• Maintain and optimize local company networks and servers
• Be responsible for device and password management
• Oversee data backup and system security operations (e.g. user authorization, firewalls)
• Manage installations, upgrades and configurations of hardware and software
• Assess system performance and recommend improvements
• Resolve issues escalated by technicians and engineers
• Ensure data is handled, transferred or processed according to legal and company guidelines
• Provide support and guidance to stakeholders via help desk
• Control costs and budgets regarding IT systems
• Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
• Develop IT policies and practices

Sales Director / Business Development Managers (Singapore and Malaysia)

Expense Reduction Reviews for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Conduct sales pitch to prospective clients who are companies CFO, CEO, COO, MD, Finance Manager

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Project handling and management throughout the whole contract when clients is onboard

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• Required language(s): English, Chinese, Dialects (for locals)
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

• Plan and lead the project team for the execution of the project from commencement until completion and defects liability period.
• Ensure works done with quality to meet client's and consultant's requirements.
• Ensure works are compliances to ISO quality, EHS and Authorities’ requirements.

EA Licence No. 16C7962

Roles & Responsibilities

Performs professional quality massage, within scope of practice and licensing (as applicable).
Designs specific sessions based on members or guests individual needs.
Assists in the promotion of the health and wellness benefits to clients receiving massage therapy on a regular basis.
Creates excellent member/guest experience through friendly and helpful attitude.
Performs hot stone, deep muscle, or prenatal therapy, based on appropriate training and minimum clinic education hours.
Utilizes other approved modalities, in accordance with applicable law.

LOOKING FOR A HUMAN RESOURCE MANAGER WHO plan, coordinate, and direct the administrative functions of an organization. Able to oversee the recruiting, interviewing, and hiring of new staff; consult with top executives on strategic planning; and serve as a link between an organization's management and its employees.

• Assist the Project Manager at site.
• Lead the project team for the execution of the project from commencement until completion.
• Ensure works done with quality to meet client's and consultant's requirements.
• Ensure works are compliances to ISO quality, EHS and Authorities’ requirements.

EA Licence No. 16C7962

Job Description

This role will support an integrated, value-based approach to human resources management, aligned to annual and long-term strategic business and HR initiatives in a large organization. She/he will be a strategic partner with the business, to nurture an employee-oriented company culture that emphasizes quality, collaboration, continuous improvement, and high performance.

The incumbent will provide a range of HR services to the company and business units, with partnership with Centres of Excellence in HR, including talent acquisition, talent management, compensation and benefits, talent development and people services.

Responsibilities:

• Lead a small team of Human Resource Business Partners in providing HR insights and advice to the business on all people related issues and initiatives
• Roll out HR strategies that are aligned with the company's overall business objectives
• Develop and implement programs to ensure retention of key staff, and lower the employee turnover
• Improve employee experience and engagement through different communication channels and throughout the employee lifecycle
• Advise and support managers in employee performance management and development
• Develop an effective talent pipeline that addresses the organization's succession plan
• Ensure L&D activities are planned to meet current and future organization and employee needs.
• Partner with Compensation and Benefits team to regularly review market competitiveness, benefit and reward structures, internal relativity and equity to ensure competitiveness
• Review workflow processes to increase the efficiency within the HR teams
• Review HR policies and procedures in line with current employment legislation and/or organizational changes to increase efficiency
• Create and maintain a positive work environment by promoting a culture of respect, inclusion, diversity and positive employee experience
• Manage employee relations issues, ensuring fair and consistent resolution
• Lead and develop the HR team, providing guidance and support for their professional growth
• Analyse HR key metrics, develop continuous employee feedback mechanisms and use data to develop HR interventions and process improvements

Qualifications

• Bachelor’s degree with at least 10 years of HR experience
• Proven experience in supporting business units with a true blend of strategic and hands-on operational responsibilities
• A good team player, positive, people oriented and enjoys meeting and talking to people
• Ability to build strong relationships at all levels of the business and with good business acumen
• Previous experience in leading a project from scratch and driving to completion
• Confident with ambiguity and having an agile & flexible mindset
• Independent and a quick-learner with strong sense of responsibility and initiative
• Excellent interpersonal and verbal & written communication skills
• Demonstrated effective people and workload management skills
• Ability to actively listen and resolve conflict, as well as support, encourage, motivate and grow team members
• Strong understanding of Singapore's current employment laws & regulations (labour law, work visa relation regulations)

Job Highlights

• Pre-opening team
• Dynamic work environment
• Open and collaborative culture

Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore’s Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story luxury property. The 142 rooms will sport a distinctive aesthetic, fusing reinterpreted facets of Peranakan art and style with contemporary design.

