• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Track project costs in order to meet budget
• Consistently update different stakeholders on the status of the project, including financial updates, strategy, and modifications.
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Evaluate the success of the project to find areas that need improvement.
• Knowledgeable in both Software/ Application and Infrastructure
• Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.
• End-to-end project delivery experience
• Must be able to work as an individual contributor.
• Engage all stakeholders, develop and manage a detailed project schedule and work plan
• Good Communication and leadership skill

Roles & Responsibilities

- Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively

- Duties include motivating sales teams, creating business strategies, developing promotional materials for shop

- Guide shop's supervisors

- Create shop's objectives

- Make critical decisions

- Manage shop's budgets

- Oversee shop’s performance

- Please contact us at 91065628 (wechat/whatapp)

Job Description

The primary purpose of the role is to serve as the liaison between the Bank and our customers, to establish a positive banking relationship with new and existing clients, and to serve their banking needs via our Bank’s products and services.

Key Responsibilities:

• Execute the overall success and growth of the assigned portfolio by deepening relationships with existing clients and through the acquisition of new customers in China Market. Develops and maintains clients’ trust and relationships while providing a holistic client experience.
• Responsible for achieving annual revenue and AUM growth targets within expense budget.
• Builds market share; able to enhance client asset size over time.
• Fully competent and compliant in advising clients on investment products and services.
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Performs periodic Account Planning reviews and call reports.
• Ensures KYC/AML and other bank compliance policies are strictly adhered to.
• Develops networks with other SPDB businesses and 3rd ecosystem partners.

Knowledge & Experience Required:

• Degree holder with more than 10 years of direct relevant Wealth Management experience with at least 7 years’ experience with China-Based clients.
• Completed professional qualifications: CMFAS & CACS preferred.
• Experience in building and maintaining effective relationships with customers and internal partners.
• Strong understanding of financial products and services.
• Strong interpersonal, communication and client interfacing skills.
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments.
• Meticulous and good problem solving skills.
• Strong prospecting, sales, negotiation and influencing skills.
• Must have strong ability to communicate in Mandarin, due to job requirement, and writing Chinese reports.
• A fast learner who is able to work independently and as a team as a supporting role.
• Able to work under pressure and meet strict deadlines.
• Self-motivated, self-disciplined, organized, responsible, meticulous and able to multi-task.

Job Description

• Responsible for project management from the initial stage to delivery, specialized in Transmission and Data projects;
• Liaise with customers and vendors to facilitate service provisioning and related support;
• Manage resource planning, scheduling, and cost control to ensure project completion of standard and within budget;
• Provide pre-sales support to Sales Managers, in particular, CRM related activities;
• Monitor the internal provisioning system and maintain effective knowledge sharing;
• Organize project meeting and progress report to keep project stakeholders regularly updated;
• Other work tasks which are demanded;

Requirement

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree;
• 4-10 years of technical experience in the telecommunication related industry is a MUST;
• Similar working experience in Chinese telecom carriers in Singapore is preferred.
• Good command of both written and spoken English and Chinese, including Cantonese and Mandarin (to be able to liaise with Chinese, Cantonese and Mandarin speaking customers and vendors to facilitate service provisioning and related support)

We're looking for a hands-on Recruitment Business Manager specialising in Technology, Banking, Insurance, or any other adjacent industries interested in working for an international award-winning, recruitment company.

At Gravitas, we can offer you:

• A competitive basic salary
• A market competitive low-threshold commission scheme
• Top Performer accelerator bonuses on top of your commission
• Monthly Friday afternoon off for 'Lunch Club' at Michelin Star Restaurants
• Fantastic Overseas Luxury Holiday destinations such as Dubai, Turkey, Iceland, Lapland, South Africa, Goa
• Work from home policy (1-3 Days/ week)
• Work-cation
• Sabbatical Leave
• Flexible Lunch Hours
• Quarterly team night outings
• Industry Leading Training Programmes - from Senior to Management

As an experienced recruiter, you will

• Capitalise on your existing specialisation and combine that with our historical clients to bring in new business and continue upkeeping your existing pipeline
• Have future aspirations to lead your own team (we're also open to individual contributors!) within your chosen specialisation, expanding into other relevant adjacent areas that show strong business opportunities
• Partner with supportive and top-billing managers with years of experience
• Join our award-winning "Senior/ Management Development Programme" that focuses on advanced recruitment skills to prepare you for the next step of your career
• Work with a recruitment firm actually built on values: transparency and honesty

If you,

• Have minimally 6 years in agency recruitment
• Have a proven consistent track record of active business development (new client terms signed + account management)
• Have experience managing at least 3 junior recruitment consultants
• Have a strong personal desire to succeed and achieve
• Are a good team player and enjoy a positive, energetic, and driven office culture

Let's chat.

