The candidate will be required to take on the responsibilty on specific project or several projects within the organization. He should be in charge of planning, budgeting, monitoring and reporting the project with the use of various project management, to act as a bridge between the upper management and the people who are actually responsible for the execution of the project. They need to make sure that the project runs smoothly and stays on schedule.

About Us

Our organisation has a good track record in structuring and managing numerous real estate investments. Our expert management team has high execution capability and in-depth knowledge of the real estate industry provides Integrated Solutions across the real estate value chain.

ZACD is an established agency with over 20 years track record. It is also twice winner of the Enterprise 50 award in both 2008 & 2013. Our agency is especially recognised in the industrial real estate.

In the course of the last 21 years, we are the No1 agency with industrial properties and the preferred choice agency for the SMEs in securing their business space.

For this reason, ZACD is the only homegrown agency appointed to market a portfolio of JTC's high-spec purposed built projects. Join us as being part of the brand name that is being highly associated with the industrial sector.

Why Join Us?

Serving the industrial clients allow you to tap on the hidden gem of the real estate sales sector. You will be able to build on your network with Small and Medium Enterprises (SMEs) business leaders/ owners who are quick in their decision-making for business expansion plans.

Over time, you will establish your portfolio in your career with the network of business leaders who are decisive and seeking for industrial and other types of properties on a regular basis.

We have a proven sales support and lead generation system that enables you to succeed whether you are new in this industry or looking to have a breakthrough in your career.

You are someone who are:

• Highly motivated and seeking for a career path beyond sales
• Result oriented and desire to earn above $60K p.a.
• Desire to learn and be an industrial real estate specialist

Job Requirements

• Possess valid CEA license
• Class 3 driving license would be ideal
• Possesses good interpersonal and relationship skills
• Hardworking and desire to succeed

We offer: Basic + attractive commissions + staff benefits, on the job guidance and training, leads and marketing support will be provided.

POSITION SUMMARY

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

POSITION SUMMARY

Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.

Job Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist Restaurant Manager in training, scheduling, motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Perform other reasonable job duties as requested by Supervisors.

The Host/Hostess greets arriving guests, welcomes them into the establishment and escorts them to the dining room to seat them. He/She manages reservations and seating arrangements. He/She maintains menus and host stand. He/She monitors the open dining sections of the restaurant for empty and cleaned tables. He/She estimates wait times for guests, monitoring the guest waiting list and ensuring that the needs of the guests are met while they are waiting. He/She answers the telephone,book reservations and move tables together to accommodate large parties. When required, he/she is expected to perform the basic tasks of a waiter e.g. bringing dishes to guests and help in clearing and setting of tables.

~ Facilitate effective communication and engagement at the workplace.
~ Establish relationships for customer confidence.
~ Facilitate effective work teams.
~ Interact with and serve f&b guests.
~ Maintain workplace safety and health policies and procedures.
~ Manage productivity improvement.
~ Provide quality control for service.
~ Solve problems and make decisions at supervisory level.
~ Supervise quality procedures.

Garden of Secrets (Pixaluna) is looking for enthusiastic Cafe Managers! We are looking for an excellent communicator who can deliver excellent customer experience.

At the core of Garden of Secrets, we are a community-building space where we encourage authentic conversations. Which is why we need people who are very self-aware, or very willing to learn about social and physical cues. We prioritize those who align with the vision of building community over those who are skilled, but unmotivated and unaligned to our vision.

Key Objectives and Responsibilities:

Customer Service/Sales-------------

• Provide high level customer service and proactively develop and maintain strong customer relations.
• Seek out sales opportunities and establish network with prospective customers.
• Explaining and describing the brand vision, food and drinks menu.
• Drive sales and increase engagement.
• Meet and exceed sales targets.
• Provide feedback regarding customer buying patterns and preferences.

Cleanliness---------------

• Keep a clean working environment
• Nails to be kept short and clean
• Hair should be neat and tidy (not too strict on hair styling)

Management---------------

• Conflict Management
• Service Recovery
• Roster Building
• Form SOP with founder and maintain SOP
• Quality Checking
• Collate and present potential areas of improvement to founder
• Assist hiring and training process
• Any other management required tasks

Requirements:

• Bubbly personality with public speaking abilities
• Wants to build community, connect customers to one another
• Intuitive
• Management experience is a must

Salary Range:

$3,300 - $4,500 for Full-Timers (44h work week)

Job requirements:

Candidate to communicate and coordinate with clients of collection and return of item upon their feedback to carriers of damaged.

