Performs routine duties in cleaning and servicing of public area under supervision of Housekeeping Supervisor. Hotel Attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

To maintain complete knowledge of and comply with all housekeeping departmental policies/service.

SPECIFIC DUTIES & RESPONSIBILITIES

• Clean up hotel public areas including hotel entrance / lobby, washroom, carpark & loading bay, staff resting area, guest lift & lift lobby, corridor & staircase, surrounding of swimming pool, and gym.
• Deliver hotel amenities & supplies to rooms or requested location.
• Store hotel amenities & supplies in assigned location after delivered by supplier to hotel
• Receive new linen from Hotel Laundry and store properly
• Place used linen in assigned cage
• Count / Replenish linen in pantry
• Replenish cleaning agent
• Store / Maintain cleaning equipment in good condition
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Attend to guest for assistance in room facilities (e.g. air conditioner)

JOB REQUIREMENTS

• Meet the attendance guidelines of the job and adhere to departmental and company policies.
• A team player and takes initiative to assist other team members when required.
• Well-groomed and professional disposition.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• High attention to details.

Responsibilities:

• Lead the finance team and oversee cash flow, including optimization, forecasting, expense management, and budgeting activities.
• Manage accounting staff, delegate tasks, and ensure accuracy.
• Understand and follow all accounting procedures and operations.
• Prepare and analyze financial reports, providing insights and recommendations to senior management.
• Manage relationships with external stakeholders, such as auditors, tax advisors, and financial institutions.
• Implement financial strategies for risk minimization and cost enhancement.
• Oversee financial reports and audit matters.
• Develop financial metrics based on P&L.
• Cooperate with auditors and implement their recommendations.
• Improve internal controls to ensure compliance with company regulations.
• Evaluate financial performance and provide improvement measures to the management.

Requirements:

• Degree in Accountancy, ACCA, CPA or equivalent
• At least 5 - 8 years of relevant experience with supervisory skills, preferably from hospitality industry.
• Candidate with short notice availaibility will be ideal.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Reporting to the Safety & Security Manager, you will be responsible for:

• Ensuring that only associates on duty are allowed to enter the hotel premises.
• Ensuring that no hotel property is to be taken out without proper authorization from the relevant Head of Department.
• Conducting parcel search for associates on an alternate day basis.
• Acting as a witness for Finance Department conducting checks on cashier
• Assisting/witness Duty Managers in conducting DND room checks and unlocking of safes in unoccupied guest rooms.
• Ensuring all visitors (especially contractors and suppliers) wear proper shoes upon entering the hotel premises.
• Ensuring all suppliers and their workers are issued with ‘Vendor’ passes before they are allowed to enter the hotel premises.
• Ensuring vehicles coming into the loading/unloading bay area are properly parked so as not to cause any traffic congestion.
• Preventing anybody loitering around the hotel area, ensuring no undesirable characters enter the hotel premises.
• Performing the duty of a prowler on the guest floors.
• Stopping unauthorized person(s) from entering guest rooms or loiter along the corridors of the guest floors. This includes hotel associates other than those authorized to be on the floor.
• Ensuring all guestroom doors are properly locked and secured.
• Ensuring all fire emergency doors and staircase are not obstructed.
• Preventing any form of soliciting by prostitutes or pimps.
• Ensuring vagabonds and all known undesirable characters are to leave the hotel premises.
• Restricting the movement of fast-food vendors/drivers/bodyguards who enter into the hotel lobby.
• Ensuring smooth traffic flow and no vehicle causing obstruction along the driveway
• Preventing any suspicious characters from loitering at the driveway.
• Recording the particulars of vehicles found parked at the driveway with noticeable damage marks such as broken head-lights, signal lights etc.
• Performing any other ad-hoc duties from time to time.

SKILLS AND KNOWLEDGE REQUIREMENT

• GCE 'O' Level or equivalent
• Possess a valid security license (PLRD)
• Good interpersonal and communication skills
• Observant and eye for details
• Preferably prior relevant experience in hotel covering safety and security
• Willing to work shift, weekend and Public Holiday

WHAT WE OFFER

• Annual Wage Supplement (AWS)
• Birthday leave
• Sponsored training and upskilling opportunities
• Career development opportunities
• Medical benefits including Flexi-Benefit

We regret that only shortlisted candidates shall be notified.

