At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Sous Chef to join our team!

As a Sous Chef we require you to:

• Support daily menu planning and design
• Ensure a high quality of food & beverage is provided at all times
• Assist in supervising the daily operation of the kitchen
• Maximise profitability for the outlet
• Support the Chef on daily operation

Requirements:

• Has a passion for Food & Beverage
• Enjoys interacting with people
• Must have experience working in either a luxury restaurant or a 5* hotel environment
• A self-starter and a teamplayer
• Committed to serving food of the highest quality
• Enjoys being creative with an eye for detail
• Enjoys planning, organising and problem solving
• Communicates and write with fluency in English and local language
• Displays curiosity and takes time to learn and understand new culinary trends
• Enjoys being challenged
• Willing to work shifts

You will assist the Property Manager in the task of maintaining and repairing the hotel's various M&E systems and in keeping the hotel in good conditions externally and internally

Responsibilities:

• Monitor and work with vendors on the maintenance of various M&E system, such as Lift, Air-con, Fire & Safety, etc.
• Receive Work Order and plan daily works
• Troubleshoot issues and perform minor repairs
• Escalate unresolved issues effectively
• Maintain & replenish stock items
• Ad hoc tasks when required

Requirements:

• Knowledge of Mechanical & Electrical systems
• Basic skiils in mechanical & electrical repair works
• Basic skills in plastering, painting and wood works
• Neat and organized traits
• A team player with good coordination skills
• Work 6 Days / Week

Benefits:

• Meal Allowance
• Insurance cover
• Medical benefits

*Only shortlisted candidates will be notified

Job Description:

• Plan and carry out preventive maintenance throughout the hotel to ensure that standards are maintained for guest comfort.
• Assist the Chief Engineer in the general administration, training and coaching within the department.
• Ensure the smooth daily operation in the department through supervision, delegation of duties and coordinate all engineering activities within the Hotel.
• Ensure the preventive/ corrective maintenance for all the hotel’s facilities are done promptly.
• Conduct routine checks and log data of all facilities, following up on faults and repair works if required.
• Perform property/ room preventive maintenance inspection and update.
• Perform incident investigation and prepares report.
• Source for quotations and prepare purchase requisitions for spare parts and repair works.
• Maintain the tidiness of the store, workshop and check on the tool inventory.
• Ensure that all spare parts are available for use whenever required and proper storage of supplies & materials.
• Maintain fire-fighting facilities and equipment in compliance to the Fire Safety regulation.
• Perform regular energy/ defect analysis and be involved in energy management.
• Keep up to date on safety-related administrative documents.
• Ensure his/her own safety and the safety of others during interventions and those of the external service providers.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by the local Council, § Government and Manufacturer specifications.
• Support the co-ordination of safety and security/risk management programs via third party providers
• Work with the operational Department Heads team to ensure InterREACT tracking and compliance
• Ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• Strive to honour the Accor Vision and demonstrate active use of Accor Values.
• Any other reasonable request within your range of competence as required by Management.

Job Requirements:

• Engineering Diploma and at least 2 years of experience in a similar role.
• Computer literate.
• Good command in English language.
• Passionate, energetic and self‐motivated individual who can deliver exceptional performance.
• Strong interpersonal and communication skills.
• Able to work well with teams and demonstrates excellent leadership.

Job Responsibilities

• Providing courteous and efficient food and beverage services to the guests in the outlets.
• Preparation of dining layouts and settings to ensure service quality and hygiene matters.
• Serving of food and beverage orders.
• Presenting of bills and payment collection.
• Any other suitable tasks as and when assigned

Job Requirements

• Able to perform rotating shifts, weekends and public holidays

Job Description & Requirements

• To assist in the preparation of mis-en-place and production of food during operations time.
• To cook standard and/or a-la-carte dishes in accordance with the menu.
• To assist the Sous Chef with special dishes.
• To assist other Cooks in the kitchen as and when there is a shortage of men to do the job.
• To keep kitchen equipment and tools in good order and report any defects/malfunction.
• Any other suitable tasks as and when assigned by Sous Chef.