Must input all communicated arrangement onto data info system.

Must learn products and service knowledge to share and explain to customer when required.

Must be able to handle and communicate effectively to client(s) on their queires.

Go the extra miles if required to assist client would be an advantage.

The Shift Leader is responsible for carrying large trays with food from the kitchen to any table in the restaurant. He/She ensures all dishes match the ticket including modifiers and special requests. He/She delivers the correct food to the correct table number. He/She computes food or beverage service bills and verifies completeness of customer orders. He/She examines food on the tray enroute from kitchen or beverages enroute from service bar. He/She then compares the items with the listing on customer order to verify completeness and accuracy of the order. He/She operates machines similar to the cash register to compute charges.

~ Apply quality systems.
~ Contribute to customer service over various platforms.
~ Cultivate productivity and innovative mindset.
~ Demonstrate the service vision.
~ Follow food and beverage safety and hygiene policies and procedures.
~ Implement operations for service excellence.
~ Interact with and serve f&b guests.
~ Maintain food and beverage service environment.
~ Maintain quality control procedures.
~ Prepare for service.
~ Project a positive and professional image.
~ Provide go-the-extra-mile service.
~ Provide safety and security for guests.
~ Respond to service challenges.
~ Solve problems and make decisions at operations level.
~ Use essential features of a computer.
~ Use primary functions and applications of a tablet.
~ Work in a diverse service environment.

~ Able to work Split Shift.

Job Description:

• Assist P&L Head to oversee, plan and manage daily logistics, warehousing, and transportation operations
• Perform continuous improvement activities on outbound/inbound logistic flows, cost savings and operational efficiencies
• Lead periodical stock take /cycle count, inventory adjustment and handle claim documentation on cargo damaged etc.
• Prepare management reports to ensure that the management has the relevant information needed to support strategic decision-making
• To oversee the warehouse safety to provide a safe and clean workplace for employees
• Ensure timely and accurately billing to customers
• Any other ad hoc assignment as assigned by the Management

Job Requirements

• Minimum Certificate or Diploma in Supply Chain / Logistics Management or Operations Management
• 5 to 8 years of 3PL / Logistics experience with at least 3 years in managerial/supervisory position
• A multi-tasker with strong initiative and self-motivated with good learning mindset
• Proficient in Microsoft PowerPoint and Excel with data manipulation skills ability
• Understand WMS, TMS, OMS
• Trained in 5S, Kaisan, TQM and/or other productivity management system
• Able to handle basic project and account management
• Able to work in 3D environment

Location: 70 Alps Avenue, Singapore 498801

Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa maintenance and repair needs.

Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

1. Must be able to apply effective project management methodologies and ensure appropriate action applies in corrective needs
2. Responsible for the development of project plans, activities and schedule
3. Strong in tracking project scope, requirements, timelines, milestones and deliverables.
4. Responsible for project Profit & Loss
5. Must be able to manage cross-functional teams in project deliveries
6. Manage contract requirements, terms, change management, identify potential risks and devise contingency plans.
7. Provide regular projects communications including status updates to customers, senior management, customers and stakeholders
8. Established and maintain comprehensive project documentation
9. To design appropriate training programs and workshops for project team
10. Experience in managing deployment of IT infrastructure, such as systems & networks and cybersecurity solutions
11. Experiences in major IT infrastructure & cybersecurity system updates, upgrades, OS hardening and migrations.
12. Constantly keep abreast of latest technology changes to maintain deployment and operational efficiency
13. Create a positive team environment and coordinate work effort of each team member in a cohesive fashion
14. Good vendor management skills.
15. Participate in tender project management and maintenance costing & quotation
16. Competent and proficient understanding in IT Infrastructure Services, Cybersecurity Solutions, Cloud Computing and Systems Integration.