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

The Laundry Attendant play a pivotal role in ensuring a seamless and sustainable laundry operation at our hotel, upholding the highest standards of service in accordance with our policies and procedures. As part of the latest trends in the hotel industry, the incumbent will contribute to our commitment to sustainability by integrating eco-friendly practices into their daily tasks.

Responsibilities:

• Embrace sustainability in laundry operations by sorting items based on color, fabric type, and washing instructions to maximize energy efficiency and minimize environmental impact.
• Demonstrate proficiency in operating various laundry equipment, incorporating eco-friendly practices to enhance the quality of the finished product while reducing resource consumption.
• Monitor linen and uniform inventory levels with a sustainability mindset, ensuring responsible use of resources, restocking, and implementing eco-conscious ordering practices.
• Maintain high standards of cleanliness and quality through eco-friendly laundry practices, inspecting items for defects, damage, or irregularities, ensuring only properly cleaned and pressed items are returned to guests.
• Adhere to safety and hygiene protocols with an emphasis on sustainability, using protective gear and eco-friendly cleaning agents to maintain a clean and environmentally conscious working environment.
• Interact with guests to address specific requests or concerns related to laundry services, showcasing excellent customer service skills with a commitment to meeting guest expectations while promoting sustainable practices.
• Collaborate with housekeeping and other departments to coordinate the timely delivery of clean linens and uniforms, emphasizing the importance of sustainable practices throughout the process.
• Play a role in training new staff members on sustainable laundry procedures, equipment operation, and quality standards, aligning with the hotel's commitment to eco-friendly practices.
• Efficiently collect and issue uniforms and linen, incorporating sustainability practices in every aspect of the process.
• Maintain cleanliness and organization in storage and distribution areas, promoting a sustainable and eco-friendly work environment.
• Report any linen and uniform shortages or discrepancies promptly, emphasizing the importance of sustainability in resource management.
• Demonstrate familiarity with all equipment within the laundry room, ensuring work practices align with the Workplace Health & Safety Act and incorporating sustainability practices.
• Pick up/deliver laundry/valet from/to guest rooms with a focus on minimizing environmental impact.
• Maintain the uniform conveyor system in good working condition, incorporating sustainable maintenance practices.
• Perform unexpected duties as requested, including spill cleaning, with a commitment to sustainable solutions.
• Fulfill additional duties as necessary and assigned by the Executive Housekeeper, integrating sustainability into all aspects of the role.

Requirements:

• Have at least 1 year of prior experience in similar capacity in hotel setting is preferred
• Customer Service focus
• High level of flexibility and adaptability
• Strong Team Player
• Physical fit as the nature of the job requires to handle heavy load and pushing of laundry trolley

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Hotel Maintenance | Bugis | Up to $3k

Location: Beach Rd

Working days : 6 days ; 8 hours/day

Salary : $2000 - $3000 (depend on experience)

Responsibilities & Duties :

• Perform general maintenance and repairs on plumbing, electrical.
• Ensure guest rooms are well-maintained, including fixing plumbing, electrical, and furniture issues.
• Conduct regular inspections of hotel facilities to identify potential maintenance problems.
• Respond to emergency repair needs (e.g., burst pipes, electrical outages, power trip, water heater malfunction,promptly.
• Maintain the hotel’s exterior, including landscaping, parking lots, and outdoor lighting.
• Ensure all safety and security systems, including fire alarms, extinguishers, and emergency lights, are functioning.
• Work closely with housekeeping and management to address and resolve maintenance issues.
• Ensure compliance with safety, health, and environmental regulations.
• Maintain an inventory of maintenance supplies and tools.

Requirements:

• Proven experience in hotel or building maintenance .
• Ability to troubleshoot and solve problems quickly.
• Basic knowledge of safety and fire regulations.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road.

They are looking to hire a Chef de Partie for their hotel across their banquet, lounge and buffet team, as well as signature Italian restaurant.