Requirements

• Good team player
• Positive attitude

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To ensure all equipments functioning satisfactorily and safely.
• To maintain repairs for all electrical systems.
• To inspect and maintain all air-conditioning/ventilation equipments.
• To inspect and maintain the plumbing/sanitary systems.
• To perform other duties as directed by the Maintenance Supervisor.

Requirements:

• Singaporeans & PR only.
• Possess at least NTC 3, NITEC in Electrical or Mechanical Trade Certificate.
• At least 1-2 year experience in a similar capacity in the Hospitality industry.
• Able to work on 6 days, 3 rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 25 Jan 2025.

Walk-IN (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Overview:

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

As a Captain at Hotel Miramar, you will play a pivotal role in ensuring an exceptional dining experience for our guests. You will lead the service team, oversee daily operations, and uphold the high standards of service and hospitality that define Hotel Miramar.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunities

Responsibilities:

1. Leadership and Coordination:

- Lead and inspire the service team to deliver exceptional customer service.

- Coordinate and communicate effectively with kitchen staff, ensuring seamless collaboration between front and back of house.

2. Guest Service:

- Greet and interact with guests to create a welcoming atmosphere.

- Ensure prompt and courteous service, addressing any guest concerns or special requests promptly.

3. Order Management:

- Oversee the accurate and timely communication of orders to kitchen staff.

- Verify the quality and presentation of dishes before serving to guests.

4. Menu Knowledge:

- Possess in-depth knowledge of the menu, including ingredients, preparation methods, and daily specials.

- Assist guests in making informed choices by providing recommendations and answering queries.

5. Training and Development:

- Train and mentor service staff, ensuring they understand Hotel Miramar's service standards and protocols.

- Foster a positive and collaborative team environment.

6. Quality Control:

- Conduct regular inspections of the dining area to maintain cleanliness, order, and ambiance.

- Ensure compliance with food safety and hygiene standards.

7. Guest Engagement:

- Anticipate guests' needs and create a personalized experience.

- Collect feedback and address any concerns to enhance overall guest satisfaction.

8. Shift Management:

- Effectively manage shifts, including staff scheduling and task delegation.

- Adapt to a dynamic work environment, including weekends and holidays.

Requirements:

• Possess a minimum of GCE 'N' or 'O' level qualifications.
• Possess WSQ Food Safety and Hygiene Level 1.
• Previous experience in the Food & Beverage/Hotel industry is advantageous.
• Exhibit an excellent service attitude.
• Capable of working in a fast-paced environment.
• Able to work flexible shifts, including weekends and public holidays.

How to Apply:

We want to hear from you! Interested candidates are invited to email your updated resume by 25 Jan 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified.

Job Description

• To ensure all dishes, utensils, glass ware and kitchen equipment are clean and sanitized. Ensure all such items are placed in storeage area.
• Maintain the cleanliness of the kitchen and stewarding area by washing, sweeping and mopping daily.
• Dispose the garbage at bin centre.
• Report missing and/or damaged item to the superior

Job Requirements

• Positive attitude
• Able to work rotating shifts including weekends and public holidays

We regret that only shortlisted candidates will be notified.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Responsibilities:

• Manages Key Access Control
• Maintain the Log Book for contractors working in the hotel in accordance with company’s health and safety policies
• Operates, checks and performs security surveillance on the CCTV system
• Patrol the hotel building, premises and perimeter on a daily basis ensuring safety, and send reports.
• Member of the CERT team to provide assistance during the triggering of a fire alarm
• Regulate traffic control at the driveway
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Investigate and report all allegations of theft, criminal damage and other incidents
• Maintain the Security Log Book and send Incident Reports
• Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
• Handle Loss and Found items
• Liaise with Police in the absence of Security Supervisor
• Report any maintenance or hazard issues to the supervisor on duty
• Adhere to all Health and Safety Regulations
• Any other duties assigned by the Security Supervisor.