Requirements

1. Diploma or Degree in Computer science / IT / Cyber/ Engineering or equivalent
2. Highly motivated and self-driven to complete assignment with the limited resources and tight schedule
3. Good technical skills in engineering, computer, cybersecurity and IT systems, and preferably in communications technologies as well
4. Good knowledge of Systems Engineering, Project Management and Systems Integration
5. Good communication and writing skills
6. At least 2 years’ experience respectively) in project management. Able to handle complex projects, technical challenges and different groups of users and external contractors
7. Good to have PMP or CITPM or PRINCE2 certification with strong understanding of techniques and methods
8. Strong familiarity with project management software E.g. MS Project
9. Strong customer management in collaboration and understanding their requirements
10. Strong vendor management in negotiation and collaboration
11. Strong in people management

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

• Oversee the daily operations of a school-based student care centre
• Liaise with HQ, parents and school with regards to students and Centre matters
• Mentor, lead and motivate staff in their work
• Ensure that programmes and activities are carried out as per set curriculum
• Plan for manpower and logistics
• Handle fees payment and follow up on fees arrears
• Ensure proper documentation and timely submission of applications, withdrawals of enrolment and fees assistance schemes
• Maintain updated records of students' profile and finance matters
• Handle enquiries and provide regular feedback
• Other related duties as assigned by the Superior

REQUIREMENTS

• At least 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, or Kindergarten
• Polytechnic Diploma and above
• Possess good communication skills
• Meticulous and able to multi-task

WORKING HOURS:

During normal school term: 10am to 7pm (Mon to Fri)

During school holiday: 9 hours shift between 7.30am to 7pm (Mon to Fri)

Roles & Responsibilities:

• Develop and execute strategic marketing campaigns with clear, measurable outcomes.
• Manage day-to-day activities of brand management, product management, digital marketing, marketing creative, marketing communications, and content management.
• Oversee websites and social media platforms, ensuring strict compliance with internal guidelines and messaging.
• Create and execute social media content and email marketing strategies.
• Collaborate across business partners to analyse data, recommend new growth strategies, and foster creativity.
• Ensure marketing and communication efforts adhere to agreed timelines, managing various stakeholders.
• Conduct regular research to stay updated on market trends, competitor strategies, and marketing technologies.

Who we are looking for:

• Fresh graduates are welcomed to apply, experience in Financial Institutions (Financial Advisers, Banks or Life Insurers) an added advantage.
• Proficient in B2B/B2C social media, SEO, Google Adwords, and email campaigns.
• Good command of written and spoken English. Bilingual abilities are a plus.
• Thrives in a fast-paced environment, demonstrating adaptability as an independent yet collaborative team player.

Roles & Responsibilities:

• Support the company’s strategic activities and special projects including financial forecasting, benchmarking, optimisation and resource allocation.
• Develop and recommend initiatives to drive and achieve sales targets, business plan, and various project KPIs.
• Advising senior management on business projections including remedies and implications to internal and external expectations.

Who we are looking for:

• Minimum diploma in any discipline (Finance preferred but not required)
• Strong presentation and communication skills with a high personal level of motivation and delivery orientated focus.
• Able to deal with multiple stakeholders across all management levels.
• An added advantage for applicants with prior experience in the Finance industry.
• Thrives in a fast-paced environment, demonstrating adaptability as an independent yet collaborative team player.

The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations.

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards.
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Be culturally affinity and show empathy to all team members.
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate's Profile

Knowledge and Experience

• Bachelor Degree in Food & Beverage/Hospitality Management or extensive hands on experience in similar restaurant concept.
• Minimum of 4 years of relevant experience in the hotel or free-standing restaurant and bar environment.
• Prior experience in celebrity chef restaurant in first tier city preferred.
• Prior work experience in Asia, Singapore or South East Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Prefer to speak a few languages such as French and etc.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrive in attention to details and highest quality operation.
• Detailed knowledge of fine dining cuisine and culinary trends.
• Oral & written fluency in English and an additional language.

Competencies

• Extroverted, sociable, and avid representing the outlet and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for F&B.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspires and people person.
• Commitment to professional values – brand conscious.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrating sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
• Build strong rapport and coordinated approached with Chef de Cuisine.

Restaurant Profile

One of the world’s top chefs with three Michelin stars, Anne-Sophie Pic, debuts her entry into Asia with a remarkable restaurant in Raffles Hotel Singapore. Opened in 2019, the restaurant, La Dame de Pic, Raffles Singapore invites guests to discover the world of Anne-Sophie’s culinary identity, which reflects her search for aromatic complexity, combinations of flavours and powerful tastes that evoke emotions.