Responsibilities:

• Prepare food efficiently, economically, and hygienically according to recipes.
• Support the Sous Chef in daily kitchen operations, maintaining high standards of food quality and presentation.
• Plan and prepare high-quality food and beverage items for all areas and restaurants.
• Follow recipes, standards, and plating guides.
• Ensure cleanliness and hygiene, adhering to HACCP standards.
• Operate kitchen equipment properly and assist with off-site events.
• Perform inventory tasks and prepare menus when needed.
• Collaborate with the Stewarding department for cleanliness and minimal breakages.
• Address guest requests professionally.
• Maintain a positive and professional attitude.
• Ensure team members follow hotel rules and guidelines.
• Monitor food quality, portion control, and cost efficiency.
• Promote teamwork and meet departmental goals.
• Adapt to changes and take on additional duties as assigned.

Requirements:

• High school diploma or similar culinary qualification.
• 3+ years of experience in a 5-star hotel or high-standard restaurant.
• Valid Food Hygiene certificate.
• Proficient in various cooking techniques (steaming, grilling, baking, etc.).
• Knowledgeable about food processing, storing, and receiving standards.
• Strong leadership and problem-solving skills.
• Ability to work under pressure in a hot and sometimes noisy environment.
• HACCP knowledge and experience in international chain hotels preferred

Job Info:

• 5 Working Days
• 3 shift patterns (dependent on locations):
  A shift: 7.30am to 5pm / 7am to 4.30pm
  B shift: 1 to 10.30pm / 1.30pm to 11pm
  C shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am
• Location: Central Region

Key Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guest’s request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow-up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, and emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities, functions, major city attractions, and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 18 Jan 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Info:

• 3 shift patterns (dependent on locations):
  A shift: 7.30am to 5pm / 7am to 4.30pm
  B shift: 1 to 10.30pm / 1.30pm to 11pm
  C shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am
• Working Hours: Rotational shifts
• Location: Sentosa; Monorail pass will be provided

Key Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guest’s request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow-up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, and emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities, functions, major city attractions, and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560

Position title : Hotel Maintenance

Location: Bugis

Working days : 6 days ; 8 hours/day

Salary : $2500- $3000 (depend on experience)

Responsibilities & Duties :

• Perform general maintenance and repairs on plumbing, electrical.
• Ensure guest rooms are well-maintained, including fixing plumbing, electrical, and furniture issues.
• Conduct regular inspections of hotel facilities to identify potential maintenance problems.
• Respond to emergency repair needs (e.g., burst pipes, electrical outages, power trip, water heater malfunction,promptly.
• Maintain the hotel’s exterior, including landscaping, parking lots, and outdoor lighting.
• Ensure all safety and security systems, including fire alarms, extinguishers, and emergency lights, are functioning.
• Work closely with housekeeping and management to address and resolve maintenance issues.
• Ensure compliance with safety, health, and environmental regulations.
• Maintain an inventory of maintenance supplies and tools.

Requirements:

• Proven experience in hotel or building maintenance .
• Ability to troubleshoot and solve problems quickly.
• Basic knowledge of safety and fire regulations.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Front Desk Executive | 10 Days off | Gross Up to $2300 | Little India

Salary range: $2,000 + OT (Gross: $2300)
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Position title : Hotel Maintenance

Location: Bugis

Working days : 6 days ; 8 hours/day

Salary : $2500- $3000 (depend on experience)

Responsibilities & Duties :

• Perform general maintenance and repairs on plumbing, electrical.
• Ensure guest rooms are well-maintained, including fixing plumbing, electrical, and furniture issues.
• Conduct regular inspections of hotel facilities to identify potential maintenance problems.
• Respond to emergency repair needs (e.g., burst pipes, electrical outages, power trip, water heater malfunction,promptly.
• Maintain the hotel’s exterior, including landscaping, parking lots, and outdoor lighting.
• Ensure all safety and security systems, including fire alarms, extinguishers, and emergency lights, are functioning.
• Work closely with housekeeping and management to address and resolve maintenance issues.
• Ensure compliance with safety, health, and environmental regulations.
• Maintain an inventory of maintenance supplies and tools.

Requirements:

• Proven experience in hotel or building maintenance .
• Ability to troubleshoot and solve problems quickly.
• Basic knowledge of safety and fire regulations.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

What we offer

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

A career that lets your passion shine

As Regional Director hotel performance Asia Pacific for Sofitel, MGallery & Emblems, you will lead the strategy across all luxury segments to execute revenue targets in alignment with the groups, visions & goals and values. Keys to the success of this role is the ability to collaborate closely with Operations and build trusted business partnerships in region with the support RSVPOs in all manner of hotel performance excellence with a focus on quality and commercial delivery as well as engage with Owners as required and Key Stakeholders in an ambassadorial capacity.

