About TSC:

The Stakeholder Company (TSC) is a global technology company that empowers business and organisation leaders to solve complex global issues and create real impact. We provide real-time issue management and stakeholder insights through an AI-driven global sensing system, monitoring issues and global sentiment in their emerging stage and helping organisations be proactive in their strategic approach to those issues.

Our software maps complex stakeholder relationships influencing your customers, your company, your industry, and the world. Stakeholder engagement begins with knowing who and what is influencing the issues you care about. Engaging with TSC gives you access to our Tool, the Data that is pre-populated and curated for you on that Tool, and our Professional Services team to help you navigate that Data.

At TSC, we work with Fortune 500 companies and top NGOs around the world in 100+ countries and across 20+ industries.

About the role:

The finance manager is the CEO’s partner in controlling the business’ financial health. They approach problem-solving in a constructive way and find innovative solutions for the CEO and leadership team. This is much more than just the ability to crunch numbers and produce accurate financial reports. The finance manager needs to possess the analytical ability and know-how to look at those numbers and really understand what the data is saying, then communicate effectively with internal stakeholders to ensure buy-in.

Practically this will involve reporting, analysis and business operations intel in a constructive manner to ensure:

• Finance Leadership

This role essentially heads the finance department. As such, the roles include the plan to invest in and up-skill the finance team, communicating what changes are needed and why.

• Finance Communication

This includes ongoing heads-up of issues that arise, as they arise, through to the CEO and LT for a ‘no surprises’ approach. Communication needs to be more than just reports. Finance needs to sit with the CEO to explain reports and close out on open matters. This also includes creating a strong and positive relationship with TSC investors through active engagement as required.

• Weekly cashflows

High level at least 3 months out. These should be updated each week for things that change (this will mainly be on the revenue side as new deals drop in or receipt timing changes, but expenses should be very predictable). They will include relevant items such as what ageing A/R look like and run-way based on current spending and be accompanied each week by a quick meeting summarising: what’s changed, what the LT need to know, and what are the recommended actions.

• Monthly Reporting Package

Comparison of actual to budget – month and YTD, with analysis and commentary of variances, what we need to do to turn it around. This also includes an updated FY forecast by P&L, cash flow and Balance Sheet, and details of other projects underway (i.e. audit, tax return, Brazil status) and be produced within 5 days from the end of the month (or faster).

This should be formally closed each month with no changes in previous periods – i.e. any changes relating to the past are changed in the current period to avoid losing track of these. This must be accompanied each month with a meeting to run through the key points for the month and the future.

• SaaS-based Reporting

This is tied to and forms part of the Monthly Reporting Package. It should be accompanied by relevant analysis, such as if we adopt a full IFRS (audit) compliant approach for monthly reporting and what other statistics and measures you suggest we provide investors.

Operations and controls

This includes accounting, bookkeeping tasks, managing SKUs and AR and AP in partnership with other team members, managing the audit process, budgeting and budgeting controls.

Things we look for in all our team members:

• Intellectual curiosity for the world around you, technology and our client’s needs
• Solid general knowledge and skills in your core area
• Excellent problem-solving capabilities and adaptability
• Enthusiasm for finding elegant, pragmatic solutions
• Team player – we’re a small, close-knit team, and excellence is expected, as is the capability to take on and own big challenges, solving conventional challenges in unconventional ways without losing your sense of humour and fun.
• Presentation skills with the story you tell and how and where you tell it
• An ability to see the big picture (in graphic detail)

Things you should expect from TSC:

• The best place you will ever work;
• Fast track learning through exposure to various roles across the organisation;
• Honed skill sets;
• Direct access, respect and mentoring from the leadership with interest in your development.
• 20 Days of Annual Leave, medical benefits, and inclusive team culture.

We are committed to equal employment opportunities across cultures, backgrounds, experiences, perspectives, and opinions. We welcome applications from everyone.

JOB RESPONSIBILITIES:

1. Plans for special events and liaises with Marcom to provide input on marketing, including social media and other forms of publicity
2. Coordinates with Culinary, Catering Sales and other F&B Service Teams to ensure maximum productivity for the Bar
3. Selects and purchases liquor and other supplies in order to creates drinks & food menus
4. Reviews menu pricing based on market tread and cost factors
5. Maintains inventory & ensures Bar is well stocked and clean
6. Monitors beverage and food costs; ensures meeting budget and produces positive P&L
7. Responsible for Bar’s cleanliness and equipment in good working condition
8. Works with HR for all staff hires, training, promotion, grievance and disciplinary action.
9. Schedules staff /team duty roster and complies with hotel grooming standard and aligns with hotel core values
10. Responds to guest’s feedback promptly and seeks remedy action immediately
11. Initiates and maintains guests and vendors relationship
12. Reviews and updates Bar’s P&P regularly

EDUCATION AND WORK EXPERIENCE:

1. Diploma in F&B/Hospitality Management or equivalent qualification
2. Minimum 3 years of similar experience in the hotel or free-standing restaurant and bar environment
3. Accustomed to and comfortable with media exposure
4. Ability to work independently and with minimal supervision
5. Highly organised with strong analytic and communication skills

At Baker Tilly Singapore, we welcome highly motivated and committed individuals who share our core values to join us. We are committed to our values of leading by example, delivering quality services with integrity, communicating openly, acting ethically, and fostering a community built around civic responsibility and teamwork.

We are looking for an Office Manager, who will be responsible for the office administrative function of the Group, and will organise and coordinate office administration and procedures, in order to ensure organisational effectiveness, efficiency, and safety. The Office Manager is also responsible for streamlining administrative procedures, inventory control, and administrative staff supervision.

In this role, you will:

• Oversee and manage daily office operations and procedures
• Manage procurement & maintenance of office and pantry supplies
• Manage office facilities, furniture & equipment and maintenance
• Act as liaison between group and building management as well as office services vendors
• Supervise the document management and retention
• Supervise and co-ordinate reception and administrative duties
• Office administrative project and work as and when required

We are looking for people with the following:

• Minimum six years of similar experience
• Meticulous with a keen eye for details
• Good relationship management and problem-solving skills
• Experience in team management
• High integrity, professional, ability to work independently
• Proactive with initiatives, driven and passionate

We regret that only shortlisted candidates will be notified.

We are seeking a dedicated and dynamic Restaurant Manager to oversee daily operations, ensure profitability, and manage a high-performing team. The ideal candidate is both a leader and a team player, capable of driving operational excellence and delivering exceptional customer experiences.

Key Responsibilities:

• Lead daily roll calls to promote operational efficiency, including cleanliness, accurate food order taking, customer service, and promotions.
• Set and communicate key performance indicators (KPIs) related to sales, service, and food quality to inspire teamwork and achieve collective goals.
• Manage restaurant operations efficiently across all shifts, ensuring smooth communication with the kitchen on guest requirements.
• Ensure compliance with licensing, hygiene, health, and safety regulations.
• Manage restaurant budgets, stock levels, and supplies of food, utensils, and cutlery.
• Address customer compliments and complaints in a timely manner, ensuring guest satisfaction.
• Prepare and present reports on manpower and sales.
• Propose improvements to restaurant operations and strategies for increasing sales and reducing costs.
• Handle daily administrative tasks, including guest reports, staff schedules, operations reports, and other paperwork.
• Maintain strong communication with other departments, suppliers, and contractors to ensure smooth operations.
• Assist with recruitment and provide induction and on-the-job training for new and promoted staff.
• Conduct employee performance appraisals, ensuring fair rewards and corrective actions.
• Prioritize staff development through mandatory training, including Basic Food Hygiene and Safety.

Job Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• A passion for delivering outstanding customer service.
• Strong leadership skills with the ability to manage teams in a fast-paced, high-pressure environment.
• Business acumen, results-driven mindset, and excellent organizational abilities.
• Strong interpersonal and communication skills.

Restaurant Manager

La Bottega @346 Joo Chiat Road

Responsibilities:

· Head the management of our Food and Beverage operations.

· Achieve the restaurant’s KPI

· Oversees the quality of food and service and be the main point of contact for all guests satisfaction matters.

• Provides leadership and support to our service team
• Holds daily pre-shift meetings and departmental meetings as needed.
• Approves the schedule and flex day requests for all restaurant staff.
• Reviewing operational challenges from time to time to identify issues obstructing performance
• Proactively taking on additional responsibilities where required.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives
• Be the Face/Go-to Person of the restaurant

Requirements:

· Good people and motivational skills

· Good organizer and planner

· Able to set clear department goals and can manage the operations independently

· Service-orientated

· Ability to operate with flexibility and creativity.

· Well-groomed

· Proactively taking on additional responsibilities where required.

· Fluent with English

· Can think out of the box

· Lead by Example

· A minimum of 5 years’ experience at a managerial level in a restaurant

Benefits:

- End Of Year bonus

- 12 days AL (with increment of 1 day per year until the max of 17 days)

- Monthly Attendance Incentives

- Annual Health Incentives (0 to 2 Mcs - $150 to $800)

- Annual Long Service Incentives from $800 (1 year of service) to $2000 (5 years and above of service

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements. The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants. An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience. Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from School for Tourism and Hotel Management.
• Minimum 2 years’ relevant experience.
• Excellent communication skills in English and ability to speak other language and / or basic understanding of other languages an advantage.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism.
• Prioritises and organises work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Embraces and responds to change effectively.
• Creative and experiential focus.
• Possess good local market knowledge.
• Understands international luxury travelers and their needs.
• International level of quality and non-hotel experience a plus.
• Multi-cultural understanding.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Description

• Upholding the highest service standards with a customer-centric approach
• Contributing ideas to enhance the operational and environmental aspects of the hotel
• Providing top-notch customer service to all guests
• Presenting menus, recommending food & beverages, and promoting specials food & drink items
• Efficiently keying in orders in the Point-of-Sale system, processing payments, and promptly checking bills
• Ensuring cleanliness standards in the outlet
• Assisting the Manager in planning and organizing special events
• Adhering to Food & Beverage safety and hygiene policies
• Continuously inspecting equipment to ensure proper maintenance
• Developing and implementing training programs for junior staff to improve service quality and upselling
• Ensuring comprehensive knowledge of menus and beverages among yourself and junior staff

Requirements

• Candidates with hospitality experience may be considered for the F&B Supervisor role
• Minimum 2 years' experience as a Captain in a high-quality restaurant
• Diploma / Certificate in Nitec / Higher Nitec specializing in Hospitality Services
• Excellent interpersonal and communication skills
• Positive, energetic, motivated, and committed attitude
• Strong knowledge of food and beverage service
• Able to work shifts, weekends and / or public holidays
• Possess valid Food Hygiene Certification

Responsibilities

Patroling & escorting duties

Monitor CCTV, Fire Alarm System, Carpark system

Observe and report any unusual behavior and conduct of the employees or guests in the Hotel.

Monitor all unauthorized vandalism and removal of property

Report any accidents that happened within the Hotel

Create security and fire safety awareness among staff and guests

Inspect all areas for safety and fire hazard & report on findings

Handle work place incidents and do investigations

Objective of the role:

• You will lead initiatives to generate and engage with business partners to build new business for Contract Logistics.

The Role:

• Build relationship networks within client teams, consultants, land developers/agents and suppliers.
• Ability to tie in with country specific solution teams.
• Handle country RFI’s and RFQ’s.
• Build and manage a robust sales pipeline that both credible and transparent, meeting the required sales targets.
• Ability to write up the technical solution aspects of the proposal and support overall proposal write up.
• Understand various costing models, review commercial terms and conditions while aware those potential risks.
• Present solution with executive management teams.
• Ability to work through and analyze client data to be able to build a solution given a certain set of assumptions. Where data is lacking the ability to benchmark against existing operations become crucial.
• Oversee handover from Sales to Implementation and kick start project team.
• Ability to support internal cross divisional solutions/teams in end-to-end solutions.

What Do You Need to Have?

• Candidate MUST possess a Diploma or Degree in Supply Chain, Logistic or any related discipline.
• Candidate MUST possess 5 to 8 years of sales/business development working experience in the Logistic/3PL/Supply Chain industry with experiences in Business Development in Contract Logistics.
• Knowledge of RFQ and Tender procedures.
• Proposal writing skills and knowledge of warehousing, logistics services and supply chain management (both operational and strategic).
• Working knowledge of various costing methods and cost drivers (Fixed/Variable /Activity).

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

We are looking for an organized sales and marketing manager to assist in the advertising and selling of our company's products and to create competitive advantages for our company in the market industry. The sales and marketing manager's responsibilities include generating unique sales plans, creating engaging advertisements, emails, and promotional literature, developing pricing strategies, and meeting marketing and sales human resource objectives. The sales and marketing manager represents the company's brand and drives strategies to increase product awareness by observing the market, competitors, and industry trends.

To be a successful sales and marketing manager, you should have strong interpersonal, leadership, and communication skills. You should also possess an in-depth knowledge and understanding of sales and marketing.

Sales and Marketing Manager Responsibilities:

· Promoting the company's existing brands and introducing new products to the market.

· Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

· Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

· Gathering, investigating, and summarizing market data and trends to draft reports.

· Implementing new sales plans and advertising.

· Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.

· Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.

· Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Sales and Marketing Manager Requirements:

· A bachelor's degree in marketing, mathematics, business administration, or related field.

· 5 years experience in marketing or sales.

· Experience in management may be advantageous.

· Understanding and knowledge of sales and marketing.

· Strong analytical, organizational, and creative thinking skills.

· Excellent communication, interpersonal, and customer service skills.

· Knowledge of data analysis and report writing.

· The ability to understand and follow company policies and procedures.

· The ability to work under pressure.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Job Description:

We are seeking a Technical Project Manager with a strong background in banking, specifically in Anti-Money Laundering (AML) and Know-Your-Customer (KYC) processes. In this role, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements, ensuring the successful delivery of project milestones within scope, time, and budget constraints.

Key Responsibilities:

• Lead business and technology initiatives, ensuring the delivery of project milestones within the agreed-upon timelines and budget.
• Act as a Subject Matter Expert (SME) in Program and Project Management with a focus on the banking sector.
• Leverage your expertise in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Communications, and Requirements Analysis to drive project success.
• Manage the project team, providing clear direction, guidance, and support to ensure a high level of performance.
• Identify project risks and issues, developing and implementing effective mitigation strategies.
• Regularly update stakeholders and senior management on project status, issues, and solutions.
• Utilize KYC system experience (e.g., Detica/NetReveal system functionalities) to enhance project implementation.
• Drive discussions, manage stakeholders, and provide concise management updates throughout the project lifecycle.

Qualifications and Skills:

Experience: Proven experience in Know-Your-Customer (KYC) and Anti-Money Laundering (AML) processes in the banking or financial services industry.

Technical Skills: Hands-on experience with KYC systems (e.g., Detica/NetReveal), including understanding functionalities and technical aspects.

Project Management: Strong background in system implementation project management, with the ability to manage complex discussions and stakeholder engagements.

Business Process Design: Expert proficiency in designing business processes that align with regulatory and organizational standards.

M&A Integration: Experience in M&A Integration Management Office (IMO) and technology integration, including change and communication strategies.

Leadership: Strong leadership and team management skills, with the ability to guide project teams to deliver successful outcomes.

Communication: Excellent communication skills, with the ability to convey technical information to non-technical stakeholders and provide regular project status updates.

Problem-Solving: Strong analytical and problem-solving skills, capable of identifying risks and developing effective mitigation strategies.

Certifications: Relevant project management certifications (e.g., PMP, PRINCE2) are a plus.

has context menu

At Joy Beaute, we believe that true wellness is achieved by nurturing both the body and the mind. Our team of highly trained professionals provide our clients with exceptional care and guidance, ensuring that each client receives personalized attention and tailored solutions to meet their unique needs.

Job Description

The Manager will play a crucial role in managing and overseeing the daily operations. Primary responsibilities will include supervising a team of beauticians, ensuring excellent customer service, maintaining outlet hygiene standards, and contributing to the overall growth and success of the business.

Key Responsibilities

1. Supervise and lead a team of beauticians, providing guidance and support to ensure high-quality service delivery.
2. Conduct regular training sessions to keep the team updated on the latest beauty techniques, trends, and products.
3. Monitor and maintain outlet cleanliness, organization, and hygiene standards in compliance with health and safety regulations.
4. Manage inventory of beauty products and supplies, ensuring timely ordering and stock management.
5. Address and resolve customer complaints and concerns professionally and efficiently.
6. Perform beauty treatments and services as needed, including facials, manicures, pedicures, waxing, makeup, and more.
7. Assist in developing promotional strategies to attract new clients and retain existing ones.
8. Prepare and manage staff schedules, ensuring adequate coverage during peak hours.
9. Maintain accurate records of sales, expenses, and staff performance.
10. Foster a positive and motivating work environment, encouraging teamwork and professional growth.

Roles & Responsibilities

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surrounding.
• Any other duties assigned by supervisor/manager
• Preferably a female candidate.
• Needs to excel in leadership.
• Able to coordinate in daily operation as well as manage people.
• Long working hours from 3pm to 1am.
• Able to start work soon.
• Six days a week

Duties and Responsibilities

· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.

· Attend to guests’ check-outs including resolving any late and disputed charges.

· Process all payment types such as room charges, cash, checks, debit, or credit.

· Assist guests with directions and information regarding property and local areas of interest.

· Coordinate with Housekeeping to track readiness of rooms for check-in.

· Attend to all guests’ requests and queries promptly, politely and efficiently.

· Ensure a high level of customer service is consistently maintained to ensure guests’ satisfaction.

Requirements

· Previous Front Office experience in a similar environment will be an advantage

· Working knowledge of Opera is preferred

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

Reporting to the Restaurant Manager, the F&B Executive will assist to ensure a smooth day-to-day operation of the outlet.

· Extend warm greetings to guest upon arrival and usher them to allocated seats.

· Ensure that mis-en place/side station is all properly set-up before the shift commences.

· Assign responsibilities to team members and offer assistance during busy periods.

· Handle phone enquiries and take guest reservations in a courteous and prompt manner.

· Perform cashiering duties as and when required.

· Supervise and train team members to ensure high service standards are maintained.

· Assist the Manager to enforce all pre-check and check control procedures.

· Monitor the quality and quantity of all food and beverage items served.

· Ensure that work areas and equipment in the outlet, is safe and without risk to health and safety.

· To clean guest room windows, air-con ventilation grilles, walls,
cornices, ceiling boards, light fixtures and its cover

· To shampoo and vaccum carpets of guest rooms, corridors, hotel offices and guests lifts

· To polish marble floor of guest rooms and carried out task according to established procedures

· To change guest rooms and public areas curtains

· To shampoo upholstery of chairs, bed, heads

· To remove rubbish from floors to Bin Centre room and ensure that all rubbish are cleared from all floors on a daily basis

· To hang decorations and arrange potted plants during festivity, food
promotion

· To carry stock, move furniture, television sets, equipment, potted plants as

and when required

• Coordinating daily restaurant management operations
• Delivering superior food and beverage service with an understanding of north indian cuisine and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints

You will deliver a high-quality north indian menu and motivate our staff to provide excellent customer service.

Your responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

SCOPE

The Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The Lady in Red is empowered to take immediate decisions in respect to guest well being.

OVERALL OBJECTIVES

The job of Lady in Red is executed satisfactorily when:

• LQA (Leading Quality Assurance) audit results are 85% and above.
• CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.
• Hotel and Outlets are promoted.
• Guest complaints are minimized and if occur followed up efficient and are reported to Operations team.
• In case of immediate need, the Lady in Red helps with reception duties.

MAIN RESPONSIBILITIES

• Communication of hotel & company philosophy and internal hotel representation.
• Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings.
• Knowledgeable about all VIPs in-house, hotel functions and special events.
• Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, Opera PMS company wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensure information is updated in the guest profile.
• Welcome, facilitate and bid farewell to as many guests as possible.
• Top VIPs MUST be welcomed upon arrival, escorted to their room and bid farewell upon departure.
• Liaise with FOM and GM, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time.
• Obtain as much information about a guest’s stay to be entered in the guest history.
• Welcome visitors to the hotel, assist with general information, internal promotions and directions.
• Handle guest complaints and requests in a polite and efficient manner, give further instructions to the relevant staff if needed to ensure optimal guest satisfaction.
• Maintain a record of all complaints and requests, follow up and inform concerned operating departments.
• Perform special projects and related duties as assigned.
• Walk throughout the hotel recognizing guests and engage with them appropriately.
• Attend & participate in daily briefings as scheduled.
• Report potential and existing hazards and rectified immediately.
• Provide information to all guests regarding the services and possible internal promotions of the hotel.
• Senior Management on any unusual circumstances that might affect guest service and expectation.
• Take decisions on upgrades / comps / rebates etc. as per stipulated hotel policies and procedures.
• Participate in training programmes.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

With a track record of success since 1998, we prioritize Quality, Speed, and Technology to ensure the perfect match between candidate and job opening.

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

Software Project Manager (Momentus Enterprise System)

Job Title: Software Project Manager (Momentus Enterprise System)

Work Location: Downtown Core, Singapore

Job Type: 1 year contract, subject to renewal

About the Role:

The Software Project Manager will be responsible for working closely with business users to understand their processes, identify pain points, and provide insights to build and enhance a new system.

Primary Responsibilities:

· Engage with business users to comprehensively understand their processes, workflows, and provide insights to build and enhance a new system.

· Collaborate with stakeholders to translate business needs into technical requirements and system specifications.

· Identify and analyze existing vs new system technical gaps, pain points and inefficiencies in existing processes that the new system should address.

· Work closely with software developers to ensure they understand business requirements and technical specification.

· Provide continuous feedback and clarification to developers during the software development lifecycle.

· Participate in design and development discussions to ensure the software meets business needs.

· Assist in the creation of user stories, use cases, and acceptance criteria for software development.

· Ensure that developed software aligns with the documented requirements and business goals.

· Identify potential risks and issues during the development process and work with the team to mitigate them.

· Plan and execute User Acceptance Testing (UAT) to ensure software meets client requirements.

· Collaborate with business users to develop test plans, test cases, and test scripts for thorough validation of software functionality.

· Conduct System Integration Testing (SIT) to verify seamless integration with existing systems.

· Document and track defects, issues, and enhancements, and work with the development team to resolve them.

· Ensure that testing activities are conducted in a timely and efficient manner to meet project deadlines.

· Any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirements:

· Bachelor’s degree in Computer Science, Information Technology, or related field.

· Minimum of 3 years’ experience in Project Management with certification in SCRUM.

· Must be well-versed in EBMS System (Momentus Enterprise).

· Must be familiar with hospitality solutions and industry practices.

· Able to communicate messages clearly and concisely.

· Ability to maintain high-quality performance and constantly deliver results in a timely manner.

How to Apply:

Ready to join Thatz? Send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

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LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

Job Descriptions

• Maintain overall cleanliness, tidiness & hygiene of restaurant at all times
• Manage daily reservations
• Welcome & attend to guests' enquiries
• Provide good customer experience. Making guests' feel comfortable & like home
• Explain food & wine menu to guests
• Recommend and take food & beverage order
• Manage inventories and assist in administrative duties
• Wash & wipe dry glasswares
• Events setup & service
• Event Management & Marketing

Job Requirements

• Minimum 5 year of similar job experience in Gastro-Pubs, Western restaurants
• Passionate in ensuring good dining experience for all guests & delivering quality service
• Well groomed, friendly personality with good customer service skills
• Able to work on weekends
• Basic Wine knowledge and proper wine service
• Very organised and resourceful
• Ability to use POS machine
• Good Service Etiquette
• Able to manage and lead junior crew
• Able to handle customer complaint
• Good attitude
• Eager to learn

Benefits

• Bonus subject to performance.
• AL ( 14 Days ).
• OT most of the time not require but if need we will pay OT when come to work for non opening days.
• $200 Split shift allowance per month ( prorated to number of day the employee works )

Working Hours

• Tues - Sat ( 5 working days )
• Sunday Monday and public holiday ( Off )
• 11am - 2pm
• 4:30pm - 10pm

**High proficiency in English (both verbal and written) is a MUST for this post.**

**At least upper-intermediate proficiency in Chinese (both verbal and written) is a MUST for this post.**

Please only submit your resume if you meet these language requirements.

The Role

This is an exciting opportunity for a motivated individual with a strong entrepreneurial spirit. As the Senior Manager of Academic Partnership Development, you will drive strategic collaborations with overseas educational institutions. Our organization offers a dynamic platform and ample resources to challenge yourself, foster personal growth, and achieve impactful results.

If you are passionate about higher education and business development, and eager to deliver tangible outcomes, we encourage you to apply for this exciting opportunity.

Main Duties and Responsibilities

• Conduct market research to identify education programs aligned with market demand.
• Identify suitable overseas higher education institutions, build strategic partnerships, and cultivate long-term relationships.
• Oversee the complete implementation of new overseas educational collaborative

Programs in Singapore.

• Explore and secure government grants to support programs.
• Closely track the latest global and local market trends in higher education, identifying new directions for business development.

Requirements

• Minimum of Bachelor’s Degree or equivalent
• Strong understanding of global higher education markets and programs
• Proven track record of success in business development, particularly in the higher education sector
• Exceptional interpersonal skills, with the ability to engage effectively with stakeholders

At all levels

• High proficiency in English (verbal and written) and upper-intermediate Chinese for business communication
• Results-driven, task-oriented, and passionate about achieving goals
• Willing to travel occasionally
• Prior experience in business development, especially in overseas higher education programs, will be an advantage.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Application Technology Delivery Manager (ADM TDM)

Job Requisition Number: JR42611

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

To support AML Projects for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of KYC and AI related system integration with other AML systems

• Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan

• Communicate complex technical solution to other GTO teams and business users in layman’s terms

• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

• More than 12 years of working experiences in IT industry

• More than 8 years of experiences in technical project management

• At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 8 years of experience in system and software design and UI/UX design

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Preferably experiences implementing or managing AI/ML related project

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location