Located in the hotel’s dining room at the Main Building, the contemporary chic restaurant is beautifully designed with a graceful and soft palette that is reminiscent of Anne-Sophie’s favourite colours and materials: pastel shades and natural decorative elements such as leather or wood. Additionally, the renowned chef is a third-generation Michelin-starred chef, following in the footsteps of her grandfather and father, perfectly reflecting Raffles Hotel Singapore’s rich heritage that has inspired generations since the iconic property was established in 1887. La Dame de Pic, Raffles Singapore is awarded the distinguished 5-star rating in Forbes Travel Guide 2022 and one star in the Michelin Guide Singapore 2022.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Responsibilities

· Managing all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables

· Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

• Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Conduct External and Internal Design Reviews and Project Management Review with Customer and project stakeholders

• Provide regular project reports/updates to customers, internal departments and management
• Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled
• Developing and maintaining a detailed project plan
• Work with pre sales and solution team in cost and efforts estimation during project tendering phase

Requirements

• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Experience in InfoComm Technology
• Experience in Maritime Communication Systems is preferred
• Sound knowledge of project planning, accounting and reporting tools
• Able to work in shipyard and shipboard environment
• Ability to innovate and adapt to fast and dynamic environment
• Excellent interpersonal, communication and written skills
• Ability to work independently and in team setting
• PMP certification would be an advantage
• Wiling to travel
• Working location is in Jurong East
• Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

1. Develops, adopts, enforces, oversees, and/or implements policies and procedures on a range of student a!airs issues such as class absences, refund appeals, and withdrawals; coordinates and enforces dean of students policies and procedures, and ensures compatibility with locally operating policies.

2. Determines and interprets student services needs on an individual basis, and initiates referrals to appropriate student and/or academic services; advises students on policy issues, acts as student advocate, and resolves problems as necessary.

3. Designs, develops, coordinates, and presents a wide range of workshops, conferences, training sessions, and retreats for students, parents, and sta!; manages, coordinates, and facilitates all facets of on-campus student orientation activities associated with the family connection program.

4. Designs and develops curriculum and implements educational programs for students on such topics as racism, prejudice, discrimination, and stereotypes; develops, manages, and coordinates various diversity and anti-discrimination programs and monitors e!ectiveness through student behavior.

5. Oversees marketing, administration, and logistics for a range of special events, to include selection, coordination, and scheduling of entertainers, keynote speakers, and facilitators, organization of facilities and food services, and the design and production of marketing materials and publications.

6. Collects and analyzes statistical data, and develops reports, reporting systems, instruments, mechanisms, and standards designed to evaluate e!ectiveness of programs and services.

7. Supervises personnel which typically includes recommendations for hiring, "ring, performance evaluation, training, work allocation, and problem resolution.

8. Administers the Dean of Students short term loan fund; assesses needs and approves short- term emergency loans in accordance with established policies and procedures.

9. Performs miscellaneous job-related duties as assigned.

• Plan and manage all staffing levels in assigned department.
• Manage, recruit, interview, hire, train and monitor employees.
• Communicate job expectations and responsibilities, while supervising, disciplining, managing and overseeing employees and work systems.
• Ensure all employees comply with company rules, policies, procedures and regulations, while meeting established productivity targets.
• Encourage and motivate all employees to work and collaborate to meet goals, while fulfilling their job responsibilities and obligations.
• Create and maintain a healthy and positive work culture.
• Implement, establishes and meets departmental and company goals to improve business outcome.
• Prepare budgets and performs inventory control measures to ensure an accurate accounting for expenditures and resources.
• Establish and maintain quality and customer service standards, while ensuring workers do the same.
• Identifies problem areas and works to implement solutions to effectively resolve them.
• Evaluate employee performance and systems to identify trends and recommend improvements.
• Contributes to team efforts as needed to achieve desired results.