Requirements:

• 6 days’ work week.
• Possesses valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.
• Computer literate

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 25 Jan 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5-day work week with 14 days of annual leave, staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• Responsible for the daily food preparations and duties assigned to meet the set standard and qualities for WESTERN cuisines served in our Hotel Coffee House / Hotel Restaurant.
• Able to lead the kitchen team and delegate duties.
• To manage cleanliness, wastage and cost control well.
• To implement new menu ideas & festive menus for our buffets.
• Report directly to Executive Chef.
• Any other ad-hoc duties as assigned.

Requirements:

• Singaporeans & PR only.
• Possess relevant professional qualifications.
• At least 2 to 5 years of experience in similar capacity.
• Able to work independently & a good team player.
• 5 days work week.
• Good interpersonal and communication skills
• Be willing to work on shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 25 Jan 2025.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• Efficiently, courteously and expediently welcome, handle, check in, check out and bid farewell for all VIP lounge guests ensuring their comfort and satisfaction, adhering by the hotel standards required.
• Efficiently and courteously provide cashiering-related services and foreign exchange.
• Adhere to all credit procedures and accounting procedures as they pertain to the registration process.
• Efficiently and courteously provide information and assistance and maintain excellent relations at all times.
• To handle all keys, mail, telexes, messages and any other items for guest as requested.
• To assign rooms and prepare keys/folders for all arriving guests.
• Maintain good guest relations with in-house guests at all times.
• o contribute in developing the hotel’s Guest History system by obtaining relevant details and inputting them into the hotel information system.
• Efficiently and courteously provide Food & Beverage related services ensuring guests’ comfort and satisfaction, adhering by the hotel standard required.
• Perform other duties related or unrelated to VIP lounge or as assigned by Manager.

Job Description:

• Responsible for preparing and serving all products, including espresso based and other bar drinks, giving individualized attention towards each customer.
• Take on shift duties and responsibilities for the cashier.
• Maintain set standard of quality, service, product and cleanliness at all times.
• Support inventory management, ordering and operations.
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees/teas and bar drinks such as cocktails and mocktails.
• Clean or sanitize work areas, utensils, or equipment.
• Provide customers with product details, such as coffee blend or preparation descriptions.
• Initiatives for continuous improvement on beverage elements.
• Plan continuous improvement activities within the team.
• Create new coffee/ tea beverage recipes based on customers' profiles and beverage preferences.
• Monitor the preparation of coffee-based beverages and teas.

Job Requirements:

• Able to converse in English.
• Able to perform well during high-volume peak hours.
• Agile, energetic & team player.
• Charismatic and enthusiastic in meeting new people and forging client relationships.
• At least 3 years of experience in specialty coffee and the coffee industry.
• Infectious love of coffee and has high enthusiasm to share knowledge and skills.
• Be a model barista, with excellent communication skills and customer service.
• Excellent knowledge of FOH systems, ordering and inventory.
• Understand health and safety, and basic food hygiene practices.
• Focused perspective on what a high-functioning coffee bar looks like and how to execute.
• Detail oriented, punctual and well disciplined.
• Willingness to work weekends and public holidays as part of the job role.
• Has the aptitude and willingness to undertake further development with Sofitel.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• Reports to Sous Chef
• Responsible for the daily food preparations and duties assigned to meet the set standard and qualities.
• Key responsibilities such as to work according to the menu specifications.
• Prepare the daily mis-en-place and food productions (Cold / Western Kitchen / Local cuisines)
• Keep up to date with the new products and recipes.
• To assist in all stations when required
• Practice cleanliness, wastage and cost control well.
• Training and uniform will be provided
• Any other ad-hoc duties as assigned.

