About eGENTIC:

Welcome to eGENTIC – your global go-to for lead generation, shaking up the B2C scene! We're on the lookout for a standout individual to join our growing sales team and take charge of the Thailand markets. If you're a dynamic sales manager ready to make waves, keep reading!

Job Description:

As the Sales Maestro for Thailand, you'll be a key player in steering our lead generation efforts in these regions. We're seeking someone with a passion for sales and a drive to learn and grow.

What We're Hunting For:

• A market maven who crafts sales relationships with direct customers and advertising/media agencies. Get ready to unleash your creativity and whip up business presentations that leave everyone in awe!
• A true hunter mindset who thrives on connecting with people, a prospecting pro who can cold-call like it's nobody's business. You live for bringing in new business. Generate leads independently from scratch and thrive on turning prospects into partners.
• A sales virtuoso with killer communication and negotiation skills. You close deals, manage expectations, and solve problems like a superhero. You're the architect of country plans that scream sales growth.
• An Individual contributor who takes ownership and can work independently. Identify key prospects, build a strategic sales approach, and let's talk about taking the world by storm! Ideal for someone passionate about achieving sales goals.
• A team player who dances seamlessly with every function in the company, contributing to the success of the country team, and supporting your team to greatness.

Qualifications:

• A passion for navigating through Thailand and embracing its dynamic market landscape.
• Proficiency in the native languages of the regions to effectively interact with clients and business partners.
• A rock-solid background in sales and business development, with a history of hitting targets out of the park.
• Leadership skills that could rival a rock band manager. Team building and development are your jam.
• The ability to think strategically and execute plans like a chess grandmaster.
• Communication and interpersonal skills that could charm the socks off anyone.
• Analytical and problem-solving abilities are sharper than a ninja's sword.
• Bonus points if you've rocked the lead generation or digital marketing scene.
• Willingness to travel extensively for the role, ensuring hands-on engagement with clients and markets.
• A degree in marketing, business, or a related field – because we like our team educated and ready to rock!

What We Offer:

• A salary that'll make your bank account do a happy dance, plus performance-based bonuses.
• Opportunities to spread your wings and grow professionally.
• The chance to play a role in our Thailand market expansion.
• A work environment so supportive and collaborative it's practically a family reunion.
• A flexible work culture because we know you're a rockstar on and off the stage.

If you're a motivated, results-driven professional with a passion for the Thailand markets and sales, we want you!

Join eGENTIC and be part of an exciting journey delivering top-tier consumer leads to businesses in these regions. This opportunity is based in the heart of Singapore – let's create some excitement together!

Operational Oversight:

• Manage daily operations, monitor KPIs to drive operational excellence, and

ensure smooth and efficient processes.

Warehouse Operations:

• Oversee daily warehouse activities, maintaining accurate inventory

management and optimizing space utilization.

• Drive enhancements in packing operations and order fulfilment to improve

efficiency and accuracy.

Procurement:

• Manage sourcing and procurement of materials to ensure timely, cost-

effective supply and meet inventory requirements.

• Develop and maintain strong relationships with suppliers and logistics

partners to ensure quality, reliability, and cost efficiency.

Team Leadership:

• Lead and develop the operations team to foster high morale, performance,

and operational efficiency.

Process Improvement:

• Identify and implement strategies to enhance efficiency, reduce costs, and

refine business processes.

Customer Satisfaction:

• Ensure high levels of customer satisfaction by addressing operational issues

promptly and incorporating feedback into improvements.

Responsibilities

• Responsible in developing and executing a partnership and channel strategy aligned with the company’s objectives as well as Serve as the primary liaison for partners, ensuring alignment with company goals.
• In charge of building and maintaining strong relationships with key partners, vendors and channels, ensuring successful collaboration.
• In Charge of providing training, support, and resources to enable partners to effectively sell and support the company’s products.
• Taking charge of setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Developing and managing a channel program to drive sales through partners and resellers, particularly in China, Taiwan, Japan, Malaysia and other regions.
• Generate new business opportunities locally and internationally to fuel sales pipeline for our Company. Frequent long overseas trips will be frequent with short notice.
• Work closely with marketing teams to ensure smooth execution of partnership initiatives as well as collaborate with the product development team to drive consumer’s experiences enhancement and improvements.
• Responsible for setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Represent local and overseas industry events, conferences, and meetings with international key partners.
• Consistently meet or exceed KPI.

