Food & Beverage Meeting in the absence of Director of Food & Beverage and Executive Assistant Manager.
• To ensure that all meetings are well planned, efficient and results oriented.
• To ensure that deadlines on all projects are met.
• To counsel and discipline subordinates in matter relating to misconduct, on the part of the subordinates, contrary to the terms and conditions of employment, decide on appropriate disciplinary action including termination of employment.

Requirements

• Diploma/degree /professional certificate in hotel management/F&B management from SHATEC or other recognized institutions
• WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures
• Other existing and/or new Workforce Skills Qualifications (WSQ)
• 3-4 years’ managerial experience in Food & Beverage/Hotel industry
• Adept at work in a fast paced environment
• Able to communicate fluently to execute upselling techniques

About our client: Our client is a leading global provider of project management services for large-scale FPSO projects.

*Please note that this role will be hired on a fixed-term contract of 2 years, to support our clients' project.

About the role: The Construction Manager reports to the Project Manager and is responsible for managing and executing the construction works and plans at the yard. He leads the Contractor’s multi-disciplinary construction team and coordinates with the yard construction team to ensure that the project meets the technicalities of construction requirements, cost is within the budgeted amount and construction standards are adhered to.

Responsibilities:

• Oversees all site execution by planning, managing, and coordinating construction execution strategy, preservation and day-to-day activities. Provide overall technical direction the construction. Coordinates project execution and planning with the relevant parties,
departments and agencies.
• Responsible for the formulation of the construction delivery schedule; upon the execution of the project, responsible for the constant review of the timeline and re-arrange and deploy resources and manpower, where needed, to meet the targeted schedule.
• Manage any conflicts between the various parties
• Manage and execute the site works and plans at the yard and ensure that the technicalities of construction requirements and standards are adhered to. Coordinates all project installation engineering between designs/engineering, material procurement, load-out design
and transportation of line pipe and offshore installation activities. Responsible for the successful delivery of yard project scope within specified quality standards, time and budget.
• Work closely with the Site Manager by any means of communication on the status of work packages, and oversee the coordination of material management and mobilizations and demobilizations of subcontractor companies. Follow up on issues of Purchase Requests for
materials and/or equipment related to the Project.
• Scheduling and Cost Management by ensuring construction & installation progress on schedule and within prescribed budget.
• Undertake the lead role in managing and monitoring the assigned site fabricator to ensure that its resources, compliance, and deliverables are executed according to the contractual scope.
• Identify elements of project design and construction likely to give rise to disputes and claims. Understands interface issues e.g. procurement, construction, commissioning & operations, and actively manage them. Communicates possible changes in the scope of
work to project manager (applicable to contractor companies or client)
• Managing various trade contractor performances concerning safety, quality, budget, production and preservation. Develop relationships with client technical or service personnel.
• Comply and implement HSEQ Policy and requirements to the yard sites, including but not limited to, ensuring HSEQ requirements are communicated, training and competency for HSEQ critical roles, effective workplace hazard management, incident reporting and investigation, and emergency response.

• Organize, direct and supervise contractors to ensure construction & installation procedures strictly follow drawing & relevant regulation requirements and equipment vendor’s specifications.

About you:
Bachelor’s degree in engineering/construction with 10 years of work experience, or master’s degree in the same discipline with 8 years of work experience.

• Minimum of 10 years work experience in EPC of onshore/offshore Oil & Gas or FPSO projects.

• Track Record in Site Construction Execution.

• Basic understanding of construction management, project management, construction methodology principles, quality assurance and HSSE requirements.

• Demonstrate interpersonal skills with effectiveness across functional, racial and national boundaries.

• Strong working knowledge of marine construction and/or topsides modules structure/piping construction and preservation.

• Strong working knowledge of contractual documentation (contracts, waivers, addendums, annexes, scope changes, contractual schedule etc) and ensures planning and execution comply with contractual requirements.

• Strong oral and written communication skills in to guide and communicate information to multinational personnel and different levels of the workforce and a large variety of vendors and fabricators.

• Logical/MECE thinker and good presentation skill using the visual aid of MS PowerPoint.

• Commitment to take responsibility with willingness to personal growth.

*Kindly note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

We are seeking an entrepreneurial and passionate individual to join us for the role of Events Senior Events Executive / Event Manager.

In this role, you will actively assist in the planning and execution of high-quality corporate projects which include executive meetings, company events, virtual events, roadshows, product launches and more. A senior role may be considered for applicants with the right experience.

Responsibilities

· Key liaison between client, event managers, designers and other 3rd party vendors leading up to the event ensuring that both client and event requirements are met

· Follow up on the concepts and proposals approved by clients and put them into reality

· Generate innovative & unique ideas to drive clients’ overall marketing goals and engagement strategies.

· Responsible for leading and/or supporting the planning and execution of multiple events globally

· Provide technical support across various virtual event platforms, including Zoom, MS Teams, WebEx, etc.

· Responsible for fiscal success of project, including budgeting, time tracking, and reconciliation.

· Required to work closely with the members of the team to collectively produce a successful event

· To handle multiple projects from entry level to mega huge events

· Expected to travel for overseas projects in the future when travel restrictions has lifted.

Possess knowledge or qualities of the following:

· Knowledge in virtual events execution is preferred.

· Creative-minded with meticulous eye for detail.

· Organized, hands-on, enjoys coordination and execution.

· Strong event production, project management and decision-making skills.

· Ability to multi-task, prioritize and meet tight deadlines. To take responsibility over workloads

· Knowledge in database management will be an added advantage.

· Proficiency in Microsoft Office.

· An Enthusiastic team player who is able to collaborate with colleagues to deliver industry-leading client service

· Be a quick learner and have a passion for the events industry

Interested applicants please submit your updated resume directly at [email protected] and our team will get back to you soon for a confidential discussion.

Salary remuneration and additional incentives will be offered according to experience.

Job Description

• Assist Project Manager in the effective implementation and successful completion of projects undertaken by the Company within schedule, cost and quality
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team
• Verify the overall list of errors, construction detail and design, defects and variations based on construction plans and drawing designs before construction and or processing payment to subcontractors
• Manage people and organisational functions such as perform on-the-job coaching and to track employees’ productivity.
• Plan, forecast and track sub-contractors work progress, provide weekly scheduling and conduct daily coordination meeting to ensure project target timeline are met by sub-contractors, including logistic arrangement for daily operation needs.
• Drive continuous improvement initiatives

Job Requirements

• Possess a degree in Civil Engineering or Construction Management with at least 6 years of relevant working experience preferably with a main contractor
• Experience in managing deliverables and milestones: on time/within budget/meeting business needs
• Good people management skills to coordinate between the various disciplines and teams on the project
• Possesses excellent problem-solving skills

This position is part of the Rooms Management Team and reports to the Front Office Manager. This position will be managing the overall guests’ experience overlooking and with direct responsibility of Guest Experience and Concierge. He/She will have to ensure that the highest levels of hospitality and service are provided with respect at every conceivable touchpoint and from pre-arrival, arrival, stay-over, departure and post-departure experiences within the hotel. The experience provided by the team in his/her subordination will be the first and last impression of the Hotel.

Responsibilities

• Assist Guest Experience Manager and handles the tracking of service issues.
• Responsible for recognition and engagement of our most valuable guests through delivery of the highest quality stay experience. • He/she manages and coordinates all aspects of guests’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanism.
• Review Revinate performance and guest feedback daily, identifying trends and areas for improvement on a regular basis and share with relevant stakeholders (at a minimum once a week).
• Set Revinate goals and regularly compare and communicate variances.
• Investigate root causes of repetitive trending issues and recommend and support implementation of resolutions.
• Lead and develop a team of departmental Guest Experience Champions within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.
• Establish Guest Experiences work groups and committees and co-chair monthly Guest Experience leadership team meetings.
• Work with HR Training Manager in planning and preparing operational guest service training programs. Work with and support Front Office, Housekeeping, & F&B Departmental trainers in training programs.
• He/she directs, implements and evaluates quality of products and services provided to guests.
• Work with Loyalty Program Team to make certain that there is an effective communication and delivery of My Millennium benefits program.
• Analyse, recommend and implement improvement initiatives and innovation.