Who is Gravitas?

We are an international recruitment company focusing on Technology, Insurance, and Banking with 8 offices across London, Singapore, Hong Kong, Shenzhen, Germany, and Amsterdam. We have been a true success story of 2021 & 2022 - with both our UK & Asia teams having record breaking years. With our office located in the central business district of Singapore, we are now looking to further expand our team to continue our world domination!

I know the recruitment industry in Singapore is small so if you're curious and want to have a confidential exploratory conversation (no strings attached), reach out to me on LinkedIn.

Clubhouse SG - Indoor Golf Club and Bar is Singapore’s premier bar and indoor golf café located at Capital Tower. We are actively seeking Bar Manager.

**Job Description: Bar Manager**

We are seeking an experienced and dynamic Bar Manager to join our team. The ideal candidate will be responsible for overseeing all aspects of bar operations, ensuring exceptional customer service, and driving profitability. Key responsibilities include:

- Delivering high-quality service by promptly attending to guest needs.

- Managing daily bar operations and supervising staff to maintain performance standards.

- Conducting inventory checks, managing stock control, and overseeing procurement.

- Training and mentoring bartenders and floor staff to ensure a professional and cohesive team.

- Monitoring staff performance and customer satisfaction, and reporting to senior management.

- Maximizing profitability through portion control, accurate billing, and effective budgeting.

- Preparing and analyzing operational reports to achieve sales goals and improve efficiency.

- Maintaining strict adherence to hygiene, health, and safety regulations.

If you have a passion for hospitality, strong leadership skills, and a track record of success in bar management, we’d love to hear from you!

• Digital Marketing and a strong understanding of the sales process, excelling at generating leads, building relationships, and closing deals.
• Know how to create customer value from a software platform and love the thrill of navigating customers and our team through a challenging business problem.
• Personal accountability and clear communication and demonstrate your values by example.
• Generate leads through consistent communications with potential clients. Visit clients to assess their needs and build strong relationships.
• AI Technical Support
• Data marketing analysis
• Collaboration with product partners
• Manage/support client's digital promotional activities
• Support subsidiaries in APAC for analytics-wise
• To analyze the company’s digital marketing performance and propose actionable strategies To improve digital marketing performance and maximize returns.
• Work closely with in-house teams and maintain client relationships through scheduling regular meetings to go through reports and provide actionable insights.
• Provide creative ideas for content marketing.
• Japanese language at a business proficiency level is essential to communicate with our Japanese clients for business needs/proposals/execution as well as for reporting purposes to our Japan HQ.

Summary

Do you have a passion for teaching and building relationships with others? Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you’re a master of them all. In the store’s fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Discover even more benefits of doing what you love. Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

Preferred Qualifications

• Proven ability to drive amazing customer experiences — and results — through team development.
• Experience with diplomatically managing multiple commitments to customers, staff, and operations.
• Ability to adapt to challenges while remaining calm in a constantly changing retail environment.
• You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.
• Cross-industry experience is welcome.
• You have a passion for learning about Apple technology and products.
• You’ll need to be flexible with your schedule. Your work hours will be based on business needs.

Responsibilities:

• Oversee the recruitment process to ensure the company attracts and hires qualified candidates.
• Act as a point of contact for employees regarding workplace concerns, complaints, or conflicts.
• Oversee the development and implementation of performance management systems.
• Facilitate leadership development and career progression programs to ensure continuous employee growth.
• Administer employee compensation programs, including salary structure, bonuses, and incentives.
• Ensure that HR policies and practices comply with local, state, and federal labor laws and regulations.
• Develop and implement strategies to foster employee engagement, satisfaction, and retention.
• Conduct surveys and gather feedback to measure employee morale and organizational culture.
• Develop initiatives that recognize employee achievements and promote a positive work-life balance

Requirements:

• At least 3 years experience in HR roles
• Strong understanding of labor laws, employee rights, and HR compliance regulations.

We are looking to hire a Sales manager to sell anlytics solutions.

Responsibilities

• Responsible for meeting revenue targets leveraging own contacts, lead generation activities and alliance partners
• Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. Act as point of contact for resolution and escalation of all key items with the client and internally.
• Target the right clients, grow quality pipeline, win profitable deals, and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value.
• Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity.
• Create a direct relationship with the owner or decision-makers of enterprise companies in Singapore.
• Interact with senior management levels at a client which involves negotiating or influencing on significant matters.