Requirements

• Tertiary education relevant disciplines
• At least 10 years of relevant working experiences in business development, partnership, and channel in the Technology/software industry
• Willingness to travel very frequently with short notice.
• Excellent verbal communication skill to connect with international clients
• High energy and positive attitude

Principal Responsibilities:

• Develop and manage a Premier customer base, building long-term relationships with an assigned portfolio of clients.
• Oversee the total wealth of clients, matching financial and investment product solutions to their needs.
• Demonstrate a genuine interest in customers, helping them achieve their financial goals.
• Collaborate with Product Specialists to provide advanced technical support and address multiple client needs.
• Promote Premier services to potential clients, explore their needs, and refer them to relevant business units when necessary.

Requirements:

• University-level education, preferably in finance, business, or a related field.
• >4 years of experience in a client-facing environment within banking with strong relationship-building skills.
• Proven sales ability with a customer-centric approach and excellent communication and interpersonal skills.
• A strong understanding of financial markets and a genuine interest in staying informed.
• A mature, independent mindset with the ability to perform effectively under pressure.
• Relevant CMFAS cartificates

To apply online please use the apply function
(EA: 94C3609/ R21103354)

about the job

• Growing the wealth of high net-worth individuals and providing professional services for their banking needs; including insurance and investment across the following markets ((North Asia, Malaysia, Indonesia, ROW, India market etc.)

about the manager/team

Working alongside a competent team, you will have to opportunity to grow in the banking space.

skills and experience required
A degree is minimally required with 3 years of experience in the Banking & Finance Industry. Importantly, you should come with good track record in sales/current portfolio of clients.

To apply online please use the apply function

(EA: 94C3609/ R21103354)

Summary

We are seeking a detail-oriented and experienced Financial Reporting Manager to join our team. The primary responsibilities of this role will be to review financial statements and reports for accuracy and compliance with local regulatory requirements under different accounting standards (IFRS and US GAAP, etc.); to coordinate with external auditor’s requests and other external reporting matters; and to prepare accounting memos on specific transactions. The ideal candidate will have a strong background in accounting principles, audit methodoligy (including knowledge on IT audit test), financial reporting standards, and excellent analytical & communication skills. Work experience with coordination with overseas teams is a plus.

Key Responsibilities:

• Review financial statements, reports, schedules prepared under different accounting standards (IFRS and US GAAP, etc) to ensure no significant misstatement or omission in disclosures.
• Coordinate with external auditors with interim/annual audit requests, tests and meetings etc.
• Conduct detailed analysis of financial data and performance metrics.
• Prepare accounting memo for significant transactions in various topics such as consolidation, business combination, impairment test and etc.
• Collaborate with internal accounting/FBP teams to provide financial insights and support decision-making processes.
• Support external auditors on IT related tests annually.
• Identify areas for process improvement and efficiency gains in financial reporting.

Requirements:

• Minimum of 8 years of hands-on global/regional accounting experience.
• CPA or CA certification.
• Excellent self-management practices with a demonstrated ability to be self-directed and resourceful.
• High proficiency in Microsoft Excel.
• Ability to maintain high performance under tight deadlines, including managing multiple projects simultaneously, with exceptional quality, organization and attention to detail.
• Working knowledge of Asia Pacific finance, tax and compliance regimes.

Synergy is a world leading consulting firm specializing in SharePoint technologies. Synergy delivers premier consulting, development, and training services to some of the largest customers in Asia. We are continuing to grow our team of talented professionals and are looking for individuals with a passion for technology.

Project & Service Management

• Lead, deliver, and maintain projects within time, scope, and cost, ensuring high-quality project delivery.
• Plan and establish project schedules, quality plans, budgets, and communication and risk management plans.
• Manage issues arising from scope definition and disputes impacting scope, schedule, and cost.
• Ensure accurate project cost/revenue forecasts and manage project financials effectively.
• Resolve project overrun issues and track project progress, reporting to Senior Management and Customers.
• Optimize resource utilization across teams to maximize productivity and minimize wastage.
• Lead the project and service team to ensure smooth project transition to operation per customer requirements and processes.
• Manage project operations to maintain service levels without financial penalties or security incidents due to negligence or lack of awareness.

Customer/Vendor/Stakeholder Management

• Manage contracts and subcontractors, effectively engaging stakeholders in project decisions and execution.
• Build long-term customer relationships by anticipating and exceeding customer expectations.
• Negotiate with customers on change control mechanisms to meet schedules and prioritize changes based on business needs.
• Maintain a strong customer-service orientation.