Requirements:

• Possess relevant experience or professional qualifications.
• Able to work independently & a good team player.
• Be willing to work on shifts, weekends and public holidays.
• Singaporeans & PR are welcome to apply.
• Good interpersonal and communication skills.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 25 Jan 2025.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

We are seeking a skilled and enthusiastic Pastry Cook to join our team. As a Pastry Cook, you will be responsible for preparing a variety of delicious pastry-based confectioneries. This includes measuring ingredients, baking goods, adding finishing touches, and ensuring adherence to hygiene and safety standards. Additionally, you will support food and beverage operations and actively contribute to maintaining a positive and professional work environment.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression

Job Description:

• To ensure smooth production of pastries & bakeries daily
• To be responsible for the high standard food quality & maintain consistency
• To make recommendation to upgrade the quality & presentation of food & menus
• To be able to display pastries & bakeries in an organized manner
• Any other ad-hoc duties as assigned.

Requirements:

• Singaporeans & PRs only.
• Possess relevant Diploma in Culinary/Bakery/Pastry or relevant qualifications.
• At least 1-2 years of experience in a similar capacity in the Hospitality industry.
• Positive attitude and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 25 Jan 2025.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• Preparing, cooking and presenting for Hotel Restaurant.
• Managing and training any cooks working with you.
• Helping the Sous Chef and Head Chef to develop new dishes and menus.
• Ensuring your team and you have high standards of food hygiene and follow the rules of health and safety.
• Monitoring portions and waste control to maintain profit margins.

Requirements:

• Possess relevant professional qualifications.
• At least 2 years of experience in similar capacity.
• Able to work independently & a good team player.
• 5 days work week, in rotating shifts
• Good interpersonal & communication skills.
• Be willing to work on shifts, weekends and public holidays.
• Singaporeans & PR only

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 25 Jan 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Description:

• Assist with guests' check-ins and check-outs and verify guests' reservations
• Coordinate daily front office activities to ensure operational efficiency
• Maintain accurate room status information
• Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up
• Monitor guests satisfaction levels and feedback for service improvement
• Provide information and recommendations to guests on property's amenities and services
• Resolve guests' concerns and feedback to ensure guest satisfaction
• Other ad-hoc duties as and when assigned

Requirements:

• Possess excellent communication and interpersonal skill
• Able to work in a fast-paced environment
• A good team player
• Able to work rotating shifts, weekends and public holidays

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Sous Chef (Arabic Cuisine) to join our team!

As a Sous Chef (Arabic Cuisine), we require you to:

• Support daily menu planning and design
• Ensure a high quality of food & beverage is provided at all times
• Assist in supervising the daily operation of the kitchen
• Maximise profitability for the outlet
• Support the Chef on daily operation

Requirements:

• Has a passion for Food & Beverage
• Enjoys interacting with people
• Must have experience working in either a luxury restaurant or a 5* hotel environment
• A self-starter and a teamplayer
• Committed to serving food of the highest quality
• Enjoys being creative with an eye for detail
• Enjoys planning, organising and problem solving
• Communicates and write with fluency in English and local language
• Displays curiosity and takes time to learn and understand new culinary trends
• Enjoys being challenged
• Willing to work shifts

Job Description

• To assist the manager in carrying out his/her function by efficiently administering and organizing the outlet into a profitable center and maximizing center’s revenue.
• To lead and supervise a shift which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters.
• To establish par stock and supervise inventory taking.
• To assist in forecasting staff requirements and in scheduling day off, vacation, and overtime requirements.
• To conduct departmental SOP training for all staff.

Requirement

• At least 1 year of experience in similar capacity.
• Able to work on rotating shifts.
• Positive and engaging personality

The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.

Primary Responsibilities:

• Greet and welcome guests
• Assist guest with their luggage
• To ensure job assigned through HOTSOS is followed up timely
• Rooming the guests
• Assist the guest in case of a room transfer
• Deliver message accordingly where necessary
• Assist guest in getting a taxi
• To assist guest for information queries
• To carry out any other duties when directed by the Management

*Only shortlisted candidates will be notified.

*This role is for 2 properties: Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

Exciting Opportunity: Director of Sales

This role presents a dynamic and rewarding opportunity for an experienced Sales leader to drive success in a luxury hotel. We invite you to apply if you have the vision and expertise to elevate our offerings.

