Job Description & Requirements

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Duties and Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Delivering superior food and beverage service and maximizing customer satisfaction

· Responding efficiently and accurately to restaurant customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

· Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

· Manage the external food hygiene consultant, and the resulting reports

· Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

· They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

· Proven customer service experience as a operation manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software, like OpenTable and Peach Works

· Strong leadership, motivational and people skills

· Acute financial management skills

· B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

We are seeking a versatile senior software manager to develop cutting-edge software solutions to optimize our business operations. In this role, your duties will include supervising junior software developers, analyzing software performance and configuration systems, and managing the deployment and integration of new software. You will also be required to hire new software developers.

To ensure success as a senior software manager, you should possess extensive experience as a senior software manager and a mentor of junior software developers. First-class senior software managers drive software innovation at their companies.

Senior Software Manager Responsibilities:

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Senior Software Manager Requirements:

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• Master's degree in a related field preferred.
• 5 years of experience in software development and team management.
• In-depth knowledge of programming languages such as Python and JavaScript.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Extensive experience in developing, deploying, and integrating software solutions.
• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills.

We are looking for a passionate and solution-oriented senior account manager to be responsible for multiple client accounts. The senior account manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

To be successful as a senior account manager, you should be able to manage and develop your accounts and ensure client satisfaction. Ultimately, an outstanding senior account manager should have strong communication, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals.

Senior Account Manager Responsibilities:

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Senior Account Manager Requirements:

• Bachelor's degree preferred.
• 2+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.

Job Description

· Serve as the primary contact point for customer needs and requirements.

· Provide onboarding support for new customers, helping them better understand and use the product to enhance satisfaction and retention.

· Demonstrate a proactive problem-solving mindset, addressing customer issues promptly and effectively.

· Build and maintain long-term customer relationships through regular follow-ups and communication, fostering customer loyalty.

· Collaborate closely with product development and sales teams to gather customer feedback, suggest product improvements, and continuously enhance products and services.

· Analyse customer usage data to identify renewal and expansion opportunities, drive value-added services, and promote product upgrades to maximize customer lifetime value.

Job Requirements

· 3 years of experience in customer success management or customer support within the SaaS, EdTech, or OA system industries.

· Bachelor's degree or above, with a preference for majors in marketing, business management, information technology, or related fields.

· Proven experience in customer success management for SaaS products, with a solid understanding of SaaS customer needs and service models.

· Proactive, resourceful, and able to manage multiple tasks in a fast-paced environment.

· Strong communication and interpersonal skills, with the ability to clearly explain concepts and solutions.

· Detail-oriented with excellent organizational skills to manage documentation and client interactions effectively.

· Proficiency in English and Mandarin, enabling effective communication and collaboration with staff at the China branch.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Senior Relationship Manager (Onshore).

Principal Responsibilities

• Focus on nurturing and activating portfolio of clients to fund up to Premier Balance
• Encourage and educate clients to adopt a Digital First approach with focus on minimizing in branch activities while educating customers to transition to digital and remote channels (For low value activities)
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively rec

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.ognizing customers' personal banking and wealth management needs

5k2025RMSG

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Salary: $4000 per month

Working Days: Monday - Friday (may require to work on weekends and time off to be provided accordingly)

Working Hours: 9am - 6pm (may change due to event)

Location: National Library (may require to visit islandwide libraries - public transportation during working hours)

Contract Period:

Staff 1 : 1 Feb 2025 - 31 Dec 2025

Staff 2 : 1 Apr 2025 - 28 Feb 2026

Job Responsibilities:

Create and flesh out volunteer roles for public libraries that align with operational needs, and establish clear responsibilities and expectations of volunteers

Develop and implement strategies to attract, recruit, and retain volunteers for public library initiatives, focusing on building a reliable and stable pool of regular contributors

Conduct onsite visits to libraries to assess volunteer operation at branches and identify areas for improvement.

Review and refine onboarding processes and approaches for all volunteers, both new and experienced

Implement volunteer orientation programmes, including targeted training sessions, where applicable

Plan and coordinate volunteer networking sessions to strengthen commitment among volunteers.

Foster an environment of cooperation among volunteers

Job Requirements:

At least 3-5 years of relevant experience in volunteer management/engagement.

Resourceful; willing to experiment, work with limited resources

Good interpersonal skills, enjoys engaging volunteers interacting with people from diverse backgrounds and age levels

Experience in recruiting, training, supervising, and engagement of volunteers

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

https://go.persolkelly.com/home

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

• The Manager is responsible for all aspects of assigned outlet operations as well as financial performance.
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our client is known for creating distinctive jewelry that merges traditional Italian craftsmanship with contemporary style.