Team Management

• Lead, guide, manage, and motivate project team members to deliver quality project work, eliminate project exceptions, and delight customers.
• Plan for optimal resource use across teams with project and technical competencies.
• Conduct performance reviews and maintain open communication with the team for continuous improvement.
• Ensure high individual and staff billability.

Ideal Candidate Qualifications

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation, and interpersonal skills, including strong persuasive techniques.
• Ability to lead, develop, and maintain respectful and trusting relationships.
• Proven track record in assuming overall responsibilities and managing large-scale projects.

Requirements:

• At least Bachelor’s degree and minimum 8 years of experience
• 3-5 years of experience in the field of Project Management in the IT Industry
• Previous experience running a large IT project of 6 months or longer
• Excellent English skills both written and spoken
• Good communication skills
• Detail-oriented and well organized
• Proficiency in MS Project, Word, Excel and PowerPoint

Note: This is currently a work from home position so candidates must have home internet service with at least 30MBPS.

Job Functions:

· Lead a team of professional and technical staff in planning and execution of day-to-day operation

· Ensure smooth completion of the construction project within the specified time-frame, budget and quality and in accordance to the statutory requirements

· Attend all client, consultants, sub-contractors and site meetings

· Liaise closely with consultants, architects, sub-contractors and authorities

· Ensure safer construction activities are implemented on site and corporate WSHE standards are met

Requirements:

· Candidate must possess at least a Degree in Engineering, preferably in Civil/Structural Engineering, recognised by the PE Board.

· Minimum 5 years’ work experience in a project management role in A&A / R&R / New Build

· Strong project management skills and sense of responsibility

· Excellent leadership and people management skills, good working attitude, discipline and able to work independently

· Excellent analytical ability during project planning and implementation stages in order to minimize risks and overcome potential problems

Job Description:

• Grow ST Engineering SSA global market presence in the areas of Smart Security and Automation solutions, primarily in the aviation sector.
• Leverage on his / her technical and commercial expertise and experience to support the growth of the business in the region.
• Region of responsibility: South East Asia and Middle East

Some of the key responsibilities expected for this role:

• Identity and analyze the region of responsibility to identity new sales and business opportunities.
• Establish, develop and maintain customer relationships.
• Develop marketing and promotional plan such as participation of trade shows and exhibition to build brand awareness
• Develop sales strategies to meet the individuals sales targets of the region.
• Technical Experience: Be able to understand and effectively communicate the technical aspects of the company's products or services to international clients.
• Prepare tailored technical presentations to meet the clients expectations
• Monthly reporting of accurate forecasting, sales and revenue to the management team.

Experience and Qualification:

• Education: Degree in engineering, business, or a related field.
• Experience: At least 5 years proven experience in international technical sales, strong negotiator and understanding of responsible regions culture and structure.
• Skills: Technically savvy with excellent communication skills

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

About the Client:

This leading global financial services company is known for its commitment to customer excellence and innovation.

Responsibilities:

Support advanced financial reporting and optimize Oracle EPM processes to enhance decision-making and operational efficiency.

• Design, build, and maintain reports using Oracle EPM to support operations.
• Collaborate with teams to gather reporting requirements and deliver actionable insights.
• Validate and analyze data to ensure accuracy and consistency in reporting.
• Troubleshoot reporting issues and recommend process improvements for efficiency.
• Enhance and maintain process documentation for continuous improvement and knowledge sharing.

You should have a strong ability to analyze data, build advanced reports, and optimize tools such as Oracle EPM.

Skills/Requirement:

• Bachelor’s degree in Accountancy, Finance, or related field.
• 5+ years of relevant experience, preferably in the financial services industry.
• Proficiency in Oracle EPM or similar financial reporting tools.
• Strong analytical skills and experience managing complex financial reports.
• Effective communicator with excellent interpersonal and problem-solving abilities.

If you are ready to make a meaningful impact with your financial and analytical expertise, apply now to join a forward-thinking organization where your skills will drive success!

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

Job Description:

The Business Development Manager is integral to driving growth, strengthening customer relationships, and positioning the business for sustained success in the massage industry. By hiring a Business Development Manager, the beauty industry not only stands to expand but also improve client satisfaction and operational efficiency.

Key Responsibilities:

• Market Expansion: The Business Development Manager identifies and capitalizes on new market opportunities, helping the business broaden its client base and attract diverse demographics.
• Strategic Partnerships: This role focuses on building relationships with local salons, spas, beauty influencers, health and wellness centers, makeup artists, and beauty product suppliers, creating referral networks and co-branded marketing opportunities.
• Sales Growth: Developing and executing sales strategies to boost revenue, including introducing new services, packages, or membership programs, is a key focus of this position.
• Brand Awareness: The Business Development Manager enhances brand visibility through targeted marketing campaigns, social media outreach, and community engagement, attracting new clients.
• Client Retention: They create initiatives to foster client loyalty, such as loyalty programs or personalized follow-ups, ensuring repeat business and long-term client relationships.
• Market Analysis: Conducting research on industry trends, competitor activities, and customer preferences ensures the business stays ahead of the competition and adapts to evolving market conditions.
• Operational Efficiency: By identifying areas for improvement, they streamline operational processes and enhance the overall client experience.
• Training and Development: The Business Development Manager also implements training programs to enhance staff skills, ensuring consistent, high-quality service for clients.

Goals:

• Drive overall sales growth and expand market share.
• Strengthen brand reputation and foster customer loyalty.
• Cultivate community relationships and strategic partnerships.
• This role requires a mix of strategic vision, creativity, and hands-on execution to drive success and growth for the business.

Duration: 6 months

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

Job Description & Requirements

JOB DESCRIPTION

Job Title

Senior Manager (Japanese Business - Marketing)

Occupation

Senior Manager

Roles & Responsibilities

Principal Accountabilities:-

1. Lead and in-charge the Special Projects such as:-

a. To enhance the service quality of the Japanese Business;

b. To establish customer benefit services with vendors;

c. To introduce Japanese hospitality and culture to our employees, distribution channel, clients and society.

2. Report in Japanese regularly to our Head Office in Tokyo.

3. Underwrites and specialize in Marine Hull and other general insurance classes.

4. Provide customer service in Japanese to Japanese clients on their inquiries, requests, complaints and claims matters.

5. Provide Japanese language support to staff in other departments, where appropriate.

6. Provide administrative support.

7. Plan and organize visitations to clients (new business/renewal/claims happenings).

8. Develop good relationship with clients to maintain and enhance existing clients’ business.

9. Plan renewal strategies for Japanese corporate clients.

10. Prepare underwriting quotations to clients in accordance with the Company’s underwriting guidelines.

11. Prepare referral form, issue Cover Notes and collect of premiums.

12. Maintain clients’ details and information.

Job Requirements:-

1. Minimum Degree Holder qualification;

2. At least 10 years of experience in General Insurance industry;

3. Fluent in written and spoken English and Japanese for handling local and Japanese clients;

4. Good understanding of doing Japanese business;

5. Possess good interpersonal and communication skills;

6. Able to multi-task, and is a team player, conscientious, tactful and willing to learn new skills;

7. Organized and has the ability to work under pressure;

8. Able to work independently and interact with different levels of customers;

Good working knowledge of Microsoft Office application.

about company

I am currently working with a global IoT leader with strategic investments from Temasek Holdings. They deliver cutting-edge, sustainable IoT and AI technologies that power smart cities and industries worldwide.

Salary budget open. 1 HR round + 2 Tech rounds (conducted in Chinese). 5 days in office at CBD.

about job

• Responsible for the design of AI platform and related products, creating industry-leading AI platform products.

• Collaborate with R&D, testing, and other teams to plan, design, and develop vertical AI products based on the needs of multiple industries, ensuring timely product delivery.

• Deeply explore business and user needs, combining technical trends and competitive products to define valuable application scenarios, and produce scenario designs or solutions.

• Track user experience and feedback, continuously optimizing the product.

skills and requirements

• Bachelor's degree or higher, with over 5 years of product experience, including at least 2 years in AI products.

• Deep understanding of users, business, and technology, with the ability to accurately analyze business needs, identify suitable solutions, and align products with requirements.

• Possess systematic product architecture, product planning, and product implementation capabilities, with successful product design cases.

• Familiar with cross-team collaboration, strong communication skills, and a strong sense of ownership, self-motivation, and team spirit.

• Strong technical comprehension skills, with a grasp of basic concepts and technologies related to the AI field.