About the Role:

Director of Sales

Reporting to the Associate Director of Marketing, the Director of Sales will lead a passionate sales team to achieve and exceed revenue targets across all market segments. Your expertise will help position Four Seasons Hotel Singapore as a leader in luxury hospitality while fostering strong relationships with key clients, partners, and stakeholders. Reporting to the Associate Director of Marketing, this role demands strategic vision, innovative thinking, and exceptional leadership.

Key Responsibilities:

Strategic Leadership

• Develop and implement comprehensive sales strategies to meet revenue and market share targets for corporate, group, MICE, and other key segments.
• Collaborate with the revenue team to establish competitive pricing strategies that maximize profitability and market positioning.
• Conduct in-depth market analysis to anticipate trends, identify opportunities, and stay ahead of competitors.

Driving Revenue Growth

• Oversee and guide the sales team to achieve individual and collective targets, with a focus on high-impact initiatives.
• Identify and secure new business opportunities by exploring emerging markets and fostering long-term client relationships.
• Champion innovative sales approaches to optimize revenue generation across all hotel revenue streams.

Team Development

• Recruit, mentor, and develop a high-performing sales team, fostering a culture of collaboration, creativity, and accountability.
• Provide ongoing coaching and performance evaluations to drive professional growth and enhance team effectiveness.

Relationship Management

• Build and maintain strong relationships with key clients, regional and global sales offices, and travel agents to drive repeat business and referrals.
• Act as a brand ambassador, enhancing the hotel’s reputation and visibility in the local and global markets.

Operational Excellence

• Ensure seamless coordination with all departments, including Rooms and Food & Beverage Divisions, to deliver a cohesive guest experience.
• Lead sales meetings and oversee communication processes to ensure alignment with the hotel’s objectives.
• Prepare and manage the sales budget, aligning with the hotel’s overall financial goals.

What You Bring:

• Bachelor’s degree in Marketing, Business Administration, Hospitality, or a related field.
• Minimum 7–10 years of experience in hotel sales, including at least 3 years in a leadership role.
• Proven track record of achieving sales targets and driving revenue growth in the luxury hospitality sector.
• Strategic thinker with strong analytical skills and the ability to interpret market trends.
• Knowledge of digital marketing, distribution channels, and revenue management principles.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong organizational and time-management capabilities.
• Ability to motivate and lead a team with a focus on excellence and collaboration.

What We Offer:

• A culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence.
• Career growth opportunities.
• A strong, unique culture.
• Best-in-industry training.
• Complimentary stays at Four Seasons properties (subject to availability), with discounted meals.
• Paid holidays/vacation.
• Dental, medical, and life insurance.
• Employee service awards/Birthday Gift.
• Annual employee party/social and sporting events.
• Complimentary meals in a dedicated employee restaurant.
• Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only.

Schedule & Hours:
This position requires one to work from Mondays to Fridays, 8.30 am to 6.00 pm with flexibility in scheduling (i.e. the ability to work on weekends and festive holidays subjecting to work exigencies).

Job Duties

• Perform all repair and maintenance works on the Hotel's lighting, power heating, ventilation, air-conditioning, refrigeration, fire protection, kitchen, laundry and plumbing equipment.
• Check system or equipment for faults and follow up on the repair works in required.
• Monitor works carryout by contractors and ensure works are properly done, safe and secured.
• Carry out preventive maintenance work of properties.
• Ensure the fire and safety procedures are carried out at all times.

Job Requirements

• NITEC in Electrical/Mechanical or equivalent
• Good team player and able to work independently
• Able to work rotating shifts including weekends and public holidays

We regret that only shortlisted candidates will be notified.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

We are seeking a dedicated and detail-oriented Kitchen Assistant to join our team. As a Kitchen Assistant, you will play a crucial role in supporting the overall operations of our kitchen.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Responsibilities:

• Assume responsibility for general duties within the kitchen.
• Ensure the proper maintenance of kitchen supplies, equipment, and work areas.
• Uphold high standards of food quality, hygiene, and cleanliness throughout the kitchen.
• Assist in the preparation of ingredients for cooking, including cutting vegetables, meat, fruits, etc.
• Undertake any additional ad-hoc duties as assigned.