You will be based in Singapore and will report to the Global Head of Hotel Performance Sofitel MGallery Emblems.

As a role model within the regional commercial community, you will be responsible for developing the hotel commercial teams to release their full creative potential in achieving the highest possible revenue from properties within the SMgE region whilst simultaneously optimizing value and service for our clients.

RELATIONSHIPS

All Hotel Directors of Sales & Marketing Sofitel MGallery Emblems

All General Managers Sofitel MGallery Emblems          

All Marketing and Communication executives Sofitel MGallery Emblems

All ACCOR ± SVP ± VP Sofitel MGallery Emblems

All Revenue Managers Sofitel MGallery Emblems

All Accor Global & Luxury Sales Offices Worldwide

KEY SUCCESS FACTORS ARE THE FOLLOWING:

Provide strategic direction on driving hotel performance excellence, particular focus on sales delivery, loyalty contribution and TARS contribution.

Ensure credibility and attend owners meetings as required with the regional SVPO.

Assist in the recruitment and validate the appointment of senior sales, distribution and loyalty roles in hotels.

Contribute to the critical path to support new hotel openings /de flagging of hotels.

Coordinate with the whole Sofitel, MGallery Emblems team for assistance, as well as the broader Accor organization for sales, loyalty, distribution.

Be the interface to the global sales organization to ensure brand representation and production.

Strong coordination with luxury sales, including some tactical dedication actions for Sofitel, MGallery & Emblems.

AREAS OF RESPONSIBILITY

Strategy

You will contribute to the development of strategy for each hotel to achieve performance and excellence, together with Sofitel, MGallery & Emblems Commercial and Marketing teams and all stakeholders;

You will provide strategic direction, guidance and support on Sales & Marketing concepts and operational decisions for each hotel.

You will conduct bi-annual or as when required hotel business reviews for key assets;

Budget

You will actively participate in annual hotel budget and marketing plan process;

You will validate sales, loyalty pre-opening budgets and proformas in conjunction with Revenue.

You will manage new developments in region;

You will oversee the pre-opening Sales & Marketing function to support Managed and Franchise hotels.

Drive Performance & Quality

You will work with country Sales, Marketing, Ecommerce and Loyalty executives, as well as SMgE Commercial and Marketing teams to drive Topline performance and grow market share for key assets;

You will Support the VPO on all hotel CSR initiatives

You will Develop tactical campaigns that will help drive revenue, F&B, SPA, Meeting & Events

You will develop Performance Improvement Plan (PIP) commercial objectives together with finance, with necessary input and validation from all stakeholders;

You will monitor the hotel quality KPIs;

You will contribute to the quality and brand standards monitoring across all areas while on-property, informing where necessary relevant teams if action is required;

You will support SVPOs as required, responding to owner requests on performance or excellence topics.

You will analyze S&M competitive positioning and market trends in all markets;

You will help develop, with the central commercial team tactical plans within Sofitel MGallery Emblems (SMgE) SMDL teams to support hotels in need;

People & Relations

You will act as brand ambassador representing SMgE Brands;

You will have strong and effective interactions with Owners around sales & marketing performance and new projects;

You will participate in the hiring process of new S&M Directors for hotels, and maintain a list of talent with mobility potential;

You will build and maintain a network of key industry contacts

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position title : Hotel Maintenance

Location: Bugis

Working days : 6 days ; 8 hours/day

Salary : $2500- $3000 (depend on experience)

Responsibilities & Duties :

• Perform general maintenance and repairs on plumbing, electrical.
• Ensure guest rooms are well-maintained, including fixing plumbing, electrical, and furniture issues.
• Conduct regular inspections of hotel facilities to identify potential maintenance problems.
• Respond to emergency repair needs (e.g., burst pipes, electrical outages, power trip, water heater malfunction,promptly.
• Maintain the hotel’s exterior, including landscaping, parking lots, and outdoor lighting.
• Ensure all safety and security systems, including fire alarms, extinguishers, and emergency lights, are functioning.
• Work closely with housekeeping and management to address and resolve maintenance issues.
• Ensure compliance with safety, health, and environmental regulations.
• Maintain an inventory of maintenance supplies and tools.