Desired Candidature

• Has prior experience in leading and closing multi-year deals.
• Having some prior experience in selling cloud services-based data warehousing or analytics/ data science solutions.
• Ability to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem.
• Ability to provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Ability to originate new opportunities.

A company confidential , high end new and exciting adventures awaits you!

High rise, high end and most importantly working with a team of proffessionals that has been in the industry for a long time.

A General Manager with skills working in a fine dining environment, this Restaurant is part of a larger organization that is inter-linked with each other.

Please write in your resume if you think you have the flare and positive energy to bring forth the outlet to a whole new level.

• Conducts daily audits of Guest Services Agents’ appearance, grooming and hygiene and takes daily briefing.
• Oversees associate posting, behavior and posture at the main lobby area as well as entrance (inside and outside premises), access corridors and lifts.
• Evaluates per shift checklist, and ensures all tasks are completed.
• Supervises and assists Guest Services Agents in planning, documentation, along with all of their tasks at the Customer Service desk.
• Conducts On-The-Job training for all Guest Services Agents.
• Conducts periodic high balance check in coordination with accounting department.
• Double check next day’s arrivals list daily, ensuring the accuracy of all bookings, room assignments and any related resident requests.
• Reviews traces for all reservations and resolves accordingly.
• Maintains accuracy of data on the Property Management System.
• Meets upon arrival or bid farewell VIP residents in the absence of senior management.
• Escorts guests to the apartment upon arrival when necessary.
• Conducts periodic checks of all luggage/parcel storage areas.
• Addresses and resolves resident complaints or concerns.
• Coordinates with Security Department in conducting investigations as needed.
• Coordinates with Drivers to ensure smooth operations and exceptional service to all residents.
• Conducts daily checking of all traces to ensure resolution of requests and assist in any difficulty encountered.
• Reports to Management any emergencies or incidents reported by residents.
• Conducts Night Audit Tasks based on established procedures and guidelines.
• Prepare daily reports for Management and ensure accuracy.
• Familiarizes herself/himself with billing and credit policies to effectively handle and process billing requirements.
• Conduct random checks on team members from other departments

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Purpose

As a key member of the Finance Team, the individual will be responsible for managing the full set of accounts, handling regulatory filings, and overseeing accounting and finance functions for the family office.

Individual Contributor or People Manager

• Individual Contributor.

Duties and responsibilities

(1) Finance Operations

• Manage the full set of accounts, ensuring accuracy and compliance with accounting standards.
• Handle regulatory filings and reporting requirements in a timely and accurate manner.
• Perform accounting and finance duties such as investment analysis, proper recording of transactions, payment processing, invoicing, and other duties as relevant.

(2) Budgeting and Reporting

• Maintain budgetary control and prepare detailed investment reports for the family office.
• Provide timely and accurate financial information to management and key stakeholders.

(3) Process and Product Knowledge

• Develop a deep understanding of the organization’s products, services, and processes to enhance financial accuracy and relevance.

(4) Stakeholder Management

• Deliver high-quality client service to internal stakeholders, addressing inquiries and resolving issues effectively.
• Provide timely and accurate financial information to the management and/or other key stakeholders as relevant.

(5) Team Support and Collaboration

• Assist senior members of the finance team with various projects and other ad hoc tasks as needed, contributing to team objectives and efficiency.

Prior Work Experience

• Minimum of 5–8 years of relevant experience in accounting or finance roles.
• Experience working in an investment company or family office is an added advantage.

Qualifications

• Minimally a Bachelor’s Degree in Accountancy, Finance, Business, or a related field from a reputable university.
• Professional certifications such as ACCA, CPA, or CFA are highly desirable.

Skills

• Strong attention to detail, ensuring accuracy in all tasks.
• Assertive and confident, with the ability to manage responsibilities effectively.
• Proven ability to work under tight timelines and deliver quality results.
• Excellent communication skills, with the capability to interact and collaborate with senior stakeholders.
• Proficiency in accounting software such as Oracle NetSuite, QuickBooks, or Xero is preferred.

• 5.5 Days Mon-Fri 9AM – 6PM / 10AM to 7PM, Sat 9AM to 1PM
• Location: Chin Bee Crescent (Boon Lay MRT)
• Salary: $2500 to $3000 + AWS (based on experience and relevant industrial background)

Requirements:

• Admin experience, prefer have experience in FMCG food industry
• Will need to work in office and assist in showroom

Responsibilities:

• Assess customers’ needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in-store and handle cashier, payment
• Remain knowledgeable on products offered and product promotion
• Process POS (point of sale) purchases/Cashiering
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Comply with inventory control procedures (weekly and yearend inventory)
• Help in picking for Online orders
• Do other task as assigned by Management

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Reporting to the Senior Director, Operations, the incumbent will be managing a team of supervisors, team leads and operations agents to consistently meet service standards and performance within budgets.

Responsibilities:

• Provide great service quality and continuously improve performance on all level of operation activities in exceed customers’ needs
• Support the Senior Director in optimizing process flows, maintenance of facilities and equipment to meet business and customer’s needs.
• Work with vendor to ensure adequate staffing levels and that all activities meet operational service standards and Global SOP
• Co-ordinate with Supervisors and Managers in Service Centres on operational matters (e.g. cut-off time, shuttles, priority loading for special products etc.).
• Coordinate with Ground Handling Agent (GHA) on shipment recovery and lodgment.
• Communicate with GHA on service recovery during incident such as shipment off-load.
• React promptly to inquiries directed from QCC agents and NCG Managers, ensuring all issues and problems are well addressed and resolved.
• Coordinate the empty ULD loading requirement to maximize utilization.
• Plan loading and unloading priorities of outbound and inbound ULD’s.
• Coordinate plans with NCG team to plan space for transshipments on commercial and network flights.
• Proactive meetings with Performance Management team to ensure adequate focus for all KPIs
• Manage shift operations, delivering great service quality & complying with Global SOP standards.
• Make prompt and effective decisions to address any issues encountered during the shift operation
• Meet with duty supervisors to discuss operations execution plan and resource allocations.
• Monitor daily service request and initiates follow-up action. Ensures the Duty Manager on the next shift is informed when follow up is required.
• Monitor operations to ensure performance standards are met.
• Conduct daily briefing & ensure proper communication & coordination b/w different functions
• Run Performance Dialogs within Ops teams
• Control outsourced FTEs to optimize productivity
• Regularly coordinate equipment checks to initiate proactive maintenance in cases of potential failure
• Enforce the shipment & facility security measures and controls (x-rays, security guards, dangerous goods) in accordance with TAPA, airport security, airline and Global SOP requirements
• Monitor ULD loading to maximize utilization.
• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
• Develop IKOs with team members and monitor individual performance.
• Conduct performance appraisal.
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
• Identify training needs and opportunities to develop a highly skilled functional department.

Responsibilities:

• Good communication skills, written and verbal
• Must be able to work shift
• At Least 5 - 8 years & above Operations experience, preferably within transportation
• A must to have experience leading a team of front line agents
• Diploma / Degree or equivalent

Work Location: DHL Express (Singapore) Pte Ltd (South Asia Hub) -121 Airport Cargo Road Singapore 819480

Responsibilities:

• Plan, lead and monitor progress and performance against the project plan
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
• Take actions to deal with the results of delay, bad weather or emergencies at construction site
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues
• Effectively applies safe and economical methodolgyand enforces project standards

Job Requirements:

• Recognised Degree in Civil Engineering or its equivalent
• Minimum 8 years' construction experience in project/site management in construction industry
• Independent, diligent, meticulous and highly motivated with excellent team spirit

Job Description

• Plan, lead and monitor progress and performance against the project plan
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
• Take actions to deal with the results of delay, bad weather or emergencies at construction site
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues
• Effectively applies safe and economical methodology enforces project standards

Requirements

• Recognised Degree in Civil Engineering or its equivalent
• Minimum 12 years' construction experience in project/site management in construction industry
• Experience in Water Reclamation project is an advantage
• Completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit

We're looking for Restaurant Manager Restaurant Manager

The Paulaner Brauhaus Singapore family is growing and looking for new members with all backgrounds and experience to join our diverse family.

We are the Asian flagship store of the Paulaner brewery and offer a wide range of premium quality beers and typical dishes from Bavaria in an authentic environment.

What can we offer you?

Exciting international environment

Opportunities for individual development

Competitive salary with AWS (13th month salary), bonus

Training & great career opportunities

Meals, Uniform, Transport provided

44hours/5days/week, Annual leave

25% staff discount

You are:

Experienced with highest level of professionalism
Able to work under pressure
Passionate of your work to offer the best possible service
English speaking with minimum Secondary School Education

Candidates who require work pass need not apply, unfortunately, there's no quota available

Your responsibilities:

Take orders and advise on menu items as well as the latest promotions

Serving of food and beverages

Perform all duties in accordance to SOP/Management

Maintain cleanliness of work area and tables

Check guest satisfaction and attend to requests and inquiries
Train and develop staff, conducts daily pre-shift briefings to employees

Come over to our booth to pass us your CV or you could forward to [email protected]. We will contact shortlisted candidates only, thank you for your understanding.

Prost,

Paulaner Bräuhaus Singapore

Manage the Business Development of the company:

- Consult and manage the business marketing strategy and operaton.

- Manage the customer relationship.

Requirements:

- Min 3 years of management experience.

- Experience in sales and customer relationship management

- Strong communication and interpersonal skills.

Only applicable to Singaporean & PR Holders

Job Description

• Develop detailed plans to expand and grow the customer network

• Provide consultation on product information, investment programs, and residency options that suit customer needs.

• Maintain strong relationships with customers, ensuring they have the best service experience.

• Perform tasks using the CRM management software and prepare related reports.

• Collaborate with other specialized departments to support and process customer files promptly, optimally, and effectively.

• Participate in supporting and organizing seminars and events held periodically by the company.

Job Requirements

• Hold a college or university degree in business administration, international trade, or other related fields.

•Have at least 2 years of experience in product consultation in areas such as immigration, studying abroad, real estate, banking, insurance, or consulting and selling high-value products.

•Ability to identify potential customers and build long-term relationships with them.

•Confident in communication, with strong persuasive and problem-solving skills.

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.

Hi,

Immediate Hiring!

Roles & Responsibilities

· Must have 4-5 years of experience in Sales. With at least 3 years in Singapore in resource augmentation.

· Must have proven track record in new client acquisition and renewed business from existing client

· Developing key accounts and ensuring profit ability in end-to-end recruitment across industry verticals

· Experience should include managing client organizations, management of multiple stakeholders, including interaction with C-level management. Entrepreneurial experience has provided a broader problem-solving and business management perspective.

· Sales experience in solutions for Executive Recruitment, permanent and Contract/Temp Staffing

· Industry verticals – IT&T, e-commerce , Manufacturing, IT Software, Utilities.

· Technology Sales & Key Account Management

· Overall management for Singapore region sales operations and ensure profitability.

· Client acquisition for Talent and Technology solutions in Web and Mobile applications, ERP etc.

· New client acquisition within Hi-Tech , and IT verticals for ERP, Enterprise Mobility on SAP,

Microsoft and Product Engineering Solutions

· Up-Sell and Cross-Sell within existing accounts and explore opportunities within Singapore

Government Sector

· Manage the entire sales cycle including lead generation, identification of business opportunities, understand customer needs, preparation of proposals in response to

RFP/SOW and project execution.

· Create partnership and alliances, represent the organization in appropriate forums for lead generation and brand promotion.

· Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence.

· Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.

· Present sales, revenue and expenses reports and realistic forecasts to the management team.

Regards

Kshama

+91 9833964181

[email protected]

SUMMARY

Ensure that all individual and group bookings are taken in line with Company Brand standards to provide accurate, efficient, prompt, courteous and proactive service, to maximize room revenue and guest satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

· Review group blocks for cut off date extensions, and ensuring the group blocks are created and monitored correctly prior, during, and post the groups dates.

· Attend weekly group pick-up meetings

· Run group arrivals lists daily for future arrival dates, and no-show reports daily.

· Check for duplicate reservations – by calling all multiple same name reservations to ensure accuracy of guest names, and any special requests.

· Check for group reservation errors – and contact caller of the reservation or group contact accordingly to obtain and verify information.

· Report to the Revenue Manager

· Work with the Conference Service Manager the group rooming lists, reservation changes, and group billing – according to contract and email history.

· Monitor room type availability daily.

· Create and maintain group & transient room blocks. Ensure all reservations have correct billing, and all other necessary information.

· Complete competition rate analysis as needed.

· Perform other duties as assigned by the Management.

- Supervise teams of finance staff in Singapore and China.

- liaise with China supplier to make good deal of purchase

- liaise with Group retaurant in China

- able to travelling to China for more than one month.
- Ensure submission of timely and accurate monthly financial reports to management
- Conduct monthly review of bank and all balance sheet reconciliations and schedules
- Ensure operating and accounting controls are in place
- Liaise with bankers, auditors, tax agents, suppliers, consultants and regulatory bodies
- able to handle full set of account for our group Comapny, it is including accounts for one restaurant and three shops.

- able to work under presure and have good communication skill

- aim to work with us in the long period. Full set of training will be provided for the first month, fresh graduates are welcome.