Requirements:

• Preferably possess at least 1 year of experience in the Hospitality industry.
• Remuneration is negotiable and will be based on number of years of working experience in the industry.
• Certificate in Basic Food Hygiene is a prerequisite.
• Must be available for a 6-day work week.
• Capable of working on rotating shifts, including weekends and public holidays.

We want to hear from you! Interested candidates are invited to email your updated resume by 18 Jan 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us.

We offer opportunities for career stability and advancement. We welcome you to join us!

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Roles & Responsibilities:

• Prepare mise en place meticulously before operations and maintain the cleanliness and organization of work areas.
• Fulfill buffet and runner responsibilities when assigned.
• Adhere to daily checklists for restaurant cleaning and stocking procedures.
• Ensure prompt and quality service by serving guests' orders in accordance with operating procedures.
• Stay informed about daily soups, specials, and featured drinks.
• Demonstrate comprehensive knowledge of menu items, including garnishes, condiments, accompaniments, preparation methods, and correct settings.
• Ensure all food and beverages in good order before serving to guests.
• Effectively communicate orders to the captain and verify accuracy.
• Handle equipment with care and diligence.
• Proactively anticipate and address guests' needs, including understanding regular guests' special requirements and preferences. Follow up with guests regularly for additional orders or requests.
• Perform any additional duties as assigned from time to time.

Requirements:

• Possess a minimum of GCE 'N' or 'O' level qualifications.
• Possess WSQ Food Safety and Hygiene Level 1.
• Additional certification in existing and/or new Workforce Skills Qualifications (WSQ) is desirable.
• Previous experience in the Food & Beverage/Hotel industry is advantageous.
• Exhibit an excellent service attitude.
• Capable of working in a fast-paced environment.
• Able to work flexible shifts, including weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 18 Jan 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Duties

• Maintain peace and order within the Hotel premise and to provide safety and security to Hotel guests, patrons, employees and their belongings, and the Hotel’s properties.
• Ensure no break-in and intrusion in secured and protected areas.
• Perform patrolling round in all areas of the Hotel premise.
• Conduct investigations on incidents involving disturbance, accidents, losses, thefts, etc. occurring in the Hotel.
• Report all matters that are harmful to the Hotel business eg pimping, prostitution, gambling and touting syndicates, internal collusion and theft, dishonesty, etc.
• Be familiar with the fire emergency plan. Take necessary action whenever the fire alarm is activated.
• Keep proper and updated records/entries in relevant security logs and records.
• Ensure smooth flow of traffic in the Hotel's car park, frontage and its vicinity.

Job Requirements

• Relevant experience in hospitality industry will be an added advantage
• PLRD licensed
• Analytical, tactful and independent
• Strong interpersonal and communication skills
• Willing to work rotating shifts including weekends and public holidays

We regret that only shortlisted candidates will be notified.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To assist with receiving guests into the restaurant including answering reservations via telephone.
• To serve food courses & alcoholic beverages (whenever needed) to guests.
• To assist guests regarding menu items in an informative & helpful way.
• To assist in monitoring and maintaining inventory levels of food, beverages, and supplies, notifying management when supplies need to be replenished.
• To maintain cleanliness of work areas, chinaware, glassware, etc throughout the day.
• To handle cash transactions accurately, process payments, and operate the cash register or POS system in compliance with company policies.
• Any other ad-hoc duties as assigned.

Requirements:

• Able to work rotating shifts, including weekends and public holidays.
• Preferably 1 year of experience in similar capacity.
• A good team player with excellent communication skills.
• Able to work overtime (entitled to overtime pay), on weekends & public holidays when required.
• Singaporeans & PR only.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 18 Jan 2025.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified