• Working Days: 5 Working Days
• Working Hours: 8am - 515pm / 830am - 545pm
• Basic: up to $7500 (depending on experience)
• Location: Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

To Apply, kindly Whatsapp 8949 4716 and quote <IT Manager>

Jacqueline Neo (R1104548)
The HR Ecology Pte Ltd (13C6391

Job Location : East

Industry : Aerospace / Aviation

Reporting to the Customer Service Director, this position requires the key account manager to develop long-term relationships with the assigned customers as well as connecting with key business executives and stakeholders. The position will also liaise with customers, internal cross-functional teams and business units to fulfil customer requirements by providing excellent technical, logistic support and product quality.

Job Responsibilities

• Develop and maintain close customer relationships through frequent contacts, face-to-face meetings and on-site visits.
• Understand customer requirements through frequent interface and communicate them internally within our organisation.
• Manage contractual programmes:
• Liaise with customers on scheduling for landing gear removal/change, shipment, shop processing, and on collection of back-to-birth documentations.
• Work closely with Commercial Customer Service Executives (CCSE) and Value Stream Managers (VSM) to ensure strict adherence to contractual terms and conditions.
• Update the Contract Summary Database to capture customer requirements.
• Liaise with customers if deviations are required to meet critical deliveries.
• Advocate as the Voice of the Customer (VOC) and work closely with Operations to meet customer requirements.
• Monitor customer satisfaction through several mechanisms, such as Net Promoter System (NPS), Customer Dashboards and Rolling Action Item Lists (RAIL).
• Manage the RAIL process for accurate recording of issues and customers complaints, and work diligently with relevant stakeholders to ensure timely response, action completion and issue resolution/closure to improve customer satisfaction.
• Liaise with customers on rotable support – planning, quotes, payments, core gear returns, and help to resolve potential obstacles downstream.
• Leadership skills to work with the Value Stream teams, especially in collaborating with the CCSE on customer communications.
• Support the Customer Service Director with rotable planning and asset management.
• Participate in Continuous Improvement programmes and initiatives.
• Participate actively in contributing to Health, Safety and Environment (HSE) development and improvement.
• Any other duties as assigned.

Job Requirements

• A comprehensive understanding of the MRO business environment and its commercial drivers & customer needs.
• Demonstrate adaptability and savviness in customer interaction and in resolving unexpected issues on short notice.
• Ability to inculcate a strong customer-centric mind-set within cross-functional teams to meet and exceed customer expectations.

At One World International School (OWIS), our mission is to develop inquiring, compassionate, reflective lifelong learners who respect all cultures and care for our world. We aspire to be leaders in providing world-class quality and affordable education, emphasizing values, collaboration, creativity, and service to others.

We’re looking for passionate professionals who share our commitment to excellence and innovation. If you’re excited to work with a diverse, dynamic community, we invite you to join us as our Business Development Manager.

Role Overview:

As the Business Development Manager, you will play a pivotal role in driving student recruitment and managing partnerships to support the school’s growth. You will be responsible for achieving student registration targets, managing and expanding the agent network, overseeing channel partner relationships, and leading a motivated team to deliver results.

Key Responsibilities:

1.⁠ ⁠Student Recruitment and Registration Management:

• Achieve and manage student registration targets by implementing effective strategies.

• Oversee lead generation and conversion processes to meet enrollment goals.

• Collaborate with the academic and sales teams to organize open houses and school events.

2.⁠ ⁠Agent and Channel Partner Management:

• Expand and strengthen the agent network across diverse markets.

• Train and guide agents to recruit students while ensuring adherence to EduTrust and compliance standards.

• Build and maintain strong relationships with agents to optimize student recruitment.

• Coordinate overseas education fairs and promotional activities with agents.

• Manage channel partners and explore new opportunities for partnerships.

3.⁠ ⁠Corporate and Institutional Outreach:

• Liaise with corporate organizations to establish business tie-ups and promotional opportunities.

• Conduct presentations and meetings with HR representatives to promote the school.

• Maintain and manage a database of corporate partners, MOUs, and renewal processes.

4.⁠ ⁠Preschool and Event Management:

• Develop promotional activities within the preschool network to drive admissions.