Responsibilities:

• Assist with the set-up of the bar, ensuring that all areas are clean, tidy, and well-presented.
• Greet guests as they arrive and show them to their table.
• Provide menus and make recommendations to guests based on their preferences.
• Take orders and ensure that they are accurately recorded and transmitted to the kitchen.
• Serve food and drinks to guests in a timely and professional manner.
• Check on guests regularly to ensure they are satisfied with their orders and to address any concerns they may have.
• Handle any guest complaints or issues with a positive attitude and find a quick resolution.
• Ensure that all guests are properly billed and that payments are processed accurately.
• Assist with cleaning and maintaining the bar during and after service
• Maintain accurate records of inventory, orders, and sales on each shift
• Ensure the bar is well presented at all times

Qualifications:

• Previous experience in a similar role in the hospitality industry will be an added advantage.
• Excellent communication and customer service skills.
• Ability to work well in a team environment.
• A strong attention to detail and a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and under pressure.
• Willingness to work flexible hours including weekends and holidays.
• Ability to stand and walk for extended periods of peak time.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Efficiently perform all duties in the Guest Services Department (Reception, Concierge, Bell, and Driveway) assisting the entire team where necessary.
• Ensure guests are provided with personal, attentive and caring service
• Ensure guest complaints are dealt with promptly and courteously in line with Artyzen Brand Service Standards.
• Promote a helpful and professional image to the guest, and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude.
• Be fully conversant with all services and facilities offered by the hotel as well as the local surroundings.
• Answer inquiries from guests regarding restaurants, transportation, and entertainment in the local area.
• Suggest off-the-beaten path places to guests to present authentic dining, entertainment and travel experience.
• Ensure all guests experience a fresh and modern check-in/check-out procedure.
• Assist with luggage and door upon guest request.
• Perform curbside/in-room check in for special guests on mobile devices.
• Anticipate guest needs and offer related services and suggestions accordingly.
• Find opportunities to surprise and delight guests to create memorable moments.
• Be able to build small talks with guests during every interaction to engage with guests.
• Coordinate, process and distribute all incoming reservations during off hours of Reservations Manager, and be responsible for telephone inquiries and information services for the hotel.
• Be entirely flexible and adapt to rotate within the different positions of the Guest Services or any other Department of the hotel as needed.
• Optimize revenue through timely and accurate bookings.
• Complete other tasks that assigned by Management.

Requirements

• Vocational studies related to the field of Hotel & tourism management with at least 1 year experience in front office or guest facing roles, possible combination with studies.
• Preference for candidates with front office experience in an established or luxury/upscale or boutique hotel.
• Service-oriented, attentive to details and observant
• Excellent oral and written communications skills
• Good command of written and spoken English
• Adaptable and outgoing with excellent interpersonal skill
• Ability to work under pressure and be flexible as part of the pre-opening team
• Passionate and enthusiastic with a positive ‘can-do’ attitude

Main Duties and Responsibilities

· Manage day to day operations and ensure smooth running of Futurum campus.

· Proactively engage customers and build good rapport through understanding of students and their progress development.

· Engage in effective sales pitch through familiarising with Futurum curriculum and programme.

· Support management in planning and executing strategies to increase sales.

· Plan, organise and communicate to customers on the various programme and campus events.

· Serve as customer’s main point of contact and manage communication platforms.

· Responsible for customer enquiries, student enrolment and post-sales services.

· Coordinate class schedule and arrange for replacement teachers when necessary.

· Monitor student attendance and follow up to arrange for makeup lesson.

· Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

· Share expertise and provide guidance to direct report.

· Motivate and work as a team in the achievement of service excellence and centre targets.

· Liaise with landlord on updates.

Perform any other duties and responsibilities as assigned by the Operations Director.

Campus Manager

Job Specification

· Possess Degree in Business/Marketing or equivalent.

· At least 1 years of relevant experience in hospitality, marketing or education industry.

· Proficient in Microsoft Applications - Excel/Words/ PowerPoint.

· Good communication and interpersonal skills.

· Meticulous, organised and able to multi-task.

· Prior experience working with children is an added advantage.

Your responsibilities as Tax Manager are as follows:

1. Work in the role of team leader on tax related matter under the supervision of directors to ensure that these assignments are executed based on the relevant professional requirements and on a timely basis.
2. Provide guidance and supervise the work of junior colleagues on the preparation of clients’ tax computations and tax returns.
3. Develop and maintain professional relationships with clients.
4. Advise clients on corporate tax, GST and personal tax matters.
5. Provide comprehensive and effective tax compliance and advisory services to clients across a wide range of industries.
6. Assist in training and technical matters of the firm.
7. Assist the administrative functions of client portfolio management.

Requirements:

1. Degree/ Diploma in Accountancy or Tax qualification or a professional qualification.

2. Proactive, committed and a team player.

3. Minimum 5 years relevant experience in a public accounting firm.

4. Good communication & interpersonal skills.

5. Able to perform under pressure.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

POSITION SUMMARY

• Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests
• Communicate to appropriate staff when guests are waiting for an available room
• File guest paperwork or documentation. Operate telephone switchboard station
• Run and check daily reports, contingency lists, and credit card authorization reports
• Responsible for managing group arrivals and departures
• Act as the main point of control for saleable rooms in conjunction with Revenue, Sales and Front Desk teams
• To be familiar with all room types, availability, rates, group movements and billing, daily events, promotions, VIP’s and Guest History guests
• To ensure that the Duty Manager is informed immediately of any emergency, security or health and safety matter
• To be able to manage back office (Front Office) administrative tasks such as inventory control to ensure inventory are managed and ordered when required
• Other administrative tasks such as rostering to be submitted in a timely manner for approval

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Assist the Chef de Partie in the preparation of ingredients and mise en place.
• Follow recipes and instructions accurately and consistently to ensure the highest quality of dishes.
• Ensure that all food is prepared and presented to the highest standards of quality and freshness.
• Maintain a clean and safe working environment, and adhere to all health and safety regulations.
• Work collaboratively with the rest of the kitchen team to ensure that all dishes are delivered to the customers in a timely manner.
• Learn and develop skills in various aspects of cooking, such as baking, grilling, and sautéing.
• Attend training and development sessions to enhance your skills and knowledge.

Qualifications:

• Prior experience in a similar role is preferred, but not essential.
• Strong interest in cooking and a willingness to learn new skills.
• Positive attitude, a team player with a great personality and positive synergy.
• Excellent communication skills and the ability to follow instructions accurately.
• Ability to work under pressure and in a fast-paced environment.
• A passion for food and a commitment to delivering high-quality dishes.
• Good organizational skills and the ability to prioritize tasks.
• Knowledge of food safety and sanitation regulations, and ability to maintain a clean and organized kitchen.
• Must be available to work flexible hours, including nights, weekends, and holidays
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude

JOB DESCRIPTION:

Marketing and sales of Sipchem products.

• Reports directly to the Regional Sales Manager.

• Co-ordinates and customises sales activities that cater to regional needs.

• Manage the sales and marketing of the assigned products.

RESPONSIBILITIES:

• Staying abreast of changes in the regional trading environment, proposing strategic marketing plans to best serve the sales objectives of Sipchem Marketing Company (the “SMC”).

• Identify potential partners and opportunities to cooperate and improve the current operations.

• Acquire product knowledge in terms of (specs/packing/shipments/selling terms and conditions/competition/customers).

• Prepare the sales and lifting plan based on the allocation for management review and confirmation.

• Improves product marketability and profitability by researching, identifying, and capitalising on SMC’s relative positioning.

• Keep current on competitors’ activities and distribute pertinent information to SMC’s Sales and Marketing teams.

• Meets marketing and sales financial objectives by forecasting requirements, initiating corrective actions, and minimising costs.

• Prepare weekly and monthly reports, submitting the findings and analysis to senior management.

• Serve as point of contact with distributors and end-users in the Asia Pacific region.

• Tasked with the delivery of marketing solutions and coordinator of sales activities while applying company’s internal processes in an efficient and consistent manner.

• Supporting and assisting the logistics and finance teams where appropriate.

• Following and tracking the day-to-day operations of the regional sales team.

• Prepare a monthly performance report of the company showing a variance analysis between target and actual realisation.

• Managing the existing channel relations with the clients and partners

About Us

Here at GINLEE Studio, we're all about Making Fashion That Matters.

In a world where garments are churned out rapidly, our meticulous process is deemed as luxury in today’s pace of fast fashion. We take immense pride in designing thoughtful and flattering pieces that stay timeless through different seasons of life. To us, good design is both aesthetically-pleasing and functional, and we strive to achieve the perfect balance of both.

We are looking for Assistant Marketing Manager to join our expanding team.

As a Assistant Marketing Manager, we will rely on you for:
• Develop brand communication plans

• Drive brand experience to build customer awareness

• Analyse new market trends and business opportunities

• Profile new target customers

• Define marketing performance in alignment to marketing objectives

• Manage creative concept or marketing and ecomm campaigns

• Manage publick relations activites

• Research and interpret market trenda and development

• Analyse performances of markeitng campaigns

• Other ad hoc duties

We are looking for someone who is/has:
• Preferred degree in marketing, business management or related

• minimum 4-6 years of years of experience in a similar role.

• A self-starter with passion for people and the fashion industry
• Up to date with different social media platforms.
• An analytical mind to gather insights and improve marketing activities
• Shoppers event management, planning and organising

• Confident persona to communicate with corporate business partners and media for

collaboration in event marketing

• Familiar with various e-commerce platforms, digital and social media marketing

JOB DESCRIPTION:

You are responsible for all areas related to Human Resources functions in the areas of recruitment, employee engagement, performance management, training and development as well as updating and maintenance of Human Resources records. Overall responsible for payroll administration matters.

You will be required to manage and monitor the Organization daily operations relative to General Office Administration (General Office Administration covers Information Technology, Administration, Office Security, Legal and Facilities Management).

KEY RESPONSIBILITIES/DUTIES:

Human Resource Administration

• Foster strong partnerships with solutions to key stakeholders
• Partner with stakeholders to manage talent acquisition, sourcing and interview of candidates; prepare salary proposal; from on-boarding and off-boarding process.
• Provide HR solutions and advice pertaining to people matters, by working on continuous improvement of HR policies, benefits, programs and processes, ensuring compliance to regulations and best practices
• Collaborating with departments teams to support employee training and development plan and enhance on promoting a continuous learning environment.
• Collaborating and also to support talent development and succession planning initiatives to build a pipeline of future leaders
• Develop workforce planning strategies so as to identify any workforce risks and issues which may affect future demand
• Identify key issues so that to diagnosis of business and employees issue so that to improve on employee engagement and business performance.
• Provide advice and guidance to managers in developing, documenting, and communicating solutions (including disciplinary action) for employee relations issues
• Any other duties assigned by the management.

JOB REQUIREMENTS:

• A degree in Human Resource or business equivalent.
• At least 6-8 years relevant working experience.
• Proficient in Employment Act and MOM regulations, familiar with government regulation practices in Singapore.
• People management and negotiation skills.
• Familiar with applications and Payroll system eg.Timesoft.
• Proficient in taking of minutes and presentation at respective Committees Board Meetings.

By responding to Singapore Environment Council's advertisement, consent is considered given to Singapore Environment Council to collect the required personal data for the purpose of recruitment. Singapore Environment Council will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

Kindly submit your CV updated with you availability and expected salary. Only shortlisted candidates will be contacted.

JOB SUMMARY

Functions as the strategic business leader for residential service activities required between the homeowners and the management company. Manages luxury condominium facilities with attention to and support of the 4 Pillars of Operational Excellence. Monitors the development and implementation of residential brand strategies and supports the leadership team in flawless execution. Assists in developing and implementing property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the condominium documents. Acts as the liaison between the management company and the homeowners and fosters positive relationships between all parties.

CANDIDATE PROFILE

Education and Experience

• Bachelor’s degree from an accredited university in Hotel Management, Hospitality, Business Administration

OR

• Related major; 2 years’ experience in residential hospitality, or related professional area preferred.

CORE WORK ACTIVITIES

Maintaining Residences Operations

• Maintains knowledge of owners’ name/number/family members, residence numbers, and floor plans and hours of operation.

• Maintains knowledge of all marketing packages and promotions used by the sales team (if the property is still in sales).

• Maintains knowledge of the Hotel Reservation Services

• Responsible for assisting in the day to day operations for Residences, including vendor activity on-site and office administration.

• Conduct daily line-ups

• Participate in monthly departmental meetings to review and assist in the implementation of action plans to improve employee and owner satisfaction.

• Provide employee recognition on an ongoing basis, including an annual staff event.

• Maintain complete knowledge and comply with all residences policies and procedures and protects the privacy of the owners.