• Build strong client relationships and drive sales to meet and exceed monthly targets.
• Maintain store standards, deliver excellent customer service, and resolve any issues quickly.
• Plan and manage in-store promotional displays and customer events to boost engagement and sales.
• Oversee budgets and daily operations to keep costs down and ensure smooth store functioning.
• Hire, train, and develop staff to keep the team motivated and performing at their best.

Requirements:

• GCE ‘N’ Level and above.
• At least 5 years of experience in managing sales teams in the luxury fashion industry.
• Proven ability to drive sales and meet targets.
• Strong skills in team management and motivation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Purpose

You will be supporting the Claim Team (Shield, Life, Critical Illness, Disability, Personal Accident, General Insurance) to resolve policyholders’ and distribution representatives’ issues relating to claim matters and effectively promote good customer service experience.

The Job

• Ensure claim enquiries and requests received through emails are responded within the expected turnaround time
• Where required, ensure calls to policyholders and distribution representatives relating to claim decisions are promptly rendered
• Assist in call out to distribution representatives and/ or policyholders, to provide basis of decision, for concluded claims. To be able to hold and manage the conversations well, to engage and explain the basis of claim decisions
• Assess and manage appeals, feedbacks and general complaints received from emails. Escalate higher level complaints to Managers and his/ her immediate supervisors
• Resolve any escalated cases assigned by Unit Head
• Recommend new methods to improve operational effectiveness and customer experience
• Guide junior staff members
• Other projects or ad-hoc assignments/ tasks delegated by the Unit Head
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

• Degree holder, candidates with Professional Certification in Insurance (i.e. M9, M5, CHI, BCP, PGI) will be an added advantage
• 1 year of relevant working experience in complaint handling will be advantageous
• Experience in insurance industry with claim knowledge would be advantageous (with at least 1
• year as people manager)
• Strong communication (both oral and written) and interpersonal skills
• Good listening skills
• Good stress management skill
• Able to work as a team
• Meticulous and quality service oriented
• Professional in any work aspect
• High level of integrity, take accountability of work and good attitude over teamwork
• Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

The ESG Consulting practice comprises professionals passionate about making a positive impact through advising KPMG clients on environmental, social and governance (ESG) matters to improve business resilience and increase business value. Key services include decarbonisation, sustainable finance, energy transition, due diligence, transition planning, risk and governance and reporting.

Together with other professionals, you will:

• Drive the growth of the ESG Consulting practice by providing expert advice, guidance and solutions to organizations and businesses seeking assistance in the specific area of ESG.
• Leverage your knowledge, skills and experience in the ESG domain to help clients solve business problems, improve operations and achieve their goals such as regulatory compliance, productivity and resource allocation, or revenue growth.
• Undertake activities such as:Developing proposals for submission to client and participate in pitch meetings
  Research on client and market practices to determine current actions and behaviours to establish performance benchmarks,
  Conduct capacity building workshops briefings and seminars to facilitate knowledge transfer
  Use technology and tools to analyse data to identify problems within a business and determine the most effective strategies for resolving those issues
  Compile findings into reports and presentations to explain findings and recommendations, and/or
  Oversee the implementation of recommendations or provide on-going advice
  
• Build rapport and relationships with internal stakeholders and clients.
• Ensure risk management procedures are carried out in accordance with the firm’s guidelines and requirements.

We are looking for professionals who:

• Are enthusiastic about being part of and building a strong, impactful consulting practice,
• Have a minimum of 8 - 10 years experience in a relevant role,
• Have strong educational qualifications in the fields of finance, engineering, or environmental science,
• Have worked as a consultant or has the intent to nurture a career in professional services,
• Is adept at developing presentation materials to a high quality quickly, leveraging the Microsoft Office suite, tools and technology,
• Has excellent interpersonal and communication skills, works well with others
• Has strong work ethic, strong project management and independent problem solving skills

Clyde & Co are inviting applications from Accounting professionals who have 6 years' relevant experience in audit and/or in-house controllership roles. This Singapore based role is offered on a full-time, permanent basis within the Clyde & Co APAC Finance Team.

About the role

The Regional Manager- Financial Controller will own and evolve a Financial Control Framework that ensures our accounting records are complete, accurate and our disclosures comply with local and international reporting standards . This role will provide technical accounting support and guidance across the APAC finance teams as well as lead local initiatives and the APAC work stream of global Controllership projects.

The Regional Manager- Financial Controller reports to the Head of Financial Control, Operations & Planning, APAC. This role works closely with the Finance Operations teams in the region and is akey contact point for Tax advisors, auditors and Controllership colleagues in the London office and other regional offices.