• Organize and lead educational meets for preschool parents.

5.⁠ ⁠Team Leadership:

• Manage and lead a team to achieve recruitment and business development objectives.

• Foster collaboration across departments to ensure smooth operations and alignment with goals.

6.⁠ ⁠Marketing and Events Coordination:

• Work with the marketing team to create targeted campaigns and promotional materials to increase brand awareness among various channel partners

• Plan and execute participation in educational fairs, exhibitions, and community events.

Minimum Qualifications and Experience:

• Bachelor’s degree in a relevant field.

• 5–8 years of experience in sales, business development, or a related role.

• Strong leadership and communication skills.

• Proven ability to manage teams and achieve business targets.

• Experience in education or international schools is a plus.

Join Us:

If you’re ready to make a meaningful impact on education while growing your career, apply now and become a part of our vibrant OWIS community.

As a Shift/ Assistant Restaurant Manager, you will:

• Manage day-to-day operations independently within budgeted guidelines
• Always delivering high-quality food and beverage products
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meeting targets through proper execution of marketing strategies
• Hire, train, and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock-taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

We are looking for people who have:

• Min NITEC with 2 years of working experience in the F&B industry as a supervisor or in other industries
• Diligent team player passionate about F&B operation
• Good communication and leadership skills
• Ability to handle multiple tasks
• Working knowledge of MS Words /Excel and Email
• Determined and capable to work under pressure in a fast-paced environment

Benefits

• Annual Leave
• AWS and Various Incentives (T&C will apply)
• Free Duty Meals & Staff Discount
• Medical Benefits
• Insurance Coverage
• Training & Development
• Career Progression
• Long Service Awards

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

Responsibilities

• Identify, design, architect and provide information technical solutions for customers in support of implementation.
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Drive and maintain conceptual integrity of the solution design that addresses client’s business objectives and needs in order to create differentiated value propositions
• Constantly explore new solutions and technologies, integrate learning and recommendations into the development process
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role

Requirements:

• Professional Experience between 3 - 6+ years of success in operational/administration and deployment/migration projects in Cloud Environment
• Problem Solving. Ability to solve customer problems through cloud technologies
• Collaboration and Communication. Acknowledged helping to provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure.

Technical

• Strong technical experience with cloud infrastructures, migrations, and technology management preferred
• AWS Solution Architect Associate Certification will be advantageous.
• AWS Cloud Practitioner Certification or Azure Certified Administrator or Fundamentals is required

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Assistant Account Manager (Sales-Focused) is responsible to support the Account Manager in managing client relationships and ensuring account satisfaction. This involves assisting with client enquiries, preparing sales presentations, and processing orders. The role includes administrative duties like scheduling meetings and maintaining accurate records. Additionally, the Assistant Account Manager will help to analyse client data, prepare performance reports, and identify opportunities for growth while building and maintaining strong client connections.

RESPONSIBILITIES

• Provide direct support to the Account Manager in all aspects of client management.
• Handling Enquiries, Pre-Qualifications, making Offers and concluding Sales contracts
• Set up order confirmations and purchasing contracts.
• Establishes and maintains relations with new and existing clients, markets.
• Conduct sales and BD activities to meet objectives
• Thinks up and proposes innovative and client-oriented solutions.
• Gather and analyse data related to client accounts and prepare performance reports.
• Identify areas for growth or improvement in account strategies and collaborate with the Account Manager on implementation.
• Build and maintain strong relationships with clients to ensure high levels of satisfaction and account growth

Qualification

Diploma in Sales/Marketing and/or Mechanical Engineering

Experience

• Commercial experience and understanding of B2B processes.
• Good command of English language
• Knowledge and understanding of our markets and products
• Knowledge of MS Office

General Skills & Attributes

• Strong verbal and written communication to effectively interact with clients and team members.
• Ability to manage multiple tasks and deadlines efficiently, prioritizing workload appropriately.
• Ensuring accuracy in order processing, data analysis, and record-keeping.
• Being proactive and capable of finding effective solutions to client or project challenges.
• Proficient in analysing data, interpreting client needs, and identifying opportunities for growth.
• Being flexible and able to adjust to changing client demands or project requirements.
• A focus on understanding and fulfilling client needs to ensure satisfaction and build long-term relationships.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Position Title: Project PDelivery Manager, Implementation of Supply chain Trading and Risk management Platform

Reports to: Direct of Professional Service

When you join Xceler you become part of one of the most dynamic supply chain trading and risk management company. The position is with the solutions implementation team, responsible to deploy the Xceler Saas in the agreed time and effort.