Junior product manager

What you will do:

· Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, requirements development, and product launch

· Translate product strategy into detailed requirements for prototype construction and final product development by Engineering teams

· Create product strategy documents that describe use cases, technical requirements and impact on business model

· Collaborate closely with Engineering, Marketing, and business teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization

What you have:

· 1 to 2 years’ experience in building consumer product as a Product Manager

· Experience in building web-based platform preferred

· Experience in building product for emerging market preferred

· Comfortable to work in a fast-paced start-up environment

· Excellent communication and presentation skills

· Fresh graduate are welcome

Job Description:

• Overall management and co-ordination of the project

• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

• Deemed as the Contractor’s agent in all dealings with the Customer

• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the System

• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the Customer

• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.

• Arrange for, co-ordinate and document project progress meetings and system change management meetings

• Prepare and submit progress reports

• Prepare and submit detailed implementation plans and schedules

• Manage changes within project constraints, e.g. scope, resource and schedule

• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule

• Take stock and track documentation, hardware and software supplied for the delivery of systems and services

• Manage project risks

Job Requirement:

• Degree in Engineering, Computer Science, or Information Technology

• Successfully managed and implemented at least 2 projects for past 5 years

• Good command of English (Conversational, Written and Reading)

• Proficient in Microsoft Office

• Knowledge of financial accounting (GL, Billing, AR etc).

• Understand Cyber Security and best practices.

• Able to manage local and overseas projects

• Project Management certification (PMP) will be added advantage

• Contract / Commercial Law courses will be added advantage

• Experience in implementing fare collection system, mobility payment solutions or similar systems will be highly encouraged to apply.

• Possess strong leadership ability, good communication skills, EQ and excellent problem-solving skills in inter- organizational environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Raffles Service Intern delivers friendly and professional service that meets guest’s call experience expectations and is able to answer all types of enquiries.

The position offers a centralised communication service in an efficient manner supporting all departments of the Hotel.

Primary Responsibilities

Deliver Friendly and Professional Service

• Ensures smooth operation of the department by attending to incoming calls and emails that are pertaining to room and F&B reservations or general enquiries.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Assists guests in a seamless F&B reservation process by providing restaurant and bar information, reservation confirmation and/or reservation changes or cancellations and other special requests.
• Works closely with the restaurant managers to maximise the capacity of the restaurants.
• Ensures guests receive the experience as detailed in Brand Standard Operating Procedures (BSOPs), Raffles Hotel Singapore Local Standard Operating Procedures (LSOPs) as well as Forbes 5 star/Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Close cooperation with Raffles Butlers team.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and services.
• Ensures the smooth running of the Raffles Service by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Provide Experience that Exceeds Guest Expectations

• Is well versed with the preference of the guest’s and provide all guests with the consistent service anticipating needs in advance.
• Leads a Heartist® approach to guest experience/service together with the Reservation team.
• High emphasis on the reservation experience for ALL members.
• Handles guest comments competently and swiftly.

Involvement in Wider Job Function Actions / Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, F&B, Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (the sold out dates, the blackout dates and the need periods in both rooms and F&B outlets).
• Advises Raffle Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Raffles Service SOP’s, guidelines and grooming standards.
• Adheres to the Values of AccorHotels, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Candidate Profile

Knowledge and Experience

• Diploma or Degree preferably in hospitality or any related field
• Knowledge of and experience of relevant software applications – spreadsheets, word processing and database management

Competencies

• Strong interpersonal skills with ability to communicate with all levels of employees
• Service-oriented with an eye for details
• Ability to work effectively and contribute to the team
• Multicultural awareness and ability to work with people from diverse cultures
• Self-motivated and energetic
• Flexible
• Displays initiative and creativity
• Ascertains and addresses guest/colleague needs
• Ensures security and confidentiality of guest and hotel information
• Possesses good computer and property management system skills
• Embraces and responds to change effectively

Job Description & Requirements

• Lead a team of 4

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

Job Requirements:

• Degree in any discipline from a recognized institution would be preferred

• To possess at least three years’ experience in event/programme management

• Good negotiation and leadership skills

• Proven stakeholder management skills

• Proven experience managing a team

• Proven problem solving skills

• Candidates who can start immediately or within short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Develop strategic plan for optimized productivity
• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
• Adhere to company standards for excellence and quality
• Seek out opportunities for expansion and growth by developing new business relationships
• Provide guidance and feedback to help others strengthen specific knowledge/skill areas