• Chinese speaking required as you need to liaise with Chinese stakeholders who can only speak and write in Chinese

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Job Description:

• Global Polyolefin & PVC Plastics trading business.
• Match the suppliers and customers in the world.
• Development of new supply sources and customers.
• Planning a global plastic trading strategy.
• Manage the activity of the section, and develop and execute strategic plans to achieve sales targets.

Job Requirements:

• Handling Polymer Sales (PP, PE, PVC).
• Target Market: China, Southeast Asia.
• Experience in Sales and Marketing. Polymer experience add merit.
• Understand about Futures add advantage. Basic knowledge in Shipping Logistics And Finance payment terms.
• Excellent knowledge in IT skills (Microsoft Word, Excel, Powerpoint).
• Strong interpersonal skills with demonstrated ability to build rapport and maintain a good relationship with Management, superiors, Subordinates and local/overseas counterparts.
• Challenging, open-minded, sensitive and able to work in a multicultural environment

Responsibilities

• The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support.

• The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.

• Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification).

• Process management and co-ordination for PI’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management Co-ordinator, ensuring the appropriate Business’ implement actions to prevent reoccurrences of the same issue.

• Monitoring service delivery and Service Level Agreements (SLAs), ensuring that obligations are met, issues escalated and prioritised.

• Co-ordinating Change management activities as required.

• Working in conjunction with Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Assist the Service Lead with resource demand forecasting to effective delivery of end-to-end services

• Work in conjunction with the Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Work with Business to integrate new, enhanced and existing service offerings for the account.

• Supply input to the customer Annual Technology Plan.

• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.

Requirements

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.

• At least 5 – 6 years of IT Outsourcing experience in the combination of the following fields:

• Technical Infrastructure implementation,

• Project management skill set,

• A full and broad understanding of the IT Outsourcing Services and operation coordination skill set

• People management skill set

Licence no: 12C6060

[Job ID: 673527]

Responsibilities:

• Lead and manage the daily activities of business solutions/sales executives. Supervise, train, and guide the sales team to meet sales targets.
• Identify key prospects, negotiate deals, and establish appropriate sales terms.
• Provide guidance, support, and solutions to any challenges faced by the team.
• Monitor the progress and activities of the Sales Executives to ensure targets are met.
• Deliver product and sales training to the team.
• Gather market insights from Sales Executives’ feedback.
• Coordinate with various departments, including Service and Delivery, to ensure seamless customer service.
• Visit customers to track the progress of demonstrations and gather feedback.
• Review individual performance of Sales Executives, offering motivation and encouragement to achieve sales goals.
• Conduct weekly brainstorming sessions with the team to develop strategies and plans to improve sales performance.

Requirements:

• At least 5 years of experience in sales.
• Proven leadership skills with the ability to drive and motivate sales teams.
• Proactive, resourceful, and a proven track record in sales.
• Effective communication skills, with the ability to interact with people at all levels.
• Self-motivated, results-oriented, and customer-focused, with strong interpersonal skills.
• Possess own transport

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Project Engineer/Manager (M&E)

Responsibilities

• Supervise testing and commissioning of electrical equipment on-site and review site acceptance test reports.
• Review Single Line Diagrams and Electrical Schematic Drawings.
• Assist with inspections for electrical equipment installation.
• Participate in site activities and meetings with clients and contractors.
• Complete tasks assigned by the Commissioning Lead as needed.

Job Requirements

• Diploma in Electrical Engineering is required.
• Minimum of 2 years of local experience in a related field.
• Must be proactive and able to handle multiple tasks in a fast-paced environment.
• Experience with MV/LV electrical equipment (installation, testing, commissioning, maintenance testing) is a plus.

Responsibilities

We are looking for qualified wealth-planning professionals to join our Retail Banking team. As a Prestigious Wealth Management Relationship Manager, you are self-driven, enjoy interacting with people and are adept at building a network of customers via tele-prospecting and in-person interactions. With a focus on forging long-term relationships with our mass-affluent customers, you are able to tailor holistic financial planning solutions to address customers’ unique needs and grow their wealth with us.