Job Summary

The position sits within the Professional services, a team that is responsible to deploy and custom solution for the client within supply chain trading and risk management.
The Project delivery Manager, collaborate in the SOW, prepares prject plan, hands on understanding of requirements and understand the Xceler platform and help in executin the project end to end.

This role requires a high level of ownership and independence, critical and creative thinking and excellent organizing and communication skills.
Key Responsibilities

• Liaise independently with Sales and Clients to obtain and clarify project requirements
• Communicate regularly with Sales and Clients to gather feedback and arrange necessary actions/follow ups if needed.
• Ensure that clients receive clear, responsive communication to queries relating to the Xceler Project management plan, SOW and other contractual obligations.
• Provide quotes and assist with RFPs, SOW and any contractual documents
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives and agreed timelines, as well as overseeing the entire screening life cycle
• Facilitate training to remote teams and internal team members on screening/remediation practices and procedures
• Responsible for developing methodologies and processes relating to report intake and delivery and client/sales communication in agreement with the Manager & Xceler Product management team
• Perform quality control on any work done by counterparts and project teams
• Track and document KPI’s
• Responsible for planning resources

You Have

• Excellent English verbal and written communication skills
• Hands-on experience working with large project, managing multiple stakeholders
• Handled projects independently along with managing client/sales relationships
• A strong sense of urgency by responding immediately to escalated issues and rapidly changing priorities
• Ability to work in a deadline oriented environment
• An openness to different views and opinions and an appreciation for team diversity

Skills, Experience And Qualifications

• Experience with project management
• Ability to maintain attention to detail and accuracy under pressure situations
• Motivated, results driven and able to work independently and be part of a remote team
• Must be a proactive self-starter who values personal accountability and ownership, and thrives, working under limited direction
• Must have excellent communication skills and the ability to effectively interact with senior management
• Strong problem solving ability coupled with the ability to make decisions autonomously

• Oversee the assigned retail store daily operations to ensure efficiency, quality, service standards and cost-effective management of resources
• To create, update and audit the retail store SOP and ensure that the SOP is observed consistently by the team
• Provide necessary guidance & consultation on incoming stocks and conduct regular stock check to ensure the consistency of all products
• Manage, groom and motivate the team to foster continuous improvement - To assist in staff recruitment selection, on job training, performance management & disciplinary/dismissal issues as required
• Oversee the planning of duty rosters and ensure prudence - Ensure strict adherence to local regulations and labour laws
• Conduct frequent staff performance appraisal exercise when necessary
• Assist in new stores set ups, including planning of the new stall layout and equipment purchase
• Analyse and propose sales & promotional strategies to achieve higher revenue
• Assist to plan, formulate and/or review new products and/or selling price from time to time

Admin Duties

• Organize and maintain office systems (phone system, door access system and etc)
• Handle all correspondence on behalf of the General Manager including that of online submissions of proposals and bids (Gebiz.gov, Sesami, Ariba)
• Support the Design Team in administrative matters (Arrange delivery, Quotation, Purchase Order)
• Develop and carry out and efficient documentation and filling system
• Assist in business licensing activities and Corppass administration
• Assist in company insurance renewal

Finance Duties

• Manage billings and close monitoring & follow up on customer collections
• Ensure that receipts and payments are processed accurately
• Perform month end closing process including journal entries preparation, balance sheet and bank reconciliations
• Deliver accurate and timely monthly financial reporting for management
• Ensure financial records are maintained in compliance with specified policies and procedures
• Update and maintain fixed assets register
• Prepare monthly reconciliation and quarterly GST submission
• Financial planning and cash flow management
• Liaise with auditors, tax agents, and other consultants for audit/financial & banking matters

HR Duties

• Handle Work Pass, S Pass, and E pass online application for foreign employee Admin Duties

Requirements:

• Degree or Diploma in Accountancy or related discipline (ACCA/CPA/CA qualifications are an advantage)
• At least 3 years of relevant working experience with experience in full set accounts
• Knowledge of accounting AutoCount will be an added advantage
• Proficient in Microsoft Excel skills
• Possess initiative and the ability to multitask
• Good team player and able to work independently in a fast-paced environment to meet deadlines
• Proficient language - English & Chinese

Digital Product Manager

Key responsibilities:

· Drive the full product cycle from start to finish from Conceptualization through requirements gathering, design, development, testing and launch.

· Collaborate closely with clients, stakeholders and technical teams to create project roadmaps and monitor progress to ensure milestones are met. Be the bridge between clients and the internal team ensuring everyone is aligned and informed.

· Conduct market research, analyze competitor products and propose innovative product strategies.

· Create detailed product specifications, user stories and functional requirements.

· Work with development teams to ensure projects are on track while ensuring top-notch quality standards are consistently met.

· Analyze user feedback and product metrics to continuously optimize and improve products.

· Evaluate and integrate AI technologies into products to enhance user experience and functionality.

Key requirements:

· Bachelor’s or Master’s degree in Computer Science, Information Systems or related fields.

· Proven track record of successful digital product management with 5+ years of experience in the financial industry.

· In-depth understanding of financial industry, business processes, regulations and market trends.

· Strong analytical and problem-solving skills to analyze user data and derive actionable insights to drive product decisions.

· Excellent communication and interpersonal skills with ability to collaborate effectively with cross-functional teams.

· Strong understanding of digital product development methodologies such as Agile or Scrum; experience in AI or machine learning product development.

· Relevant certifications such as PMP, CBAP or financial industry professional qualifications.

No of vacancies: 3

Salary Range: S$7000 – S$11000

Key Responsibilities:

• Plan, execute, and finalize construction projects according to deadlines and within budget.
• Coordinate with architects, engineers, and subcontractors to ensure project specifications are met.
• Manage project budgets, including cost estimates, tracking expenses, and forecasting.
• Develop project schedules and timelines, ensuring milestones are achieved.
• Conduct regular site visits to monitor progress and ensure compliance with safety regulations and quality standards.
• Communicate effectively with clients, providing updates and addressing any concerns.
• Lead and mentor project teams, fostering a collaborative and productive work environment.

Qualifications:

• Bachelor’s degree in Construction Management, Civil Engineering, or related field.
• Proven experience as a Construction Project Manager or similar role (5+ years preferred).
• Strong knowledge of construction processes, project management, and safety regulations.
• Excellent organizational and leadership skills.
• Proficient in project management software (e.g., MS Project, Primavera).
• Strong communication and interpersonal skills.
• Ability to work under pressure and manage multiple projects simultaneously.

About Us

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.

Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

For more information, please visit: www.m-daq.com.

About the Role

As a Corporate Account Manager, you will be responsible for headhunt for customers to meet the sales targets and build strong relationship with the customers. Your main objective will be to drive a sales pipeline and find new business opportunities to grow the customers pool.

You will be reporting to Head of Sales, Wallex and working under our entity M-DAQ Payment Solutions. To learn more about the Payments business, visit https://www.linkedin.com/company/wallex/

Key Responsibilities

• Making outbound calls and follow up to potential clients and researching potential leads from SME businesses, web searches, or digital resources which drives pipeline that supports assigned new business goals of the region.
• Converting new business opportunities within assigned leads generated using a consultative sales approach
• Serving as a brand enthusiast for M-DAQ Payment Solutions (MPS) suite of products and solutions
• Build strong relationships with current, future prospects and internal stake holders to grow new business
• Developing and managing a portfolio of Key Accounts and manage the sales process to identify new business opportunities.
• Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
• Coordinating pre-sales and post-sales follow up and identify opportunities for new business development through following up on leads and conducting research on target clients.
• Achieving and exceeding weekly and monthly KPIs of the activity and revenue targets.
• Monitoring market trends and providing regular competitor feedback.

Job Requirements

• You have at least 2 years experience within a B2B Sales / Account Executive or Sales / Relationship Manager role, ideally within the Corporate Banking, FinTech and Private Banking industry.
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments
• You are a self-starter and demonstrate a high level of resilience
• Experience within Area Sales, National Sales, Sales Training and Startup
• You are a strong team player who can manage multiple stakeholders
• You are highly goal driven and work well in fast paced environments

Why Us?

• Make a positive impact to the world’s economy by creating a World without Currency Borders™
• Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace
• We offer competitive remuneration, including employee stock options and employee benefits

Why Us?

• Basic + AWS + VB
• Working Location: Woodlands Industrial
• Working Days: Monday to Friday / Tuesday to Saturday
• Working Hours: 9am - 6.30pm / 9.30am - 7pm / 10.30am - 8pm

The Role:

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitable qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

What are we looking for?

• At least 5 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experience with method-related tasks, including development, verification, validation, and enhancement.
• Experience in PCR and Bio-Molecular Work
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Experience in audit & CAPA management skills.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Edmund Chung Keng Loon
Registration Number: R1986801
AlwaysHired Pte Ltd
EA Licence No: 24C2293

This is hunting role

Responsibilities:

• Guide sales in the qualification of customer needs
• Solution demonstrations, both standard and tailored to suspects and prospects
• Providing technological guidance to new and potential customers e.g. Proof of Concepts and workshops
• Responding in writing to customer requirements
• Responding to Request for Information/Proposal documents
• Working with sales on the execution of specific sales strategies
• Meeting customers and delivering solution centric presentations
• Boost sales efforts with in-depth product and business expertise
• Prepare the bid review validation process
• Maintain an in-depth knowledge of the Digital payment solutions, services offerings and methodologies
• Work closely with sales in order to win new deals.
• Take the lead for a comprehensive solution offering.
• Pitch and guide customers in adopting digital payment solution.

Requirements:

• A minimum of 5 years’ experience in Solution sales or similar in banking or finance sector
• Proficient in banking payment ecosystem with preferably experience with Networks (Visa, Mastercard, JCB…) or processors.
• Able to discuss and define strategies to deploy Digital issuance and digital payment processing by suggesting suitable implementation to prospects and customers.
• understanding of the payment echo-system and Networks strategy.
• Proficient in the various related technologies such as EMV-Tokenization, payment processing, acquiring, digital issuance or mobile payment.

We’re looking for a Senior Customer Success Manager who is passionate about the Wise mission – money without borders. You’ll be a part of the Wise Platform team, leading the most impactful projects and programmes of work in order to expand our growing list of global partners, helping us deliver world class payment service solutions to our partners and their customers across the APAC region.

We’ve launched partnerships with the likes of Google Pay, Nubank Qonto, N26, Monzo,GMO, Aspire and Mandiri, and today have 70+ global banks and platforms connected and powered by Wise Platform.

Wise Platform is a sub-team in Wise which empowers banks, fintechs and enterprises to build global payments solutions.

Job Description

As a senior customer success manager your role is to offer excellent partnership experience to Wise Platform enterprise level clients. You will be an operational owner of the portfolio of partners like Nubank, N26, Google Pay, etc.

During your day-to-day you're expected to analyze the quality of partnerships from an operational standpoint, identify opportunities to automate and scale operational processes for our partners and for the internal teams who service our enterprise clients as well as deal with partner demands towards Wise operational processes.

This is how you will maximize the value partners receive from using Wise solution by reducing operational friction and defect.

You will be working closely with the Account Management team and Wise operational teams, which are global. You will also work with other functions, including product management, tech, legal, compliance, implementation and business development.