• Maintain knowledge of homeowner Rules & Regulations.

• Communicate with the General Manager or the Director of Residences regularly regarding issues and information relating to residents.

• Provide feedback to the General Manager of Director of Residences for local standard operating procedures and assist with departmental compliance.

• Create an environment of open communication for Ladies, Gentlemen and Owners.

• Monitor logbooks and service requests to verify timely completion of tasks.

• Monitor unit admittance procedures and verifies correct key inventory

• Creates and maintains filing system: work orders, reports, home care records, invoices, correspondence, owner forms and proof of insurance.

• Office Communication should be replied to and filed in a timely fashion

• Communication via newsletters, email, and faxes may be required on behalf of the association. The General Manager or Director of Residences will monitor the communications the Residential Services Manager will execute.

• Maintains accurate homeowner’s roster and follow up with services deficiencies

• Knowledge of the computer systems including, Mystique, Buildinglink, scheduling software and key control software.

• Communicates with homeowners, management and employees.

• Manages owner expectations while remaining calm and courteous.

• Works flexible hours, including weekends, holidays and evenings if necessary.

Managing and Conducting Residences Activities

• Responsible for assisting in the planning and execution of services and lifestyle activities involving homeowners and the hotel when applicable.

• Responsible for supporting the leadership team in fostering and maintaining good relationships with the homeowners and their representatives by providing services and amenities aligned with Ritz-Carlton Brand and quality standards.

• Actively participate in activities and communication that support full participation in the Owner Engagement Survey.

• Document all resident requests, complaints or problems immediately, implement them in to Buildinglink and notify the designated departments.

• Serves as a liaison between homeowners and various departments and builder/developer.

• Provide homeowners with at least 3 options for vendors or Ritz-Carlton services that can aid in home or unit maintenance. Will report any issues that pertain to vendors or service providers and will assist in resolving the issue.

• Communicate a la carte services provided by Hotel and will communicate requests in a timely manner.

• Submit maintenance and housekeeping requests to the appropriate department and follow up accordingly.

• Collect resident owner’s preferences, track and record additional preferences and put them in Mystique.

• Report any common area items that are not in line with Ritz-Carlton Brand Standards.

• Create an environment that fosters WOW stories and Lionshare Best Practices.

• Familiar with Business Priority Matrix.

• Participation in the creation of WIG’s, Lead Measures and the WIG Boards. Participate in weekly calls.

• Familiar with the balanced scorecards in Employee/Owner Engagement.

• Plan regular social gatherings for owners and assist in the creation of newsletters and other methods for communicating events.

• Assists in the properties cleanliness and is responsible for their part in protecting the physical asset through visual inspections and self-audits.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

YWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity.

Our Front Office is a team of caring and service orientated professionals who are committed to provide exceptional experience for all our customers. We are looking for dynamic persons to join the team and contribute to our service offering.

Key Responsibilities:

· Manage front office operations

o Collaborate with various departments on guests' special requirements and requests.

o Develop operations plans for front office operations.

o Identify and resolve deviations and irregularities related to front office services.

o Implement operating procedures and service standards for front office operations.

o Manage personalised reception services for VIP guests' arrivals and departures.

o Monitor front office operations to ensure adherence to organisational standards and procedures.

o Monitor room inventory levels and reconcile discrepancies.

o Manage all room keys inventory are accurate.

o Attend to all incoming emails and follow up actions taken accordingly.

o Storage of luggage in the baggage room is properly controlled, recorded, and is neat and tidy at all times.

o Review operations reports and/or statistics to monitor and report departmental performance.

o Daily update of digital signage events board on F&B activities and events for the day is accurate.

· Drive service and operational excellence

o Build guest relationships to enhance return visits.

o Interact with guests to gather feedback on service quality.

o Manage service recovery for escalated guests' concerns and feedback with proper records.

o Manage team's service performance in response to guests' needs and requests to ensure guest satisfaction.

o Review and recommend systems and processes for workflow and productivity improvement.

o Manage cost control to keep departmental operating expenses within budget.

· Manage operational risks

o Manage emergency situations.

o Operationalise compliance management on data protection regulations and organisational security procedures for guest registration and credit and cash transactions.

o Where on night shift, all emergency and/or incidents should be duly reported immediately with records.

· Team Management

o Provide mentoring and guidance to improve staff work performance.

o Carry out daily briefing with team members.

o Upkeep proper daily operations records.

o Attend meetings when required.