Qualifications/Experience

• Diploma in Hospitality/Hotel Management
• 5 years of operational experience in a luxury hotel preferred Advanced knowledge and use of Opera PMS

Key Competencies

• Ability to inspire associates to perform their work scope with a high level of quality and integrity Ability to manage projects strategically, while being hands-on and detail-oriented, acting as a catalyst for making things happens Coordinate, communicate and get buy-in from the different stakeholders at various levels Ability to create and lead a guest-centric culture at the property Act as a role-model and inspire behavioral change Be able to lead and foster innovation, appreciate technology and utilize to simplify systems/processes

You will assist and support the acceleration of healthcare transformation by nurturing the innovation culture through designing and strengthening supportive frameworks for healthcare professionals across all domains. You will support the seeding of potential for discovery and innovation through seed funding and pilot grants for healthcare professionals across SingHealth.

You will fuel more ground-up local innovation, inspire ideation and facilitate new solutions to enable innovation to be brought towards actual translation and benefits. You will support the pre-call publicity and administration of grant calls, including the evaluation of projects and monitoring of the projects and fund utilisation to ensure timely reporting of the achievement of project milestones, deliverables and KPIs in accordance to the gift intent.

You will uncover new healthcare synergies by supporting the facilitation process and enabling teams to collaborate with external agencies to participate in joint innovation programmes, research and education initiatives to leverage complementary capabilities outside the healthcare sector and ensure that innovation decisions are translated to strategies and action plans for implementation. This will include supporting the navigation of these projects for resource-matching, collaborators (commercials and Institution of Higher Learnings/Research Institutes), grants etc.

Job Requirements

• Bachelor’s Degree in any discipline with 4 years of relevant experience in a clinical background setting or with experience in clinical research projects and project management in the areas of process improvement, design thinking or innovation projects
• Knowledge and experience in clinical research projects, with the ability to ensure scientific integrity, submit scientific publications and file intellectual property
• Knowledge and skills in project management, process improvement, improvement methodologies and tools and techniques, such as design thinking, lean and Six Sigma, would be a strong advantage
• A professional team player who has demonstrated strategic and analytical skills
• Possess critical thinking skills and able to think out of the box
• Excellent verbal and written communication and interpersonal skills
• Ability to work well with project teams and stakeholders, with dynamic reporting lines and multiple stakeholders
• Must be fully vaccinated against COVID-19

JOB RESPONSIBILITIES

• Management of construction work on soft ground (PVD method).
• Plan and coordinate a project from start to finish, including organising the schedule of work, costings and budget.
• Plan the work and oversee the buying and rental of necessary materials and equipment.
• Manage staff for the project.
• Manage the construction site on a day-to-day basis, including supervising the labour force, checking materials, inspecting work and overseeing quality control.
• Ensure the project is delivered on time, agreeing budgets and monitoring progress.
• Promote and maintain health and safety, including site inspections to ensure safety rules are being followed.
• Write reports.
• Maintain regular communication and attend meetings with clients and main contractor to inform them of progress on the project.
• Deal with any unexpected problems that may occur during the project.

REQUIREMENTS

• Required language(s): English
• At least 3 Year(s) of working experience in the related field is required for this position
• Must have excellent knowledge of PVD method and machines

Working Day: 5.5 days weekly (by roster)

Operating hours: 11am-2:30pm & 5pm-10pm

Working Location: Holland Village or Bukit Timah Balmoral Plaza

Job Description:

• Assist in the daily operations
• Perform outlet opening and closing duties
• Take orders and attend to reservation phone calls
• Maintain cleanliness of service areas
• Perform cashiering duties
• Recommend menu to customers
• Attend to customer feedback and complaints
• Any other duties as assigned by the Manager

Requirements:

• Working experience in F&B restaurants serving western food
• Possess a Food Safety Course Level 1 certificate is advantagerous
• Able to work split-shifts, weekends and public holidays
• Able to work 5.5 days work week