This role will give you the opportunity to:

• Own and nurture operational relationships with partners and unblock the growth opportunities. This means being partners’ point of operational contact (escalations, operational friction patterns), managing stakeholders and conducting business review meetings, providing solutions to partners looking to improve the operational state and supporting them through the execution. Unblocking operational obstacles to growth.
• Own operational success plans with partners to maximize the value partners get from Wise. This means analyzing the operational performance and being the driver of strategic operational improvements projects with partners and keeping our partners as well as internal teams accountable to follow the timelines on the plan.
• Scale internal operations. This means looking into the data (on partner-level, regional and global), working closely with servicing teams to understand what are the key friction points caused by platform partnerships and how we can eliminate/ reduce these gaps by negotiating changes with partners, product, engineers and other stakeholders on a regional or global level. Take the lead on driving the cross-team projects implementing these changes.
• Agree with partners on implementing the endpoints & webhooks. This means exploring what endpoints & webhooks exist and can be helpful and what should be created to help automate internal & partner’s support operational teams by sending the data via API to our partner. Negotiate such changes with a partner, as they need to do tech work on their end as well.
• Analyze the quality of support we provide to our partners and their customers. This means understanding how well our responses solve the cases raised, what we can do to improve the resolution rate and reduce the amount of contacts by working with the internal teams for your partner and for the whole region in particular. Collecting feedback from assigned partnerships to identify key improvement areas.

Qualifications

About you:

• You have at least 3-5 years of working in the banking or fintech industry space
• You have proven track of record completing the projects with measurable results, scaling internal costs and improving the processes (ready to share about at least 3 projects lead and delivered)
• You are data-driven, able to collect and analyze data to prioritize the big wins for our partnerships and for scaling internal teams
• You’re creative in finding solutions when you are blocked. You’ll have a number of ways to reach cross-team agreements that work for us, the partner and customers even when you receive a push back
• You go above and beyond the call of duty, work independently without a script and solve complex customer problems working with other teams
• You are an excellent communicator - have a proven track of negotiating changes with internal teams and/or external stakeholders.

Additional Information

We’re people without borders — without judgment or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Main Duties and Responsibilities

We are seeking a dynamic and result-driven Sales Manager to join our pre-opening team in Mandai Rainforest Resort by Banyan Tree.

Reporting to the Assistant Director of Sales and Marketing, the incumbent will be responsible for driving the Resort’s revenue through formulating and executing effective sales strategies and programs for our events like Weddings and Banquets.

Key Responsibilities

• Working with the Sales and Marketing team, the incumbent will be responsible for developing and executing an effective sales strategy to achieve our revenue targets for our events like Weddings and Banquets.
• Build and maintain strong relationships with our clients, understanding their needs and delivering solutions.
• Achieve the Resort’s revenue targets by selling the Resort’s various offerings, including Weddings and Banquets etc.
• The Sales Manager will also assist in preparing and presenting sales projections and reports. In doing this, the incumbent is to consider the latest industry and market trends which will be done through conducting market research.
• Prepare and manage budgets for events, ensuring profitability while maintaining high standards of our Resort.
• Work closely together with different teams to ensure seamless execution of events.

Job Requirements

• Degree or Diploma in Marketing, Communications, Business Administration or a related field.
• Minimum 4 years’ experience in a similar capacity, preferably in a luxury hotel or resort. Pre-opening experience would be advantageous.
• Excellent interpersonal skills, coupled with a well ingrained sales & service mindset. The incumbent also needs to be equipped with a proven track record of business negotiation and customer / stakeholder management skills.
• Able to handle matters independently, and able to exercise self-motivation to complete projects.

Job Objective:

• Achieve sales performance targets and maintain good client relations

Core Responsibilities:

• B2B sales
• Lead the Sales team to achieve sales target & manage customer experience
• Serving and increasing sales from existing key accounts
• Generate and develop new key accounts
• Work closely with renowned partners like Samsung, Crestron, Bose, Martin Audio, QSC, Poly, Logitech, Microsoft, and in-house AV Designer Team to propose solutions to meet customer’s needs.
• Negotiate pricing with partners to ensure bids are competitive.
• Manage partners (Manufacturers)
• Source and secure partnerships for related solutions to increase the breadth of solutions to the same customer
• Present and submit weekly sales report
• Solution to focus: All types of Audio, Visual and video conferencing solutions
• Primary market to focus: Enterprise: FSI, Technology, Manufacturer, Oil & Gas, etc

Job Specifications:

Education Qualification:

