Job Description:

- At all times, to keep the store organized, clean, and attractive to customers.

- To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.

- Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed

- To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments.

- To achieve assigned target and goals set by company.

- Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate

JOB REQUIREMENTS:

- At least 1 year proven experience in managing a clinic/beauty salon or similar role

- Knowledge of the best practices for running a clinic

- Ability to handle customers' requests and complaints with grace

- Sales oriented and customer focus

- Professionalism, independent and initiative with strong self-motivation

- Excellent written and verbal communication skills in both English & Mandarin

- Positive thinking and attitude

- Ability to establish effective policies and procedures, and maintain high service delivery standards

Job Highlights:

- Competitive salary

- Opportunities for professional development and advancement

- Good working environment

Responsibilities:

- Develop marketing strategies and plans that align with the company's business objectives.

- Oversee and manage the marketing budget, ensuring optimal allocation of resources.

- Conduct market research to identify trends, customer needs, and competitive analysis.

- Lead the creation and implementation of marketing campaigns, including digital marketing, social media, email marketing, and traditional advertising.

- Monitor and analyze the performance of marketing campaigns, using metrics to refine strategies and improve ROI.

- Manage and mentor the marketing team, providing guidance and professional development opportunities.

- Coordinate with external agencies and vendors as needed.

Requirements:

- Bachelor's degree in Marketing, Business Administration, or a related field.

- Proven experience as a Marketing Manager or similar role.

- Strong understanding of digital marketing, social media, and web analytics.

- Excellent communication and leadership skills.

- Ability to think creatively and innovatively.

- Strong analytical and project management skills.

- Up-to-date with the latest trends and best practices in marketing and measurement.

- Must proficiency in reading and writing in English and Mandarin.

- Experience in TCM clinic management is highly desirable.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers
and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering
employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades
Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to Refresh Group’s PDPA and e2i’s PDP https://www.e2i.com.sg/pdpa/ ."

- Min. 15 years relevant local experiences in Civil Engineering Projects

( Preferable 10 yrs of local experience in Pipejacking works )

- Degree in Civil Engineering recognized by the Professional Engineer Board (PEB)/ Building Construction Authority (BCA) is a must or

- Possessed RE Cert

- Singaporeans are welcome to apply

Duties & Responsibilities
- - Min. 10 years relevant local experiences in Civil Engineering Projects ( Insfrastructure/ Sewer & Drainage/ Road works etc )

- Preferable in LTA/ PUB projects

- Degree in Civil Engineering recognized by the Professional Engineer Board (PEB) or Building Construction Authority (BCA)

- Possessed RE/ RTO Cert

- Singaporeans are welcome to apply

- Other adhoc duties assigned from time to time.

Requirements:

- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.
- Qualifications accepted by the Commissioner of Building Control for registration as Resident Engineer
- At least 10 Year(s) of working experience in the LTA/ PUB projects is required for this position.
- Proficient in AutoCAD, MS Project, MS office.
- Fluent in written and spoken English.
- Willing to work on Saturdays

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• 
  
• • Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• 
  
• • Health and safety of the workforce.
• 
  
• • Carrying out and attaining the mission and the goals of the business unit managed.
• 
  
• • Development of a superior workforce.
• 
  
• • Development of the department.
• 
  
• • Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• 
  
• • Personal ongoing self-development and personal growth as an employee.
• 
  
• • Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• 
  
• • Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• 
  
• • Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• 
  
• • Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• 
  
• • Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• 
  
• • Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• 
  
• • Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• 
  
• • Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• 
  
• • Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• 
  
• • Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• 
  
• • Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

Wealth Manager

Role:

Become a part of our team and start a fulfilling career where you'll make a real difference in the lives of your clients. We are dedicated to delivering exceptional financial guidance and services, empowering our clients to reach their financial goals and ensure a secured future.

If you love making a positive impact and enjoy working in a client-focused environment, this is the opportunity for you.

Responsibilities

1. Client acquisition through various prospecting strategies.

2. Review prospective/existing client portfolio.

3. Propose solutions and planning for client investment and insurance needs.

4. Client management and retention.

5. Attend and respond to customer queries professionally.

6. Service and review financial portfolios in maintaining a long-term customer relationship.

What you will Learn:

We offer customized learning tracks according to individual development within the group, that offer structured & diverse learning modules.

Comprehensive on the job training will be provided continuously for professional development and career advancement in the financial services.

These programs are specifically designed to equip you with in-depth business knowledge, technical skills, and interpersonal skills.

You will be required to attend a number of compulsory programs; including a comprehensive business induction and other regional development program

Requirements

· Diploma or Degree from a recognized institution in any field

· Passionate to make a difference

· Adventurous, driven with entrepreneurial spirit; creative problem solver with an open mind

· Outspoken with excellent communication & interpersonal skills

· Equally motivated by working independently as well as collaborating in a team

BENEFITS

• Competitive compensation package(Monthly allowance, Incentives, Quarterly Bonus and Year End Bonus)
• Various incentive trips
• Recurring income
• Professional development

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

• Execute the project to specifications, budget and time scale.
• Good knowledge and experience of condominium and deep basement construction.
• Establish and/or approve project objectives in conjunction with the Director.
• Co-ordinate with other departments on issues relating to the project.
• Liaise and co-ordinate with the Client / Engineer and their representatives on issues affecting the project.
• Identify training needs of project staff and arrange to provide appropriate training including training at site.
• Review material quotations and subcontract quotations.
• Approve material requisitions for the project within his limits of authority.
• Review all variations and claim submissions.
• Ensure all quality system documentation required including Project Management Plan, Project Quality Plan and associated method statements, Work Procedures and Inspection & Test Plans are prepared.
• Approve the Project Management Plan, Project Quality Manual and other project specific documented procedures.
• Chair the Project Quality System Review meetings as required.
• Appoint staff to be responsible for control of documents and records, control of inspection, measuring and test equipment and control of temporary works design and construction.
• Ensure that are activities are carried out to the highest HSE & Quality standards.
• Negotiate price, special conditions and addenda with all sub-contractors including nominated sub-contractors and vet sub-contract documents.
• Agree Final Accounts with sub-contractors and the Client in conjunction with the Director.
• Ensure those bonds, warranties and guarantees required are obtained and submitted and/or retained in accordance with the Contract requirements.
• Review and agree sub-contractors’ interim payment certificates against works completed

Assistant Manager – Apply only if you can work in highly stress and fast pace environment

Are you prepared for the toughest challenge of your career? We're seeking an Assistant Manager who thrives under pressure, embraces long hours, and can juggle more responsibilities than a circus performer.

What to Expect

Non-stop action: Think fast-paced, high-stress, and always on your feet.

Late nights and early mornings: Say goodbye to regular sleep schedules.

Demanding customers: Bring your thick skin; you’ll need it.

Motivating staff while dealing with their quirks and drama.


The chance to work in a F&b establishment that’s "never boring."

An opportunity to prove your resilience and grit every single day.


Who You Are

You love challenges (or you’re a bit of a masochist).

You’re okay to deal with a lot of hard work.

You find joy in solving impossible problems on the fly.


If you believe you’re up for the challenge, we dare you to apply. (Warning: Not for the faint-hearted.)

Key Responsibilities:

• Proficient in estimating software, including in connection with BIM and Autocad is a must.
• Plan and deliver projects, commissions, and professional assignments.
• Lead as the primary project manager on one or several projects.
• Maintain effective communication channels to ensure all project information is available for successful completion.
• Undertake project management services with minimal supervision.
• Deliver all project outputs in an accurate and timely manner.
• Manage project financials, including fee forecasting and reporting.
• Represent the company professionally in meetings, negotiations, and client correspondence to foster strong working relationships.
• Write and interpret reports on work in progress.
• Contribute to proposals and proposal writing for clients.

Requirements:

• Bachelor’s degree in Project Management, Building/Construction Management, Building Surveying, Engineering, or equivalent.
• Over 5 years Experience in Autocad and BIM drawing.
• Over 10 years of relevant managerial experience in managing multiple projects.
• Experience in client reporting and relationship management.
• Pre- and post-contract experience.
• Excellent technical writing, client-facing, and communication skills.
• Experience managing qualified staff and distributing workload.
• Experience in design management.
• Expertise in project financial management and cash flow forecasting.
• Experience in Microsoft Word and Microsoft Excel

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Diploma in Business, Operations

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Responsibilities

• Assist project managers in project implementation, planning, budget coordination, oversee, documentation for all the assigned projects
• To perform site survey, drawing and schedule installation works
• Liaise and coordinate with clients, subcontractor, supplier and building management
• To oversee, monitor and schedule work assignment to worker
• Supervise the site progress including attend meeting
• Ensure service delivery and timely submission of reports for the completed project
• Check and verify the project claim before claim submission
• Maintain and update of inventory record
• Any other ad-hoc duties as assigned

Job Requirements:

• Diploma, preferably in Engineering discipline.
• Must possess good oral and written English communication skills.
• 10 years relevant experience in project operations or plant maintenance
• Able to work under pressure & meet internal & customer deadlines, independent, strong commitment & good interpersonal skills
• Ability to plan and manage multiple tasks with good attention to details

Program Manager, Supplier Operations

How you'll help us Keep Climbing (overview & key responsibilities)

This position reports directly to Delta MRO Manager. This position will be on-site at MRO locations performing HMV maintenance activities.

Day to day primary responsibilities include:
Review/negotiate solutions to issues related to cost, project timelines, work scope, compliance and safety. Ensures timely and cost effective strategic, analytical, and tactical support of day to day operational requirements. Responsible for ensuring compliance with all Delta and FAA policies and procedures. This is a safety sensitive role which will require drug testing of the selected individuals. Practices safety conscious behaviors in all operational processes and procedures.

What you need to succeed

* Must be AMT or higher classification and possess a current A&P license.
* Consistently makes safety and security, of self and others, the priority
* Embraces diverse people, thinking and styles
* Strong business acumen including structured problem solving, analytical skills, data analysis and solid understanding of business management concepts.
* Possess strong operational, technical and leadership skills.
* Awareness of regulatory requirements regarding MRO operations.
* Thorough understanding of FARs, Deltas Policies and Procedures, TOPP compliance standards, operations, maintenance and reliability programs.
* Excellent organizational and interpersonal skills (both internal and external).
* Highly motivated and have ability to support business directives to reach common goal.
* Possess broad experience in airline operations including a proven technical and troubleshooting background.
* Must have experience with Microsoft Office (Access, Excel, Word, PowerPoint, MSProject).
* Must have working knowledge of Tech OPs information systems: MIRS, GEM, SAP and TechOps homepage navigation.
* Must be willing to travel 100% as required based on assignment needs of the department
* Develops both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being

What will give you a competitive edge

* Bachelor’s Degree or 5 plus years of relevant experience

*10 years experience with Delta Air Lines paperwork and procedures
* HMV experience
* MRO experience preferred

We are representing our client in the healthcare and lifesciences industry to hire for a Production Manager.

Responsibilities:

• Manage manpower, materials, and production planning to ensure timely deliveries.
• Supervise packing staff and evaluate their performance.
• Collaborate with departments to meet company goals and budgets.
• Maintain inventory accuracy and a safe, organized shop floor.
• Drive process improvements and ensure compliance with ISO, GMP, and safety standards.
• Report production metrics and handle other tasks as assigned.

Requirements:

• Diploma or Degree in Production Management or a related field.
• Strong written and verbal communication skills.
• Familiarity with SAP is an added advantage.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Head of Operations

Job Responsibilities:

• Involving in implementing strategies for operational management and development to meet organizational plans and goals
• Provide timely, accurate and complete reports on the operating condition of the company
• Operations Management
• Motivate and lead to achieve profitability and business objective
• Provide day-to-day leadership and management, groom and build a team of motivated professionals for the company aggressive expansion plan
• Oversee and ensure smooth running of all aspects of operations
• Define processes and monitoring systems to ensure quality and services are adhered to a high quality standard

Requirements:

• Self-driven, excellent communication, organization and leadership skills
• Strong business and financial acumen to drive revenue
• Strong cost management, analytical and conceptualization skills
• At least 5 years of managerial experience

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Job Summary/Objective:

We are seeking ambitious individuals eager to grow into future leaders. This role offers exceptional personal and professional development through a dynamic training program led by experts in macroeconomics, investing, digital marketing, and public speaking. Ignite your leadership potential and entrepreneurial drive as you embark on an exciting journey of growth and impact with us.

Job Highlights:

• Exceptional work-life balance and a thriving, positive work environment that fosters personal well-being and professional growth
• Comprehensive paid training program provided, equipping you with the skills and knowledge needed to excel in your role and achieve career success

Responsibilities and Duties:

• Optimize client accounts to deliver lasting value and success.
• Build strong client relationships through exceptional service and support.
• Pursue personal growth as a leader in the dynamic field of personal finance.

Qualifications and Requirements:

• Entry-level position.
• Minimum diploma qualification.
• Must be 21 years or older (MAS requirement).
• Positive attitude, self-motivated, and financially driven mindset.

Compensation and Benefits:

• Competitive salary up to S$10,000 with attractive bonuses.
• Performance-based rewards and recognition.
• Regular Monday-Friday schedule with a professional dress code.
• Variable bonuses for exceptional contributions to company success.

Working Conditions:

• Dynamic and positive company culture fostering creativity and leadership.
• Flexible working hours and schedule control for better work-life balance.
• Vibrant, healthy work environment promoting support and knowledge sharing.
• Opportunities to unleash creativity in leadership management.
• Travel opportunities for business and leisure, expanding horizons.
• Supportive work environment prioritizing personal well-being and growth.

COMPANY OVERVIEW
Our client is a prominent global IT service provider that excels in custom software design, IT consultancy, and infrastructure management. They deliver high-performance, large-scale systems like API Gateways and message queues, ensuring smooth global operations and enhanced system reliability. Their comprehensive IT solutions help businesses eliminate challenges, optimize resources, and boost productivity.

JOB RESPONSIBILITIES

• Lead or co-lead projects in a PM or co-PM capacity, ensuring successful delivery through effective management.
• Provide technical expertise in IT domains (infrastructure, networking, applications, APIs) tailored to client needs.
• Gather, analyze, and document business/system requirements while aligning project directions with stakeholder objectives.
• Manage vendors and partners, ensuring effective communication, timely deliverables, and quality outcomes.
• Maintain consistent communication with all parties to monitor progress, address issues, and provide solutions.
• Support team members, ensure compliance with policies and standards, and manage project documentation.
• Perform additional duties as required.

JOB REQUIREMENTS

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Preferred PMP, PRINCE2, TOGAF, ITIL, Scrum or any relevant industry certification.
• 10+ years of experience in IT/Digital Transformation, including 5+ years in consulting or leadership roles and as a system architect.
• Skilled in project management, delivering projects with strong organizational and planning abilities.
• Excellent communication, collaboration, and problem-solving skills to drive stakeholder engagement and business success.
• Adaptable to change, with expertise in SDLC, waterfall, and agile methodologies.
• In-depth knowledge of IT trends, technologies, and tools, with experience working across diverse teams and cultures.
• Willingness to travel overseas, up to two weeks per month.

Working Location: Singapore

Apply online or feel free to contact me directly (via email:[email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Syahirah Binte Ahmad Ja'afar (R22105331)

JAC Recruitment Pte. Ltd. (90C3026)

Our client, a leading firm with Asia presence is seeking to recruit an IT Manager for their helpdesk division.

Location: Central Singapore

Job Responsibilities:

• Lead the IT help desk team to provide first and second level technical support for end users to resolve system related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• To ensure that the standard ITIL based service delivery processes are well adhered to
• To identify opportunities to improve, optimize and automate current workflows and services for the firm
• To work across the Applications, Infrastructure and Security teams to resolve cross-functional issues
• To provide training and creating awareness to users on adoption of new technologies and initiatives, including creating user guides and training materials
• To guide the team on how to resolve the issues by identification of the root cause
• Other duties as assigned

Requirements:

• Degree in Information Technology, Computer Engineering or its equivalent
• Possess at least 7 to 10 years of relevant working experience in the IT industry
• Experience with IT service management tools, incident tracking and prioritization
• Experience in Microsoft Configuration Manager or Prior experience in SCCM is preferred
• ITIL certification level 2 would be an advantage
• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of Anti-Virus protection console
• Online collaboration tools (MS Teams, Cisco Jabber, WebEx, Zoom, etc.)
• Good written and verbal communication

JOB DESCRIPTION

- Develop and update the bar menu, incorporating creative and unique cocktails, wines, beers, and non-alcoholic beverages.
- Stay updated with industry trends, new ingredients, and emerging techniques to continuously enhance the beverage offerings.
- Collaborate with the management team to set pricing strategies and achieve financial objectives.
- Conduct regular tastings and evaluations to maintain consistency and quality of beverages.
- Ensure smooth and efficient bar operations, including opening and closing procedures, inventory management, and cash handling.
- Monitor and maintain stock levels of spirits, wines, beers, mixers, garnishes, and other bar supplies.
- Implement effective systems for stock rotation, storage, and waste reduction to maximize profitability.
- Oversee the maintenance and cleanliness of the bar area, equipment, and glassware.
- Ensure compliance with all applicable laws, regulations, and licensing requirements related to alcohol service.
- Leadership and Training:Lead and inspire the bar team, providing guidance, training, and ongoing development opportunities.
- Conduct regular staff meetings to communicate updates, share knowledge, and address concerns.
- Foster a positive and collaborative work environment, promoting teamwork and a strong service-oriented culture.
- Set performance standards, provide regular feedback, and conduct performance evaluations.
- Handle any staffing issues, such as scheduling, hiring, and disciplinary actions.
- Interact with customers in a friendly and professional manner, creating a welcoming and engaging bar experience.
- Maintain an extensive knowledge of beverages, including ingredients, flavor profiles, and pairing recommendations.
- Assist customers in selecting beverages, providing recommendations, and offering personalized service.
- Handle customer inquiries, concerns, and complaints promptly and with exceptional care.
- Continuously strive to exceed customer expectations and enhance the overall guest experience.
- Safety and Compliance:Ensure compliance with all health, safety, and sanitation standards to maintain a clean and safe bar environment.
- Train staff on responsible alcohol service, recognizing signs of intoxication, and handling difficult situations.
- Monitor and enforce age restrictions and legal drinking age requirements.
- Stay updated with local alcohol regulations and ensure adherence to all licensing requirements.

Qualifications:

• Proven experience as a Head Bartender or Assistant Bar Manager or similar role in a high-volume bar or upscale establishment.
• Well-versed in English.
• Extensive knowledge of mixology, spirits, wines, beers, and non-alcoholic beverages.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills for interacting with customers and staff.
• Ability to multitask, prioritize, and work well under pressure.
• Exceptional attention to detail and organizational abilities.
• Proficient in bar operations, including inventory management, cash handling, and POS systems.
• Knowledge of health, safety, and sanitation standards related to bar operations.

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

assist the general manager in all aspects of the business, including managing

daily operations, scheduling, inventory control, with particular emphasis on

promoting sales of the products (fitness classes, clothing, accessories), as well as

making sure clients have a topnotch seamless experience

● collaborate with the general manager to develop and implement strategies to

increase revenue and profitability, achievement of sales targets as discussed and

set by the company; organizing promotional events to launch products or classes

● Plan, develop, implement, and manage strategies of studios’ social media

account

● Create and manage a social media content calendar

● ensure a clean and safe studio environment, maintaining expected housekeeping

standards