• Provide comprehensive financial advice and wealth management solutions for Prestigious Wealth Management and retail customers, including but not limited to insurance and unit trusts
• Be well-versed in the bank’s products and services to address customers’ financial needs
• Proactively develop and deepen relationships with customers assigned to you while also expanding your customer base and establishing new customer relationships to generate revenue
• Consistently meet sales targets and all other deliverables

Requirements

• Diploma qualification or above
• At least 2 years of relevant financial advisory experience in banking and/or financial services
• Equipped with the necessary regulatory certifications for advising investment products as classified under the FAA regulatory framework, namely CMFAS Module 5, 8, 8A, 9, 9A and Health Insurance
• Strong interpersonal skills and results-oriented with professional conduct and a proven ability to consistently achieve sales targets
• Good knowledge of wealth management and investment products, as well as industry trends

About Us

Eye Level is a global supplemental education program focused on personalised learning. By tailoring instruction to each student's individual pace and needs, Eye Level aims to enhance foundational skills in Math and English for children aged between four and 14.

The program emphasises the importance of mastering basic concepts before moving on to more complex ones. This approach ensures a solid understanding of fundamental skills, leading to improved accuracy and speed in problem-solving.

Eye Level Singapore is committed to providing high-quality education services that align with the demands of the 21st century. Through continuous innovation and a focus on customer value, they strive to create a robust education ecosystem that blends online and offline learning experiences.

The Role

As a key member of our dynamic marketing team, you will play a pivotal role in shaping and executing our marketing strategies. You will be responsible for:

Strategic Marketing:

• Developing and implementing comprehensive marketing plans aligned with business objectives.
• Conducting market research and analysis to identify trends and opportunities.
• Collaborating with cross-functional teams to ensure seamless execution of marketing initiatives.

Digital Marketing:

• Managing and optimizing our social media channels (Facebook, Instagram, LinkedIn, TikTok, etc.).
• Creating engaging content and running effective digital campaigns.
• Leveraging Google Ads and SEO to drive organic traffic and conversions.
• Monitoring and analysing digital marketing metrics to measure ROI.

Brand Management:

• Protecting and enhancing our brand reputation.
• Developing and executing brand strategies.
• Ensuring consistent brand messaging across all channels.

Event Management:

• Planning, organizing, and executing company events, conferences, and workshops.
• Managing event budgets and logistics.

Franchisee Support:

• Providing marketing guidance and support to our franchisees.
• Ensuring compliance with brand guidelines and standards.

Requirements:

• Diploma in Marketing, Advertising, Communications, or a related field.
• Experience in education enrichment industry is highly preferred
• Proven experience in digital marketing, social media, and content creation.
• Proficiency in Google Ads, SEO, and analytics tools.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• A passion for marketing and a creative mindset.
• A valid Singapore driver's license (preferred)

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• The chance to work on exciting marketing projects.

• Be the direct focal point and direct link with customers on all customer issues (Be the Voice of Customer
• Provide strong leadership in customer related issues
• Oversee the Operation and Customer Service function of the Company
• Ensure smooth coordination between the Operation & Customer Service team for on time delivery
• Responsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
• Maintain a high degree of account management and control
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality, timely delivery, and support.
• Other responsibilities that may be delegated or stipulated by Management.

Requirements:

• At least a diploma or degree in any field
• Operational ability in a diverse environment
• Exceptional customer-facing skills
• Readiness to demonstrate a proactive attitude.
• Excellent verbal and written communication skills.
• Working experience of more than 3 years with managerial or supervisory experience

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Roles & Responsibilities

• Develop and execute sales strategies to meet targets.
• Collaborate with teams to enhance customer acquisition and retention.
• Build and manage a strong sales pipeline to secure new clients.
• Foster relationships and trust with customers to drive long-term partnerships.
• Translate opportunities into actionable plans with clients.
• Monitor market trends to optimize sales and pricing strategies.
• Coordinate with internal teams to fulfill customer needs.
• Create and review SOPs for customer processes.
• Resolve customer service issues as needed.
• Record sales activities in Salesforce for reporting.
• Work with marketing to develop and use promotional materials.
• Undertake additional tasks as assigned by management.

Qualifications and Experience

• Bachelor’s Degree in Marketing, Sales, or related field preferred.
• 5-8 years of sales experience in Logistics or Freight Forwarding.
• Proven MNC business development and account management skills.
• Strong knowledge of freight forwarding and supply chain solutions.
• Experience in multi-national environments.
• Excellent organizational, writing, and negotiation abilities.
• Strong leadership and multi-tasking skills.
• Effective communication across all levels.
• Willingness to travel for client engagement.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Tan Kian Boon (AJ)

Registration Number: R24123934

AlwaysHired Pte Ltd

EA Licence No: 24C2293