• ITE/A Level/Diploma in IT/Engineering/Audio Visual is preferred OR
• Diploma in any discipline

Experience:

• Must have minimum 2 years of sales experience in a B2B environment with good sales track record.
• Must have experience in a project-based, development of customised solutions sales environment.
• Design & Built for any solution that required hardware / equipment in AV, IT, communication, M&E and other industrial
• Must have relevant contact in vertical market in charge.
• Must have the keen interest in sales management and have the leadership trait.
• Experience in managing key accounts in Enterprise market, especially in Technology, Manufacturing & FSI
• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

As a Corporate Tax Manager, your responsibilities include:

• managing a portfolio of corporate tax clients, delivering high quality professional services
• working with clients to understand business requirements to develop and maintain client relationships
• handling tax queries, planning and restructuring inquires
• acting as an engagement lead which includes planning, scheduling and budgeting of projects
• mentoring and managing junior tax staff including Senior Associates and Associates

Qualifications and requirements

• Recognised Degree and/or relevant Professional Qualification
• Singapore Chartered Tax Professionals (SCTP) accreditation would be an added advantage
• Able to lead a team and have a strong understanding of corporate tax issues
• Minimum 6 years of relevant experience
• Strong technical and analytical skills
• Strong leadership, communication and interpersonal skills, with a commitment to understand clients’ requirements

• Develop a comprehensive understanding of the contract documents (drawings and specifications), phasing plans, structural systems interrelationships, construction sequencing, and project schedule
• Attend daily job site safety meetings and perform weekly project safety audits
• Work with the project safety team to ensure all works are being carried out to the highest levels of safety
• Coordinate with on-site Resident Technical Officers (RTOs) and Resident Engineers( REs) for all required inspections and work verification
• Develop look-ahead schedules and assist the Construction managers in long range planning
• Facilitate problem solving, as may arise, between structural, architectural, mechanical, electrical and CSA subcontractors during construction
• Work closely with the Construction Managers to lead logistics of all installed
• Working knowledge of structural systems and how precast, in-situ and structural steel are sequenced in a high-rise construction project

Ensure all information is current and communicated with the project team

Role Description:

The Operations Manager is responsible for overseeing the daily operations of the hair salon, ensuring a seamless and high-quality experience for clients and staff. This role includes managing staff, maintaining inventory, ensuring excellent customer service, and implementing strategies to drive business growth and efficiency.

Specific Responsibilities:
1. The trainee will be introduced to the salon's culture, mission, and values. Tour of the salon, meeting staff members. Overview of salon services and products. Introduction to salon software systems (appointment booking, POS, inventory management). Review of daily operations and administrative tasks.
2. The trainee will have training on health and safety regulations and compliance. Understanding customer service standards and policies. Introduction to basic financial management (budgets, expenses, sales tracking). Hands-on practice with salon software. Introduction to staff scheduling and management.
3. The trainee will undego an in-depth training on inventory management and ordering processes. Understanding supplier relationships and contract management. Shadowing director on staff scheduling, shift planning and payroll processing. Training on handling customer complaints and conflict resolution. Review of marketing and promotional activities. Understanding financial reports and basic accounting principles. Hands-on practice with inventory control and order placements. Assisting with customer service and front desk operations.
4. The trainee to have a training on effective communication and leadership skills. Understanding and developing staff performance evaluations and development plans. Assisting in conducting staff meetings and training sessions. Developing staff schedules and managing time-off requests. Participating in the recruitment process (interviews, selection). Training on conflict resolution and team-building activities. Hands-on practice with staff performance evaluations.
5. The trainee will have advanced training on financial management and budgeting. Understanding profit and loss statements and financial health indicators. Training on financial forecasting and planning. Hands-on practice with financial reporting and analysis. Assisting with budget planning and expense tracking. Understanding pricing strategies and revenue management.
6. The trainee will have training on cost control and efficiency improvement. Participating in financial meetings and discussions. Developing financial reports and presenting findings.
7. The trainee will learn from the director on enhancing customer experience and satisfaction. Understanding customer feedback and survey systems. Developing customer service improvement plans. Implementing customer service initiatives and tracking results. Training on loyalty programs and customer retention strategies.
8. The trainee will assist with customer events and promotional activities. Reviewing customer feedback and making improvements. Training on social media and online reputation management.
9. The trainee will have training on strategic planning and goal setting. Understanding long-term business planning and growth strategies. Assisting with the implementation of strategic initiatives. Training on change management and implementation. Reviewing and adjusting business plans as needed.