Key Responsibilities

• Ongoing review and maintenance of accounting treatment in line with local regulations, commercial drivers and firm policy
  • Provide technical accounting support and guidance to respective APAC finance teams
  • Perform technical accounting research as needed
  • Liaise with London, usually the Central Controllership team
• Responsible for the completeness, accuracy, validity and disclosure of all account lines:
  • Review preparation of monthly journals
  • Oversee regular reconciliation to source
  • Answering queries from Central Controllership team by providing required data and/or business analysis
  • Design, implement, document and operate processes that meet the firms evolving processes for account ownership and upstream attestations
• Client monies
  • Responsible for the integrity of client money, in line with SRA regulations
• Cash management
  • Consolidate and review monthly cash flow funding forecasts provided by each country
  • Identify and exploit opportunities to streamline the process via standardisation and optimal use of our accounting systems
• Continuous improvement
  • Ongoing review and enhancement of end to end Financial Control and Reporting processes
  • Optimising standardisation and operating efficiency; developing best practice tools and templates that streamline not only monthly posting activity but also quarterly forecasts and annual budgets
  • Regular review of APAC control frameworks to maintain design and operating effectiveness
  • Driving regional and/or global projects to successful outcomes - stakeholder communication, regional analyses, data requests, solution design, testing and training
• Regulatory Compliance
  • Maintain a diary of annual regulatory submissions across the region; audit, tax, company filings etc
  • Lead and oversee the statutory audits, Partnership tax and corporate tax across the region by:
    • Managing day to day relationships with external auditors and tax advisors
    • ensuring timely filing and reporting to regional regulators as well as Group
    • Statutory audits:
      • reconciling management to statutory accounts
      • maintaining excel models that generate Annual Report pro formas and the schedules for notes to accounts from the trial balance and other inputs
• When requested, support a range of Financial Planning and Analysis activities:
  • Supporting the annual budget and quarterly forecasts - generating capture templates, regional consolidation and system uploads for cashflow reporting, leases and regional provisioning
  • Developing best practice tools and templates

Competencies

• Able to prioritise and organise, ensuring all tasks are completed at the right time, scope and quality with a minimal level of rework or duplication
• Able to work independently, under general direction, and create organised work plans and output requirements in timely manner
• A strong concern for quality - good business judgement and excellent attention to detail
• Track record of successful innovation; introducing new ideas and techniques to optimise process, controls and other practice
• Collaborating across teams and offices to achieve successful outcomes with the appropriate levels of support and challenge
• Committed to personal growth; keen to grow the role and progress their career in a dynamic environment.

Qualifications and experience

• A minimum 6 years' experience with combination of at least 3 years in audit and 3 years in house controllership roles, legal services experience preferred
• Tertiary qualifications at degree level in Finance/Accounting/Business essential
• CA/CPA qualified
• Strong analytical and technical accounting skills
• Excellent written and verbal communication skills
• Highly advanced knowledge of Excel, 3E knowledge preferable.

About Clyde & Co

When you work at Clyde & Co, you join a team of 490 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide.Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one,excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering, and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

For more information, please visit www.clydeco.com

We offer a range of tailored benefits and support, including discounted private health insurance, first class family leave offering, and wellbeing initiatives.

Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.

Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice .

Clyde & Co will not accept agency submissions unless the agency has specifically been contacted by a member of the recruitment team.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Responsibilities

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage?

Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

Our Infrastructure Engineering organization build and operate hyper-scale datacenters, manage the life cycle of server fleet, allocate cloud resources and create various cloud solutions, and provide infrastructure services including widely distributed Content Distribution Networks (CDNs). The Infrastructure Platform team build and leverage various platforms and toolings to manage and interact with our infrastructures and services, including end-to-end capacity delivery, asset management, data center infrastructure management, system engineering, server fleet management, financial operation, governance, risk, and compliance, etc. To support the fast growth and improve operation efficiency, these platforms need to be feature rich, easy to use, scalable, agile and compliant to with policies and procedures.

Responsibilities:

- Work collaboratively with engineering, UI/UX, and other cross-functional teams on cutting edge technologies to define infrastructure platforms.

- Understand the cloud and physical data center ecosystem, market, competition, and user requirements in depth.

- Evaluate industry innovations and technology platforms, and identify partnership and collaboration opportunities. - Decompose complex solutions into iterative chunks of work, and make the difficult and high-judgment trade-offs between features and time-to-market.

- Create strategic product roadmaps, coordinate and manage the product development schedule.

Qualifications

Mininum Qualifications:

- Master’s degree (or Bachelor's degree with 3+ years of experience) in Computer Science or related engineering fields.

- More than 5 years experience in building/shipping cloud and infrastructure products, and familiar with product development life cycles.

- Hands-on experience in designing and managing data center and server delivery, asset management software and services.

- Experience in driving product vision, go-to-market strategy, and design discussions.

- Experience with agile project management and tools such as Jira.

- Strong communication skills to manage a large degree of interaction with cross-functional teams and customers.

- Ability to influence multiple stakeholders without direct authority.

- Ability to articulate product requirements per the audience (high level to deep low level technical).

- Good understanding of cloud and physical data center business and lifecycle management.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our client is an established industrial multinational player and is seeking a HR Services Manager to be part of their Shared Services team to manage end-to-end on the full spectrum of Shared Services on a global scale.

Some of the key responsibilities will include:

• Oversee full-spectrum HR functions, including recruitment, performance management, compensation, benefits, payroll, employee relations, and staff administration (e.g., confirmations, promotions, onboarding/offboarding).
• Implement HR policies, systems, and talent management initiatives to align workforce management with company goals, driving operational improvements and organizational development.
• Manage and track the annual HR budget, promote a culture of continuous improvement, and ensure effective change management across HR processes.
• Provide guidance to line managers on HR matters, support decision-making and performance management, and leverage government workforce initiatives to drive organizational growth.

To be eligible for this role you will require:

• A minimum of a Degree in Human Resource Management or a related field
• At least 8 years of experience in HR Shared Services, with focus on Payroll
• Professional HR certifications such as IHRP, SHRM will be highly desired.
• Strong interpersonal and communication skills
• Strong analytical and problem-solving skills.
• Sound knowledge of country-specific employment laws and regulations.

Please contact Lucy James by emailing your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.

EA License Number: 16S8131

Recruiter License Number: R24125836

Direct Responsibilities

• Transversal BA / PM for the Program with focus on gathering requirements and preparing high level functional specifications
• Prepare, maintain and manage project plan, delivery coordination and governance
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries
• Test management for the front to finance chain
• Stakeholder management, running program governances, regular operational and working committees

Technical & Behavioral Competencies

• Ability to understand transversal architecture in a Capital Markets context
• Basic technical analysis skills on systems interfacing, identify gaps and propose resolutions Knowledge on Trade life cycle
• Ability to work with stakeholders across geographies
• Previous experience in working in Matrix organizations
• Understanding of Equity Derivative Products and Lifecycle events

Specific Qualifications (if required)

• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• Minimum 5 Years of Business Analyst / Project Management Experience.
• PM experience with CXO level stakeholders as sponsors.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Premier Relationship Manager (Offshore).

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Work closely and collaboratively with wealth corporate account manager to acquire EBS clients
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Respond to customers’ queries on home loan and other international banking needs and refer them to the right channels as appropriate
• Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• The successful candidate has strong academic qualifications and over 1 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio for Offshore clients
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

5k2025RMSG

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

In your role as Manager, you will:

● In charge of coffee/ tea counter. Know how to make traditional coffee and tea, toast bread

● Manage your café responsibly and profitably!

● Lead and take pride in the appearance of your café, maintaining a clean and organized environment, in accordance with health and safety regulations.

● Ordering of goods needed by cafe

● Oversee all financial matters honestly, efficiently, and accurately. Closing counter daily

● In charge of managing all the stalls in the café and the staff

● Working hours 7 am to 7 pm , 6 days week

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

The People, Performance, Culture (PPC) team contributes to making KPMG a great place to work by implementing best-practice programmes to attract, recruit, develop, groom and retain the best and brightest talent. The team looks after the full HR spectrum including but not limited to recruitment, manpower planning, performance and talent management and staff communications.

As a People Services Manager within the HR People Services function in KPMG, your duties will include but not limited to:

• Lead the team in providing excellent HR support to employees, addressing their inquiries, and resolving issues promptly.
• Provide coaching and advice to junior team members
• Establish and monitor service level agreements (SLAs) and key performance indicators (KPIs) to measure team performance and ensure timely service delivery.
• Evaluate effectiveness of HR systems and processes against requirements, objectives, and user needs
• Recommend and improve HR processes, systems to ensure consistent service delivery.
• Implement and leverage technology to enhance HR service efficiency and effectiveness.
• Manage change management efforts related to HR process updates and technology implementations with team members and stakeholders.
• Monitor team adherence to HR policies, procedures, and guidelines.
• Stay updated with statutory and compliance requirements to ensure HR processes are aligned.

Job requirements

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• In-depth knowledge of HR processes
• Strong analytical and problem-solving abilities
• Excellent interpersonal and communication skills, enabling effective collaboration with stakeholders
• Proficiency with SAP SuccessFactors Employee Central will be advantageous