Requirements:

• Proven experience in hotel or building maintenance .
• Ability to troubleshoot and solve problems quickly.
• Basic knowledge of safety and fire regulations.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities:

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Organising employee schedule.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting store manager as needed.

Requirements:

• High school or equivalent education level.
• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• Be a team player.
• Be dedicated to customer satisfaction and a great customer experience.
• Experience as an assistant manager.
• Must work on weekend and public holiday.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

• Lead and supervise the fabrication team, providing guidance and support to ensure optimal performance
• Develop and implement training to enhance team skills and knowledge
• Foster a positive work environment that encourages teamwork, innovation, and continuous improvement
• Plan, organize, and coordinate fabrication activities to meet production schedules and deadlines
• Foster good relationships within other shifts and work closely to ensure consistency
• Monitor fabrication processes to ensure adherence to quality standards
• Troubleshoot and resolve production issues promptly to minimize downtime
• Establish and enforce quality control procedures to ensure the highest standards of product quality
• Conduct regular inspections and audits of fabricated products and processes
• Collaborate with the Quality and Process Improvement Engineers team members to implement corrective actions as needed
• Manage inventory levels of raw materials and supplies necessary for fabrication processes
• Coordinate with procurement to ensure timely availability of materials and tools
• Optimize the use of equipment and resources to enhance productivity
• Promote a culture of safety within the fabrication department, ensuring compliance with safety regulations and protocols
• Conduct safety training sessions and regular safety audits
• Prepare and maintain accurate records of production activities, including output, quality metrics, and staff performance
• Generate reports for management on production status, challenges, and opportunities for improvement
• Utilize timekeeping system to monitor worked hours, planned leave, and unplanned absences
• Maintain Lean Management and 5S systems and monitor closely for adherence and continuous improvement
• Other duties and tasks as assigned

Required :

• Leadership and team management
• Quality control and assurance
• Technical knowledge of fabrication techniques
• Safety compliance and risk management
• Effective communication and interpersonal skills
• Managerial experience in a fast paced environment preferred
• Process documentation
• Excellent problem solving skills

We are looking to hire an experienced factory manager to supervise factory workers and ensure that factory targets are met. The factory manager's responsibilities include scheduling building and equipment maintenance as needed, regularly walking the factory floor to monitor the performance of factory staff, and ensuring that all production orders are completed in a timely manner. You should also be able to enforce compliance with health and safety regulations to prevent accidents and injuries.

To be successful as a factory manager, you should demonstrate outstanding problem-solving skills and resolve any issues that may derail production. Ultimately, a top-performing factory manager should have exceptional communication, management, and leadership skills to ensure that factory operations run smoothly.

Factory Manager Responsibilities:

• Developing and implementing innovative strategies to streamline factory operations.
• Screening, recruiting and training new factory workers.
• Collaborating with quality control managers to establish and execute quality control processes.
• Ensuring that factory machinery is in good working order.
• Analyzing production data to identify and resolve any production issues.
• Preparing production reports and submitting them to key decision-makers.
• Regularly inspecting finished products to determine whether they meet established quality standards.
• Motivating factory workers to continually achieve factory targets.

Factory Manager Requirements:

• Bachelor's degree in business administration, industrial management, logistics, or related field.
• Proven experience in a managerial or supervisory role within a factory.
• Certification in production and inventory management as well as quality control.
• Sound knowledge of industry-specific factory equipment.
• Proficient in all Microsoft Office applications.
• The ability to multitask.
• Outstanding time management skills.
• Excellent analytical and problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

- F&B Industry

-Training Salary , Phase 1,Phase 2 (confirmation),

Promotion to IC (Fast Track)

- Options for Upgrading to Franchise/Trade Partner AFTER 1 year (in good standing)

OWN BOSS AFTER 1 YEAR

- Staff Benefits up to $1000 per month for super performers

- Ezlink Transport Claim

- Free Hostel

- F&B industry

- Options for Upgrading to Franchise/Trade Partner AFTER 1 year (in good standing)

-Training Salary,Phase 1,Phase 2 (confirmation) ,Promotion to IC (Fast Track)

-OWN BOSS AFTER 1 YEAR

- Staff Benefits up to $1000 per month for super performers

- Ezlink Transport Claim

- Free Hostel

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Able to work on weekend and public holiday