· Any other tasks to be assigned by the Management.

Key Requirements:

· Diploma in Hospitality Management

· Minimum 5 years of relevant experience

· Strong working knowledge on Opera system

· Proficiency with Microsoft Word, Excel, and Outlook computer programs

· Shifts work including weekends and public holidays

· Strong communications and written skills

· Able to work independently and as a team

· Calm, efficient, and able to work well under pressure

· Good problem-solving and decision-making skills

· Well-groomed and possesses a cheerful disposition

· Good interpersonal skills

· A passion for delivering exceptional levels of guest service

We emphasize on a work culture of service, commitment, compassion, respect and team work and developing each individual to his/her fullest potentials. You can look forward to a stable and exciting career with us that is rewarding, meaningful and enjoyable.

Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office

The candidate required to perform the following functions.

· Supporting and maintaining the shop network systems (POS, Firewall, Leased / ADSL lines, etc)

· Interface with users & identify computer related needs and provide appropriate software & hardware support.

· Assist with diagnosing & resolving problems with servers, desktops, networks & all other related equipment.

· Servicing of user’s requests and providing support for all in-house software requirements.

· Administration of the network servers.

· Carrying out the upgrading of the shop systems (POS, network, servers, desktops & related equipment / software).

· Track and maintain accurate records of all equipment, software, incidents, activities and services provided.

· overseeing system administration, network, cybersecurity, and support.
Assist in the disposing of obsolete, defective or non-serviceable equipment.

· Optimize IT infrastructure, including servers, networks, and hardware.

· Implement and monitor security measures against cyber threats.

· Ensure routine backups are performed and the anti-virus software is always up to date.

· Ensure IT practices comply with laws, regulations, and industry standards.

· As and when required, will provide briefing to the users on the usage of the office systems (standard applications, office network and related processes).

· Managing software and hardware installations and upgrades.

· Any other tasks assigned by reporting Director

Requirements:

Bachelor Degree in computer and information system fied

Minimum one year experience

We are looking for an IT Officer to assists the Manager in ensuring the smooth functioning of the Information Technology Department.

• Assists in establishing hardware maintenance programs and procedures in case of system interruptions.
• Assists in ensuring security of data storage and protection.
• Oversees maintenance and handling of equipment used.
• Ensures timely reporting of malfunction or maintenance deficiencies to appropriate area.
• Provides End Users with training and support.
• Prepare updated training materials
• Conducts employee training & schedules periodic review of department duties.
• Perform other duties as may be required by management from time to time.

Requirements:

• Diploma in Computer Science / Diploma in Computer Engineering or related fields
• 1-2 years working experience in a similar capacity in a hotel environment
• Displays initiative
• Customer oriented / created
• Acute attention to details

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Administrative Support: Support OIE team with administrative matters including finance, travel, procurement, and scheduling.
• Procurement: Handle procurement processes in line with the organisations guidelines and processes. Ensure that all purchasing activities adhere to the companys policies and quality standards.
• Budget Management & Reporting: Oversee and manage OIEs budget, ensuring all financial activities are conducted in line with allocated funds. Monitor expenditure and provide timely and accurate financial reports to management for review. Prepare and present regular reports on budgetary performance, procurement efficiencies, and other administrative metrics.
• Travel Coordination: Organize travel itineraries, arrangements, and reimbursement. Liaise with travel agencies and service providers.
• Scheduling: Manage the scheduling and communication of OIE team meetings, appointments, business engagements, and events.
• Executive Assistant Duties: Provide administrative support to OIE Director, including calendar management, correspondence handling, and minute-taking.
• Associated Responsibilities: Providing any other administrative support to OIE team and, where needed, to Office of Partnerships & Engagement team.

• Diploma or Degree with minimum 3 years of relevant work experience.
• Education and/or experience in finance and business administration preferred.
• Demonstrated proficiency in budget management, procurement, and administrative support.
• Familiarity with office administration software such as MS Office, SAP, Prophix.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Good understanding of finance, procurement, travel, and claims processes.
• Good verbal and written communication skills.
• Detail-oriented with a high level of accuracy and efficiency.
• Ability to work independently and with a fast-paced and growing team.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.

• Greet and escort guests to rooms.
• Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
• Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area, including luggage storage and retrieval.
• Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
• Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
• Communicate parking procedures to guests/visitors.
• Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.
• Maintain awareness of undesirable persons on property premises.
• Ensure uniform is clean and professional and maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.