Competencies:

1. Introduction to Salon Culture and Operations
2. Health and Safety Compliance
3. Operations and Administration
4. Staff Management and Development
5. Advanced Financial Management and Hands-on Financial Reporting
6. Cost Control and Efficiency
7. Enhancing Customer Experience and Customer Service Initiatives
8. Customer Feedback and Retention

9. Strategic Planning and Implementation

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3300

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

We are seeking an experienced Health Services Manager to join our team in a high-volume retail clinic setting. The successful candidate will be responsible for providing exceptional care to our patients, while managing clinic operations each day.

Operational Management and Compliance

• Oversee the daily clinic operations to ensure compliance with healthcare regulations and clinic policies.
• Develop and implement efficient workflow processes to improve patient care.
• Work with all departments of therapists to implement patient services

Staff Training and Supervision

• Train and supervise clinic staff and therapists on Company protocols and brand’s operational SOP, conduct performance evaluations, and foster a positive work environment through constructive feedback.

Patient Management

• Coordinate patient scheduling, address inquiries and concerns, implement strategies for enhancing the patient experience, and oversee accurate record maintenance.
• Educate patients on exercises and techniques to aid long-term care
• Refer patients to the most suitable department of therapists based on review of the care patients require

Hands-on Patient Service

• Provide therapeutic services to patients, adhering to corrective protocols and procedures.
• Reviewing patients’ health, medical histories and x-ray result including information on previous injuries, surgeries, general health and lifestyle
• Conduct physical examination, focusing on patients’ range of movement

Sales Performance

• Ensure monthly achievement of clinic sales targets.

Professional Conduct

• Maintain professional dress and behavior while representing the clinic, adhering to prescribed standards.

Confidentiality and Documentation

• Maintain confidentiality of clinic records and files, and adhere to guidelines for handling patient documents and materials.

Administrative Duties

• Prepare reports, claims, correspondences, and documents accurately and in a timely manner.

Additional Responsibilities

• Undertake 'on-call' duties, conduct health talks and promotions, fulfill administrative tasks, attend seminars and meetings as required, and comply with NH policies and regulations.

Flexibility in Assignments

• Perform any other duties assigned by NH that fall within the general scope of the employee's appointment.

Overview

• Lead and manage finance transformation
• Solid financial background and experience in driving and executing transformation projects

Responsibilities

• Strategic Planning: Design and implement a comprehensive finance transformation strategy aligned with organizational objectives to maximize efficiency and effectiveness.
• Process Optimization: Streamline financial operations by identifying and introducing process improvements to enhance accuracy and reduce cycle times.
• Process Enhancement: Utilize financial technologies, such as RPA, to optimize finance processes and reporting capabilities.
• Change Management: Manage organizational change related to finance transformation efforts, ensuring alignment with overall business goals and fostering seamless integration.
• Cross-functional Collaboration: Partner with various departments to align finance transformation initiatives with broader business strategies, promoting synergy and cohesion.
• Data Analysis: Leverage data insights to guide decision-making and identify opportunities to enhance finance operations.
• Performance Management: Define and monitor KPIs and metrics to assess the effectiveness and impact of finance transformation efforts.
• Project Management: Contribute to the Working Committee for the implementation of the new Dealers Management System (DMS) across all entities and brands.
• Ad-hoc Tasks: Undertake additional projects or tasks as assigned by management.

Qualifications

• Minimum Degree in Accountancy or Finance, with minimum 5 years of relevant working experience
• Possess CPA/CA/ACCA certificate is good to have
• Possess good project management skills and attention to details
• Successfully leading the whole finance transformation projects
• Good knowledge in financial processes, systems and technologies
• Good analytical, maturity, communication, independent, and collaboration

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us [email protected] / +65 6645 4545 for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237